# eFeedback Manager for Public Agencies Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about eFeedback Manager for Public Agencies Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/128641/eFeedback-Manager-for-Public-Agencies

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# 

 eFeedback Manager for Public Agencies Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

eFeedback Manager for Public Agencies

## What is eFeedback Manager for Public Agencies?

Comcate is the leading provider of web customer relationship management software for Government Public Agencies with over 250 agreements signed nation-wide. Comcate improves efficiency and customer service with affordable and easy-to-use software for citizen request management and communication, code enforcement, building and safety, rental inspections and animal control. Objective reports yield data for measuring ROI, benchmarking and better decision-making.

## What is eFeedback Manager for Public Agencies used for?

[Government](https://www.capterra.com/government-software/)[Work Order](https://www.capterra.com/work-order-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$225

Per User, Per Month

Free trial  
not available

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Do you work for eFeedback Manager for Public Agencies?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.comcate.com&name=eFeedback Manager for Public Agencies)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### eFeedback Manager for Public Agencies

5.0 (1)

VS.

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$225

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.5 (408)

Value For Money

5.0 (1)

Value For Money

4.5 (401)

Customer Service

5.0 (1)

Customer Service

4.7 (404)

## eFeedback Manager for Public Agencies alternatives

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (226)](https://www.capterra.com/p/177014/Skimmer/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Code Enforcement

Ensure all properties are adhering to government and legal codes

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Fixed Asset Management

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Permit Issuance

Issuance of valid permits to initiate projects or tasks

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Routing

Plan daily routes to optimize employee scheduling and provide directions

eFeedback Manager for Public Agencies 8 features

Ensure all properties are adhering to government and legal codes

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Issuance of valid permits to initiate projects or tasks

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Plan daily routes to optimize employee scheduling and provide directions

Online portal through which end users can access the system, manage tasks, or obtain information

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$225.00

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LE

Lori E.

Student

Public Relations and Communications

### "Great For Government Entities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2019

Pros

I love the ease of this program. It is easy to search up requests from customers and make new requests for them as well. It is also nice because all of the information is in one place including customer name, attachments, request details and internal notes.

Cons

One thing I do not like about the software is how sometimes emails are not sent to your actual email but instead, a comcate email so that you never receive the email unless you directly look at the case.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

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