HR Bakery

CakeHR


4.5 / 5
276 reviews

Who Uses This Software?

CakeHR is the ideal choice for small-to-medium businesses that don't want to get bogged down in using spreadsheets or paper to manage their employees.


Average Ratings

276 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.20/month/user
  • Pricing Details
    No credit card required. No hidden fees. Cancel anytime.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • HR Bakery
  • www.cake.hr
  • Founded 2012
  • United Kingdom

About CakeHR

CakeHR is an award-winning HR management solution that simplifies HR. Built to help small and medium enterprises stay agile, it offers key features like 360 feedback, employee scheduling, goals, expenses, performance appraisal, time tracking and team directory. Rely on CakeHRs user-friendly navigation and customizable dashboard to effortlessly automate tasks, eliminate Excel sheet dependence, boost software adoption and reduce email frequency. Android and iOS apps are available.


CakeHR Features

  • Collaboration
  • Data Import / Export
  • Drag & Drop
  • Interactive Elements
  • Photos / Images
  • Publishing / Sharing
  • Revision History
  • Templates
  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Overtime Calculation
  • Reporting/Analytics
  • Self Service Portal
  • Time Tracking
  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Online Time Clock
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Compensation Plan Modeling
  • Dashboard
  • HR Metrics Library
  • Leave & Absence Reporting
  • Predictive Modeling
  • Recruiting Management
  • Succession Planning
  • Talent Management
  • Trend Analysis
  • Turnover Tracking
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Approval Process Control
  • Calendar Management
  • Employee Scheduling
  • FMLA Tracking
  • Leave & Absence Reporting
  • Leave Policy Management
  • Self Service Portal
  • Document Management
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Job Description Management
  • Orientation Management
  • Self Service Portal
  • Task Management
  • Training Management
  • 360 Degree Feedback
  • Compensation Management
  • Custom Rating Scales
  • Customizable Templates
  • Individual Development Plans
  • On-going Performance Tracking
  • Peer Appraisals
  • Review Cycle Tracking
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Weighted Performance Measures
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Activity Tracking
  • Billing & Invoicing
  • Expense Tracking
  • Project Tracking
  • Reimbursement Management
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation/Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

CakeHR Reviews Recently Reviewed!


Great

Aug 04, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For our company, it greatly simplifies the managing the holiday entitlement of our employees. Our employees appreciate the real-time view of their day-off and holiday balance.

Cons: - Day Offs:

In our company the day offs are flexible. Employees are supposed to take 2 day-offs per week, but sometimes these day-offs are shifted to the next week. (It's always within the same month though.)

It would be great to have some way to be alerted/monitor if someone requests more day-offs than they are entitled to. Right now I have to count the day off requests to make sure it's within their day-off limit. (Right now a staff could request more day-offs that they are entitled to.)

Having this said, I don't want it to be shown as a yearly quota, same holidays and public holidays, as these days can be taken anytime, while day-offs are not of that nature. However, a monthly quota would be fine.

- Time Tracking:

What is definitely missing is time tracking (for which we use HubStaff now) and overtime/undertime tracking. Our employees track their working time, and have a floating balance of time. Cake would be the complete and perfect HR solution if there was everything at a glance - the balance of Holiday, Public Holiday, Sick Days, Day-Offs and Over/Undertime.

Ideally, being able to differentiate between freelancers and full-time staff - where freelancer time results in salary and full-time staff time results in time balance.

Also, overtime should be able to be mutated (to holiday / day-off) or pay-off (define a per-hour amount for the time, calculate the pay-off, deduct the time from the balance.)

Vendor Response

by HR Bakery on January 18, 2018

Hi Stefan!

Many thanks for the detailed and honest review! We are making leave requests far more transparent for managers so that you can be alerted when they are overspent.

I'm going to set up a call with you to make sure you're being onboarded to the new Timesheets module we have been developing over the last months!

Great software with a great team behind it

Jun 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple it is for our team to request holidays and to monitor sick days also. The interface is nice too.

Cons: The app is a bit limited and it would be helpful if it offered a full calendar view.

Overall: We solve the complexity of holidays clashing with Cake HR. It's a a core part of our business that every employee uses.

Vendor Response

by HR Bakery on June 14, 2019

Many thanks, Craig!

In case you feel that you have any other feature suggestions you want to share with us, please make sure to post them through your app or profile, green box at the bottom of right corner :)

Best regards,
Viktorija

Cake is great for small companies

Jun 27, 2019
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was very easy to setup

it´s quiet user friendly

it allows some automations vie receipts

price is based on users

Cons: as we grow very fast our needs change, even tough the cake team did implement a few changes to also accommodate our needs some are not satisfied yet:

option to choose a worktime pattern when adding new user

complex leave policy setup with formula for holiday allowance based on i.e. (age, number of children etc.)

Overall: Overall we are happy and will continue to use Cake for hopefully many more years. We hope our requestes will be taken to development

Vendor Response

by HR Bakery on July 02, 2019

Dear Anna,

Many thanks for your honest feedback!
I just wanted to mention that there is automation available for some other tools except recipes. Let's get in touch to discuss our further cooperation and make sure you're making the most out of your subscription with us.

With thanks,
Viktorija

Cake HR is a Strategic Partner for Findasense

Jun 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Intuitive for its use, user friendly, modern look, flexibility in workflows and constant improvements in the app.

The best part for us is that we have constant contact with the support team and work very closely in designing processes and workflows to respond our internal needs.

