---
title: "SiteCapture Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SiteCapture Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/128652/FotoNotes/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 SiteCapture Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SiteCapture

## What is SiteCapture?

SiteCapture is a mobile and cloud software designed for the solar, real estate, and construction industries to transform operations through innovative and user-friendly technology. Our end-to-end software gives your team a single platform to manage, share, and complete all of their onsite operations including inspections, estimating, work orders, photo capturing, data management, and reporting. It is our mission is to bring transformative efficiencies to field operations teams everywhere.

## What is SiteCapture used for?

[Solar](https://www.capterra.com/solar-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Inspection](https://www.capterra.com/inspection-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$30

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

-   Solar / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SiteCapture?[Manage this product listing](https://www.g2.com/products/sitecapture/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SiteCapture

4.6 (28)

VS.

[4.5 (110)](https://www.capterra.com/p/135791/Knowify/reviews/)

Starting Price

$30

Per User, Per Month

Starting Price

$99

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (28)

Ease Of Use

4.4 (108)

Value For Money

4.4 (27)

Value For Money

4.4 (98)

Customer Service

4.6 (27)

Customer Service

4.7 (103)

## SiteCapture alternatives

[4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (1,489)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/reviews/)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Commusoft](https://www.capterra.com/p/149651/Commusoft/)

[4.7 (212)](https://www.capterra.com/p/149651/Commusoft/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/149651/Commusoft/)

[View all alternatives](https://www.capterra.com/p/128652/FotoNotes/alternatives/)

## FAQs about SiteCapture

Overview

### Which roles and teams benefit most from SiteCapture?

SiteCapture is most used by construction and field operations teams, including project managers, field supervisors, installation managers, and construction leaders, to document site conditions and track work progress. Operations and asset managers use captured information to coordinate processes, while IT and software teams support application management and reporting for leadership oversight.

Answer based on 28 reviews

Overview

### What company size and industries is SiteCapture built for?

SiteCapture is designed for small businesses in construction, where 58% of reviewers are small businesses and 38% work in construction. It also serves property management, real estate, home services, solar, and field service organizations. Reviewer representation includes midsize businesses at 25%, enterprises at 17%, real estate at 21%, and renewables and environment at 12%.

Answer based on 28 reviews

Features and Usability

### What are the key features of SiteCapture?

SiteCapture offers inspection management, work order management, and scheduling for field operations, along with GPS, image capture, and offline access for onsite data collection. It also includes customizable forms, checklists, document management, reporting and analytics, workflow automation, role-based permissions, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

SiteCapture starts at $30 per user per month for the Basic plan, which includes customizable templates, a mobile app, PDF reports, photo management, project management, and a web portal. A free trial is available. No setup fees or contract requirements are listed.

Answer based on 2 reviews

Integrations

### Which third-party tools and platforms does SiteCapture integrate with?

SiteCapture integrates with 8 third-party tools and platforms, including Aurora Solar, Salesforce Field Service and Operations, Salesforce Platform, Salesforce Sales Cloud, Salesforce Service Cloud, Solar CRM, Tableau, and Zapier. These connections cover solar, CRM, analytics, and automation workflows.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does SiteCapture offer?

SiteCapture provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for reviewing features and steps.

Getting Started and Support

### What customer support options does SiteCapture offer?

SiteCapture provides email/help desk, a knowledge base, and chat support. Users say the support team is accommodating and easy to work with, especially when solving unique business problems or helping field users. The available help channels fit day-to-day questions and setup needs.

Answer based on 1 reviews

## Features

AI summary

Based on 4,034 Field Service Management reviews

Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities:

-   **Job Tracking** (**75%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**76%**)
-   **Mobile Access** (**62%**)

SiteCapture includes **Mobile Access**, giving field teams access to job details and updates while working on site. However, it does not include **Job Tracking** or **Job Scheduling**. Instead, it offers other features that reviewers also rate as important, such as **Customer Database** (**66%**) and **Scheduling** (**61%**), which help businesses keep customer information organized and coordinate service availability more efficiently, allowing teams to stay informed and manage daily work with less back-and-forth.

Mobile Access

4.1 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Role-Based Permissions

4.3 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Set & manage permission levels based on user roles and restrict access to only authorized individuals

API

3.7 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Reporting/Analytics

4.0 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Import/Export

4.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Price and Cost Calculations

3.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Calculate rule-based prices for a product/service

SiteCapture 81 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Bill of Materials: Access to a library of manufacturing parts, models, and specs
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Chat/Messaging: Communicate using direct chat or messages within the system
- Checklists: An itemized to do list that can be edited as tasks are completed
- Code Enforcement: Ensure all properties are adhering to government and legal codes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commercial Properties: Designed to serve commercial properties
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract Lifecycle Management: Organize, track, and automate the entire contract process
- Contract/License Management: Track, store, and access client contracts or licenses
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Signature: Digitally sign online documents
- Failed Inspection Tracking: Track and store information regarding failed inspections
- File Storage: Store and access documents, forms, and photos in one centralized place
- For Residential: Specialized for organizations who focus on residential projects
- For Solar Companies: Serves solar industry
- Forms Management: Store, manage and track all forms in a centralized location
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Image Capture: Process images and automatically scan for data
- Incident Management: Manage and track all disruptions and incidents
- Inspection Checklists: Create checklists and to-do lists that can be marked during inspection
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Job Management: Manage and track all job information and associated tasks
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Price and Cost Calculations: Calculate rule-based prices for a product/service
- Prioritization: Arrange tasks based on the level of priority or urgency
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Proposal Generation: Create proposals based on costs of labor and materials
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Service History: Track work performed and resources used for past customers, sites, or assets
- Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Task Management: Create, manage and track all task activities and progression
- Team Management: Organizing a group of people to accomplish a task
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (28)

