CypherWorx Ratings

Overall
4/5
Ease of Use
4/5
Customer Service
4.5/5

About CypherWorx

CypherWorx provides custom branded Online learning management systems, allowing clients to track and manage all online, in-person, and 3rd party training in one site. Include award-winning online training courses from our catalog of 400 plus online courses, create your own, or work with our team to create courses for you. Learn more about CypherWorx

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Showing 8 of 8 reviews

Showing Most Helpful

Showing 8 of 8 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Katrina C.
Implementation Associate
Pharmaceuticals, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
May 25, 2017

“We had an excellent experience working with the SyberWorks implementation team. They really worked very hard to meet the needs of our organization and were successful in implementing a system that met the functional needs of our multi layered organization”

Pros Superior customer service by the SyberWorks team. The response times and friendliness by the staff are top notches. The SyberWorks team assisted with loading historical training items and completions. They also assisted with the set up of job roles, members, and assignments which made the transition to the system much easier. The system has all the functionalities necessary for 21 CFR Part 11 compliance. SyberWorks is one of the few training systems available that has an integrated document management system. It is very nice that up-versioning a document will automatically result in the distribution of training tasks to the assigned individuals. Monitoring lists (dashboards) are available so that team members can actively view training compliance status Course catalog feature is very useful in searching for documents. Firewalls can be set up to restrict access to content to specified groups as required. There are a lot of learning materials, glossaries, and indexes available to assist with becoming familiar with the system
ConsOur company's implementation of SyberWorks was quite complex which resulted in a complicated configuration with multiple layers. There is definitely a learning curve for the administrator. Also, all training reports and certificates would need to be configured as part of the initial implementation or requested to be configured by the SyberWorks team.
Source: SoftwareAdvice
May 25, 2017
Lisa P.
Corporate Training Leader
Electrical/Electronic Manufacturing, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 24, 2017

“Syberworks LMS”

OverallExcellent, quick customer service with someone who is knowledgeable and helpful. You can always talk to a live person who is both willing and able to help and who knows the system and how to make it work for you. You can plan, manage, track, implement and improve your training efforts with this LMS.
ProsEasy implementation that is well supported. System features that support user access, information download, record keeping and reporting. Good value for what you spend. Love the system flexibility and pay to play structure. Fee structure is per user so you only pay for what you use. This allows for cost management and works well to meet training requirements that may change. This system will grow with your needs. Features allow for implementation of new capability as it is needed and LMS functionality is continuously improved. Supervisory dashboard improves communication and management to employee engagement. Users can also see their records and training requirements which empowers them to meet requirements while encouraging growth.
ConsThere is a learning curve for the administrator, but it is worth it for the return on your investment.
Source: SoftwareAdvice
March 24, 2017
Victor D.
LMS Specialist
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
January 29, 2010

“Review from BEST on SyberWorks LMS system”

OverallThis product serves very well for the price. I would and have recommended this product to several companies that have called for reference.
ProsThe stand-alone hosting was easy to install following the provided instructions. Customer service and support are superior. Product features are plentiful and recommendations for enhancements are implemented if needed swiftly.
ConsWould like better control over page displays.
Source: Capterra
January 29, 2010
Victor D.
IT Dept
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
October 24, 2008

“I have and will continue to recommend SyberWorks when asked for an e-learning solution.”

OverallI have and will continue to recommend SyberWorks when asked for an e-learning solution.
ProsThis software comes with everything you need to implement an online e-learning experience. Support is wonderful and very helpful when called upon.
ConsI have not found any Cons to this solution at this time.
Source: Capterra
October 24, 2008
Victor D.
IT Dept
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
October 24, 2008

“I have and will continue to recommend SyberWorks when asked for an e-learning solution.”

OverallI have and will continue to recommend SyberWorks when asked for an e-learning solution.
ProsThis software comes with everything you need to implement an online e-learning experience. Support is wonderful and very helpful when called upon.
ConsI have not found any Cons to this solution at this time.
Source: Capterra
October 24, 2008
Al G.
Information Systems Director
201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
May 16, 2017

“Very useful training and testing tool”

OverallNone.
ProsThe ability to create a base line of expectation for the proficiency of Technology users. The ability to create a base line of expectation for the proficiency of Technology users.
Source: SoftwareAdvice
May 16, 2017
TAWANNA F.
SYSTEMS COORDINATOR
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
October 24, 2008

“GREAT PRODUCT FOR ORGANIZATIONS LOOKING TO OUTSOURCE THEIR LEARNING NEEDS”

OverallGREAT PRODUCT FOR ORGANIZATIONS LOOKING TO OUTSOURCE THEIR LEARNING NEEDS
ProsWEB BASED SOLUTION
ConsInability to change forms (look and feel) of the pages
Source: Capterra
October 24, 2008
Valerie M.
Training Project Manager
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Source: Capterra
October 27, 2008

“Overall, I would recommend this product.”

OverallOverall, I would recommend this product.
ProsThe people are friendly and helpful. Once you have the system mastered, you are good to go.
ConsMy support person has left me hanging on a couple of issues.
Source: Capterra
October 27, 2008