Cons: We are working on having a more horizontal structure and be able to install a collective decision making process. So far Cake HR needs for everyone to have a "manager" for approvals in many of the processes so sometimes we need to think around that.

This is not a mejor limitation since the app also allows for some processes to have automatic approvals, but would be interesting to evaluate new organization models.

Overall: Has helped us a lot in the optimization, automatization and agility to handle our employee data and processes like leaves, feedback, goals, etc.

We have established an alliance with the Cake HR team and this has allowed us to customize the app to our and being able to find solutions to our daily needs.

Vendor Response

by HR Bakery on June 20, 2019

Dear Laura,

Thank you for having taken your time to provide us with your valuable feedback! Our goal is to keep new and existing CakeHR features fully customizable, therefore options for different organization models will be definitely considered :)

With thanks,
Viktorija

A great HR platform for smaller companies

Jun 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how simple the software is to use and setup. Your business can be good to go in a matter of minutes. The UI looks good and is a very helpful tool to the organisation I work in. Gives me a good overview of who is off and for what reason that day!

Cons: I don't like the permissions model. The reason I stated for a smaller company is because as you grow, it feels the permission model can become a bit more problematic if you want to be setting up complex permissions. E.g. Users able to see everyone off on holiday that day, even if not in your own team.

Overall: Overall I am very happy with CakeHR. I am able to figure out who is in and out of the office with ease. My staff love how fast it enables me to approve/deny the holiday requests as it gives all the information I need to make the decision, including automated emails to me and the other administrators. I love how I have been able to integrate this with my google calendar too. The reporting gives good information to so we can better tackle our staff who are off on long term sick etc. Would definitely recommend.

Vendor Response

by HR Bakery on June 21, 2019

Dear Lee,

It's so nice to see that you are actually using a variety of features and find them helpful :) I can assure you that there will be more permission models available in the future, we are working on it. I'll keep you posted on the progress.

With thanks,
Viktorija

User friendly HR app - highly recommend!

Jun 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: How easy it is to get a hang of using the app, which also makes it easier for us as a company to onboard members and encourage them to utilise the app accordingly.

There are a lot of functions to play around, and I find 90% of the functions applicable to the company, and would be applicable to other companies too.

Makes keeping track of employee's goals and tasks easier than ever, with notifications sent to certain individuals frequently yet not too much that they would consider it as spam.

Cons: Wish there could have more functions to track the personal development of employee(s), like having a roadmap or letting them see what is the next step for them to advance to.

Overall: Overall, an amazing experience.

I did a bit of research as to what CakeHR can do, and when I approached the supporting team, they are very accommodating and patient in regards to the questions I have.

Customer service is definitely one of the things that stood out to me, how responsive and helpful the team is - shout out to customer service who has been helping me along the way!

Vendor Response

by HR Bakery on June 14, 2019

Thanks a lot for such kind words, we really appreciate your feedback!
If I understand you correctly, you are already using CakeHR Performance module. However, due to the reason that we are constantly updating our existing features, it would be great to arrange a quick call, to make sure you are getting the most out of your experience. Please get back to me, so we can agree on a time and date :)

With thanks,
Viktorija

Cake-hr for time-off management

Aug 08, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - easy UX and UI

- convenient dashboard

- ability to create different policies for various locations (if you have a distributed team it's fantastic)

- integration with a google calendar & slack bot

- custom actions to be done after a time-off request is provided

- mobile app available

Cons: - documents storage is not convenient for users and search

- had few cases with support team when did not receive a reply in time

- would be great to have a follow-up for managers if they do not approve/decline the request of their direct reports

- request for few hours per day does not allow to give precise hours, simply [number] hours in the first/second part of the day. I would prefer specifying exact hours

Overall: It's nice tool to solve a problem of availability visibility in the distributed team, easy to use.

Vendor Response

by HR Bakery on August 20, 2018

Hi there, thank you for your feedback! :)
I'm pleased to hear that you are enjoying your experience with CakeHR and I am sorry to hear that you felt our support team had't replied in a timely manner. I can ensure you that we are working hard on making sure every customer's needs are addressed with accuracy and efficiency, and we are constantly looking at the ways to improve our service, and your feedback is much appreciated.
As it happens, our Document storage UI is being improved as we speak so if you have ideas how it would work better for you, please get in touch with us!
Speaking of TO requests, there is a functionality to specify hours for part-day request, however it depends on permission settings defined by Admins at your company.
I'd love to take our conversation further, so please do get in touch and we will find the answers! :)

The Potential of the CakeHR

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking.

Cons: There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement.

As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time.

Overall: The CakeHR, although with some issues, has quite the potential, especially if the developers continue improving and updating it. Not to mention that it is cheap in comparison to, for example, same BambooHR and it also fulfills pretty much all the needed options.

I was pleasantly surprised with the customer support that I was provided while working with this software: if you have any questions or issues - the support team will always answer you within a day and try their best to adjust the software's settings to your liking and if you still have any further questions - they will arrange a meeting to help you solve the problem.

The CakeHR is especially convenient for those companies that are functioning within one country. However, even if the company has several branches located in several countries it is still not a problem. Although it can be a bit confusing at first with all these access levels and settings that you will have to think about - with the right tags and teams you will manage it just fine.

Vendor Response

by HR Bakery on August 08, 2018

Hi Olga, thank you so much for taking time to submit your feedback. More options for documents share is due to be in production next week - so watch this space! :)

A solid option for a startup and SME

Jun 18, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has all the standard features you need at a budget friendly cost and the customer support is responsive. The UI is intuitive, even for the employees who didn't really need any training to use it. I also like the G-Suite and Slack integration.

