# TicketingHub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TicketingHub Software - reviews, pricing plans, popular comparisons to other Event Booking products and more.

Source: https://www.capterra.com/p/128655/TicketingHub/pricing

---

# 

 TicketingHub Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TicketingHub

## What is TicketingHub?

TicketingHub is a boutique online ticketing platform that can service any type of venue from a small comedy show to the London Eye. Broadly speaking this covers 3 major ticketing industries: Entertainment, Transport and Tourism/Travel. Anyone is free to sign up and start selling tickets under their own brand using our API, Embedded Widget, Hosted Checkout or iPhone App. Trusted by City Sightseeing, Ripley's believe it or not, Secret food tour.

## What is TicketingHub used for?

[Event Booking](https://www.capterra.com/event-booking-software/)[Ticketing](https://www.capterra.com/ticketing-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

98%

Neutral

3%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TicketingHub

4.9 (40)

VS.

[4.9 (302)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (40)

Ease Of Use

4.8 (5,739)

Value For Money

4.9 (32)

Value For Money

4.9 (3,523)

Customer Service

4.9 (37)

Customer Service

4.9 (3,254)

## TicketingHub alternatives

[4.9 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

[4.8 (191)](https://www.capterra.com/p/9322/Tix/reviews/)

Starting price

$0.25

Per User, Per Month

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (551)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/128655/TicketingHub/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Event Calendar

4.9 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

A list of events with their respective dates

Barcode/Ticket Scanning

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Ticket Reservations

5.0 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create and manage ticket reservations for various events

Customer Data Management

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Searchable repository of information about clients

Reporting/Analytics

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Website Management

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

TicketingHub 79 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Plan an event's time and location

Manage tickets for specific events

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Obtain tickets via Kiosk upon arrival at event

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Manage and handle various international currencies

Bookings that last more than one day

Manage and support multiple languages

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Tool used to determine accurate pricing and product eligibility for borrowers

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Grants the users access to all events for one season

Send messages via SMS

Market event via social media tools

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Make a list and register visitors

Record, update and manage waiting lists

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.8 (34)

4.8

Based on 34 reviews

## Pricing

Value for money

4.9 (32)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (32)

4.9

Based on 32 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Make](https://www.capterra.com/p/154278/Integromat/)[

n8n.io](https://www.capterra.com/p/198028/n8n-io/)[

Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (37)

4.9

Based on 37 reviews

## User reviews

Overall rating

4.9

Based on 40 reviews

Filter by rating

5(36)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AP

Alan P.

Director

Hospitality

### "Disruptive Booking Platform - Now is the time to join"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 11, 2026

It is rare that you get to work with technology partners at the start of their journey. TicketingHub is young but mighty and the \[sensitive content hidden\] is your direct account manager. When he says he will work with you to help you succeed he means it and it is not an empty promise. As well as offering a very cost effective solution the software is fit for purpose and developing rapidly. Now is the time to join while the company is so responsive and offering such a competitive price.

Pros

Value for Money - We switched and saved 50% on our transaction costs. Customer Support - The software was updated after our initial staff feedback within a week. For a small company we have never had that level of customer service. Booking and Payment - The ability to make payment requests tied to each booking saves time and energy reconciling payments. Event Ticketing - We run activities 7 days a week and have had no issues managing tickets, rebookings and QR code check-ins.

Cons

Software Age - The platform is still a bit young and needs time to work out the UI and some system issues. That said it is workable and the \[sensitive content hidden\] is implementing changes according to live feedback.

Switched from

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Price and lack of support from FareHarbour. TicketingHub is under half the cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Shontel S.

Customer service

Retail

### "Will use again "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2025

I enjoyed it , I definitely would recommend and use again . May be great for starter businesses as well.

Pros

Simple to use , free demos and access to a lot of selling and traffic information which helps me with developing marketing plans and target my customer profile.

Cons

I don't have anything negative to say as the customer service was awesome and it was fairly easy to maneuver.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EP

Elm Park R.

Founder

Sports

### "Very good Just try yourself and see"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 10, 2025

Very good and smooth to talk too. Highly recommended

Pros

\[sensitive content hidden\] always on it quick and smooth no joke try yourself!!!

Cons

LOL probably the look of it need bit of update cant lie and maybe fee

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HJ

Hannah J.