4.3

Based on 28 reviews

## Pricing

Value for money

4.4 (27)

Free Trial

[View pricing plan details](https://www.capterra.com/p/128652/FotoNotes/pricing/)

Basic

$30.00

Per User,Per Month

It includes:

-   Mobile App
-   Web Portal
-   Customizable Templates
-   Project Management
-   Photo Management
-   PDF Reports

Value for money

4.4 (27)

4.4

Based on 27 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Salesforce Field Service and Operations](https://www.capterra.com/p/153526/Field-Service-Lightning/)[

Aurora Solar](https://www.capterra.com/p/191094/Aurora-Solar/)[

Solar CRM](https://www.capterra.com/p/10009452/Solar-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (27)

4.6

Based on 27 reviews

## User reviews

Overall rating

4.6

Based on 28 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(17)

4(11)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Environmentalist

Used the software for: Less than 1 year

### "It is what you need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2019

Pros

I use FotoNotes for my daily works, it saves me a lot of time uploading and submitting pics.

Cons

Still, there are bugs and unfortunately, there is no zoom on camera

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director of Disposition construction

Used the software for: 1-3 years

### "Derek SC review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 22, 2024

Very good and the team is easy to work with

Pros

Ease of template build. I like that it can work offline and still capture data

Cons

I would like an easier copy paste feature for moving pre work pictures to post work inspection template. This would make it much easier and automated to build post work inspections

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

manager

Used the software for: Less than 1 year

### "I use FN to create templates and PDF reports for home inspectors"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

April 17, 2018

Pros

Ease of use, simple UI. I like the fact that we can use it for scheduling, template creating, PDFs etc all in one.

Cons

I find myself creating workarounds in place of functionality that would be ideal (i.e. more robust conditional fields (if, AND, OR, ELSE statements...etc). It would also be great to be able to change/edit fields in bulk - to avoid making manual updates to many, many fields.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Operations Manager

Used the software for: 3-5 years

### "Great options for multiple applications"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2024

Pros

We use SiteCapture for several purposes, from site surveys for roofing, solar, batteries, & generators, to funding packages sent to lenders and photos for third party inspections. Our team leads are able to create different templates for our various user and job types in SiteCapture, ensuring the correct photos are taken for each application. We also appreciate the high resolution that's maintained, bulk downloads, and timestamps.

Cons

The creation of templates is a little confusing, and it could be easier to "deactivate", overwrite or delete old templates that aren't relevant any longer. Also, a quick option to send a new invite email or link to an existing user would be helpful. Currently, if a user loses their login details, we have to go in and manually change their password from the office rather than a more secure link/email sent directly to the user.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Principal Strategist

Used the software for: 3-5 years

### "Overall, positive experience"

4.0

November 25, 2024

I have been working with Site Capture for many years now. Many good additions and progress has been made over the years. I think it is a good product and with continual advancement can become a great product.

Pros

The customization of the templates, ability to filter by most important fields, adding photos to specific line items, tags and chat features. Also, the ability to look at work orders by property is helpful

Cons

I think it is still missing some features that would make it a great product. For example, the ability to parse out a projects into smaller work orders and have visibility to the completion at the entire project level. It can also be cumbersome to look through larger work orders, especially with many photos since it runs a little slower in those cases. It is usable on your mobile device (in the field) but definitely not easy/convenient to navigate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Planning Coordinator

Used the software for: 3-5 years

### "Very Efficient Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 3, 2024

I've been utilizing SiteCapture in the last four years with my company and overall the experience has been good. Other than the frustrations of not being able to find entries at times, everything else works smoothly

Pros

I enjoy the ability to build out templates so the information required can be added/removed as needed. Also really like the ability to download the entry into a report with all the photos included.

Cons

Difficulty searching for projects - they do not always come up when searching even just a keyword within the entry - like customer's name (first or last) or the address #

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

IT Director

Used the software for: 3-5 years

### "Comprehensive Solution for Renewable Energy Projects and more."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2024

I use it for renewable energy projects, and it meets all the requirements from the beginning to the end of the project.

Pros

The ability to upload photos in different sizes, with the option to upload them offline and synchronize later.

Cons

At the moment, we are utilizing the necessary resources and have not encountered any issues that would cause us to dislike it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner - CEO

Used the software for: 1-3 years

### "SiteCapture for Solar Installer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2024

Pros

The ability to stay organized with multiple users both W2 and contractors all in one spot with regard to surveys both pre and post project installation across 50+ projects monthly along with surveys for each of those projects prior to isntallation.

Cons

Templates are "go forward" with updates and do not allow updates to active or completed surveys so a hard cut date must be defined and enforced. This is especially challenging when using contractors who may already have had templates set up for work to be completed as they must create new surveys each time there is an update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

COO

Used the software for: 3-5 years

### "Contractor uses sitecapture for every job"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2024

really easy to use and customizable to how we like it

Pros

It has improved dramatically over the years. It's very simple to use, and the worst thing about it was syncing photos on your phone after not using the app for a few days but they resolved that problem and we run our entire business documentation of projects through sitecapture

Cons

worst thing about it was syncing photos on your phone after not using the app for a few days but they resolved that problem

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Installation Manager

Used the software for: 3-5 years

### "Installation Manager Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2024

Its great, just when the internet is spotty it makes things difficult

Pros

Its very user friendly and self explanatory.

Cons

How long it takes to sync photos for the field users

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128652/FotoNotes/reviews/)

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Popular comparisons

[Knowify vs SiteCapture](https://www.capterra.com/compare/128652-135791/FotoNotes-vs-Knowify)