Cons: It needs more feature updates to have better functionality and scalability - the support team and community is pretty good at taking on requests and fixing bugs though.

Overall: This has been a great solution to managing the day to day HR ops. I also like that i feel that i am contributing to making this product better such is the interaction with the CakeHR team. I am starting to reach some scalability limits but this software is evolving and i wouldn't hesitate to recommend it to a startup or SME.

Vendor Response

by HR Bakery on June 25, 2019

Dear Edward,

Thank you very much for your insightful review! Do not hesitate to share your ideas with us, your feedback really matters :)

With thanks,
Viktorija

Excellent Product!

Jun 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Managing Time Off for multiple teams and multiple types of time off. Makes it very easy to see where everyone is without having to manage a company calendar. Easy to use on the go with the mobile app and emailing capabilities. Easy to accept someone's time off request within the email with just a click of a button. Absolutely love this tool for our team's time off.

Cons: Can't set the admin to send me just my team's requests, so I get a lot of emails for our whole company. very hard to edit time off requests. Don't like that after it's approved, it's hard for the user to go in and change their request and be assured it's logged correctly.

Vendor Response

by HR Bakery on June 21, 2019

Dear Julie,

It's so exciting to see that you are enjoying both, our software, as well as the app! :) It's so important to have the ability to manage work-related tasks on the go, right?

I'll contact you directly, so we can go through the permissions and time-off settings to arrange them in the way it works best for you!

With thanks,
Viktorija

CakeHR review

Jun 25, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very adjustable, features are updated each week with increasing functionality, accessible customer support, very friendly pricing.

Cons: Bugs. With such a speed in new releases it is almost inevitable that bugs pop up.

New customer onboarding could be improved with clear guidelines.

Knowledge base with instructions of use could be more informative.

System could offer basic templates for all modules (survey, onboarding, offboarding etc)

Overall: The best value for money, where HR processes get automated very quickly and user friendly.

Vendor Response

by HR Bakery on June 27, 2019

Hello,

We very much appreciate your feedback!
I am sure you have also noticed how fast our developers fix a bug if one occurs :) As for the onboarding, I would be very grateful if you can contact me directly and share what can be improved, what information or steps you felt were missing during your onboarding process.
Unfortunately, I can not guarantee that we will have templates for surveys available any time soon, due to the reason that different companies have different needs, therefore we try to keep all the features fully customizable. We are always giving as many examples as possible during the onboarding process, however, if you feel some additional information is needed, do not hesitate to contact us through the chatbox that is available on your desktop and app. What I can promise is that we will have our knowledge base updated any time soon, meanwhile, as I have already mentioned, please use the chatbox, we are always here and happy to help!

With thanks,
Viktorija

Solid HR Management Tool

Jul 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: Have really loved using this across a distributed team while still giving us the feeling of being connected, cohesive, and consistent across the board.

Pros: Loved using this for onboarding as it made the process seamless, especially with the app. The perfect option for growing teams who want a consistent employee experience across the board (form onboarding, to reviews, benefits, etc.) it all lives in one place and makes it so easy to access.

Cons: The only thing that would be nice to change is the ability to be more specific with requesting an exact number of hours so you can be more specific with your request for time off.

Vendor Response

by HR Bakery on July 15, 2019

Hello,

We really appreciate you taking the time out to share your experience! I'd love to help you out with those additional specific fields that actually can be added to time-off policies, therefore please contact me directly or use a Chatbot in the right bottom of the CakeHR screen.

I look forward to hearing from you :)

With thanks,
Viktorija

Nice service for a 20-50+ company

Jun 11, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: UX, simplicity of usage, nice colors, great customer support.

Cons: Before we got The Unlimited Vacation Policy I always had an issue with correct days counting.

Vendor Response

by HR Bakery on June 20, 2019

Dear Anna,

We are glad to hear that overall you are happy with your CakeHR experience. Just to remind you that whenever you are facing an issue or feel uncertain about any of the features, do not hesitate to address our team through chat box that's available both on your dashboard and your app. You will be contacted asap with a provided solution :) I'll get back to you to make sure you are all set!

With thanks,
Viktorija

Piece of Cake!

Jun 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ease of use CakeHR offers. It is very intuitive, easy to read (I love the appearance!) and easy to train new employees on. It is also very simple to use the CakeHR API to integrate with other software we use as an organization.

Cons: I have no complaints with CakeHR. Everything is great!

Overall: Recently, we became aware that CakeHR offers time tracking. We had previously been using spreadsheets to keep track of hourly employees, which was at times difficult to use and run reporting on. Time tracking in CakeHR allowed us to make it easier for our hourly employees to clock in and out in a system that they were already familiar with, and the payroll reporting aspect is much easier as well.

Vendor Response

by HR Bakery on June 13, 2019

Dear Sarah,

Such comments makes us feel that we're moving in the right direction. :) We are thrilled that you enjoyed your experience and please let us know if we can help in any way in the future.

Thanks again!
Viktorija

Cake HR has removed the headache of having to keep track of each team member's time off requests.

Aug 04, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to create custom time-off fields for employees and being able to see everyone's future time-off requests for planning purposes. The "reporting" is very helpful for managers to use during our annual performance review process. Being able to color code the time-off fields makes the platform attractive on both desktop and mobile. I love being able to store HR-related documents for easy access. The entire platform has made our HR processes more efficient. LOVE, LOVE , LOVE!! :)

Cons: As an administrator/manager of the software, I find it difficult to navigate on my Android phone. I don't like being limited to this as I sometimes have to approve individual "time off" requests in the absence of the company President and when I am away from the office.

