HR Bakery

CakeHR


4.5 / 5
184 reviews

Who Uses This Software?

CakeHR is the ideal choice for small-to-medium businesses that don't want to get bogged down in using spreadsheets or paper to manage their employees.


Average Ratings

184 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.40/month/user
  • Pricing Details
    No credit card required. No hidden fees. Cancel anytime.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • HR Bakery
  • www.cake.hr
  • Founded 2012
  • United Kingdom

About CakeHR

CakeHR is an award-winning HR management solution that simplifies HR. Built to help small and medium enterprises stay agile, it offers key features like 360 feedback, employee scheduling, goals, expenses, performance appraisal, time tracking and team directory. Rely on CakeHRs user-friendly navigation and customizable dashboard to effortlessly automate tasks, eliminate Excel sheet dependence, boost software adoption and reduce email frequency. Android and iOS apps are available.


CakeHR Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • 360 Degree Feedback
  • Appraisal History Tracking
  • Compensation Management
  • Custom Rating Scales
  • Individual Development Plans
  • Objective/Goal Setting
  • On-going Performance Tracking
  • Peer Appraisals
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

CakeHR Reviews Recently Reviewed!


Great

Aug 04, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For our company, it greatly simplifies the managing the holiday entitlement of our employees. Our employees appreciate the real-time view of their day-off and holiday balance.

Cons: - Day Offs:

In our company the day offs are flexible. Employees are supposed to take 2 day-offs per week, but sometimes these day-offs are shifted to the next week. (It's always within the same month though.)

It would be great to have some way to be alerted/monitor if someone requests more day-offs than they are entitled to. Right now I have to count the day off requests to make sure it's within their day-off limit. (Right now a staff could request more day-offs that they are entitled to.)

Having this said, I don't want it to be shown as a yearly quota, same holidays and public holidays, as these days can be taken anytime, while day-offs are not of that nature. However, a monthly quota would be fine.

- Time Tracking:

What is definitely missing is time tracking (for which we use HubStaff now) and overtime/undertime tracking. Our employees track their working time, and have a floating balance of time. Cake would be the complete and perfect HR solution if there was everything at a glance - the balance of Holiday, Public Holiday, Sick Days, Day-Offs and Over/Undertime.

Ideally, being able to differentiate between freelancers and full-time staff - where freelancer time results in salary and full-time staff time results in time balance.

Also, overtime should be able to be mutated (to holiday / day-off) or pay-off (define a per-hour amount for the time, calculate the pay-off, deduct the time from the balance.)

Vendor Response

by HR Bakery on January 18, 2018

Hi Stefan!

Many thanks for the detailed and honest review! We are making leave requests far more transparent for managers so that you can be alerted when they are overspent.

I'm going to set up a call with you to make sure you're being onboarded to the new Timesheets module we have been developing over the last months!

Cake-hr for time-off management

Aug 08, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - easy UX and UI

- convenient dashboard

- ability to create different policies for various locations (if you have a distributed team it's fantastic)

- integration with a google calendar & slack bot

- custom actions to be done after a time-off request is provided

- mobile app available

Cons: - documents storage is not convenient for users and search

- had few cases with support team when did not receive a reply in time

- would be great to have a follow-up for managers if they do not approve/decline the request of their direct reports

- request for few hours per day does not allow to give precise hours, simply [number] hours in the first/second part of the day. I would prefer specifying exact hours

Overall: It's nice tool to solve a problem of availability visibility in the distributed team, easy to use.

Vendor Response

by HR Bakery on August 20, 2018

Hi there, thank you for your feedback! :)
I'm pleased to hear that you are enjoying your experience with CakeHR and I am sorry to hear that you felt our support team had't replied in a timely manner. I can ensure you that we are working hard on making sure every customer's needs are addressed with accuracy and efficiency, and we are constantly looking at the ways to improve our service, and your feedback is much appreciated.
As it happens, our Document storage UI is being improved as we speak so if you have ideas how it would work better for you, please get in touch with us!
Speaking of TO requests, there is a functionality to specify hours for part-day request, however it depends on permission settings defined by Admins at your company.
I'd love to take our conversation further, so please do get in touch and we will find the answers! :)

The Potential of the CakeHR

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking.

Cons: There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement.

As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time.

Overall: The CakeHR, although with some issues, has quite the potential, especially if the developers continue improving and updating it. Not to mention that it is cheap in comparison to, for example, same BambooHR and it also fulfills pretty much all the needed options.

