---
title: "Podio Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Podio the right Accounting Practice Management solution for you? Explore 363 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/128631/Podio/reviews/"
page_type: "reviews"
language: "en"
---

Podio

4.3 (363)

[View alternatives](https://www.capterra.com/p/128631/Podio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of Podio

Ease of use

4.0

Customer Service

4.1

## Pros and Cons in Reviews

MU

Muhammad U

CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“It allows us to design workflows, apps, and processes exactly according to our business needs rather than forcing us into a rigid structure.“

January 28, 2026

KM

Karen M

Managing EditorPublishing, 2 - 10 employeesUsed the software for: More than 2 years.

“I do not like the time-consuming nature of setups, and sometimes bugs cause me to check whether my updates were saved.“

December 26, 2025

MU

Muhammad U

CEOComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“Overall, Podio has been a strong and reliable platform for building customized business systems. When properly set up, it can handle complex workflows, role-based access, and automation very effectively.“

January 28, 2026

AB

Ann B

ConsultantMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“I needed a better tracking and reporting system than what I could get from Podio, and price was getting high, so I switched“

October 14, 2024

Robert D

PesidentManagement Consulting, 2 - 10 employeesUsed the software for: More than 2 years.

“From stand alone apps to fully integrated and automated workspaces and workflows, Podio lets me build and edit custom solutions as and when I need them.“

August 15, 2025

pr

paul r

COOSecurity and Investigations, 11 - 50 employeesUsed the software for: More than 2 years.

“They restricted our guest user functions in where subcontractors, collaborators, clients, and countless others we have worked with over the years can no longer perform functions like editing app items or create an app item which was a basic user function needed in all of our workspaces. “

October 12, 2023

AH

Ashley H

Marketing and AI Operations SupervisorOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“It has allowed our team to take accountability forntheir work and allowed management to easily see where everyone is on each ticket.“

January 28, 2026

AB

Ann B

ConsultantMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“the basic version is affordable but every additional feature costs more and then you are paying A LOT. And considering all the time for set-up, you may be hesitant to leave.“

October 14, 2024

## Showing most helpful reviews

Showing 1-25 of 363 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ansar M.  
CTO  
Computer Software  
Used the software for: 2+ years

### "Highly flexible and user-friendly collaboration platform"

August 11, 2025

5.0

Podio has been a game-changer for our team. Its flexibility allows us to setup workflows exactly to our processes. Collaboration across teams has improved significantly, and integrations with other tools have streamlined our daily operations. The value for money and ease of use make it an excellent choice for project and task management.

Pros

Flexibility, ease of use, excellent team collaboration, customizable workflows, and powerful API for external integrations.

Cons

Nothing significant so far, the platform meets ours & our client needs very well. The UI could be more modern, but it works really well and doesn’t affect functionality.

Review Source

Anjali Maya J.  
Director  
Computer Software  
Used the software for: 2+ years

### "Podio: A Powerful CRM That Grows With You"

August 16, 2025

5.0

I have been working with Podio for over 10 years, and it continues to impress me as an amazing CRM tool. Even today, I keep discovering new features, which speaks to the depth and versatility of the system. Overall, my experience with Podio has been truly excellent.

Pros

Podio is one of the most powerful CRM tools I’ve used so far. It offers huge flexibility, a user-friendly interface, and unmatched customization options — all at one of the most competitive price points in the market. Their support has become outstanding, and the Podio user community remains as strong and helpful as ever. Every business needs reminders and tasks, and Podio’s in-built task system makes this seamless. Team communication is effortless, project management is simplified, and any invoicing or payment-related issues are resolved with impressive speed.

