---
title: "Q360 Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Q360 Software - reviews, pricing plans, popular comparisons to other Professional Services Automation products and more."
source_url: "https://www.capterra.com/p/128637/Q360-PSA-Solution/"
page_type: "product"
language: "en"
---

# 

 Q360 Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Q360

## What is Q360?

Solutions360 is the leading provider of specialty sub-contractor software for companies that have $10M in sales and are growing. Our software Q360 is a unified system that handles all aspects of your business from sales through to projects and service including full accounting, truly creating One View of the Business. Integrated data means immediate access to relational information that can drive profitability into project management and efficiency into business processes

## What is Q360 used for?

[Professional Services Automation](https://www.capterra.com/professional-services-automation-software/)[Job Costing](https://www.capterra.com/job-costing-software/)[Construction Accounting](https://www.capterra.com/construction-accounting-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$155

Per Feature, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Q360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.solutions360.com/&name=Q360)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Q360

4.3 (15)

VS.

[4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

$155

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (15)

Ease Of Use

4.2 (553)

Value For Money

4.0 (8)

Value For Money

4.0 (418)

Customer Service

4.1 (15)

Customer Service

4.0 (490)

## Q360 alternatives

[Celoxis](https://www.capterra.com/p/5923/Celoxis/)

[4.5 (553)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/5923/Celoxis/)

[Fiverr](https://www.capterra.com/p/239416/Fiverr/)

[4.7 (512)](https://www.capterra.com/p/239416/Fiverr/reviews/)

Starting price

$18.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/239416/Fiverr/)

Highest Rated

[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)

[4.7 (7,021)](https://www.capterra.com/p/151722/TSheets/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151722/TSheets/)

[Clientary](https://www.capterra.com/p/268615/Clientary/)

[4.7 (100)](https://www.capterra.com/p/268615/Clientary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268615/Clientary/)

[View all alternatives](https://www.capterra.com/p/128637/Q360-PSA-Solution/alternatives/)

## FAQs about Q360

Overview

### Which roles and teams benefit most from Q360?

Q360 is most used by business leaders, operations managers, and service teams that need tighter control over workflows, fulfillment, and customer coordination. Administrators and process specialists rely on it to standardize internal operations, while technical and warehouse staff use it to track service activity, inventory, and day-to-day execution.

Answer based on 15 reviews

Overview

### What company size and specific industries is Q360 built for?

Q360 is designed for technology integration companies in growth mode, especially those that need better timing and accuracy from multiple systems to manage expansion. It is aimed at growing firms in the technology integration sector rather than a specific industry size category such as small business or enterprise.

Features and Usability

### What are the key features of Q360?

Q360 offers project management tools like task management, task scheduling, project tracking, and project templates, plus time tracking, time and expense tracking, and resource allocation and planning. It also includes project accounting, job costing, billing and invoicing, accounts payable, accounts receivable, and real-time reporting.

Getting Started and Support

### What training and onboarding options does Q360 offer?

Q360 provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does Q360 offer?

Q360 provides email/help desk, a knowledge base, phone support, and chat. Support users can reach help through these channels, with the knowledge base offering self-service guidance and phone or chat available for direct assistance. No reviewer feedback on support experience is available in the catalog data.

## Features

AI summary

Based on 683 Professional Services Automation reviews

Capterra data shows that buyers of Professional Services Automation rank the following features as their top priorities:

-   **Project Tracking** (**61%** of reviewers rated this feature as critical)
-   **Project Time Tracking** (**57%**)
-   **Billing & Invoicing** (**58%**)

Q360 supports all three of the features reviewers value most: **Project Tracking**, **Project Time Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses monitor project progress, record billable hours accurately, and manage client billing more efficiently, allowing teams to keep work on schedule and revenue on track.

Project Time Tracking

4.3 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Measure time to completion or hours worked for projects

Billing & Invoicing

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Activity Dashboard

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audit Trail

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

Client Portal

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

CRM

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Q360 48 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounts Payable: Track money owed to a company's creditors/suppliers
- Accounts Receivable: Track outstanding invoices and the money owed from clients
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- API: Application programming interface that allows for integration with other systems/databases
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Bills of Material: Material list of manufacturing parts and associated costs
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Cost Estimating: Forecast the cost and resources required to complete a project
- Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Forecasting: Form predictions based on past and present data/trends
- General Ledger: Centralized accounting record which tracks all financial transactions
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Percent-Complete Tracking: Level of completion within a task
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Project Accounting: Manage and track financials on a project-to-project basis
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Proposal Generation: Create proposals based on costs of labor and materials
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Reporting: Active reporting of data and metrics
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.1 (8)

4.1

Based on 8 reviews

## Pricing

Value for money

4.0 (8)

Basic

$155.00

Per Feature,Per Month

Value for money

4.0 (8)

4.0

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (15)

4.1

Based on 15 reviews

## User reviews

Overall rating

4.3

Based on 15 reviews

Filter by rating

5(7)

4(7)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

TT

Tommy T.

AV Technician

Construction

### "Amazing organized software between warehouse to project management."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2024

Efficient and has all the information needed to run projects. Could be updated with more modern UI.

Pros

Schedule works efficiently and integrates well wither other software. Able to see details and product list helps to organize

Cons

Sometimes the integration has a bug and doesn't connect well UI could be updated a bit. Too many info text can overwhelm new users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Brenda D.