I was pleasantly surprised with the customer support that I was provided while working with this software: if you have any questions or issues - the support team will always answer you within a day and try their best to adjust the software's settings to your liking and if you still have any further questions - they will arrange a meeting to help you solve the problem.

The CakeHR is especially convenient for those companies that are functioning within one country. However, even if the company has several branches located in several countries it is still not a problem. Although it can be a bit confusing at first with all these access levels and settings that you will have to think about - with the right tags and teams you will manage it just fine.

Vendor Response

by HR Bakery on August 08, 2018

Hi Olga, thank you so much for taking time to submit your feedback. More options for documents share is due to be in production next week - so watch this space! :)

Cake HR has removed the headache of having to keep track of each team member's time off requests.

Aug 04, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to create custom time-off fields for employees and being able to see everyone's future time-off requests for planning purposes. The "reporting" is very helpful for managers to use during our annual performance review process. Being able to color code the time-off fields makes the platform attractive on both desktop and mobile. I love being able to store HR-related documents for easy access. The entire platform has made our HR processes more efficient. LOVE, LOVE , LOVE!! :)

Cons: As an administrator/manager of the software, I find it difficult to navigate on my Android phone. I don't like being limited to this as I sometimes have to approve individual "time off" requests in the absence of the company President and when I am away from the office.

Overall: The software nearly runs by itself - as long as each user is trained properly. This allows the Administrators to focus on other important tasks.

Vendor Response

by HR Bakery on January 18, 2018

Natasha! Thanks!

It sounds like you're all set to go!
I hope our recent update to the mobile has benefited you in terms of user ability. We want to make sure that you are efficient even when on-the-go.

CakeHR make PTO sweet and simple

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Credit/debit of days

Set auto increase of allotment based on employee hire date

Documents Section to store all our onboarding/benefits info

Being able to edit/enter time off that has occurred in the past

Cons: Would like to see more detailed customization such as:

View my PTO balance as days remaining for year vs. days accrued thus far

For PTO less than a full day, it would be nice to enter the exact time the employee wiht be out of the office.

More control over notifications for Admin level users.

Overall: Working with CakeHR has been a dream! There interface is incredibly user-friendly and makes managing our PTO policies a breeze. Managers love being able to accept/deny requests directly via the email notifications, and our employees love having quick access to submit time on the mobile app.

CakeHR is well thought out and designed, but our company has a few needs that CAKE does not directly meet. However, their support team is absolutely tremendous! They respond very quickly despite the time zone difference, they are always asking and open to our requests for features, and they immediately jump on any issues we encounter and resolve them with flying colors!

Finally, we love the integrations with other apps and our IT guys love being able to use their API to sync employee data to our internal company pages, simplifying PTO for our employees even more.

Vendor Response

by HR Bakery on January 18, 2018

Hi Amanda!

Many thanks for your honest review :)
We're about to release an employee Scheduling feature that will allow all employees to see full attendance lists of employees.

I'll make sure your introduced and set up for this module!

Impressive, no fuss, tidy little package.

Oct 30, 2015
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been trailing CakeHR for two days. Below is my experience so far.

What I really love:

1. In the cloud. We're a cloud based company ourselves so this is a massive plus for me.

2. Nice friendly UI. Easy on the eye, logical flow, nice modals, profile pictures for team members.

3. Can add additional Time-Off Policies other than Holiday & Sickday.

4. Can add Public Holidays that don't count as team holidays taken.

5. Can add Black Out days where no one can book holidays on certain dates.

6. Ability to hide certain tabs from team members like Benefits, Documents, Emergency etc.

7. Can hide calendar from other team members so they can't see who's on holiday etc.

8. Can add categories to Documents.

9. Lots of reporting! Bradford Factor & Employee Growth is a nice touch.

10. Can create teams, support team, dev team etc.

11. Ability for team member to log in and submit holiday requests. This isn't something I've enabled yet as I'm still trying out CakeHR however I can definitely see the benefits of this - less emails & notes!

I'm not calling this list 'Cons' as I don't have any cons. The below points are suggestions:

1. I had to add each Black Out day individually. We have a 6 week period where no one can take holidays. Would be nice to have a start and end date ability here.

2. An app. How cool would it be to have a CakeHR app that you can approve/decline requests on the spot & see who's available on your team that day. I know I'd use it! Android of course ;)

I really love CakeHR's approach to time off management and would recommend to anyone with no hesitation.

