# Hero Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hero Software - reviews, pricing plans, popular comparisons to other Classroom Management products and more. Source: https://www.capterra.com/p/128619/Hero --- # Hero Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hero ## What is Hero? Hero by SchoolMint supports districts, schools and organizations with their behavior initiatives to build a positive climate and culture. Using the digital, automatic tool allows for the sustainability of your established behavior frameworks. Hero takes your discipline policies and ensures that students and staff are aware of the expectations, are held accountable, and are reinforced. ## What is Hero used for? [Classroom Management](https://www.capterra.com/classroom-management-software/)[Gradebook](https://www.capterra.com/gradebook-software/)[K-12](https://www.capterra.com/k-12-software/) Top alternative Featured Overall rating Based on 135 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $6 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hero?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.schoolmint.com/&name=Hero) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hero 4.6 (135) VS. [4.6 (454)](https://www.capterra.com/p/133283/Alma/reviews/) Starting Price $6 Flat Rate Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (135) Ease Of Use 4.5 (4,321) Value For Money 4.5 (106) Value For Money 4.5 (2,506) Customer Service 4.6 (114) Customer Service 4.7 (2,699) ## Hero alternatives [4.7 (732)](https://www.capterra.com/p/118900/Gradelink-SIS/reviews/) Starting price $121.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (75)](https://www.capterra.com/p/197828/DreamClass/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (115)](https://www.capterra.com/p/155900/Classter/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (165)](https://www.capterra.com/p/135075/Classe365/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/128619/Hero/alternatives/) ## FAQs about Hero Overview ### What problems does Hero solve? Hero solves inconsistent student behavior tracking, fragmented PBIS workflows, and slow reinforcement by giving schools one place to record behaviors, tardies, attendance, and rewards. Teachers, administrators, and support staff use it to deliver immediate incentives, spot behavior trends, involve families, and reduce classroom disruptions, missed expectations, and schoolwide accountability gaps. Answer based on 124 reviews Overview ### Which roles and teams benefit most from Hero? Hero is most used by teachers, special education staff, and instructional coordinators who need to manage classroom behavior, track student progress, and reinforce positive habits. School leaders such as assistant principals and counselors use it to monitor engagement trends, support interventions, and improve communication across students, staff, and families. Answer based on 135 reviews Overview ### What company size and specific industries is Hero built for? Hero is designed for K-12 schools and school districts, making it a fit for education organizations that need a platform tailored to classroom and district-level use. It is not positioned for general business company sizes, but for K-12 institutions in the education sector. Features and Usability ### What are the key features of Hero? Hero includes core classroom management features centered on student behavior tracking, a points-based reward system, and attendance tracking. Differentiating features include school-level customization, behavior reporting, student search, and parent portal access so staff, students, and families can monitor progress, tardies, and positive or negative incidents in one place. Answer based on 82 reviews Overview ### How does Hero help improve student behavior? Hero helps schools reinforce positive behavior with points, accountability tools, and schoolwide participation. Teachers, administrators, and support staff often use it to reward good choices, reduce tardiness, and track infractions, though some users want faster point entry, better behavior history access, and more flexibility for non-classroom staff. Answer based on 82 reviews Overview ### How well does Hero support classroom management? Hero supports classroom management by making behavior tracking, rewards, and classwide recognition easier during the school day. Many teachers say it improves engagement and helps reinforce expectations, but some schools find setup, training, mobile app use, and customization limits harder for co-teachers, counselors, enrichment staff, and teachers with unique workflows. Answer based on 33 reviews Limitations ### Does Hero have bugs or performance issues? Hero has some performance issues that can slow daily use, especially during point entry and login. Many school staff mention lag, random logouts, loading delays, roster syncing problems, and occasional mobile glitches, while others say issues are only occasional and manageable when internet access and school system connections work as expected. Answer based on 30 reviews Getting Started and Support ### What training and onboarding options does Hero offer? Hero provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online training support guided setup, webinars offer broader instruction, documentation gives written reference material, and videos provide self-paced learning content. Answer based on 4 reviews Getting Started and Support ### What customer support options does Hero offer? Hero provides Email/Help Desk, Phone Support, and Chat. Users describe the support experience as helpful and easy to reach, with several noting excellent customer service and responsive support staff. Some also mention that the team listens to feedback and makes changes that improve usability. Answer based on 9 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Attendance Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Discipline Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allow staff users to manage and track disciplinary interactions with students and to view individual student's discipline records Real-Time Chat 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Remote Access/Control 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Student Information/Records 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Student Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Database of students to track personal information of individuals and families Hero 24 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Assign issues and tasks based on availability or required skills Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Plan and schedule lessons and maintain students' behavior in the classroom Provides a channel for team members to share AI models, media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Alter the layout and content of reports Allow staff users to manage