Who Uses This Software?

Businesses in Real Estate and Construction for whom field inspections and reporting is important and would like to streamline and improve speed and accuracy with its mobile field teams and vendors


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $250.00/month
  • Pricing Details
    5 users/mo: $50/user. $25/user/mo after 40 users.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • FotoNotes
  • www.fotonotes.com/
  • Founded 2009
  • United States

About FotoNotes

FotoNotes is a field Inspections software solution for small to medium sized companies in the real estate and construction industries. FotoNotes substantially improves the speed and accuracy of field inspections reports, with mobile device-optimized forms for field data and photo capture that function even when offline. FotoNotes is a cloud-hosted application for anywhere, anytime access.


FotoNotes Features

  • Billing & Invoicing
  • Contact Database
  • Contract Management
  • Dispatching
  • Electronic Signature
  • Inventory Management
  • Mobile Access
  • Payment Collection in the Field
  • Quotes/Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Time Clock
  • Work Order Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management

FotoNotes Reviews Recently Reviewed!


The FotoNotes Team partnered with me to ensure they provided exactly what I required.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's adaptability. After they set up my initial forms, I have the ability to go in and alter the forms are create new ones. They have a "conditional logic" feature that proved an invaluable tool for one of my departments who historically struggled getting the proper information from customers. Mostly, anytime I have an idea or a need, they are always willing to find a solution. It's not just a business relationship, it's a true partnership.

Cons: I use this software to document punch list items on small deliveries (any damage or incorrect order etc...). This only uses a small portion of what FotoNotes is capable of so I may not be the best person for this question. For my large projects where there are multiple punch list items and requires the ability to import CAD drawings, FotoNotes currently does not have that capability. That's not a knock on FotoNotes, it's not what their software was intended for.

FotoNotes helped us revolutionize our field work by adding robust mobile capability.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to create and customize our own forms to meet our various client's requirements in a real-time manner extremely beneficial. We were able to connect FotoNotes as our mobile application to an existing internal application via the API which made integration very simple. Also, all of the meta-data captured with the photos including date/time stamp, username and GPS location has proven very valuable to us in preventing fraud attempts.

Cons: There is not much that I don't like about the software. I wish the web interface for admins/managers was a bit faster. Also some more robust reporting capabilities would be helpful, however we can get at most of the raw data and manipulate it into the reports we need currently.

The FotoNotes mobile inspection platform has helped modernize our Field Operations team nationwide.

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for team members out in the field is unbeatable. Configuring various custom inspections that are tailored for our business is very intuitive and can be done by an operational manager, without needing to know software coding. The ability to quickly create customized inspections and roll out an easy to use mobile inspection platform has allowed our organization to move away from paper forms and disconnected digital pictures.
The FotoNotes sales and support teams have always been very accommodating and easy to work with. Working through unique business problems or getting assistance for users in the field has always been easy.

Cons: The job estimating platform works, but is not as robust as some other software. Customized reporting on inspection results can be done through some basic filtering, but could be enhanced.

FotoNotes has been the perfect tool for our business needs.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use; customizable; we have the ability to configure forms as needed; Integrated with our primary tool. Team is fully dedicated if issues are identified. Working with such a wonderful team is a bonus!

Cons: Price is expensive for the industry we are using it in (REO Asset Management). Also, the fact that vendors have to have a different ID for each client account makes it challenging on our vendors that use fotonotes across multiple clients.

FN has been really helpful making our reporting process easier

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy it is to upload photos into reports and create a pdf, normally would have to take way more time to complete this task.

Cons: It would be nice if it were easier to completely modify templates but that might reduce functionality

Overall: Saves a lot of time and creates a more concise report

I use FN to create templates and PDF reports for home inspectors

Apr 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Ease of use, simple UI. I like the fact that we can use it for scheduling, template creating, PDFs etc all in one.

Cons: I find myself creating workarounds in place of functionality that would be ideal (i.e. more robust conditional fields (if, AND, OR, ELSE statements...etc). It would also be great to be able to change/edit fields in bulk - to avoid making manual updates to many, many fields.

I track and review monthly property inspections all over the country.

Apr 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that I can almost see real time when my inspectors are on site. It is imperative as a long distance dormant property manager to be able to see photos of current property conditions, especially when there is damage.

Cons: It is sometimes frustrating when the photos do not show up automatically and the field users (inspectors) take days to sync their devices enabling the photos to show up in the portal.

Using the FotoNotes App, we reduced our claim processing time by 50%

Apr 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The user interface is responsive and provides an intuitive experience. As an add-on, the integration model and performance are excellent.

Cons: End users have experienced issues with the newer iPhone capabilities. Support was responsive, but the issue was not necessarily resolved.