Overall: The software nearly runs by itself - as long as each user is trained properly. This allows the Administrators to focus on other important tasks.

Vendor Response

by HR Bakery on January 18, 2018

Natasha! Thanks!

It sounds like you're all set to go!
I hope our recent update to the mobile has benefited you in terms of user ability. We want to make sure that you are efficient even when on-the-go.

Capterra loader

One of the quickest growing HR systems on the market

Jul 04, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very responsive team.

Slack integration of the leave management is handy and updates in realtime

Leave management is really good, I like that you can extra mandatory fields. We use this to track out of office staff, and remote working. It's also used to track time spent on their personal wellbeing.

The app is handy, I know most of the staff use this instead of the web version.

The org chart with collapsable levels and drag and drop changes is a very strong feature.

Cons: most cons are just potential development and improvement as apposed to major flaws.

Adding timesheets could be more streamlined, maybe a quick add from a calendar style overview would be nicer.

Expense management - it would be great to be able to integrate with Xero.

Overall: Only second to one system, which is unaffordable for us. I look forward to seeing how this company develops. I recommend this system for any growing startup and SME.

Vendor Response

by HR Bakery on July 16, 2019

Dear Anna,

Thank you very much for your valuable feedback and suggestions. Let's hop on a call and discuss those in more details. I will be in touch with you :)

With thanks,
Viktorija

Truly - a piece of cake!

Jun 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple - user friendly where you can jump right in with little to no training necessary on most features

Cons: no sample templates or surveys for performance management to start using right away that can be edited/customized towards specific organization needs - would be great if there was a starting base to better understand how to use those features with best practices and samples showing ways to measure performance based on newer trends (OKRs, 360 evals, 1 to 1 meetings).

Overall: Great!

Vendor Response

by HR Bakery on June 21, 2019

Dear Angie,

Thank you very much for your positive review. We really appreciate you being a loyal client and helping to share the word about us.

We provide only templates, as it is easier to adapt them according to one's specific needs. However, we are always trying to give as many examples as possible during the onboarding process. In case, some more inspiration required, do not hesitate to contact us through the chat box, we are always happy to help and share some tips and tricks. :)

With thanks,
Viktorija

UX is great!

Jun 10, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Really appreciate the amount of effort they put into designing this app out. The visual experience is far superior to any other HR app I have used in the past.

Cons: There is additional functionality that can be hard to find, such as where to put documentation like the employee handbook. Also, I would like to see users be able to be grouped into multiple different teams or views.

Overall: CakeHR is a much better experience for our employees than other HR services we have used. We have gotten positive feedback about it from our team.

Vendor Response

by HR Bakery on June 12, 2019

Hello!

I'm pleased to hear that you and your team are enjoying experience with CakeHR. I would love to have a further chat with you to review our document management feature, that is very handy in use. This feature gives you various possibilities to organize, store, as well as, notify employees on added documents, give specific permissions, so it's easier to keep a track.
CakeHR also offers possibility to add as many teams as you like. Access to team's profiles, documents, reports, and much more can be set according to your needs. There is so many options we can offer you to make your work life easier, let's get in touch so I can give you a more insight! :)

With thanks,
Viktorija

CakeHR make PTO sweet and simple

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Credit/debit of days

Set auto increase of allotment based on employee hire date

Documents Section to store all our onboarding/benefits info

Being able to edit/enter time off that has occurred in the past

Cons: Would like to see more detailed customization such as:

View my PTO balance as days remaining for year vs. days accrued thus far

For PTO less than a full day, it would be nice to enter the exact time the employee wiht be out of the office.

More control over notifications for Admin level users.

Overall: Working with CakeHR has been a dream! There interface is incredibly user-friendly and makes managing our PTO policies a breeze. Managers love being able to accept/deny requests directly via the email notifications, and our employees love having quick access to submit time on the mobile app.

CakeHR is well thought out and designed, but our company has a few needs that CAKE does not directly meet. However, their support team is absolutely tremendous! They respond very quickly despite the time zone difference, they are always asking and open to our requests for features, and they immediately jump on any issues we encounter and resolve them with flying colors!

Finally, we love the integrations with other apps and our IT guys love being able to use their API to sync employee data to our internal company pages, simplifying PTO for our employees even more.

Vendor Response

by HR Bakery on January 18, 2018

Hi Amanda!

Many thanks for your honest review :)
We're about to release an employee Scheduling feature that will allow all employees to see full attendance lists of employees.

I'll make sure your introduced and set up for this module!

Great, easy to use tool

Jun 11, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - saves all our time-offs

- overview above vacation and sickdays

- reminder for birthdays and work anniversaries

- Slack integration

Cons: - a bit too less flexibility regarding time off policies (e.g. it would be great to have a policy where working students could enter when they are in the office, not out)

Overall: CakeHR makes it easy for us to save and document our time-offs, no matter if its vacation, sick days, business trips or home office days - finally everything is put in one place. Due to the great Slack integration, the chatbot informs us about absent employees every morning and makes it easy to plan our resources.

Costumer support is amazing!

Vendor Response

by HR Bakery on June 14, 2019

Dear Madeleine,

Thank you so much for taking time to submit your review! I will get in touch with you, so we can go through policies and set them up in the way it works for your company. All our features are fully customizable, so I am sure we will find the way you get the most out of it :)

With thanks,
Viktorija

Great product

Jun 27, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to manage everything HR in one place.