Vendor Response

by HR Bakery on February 01, 2016

Hi Rachel!

What an intense two days of trialling you had! The feedback is awesome and you know that we have been able to address your "nice to have" list at the bottom. It is feedback like this this really... feeds us!

We have the Android app releases imminently! I will let you and VSware have first-look at the app!

Easy to use but has some issues

Aug 01, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The design is nice and clear. Also, the App gives you a lot of interesting and useful statistics.

Cons: I had an everyday issue with a number of vacation days counting tool. I guess that's the main functionality actually. The app calculated days wrong so I had to recalculate those manually(( Also I reported a few bugs to the manager but changes were not done.

Overall: I use it for managing Vacations/Sick days/Emergencies

Vendor Response

by HR Bakery on August 02, 2018

Hi there, thank you for taking time to share your feedback, this really helps us to keep up the good work on improving ourselves :)

The errors and discrepancies can be caused by various reasons and I would love the opportunity to look into this. You can contact me directly via CakeHR support from your CakeHR account - just click on the green circle in the bottom-right corner of the screen ;)

Cake HR is a very handy tool

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Shows how much holiday allowance is left in a straight forward manner. Very user friendly and simple to navigate around the site.

Cons: The price went up recently which isn't ideal as we're not getting more for our money. Probably could offer more things on the site.

Vendor Response

by HR Bakery on January 18, 2018

Hi Liz

I hear your concerns about the price going up but without any new features.
The pricing increase was our first in 6 years - since CakeHR began. "plans" became legacy and we made the cost much more easier to manage. The problem with the plans was that you would essentially pay double for a new hire that would take you from Plus to Premium, for example.

That being said, this year, we're releasing the following:
Timesheets & Scheduling
Performance & Appraisal management
Expenses
Training
Applicant Tracking

All of the above whilst we are also improving on the current features! 2018 is going to be a hot year!

If you want to talk about the pricing more personally, I'm more than happy to make arrangements for that and make sure you value CakeHR and your company correctly.

Fantastic easy to use leave management software.

Aug 20, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy for staff to be able to request time off and for managers to approve these requests. The interface is laid out well and is very easy to use for both management and staff alike.

Cons: The app has limited functionality, there is no option to facilitate scheduling and rotas for staff members, it is not possible to define different hours on a weekend (each day worked is assumed to be the same number of hours). There has also been an issue that i believe remained unfixed where the annual leave year commences on the same day as a public holiday. It throws the whole system off.

Overall: Our previous leave management was managed using spreadsheets and this has made things a lot easier.

Vendor Response

by HR Bakery on January 18, 2018

Hi Mohamed,

We've wanted to impress you for a long time and I know it has been a long time coming but our developers have been working hard and we¿e finally ready to show you our full-blown Scheduling module for CakeHR.

I'll set up a call to take you through the product and you can then schedule your staff with ease!

Great tool to strength you company culture

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup.

Even gives you an organizational chart as you add everyone with their reporting lines.

Integrates with Google Apps.

Easy approval of time-off requests with one click from email.

Dedicated customer support.

Cons: Some of our policies were a bit tricky to setup (non US nor European company).

Overall: An important part of our work culture is flexibility. Cake HR has helped us manage our time off, work from abroad, work from home, and sick days policies in a very easy way, without taking time from managers, and giving transparency inside the company.

Vendor Response

by HR Bakery on January 18, 2018

We love working with you, David! Policies can be a tricky thing when you have employees in other countries but I'm really glad that we get you set up and making the most out of CakeHR for years!

CakeHR has provided me with an excellent balance between feature and cost.

Jan 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It fulfils the critical requirements for managing Human Resource meaning a means for storing employee information , onboarding and offboarding features, time off management and a neat asset tracking module for assigning specific assets to employees.

Cons: Well the software does not have an attendance tracking feature, however I understand that this feature is in the pipeline.

Overall: As a small business and only two (2) employees I was able to find a cost-effective solution for managing my employees.

An HR "silver bullet"

Nov 16, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Feature set fully meets our needs

Cons: none

Overall: We turned to CakeHR when we got to 9 employees. Until then we were tracking MyShowcase on a clumsy spreadsheet that was always wrong. From one day to the other everything was easy and clear. We've kept on using CakeHR. We now have 27 employees. Never have we done any training. CakeHR is super easy to use, new employees seamlessly get on with it.