Cons

Podio still has room for improvement with new features. Two key areas that come to mind are: A redesigned, modern mobile app The ability to assign user roles at the app and field level

Review Source

MK

Marcus K.  
Inhaber  
Program Development  
Used the software for: 2+ years

### "FATAL CUSTOMER SERVICE (since Podio is Progress.com)"

February 3, 2025

1.0

Customer service has been an absolute disaster since Podio joined “Progress.com”. I just wanted to delete my old email address (and already had a new email correctly set up in the account and activated to the primary email address). I couldn't delete the old address myself because I got the error message: “You are the owner of a contract with this organization and cannot leave it. Please contact our support for assistance.”. After explaining the problem several times, forwarding it to support and re-analyzing the problem (the questions were always the same, which I had already explained in the course), customer service was unable to solve such a simple issue. Extremely unprofessional and incapable of solving something that was actually so simple. The constant re-answering of my questions in the same chat window, the lack of understanding of the problem, a complete mess. Sometimes even my data was gone from my CRM. Therefore, absolutely no recommendation for Podio (at Progress.com). I will now cancel my account after 15 years as a customer.

Pros

Modular app kit (as forms) is a good solution, to build your own formulars.

Cons

Customer Support is catastrophic since Podio is Progress.com.

Review Source

CJ

Craig J.  
Associate Vice President  
Real Estate  
Used the software for: 1-2 years

### "Podio is Adaptable "

January 28, 2026

5.0

Like that it is a crm all in one, coming from working with applications like salesforce. Excited to hear the incorporation of AI to the platform.

Pros

Ease of use and ability to customize. Like that you can see calls and last comments tagged to your email automatically.

Cons

Alerts and ease of making reminder more automated. But can i do more, with the app, that is my limitation.

Review Source

MT

Mac T.  
IT  
Translation and Localization  
Used the software for: Less than 6 months

### "Podio's ease of use"

January 28, 2026

4.0

Overall it is very seemless to use and very user friendly I just used it for 3 months and I can say it is easy to get used to

Pros

The cost I don't have an idea because I'm from IT, haven't had any issues yet so I haven't contacted customer support, the ease of use is very good easy to navigate and get used to all workflows, task management is very easy and very flexible on navigation, project collaboration is a good feature and gives us flexibility on tasks.

Cons

Just a very few automation, some of our applications are not yet integrated to podio so we have to use zapier to get that running

Review Source

sP

spencer P.  
Operations Manager  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Operations Manager Review "

January 28, 2026

4.0

My experience with Podio has been great. I like the functions and the ability to collaborate and assign tasks to other team members.

Pros

I like the collaboration and customization abilities that Podio offers. Podio is easy to figure out and learn by yourself. It is Facebook for businesses.

Cons

Reports can be hard to run and confusing. I also dislike the ability to turn off commenting in certain areas of Podio.

Review Source

MW

Mark W.  
Aqusitions  
Real Estate  
Used the software for: 2+ years

### "Great CRM but always room for improvement"

January 30, 2026

4.0

It’s pretty good overall for the price can’t beat it for a basic CRM up into an advanced CRM. It still works very well for So operations to smaller operations. It can be easily scaled to be used in large operations.

Pros

The system is adaptability to integrate API‘s and workflows in a relatively easy manner. I also enjoy the ease of creating new workspaces.

Cons

I don’t like that. It’s hard to incorporate automated follow ups as well as certain apps don’t integrate within the CRM.

Review Source

MS

Michelle S.  
Director of admissions  
Education Management  
Used the software for: 2+ years

### "Give Podio a chance - thank me later"

January 28, 2026

5.0

I like how you can get in out, I like the search feature and I like how I can go back and edit and add things that I learned about clients. I’m also inspired knowing that it can do so much more than the basic features I’m using now.

Pros

Tremendous support. All their team members know EVERY nuance. It’s been a great way to track tasks and it’s my go to CRM.

Cons

It’s not really known as a CRM so I think I may be taking shortcuts and not taking advantage of many features and benefits.

Review Source

FM

Fabio M.  
Agente Immobiliare  
Real Estate  
Used the software for: 2+ years

### "A great tool for organization, project management and collaboration."

January 28, 2026

5.0

Podio has been at the core of basically all my workflow for the last 12 years or so and it has been a lifesaver.

