eFeedback Manager for Public Agencies

5 / 5
1 review

Who Uses This Software?

Comcate is entirely focused on improving the efficiency and effectiveness of public agencies with web based software that is easy to use, easy to implement and affordable.

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • Comcate
  • Founded 2000
  • United States

About eFeedback Manager for Public Agencies

Comcate is the leading provider of web customer relationship management software for Government Public Agencies with over 250 agreements signed nation-wide. Comcate improves efficiency and customer service with affordable and easy-to-use software for citizen request management and communication, code enforcement, building and safety, rental inspections and animal control. Objective reports yield data for measuring ROI, benchmarking and better decision-making.

Spotlight media placeholder

eFeedback Manager for Public Agencies Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

eFeedback Manager for Public Agencies Reviews Recently Reviewed!

Great For Government Entities

Mar 20, 2019

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: I love the ease of this program. It is easy to search up requests from customers and make new requests for them as well. It is also nice because all of the information is in one place including customer name, attachments, request details and internal notes.

Cons: One thing I do not like about the software is how sometimes emails are not sent to your actual email but instead, a comcate email so that you never receive the email unless you directly look at the case.