Brilliant support

Flexible product for teams working globally.

Cons: Not always clear where to find specific settings.

Overall: We have been using CakeHR for several years and the product has really grown to an all .round HR system that allows customised settings for teams in different locations.

Vendor Response

by HR Bakery on July 02, 2019

Dear Ross,

Dear Ross,

Thank you for taking the time to write a review, we really appreciate it :)
If you ever having doubts where to find or how specific settings can be adjusted, please do not hesitate to contact us through the chat box. We will be happy to help you, schedule a call to show you a quick demo, as for us it is very important that you are using all available features to its fullest potential.

With thanks,
Viktorija

Impressive, no fuss, tidy little package.

Oct 30, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been trailing CakeHR for two days. Below is my experience so far.

What I really love:

1. In the cloud. We're a cloud based company ourselves so this is a massive plus for me.

2. Nice friendly UI. Easy on the eye, logical flow, nice modals, profile pictures for team members.

3. Can add additional Time-Off Policies other than Holiday & Sickday.

4. Can add Public Holidays that don't count as team holidays taken.

5. Can add Black Out days where no one can book holidays on certain dates.

6. Ability to hide certain tabs from team members like Benefits, Documents, Emergency etc.

7. Can hide calendar from other team members so they can't see who's on holiday etc.

8. Can add categories to Documents.

9. Lots of reporting! Bradford Factor & Employee Growth is a nice touch.

10. Can create teams, support team, dev team etc.

11. Ability for team member to log in and submit holiday requests. This isn't something I've enabled yet as I'm still trying out CakeHR however I can definitely see the benefits of this - less emails & notes!

I'm not calling this list 'Cons' as I don't have any cons. The below points are suggestions:

1. I had to add each Black Out day individually. We have a 6 week period where no one can take holidays. Would be nice to have a start and end date ability here.

2. An app. How cool would it be to have a CakeHR app that you can approve/decline requests on the spot & see who's available on your team that day. I know I'd use it! Android of course ;)

I really love CakeHR's approach to time off management and would recommend to anyone with no hesitation.

Vendor Response

by HR Bakery on February 01, 2016

Hi Rachel!

What an intense two days of trialling you had! The feedback is awesome and you know that we have been able to address your "nice to have" list at the bottom. It is feedback like this this really... feeds us!

We have the Android app releases imminently! I will let you and VSware have first-look at the app!

User friendly and easy to use.

Jan 27, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Well presented and easy to use for admin and for users.

Cons: Still Missing features I would like to see from an HR control package

Overall: Cake handles the things we use it for well. Tracking holidays, managing certain manually entered HR processes, but it lacks a lot of functionality which would be needed by an HR system.

Vendor Response

by HR Bakery on February 08, 2019

Hi Gary,

Thank you for your feedback! :) I know that you have been in touch with our team before about various functions and features that you would like to use for your People Management, and I think we should get on a call to touch-base on our latest enhancements as I believe you will find them very useful and handy!

I'll be in touch with you directly to arrange a call.

Thanks
Ilona

Great PTO Scheduling & Tracking

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: CakeHR lets me to submit requests for vacations, be notified when they're approved, as well as see when others on my team will be out making it easier to plan for time off.

Cons: The web interface was a little messy but they've mostly fixed this now and cleaned it up. I usually use the mobile app anyway which has always had a clean interface.

Overall: Being able to submit a request for time off easily from my phone through the app, have it notify the correct people within our organization to give approval, and then notifying me when the approval is made has greatly simplified PTO tracking for me. I can easily how much time I've used, how much I have left, and view a calendar with my scheduled time off as well as others within my team. CakeHR has many other features that I don't personally use but could see being very useful to others.

Vendor Response

by HR Bakery on June 12, 2019

Dear Will,

Thanks for taking the time to share your thoughts and feedback with us. We are happy to hear that CakeHR makes your daily routine a little bit easier. Just wanted to point out that there is possibility to organize your dashboard, enable/disable or customize some of the fields the way it addresses your needs.

I would love to schedule a quick call to discuss some hints & tips - let's stay in touch :)

Best regards,
Viktorija

Nice but too young yet :)

Jan 18, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: User friendly

Flexible (at least in concept)

Cons: No recruitment module

Not enough fields in recipes (I am pretty sure that it is possible to let user to use much more variables and logic operators (jumps, triggers) and play with boolean search and complex logic).

No calendar of upcoming appraisals for all the company, which could be useful for HR service to plan the load (I mean, standard calendar table view for the whole year)

No recurrence (you should duplicate the same task manually, instead of setting of recurrence 'once per every 6/12/18 months etc")

When you change initial task itself, the workflow which includes this task, still contains not updated version. As for me, if any component has been changed, it should be relevantly changed in any more complicated structures which contain that 'brick', instead of manual searching where this component could be used and further manual changing.

Overall: Could be a good choice, but functionality has to be improved

Vendor Response

by HR Bakery on January 22, 2019

Hi there,
thanks so much for leaving a detailed feedback - this allows us to constantly review our product and improve! :)

As it happens, we are about to release our new shiny Recruitment module! You are very welcome to test it out in the beta version - please get in touch with me directly and we'll set it up.

We are also constantly adding more Recipe variables, and there are to meet our customers' demands. If there is anything in particular that you think should be added to the Recipes, please get in touch.

With onboarding tasks, it has to be looked at each case specifically as one scenario will not fit all and therefore cannot be applied automatically.