Pros

Customizability and flexibility; Task management; Integration with google drive; Team cooperation and coordination

Cons

Some automations could be easier (buttons) and some customization could also be easier (different item layouts).

Review Source

AP

Alyssa P.  
Assistant Team Lead  
Commercial Real Estate  
Used the software for: 1-2 years

### "Helping, but still a learning Curve"

January 28, 2026

5.0

Pros

i like how the podio is turning in now for the future and it will be more easier and save time since there will be an AI

Cons

Wha I like least is that AI can sometimes feel overwhelming or confusing at first, especially when there’s a lot of new informational all at once.

Review Source

JH

Justin H.  
Project Manager/Estimator  
Construction  
Used the software for: 1-2 years

### "Serves it's purpose"

September 4, 2019

4.0

The big boss also loves this program, because it can generate many different reports for him, from bid activity, pending logs, securement logs, win percentages with different customers or geographic areas. allows him to see many different metrics with just a few clicks.

Pros

The website is incredibly customizable, which allows you make this program perform many tasks that vary greatly. Our main purpose was to use this as a bid center for our company, allowing all of our branches to see who was bidding which jobs. After setting that up, we were able to have podio send out reminders after certain amounts of time to follow up on the bid results. If we were awarded the job, it will then send out notices to our purchasing department, project managers, and super intendents with the relevant information (start end dates, contract prices, labor hours estimated, location, contact info, etc). It is very helpful to make sure our branches do not double up estimating the same projects.

Cons

Being very customizable also means it can be quite tedious to set up initially. There are, however, many premade modules you can either use as is, or customize to fit you needs.

Alternatives considered

[BuildingConnected](https://www.capterra.com/p/156791/BuildingConnected/)

Reason for choosing Podio

At the time, buildingconnected was not set up to do what we needed in regards to generating the reports for the boss. I believe they have made some changes and updates that likely would have made it a good choice, but too late.

Review Source

Response from Progress Software

September 9, 2019

Hi Justin, thanks for the review! Much appreciated. Cheers, Sara from Podio

KM

Karen M.  
Managing Editor  
Publishing  
Used the software for: 2+ years

### "Workspace on managing journal tasks."

December 26, 2025

5.0

It has provided me with a versatile framework to manage editorial assignments and partnerships, in particular, when our operations do not align with the traditional project templates.

Pros

I prefer to create apps which represent the stages of our journal, so work, notes, files do not exist in different tools.

Cons

I do not like the time-consuming nature of setups, and sometimes bugs cause me to check whether my updates were saved.

Review Source

LK

Lisa K.  
CSM  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great for our nonprofit!"

January 28, 2026

5.0

I’ve been using for more than 10 years and love it! Collaboration with teams all over the US and Canada can be challenging but Podio makes it like we all are on the same room.

Pros

It’s so easy to use, it centralizes work, love the built-in workflows, it fits to our needs and enhances teamwork.

Cons

I would like more enhancements to add throughout the years. I do see a more internally approach moving forward.

Review Source

CE

Christian E.  
Co-Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for our team"

December 13, 2024

5.0

It's good and for our team it organizes all our projects.

Pros

It's ease of use and the user interface of the platform.

Cons

The price per seat and the increase. It was good being cheaper

Review Source

SN

Sylla N.  
Furniture Fabricator  
Fine Art  
Used the software for: I used a free trial

### "Good Product"

December 16, 2024

5.0

Pros

Highly customizable, intuitive, and collaborative. Strong integration and automation features.

Cons

Less advanced features compared to competitors, lag with too many customizations.

Review Source

Mark S.  
Team Lead Manager  
Computer Software  
Used the software for: 2+ years

### "Podio is the best tracking software for the multiple projects. "

August 17, 2019

5.0

Podio is the best to keep track all of our important emails, tasks and projects in a simple manner. Podio is an outstanding software for the project and management. I can share all of my important projects with my friends and team members but one by one. It really allow me to manage all of my important tasks and store the important information in a one place such as assign projects. My project management activities are easily handle by the extreme planner software. Wen I complete all of my tasks assignment and multiple projects, then I always choose the Podio software. Podio is the great for the project and tasks assignments. I would recommended this software to everyone.

