--- title: "Hero Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hero Software - reviews, pricing plans, popular comparisons to other Classroom Management products and more." source_url: "https://www.capterra.com/p/128619/Hero/" page_type: "product" language: "en" --- # Hero Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hero ## What is Hero? Hero by SchoolMint supports districts, schools and organizations with their behavior initiatives to build a positive climate and culture. Using the digital, automatic tool allows for the sustainability of your established behavior frameworks. Hero takes your discipline policies and ensures that students and staff are aware of the expectations, are held accountable, and are reinforced. ## What is Hero used for? [Classroom Management](https://www.capterra.com/classroom-management-software/)[Gradebook](https://www.capterra.com/gradebook-software/)[K-12](https://www.capterra.com/k-12-software/) Top alternative Featured Overall rating Based on 135 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $6 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hero?[Manage this product listing](https://www.g2.com/products/schoolmint-hero/claim_requests/new?auto=true) ## Hero Overview Updated September 2026 AI summary Hero provides classroom management and gradebook tools for K-12 organizations, offering attendance tracking, discipline management, and student information management. Available on web and mobile platforms, Hero supports collaboration tools, real-time chat, and multimedia capabilities, making it suitable for educational institutions of all sizes seeking to manage student records and classroom activities efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hero 4.6 (135) VS. [4.8 (75)](https://www.capterra.com/p/197828/DreamClass/reviews/) Starting Price $6 Flat Rate Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (135) Ease Of Use 4.7 (4,339) Value For Money 4.5 (106) Value For Money 4.9 (2,524) Customer Service 4.6 (114) Customer Service 5.0 (2,716) ## Hero alternatives [4.7 (91)](https://www.capterra.com/p/149259/Teach-n-Go/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Canvas](https://www.capterra.com/p/127214/CANVAS/) [4.6 (4,344)](https://www.capterra.com/p/127214/CANVAS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127214/CANVAS/) [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) [4.7 (1,041)](https://www.capterra.com/p/124446/ClassDojo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124446/ClassDojo/) Highest Rated [KINDERPEDIA](https://www.capterra.com/p/174857/KINDERPEDIA/) [4.8 (165)](https://www.capterra.com/p/174857/KINDERPEDIA/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174857/KINDERPEDIA/) [View all alternatives](https://www.capterra.com/p/128619/Hero/alternatives/) ## FAQs about Hero Overview ### What problems does Hero solve? Hero solves inconsistent student behavior tracking, disconnected PBIS workflows, and slow recognition of positive actions by giving schools one place to log behavior, attendance issues, tardies, and rewards. Teachers, administrators, support staff, and families benefit most from better visibility, faster interventions, and stronger student accountability across classrooms and campus. Answer based on 124 reviews Overview ### Which roles and teams benefit most from Hero? Hero is most used by teachers, instructional specialists, and school support teams who need to track student behavior, engagement, and classroom progress. Administrators and counselors use it to monitor schoolwide trends, coordinate interventions, and improve communication, while curriculum leaders support consistent instructional practices and student accountability across programs. Answer based on 135 reviews Overview ### What company size and specific industries is Hero built for? Hero is designed for K-12 schools and school districts, making it a fit for education organizations of varying sizes. It is built for the K-12 sector rather than general business use, with a focus on institutions that need software tailored to student and district operations. Features and Usability ### What are the key features of Hero? Hero includes core classroom management tools for student behavior tracking, attendance tracking, and student search, with parent portal access for shared visibility. Its differentiating features are a reward system with points and redemptions, behavior reporting for interventions, and school customization that supports PBIS and school-wide behavior expectations. Answer based on 82 reviews Overview ### How does Hero help improve student behavior? Hero helps schools reinforce positive behavior with points, accountability tools, and schoolwide visibility. Teachers, administrators, and support staff use it to reward good choices, track tardies or infractions, and motivate students. Many schools see better engagement and fewer disruptions, though some staff want faster point entry, clearer history, and more flexible group rewards. Answer based on 82 reviews Overview ### How well does Hero support classroom management? Hero supports classroom management by making behavior tracking, rewards, and parent communication easier during the school day. Teachers often like class-based rosters, whole-class point options, and printed passes. Still, some classrooms need more customization, easier co-teacher access, better mobile performance, and simpler ways to assign or correct points quickly. Answer based on 33 reviews Limitations ### Does Hero have bugs or performance issues? Hero works for day-to-day behavior tracking, but performance issues are a recurring concern for many schools. Teachers mention lag, random logouts, slow page loads, roster syncing problems, and occasional mobile glitches. Some teams report stable use overall, yet reliability can depend on internet connection, device type, and local system setup. Answer based on 30 reviews Getting Started and Support ### What training and onboarding options does Hero offer? Hero provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos allow self-paced review of product steps and features. Answer based on 4 reviews Getting Started and Support ### What customer support options does Hero offer? Hero provides Email/Help Desk, Phone Support, and Chat. Users describe the support as helpful and easy to reach, with customer service often called excellent. Some also note that support staff listen to feedback and help tailor the system to school needs. Answer based on 9 reviews ## Features AI summary Based on 1,181 Classroom Management reviews Capterra reviewers highlight these as the features buyers care about most when comparing classroom management software: - **Student Management** (**46%** of reviewers rated this feature as critical) - **Student Information/Records** (**43%**) - **Tests/Assessments** (**47%**) Hero supports **Student Management** and **Student Information/Records**, giving schools a way to organize student data and maintain accurate records in one place. However, it does not offer **Tests/Assessments**. Instead, it provides **Attendance Tracking** (**45%**), another feature reviewers rate highly. Together, these capabilities help teams keep student information current, monitor daily participation, and manage classroom operations more efficiently. Student Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Student Information/Records 