---
title: "TicketingHub Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TicketingHub Software - reviews, pricing plans, popular comparisons to other Event Booking products and more."
source_url: "https://www.capterra.com/p/128655/TicketingHub/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 TicketingHub Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TicketingHub

## What is TicketingHub?

TicketingHub is a boutique online ticketing platform that can service any type of venue from a small comedy show to the London Eye. Broadly speaking this covers 3 major ticketing industries: Entertainment, Transport and Tourism/Travel. Anyone is free to sign up and start selling tickets under their own brand using our API, Embedded Widget, Hosted Checkout or iPhone App. Trusted by City Sightseeing, Ripley's believe it or not, Secret food tour.

## What is TicketingHub used for?

[Event Booking](https://www.capterra.com/event-booking-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

98%

Neutral

3%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TicketingHub?[Manage this product listing](https://www.g2.com/products/ticketinghub/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TicketingHub

4.9 (40)

VS.

[4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (40)

Ease Of Use

4.8 (5,834)

Value For Money

4.9 (32)

Value For Money

4.9 (3,608)

Customer Service

4.9 (37)

Customer Service

4.9 (3,335)

## TicketingHub alternatives

Highest Rated

[4.9 (597)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (194)](https://www.capterra.com/p/9322/Tix/reviews/)

Starting price

$0.25

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (47)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/128655/TicketingHub/alternatives/)

## FAQs about TicketingHub

Overview

### Which roles and teams benefit most from TicketingHub?

TicketingHub is most used by business owners, founders, directors, and executive managers who oversee ticket sales, bookings, and daily venue or tour operations. Sales and marketing teams use it to manage promotions and customer orders, while product, web, and administrative staff handle online booking workflows, reporting, and customer support.

Answer based on 33 reviews

Overview

### What company size and industries is TicketingHub built for?

TicketingHub is built for small businesses in leisure, travel, and tourism, which represent 90% and 24% of reviewers. It targets zoos, museums, tours, activities, and hop-on hop-off operators, while also serving event services and hospitality organizations at 10% each. Its most common use case is event booking.

Answer based on 40 reviews

Features and Usability

### What are the key features of TicketingHub?

TicketingHub offers online booking and online ticketing, plus activities booking, event scheduling, and reservations management. It includes barcode/ticket scanning, POS, payment processing, and electronic payments, along with CRM, customer database, reporting & analytics, access controls/permissions, and third-party integrations for sales and visitor management.

Integrations

### Which third-party tools and platforms does TicketingHub integrate with?

TicketingHub integrates with 10 third-party tools and platforms for analytics, marketing, payments, accounting, and automation, including Google Analytics 360, Google Tag Manager 360, Mailchimp, Stripe, Xero, Zapier, Make, MAKEACHAMP, n8n embed, and n8n.io.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does TicketingHub offer?

TicketingHub offers in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training and live online sessions provide guided setup support, webinars cover scheduled instructional topics, and documentation offers written reference material for self-paced review and ongoing use.

Answer based on 1 reviews

Getting Started and Support

### What customer support options does TicketingHub offer, and how do users rate the experience?

TicketingHub offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat assistance. Users commonly describe the team as helpful, responsive, and willing to guide setup or resolve questions. However, some reviewers report slow responses, particularly when urgent technical support is needed near events.

Answer based on 10 reviews

## Features

AI summary

Based on 1,360 Event Booking reviews

Capterra data shows that buyers of event booking software rank the following features as their top priorities:

-   **Online Registration** (**60%** of reviewers rated this feature as critical)
-   **Event Management** (**50%**)
-   **Event Scheduling** (**50%**)

TicketingHub supports **Online Registration** and **Event Scheduling**, giving teams a way to accept bookings online and organize event timing more efficiently. However, it does not offer **Event Management**. Instead, it provides other features that reviewers also rate highly, including **Attendee Management** (**58%**) and **Event Calendar** (**52%**), helping businesses keep track of participants, maintain visibility across upcoming events, and run bookings with better coordination.

Online Registration

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Real-time registration over the web

Event Scheduling

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Plan an event's time and location

Event Calendar

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

A list of events with their respective dates

Barcode/Ticket Scanning

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Ticket Reservations

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Customer Data Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

TicketingHub 79 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Data Management: Searchable repository of information about clients
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Calendar: A list of events with their respective dates
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- Group Reservations: The ability to reserve times in groups.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices
- Multi-Currency: Manage and handle various international currencies
- Multi-Day Booking: Bookings that last more than one day
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information
- Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site
- Package Creation: Sell multiple products or services together, as a set
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Print-at-Home: The ability to print tickets before arriving
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Season Tickets: Grants the users access to all events for one season
- SMS Messaging: Send messages via SMS
- Social Promotion: Market event via social media tools
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Reservations: Create and manage ticket reservations for various events
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Visitor Registration: Make a list and register visitors
- Wait List Management: Record, update and manage waiting lists
- Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.8 (34)

4.8

Based on 34 reviews

## Pricing

Value for money

4.9 (32)

Free Trial

3% Booking fee

We charge 3% of bookings.