Director

Recreational Facilities and Services

### "Excellent customer service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2025

Really good. It’s refreshing to have a service that actually has good customer service.

Pros

This is the service that gives me everything I need. The customer service is also excellent. Live chat is incredibly useful and has helped me to ensure the set up is just what I want for our business. \[sensitive content hidden\] has helped us a lot - I really appreciate it!

Cons

It was a bit faffy initially but like anything, when you know how it works it’s great. Their customer service has always been quick to answer any questions I couldn’t figure out.

Alternatives considered

[Beyonk](https://www.capterra.com/p/236278/Beyonk/)

[Calendly](https://www.capterra.com/p/148036/Calendly/)

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

[Bookit](https://www.capterra.com/p/22687/Bookit/)

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reasons for choosing TicketingHub

It gave us the functionality we needed for our business without high fees or long contracts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pierluigi B.

autista

Environmental Services

### "semplificare la vendita degli eventi"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

October 9, 2024

TicketingHub e' una delle migliori soluzioni per la vendita diretta di biglietti o per la prenotazione a eventi. Questo software ti permette facilmente di vendere biglietti attraverso vari canali ma gestendo il tutto da un singolo software con facilita e aumentando esponenzialmente le vendite dei propri servizi.

Pros

Apprezzabile la capacita di vendita di biglietti in attraverso diversi canali. E' possibile vendere biglietti direttamente dai propri social network dal proprio sito internet con facilita'.

Cons

Forse l'unica vera pacca e' la lentezza nel servizio clienti ma la cosa e' comunque risolvibile. Vero che se si ha una emergenza non si puo certo aspettare troppo.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Sales Manager

Business Supplies and Equipment

### "Per semplificare la gestione degli eventi e la vendita dei biglietti"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 17, 2024

Ticketing Hub è una buona soluzione per la gestione di eventi che prevedono prenotazione e vendita di biglietti online. La sua integrazione omnicanale è particolarmente vantaggiosa, permettendo di raggiungere un pubblico ampio attraverso vari canali di vendita e un'unica piattaforma.

Pros

Ho apprezzato molto la capacità di integrare la vendita dei biglietti attraverso diversi canali. Infatti è possibile vendere biglietti direttamente tramite il proprio sito e social network. Questa funzionalità omnicanale assicura che i biglietti siano facilmente acquistabili, aumentando la visibilità e la possibile di vendita sui canali già "caldi".

Cons

Ho avuto qualche difficoltà con l'assistenza clienti, che ho trovato lenta e non all'altezza delle richieste. In caso di problemi tecnici o necessità di supporto urgente, non vorrei dover attendere tempi di risposta lunghi, il che può essere frustrante soprattutto in prossimità di eventi importanti.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

Manuel S.

Administrativo

Leisure, Travel & Tourism

### "Correcta gestión de viajes y eventos"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 10, 2023

Pros

La facilidad para adquirir boletos y reserva de tours online

Cons

La web en dispositivos móviles va algo lenta

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Sam R.

Director

Arts and Crafts

### "Excellent Ticketing Platform, Highly Recommended"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 12, 2023

Pros

I've used Ticketinghub since 2014 for events ranging from walking tours to large international conferences. I haven't used even half of the many features it has, and have still found it always does just what I need. On top of that, \[sensitive content hidden\] and the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use. They are also constantly making improvements and truly listen to customer feedback within this process.As a result of my experience with Ticketinghub, I have regularly recommended it to others planning events, and would do the same to you.

Cons

Sometimes there are almost too many features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Robin M.

Owner

Events Services

### "Couldn't be happier with customer service, speed, pricing and functionality. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 18, 2023

Pros

The customer service is excellent; straight forward, personal and friendly.

Cons

A better way of designing the buttons, but there making it it easier to use in short time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AV

Antonie v.

PubCrawler

Animation

### "Easy booking system? Choose TicketingHub"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2023

really nice people that are always happy to help

Pros

easy for the customers to usegood help with integration

Cons

I'm super happy about this product. It is that I have to fill in something over here. Otherwise I would leave it empty.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/128655/TicketingHub/reviews/)

Popular comparisons

[Eventbrite vs TicketingHub](https://www.capterra.com/compare/114949-128655/Eventbrite-vs-TicketingHub) 

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