Pros

Podio is the great customizable software. The best thing about the Podio software is that we can track all of our important tasks and multiple projects at a one time and it is the only possible through the Podio software. We can easily collaborate with our team members and colleagues in a more efficient way. I can always use this efficient software for better manage my personal projects.Podio is one of the best project management software. The another great advantage of this software is that we can easily organized all of our important projects and assignment tasks in a group and colleagues. This software has outstanding features such as it has the great ability to create the custom folders in a more efficient way. Through this software, it is so easy for us to create a tasks and store a large amount of information in a project software.

Cons

The disadvantage of this software is that for the new users that they faced a lot of problem about the sharing of the multiple projects with our colleagues and team members at a one time. Hence, sharing of projects is so difficult for the beginners and users. This software lack a lot of features which is very essential for the new users. Podio software is not so easy to use. For the beginners, it is a little challenges for us to create a tasks and better manage our projects . It is so difficult in learning to use many of the features in a properly manner. But otherwise it is very simple for us to create a tasks to the specific projects.

Review Source

pR

paul R.  
COO  
Security and Investigations  
Used the software for: 2+ years

### "10 Year Client "

October 12, 2023

3.0

We loved it and did almost everything with it. Unfortunately they made a dramatic change that is unacceptable. They restricted our guest user functions in where subcontractors, collaborators, clients, and countless others we have worked with over the years can no longer perform functions like editing app items or create an app item which was a basic user function needed in all of our workspaces. We have been with them since 2013 have built hundreds of colabritives with clients, built entire security education curriculums and managed large government proposals using the platform. Now those free features that we became reliant on over the past 10 years were switched to employee only paid features. In order to restore those former functions. I would have to pay for a user account for each guest in the system. That would change my annual bill from $2400 a year to over $33K a year. That is like buying a new car every year so 130 guest could work with us. I would preach to others on how good the platform was but now after 10 years of customization of apps workspaces client and employee integration they want me to pay a factor of 13.4 x what we have been paying in order to do what we have been doing for the past 10 years. Absolutely criminal ! This is going to be painful and costly.

Pros

Until Oct 11, 2023 I would argue they are the most powerful intuitive user friendly cloud based tool ever designed. The platform was ideal for project, client, and employee management with powerful tutorials and clean interface with a wide range of customization .

Cons

They changed their business model effective Oct 11. It has completely disrupted our entire business. I was a huge advocate but no longer. The move is a financial fleecing of small business.

Reason for choosing Podio

For all the reasons they just took from us.

Review Source

VR

Verified Reviewer  
Cardiac Physiologist and neurophysiologist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Tool that unites collaboration and communication within the company"

August 21, 2022

5.0

My experience with the platform was at the level of a company employee, I really liked it because it was a way to monetize the work in a practical way and with an exceptional level of communication and feedback and in a much lighter way.

Pros

This software has a wide range of features that allow the company to develop projects, assign tasks and share them in real time, using the platform's own features or even integrating existing systems in the company. All this in a way adapted to the needs of each company.

Cons

The only disadvantage I see in this platform has to do with the amount of functionality and information available (which on the one hand is good) but also that it leaves users easily lost in this amount of information, requiring external help or the implementation of other software. I think they need to make it more practical and intuitive to use.

Review Source

PG

Patrick G.  
Piano Tuner/Technician  
Performing Arts  
Used the software for: 2+ years

### "The Scheduling Manager you need"

September 15, 2023

5.0

I have had a good experience with Podio. It has helped me manage my database for several years.

Pros

I mainly use Podio to enter my customers in to a database and add or subtract information as needed. I am able to customize Podio to exactly what I need for each customer. I can schedule the customers.

Cons

It took me a few hours to learn how to use Podio, but other than that, there are few things that I dislike about Podio.

