# IRIS Cascade Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IRIS Cascade Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/128430/Core-HR/reviews --- # IRIS Cascade Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IRIS Cascade ## What is IRIS Cascade? IRIS Cascade is market-leading cloud-based software that covers the entire employee lifecycle, from recruitment, payroll and HR to training and talent management. IRIS Cascade streamlines HR processes while ensuring compliance and delivering in-depth reporting. Its ease of use frees valuable time for staff. Choose to partner with IRIS Cascade and our HR expertise will transform your operations. ## What is IRIS Cascade used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IRIS Cascade?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.iris.co.uk/&name=IRIS Cascade) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IRIS Cascade 3.4 (5) VS. [4.3 (1,827)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 4.3 (1,826) Value For Money 2.7 (3) Value For Money 4.2 (1,489) Customer Service 2.3 (3) Customer Service 4.1 (1,559) ## IRIS Cascade alternatives Highest Rated [4.6 (3,109)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,741)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (3,034)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (86)](https://www.capterra.com/p/228475/WorkforceHub/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Profiles 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Employee Database 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Reporting/Analytics 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Self Service Portal 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information 360 Degree Feedback 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Applicant Tracking 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle IRIS Cascade 24 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Find and manage potential candidates and their applications and resumes through the recruiting life cycle Record employee's benefit plans and selections throughout career progression Print paychecks issued to confirm payment of wages or salary Manages compensation such as salary, bonus, and benefits processes, aligning with policies Electronic storage of staff/employee contact information and job status in a centralized repository Centralized storage for employee data, records, and performance metrics Facilitate training materials that help employees grow and progress in their positions Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Organize and manage the accomplishments and development of employees or performance of applications or systems Tools to find, assess, and hire suitable candidates for a job within an organization View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Planning, tracking and developing internal talent for future key position filling Integrate with Talent Managment software to better track learners progress and training sessions Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Get Advice We can help you find the software with the features you need. Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 2.7 (3) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.7 (3) 2.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.3 (3) 2.3 Based on 3 reviews ## User reviews Overall rating 3.4 Based on 5 reviews Filter by rating 5(0) 4(3) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent GM Gavin M. Development Lead Information Technology and Services ### "IRIS Cascade - good but requires some improvements" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 26, 2022 Pros All of the features that you'd want from a HR management tool are there and for the HR department the access and reporting are all critical features that work well. Payroll reporting works very well and saves a lot of manual time each month. Cons The UI could be a lot better, users tend to be confused and overwhelmed by it when first logging onto Cascade. In addition there is no API features to get data in/out which should be critical in a product like this in 2022. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User HR Lead Hospital & Health Care ### "Good product but appalling customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 19, 2021 Cascade is a good product. It's self service functionality frees up resources and makes it easy for employees to manage their own holiday requests, expenses, TOIL etc. We have a complicated workforce and the ability to design your own pages is really useful to us and means that we can easily set up, record and report on important HR issues for example recording which employees have had their Covid vaccination so we can plan safer working environments. Unfortunately the big problem with Cascade is it's appalling customer service. We have had 5 different account managers in as many years all who are impossible to contact and very illusive when you have issues that need resolving. A number of years ago Cascade asked their customers to suggest improvements to the system via their customer portal. At the time this was a great forward thinking thing to do. Unfortunately only a very, very, small percentage of these have been addressed whereas most others haven't. Therefore there are clear identified problems with the system that Cascade haven't addressed. For example if an employee changes line manager any outstanding requests do not move over to the new line manager and therefore go into limbo and cannot be approved. Similarly, if an employee reduces their working hours or changes their working days during the year, any holiday already booked is not adjusted accordingly. This actually created extra work to rectify and simple things that an HR system should do. Pros Easy to create bespoke pages User friendly Cons Dreadful customer service. Trying to get hold of anyone is impossible. Clunky and confusing back office administration New UI doesn't look good (very grey and boring) Do not listen to their customers (improvement suggestions from multiple customers ignored for over 3 years) Key functionality not supported which creates more workload Expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO Ana O. HRBP Entertainment ### "Since IRIS acquired Cascade, we have not been able to speak with our account manager for months?" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 15, 2021 Pros First year of cascade, our customer service was effective and very good. Cons First year of cascade, our customer service was effective and very good. Since IRIS acquired Cascade, its absolutely impossible to get hold of anyone via email. Due to this lack of customer service, we were offered a discount at the time of renewal. In addition, we also requested a 50 licence reduction as these were not being used. These two aspects have not been incorporated in our latest invoice. We have the credit control team chasing payment for an invoice that's not updated and is £3,000 more expensive than agreed. I am emailing the HR Renewals, 2 account managers and the Credit Control team since APRIL!! We are now at the end of JUNE! No one replies! I have sent 5 emails stating that this invoice is wrong and that we need a revised one as per the terms agreed. Meanwhile, no one replies and we keep being chased for payment. We will not be renewing and we do not recommend this product at all. Its clunky, the reporting function is adaptable to a degree and always requires extensive manual input. However, all of these aspects would be considered somewhat part of a system like this. The issue here is really the absolute lack of customer service. Again, MONTHS!! and no reply. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IP Izaak P. Learning & Development Administrator Law Practice ### "A Cascade to HR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 15, 2019 Pros \+ Requesting Holiday and viewing planner easy + Drop down menu to view all pages is easy way of navigating. Cons \- The click and drag method of booking holiday can be a little annoying and not work properly sometimes. - overall the look of the system is dated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Laurie M. Archivist and Digital Librarian Primary/Secondary Education ### "Workhorse, but dated" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 8, 2017 It doesn't break or lag; has ability to support complex use case. Ok for tech-savvy person to get the hang of pretty quickly. Not as visually appealing to use as it could be, some technical obstacles requiring help from IT. Pros Allows simple to complex use of the platform to develop websites. Multiple users can easily edit sites without conflicts. The user interface is pretty easy to figure out once you work with it a bit, uploading images, and editing. Cons It's a bit clunky. Setting up modules for pages is not in plain language--for me it requires IT to set up all the functionality. Jargon used is not intuitive for the average user for those functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)