I would love to go through these points with as you directly I can see some very good ideas there. Please write to me :)

Thank you
Ilona

So easy

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is easy to learn, easy to use and great for tracking holidays, sick time, appointments, training etc..

Cons: Time off per individual should be the first page or we should be able to customize our views.

Overall: We track holidays by anniversary date. Before CakeHR it was a daunting task to keep track of everyone's entitled time. Now we don't have to worry at all.

Vendor Response

by HR Bakery on June 21, 2019

Dear Sarah,

I very much appreciate your feedback :)
It's actually possible to customize your dashboard, add or delete information blocks based on your preference and needs. I'll contact you directly and will show you how it's done!

With thanks,
Viktorija

Easy

Jun 10, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Cake HR helps to fix the basics, to have a structure for people management matters. Excellent soft, have helped a lot in case where we needed to start from scratch and move from excel to something more up to date in HR .

Cons: some functionality is missing what I have experienced with global providers. example - access rights, management between different companies if on holding.

Overall: I love the attitude and easy way of working with Cake HR! attitude, customer oriented mindset and ability to look on us as unique client , to listen to needs and respond ... My experience is really great! and even if there is missing some functionality - cake hr is seraching for the ways to improve it.

Vendor Response

by HR Bakery on June 14, 2019

Thank you for you review and pointing out those things!
We are already working on mentioned features, most actually already done! If you want to know current status please contact us and we would be happy to give you more details and arrange some demo call :)

With thanks,
Viktorija

Cake HR is a very handy tool

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Shows how much holiday allowance is left in a straight forward manner. Very user friendly and simple to navigate around the site.

Cons: The price went up recently which isn't ideal as we're not getting more for our money. Probably could offer more things on the site.

Vendor Response

by HR Bakery on January 18, 2018

Hi Liz

I hear your concerns about the price going up but without any new features.
The pricing increase was our first in 6 years - since CakeHR began. "plans" became legacy and we made the cost much more easier to manage. The problem with the plans was that you would essentially pay double for a new hire that would take you from Plus to Premium, for example.

That being said, this year, we're releasing the following:
Timesheets & Scheduling
Performance & Appraisal management
Expenses
Training
Applicant Tracking

All of the above whilst we are also improving on the current features! 2018 is going to be a hot year!

If you want to talk about the pricing more personally, I'm more than happy to make arrangements for that and make sure you value CakeHR and your company correctly.

Fantastic easy to use leave management software.

Aug 20, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very easy for staff to be able to request time off and for managers to approve these requests. The interface is laid out well and is very easy to use for both management and staff alike.

Cons: The app has limited functionality, there is no option to facilitate scheduling and rotas for staff members, it is not possible to define different hours on a weekend (each day worked is assumed to be the same number of hours). There has also been an issue that i believe remained unfixed where the annual leave year commences on the same day as a public holiday. It throws the whole system off.

Overall: Our previous leave management was managed using spreadsheets and this has made things a lot easier.

Vendor Response

by HR Bakery on January 18, 2018

Hi Mohamed,

We've wanted to impress you for a long time and I know it has been a long time coming but our developers have been working hard and we¿e finally ready to show you our full-blown Scheduling module for CakeHR.

I'll set up a call to take you through the product and you can then schedule your staff with ease!

Great tool to strength you company culture

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to setup.

Even gives you an organizational chart as you add everyone with their reporting lines.

Integrates with Google Apps.

Easy approval of time-off requests with one click from email.

Dedicated customer support.

Cons: Some of our policies were a bit tricky to setup (non US nor European company).

Overall: An important part of our work culture is flexibility. Cake HR has helped us manage our time off, work from abroad, work from home, and sick days policies in a very easy way, without taking time from managers, and giving transparency inside the company.

Vendor Response

by HR Bakery on January 18, 2018

We love working with you, David! Policies can be a tricky thing when you have employees in other countries but I'm really glad that we get you set up and making the most out of CakeHR for years!

HR Module

Jun 11, 2019
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: it's easy to use. has nice interface.

n/a

Cons: 1. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app

2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone

3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical.

4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something

Overall: it's comfortable in use comparing with our previous HR portal, but definitely it's not tailor-made for customers and our contact person in support team is negligent and not professional

Vendor Response

by HR Bakery on June 13, 2019

Dear Teona,

Our entire team apologizes that our service did not satisfy your expectations. We set a high standards for ourselves and are truly sorry to hear that those standards were not met in your interaction with our business. CakeHR team love helping clients and I am sure we did not intend to make you feel left out by contacting your colleague instead. We will internally investigate this situation to make sure those misunderstandings does not happen again.

I will contact you directly to determine how we can provide you with a solution that will make you smile :) Let's get on a call and address this asap, we value your business.

Thanks so much for letting us know!

Viktorija
Customer Success @ CakeHR

CakeHR has provided me with an excellent balance between feature and cost.

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It fulfils the critical requirements for managing Human Resource meaning a means for storing employee information , onboarding and offboarding features, time off management and a neat asset tracking module for assigning specific assets to employees.

Cons: Well the software does not have an attendance tracking feature, however I understand that this feature is in the pipeline.

Overall: As a small business and only two (2) employees I was able to find a cost-effective solution for managing my employees.

Capterra loader

Easy to set up and run

Jun 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook.

Cons: The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually.

Overall: Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner.