I strongly recommend it for any small to medium sized company.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Rodrigo!

CakeHR is perfect for the scaling and growing company. I'm really proud that we hit it off with your employees.

quite intuitive and the basics are good but lacking in reports, visuals and integrations

Apr 26, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: it can house the basics of HR reporting, quite intuitive when you use it, support team takes time but they are generally very helpful and really helps to resolve cases

Cons: support team replies on time and sometimes takes time due to time difference, Lack of detailed reports, downloading of all employee basic info, data integrations to other platforms, further customization and visualisations of org chart and reports could be made better

Overall: organizing our employee data, analyses basic reporting tools

Vendor Response

by HR Bakery on May 07, 2018

Hi Shasta, thank you for the review! :)

There are many different options for you to extract reports with customised data as well as customise the visualisation of dashboard, and I will be happy to lead you through to find the right solution for you. I will be in touch with you directly to chat more specifically and answer all your questions.

Ilona Kalnina
Customer Success Manager @ CakeHR

CakeHR is pleasant and hopefully it will be developed further.

Aug 16, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like especially the look and feel of the software and that it works quite intuitively. Also, the dashboards are great.

Cons: It would be great if one could configurate it a little bit more. For example the holiday practices. And the user rights, e.g. so that all users could see each others' work contact details.

Also, it would be great to have a personal training section for each member of the personnel.

Overall: ToDo -lists and deadlines (e.g. Onboarding and offboarding activities are now under control.)

Directories and archives (e.g. company assets and documentation)

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Alina!

We're currently building a training section of CakeHR so you can keep track of certificates, documents and much more year on year!

Using the Android or iOS mobile app for CakeHR, your employees can view the company's directory along with employee work contact information.

Capterra loader

Management of employee permits and other human resources tasks.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful.

Cons: A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this.

Overall: A big problem that I have been able to solve with CakeHR is that I receive email notifications of employees' free time requests and approve or reject them by the same email. This has made things easier for me.

Great for our agency of 25 people.

Aug 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The dashboard is my favorite feature. After about a year I have the perfect system set up to control all my own tasks while managing and overseeing everyone's tasks in the company. Timesheets are also great.

Cons: Creating recurring tasks can be tedious. Support helped me figure out a way to duplicate entire projects, but then making changes don't apply across the board. If there was more ease of use, Wrike would be perfect.

Overall: Total organization of our company's tasks and projects.

Vendor Response

by HR Bakery on January 18, 2018

Hi Jahana,

It sounds like you've reviewed Wrike but not CakeHR :D Not to worry, I'm going to set up a call and make sure you're happy with our solution!

Good and very intuitive tool. Some country features are missing.

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Intuitive tool. Employees like it .

Good management workflow.

Good ability to manage approves via emails.

Cons: We still need to support two tools. We count vacation from start day of the employee, but CakeHR count vacation days from the physical year

Vendor Response

by HR Bakery on January 18, 2018

Hey Nikolay

I'm going to set up a call to make sure your policies are set up correctly. It seems you have missed one important feature in policy settings so I'll spend some time with you to make sure it is correct.

An invaluable tool for our business!

Jan 20, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great to navigate.

Cons: Historical data is more manual to access than current data.

Overall: CakeHR allows us to ensure that our staff make the most of their holiday entitlement, track their achievement and manage to run a progressive, agile company without the need for a dedicated HR member of staff.

Vendor Response

by HR Bakery on January 23, 2017

Hey Mark,

Thanks for the feedback! We're going to be enhancing how CakeHR reports on historical data very shortly :)
It will be a breeze to get those end of year reports that were missed off!

WELL-ORGANIZED; EVERYTHING YOU NEED IN ONE, ORGANIZED PLACE

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am astonished on how well-organized this software is. The feedback feature allowed our team to determine employees' rates. Scheduling and Time Tracking features are punctual. It is easy to use. As a Human Resource Specialist, this software has removed almost half of the paperwork and stored it in one place.

Cons: Undertime and overtime tracking is not a feature of CakeHR, we use a different software for that. It would be a great update in the future since it is one of the most needed time tracking option for most companies.

A brilliant app

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The support is really great. On the odd occasion I've missed functionality on the system I have been able to contact support discuss it with them and have it added to their development road map. It's easy to manage and mostly intuitive.

Cons: The approval settings can sometimes be rather confusing however these are once off settings when adding a new employee.

