Widen

Smartimage

5 / 5 32 reviews

Who Uses This Software?

Organizations of all types enjoy Smartimage, including: small-to-medium sized businesses, non-profits, higher education institutions, and workgroups within big businesses.


Average Ratings

32 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/month
  • Pricing Details
    Monthly subscription based on users, functionality, and storage.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Widen
  • www.smartimage.com/
  • Founded 2012
  • United States

About Smartimage

Smartimage, by Widen, is built for small businesses and teams that want a simple, instant-on tool to centralize and share your brand assets. Sign up for a 15-day FREE TRIAL to test all capabilities, including custom brand portals. No credit card required. Plans starting at $69 / month.


Smartimage Features

  • Approval Process Control
  • Asset Sharing
  • Brand Control
  • Cataloging / Categorization
  • Collaboration
  • Filtered Search
  • Image Editing
  • Keyword Search
  • Metadata Management
  • Online Proofing
  • Search Within Document
  • Usage Tracking / Analytics
  • Version Control
  • Video Management
  • Watermarking

Smartimage Reviews Recently Reviewed!

Great software for easy cataloguing of pictures

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: None!

Overall: Stumbled across Smartimage when looking for a way of cataloguing our huge collection of pictures in order to have all images in one place and easily searchable. Smartimage offers all this plus is really easy to use.

Great Solution for sharing Corporate Product images

Feb 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I work for a manufacturing company that sells products globally. In my job as a Digital Image Specialist, I manage a digital library of thousands of product images which are made available to sales reps, dealers, as well as Advertising and Marketing firms. Smartimage is a great tool for presenting and sharing our products, and the simple organization of images into categories makes them easily searchable. Downloadable images are high quality.

Smartimage Review

Feb 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Smartimage was easy to set up and we were able to create a photo library that organizes our photos to share between our end users in a private collection. Tagging was very helpful. As for cons, I would like to be able to rename some of the predefined terms to better fit the terminology of our business, but ultimately Smartimage is working for us.

This is the DAM you're looking for

Feb 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm a nonprofit communications specialist who is expected to pull the perfect photo out of my magic hat in an instant. Not a problem anymore thanks to Smartimage. Now I can respond to requests for images with a few keystrokes and clicks. I can even create a password-protected collections to share with co-workers and they don't need an account login. Batch actions make meta tagging a mass upload super fast. No more wasting hours searching through server folders!

Great Product!

Feb 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great for my stock photography website. I do wish it waa a bit more customzeable for embedding but its still great. Honestly, no real complaints.

Advanced functionality and ease of use at a keen price point

Feb 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A very easy to use product with many digital asset management features, allowing smaller organisations to leverage the benefits of image sharing and brand management.

It works really well for us sharing files with our 4,500 volunteers for use in their own local publications and resources. It also gives us a searchable archive which is building overtime and makes locating files much easier.

Easy to use image library and very responsive customer service ┬┐ can't fault

Feb 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This image library is just what we were after. As a cat charity we have hundreds of different cat images which we needed to catalogue in a way that would be easily searchable by our team of designers and fundraisers. After reviewing different cloud image libraries, Smartimage seemed to offer what we were after. It has not disappointed! It is easy to upload, tag and organise images and we now have the beginnings of an excellent searchable image library.

Review of Smart Image

Feb 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Search functionality is good. Great image quality.

Great Service with tons of room for improvement

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro: Easy to use cloud base system, simplicity is a key in this service. Uploads go fast, Tags and Titles are easy to implement. Batch Editing is intuitive.

Cons: Things get a little slow when you have a lot of tags and content. Service is very new and it has tons of room for improvement, Hopefully they will add more features in the future.

Great for teams

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Use it with my team to organize content for social media.

A Smart Choice for a DAM

Feb 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the fact that Smartimage offers great customer service. Every time I have called or had a chat they are very helpful.

Response time accessing the images and files is pretty good. I have never had a problem with the site being down.

I would like it if they integrated something in the programming for checking for duplicate files.

I did notice the price has jumped up by about 50% since last year. :-(

Overall a decent DAM for a small business or Non-Profit organization.

