Who Uses This Software?

Currently, 300+ organizations from diverse industries rely on our flexible survey software: Market Research Firms, Government/Public Opinion, Marketing Firms & Consumer Insights Teams.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Voxco
  • www.voxco.com
  • Founded 1976
  • United States

About Voxco IVR

Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times).


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Voxco IVR Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Voxco IVR Reviews

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