Cake HR

Aug 05, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Cake HR has been a huge help streamilining the PTO system at our preschool. We have around 17 teachers and the transparency of who is off and when they are off, makes my jobs easier. Teachers can see what dates are available and what are not, so I don't always have to be the bad guy!

Pros: I really like the calendar and the upcoming two weeks schedule. I am in charge of scheduling employees and I try to do the schedule in two week clips, so it is an easy way to see who is off. I also appreciate that keeps a record of people's use of PTO. So I can look back over the past year and see the dates and reasons people have taken off.

Cons: It would be helpful to get reminders when people are close to having used all of their PTO, instead of having to through each employee and check. I would like to be able to set an automatic "roll over" to the next year, since we allow three days to roll over.

Vendor Response

by HR Bakery on August 05, 2015

Thank you! Great points.
One main feature we will be rolling out within weeks is a customisable alert system that you can make to your requirements. Great idea to use it for tracking PTO usage.
We already have the ability to carry over dates from the previous period or year.

Email lee@cake.hr and he shall set that up for you!

It's a good tool !

Aug 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's definitely a good tool ! It has a lot of functionalities.

Cons: Unfortunately, the customer relation is not that good as the tool itself. When I required help, I didn't receive a quick answer.

Overall: As I said Cake help us a lot to register holidays, goals, 1o1 ... of our employees. The only improvement area would be the availability of help when needed

Vendor Response

by HR Bakery on August 20, 2018

Hi Faiz, thank you for your feedback! :)
I'm pleased to hear that you are enjoying your experience with CakeHR so far and I am sorry to hear that you felt our support team had't replied in a timely manner. I can ensure you that we are working hard on making sure every customer's needs are addressed with accuracy and efficiency, and we are constantly looking at the ways to improve our service, and your feedback is much appreciated :)

Great online product.

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very graphic and easy to use.

Cons: It doesn't show starting balance at beginning of the calendar year.

Overall: We purchased this product primarily to control our staff vacations. It has worked out exceedingly well.

Recommendations to other buyers: No.

Vendor Response

by HR Bakery on January 18, 2018

Hi Les,

Many thanks for your review. I'm going to set up a call and make sure your policies are set up correctly. There shouldn't be a reason for having no time off accrued unless you're accruing monthly or bi-weekly!

Thank you.A good software

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software helps me and my employees easily manage vacation and sickness.I can easily write down the hours of late employee.

Cons: I like that it is integrated with a slick.

Overall: I have at least three years of experience with this software. I know it is easy to use and very easy for me. This helps me to fulfill my duties quickly. I see a lot of employee's data.I love it

Cake HR is a Strategic Partner

Jul 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have created a very close relationship of collaboration with Cake HR. The flexibility and adaptability to listen to our needs, make custom adaptations to the tool, etc has been of great value.

Cons: In the past the festive day calendars where difficult to handle, to manual. I think now this has improves.

Capterra loader

Great software with great people behind it

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean and user-friendly layout with amazingly helpful people behind the scenes. Lee, in particular, is incredibly helpful.

Cons: The only thing would be the lack of calendar view holiday on mobile app. We have an ever growing young workforce who book their holidays on the app but they are unable to see if other workmates have already booked time off.

Overall: Staff are happy that they can book request their holidays at any time and have almost instant approval in many cases.

Vendor Response

by HR Bakery on January 18, 2018

Hi Craig!

Many thanks for your review and we have loved supporting you throughout implementation and beyond.

Right now, we're developing the calendar view for mobile which is really exciting. I'll let you know once it has been released!

Capterra loader

Easy to use, both for admins and employees with a great overview and superb support

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive and very easy to use. Give managers and employees quickly a very good overview.

It can automate many task. We use is to plan ahead and also follow up, for onboarding and now also for expenses.

Cons: The one thing we are missing is that we like to be able to set employment status in %, and have a start date for the change and also be able to get a rapport that show these changes.

BUT since we haven't brought this to their attention yet it's on us.

Overall: We get all the information fast and secure in to one system from our employees. No need to look in different places or having a risk of loosing papers or receipts when someone had an expense to report.

Great for small businesses!

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very user friendly, easy to use. Customer support is very responsive and professional. CakeHR is great for small businesses, or those just getting started. It's great for keeping employee information.

Cons: Nothing that I have found so far. It works great for us.

