Who Uses This Software?

Hero serves K-12 schools and districts.


Average Ratings

112 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Hero K12
  • www.herok12.com/
  • Founded 2014
  • United States

About Hero

Hero K12 is an app that helps districts and schools manage student behavior - reducing classroom disruption, office referrals, and tardiness. Hero supports all positive behavior reinforcement programs, allowing teachers and administrators to award points for positive student activity and participation. By rewarding the good things students do every day, schools build a more positive school culture. Meet Hero schools and read their turnaround stories at HeroK12.com


Hero Features

  • Block Websites/Applications
  • Built in LMS
  • Collaboration Tools
  • For Classroom
  • For Labs
  • Internet Usage Monitoring
  • Real-time Chat
  • Remote Access/Control
  • Report Cards
  • Support Audio/Images/Video
  • Tests/Assessments
  • Transcripts
  • View Student Monitors
  • Attendance Tracking
  • Class Summary
  • Curve Scores
  • Grade Calculations
  • Individualized Assessments
  • Lesson Planning
  • Parent Portal
  • Progress Reports
  • Report Cards
  • Teacher Dashboard
  • Weighted Assignments

Hero Reviews Recently Reviewed!


We have gained momentun in shifting the culture at our campus and building a positive community.

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the fact that it is web based and we can access it from anywhere. As as administrator, it is a great way to interact with students and give them points at the same time. At lunch, they see us taking our phones out and they know we are issuing points! They sure have their ID ready to scan! Teachers love it because they can now recognize students for displaying positive behavior in the classroom. It is starting to encourage students that would not likely participate be an active member of the classroom. It is easy enough to use that, teachers that are hesitant to use this new technology, are adapting positively. The equipment is simple to use also. Students love the incentives, teachers like being recognized for using it (ie. lunch on the principal), and parents are stating that their child talk about HERO K-12 at home. This year we are opening our VIP Lounge. Our campus is only going to get better. Overall it is fantastic!!! You can follow us on Twitter to see what is trending at our campus at #ccmsthisishowwedoit or #ccmsbethat1person.

Overall: We have increased the engagment in the classroom and are reducing the negative actions. Students are getting used to the positive expectations. We are facilitating more rather than responsing to negative behavior.

Students have responded for me in an extremely positive way.

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the program rewards positive behaviors and changes the climate of my classroom. I have almost eliminated all classroom disruption. I do not have to do anything to keep my classroom under control. I actually have students that volunteer to do things that they would never have done before. I actually have students who stay behind and clean up my room and organize papers to get those valuable HERO points!!!

Cons: For several months, I wanted the ability to edit the program for my school. Some things were not working properly, but it was due to administration in action and not a fault of the program itself.

I do wish that the photo scanner would be upgraded. It is difficult to scan ID tags with the app open.

Overall: Great Classroom Control!!!

wonderful

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the site is it makes it easy for me to complete my challenges in order to get the free stuff. It also allows me to give positive feedback to my students. I like the fact that the software makes it convienient. The school is able to implement a program that is helpful for students and the staff. The principal is able to take time to give positive feedback to the students as well. The students are able to gain stuff for behaving in school. It's difficult to always focus on teh negative in the school. The software allows me to focus on the positivie.

Cons: There isn't anything I don't like about the software. The software has been easy to work and very manageable to the school. The software makes it easy for teachers, administrators, parents, and students to see thier progress. It may be easier if the software wasn't just a browser, but also an app that can be easily accessed. The app can be easily accessible on the computer, cellphone, or any other smart device.

Overall: The benefits inlcude positive feedback, rewards, and motivation for the students.

We use Hero K12 at our school to encourage the students in good behavior as well as being on time.

Jul 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hero K12 is ab;e and willing to customize the system to the desires and needs of the individual school. This helps us in creating the system that supports the goals and aims of our leadership team.

Cons: It will sometimes take a while for a new student to show up in the system. This may actually be due to our district's system interface with Hero K12.

Overall: It helps to motivate my students in forming good classroom behavior habits. The students are rewarded for getting to the classroom on time and for being prepared to learn in a number of different ways. The students earn points for exhibiting good habits/behavior which they use to earn admission to a special activity about twice every 9 week grading period.