It includes:

-   booking
-   OTA Bookings
-   Customer checkout
-   POS
-   Point of Sale
-   Multilingual checkout.
-   Back-end Booking
-   Connection to major OTAs
-   Customer email and SMS notification.

Value for money

4.9 (32)

4.9

Based on 32 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Make](https://www.capterra.com/p/154278/Integromat/)[

n8n.io](https://www.capterra.com/p/198028/n8n-io/)[

Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/)[

n8n embed](https://www.capterra.com/p/267441/n8n-embed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (37)

4.9

Based on 37 reviews

## User reviews

Overall rating

4.9

Based on 40 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(36)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Disruptive Booking Platform - Now is the time to join"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 13, 2026

It is rare that you get to work with technology partners at the start of their journey. TicketingHub is young but mighty and the \[sensitive content hidden\] is your direct account manager. When he says he will work with you to help you succeed he means it and it is not an empty promise. As well as offering a very cost effective solution the software is fit for purpose and developing rapidly. Now is the time to join while the company is so responsive and offering such a competitive price.

Pros

Value for Money - We switched and saved 50% on our transaction costs. Customer Support - The software was updated after our initial staff feedback within a week. For a small company we have never had that level of customer service. Booking and Payment - The ability to make payment requests tied to each booking saves time and energy reconciling payments. Event Ticketing - We run activities 7 days a week and have had no issues managing tickets, rebookings and QR code check-ins.

Cons

Software Age - The platform is still a bit young and needs time to work out the UI and some system issues. That said it is workable and the \[sensitive content hidden\] is implementing changes according to live feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Director

Used the software for: Less than 1 year

### "The best ticketing system out there!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 25, 2018

Pros

Really fantastic platform for any kind of event and ticket combination. I've thrown almost every scenario at the system and the team - they both passed with flying colours!

Cons

Nothing I can think of - the team were really supportive when we had minor issues with tracking and Google Tags (even helping us build an add on so the script could work smoothly within an iframe).

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

People Business Partner

Used the software for: Less than 1 year

### "Client Service at your door! Great system"

4.0

December 7, 2018

Pros

This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

Cons

I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Excellent customer service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2025

Really good. It’s refreshing to have a service that actually has good customer service.

Pros

This is the service that gives me everything I need. The customer service is also excellent. Live chat is incredibly useful and has helped me to ensure the set up is just what I want for our business. \[sensitive content hidden\] has helped us a lot - I really appreciate it!

Cons

It was a bit faffy initially but like anything, when you know how it works it’s great. Their customer service has always been quick to answer any questions I couldn’t figure out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Design & Marketing

Used the software for: Less than 1 year

### "Simplify and streamline ticketing from front and back"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2019

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.

Pros

The customisation is unparalleled and very easy to learn.

Cons

The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director

Used the software for: Less than 1 year

### "Best ticketing system that exists on planet earth."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2022

Pros

Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.

Cons

There was nothing I didn't like about this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "Great, flexible with great support from the team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 9, 2019

I run a free walking tours, and they help me getting booking online, through our website.

Pros

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

Cons

Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world. But once you get use to it...it's ok. and I know they are working all the time to make it even more simple.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Customer service

Used the software for: Less than 1 year

### "Will use again "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2025

I enjoyed it , I definitely would recommend and use again . May be great for starter businesses as well.

Pros

Simple to use , free demos and access to a lot of selling and traffic information which helps me with developing marketing plans and target my customer profile.

Cons

I don't have anything negative to say as the customer service was awesome and it was fairly easy to maneuver.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Founder

Used the software for: 1-3 years

### "Very good Just try yourself and see"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 11, 2025

Very good and smooth to talk too. Highly recommended

Pros

\[sensitive content hidden\] always on it quick and smooth no joke try yourself!!!

Cons

LOL probably the look of it need bit of update cant lie and maybe fee

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Web Designer / Software Dev

Used the software for: Less than 1 year

### "The Most Underrated Booking System 4 Day Tour Operators"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2022

Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast. The system is growing also in the right places with a growing api base for connecting to major OTA's. I also know a POS ticketing system is in development, we also can now track affiliate sales with ease and commissions with this system.

Pros

Great booking widget, fast checkout - it also does not kill your page load speed in comparison to other booking widgets while loading . Flexible pricing, depending on your booking volumes they seem flexible. No more overbooking we can keep a track of all sales from many channels with ease and affiliate sales.

Cons

No negatives to report as of yet, this is rare for me as I am a real stickler.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128655/TicketingHub/reviews/)

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Popular comparisons

[Eventbrite vs TicketingHub](https://www.capterra.com/compare/114949-128655/Eventbrite-vs-TicketingHub)