Vendor Response

by HR Bakery on June 14, 2019

Dear Nicole,

I'm so glad to hear that you are enjoying your experience with CakeHR!
There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand.
So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :)

With thanks,
Viktorija

An HR "silver bullet"

Nov 16, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Feature set fully meets our needs

Cons: none

Overall: We turned to CakeHR when we got to 9 employees. Until then we were tracking MyShowcase on a clumsy spreadsheet that was always wrong. From one day to the other everything was easy and clear. We've kept on using CakeHR. We now have 27 employees. Never have we done any training. CakeHR is super easy to use, new employees seamlessly get on with it.

I strongly recommend it for any small to medium sized company.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Rodrigo!

CakeHR is perfect for the scaling and growing company. I'm really proud that we hit it off with your employees.

CakeHR works for Early Education

Jun 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that my staff can see who else is requesting time off, so they can work as a team. Our workspace requires that no more than 1 person can be off at one time (due to ratio) so this feature is great. The customer service is outstanding and fast! Love the chat room.

Cons: That when a new staff joins, the future black out days need to be "re-checked" for the new employees and this can lead to mistakes/misunderstandings since the code "blackout" wont' read correctly for them.

Overall: This has created a smooth way to communicate with staff about their work/life balance and we use it for both 8 hr day shifts and 10 hr days too.

Vendor Response

by HR Bakery on June 21, 2019

Dear Andrea,

Great to know that CakeHR made it easier to focus on work-life balance, something very encouraging to hear :)
I'll look into this matter and will get back to you with a solution as soon as possible.

With thanks,
Viktorija

Cake HR - Solid Technology

Jun 10, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Its simple, does what it says it will do. Personally I like how it syncs with the calendar.

Cons: I took a week off during easter. We have down on it a company day on Good Friday and Bank Holiday on the Monday. Both days were taken from Annual leave.

Vendor Response

by HR Bakery on June 14, 2019

Dear Robert,

Thank you very much for reaching out!
I'll contact you directly, to go through Leave management once again, as mentioned issue can be resolved, a few clicks is all it takes :)

With thanks,
Viktorija

CakeHR is pleasant and hopefully it will be developed further.

Aug 16, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like especially the look and feel of the software and that it works quite intuitively. Also, the dashboards are great.

Cons: It would be great if one could configurate it a little bit more. For example the holiday practices. And the user rights, e.g. so that all users could see each others' work contact details.

Also, it would be great to have a personal training section for each member of the personnel.

Overall: ToDo -lists and deadlines (e.g. Onboarding and offboarding activities are now under control.)

Directories and archives (e.g. company assets and documentation)

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Alina!

We're currently building a training section of CakeHR so you can keep track of certificates, documents and much more year on year!

Using the Android or iOS mobile app for CakeHR, your employees can view the company's directory along with employee work contact information.

Capterra loader

Management of employee permits and other human resources tasks.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful.

Cons: A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this.

Overall: A big problem that I have been able to solve with CakeHR is that I receive email notifications of employees' free time requests and approve or reject them by the same email. This has made things easier for me.

Great for our agency of 25 people.

Aug 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The dashboard is my favorite feature. After about a year I have the perfect system set up to control all my own tasks while managing and overseeing everyone's tasks in the company. Timesheets are also great.

Cons: Creating recurring tasks can be tedious. Support helped me figure out a way to duplicate entire projects, but then making changes don't apply across the board. If there was more ease of use, Wrike would be perfect.

Overall: Total organization of our company's tasks and projects.

Vendor Response

by HR Bakery on January 18, 2018

Hi Jahana,

It sounds like you've reviewed Wrike but not CakeHR :D Not to worry, I'm going to set up a call and make sure you're happy with our solution!

Good and very intuitive tool. Some country features are missing.

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Intuitive tool. Employees like it .

Good management workflow.

Good ability to manage approves via emails.

Cons: We still need to support two tools. We count vacation from start day of the employee, but CakeHR count vacation days from the physical year

Vendor Response

by HR Bakery on January 18, 2018

Hey Nikolay

I'm going to set up a call to make sure your policies are set up correctly. It seems you have missed one important feature in policy settings so I'll spend some time with you to make sure it is correct.

Review

Jun 11, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy set-up of policies

Flexible recipes

Good integration to Slack

Cons: No option the save configurations for reports! Really needed! Automated reporting cannot be configured in detail and custom reports cannot have their parameters saved.

Org chart is not flexible enough, only based on the direct managing lines. Hard to reflect the administration structure of approvals in it.

Also need urgently an option

Vendor Response

by HR Bakery on June 14, 2019

Dear Dominik,

Thank you for pointing out those things!
We are already working on mentioned features, let's take our conversation further and I'll give you more details! :)

With thanks,
Viktorija

Simple, easy to use HR software

Jul 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Our team uses it to manage our paid time off and remote working policies. It's super simple and easy to use and very cost effective.

Cons: The way it is set up is probably designed for larger teams and takes a bit of effort in order to see everyone's calender as opposed to only the individuals on your 'team'

Overall: Responsive to concerns, no reliability issues

Vendor Response

by HR Bakery on July 15, 2019

Dear Matt,

Thank you very much for your feedback! We suggest using also our CakeHR app, that will help you to manage time-off policies much easier and it's more convenient when you are on the go :)

With thanks,
Viktorija

Human Resource As Sweet As Can Be

Dec 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
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Pros: CakeHR is a system I've had to use as an employee. Being forced into a system can often be intimidating and confusing. Using it as an employee has given me the confidence I would need to use it as an administrator if I ever wanted to. The accrual system is fair and responsive and the scheduling and permissions of other users allows everyone to be in sync. For instance, I can see when my co-worker is planning Christmas vacation so I can ensure I'm not taking the same days.