I really enjoy using HERO.

Dec 11, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that I can select my whole class then deselect the students that did not earn the points. I also like that I can reward my students at the end of the week for their positive behavior. I also think it is great that I am able to use the app on my cell phone, so I am able to award points to students that are not in my class as I monitor the halls in the morning.

Cons: When I select my whole class then deselect those students that did not display that behavior, I wish I could adjust the level of points earned for each student between 1 to 5.

Overall: The students like when I am monitoring the kindergarten hallway and tell them that they are going to get a point. Once I comment on one kindergarten students excellent behavior and tell them that they are going to get a point everyone shapes up immediately. I wish there was a way to display all kindergarten students on a tablet by class, so I could quickly give them a point based on teacher and first name specifically for monitoring the hallway and I also think this would be an excellent tool for our cafeteria staff.

I use Hero in my classroom every day. Students earn Hero points for meeting classroom expectations.

May 09, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hero has provided my school with a mechanism to incentivize positive behavior by students. The culture change has been dramatic. Our tardies are way down and our students look for ways to do the right thing. The combination of web access and a mobile app makes Hero convenient to use in the classroom.

Cons: The user interface on the website is not very efficient. The alphabetical listing in rows instead of columns makes it slow and inconvenient to find student names. The need to enter information on three separate pages, each of which is often slow to load, makes it time-consuming to enter points.

Overall: My school has seen major reductions in tardies and increases in positive behavior. I use Hero to motivate my students to follow my classroom procedures, to do well on tests and quizzes, and to do the little extra things that help everyone to get along as a group.

HERO has changed the way that I manage my classroom.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This program allows me to give positive and negative points based on student behavior. Students can cash out their points for rewards from the front office. It also allows me to track and monitor problem students and focus on them for interventions.

Cons: The report generators could use a lot of help. Sometimes I would like to narrow my searches. The current program does not allow for that.

Hero is easy to use and allows the user to be specific about what the hero points are for.

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can target specific behavior by rewarding positive behaviors through a point system.

Cons: I can not give the points in retrospect. At the end of the day, if I did not get time to award the points, I cannot go back to do so.

Overall: Hero enables easy classroom management. Students tend to exhibit positive behaviors because the point-system is a reinforcer of positive behaviors while reducing unwanted behaviors. Inadvertently, hero enables the inculcation of positive interactions among students and adults, and the development of social skills necessary for students to function as responsible citizens both locally and globally.

The system that all have access to is easy to use and award points but accessing data our way hard

May 08, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that the program allows us to provide staff with parameters while still allowing us the flexibility to let them individualize according to their needs and desires.

Cons: I don't like that it is currently not compatible with our Aeries because it would facilitate data recording and allow us to focus on the positive aspects that Hero allows for. I also would like it if we were able to access usage data in a percentile format i.e. we have staff with smaller number of students they see per day compared to others and awarding points each period but when I run report, their numbers are significantly smaller because it is based on total points awarded NOT percentile of points awarded .

Early Bird points

Oct 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The early bird points are easy to give for students that arrive on time for class. I have seen students arrive promptly to get points. Rewarding punctuality often deters tardiness.

Cons: I really wish the app scanning feature didn't stick and I could easily scan students at the door upon entry.

Overall: I really like it. The students want to have avatars though instead of ID pictures.

PBIS easy as pie with Hero!

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to track our school's behaviors and the technical support responds immediately. I appreciate being able to read outcomes of schools nationwide who are experiencing success with Hero.

Cons: At this time the single complaint that I am experiencing is probably updates with the system as on occasion, I am unable to access from the school computer, yet am able to access from my personal phone.

Overall: With HERO our school can track behaviors that we must address and with our PBIS system operating in an efficient manner, we can reward promptly.

Every Teacher Needs This!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a 4th grade teacher, student behavior is always a challenge. Sometimes it is hard to always recognize the good behavior and acknowledge them as well. Hero has simplified my behavior system and helped me keep track of a lot of different things. Easy to use and very convenient for anyone to use. My students, staff members, and I have all been very happy with Hero.