Great Customer Service

Feb 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for a Digital Archive to manage 100,000+ photos when we found SmartImage. We needed a lot of help getting started. Technical support through online chatting, blog posts and emails made this project much easier to manage. Managing this many photos can easily be overwhelming, the system is fairly simple to use and the very low cost makes it a great bargain.

Gets the job done

Feb 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Smartimage is great for easily sharing assets company-wide. It's super easy to upload images and other files while tagging to filter. I wish there were more filters and a different UI.

Classroom website

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have really enjoyed using this website for my classroom picture album. The parents get the link every week and are able to download the pictures to their own computer or share with others. The only negative is that I wish it was free or discounted for schools because it's great for parents to see what's going on in the classroom!!

Great Customer Service, Great Product

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are new to the world of DAM's and after reviewing about 10 different ones, we decided to go with SmartImage because it proved to be the best bang for the buck.

Organised + accessible

Feb 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros:
- Supports multiple file formats
- Easily accessible
- Can share public or secure albums/files easily
- Bulk actions help sort, edit, tag, download, etc.
- Image preview helps find/match the best image
- Useful as a gallery or for artworking
- Affordable
- Tags, description and title are searchable and help credit photographers/provide image information

Cons:
- Can take awhile to load all images in large collections
- Social sharing links drive people to smart image, rather than to our website
- Can't use zip files or provide temporary files (in which case we would stop using services like DropBox or WeTransfer completely
- Can be very slow on iphone/ipad
- Doesn't have the best stats/dashboard to understand views, location of views, etc.

Not really a con, but haven't seen a ton of innovation from when we first started but please all around and continue to use it regularly.

Easy to use

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to use and extremely helpful in organizing and searching for images, as well as sharing images

Organized and Efficient!

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were looking for a fast and easy way to tag and find visual assets used in our online learning programs. After evaluating multiple options, including building our own database from scratch, we found Smartimage. Their system is easy to use and manage and has an interface that anyone can figure out. With the ability to give timed access to clients and contract employees it is a massive timesaver. We were even worried about the time it would take to load our images into the system but were pleasantly surprised as to how fast we could bulk upload and tag items. Try out the demo.

Smartimage is awesome!

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Interface easy to understand, love the batch actions. Don't like how the header image feature now makes you select from all files instead of files within the collection. Overall a great, useful product that saves me a ton of time.

Top Service

Feb 09, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This service has sped up the entire company process of collaborating internally and with external printers. Love it!

Great image bank for corporations

Jan 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Smartimage has been easy to use and creating new catalogs for different purposes takes only a seconds. Also the customer support has been great.

I have created our internal image bank for corporate communications on this platform, so people can easily find images for PowerPoint presentations and web pages. For this Smartimage has great benefits over our SharePoint-intranet and Dropbox-folders I have previously used for similar purposes.

For example: We have several newspaper and magazine photo desks and a huge IT department in house, but none of those were able to built easy access to our personnel mug shots for months. Last week I got bored to situation, used spare space in existing Smartimage account and password protected catalogue was live in less than hour. Now our security stuff can upload new images and all who need those can pick up what they need.

Smartimage Review

Dec 18, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company started using Smartimage a few months ago to organize our database of photos. I like the ease of uploading the images, tagging them and the ability to add a description for each photo. The con, I wish there was a drop down menu option for the main categories instead of one long page of photos. That way you could click on a box to expand the section and see the list of categories all at once.

Great solution for our DAM needs

Dec 12, 2014
5/5
Overall
4 / 5
Ease of Use

Comments: We were looking to have one place where all of our teams (sales, lead gen, product, marketing, management, etc...) can go to find brand files, screenshots of experiences we've built, and latest decks and one sheets. We were at a point where Google Drive started to get confusing and inefficient as a DAM solution.

Smartimage makes it really easy to upload, tag, organize an share hundreds of files. It is easy to find any file within seconds through the search feature. Love the ability to password protect our page as well. Lastly, the price is perfect comparing to some of the DAM giants in the space. Couldn't be happier.

I love SmartImage!