Cons: The only con I can really think of is for United State businesses is that the company is in the United Kingdom. This can cause time zones to kind of be wacky in certain circumstances but they've been providing more and more support in that regard in recent updates and company based decisions.

Overall: CakeHR is a great way for small companies to feel like they have the presence of a HR department. Although it doesn't replicate all the services it makes sharing information, organizing time off, and more easy for anyone to do. As someone who used it as an employee of a company, it made putting in time off requests easy and the customer support was fantastic the few times I needed to reach out.

An invaluable tool for our business!

Jan 20, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great to navigate.

Cons: Historical data is more manual to access than current data.

Overall: CakeHR allows us to ensure that our staff make the most of their holiday entitlement, track their achievement and manage to run a progressive, agile company without the need for a dedicated HR member of staff.

Vendor Response

by HR Bakery on January 23, 2017

Hey Mark,

Thanks for the feedback! We're going to be enhancing how CakeHR reports on historical data very shortly :)
It will be a breeze to get those end of year reports that were missed off!

WELL-ORGANIZED; EVERYTHING YOU NEED IN ONE, ORGANIZED PLACE

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am astonished on how well-organized this software is. The feedback feature allowed our team to determine employees' rates. Scheduling and Time Tracking features are punctual. It is easy to use. As a Human Resource Specialist, this software has removed almost half of the paperwork and stored it in one place.

Cons: Undertime and overtime tracking is not a feature of CakeHR, we use a different software for that. It would be a great update in the future since it is one of the most needed time tracking option for most companies.

Cake HR - it's how you manage and track your people!!

Jul 18, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to use, and has all the info of people in the organization. The names, job description, if the employee is in or out, and/or on holiday. You can set up meetings and schedule on boarding of employees in your department. Request for days off through the app, and set goals and tasks for yourself and other employees. You can also send support and vote for people that contribute most in your organization, or give credit to others that help a lot. Selecting your absence policy and time of absence is also great

Cons: Does not have enough features to get users engaged on a daily basis. Needs that extra functionality and features to get the users more engaged,

Overall: Good experience using the app but used it only during requesting for tine off, holidays, or onboarding employees with meetings and catch ups, the app is too segregated from all the other apps and software that are used in the company, except the linking with slack. That's the good part,

Vendor Response

by HR Bakery on July 23, 2019

Hello :)

Thanks so much very helpful and insightful feedback! I would be very grateful if you can contact me and share your observations and thoughts on extra functionality and features that, in your mind, will make your company employees more engaged and eager to use CakeHR on a daily basis.

I am very much looking forward to hearing from you any time soon!

With thanks,
Viktorija

CakeHR use for non-profit organization

Jun 19, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CakeHR is easy to use, with little to no training necessary. It is accessible online, through app, email, etc. It keeps a detailed track of leave.

Cons: I have not found any cons at this point.

Overall: It is tracking leave for 40+ employees at our non-profit organization.

Vendor Response

by HR Bakery on June 25, 2019

Dear Denee,

We are very glad to receive your review, it's nice to hear you are happy with your experience :)

With thanks,
Viktorija

Cake HR

Aug 05, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Cake HR has been a huge help streamilining the PTO system at our preschool. We have around 17 teachers and the transparency of who is off and when they are off, makes my jobs easier. Teachers can see what dates are available and what are not, so I don't always have to be the bad guy!

Pros: I really like the calendar and the upcoming two weeks schedule. I am in charge of scheduling employees and I try to do the schedule in two week clips, so it is an easy way to see who is off. I also appreciate that keeps a record of people's use of PTO. So I can look back over the past year and see the dates and reasons people have taken off.

Cons: It would be helpful to get reminders when people are close to having used all of their PTO, instead of having to through each employee and check. I would like to be able to set an automatic "roll over" to the next year, since we allow three days to roll over.

Vendor Response

by HR Bakery on August 05, 2015

Thank you! Great points.
One main feature we will be rolling out within weeks is a customisable alert system that you can make to your requirements. Great idea to use it for tracking PTO usage.
We already have the ability to carry over dates from the previous period or year.

Email lee@cake.hr and he shall set that up for you!

It's a good tool !

Aug 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's definitely a good tool ! It has a lot of functionalities.

Cons: Unfortunately, the customer relation is not that good as the tool itself. When I required help, I didn't receive a quick answer.

Overall: As I said Cake help us a lot to register holidays, goals, 1o1 ... of our employees. The only improvement area would be the availability of help when needed

Vendor Response

by HR Bakery on August 20, 2018

Hi Faiz, thank you for your feedback! :)
I'm pleased to hear that you are enjoying your experience with CakeHR so far and I am sorry to hear that you felt our support team had't replied in a timely manner. I can ensure you that we are working hard on making sure every customer's needs are addressed with accuracy and efficiency, and we are constantly looking at the ways to improve our service, and your feedback is much appreciated :)

Cake HR is a excellent software

Jul 04, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tracking of holidays is quite convenient and easy.

Cons: The software can be improved further for importing data which gives yearly details of the holidays taken by employees.

Overall: Tracking of holidays is quite convenient and easy.

Vendor Response

by HR Bakery on July 25, 2019

Dear Afshan,

Thank you so much for your review!

We actually already have a possibility to generate a report and review yearly data on time-offs taken by each employee from each policy. Let's get in touch, so I can show you where to find it and we can have a further discussion whether there is still something that can be improved :)

With thanks,
Viktorija