Bazaarvoice

Bazaarvoice Connections

4.5 / 5 3 reviews


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Bazaarvoice
  • www.bazaarvoice.com

About Bazaarvoice Connections

Connect shoppers on retail sites with brand product experts to deliver the information they need to buy with confidence.


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Bazaarvoice Connections Features


Bazaarvoice Connections Reviews Recently Reviewed!


Great for capturing reviews from our customers

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The dashboard makes it super easy to moderate reviews as they come in. We are also able to tweak the appearance of BV on our site in just a few minutes.

Cons: Sometimes customer service can bounce you from person to person before you get in touch with someone who can help you.

Overall: Reviews on our site, insight into products, increase in SEO

Great interface between us and our customers

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Vey easy to use. Great help available if needed. Easy to track reviews and customer inquiries in one place!

Cons: Some notifications get delayed...have to log into the program to get any real time notifications. Other than that, great!

Overall: Great program overall

Connect with your customers

Nov 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Bazaarvoice has allowed us to maintain a strong brand name by allowing us to syndicate reviews across multiple platforms so customers can see other customers experiences with our products even if it was not bought from that exact retailer.