--- title: "HRLocker Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HRLocker the right Human Resources solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/128699/HR-Locker/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- HRLocker 4.5 (33) [View alternatives](https://www.capterra.com/p/128699/HR-Locker/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of HRLocker Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews MF Maaike F HR ManagerRetail, 11 - 50 employeesUsed the software for: I used a free trial. “While we eventually had to go for a solution that offered more comprehensive scheduling, we got a chance to trial HR Locker and were very impressed with its HR Management features and ease of use.“ June 2, 2026 KF Kari F HR ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Time off section easier, currently feels a little crowded and not user friendly.“ December 14, 2021 JC Jennifer C Office ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “Our employees have commented that it was way more user friendly than our previous HR software.“ September 19, 2025 EO Emily O Practice ManagerLegal Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Visual and very user friendly, which is important in a work setting with varying technical aptitudes.“ December 16, 2021 AS Aditi S ConsultantInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months. “so it will be easy to use and also reduce human effort, time, money and also reduce the chances of error.“ June 22, 2021 ## Showing most helpful reviews Showing 1-25 of 33 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer HR Manager Used the software for: I used a free trial ### "Excellent Sales Reps" June 6, 2026 4.0 Pros While we eventually had to go for a solution that offered more comprehensive scheduling, we got a chance to trial HR Locker and were very impressed with its HR Management features and ease of use. We were particularly impressed with the Sales Reps, \[sensitive content hidden\], who were upfront and transparent about the limited scheduling functionalities. \[sensitive content hidden\]patiently guided us through the tool and answered all our questions to help us determine if it suited our needs, and offered helpful advice and suggestions. He was very pleasant to deal with. Cons We wish it had a more comprehensive scheduling tool built in, though the product is exactly as advertised. Review Source R Reviewer Operations Director Used the software for: 3-5 years ### "using hirelocker" May 7, 2020 4.0 very positive, overall very good and interaction with Hirelocker staff is superb - so much better than other CRM companies Pros Vert easy to use, easy to navigate and easy to upload documents Cons not so much as what I don't like but I would like to be able to navigate to a specific page a lot easier ( page number instead of having to go to the last page and then navigate 2 pages at a time. Also, the search function needs to be made easier and a few little niggles ironed out but in general very happy with the system Review Source R Reviewer HR Administrator Used the software for: 3-5 years ### "HRLocker Review" January 23, 2022 5.0 Pros Help feature, support chat is very quick Cons Not cons as such but we don't use some features Review Source R Reviewer HR Manager Used the software for: 1-3 years ### "HRLocker Review" December 15, 2021 4.0 Good. Customer service has always been very good. Pros The hire feature is good. I also like the org chart feature. Cons Time off customisation could be improved. Overall look of the software. Time off section easier, currently feels a little crowded and not user friendly. Review Source R Reviewer HR Used the software for: 1-3 years ### "HR System for SME" May 8, 2020 4.0 HRLocker has streamlined and automated our HR processes which has freed up so much of our managers and HR teams time allowing them to focus on other value add projects. The system is improving all the time with new features and functionality which is exactly what a growing company needs. Pros HRLocker allowed our company to automate our HR processes across the board from recruitment, CPD, leave management, Performance Reviews to onboarding. Our employees and managers have experienced the benefits of a one stop shop. Cons It is changing quite a bit as the team make improvements and so at times I feel we have just been getting used to a new feature or screen and then it changes again. Review Source R Reviewer HR and Training Coordinator Used the software for: 3-5 years ### "Great Value for Money" May 7, 2020 5.0 HR Locker has helped us to streamline processes and improve communication. Much more efficient than previous methods used to log annual/sick leave etc. It also helps us stay compliant with GDPR and other legal guidelines around storing employee/candidate information. Our employee review process has improved immensely and we are already noticing the benefits of that throughout the business. Pros We were looking