# Quill Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Quill Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more. Source: https://www.capterra.com/p/128493/Quill --- # Quill Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Quill ## What is Quill? Legal practice management software for the smart law firm. Quill caters to small to medium-sized firms (100 users or less). Recommended by the Law Society. Turn to us to connect front-office and back-office functions so you can keep all your cases, contacts, bills, emails and documents organised in one place. Take the headache out of compliance and put the flexibility back into work so that you can focus on what matters most: spending less time managing your firm, and more time making money. ## What is Quill used for? [Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Legal Billing](https://www.capterra.com/legal-billing-software/)[Family Law](https://www.capterra.com/family-law-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 75% Neutral 8% Negative 17% Starting price £30 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Quill?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.quill.co.uk/&name=Quill) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Quill 4.0 (24) VS. [4.7 (1,704)](https://www.capterra.com/p/105428/Clio/reviews/) Starting Price £30 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (24) Ease Of Use 4.6 (539) Value For Money 3.9 (21) Value For Money 4.5 (478) Customer Service 4.3 (24) Customer Service 4.7 (523) ## Quill alternatives [4.6 (790)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (200)](https://www.capterra.com/p/58931/Neos/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (76)](https://www.capterra.com/p/165422/CloudLex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/128493/Quill/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 3.9 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Document Management 3.6 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Time Tracking 3.8 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Client Management 3.6 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Legal Case Management 3.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Systematic approach to handling legal cases, matters, or projects within a law firm or legal department Task Management 3.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Quill 58 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Data is backed up automatically to prevent data loss Compare and match accounting/financial records with corresponding bank statements Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Search and check for conflicts of interest or statutes of limitations Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Specifically designed to address the needs of law firms and legal departments Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Systematic approach to handling legal cases, matters, or projects within a law firm or legal department Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Manage bookkeeping for client trust accounts Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.8 (24) 3.8 Based on 24 reviews ## Pricing Value for money 3.9 (21) Basic £30.00 Per User,Per Month Value for money 3.9 (21) 3.9 Based on 21 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (24) 4.3 Based on 24 reviews ## User reviews Overall rating 4.0 Based on 24 reviews Filter by rating 5(13) 4(5) 3(2) 2(0) 1(4) Mentioned topic Sorted by most recent AM Alania M. Case Manager Legal Services ### "Quill is Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2024 Our overall experience with quill has been great! Our firm has used quill for over 2 years now and it keeps our office stocked up and able to function properly. Pros I like how quickly I can order something and receive it. Cons Some of the items are quite pricy on quill. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA jane a. director Law Practice ### "We require better support " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 12, 2024 very poor recently - initially it was better but now there is not a day that goes by that it does nto glitch involving having to shut down in task manager Pros it is generally good - when it is not glitching - when it glitches it is infuriating - it is usually network problems that comes up - we waste hours trying to get quill to work properly - we feel we need someone to overhall our system Cons constantly freezing, the organise button does not sync with outlook, the inability to tell the e mail to save time or not Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Rose K. Care Team Administrator Legal Services ### "Love Quill, Loathe the new update" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 December 19, 2023 Pros PRIOR to the update in 2023, i found quill incredibly user friendly and simple to use. Cons The new layout (post December 20223 update) has too much information in one place, the graphic choice isn't as easy to see what I'm looking for anymore. drag and dropping docs and them time recording takes way longer than before. I can see why the left hand side task bar is now sectioned with additional categories, but this is too much. it hasn't made navigating the system easier. Would like to add that Quill support are great, i have no issue with the support received Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Daniel P. FCILEX Legal Services ### "Recording Billable Hours on Quill" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 2, 2023 It is a straightforward easy system to use and record time. Pros It is simple to record billable time and you can review the current position of cases on quill all in one place. Cons It can be quite complex to understand at first. However, once you have got used to it, it is easy to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CA Chas A. Practice Manager Legal Services ### "Reveiw" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2022 Pros Very user friendly and the the technical support is very good and quick Cons Not sure about the new software - still using the old Reasons for choosing Quill When we set up the Company we went with Quill and have stayed with them since - 13 years and counting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2023 We're delighted to have you on board. Looking forward to the next 13 years and beyond. TP Talvinder P. Solicitor Legal Services ### "Brilliant Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 12, 2022 Excellent and improved the management and functions throughout the firm. Pros The most impacting features are the cased management and the integration with Office 365. Cons The fields can be limited and not always relevant to the case. Alternatives considered [LEAP](https://www.capterra.com/p/147413/LEAP/) Reasons for choosing Quill The functionality and accounts system and the overall integration with the Office 365. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2023 It's great to see the results of our product development investment in our DocsHub document management tool, which integrates MyQuill with the MS Office suite amongst other system features - in reviews such as yours. And, our software development investment continues apace - for a future-proofing promise. EA Elena A. Director Law Practice ### "Probably Good for those who are already established " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 December 12, 2022 At the moment, whether it’s my lack of experience, the lack of user friendliness of the system or a combination of both, I do not feel that Quill is suiting my business. Pros The case management docs hub and ease of populating fields/templates that work really well. Cons Not ideal for new businesses. Unfortunately I have not found it very user friendly as a beginner. There is no manual provided. The help guides are extremely basic and don’t assist a great deal, also they have not all been updated to correspond with the updated software. I have found that I’m spending a great deal of time trying to navigate the system rather than doing fre earning work and as a sole trader this is highly problematic. It is not possible to create documents in the system, you have to download to work on letters then upload again which takes space on your computer’s memory, equally, it is not possible to amend a document in your docs hun without downloading the document again and amending on your desktop before uploading. When time recording you have to physically select the latest fees, it does not do so automatically. It doesn’t seem as though it is geared towards criminal firms, there are courts missing from the lists and the codes don’t seem to correspond (for instance on a criminal investigation you are required to enter mags classifications). Alternatives considered [LEAP](https://www.capterra.com/p/147413/LEAP/) [Clio](https://www.capterra.com/p/105428/Clio/) Reasons for choosing Quill Pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Cyma H. Office manager Law Practice ### "User Friendly!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 12, 2022 Brilliant service from the account manager, one point of contact which really helps. Pros Easy to use, good customer service. Been using ir for a very long time now and everyone is used to the features on quill. Cons Feel outdated sometimes, especially when compared to other available products Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2023 It's great to see long-standing clients such as yourself publishing positive comments about our software's user friendliness and accompanying account management support - two aspects of our product and service which we prioritise always as they combine to provide a simpler way to manage a law firm. Our latest software iteration, called MyQuill, is currently in the process of being rolled out to our client base. This is the new look-and-feel system that's replacing the older screens with a much sleeker interface. Look out for its arrival. We trust this will address your 'outdated' query. GS Gill S. Practice Manager Law Practice ### "Quill is a great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2022 Excellent overall experience having used the product for many years now; Quill staff in particular are helpful and knowledgeable; Support response time is very quick. Pros Accounting and document management are very easy to use, to train out to staff and the reporting makes practice management straightforward. Cons Some of our staff don't particularly like the new 'look' of MyQuill feeling that it is a bit simplistic and child like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Robin S. Practice manager Law Practice ### "Choose any provider but this one" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 2, 2022 We are a long term customer of Quill's accounting service and have always found their cashiering and payroll staff to be polite and efficient. Unfortunately this cannot be said for our experience with their case management software. Where issues are encountered Quill's attitude is consistently to blame the customer. Pros Unfortunately we cannot provide any positive feedback as we have been trying to get set up on this software for a year and a half without success. Cons There is absolutely zero useful support provided for the software. We would never recommend this service to anyone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2022 We are very sorry, shocked and disappointed to read your review particularly as we have more than 10,000 subscribers to our practice management solutions and some 2,800 subscribers successfully using the optional document management module you refer to. I understand you have received your training as your firm's Administrator but that there has been no decision on a document conversion to bring the functionality to life. We are keen to support you and work with you directly as your reported experiences are certainly not consistent with the standards and values we seek to work to. Efforts to contact you will continue, with the aim of a speedy resolution. [View all Reviews](https://www.capterra.com/p/128493/Quill/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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