# Page 2 | Bazaarvoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Bazaarvoice the right Review Management solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128657/Bazaarvoice-Connections/reviews

---

Bazaarvoice

4.3 (32)

[View alternatives](https://www.capterra.com/p/128657/Bazaarvoice-Connections/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Bazaarvoice

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PC

Peter C.  
CEO  
Consumer Goods  
Used the software for: Less than 6 months

### "EPIC Failure - terrible service - Find an alternative - I wish we did!!"

December 12, 2020

1.0

Horrible. Beyond disappointed and would describe our experience as a awful experiment that cost time and money and was a TOTAL WASTE!

Pros

NONE - I honestly, cannot say a single good thing about it. Our experience was so negative that I can not find one positive thing to say and I'm the worlds most optimistic person ever! And I don't have a single good thing I can say about them. NONE!!

Cons

Service, service, service. Terrible service. Worst I've experienced. You're better off just burning your money. At least it will keep you warm for a few minutes!

Reason for choosing Bazaarvoice

Recommendation from Target. I am speaking with both Target store buyers as this was awful and I strongly suggest that the company find an alternative to Bazaarvoice. Horrible, Horrible, Horrible!!!!!!!!!

Review Source

VR

Verified Reviewer  
Freelance  
Internet  
Used the software for: Less than 6 months

### "Lo ideal para saber lo que tus clientes piensan "

November 9, 2022

4.0

Pros

Me permite estar conectado con lo que opinan mis clientes y, en base a eso, tener un criterio general sobre que mejorar en mi negocio.

Cons

Suele haber ciertos retrasos en lo que respecta al sistema, no sucede tan a menudo pero, cuando sucede, suele ser un poco molesto.

Review Source

AB

Amy B.  
family business  
  
Used the software for: Less than 6 months

### "Great tool to connect businesses with their customers!"

June 19, 2018

4.0

Pros

Bazaarvoice has been a nice tool for us to engage with customers in a new way. It is a great portal to collectively group all customer feedback and questions regarding your business/products. Bazaarvoice also lets the user generate useful reports to summarize data and analyze trends.

Cons

Sometimes we feel there is a bit of a delay from when I customer posts a question or a review, until the time we actually receive the notification of the activity.

Review Source

VL

Victor L.  
CRM / Markeing automation Specialist  
Sporting Goods  
Used the software for: Less than 6 months

### "Pricy software for old inerface"

April 4, 2022

3.0

Overall it does what it says on the tin. Straight forward and nothing less.

Pros

I like the fact that it is easy to use and there is no fluff - you get right into the core of the platform straight away.

Cons

The UI (which is under development) is really poor and looks like something from the 90's. Real flash back to windows 95.

Review Source

Sergey P.  
CPO  
Internet  
Used the software for: I used a free trial

### "Easy to use"

June 1, 2020

5.0

Pros

Very easy to use -- it gives a very easy to read interface

Cons

Expensive and system loads slowly once month

Review Source

JA

Joel A.  
E-Commerce Manager  
Retail  
Used the software for: 6-12 months

### "Product Review Management with Bazaarvoice"

December 19, 2022

5.0

Pros

The dashboard and recommandations to achieve even more reviews on the products.

Cons

That it is not possible to import own reviews from an other source.

Review Source

TL

Tim L.  
  
  
Used the software for:

### "Connect with your customers"

November 3, 2016

5.0

Bazaarvoice has allowed us to maintain a strong brand name by allowing us to syndicate reviews across multiple platforms so customers can see other customers experiences with our products even if it was not bought from that exact retailer.

Review Source

Similar Products

Featured