Cons: Sometimes it freezes and I lose data and have to start over. (Doesn't happen too often) Overall great though!

I love HERO program and software. I use it daily for my students' behavior.

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy access at any time during my school day and the ability to see my students' points as they increase and share that with them.

Cons: Very rarely, but sometimes there is a lag or it does not work. Very rarely. Other than that, it's great.

Overall: I enjoy tracking my students on a daily basis and sharing it with them for future celebrations and behavior reinforcement.

Overall my experience has been positive. I like that I can target specific behaviors with Hero.

Jul 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that it is easy to use for me and my students. My students have learned how to give themselves points and are very excited when they are able to. It also allows students to be actively involved and has been really motivating for my students.

Cons: I do wish that there was a way to stay logged into the program for longer periods of time. Sometimes I want to award my students points only to find that I have been logged out and it's time consuming to log out again.

Hero is an excellent program to use with our school's Positive Behavior programs.

Aug 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use. It allows students to work towards a larger goal over time instead of constant expectation of small rewards.

Cons: The program is occasionally slow. I would like to see it work faster at times. Other than that, I have no complaints.

Overall: This software helps our school to teach students to work towards a larger goal.

Hero K12

Oct 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Having the ability to give instant feedback to students and parents is great. The data we can collect on student behavior is excellent for decision making purposes.

Cons: There are some management features that are not available for Hero admins. For example, I had a lot of issues with student forgetting their passwords. Our students do not have access to email so they can't reset on their own, and Hero does not give admins the ability to reset.

Hero is a great management system. With Hero, our students are more actively engaged in behavior.

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Hero is very user friendly for staff, students, and parents. The system allows staff to track student behavior and look for trends. Staff can also use Hero for positive reinforcement.

Students are able to stay engaged with their positive and negative behaviors. They can use their points for fun incentives.

Parents have an opportunity to see how their children are doing in real time.

Hero Support is excellent.

Cons: Hero has a few minor limitations on the administrative side. Some of the reports are lacking a filter that my admin would like. The functionality of the Event system is not great.

Hero is a simple and fun way to increase positive behaviors in students.

Jul 20, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The program is an easy to use tracking system. The features and functionality are simple. The website and customer support are awesome!

Cons: If you are not specifically tied to a class, (e.g. resource teacher, school counselor, admin) it can be time-consuming to search for students, especially if you want to award a bulk number of points.

Overall: School behaviors and culture improved. The students loved earning rewards for positive behaviors rather than strictly negative consequences.

Hero is easy to use and a great way to shift your focus from negative to positive.

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to implement school-wide to gain the most benefit. On our campus, teachers focus on awarding positive Hero points while the administrative team oversees the tardy, ID and dress code violations. I love being able to focus my attention on the positive things happening in my classroom and on our campus.

Cons: Our biggest challenge is allowing co-teachers the rights to view the entire class so they can easily give points.

Overall: Hero is an easy-to-use solution to a school-wide reward system. In addition to providing positive feedback to our students, it can also be used to track tardies, ID violations, dress code violations, etc.

Hero

Oct 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and it motivates the students to "get caught doing something good"

Cons: There is nothing I don't like. I love it all.

Overall: The students are more prone to wear their IDs and get to class on time in order to earn points. It definitely increases positive behavior.

I love HERO. It's done wonders for our school. :)

May 07, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it's pretty simple to use, and our support person Alexandra is the best. I also like that the kids enjoy earning points, and that we can have our HERO store for the kids to purchase what they want/need. I also like that this is way more universal than our previous PBIS stuff.

Cons: I don't like that we can only give/redeem 250 points at a time. I also don't like that we don't have automatic roster uploads yet.

Overall: The climate at school is much better. The kids are happier, and they enjoy coming to the HERO store and earning more points for demonstrating positive behaviors.

Hero is easy to use and students respond to the positive reinforcement.

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When it comes to the software, I like the ease of use. Students also able to view their progress and central detentions.

Cons: There really isn't anything I do not like about the software. If I could modify anything it would be the ability to retract a central if I accidentally gave one.

Overall: There are many benefits to this application. If I had to select only a couple it would be the ease of use and the positive impact it has on students.