for a software system that would be easy to implement but also streamlined our HR business function. HR Locker was very easy to grasp and the support provided at the implementation stage was second to none. The HR Locker team are always contactable and happy to help! The system has helped us streamline our HR processes and improve communication across the business. Cons Email formatting on HireLocker is temperamental at times Review Source R Reviewer HR Generalist Used the software for: Less than 1 year ### "review " February 18, 2022 5.0 over all great to use Pros Its user friendly and not very complicated to use. Which makes it easy to roll out to Business. Being able to produce reports to the business has been useful and for the HR team its great we can now start looking at data and using it to solve HR problems. It allows us to be more efficient. Cons Some features which would be good to have are 1. It would be good to be able to set up automatic emails at certain points such as a new starter email to send to managers 2. it would be good to be able to attach some documents to the automataic emails that go out 3. Another gender neutral field is needed Review Source R Reviewer HR Business Parner Used the software for: Less than 1 year ### "Feedback" February 18, 2022 4.0 Our experience has been painless thanks to the amazing support of HRLocker, especially Koushik Ghorpade, who's patience knows no bounds! Pros Ease of use, at the click of a button we can pull reports, find information needed etc. The follow up support, so far, has been exemplary. Cons Some features are time consuming, and could be improved. e.g. dropdown menus - when you have to untick the options you don't want, much handier to just tick the option you need. Drag and drop would also save time Review Source R Reviewer CEO Used the software for: 3-5 years ### "Mixed View" January 19, 2022 4.0 Service excellent. Product needs to become more intuitive. Pros Leave management is very good and clear. Cons Staff directory, too many obstacles to manage leavers, should be significantly more intuitive and guided. This is becoming an issue that may cause a switch in provider. Review Source Janet B. Chief Operations Officer Used the software for: 3-5 years ### "Reliable HR software" January 7, 2022 5.0 Pros It's very easy to publish new documents to employees Cons Nothing major, just improve the user interface especially around leave requests Review Source R Reviewer HR Used the software for: 3-5 years ### "wonderful experience with HrLocker" May 27, 2020 4.0 Pros getting reports in just few taps is my favorite thing. Cons we cant see previous year public holiday list while adding list for new year, which cause a problem a couple of time. Review Source R Reviewer CFO Used the software for: 3-5 years ### "Great product : simple & efficient" May 13, 2020 4.0 Very easy to implement and to manage on a daily basis Pros Very straigth forward, easily customizable, even if not using all features Cons layout of the screens and simplicity of use can be further improved Review Source JC Jennifer C. Office Manager Used the software for: 1-3 years ### "Highly Recommend" September 24, 2025 5.0 From start to finish, we've had an excellent experience with HR Locker! Set up was easy and the support team were fantastic! Our employees have commented that it was way more user friendly than our previous HR software. Pros Excellent value for money, super user friendly, particularly for end user! Customer support is fantastic! No question they won't answer and always go above and beyond on helping! Annual Leave tracking, Reporting & CPD tracking is brilliant! App is brilliant and easy too! Cons Nothing, they only thing they don't have that we would be interested in is a payroll feature but it's an excellent HR software. Review Source R Reviewer HR Manager Used the software for: 3-5 years ### "HR Locker" May 8, 2020 2.0 Overall, it is a good software. It also depends on the package that Griffith College or any organisation buys. I have only worked with SAP, Ultipro, Peoplsoft prior to this. These are much more expensive and the expectation of output would be different. \[SENSITIVE CONTENT HIDDEN\] has been extremely helpful throughout and is an excellent representative for HRLocker. Pros HR Locker is very user friendly as an employee. Cons \- Some of the reports were blank when generated e.g. time-on reports - The programming behind the fields is not always accruate e.g. user cancels a week's holidays, the time-off field is updated (i.e. it is cancelled and the balance is updated accordingly), however, in the time-on field, those days that were booked as holidays continue to show as the generic day time 9am - 5.30pm when the typical visible field would appear empty with no times showing. This implies that the fields in the background are not correlated in the programming. Additionally, this example does not happen each time which adds to the programmind not