and track disciplinary interactions with students and to view individual student's discipline records The software is designed for classrooms Software designed for kindergarten through 12th grade schools Portal for parents to see and update childrens' info, track progress & more Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Engage in direct, instant messaging with customers, users, etc. Ability to record, store, update, and retrieve information Access work applications remotely, for when working away from the office and/or traveling Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Database of students to track personal information of individuals and families Allow media to be embedded in the question or answer options Features 4.2 (135) 4.2 Based on 135 reviews ## Pricing Value for money 4.5 (106) Basic $6.00 Flat Rate, Value for money 4.5 (106) 4.5 Based on 106 reviews ## Support, customer service and training options Customer Service 4.6 (114) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (114) 4.6 Based on 114 reviews ## User reviews Overall rating 4.6 Based on 135 reviews Filter by rating 5(84) 4(45) 3(6) 2(0) 1(0) Mentioned topic Sorted by most recent AG Ashley G. Teacher Education Management ### "Works well with mandatory non optional implementation. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 November 23, 2025 It was great while it lasted, unfortunately not all teachers made the jump and gave it a fair shake, they preferred their individual incentive plan and a less modern approach of a physical attendance book and so we went back to doing our own things for behavior tracking as well as attendance. My go to became Class Dojo. Pros I love the ability to track attendance, tarries, and behaviors all in one place that the school, students, and families can see. I found it convenient for myself and families. Cons It’s designed more for the entire school to get on board with as opposed to individual classrooms and when dealing with some teachers stuck in their ways it becomes a difficult transition. I personally loved it but not everyone was ready to change their personal practices. Switched from [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) The school wanted to try it out. We gave it a shot and then made an in informed decision as a group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Ahleeyah T. Math Teacher Education Management ### "Not bad" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 October 3, 2019 I am still learning how to operate the software but so far so good. Pros This software is great for enforcing positive behavior to our students. It gives them something to look forward to. Cons The software is not user friendly and is a bit if a hassle at tines. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LR LeeAnn R. Teacher Education Management ### "My Hero is your Hero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 31, 2019 Love it!! Pros Students love Hero Points and work hard for them. They are able to buy sports tickets, spirit gear and snacks in our after school Hero Store. Students earn Hero points for positive behavior and they love it. Especially the students that have discipline issues, they love to see the points go up and it gives them encouragement to do better Cons Sometimes the web site is super slow and it is a deterrence for other teachers to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nicolas H. Distance Education Instructional Coordinator Education Management ### "Hero Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 30, 2019 Pros A very helpful website tool especially that it can be accessed remotely , I like the fact that this web application can help in controlling classroom behavior always in a positive manner by rewarding HERO points. Cons I like this software and I think any update done would be minor . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Mandy T. Teacher Education Management ### "Classroom Management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 23, 2019 NA Pros I like that this software allows classroom management to be so smooth. The software allows parents to know what is going on with their child during the school day. Cons There were not really anything I disliked. I had changed over from Class Dojo, which was not a good experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Crystal G. Special Education Teacher Education Management ### "My Hero" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 19, 2019 Pros I like that I can track student behavior in a positive way. I like that students are motivated to do well, so they work really hard at it. I like that we can also track troublesome behaviors discreetly and that the administration received the alerts to manage negative student behaviors, without requiring communication from me. Cons I think the program is difficult to manage outside of the classroom, unless you have a scanner. The program also is not as user friendly as it could be, which interferes with my teaching, as it takes a lot of time to perform the log entries for a large class. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tanisha H. Lead teacher Education Management ### "Hero Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 19, 2019 Pros Good money. There’s a need for the software they are providing and you can see the impact their product makes on these schools. Cons There is no cons I can think of great software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ET Elizabeth T. Director of Creative Writing Education Management ### "HERO Creates Consistency" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2019 Pros I love HERO because I can get a complete and accurate view of a student. The program streamlined communication and helps reward students to for awesome behavior. Cons The app is great and I love having it on my phone, however it takes a minute to clear and search for many students. This is easier done on the website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jolene M. SDC ELA teacher Education Management ### "HERO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2019 Pros This software provides users with an effective way of tracking student behaviors and reviewing the results to determine where and how changes need to be made. Cons The software does run slow sometimes, however, this also depends on the amount of people using the program at the same time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Erin M. teacher Education Management ### "Hero Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 25, 2019 Pros I like tracking kiddos positively I really like how involved they get Cons my school didn't use it negatively, but I think they should have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/128619/Hero/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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