Capterra loader

An unbelievable change in tardies and school atmosphere in the minutes after the tardy bell.

Dec 14, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: global tracking of positive and negative behaviors. being able to have students "spend" their points for rewards at the hero store. being able to use an app to scan student ID's (apple and android).

Cons: I guess the biggest downfall really is the lag time I sometimes get when trying to record points for my students. Also, it seems like it takes just one click too many to record the points.

Easy, fun, and helps my students get rewarded for the positives!

May 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software allows me to reward ALL students who are doing the right thing. It also helps me motivate and encourage students to change behaviors and see immediate rewards from their changes. I also love that it is a school-wide program, every teacher can use it and it helps build student buy-in.

Cons: I wish there was a way to spend points in the classroom easier. I want to let my students get rewards weekly by spending their hard-earned points. As of now, there is not this functionality available to classroom teachers.

Easy way to reward students for wanted behaviors. Really boost positive culture

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Super easy to use. You can just scan students in using their school IDs. Rewards students instantly that they can turn in to things they want.

Cons: When it goes down, there is no really easy way to reward students except the old fashion way. When it does go down, it doesn't stay down for long. You also have to have a good internet connection to have it work correctly and quickly

Capterra loader

Hero K12 has been amazing since we've rolled it out at LMS. Teachers, students and parents love it.

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the positive behavior reporting. Students are now able to find rewards for their hardwork. Additionally, staff can use the software to review their students behavior.

Cons: I wish we were about to track incidents more efficiently. I also do not like what the handheld offer.... the use of your smartphone is more practical.

Overall: Positive school behavior is catching on and students are doing better.

Resourceful, powerful

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: An easy tool to implement that reinforces positive behavior while also correcting inappropriate behavior.

Cons: nothing really. There is a learning curve for all parties involved; administrators, users and the students.

Easy to learn, Useful product

Jul 18, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Automatic data collection between all teachers and subjects over specific events (both good and bad)

Cons: Limited functionality- adding notes/explanation, limited reports generation, limited control over consequences, etc

If you want to be positive in the classroom, focus on the positive.

Jul 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The multiple ways that it can be catered to different teaching styles. Some teachers collect with clipboard tallies and enter later, some scan ID's on lanyards, I use a poster of temporary ID's and draw attention to the process of the rewards so that students know when the points have been allocated.

Overall: They rewards and the community of feedback from other users.

As a Teacher

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is very easy to use. I am liking the new features to give students multiple points that they are doing in the class.

Cons: Not being able to create my own class for enrichment class I have look up each student to give them points.

Overall: Students are wearing school gear, coming to class on time, just doing the right thing to get points and it makes others want them too.

I think it is a great program and it worked very well at motivating our students.

Aug 09, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: It was easy to use and find students names. The students were able to give themselves points in out classrooms because we have smartboards.

Cons: I would like to be able to give more points at a time to each student instead of having to redo it each time. It would make it easier when you get busy and can't log them in immediately. Would also make it easier if everyone in the school had access to all students without having to search for them. Made it difficulty for resource teachers to give out points.

Buying In

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It gives the students the option to see there progress of good. In this day of technology that is something that they will probably take part in.

Cons: I would like to see the students be able to cash in their rewards points, online, for prizes.

Overall: At first I was skeptical, but now I see the benefit of using it for positive behavior reinforcement.

Quick Easy Tracking

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it's fairly easy to use and straight forward. It has all of the student's contact information in the system so that makes it nice for teachers to be able to call home if needed.

Cons: This system is able to track behaviors and we are able to give students incentives. The only thing I don't like about it is if you make a mistake its a lot of steps to right the problem.

Overall: It is very nice to be able to track positive and negative experiences with the students, their parents can log in and see how their kid is doing.

Excellent every step of the way!

Jul 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and implement. It provides real time data, tracking and parent communication using 21st century tools. The impact was dramatic and fast. We saw an 85% reduction in tardy to class in one year!

Cons: There are absoliutely no complaints that I can possibly come up with or anything that I can sai I like the least!

Hero is really allowing our school to change its culture for the better.

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that it is simple and easy to use. It is easy to train our teacher staff how to use and implement it in their classrooms.