correlating consistently. - Despite the above, the software is very economical and therefore the expectations of accuracy and output should reflect the cost. Overall, it is a good software. Review Source Lorraine M. Chief People & Culture Officer Used the software for: 3-5 years ### "Excellent HR Tool" May 8, 2020 5.0 All in all, HR Locker is an excellent tool. It is used daily in our company by each employee. It is a safe place for us to store our Policies and Procedures so that they can be signed and reviewed over and over again when required. HR Locker has some great features but one that I have to call out is their Customer Support, there is always someone available to help when it's needed and they have all gone above and beyond to help us at Spearline. I would definitely recommend this product. Pros This tool is very easy to use. The majority of it is self-explanatory which is great as we have new users added each month. I love that Hirelocker is linked to HR Locker and any candidates that are hired are automatically placed in the Onboarding Office. I also like the reports section - again everything is in one place and easily accessible. Cons I would love to see the "Time Off" section being updated to include Gmail so that when someone books annual leave in HRLocker that it updates their calendar also. I belive this is readily available for Outlook email but not Gmail as of yet. I would also like to see two additional sections in the HR Locker RTR section. Currently, it has "Goals" but I would also like to see a section for "Competencies" and "Learning & Development Needs" - this would give a clearer picture for both the employee and the manager. Review Source HD Hilary D. HR Manager Used the software for: 3-5 years ### "Easy to Use and Great Support " May 11, 2020 4.0 This is the 3rd organisation where I've used this software (I introduced it in all 3). It's an easy way to manage employee leave and other 'HR' details. It's easy to implement and easy to use. The team is great, they offer quick support and they are very friendly, responsive and helpful. The price is reasonable and fair for the product. Pros It's an easy way for employees and managers to request/approve/monitor leave. It avoids confusing spreadsheets. This is especially good for staff who's hours do not vary (ex. Salaried Staff working set hours). HR Docs makes it easy to ensure staff compliance with Essential Documents that require staff signatures. All 'HR' file information is now paperless and compliant with GDPR. Cost effective (easy to show cost/benefit given the efficiency is creates) HR Locker has reacted very quickly to the global pandemic and made very quick changes to the product that have been useful in the situation. Cons We don't use a clock/in clock out system so the leave management isn't perfect (I have to use some workarounds). It's difficult to edit annual leave/sick leave once entered (it has to be deleted and re-entered). There are not many custom options to include/change as needed. What you see is what you get. Up until very recently, there hasn't been a lot of noticeable change to the system (PRO - over the past 4-6 months there have been several really impactful updates/changes). Review Source R Reviewer HR & PAYROLL MANAGER Used the software for: Less than 1 year ### "HRLOCKER PUCHASE - JULY 2019" May 8, 2020 4.0 Overall, good experience from choosing the software, discussing our needs with the project manager assigned to us, implementation and training. I feel that the training could be delivered in a more structured manner for a new user - when the system was ready to use we were asked in training "well, what do you want to know?". A new system should be explained methodically and clearly to new users, particularly the administrators. Pros The software is easy to use and users require very little training to get up and running. The system's reporting feature has been further developed to allow for additional reports which are useful for management review. Finally, the software is produced, developed and supported from Co Clare and we were conscious about supporting Irish business. Cons The annual leave setting for part time workers is tricky to manipulate through HRLocker are applying a fix for this. The Real Time Review feature caused us some issues early on to the point where we chose not to introduce it to the business until further development work had been applied. That said, we are testing it again right now and it does appear more user friendly {with some anomalies still be be explained}. Review Source R Reviewer Managing Director Used the software for: 1-3 years ### "Efficient professional service for monitoring in line with compliance" May 13, 2020 5.0 As a modern day company, we want to ensure we are fully compliant to all regulations. HR locker was recommended to us and the system has transformed how we manage our small team of staff. Time off and time is easily recorded now and the ability to