Dec 12, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The best thing about SmartImage is the customer service. They are so responsive. I am an in-house designer on the marketing team at a large firm with a sales force across America. We were looking for a DAM site to share photos, logos, brochures, and videos with our sales force. SmartImage was the perfect, affordable site for this. Other departments in my organization have since started using SmartImage for their needs. Would recommend to anyone.

Best Business Photo Site There Is!

Dec 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I searched high and low for a website to store our images and share them with our customers and distributors. The only thing I could find were sites like Snapfish. Smugmug, Flickr, etc. No offense to those sites but their photo services are geared more towards family and friends. I needed something with a business/professional profile and Smartimage has completely fit that bill. The interface is easy to use and very professional looking┬┐I'm proud to send customers there. I like how I can set up different "collections" for different applications. I have nothing bad to say about the site, it completely suits my needs.

Smart Image is the way to go for document and photo management

Dec 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After a thorough search for the right online storage site, we are su glad we found SmartImage. We have uploaded and organized hundreds of photos, logos and documents - easily! Now our sales reps and marketing department can locate correct files in moments for their own use. SmartImage also does a good job constantly recognizing and making necessary improvements. The only issue we initially had was batch uploads and tagging. They corrected and improved it and we are very happy with the site. Pros: Ease of use, pricing, navigation. Cons: None to date!

SmartImage is a robust, customizeable and cost-effective DAM good tool

Dec 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started using it about 3-4 months ago and feel overall it is an excellent product for our needs.

PROS
- Great UI/UX - simple, smooth and easy to follow
- Tags - importing existing and new tags
- Acct management
- Image stats
- Cost per GB of images stored (we have about 4000 images and haven't come close to limit)
- Color palette customization

CONS
- Jump in cost from 6 admins to unlimited admins is a little steep, would like to see an in between level
- Would like to see enhanced color palette customization to allow for backgrounds, logos, etc.

All in all a great product. Thank you!
-

Smartimage is a smart DAM thing to do!

Dec 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After many, MANY hours of scouring the web, searching Google, checking Twitter, stalking Instagram and exhausting myself of looking for the right DAM solution for our small company, Smartimage arrived from the heavens like an angel just getting their wings!

All of the other DAM solutions that we had researched we're way overpriced and too complex for the amount of images we currently own and track as a company. Smartimage allows us the freedom to choose multiple pricing packages to start with, the ease of uploading of our images and the very simple task of tagging them as we see fit.

We're very happy and please that Smartimage came along at the time that it did. If not for this awesome DAM product, I'm afraid that we'd be stuck with overpaying for complex and tedious software and that is definitely not the case with Smartimage!

What we've been looking for after a long search and wait

Dec 11, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's funny how simple our need was, a secure collaborative site to share images among our staff. None of the other services, namely Picasa and Flickr, did this effectively, either not secure, or collaborative, or simple. It's a little pricier than I was hoping it would be, starting at $50/month, but then again it's priced that way just because there aren't any competitors.

Customer Support

Nov 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Smart Image truly values its customers. No Really! I know its hard to imagine, but in this case it's amazingly true. Even before I signed up for a pro account the customer service was outstanding.

And even after they had my money they actually cared how their service was performing for me. A rare gem in image management that I highly recommend.

Amazing!!

Oct 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Fantastic tool, fantastic support. Does everything we want and more. Highly recommend.

The Perfect Solution For Our Requirements

Jul 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our website uses a huge variety of images and over the last twelve years, we have accumulated a vast library of images, logos and other graphic resources. Having always used a standard storage site to back up our library of files, we realised we needed to be able to browse the images in a quicker, more efficient way.

After sifting through many image storage sites, SmartImage was the one that allowed us to store our files in the way that best suited our company. We have easily enough space for our files with the Essential Package, are able to categorise everything neatly, and more importantly, easily! But our favourite feature is the option to add your own keywords to the tag field when adding images. This has enabled our searching process to be far more tailored to the way we work and provide instant accurate results.

The customer service is second to none, with prompt replies to any questions, and after explaining our line of work and querying the possibility of a slightly customised package to suit our needs, the friendly team at SmartImage were only too happy to oblige and came up with the perfect solution for us.

I am now looking forward to exploring the system more to see which other features we can use, and have no doubt that this is the best system for us, both from a technical and customer service perspective.