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Attendance Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Discipline Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allow staff users to manage and track disciplinary interactions with students and to view individual student's discipline records Real-Time Chat 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Remote Access/Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Hero 24 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Classroom Management: Plan and schedule lessons and maintain students' behavior in the classroom - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Reports: Alter the layout and content of reports - Discipline Management: Allow staff users to manage and track disciplinary interactions with students and to view individual student's discipline records - For Classroom: The software is designed for classrooms - K-12: Software designed for kindergarten through 12th grade schools - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Records Management: Ability to record, store, update, and retrieve information - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration - Student Management: Database of students to track personal information of individuals and families - Support Audio/Images/Video: Allow media to be embedded in the question or answer options --- Features 4.2 (135) 4.2 Based on 135 reviews ## Pricing Value for money 4.5 (106) Basic $6.00 Flat Rate, Value for money 4.5 (106) 4.5 Based on 106 reviews ## Support, customer service and training options Customer Service 4.6 (114) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (114) 4.6 Based on 114 reviews ## User reviews Overall rating 4.6 Based on 135 reviews Filter by rating 5(84) 4(45) 3(6) 2(0) 1(0) Mentioned topic Sorted by most recent AG Ashley G. Teacher Education Management ### "Works well with mandatory non optional implementation. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 November 23, 2025 It was great while it lasted, unfortunately not all teachers made the jump and gave it a fair shake, they preferred their individual incentive plan and a less modern approach of a physical attendance book and so we went back to doing our own things for behavior tracking as well as attendance. My go to became Class Dojo. Pros I love the ability to track attendance, tarries, and behaviors all in one place that the school, students, and families can see. I found it convenient for myself and families. Cons It’s designed more for the entire school to get on board with as opposed to individual classrooms and when dealing with some teachers stuck in their ways it becomes a difficult transition. I personally loved it but not everyone was ready to change their personal practices. Switched from [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) The school wanted to try it out. We gave it a shot and then made an in informed decision as a group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Ahleeyah T. Math Teacher Education Management ### "Not bad" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 3, 2019 I am still learning how to operate the software but so far so good. Pros This software is great for enforcing positive behavior to our students. It gives them something to look forward to. Cons The software is not user friendly and is a bit if a hassle at tines. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR LeeAnn R. Teacher Education Management ### "My Hero is your Hero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 31, 2019 Love it!! Pros Students love Hero Points and work hard for them. They are able to buy sports tickets, spirit gear and snacks in our after school Hero Store. Students earn Hero points for positive behavior and they love it. Especially the students that have discipline issues, they love to see the points go up and it gives them encouragement to do better Cons Sometimes the web site is super slow and it is a deterrence for other teachers to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nicolas H. Distance Education Instructional Coordinator Education Management ### "Hero Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 30, 2019 Pros A very helpful website tool especially that it can be accessed remotely , I like the fact that this web application can help in controlling classroom behavior always in a positive manner by rewarding HERO points. Cons I like this software and I think any update done would be minor . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mandy T. Teacher Education Management ### "Classroom Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 23, 2019 NA Pros I like that this software allows classroom management to be so smooth. The software allows parents to know what is going on with their child during the school day. Cons There were not really anything I disliked. I had changed over from Class Dojo, which was not a good experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Crystal G. Special Education Teacher Education Management ### "My Hero" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 19, 2019 Pros I like that I can track student behavior in a positive way. I like that students are motivated to do well, so they work really hard at it. I like that we can also track troublesome behaviors discreetly and that the administration received the alerts to manage negative student behaviors, without requiring communication from me. Cons I think the program is difficult to manage outside of the classroom, unless you have a scanner. The program also is not as user friendly as it could be, which interferes with my teaching, as it takes a lot of time to perform the log entries for a large class. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tanisha H. Lead teacher Education Management ### "Hero Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 19, 2019 Pros Good money. There’s a need for the software they are providing and you can see the impact their product makes on these schools. Cons There is no cons I can think of great software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ET Elizabeth T. Director of Creative Writing Education Management ### "HERO Creates Consistency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2019 Pros I love HERO because I can get a complete and accurate view of a student. The program streamlined communication and helps reward students to for awesome behavior. Cons The app is great and I love having it on my phone, however it takes a minute to clear and search for many students. This is easier done on the website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jolene M. SDC ELA teacher Education Management ### "HERO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2019 Pros This software provides users with an effective way of tracking student behaviors and reviewing the results to determine where and how changes need to be made. Cons The software does run slow sometimes, however, this also depends on the amount of people using the program at the same time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Erin M. teacher Education Management ### "Hero Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 25, 2019 Pros I like tracking kiddos positively I really like how involved they get Cons my school didn't use it negatively, but I think they should have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128619/Hero/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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