produce reports if needed is superb. From the start, the assistance from HR locker support staff (Crystel) was fantastic. From initial testing of the software right down to full installation the team at HR locker could not have been more helpful and ensured we were happy. It has transformed our time and attendance recording to being more professional and that of a modern employer. Thank you HR locker. Pros Easy of use to log working hours. Easy of use for staff to book holidays. Transparency for all staff where needed so holidays dont clash. Ability for management to produce reports accurately and easily. Support staff behind HR locker ensuring all my queries or problems are answer really quickly. (Top marks) Uploading of certificates under each staff profile. Everything is kept in one place. Cons No App version. For our territory staff, and app would be far easier and quicker for them instead of having to log into a web based version. The format of the dates when booking holiday can be confusing especially for older staff. It would be good if you could log your hours worked in advance, for example 6 months ahead (particularly for regular office staff). And only change then if needed. Review Source R Reviewer Human Resources Used the software for: 3-5 years ### "Overall opinion of HR Locker " May 7, 2020 4.0 Overall it suits our business very well and caters for all our needs. We're happy with how it works. Pros Product is very straight forward and easy to use, in particular for employees (i.e logging annual leave, sick leave). I enjoy the personal touch HR Locker has to offer and have found their customer service to be extremely helpful and has a fast response. Cons The 2 things I like the least are related to Hirelocker and are more visual issues than effecting how the system actually works. Firstly how jobs appear on the our own website. While there is an option to change font and colour etc in Hirelocker, we are not an overall fan of the look and feel it doesn't fit in with the website. Greater ability to edit this layout would be much appreciated however I am not sure if it's possible. The second thing is how emails appear from candidates on Hirelocker. Often they can look a bit skewed which isn't ideal. A clearer layout would be much appreciated. Review Source R Reviewer Head of Lending and Operations Used the software for: Less than 1 year ### "HRLocker " January 13, 2022 5.0 I have to commend \[SENSITIVE CONTENT\] for the high standard of training and support provided throughout induction and pilot stage. A very knowledgeable, approachable and patient young man. Pros Time management and HR section has proven to be very beneficial from a working time regulations perspective and monitoring purpose. Structures record keeping and is a good central point for sharing staff information . Cons I have no areas that I could comment on in relation to the Cons. Review Source Miriam V. Head of Digital Solutions Used the software for: 3-5 years ### "Simple Solution for managing time and Annual Leave" October 10, 2022 4.0 Pros Its handing having one tool for both managing time and requesting annual leave time. It connects together and automatically fills your days off as AL. Being able to keep company policy document on the platform is helpful as well for getting signatures. Cons I dont have any draw backs to this platform, its an easy to use solution. Review Source R Reviewer HR Manager Used the software for: 3-5 years ### "HR locker" May 7, 2020 5.0 Easy to pull reports Pros Easy to use, provides all the functions needed of a HR system, Simple design Cons Cant allocate administrators to see only some information Review Source R Reviewer Principal Used the software for: 1-3 years ### "HR" September 14, 2020 5.0 I would highly recommend HR Locker to any business of any size. Pros The software provides an efficient yet simple platform to easily manage and comply with all of my obligations from a HR perspective. It is easy to upload and circulate office policies as well as monitoring all annual and sick leave taken by staff members. Cons It is hard to find fault with the product. I am yet to encounter any issue of concern. Review Source R Reviewer PA & Office Manager Used the software for: 3-5 years ### "Easy to use" May 8, 2020 5.0 Very good software and amazing support when needed from the team. Pros Ease of reporting, and logging leave requests for staff Cons Not being able to delete TOIL automatically Review Source R Reviewer CEO Used the software for: 3-5 years ### "Very simple and useful SMB HR resource" November 21, 2017 5.0 Great for tracking employee time and attendance, easy interface and great customer support. Also very good on compliance for HR documentation. Pros ease of use interface not trying to do everything - just what is does well Cons No performance/appraisal module - just reminders and document storage Would like better dashboards Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.