--- title: "SP CRM Core Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SP CRM Core Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/128579/SP-CRM-Lite/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # SP CRM Core Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SP CRM Core ## What is SP CRM Core? SP CRM is a modern, no-code CRM application built entirely on Microsoft 365, designed to centralize customer management without leaving your familiar workspace. Developed for organizations that already use Microsoft 365, it transforms SharePoint, Teams, and the Power Platform into a powerful, easy-to-use customer relationship hub. Unlike traditional, bloated CRM systems, SP CRM simplifies the entire customer lifecycle—sales tracking, communication, and service requests—by integrating seamlessly with the tools your teams already rely on. No more hopping between platforms or struggling with overengineered systems. With SP CRM, you keep everything in one place: secure, customizable, and scalable within your Microsoft 365 environment. It's CRM without the complexity—and with the added benefit of maximizing the tech stack you’ve already invested in. ## What is SP CRM Core used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $995 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SP CRM Core?[Manage this product listing](https://www.g2.com/products/sp-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SP CRM Core 4.0 (2) VS. [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $995 Other, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.0 (4,394) Value For Money 5.0 (1) Value For Money 4.0 (3,522) Customer Service 4.0 (1) Customer Service 4.1 (3,532) ## SP CRM Core alternatives [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (256)](https://www.capterra.com/p/123868/Claritysoft-CRM/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) ## FAQs about SP CRM Core Overview ### What company size and specific industries is SP CRM Core built for? SP CRM Core is designed for small and midsize businesses that need a CRM built on Microsoft 365 to track leads, manage accounts, and support sales work. It does not specify specific industries, so it appears suited to SMBs across a range of sectors. Features and Usability ### What are the key features of SP CRM Core? SP CRM Core offers CRM, contact management, lead management, and lead qualification for sales tracking. It includes marketing automation features such as campaign management, drip campaigns, segmentation, landing pages/web forms, and event triggered actions, plus reporting/analytics, forecasting, workflow management, document storage, and third-party integrations. Integrations ### Which third-party tools and platforms does SP CRM Core integrate with? SP CRM Core integrates with Microsoft 365, Microsoft SharePoint, Microsoft Teams, and Office 365 Document Management. These Microsoft-based integrations support document management, collaboration, and workplace productivity within the platform. Getting Started and Support ### What training and onboarding options does SP CRM Core offer? SP CRM Core provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and feature walkthroughs, while documentation offers written reference material for self-paced review and step-by-step checking of setup and product details. Getting Started and Support ### What customer support options does SP CRM Core offer? SP CRM Core provides email/help desk support, FAQ/forum resources, a knowledge base, and phone support. With no reviewer feedback available on support experiences, user impressions of response time, helpfulness, and common issues cannot be summarized from the catalog data. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight these as the features buyers care about most when choosing CRM software: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) SP CRM Core supports **Data Security** and **Real-Time Data**, providing businesses with protected customer information and up-to-date insights for day-to-day decision-making. However, it does not include **Customer Database**. Instead, it offers **Contact Management** (**44%**), which gives teams a way to organize and track customer details even without a full customer database, helping businesses maintain visibility into relationships and respond more quickly to customer needs. Contact Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Document Storage 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Interaction Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Lead Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges SP CRM Core 33 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Referral Tracking: Log and store the source of contacts/leads - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (1) Basic $995.00 Other,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Office 365 Document Management](https://www.capterra.com/p/159852/Oxygen-Document-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CO Consultant Consultant Used the software for: Less than 1 year ### "SP Marketplace CRM - a sharepoint CRM you can afford" 4.0 April 24, 2019 We needed a 'proper' CRM to manage deals and keep everything on track through the sales process, but we didn't have the budget for some of the better known CRM suites. SP Marketplace CRM sits on our own tenancy and runs on SharePoint, so it works well with other Office apps as well. Much better than spreadsheets. Pros SP MarketPlace CRM sits on our own tenancy and integrates with our existing Office 365 suite. It is pretty much ready to go out of the box so you are up and running fast. Lets us track deals and keep tabs on what is in the pipeline. Easy to manage and makes the most of our 365 subscriptions. Cons SP MarketPlace CRM is no SalesForce, but then again it doesn't have that kind of ticket price. This fills the gap between Outlook Customer Manager and Dynamics CRM. CM CMA CMA Used the software for: 3-5 years ### "Office 365 / Sharepoint Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 12, 2020 Pros I love this software. It puts many different links/programs/information all in one place. Helps employees easily go to Sharepoint program and find all information in one place! Cons There honestly is nothing bad I can say about this software. It has done nothing but make my work life easier! I can go to Sharepoint and quickly have access to tons of information or different links that otherwise I would have spent minutes searching for in different locations. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.