Service Program Manager

Design

### "Q360 for Ticket Tracking and Client Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 19, 2024

Q360 has lots of customizable features allowing you to design a workflow that is unique to your clients. The ability to customize reports provides insight to key trends allowing for process improvement internally & externally.

Pros

Moving to the web platform saw a huge improvement in productivity. The help tool is useful and the ability to customize workflows assists greatly.

Cons

Working from the desktop version was extremely slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OK

Omar K.

Fulfillment Specialist

Broadcast Media

### "Excellent Management software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

Q360 is a great software, our organization uses it on a daily for a variety of tasks and each employee is tied into the software with their own account and accessibility privileges.

Pros

Q360 is a great software for workflow and automation. It creates efficiency and helps track and log details of each event that takes place. Great for asset management!!

Cons

Sometimes it takes a little time to load in the first login but this all depends of how big your database is but other than that no complaints.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nicholas B.

Warehouse Controller

Telecommunications

### "Great all in one resource"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 17, 2024

Pros

I like that it is an all in one place for different departments to work together. Great for tracking inventory.

Cons

Sometimes it can be slow to load projects, reports, or anything other window you're opening

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kyle S.

AV Technician

Information Technology and Services

### "Q360 Review for Project Management and Warehouse"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 14, 2024

It’s a highly effective tool manage almost anything and would recommend it to anyone who manages a business with lots of projects and or warehouse management.

Pros

The vast amount of information available and the ability to manage any project, track any item or call.

Cons

The GUI could use some updating to make it more user friendly. I don’t want to strain my eyes looking for something because a lot of the GUI elements are too small.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BC

Brayan C.

Analista de sistemas.

Information Technology and Services

### "Lleva tu empresa a otro nivel com Q360"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 5, 2023

Pros

Su interfaz es cómoda al usuario al ser intuitiva, de igual manera su forma de implementacion esta a otro nivel por la facilidad.

Cons

En el tiempo que llevo usándolo no he tenido ningún inconveniente con este aplicativo, ya que sus herramientas son fáciles de usar.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BR

Becca R.

Vice President, HR & Corporate Services

Security and Investigations

### "Great industry software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 9, 2021

We went from multiple systems for timebilling, inventory, sales, accounting, service support and project management to a single system. A lot of effort has gone into the transition but the partnership with Q360 to deliver on our expectations has been outstanding.

Pros

The Q360 tool has transformed our business enabling us to meet company goals around consistency and predictability. It allows us to centralize information and gives us real time information to run the business profitably.

Cons

There is a mobile version, a web version and a desktop version. Each offers less or more functionality so depending on the department, users are in a different version. Maintain process documentation across multiple platforms is a challenge and we look forward to a web version that will meet the needs of our entire organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Service Coordinator

Information Technology and Services

### "Terrible Product for Users"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 27, 2018

It seems like a really useful program, but for 20-25 years ago. It needs a major interface change and needs to be re-written for what the end users in each department need.

Pros

It has some features that could be useful

Cons

It does not function smoothly as a sole CRM for my company. The glitches and bugs keep me from working a full day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2019

I appreciate you taking the time to provide feedback. Q360 is a widely used ERP solution used by hundreds of companies and has major updates twice per year. We're sorry you are experiencing problems and we would be happy to work with you to give you a completely different experience.Please contact me so I can find out what has gone wrong so we can resolve this as soon as possible. Thank you

DR

Debbie R.

Internal Automation Manager

### "Excellent Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

November 18, 2014

We purchased Q360 in 10/2013 and it is an excellent fit for our IT company. We have been using for a little over a year and the ability to customize is what we like best. We use all aspects of the system for our admin staff, as well as the field service for our technicians, customer portal for our customers. We previously had multiple software packages to do our business and we now only have 1. Q360 links in to ADP and Speedtax and makes those two areas seamless integration. We found Solutions 360 on Capterra and was very please with the options that were available while we were searching for the right fit for our company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 19, 2014

Thank you Debbie, its been an absolute pleasure working with such a progressive company as The AME Group. We value the great partnership we have with you and look forward to many more years working to help AME achieve their strategic goals.

JR

Jay R.

Principal

### "Q360 Integration Tool for AV"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 20, 2013

We have been using Q360 for 16 months. We went from using 4 different software packages to run our business down to a single package, Q360. Our biggest challenge was getting out of our own way. Q360 raised our awareness in the areas where we lacked discipline maintenance agreement & service module - customer sign their service resolutions via iphone/ipad. immediately updated & invoiced if T & M...tracks our maintenance agreement customers monthly, quarterly & annually. Account Managers are awareof what I happening within their accounts Pros Great Financial Package...we have more visibility to the numbers throughout the month than ever before. We have closed every month on or before the 10th. CRM tool provides everyone in the company total visibility of everyone touching the clients reminders are easy to use to keep you on track & up to date with clients Job Costing very detailed & intricate method of job costing. must be disciplined in your actions regarding projects you know everyday where you stand with your projects you know who is responsible for the project & who is working on the projects tracking of % complete & margin comparison from when first sold to completion Cons discipline - the lack there of has created challenges that only we can resolve sometimes cumbersome when mistakes are made & need to be corrected scheduling of resources module can be a bit challenging

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128637/Q360-PSA-Solution/reviews/)

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