Cons: I don't like that I can't assign multiple points to a student at a time. We have several teachers that either forget to assign daily points or that would rather wait until the end of the week to assign points. If they do this, they have to lick on the students multiple, multiple times instead of being able to assign multiple behaviors at a time.

HERO Review

Oct 24, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easy for students to see their progress if they use the app

Cons: If I go too long without using it during the day (break or PLC) it locks up and i have to log and and log back in to use it.

Overall: It has been a positive experience but the school has to do their part also. If we weren't offering incentives to the students there would be no buy in.

Hero

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it allows teachers to reward and challenge students to improve their behavior

Cons: no complaints yet, i haven't had any issues that have been a problem

A great program to motivate students.

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and very easy to track student behaviors.

Cons: Sometimes it lags when i try to enter points.

Overall: Hero has helped with reducing tardies.

I use HERO every day to document positive student behavior

May 09, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can look at each month and see how many points I've awarded each month to each individual students.

Cons: I wish I could create more of a 'setting chart' layout to the list of my students. I would also like to select more than one 'behavior' at a time.

Overall: Love the reward system that can be adapted to this software

My experience has been great for the most part.

May 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability it gives me to control my class with incentives. Having the ability to award points to the students that come in early to get their work started is a major likable feature.

Cons: I don't like the fact that it doesn't allow you to choose the amount of points to award or deduct. There are times when I would like to reward students 50 points at once and that option is not available.

Overall: Classroom management and control over student incentives

I have enjoyed using Hero

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of having students receive positive reinforcement and seeing their pride when they do. I also like how they can find their scores quickly,

Cons: Trying to fill out an incident report. The form is too challenging and confusing. Also it is hard to find certain aspects of the program

Hero Review

Oct 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to track students and their points

Cons: You cannot put multiple behaviors at once, they all must be done individually.

HERO is used as positive reinforcment.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Students are motivated to do the right thing. Students will come on time to class, behave, and help others.

Cons: Sometimes the system has glitches. It wont update with our system, so some students who have left are still on the roster and new students haven't been added yet.

Hero has CHANGED our campus. Our teachers have bought into it because it's so easy to use.

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use and the ability to select an entire class at a time. It makes it pretty easy to keep the class on a roll if they're all meeting expectations.

Cons: The whole class selection isn't available on the mobile app. I do like the ability to scan student IDs

Positive and helpful!

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Well organized and easy to use once you learn it. A good way to reward students as well as document discipline issues.

Cons: Not sure if all our discipline issues get addressed even though we document them. That isn't a software issue, more of a school issue.

it has been amazing and helpful to my site

May 08, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like all of the information it holds and how it has a mobile option so it can be used out of the classroom.

Cons: There are times when the software can become slow and not work properly. This can delay the distribution of points or our tardy tracking.

exciting

Jul 18, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: easy to use, our teachers love it , we have 100% by in from our teachers.....yeaaaaaa! looking forward to 2017-2018 school year

Cons: only teachers can pull up their class, as a counselor its difficult. Sometimes it makes me delay entering my HERO points

Easy and effective

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The impact on the students, and how easy it is to incorporate it into your own daily routine. I also enjoy all the reports you can run.

Cons: Not able to do multiple points at once, and not being able to search for multiple students at a time.

MOTIVATING & EXCITING!

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: EASY OF USE TO ASSIGN HERO POINTS! MOTIVATION TOOL USED TO HELP STUDENTS FOCUS AND SUCCESSFULLY LEARN ALGEBRA TOPICS!

Overall: STUDENT SUCCESS! I THINK WE NEED TO GET MORE TEACHERS TRAINING ON HOW TO USE HERO AND THEN THIS MAY BRING EASE AND COMFORT IN THE PROGRAM.

An amazing experience that allows students to be rewarded for great behavior, a great motivator.

Jul 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows for instant positive tracking. Students and parents can know that their behavior is being noticed. Kids that normally go unnoticed are being rewarded for awesome behavior.

Cons: I have not found there to be anything that has been a problem so far. The ease of the software is a huge plus.

Overall: Students positive behavior increased and students that normally would go unnoticed now are rewarded on a daily basis.