Alternatives considered

[Thryv](https://www.capterra.com/p/156926/Thryv/)

Reason for choosing Podio

Cost and ease of use was a big factor

Review Source

Allison M.  
Architectural Product Representative  
Construction  
Used the software for: 2+ years

### "Great Resource for Businesses"

November 13, 2018

5.0

Podio is our main project management source and we love it! It allows us to assign project managers to projects, tag team members that need the information, others to add information they have gathered, copy emails directly to Podio, assign tasks, and so much more. I would highly recommend Podio for any type of business and think it is a great tool that is easy to use.

Pros

What I like most about Podio is the organization of project management. It helps to keep track of current information, copying emails directly to Podio, tagging team members, and organizing the project with information that is useful in my business. It has been such a great management tool for our small business and relaying information that is easily searchable when the project information is needed quickly!

Cons

What I like least about this software is that is can get confusing in the beginning and overwhelming of features. It does take some time to understand the functions of Podio and all that it can do. Once learned it is user friendly, but it is hard to get started!

Review Source

SG

Shannon G.  
Software Developer - Supply Chain  
Retail  
Used the software for: 1-2 years

### "Bring together your team for project management, at Podio"

August 20, 2020

4.0

It is highly suggested to medium and large size business setup. It will benefit both business to business and business to customer type market. I have found it very unique in terms of project management.

Pros

Citrix Podio is a complete solution for carrying out the execution of the projects. It assists us from the beginning of the project planning till its end closing. We have boosted up our sales funnels and our pipeline never gets empty. This is because we are capable of delivering the quality content to our clients with the help of this tool, that allow us to add images in the project and provide us true guideline in managing our content.

Cons

I have felt a gap in its email feature which is not as effective as other market tools. Also for me its price is not so effective no doubt it balance its amazing features but still for those business who really need a back end for support might finds it costly.

Review Source

Mostafa Y.  
Operations manager  
Real Estate  
Used the software for: 2+ years

### "Operations Manager"

May 27, 2023

5.0

Pros

Podio is very easy to use and inexpensive would recommend it anytime!

Cons

haven't really find any cons while using podio

Review Source

JB

Juno B.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Extensive review from my Podio experience"

December 30, 2022

4.0

My overall experience with Podio has been great. It is a very intuitive and user-friendly platform that is easy to use and navigate. With its robust feature set, it is a great tool for managing projects, tasks, collaborations, and more. I have found it to be incredibly helpful in streamlining my workflow and keeping my team on the same page. Additionally, the customer support is top notch and the resources provided are extremely helpful. Overall, I'm very pleased with my experience with Podio.

Pros

Podio is a perfect software for teams that need to collaborate and work together on projects. It is an intuitive, user friendly platform designed to help teams manage their projects and tasks in one place. Podio allows teams to communicate and collaborate, plan and track tasks, manage files and documents, and review progress. It is also great for tracking individual tasks and setting goals. Podio provides a secure and organized platform for teams to manage their projects and tasks in one place. It is easy to use and helps teams stay organized and on top of tasks. It also offers great reporting tools that allow teams to review progress and make sure deadlines are met.

Cons

Podio offers limited customization options, which makes it difficult to tailor the platform to fit the specific needs of a business.

Review Source

JD

John D.  
Software Developer  
Research  
Used the software for: 1-2 years

### "Podio: A Brilliant Tool for Transforming Project Data"

April 1, 2024

5.0

Pros

The reliability of Podio has been making it an incredible tool. Podio is easy to use and reliable.

Cons

I like the effective features of Podio. Podio is flawless.

Review Source

JF

John F.  
Chief Executive Officer  
Real Estate  
Used the software for: 2+ years

### "Podio"

January 27, 2021

4.0

My overall experience is very positive. I would definitely recommend polio to anyone needing a CRM follow up system. It definitely increases long term conversion.

Pros

It was super easy to integrate contacts and begin utilizing all forms of initial AND follow up contact. They have multiple features to layout messages, formats, send timing, etc. Everything is easily trackable.

Cons

The software functions as intended for the service the company offers and or provides. The features operate consistent and in line with what other similar service provides offer.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.