Very functional

Aug 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use

Provide a good snapshot of the company's activity

Allow the essentials to happen

Cons: The actual visual interface

It misses, in my opinion, some more ''Fancy'' features that would be nice to have

Overall: The time off functionality is reliable and well built. I don't find that there is many product updates, which would be nice, but the value for money overall is good, and I would recommend.

Vendor Response

by HR Bakery on August 08, 2018

Hi Alexandre, thank you for your feedback, this is much appreciated!
We release new product updates each week, you can check them out from your CakeHR dashboard.
I would love to schedule a quick call with you or discuss your ideas further - let's stay in touch :)

Thanks
Ilona

We safe time with cakeHR for more than 5 years

Jul 25, 2016
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Perfect App for company who love to safe time with administrative procédures. Easy to manage TimeOff when many employees are abroad. We are a company of around 30 pers.

Vendor Response

by HR Bakery on January 18, 2018

Many thanks, Yannick!

CakeHR is perfect for companies with an in-house team and for those with remote workers! It connects you all together and makes the company more transparent and efficient.

Capterra loader

Excellent application for time measurement and human resources functions

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool allows to register employees in a database and optimize the vacation time and days of absence from work. It notifies you if an employee needs a free day or your vacation, very easy to use, good interface

Cons: In the time that we have used it, it has given us many benefits in the part of human resources, therefore I have no complaints until now that something is going wrong, we like it

Vacation requests from paper to digital in 30min

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My biggest pain as CEO was to manage vacation and time-off requests by employees in an old fashioned parper, email, chat form. Now I just get a notification from Cake, that somebody wants to take time off and I just click confirm. Time saver, big time!

Cons: I want to still try out the new conditional tasks feature in Cake. Previously assigning tasks for employee onboarding was a bit messy.

Officevibe is a great tool for assessing your team's happiness and culture.

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use and the range of information that is supplied in the reports. The fact that the employee can customise when they will receive their questionnaire is also very helpful.

Cons: I think that the software can be used by employees as a venting room. Often negative comments are made for the sake of making a negative comment, and once we reply to assess where we can help, the employee hides and does not engage further. I think there should be more encouragement within the answers to suggest solutions to resolve issues rather than just vent about them.

Vendor Response

by HR Bakery on January 18, 2018

Hi Michael,

Officevibe is a great tool but it is not CakeHR :D
That being said, we're releasing our very own Performance and Survey module for CakeHR customers in a matter of months!

I'm really excited to introduce this to you.

Great HR software!

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CakeHR is really easy to use, has key features and the support is amazing. Booking time off is simple and we can keep track of all leaves to make sure no gaps occur. It's worth every penny- a really financially comfortable software for smaller companies, that usually have less useful options.

Cons: A few improvements based on our experience: changing file names would be a great addition, a reminder function that can be customized, more options for data to be included for each employee.

Overall: For a smaller business this is definitely a life saver.

when compared to our previous HR system, Cake.Hr is much easier to use and the UI is nice!

Aug 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User Interface looks really nice, includes many features and functionality wise is a real improvement when compared to our earlier software, modifications for our company needs are really helpful.

Cons: There were some set up issues , but nothing we couldn't overcome. Also, it was a little bit tough to implement correct way of calculating holidays, as the country in which we operate has different way of calculating holidays.

Vendor Response

by HR Bakery on January 18, 2018

Hi Martti!

Yes, Finland has some weird and wonderful laws but I'm really glad that with the help of your team, we were able to provide you with our solution!

Simple intuitive dashboard to host HR needs for a global company reach

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of search through the software, the design that is easy to pick up and function through the site.

Cons: I do not like how it shows up that I have to approve my own time- seems like there is a lack of separation between my account and myself as an admin

Overall: It is ideal to have it be able to sync up with our slack account to be in communication with who is out in the global company. such a great tool!

use of cake for Italian SMB

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: easy to use, clear, good capabilities of customization, cheap

Cons: absence of renewable monthly policies, limited configuration for carryovers

Vendor Response

by HR Bakery on August 08, 2018

Hello Fabio, thanks so much for leaving the feedback :) I would love to have a further chat with you to review your policy settings as well as customising carryovers. I am confident we are able to find a best solution for your Leave Management requirements :)

Thanks
Ilona

Capterra loader

Cake HR Review

Nov 16, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Customer service, because they are very quick, kind and helpful. Always looking for a solution.

The dashboard is very good, collects all the useful data.

Cons: Settings, for me it is confusing where and how to add e.g. vacation related stuff. Not userfriendly enough, but maybe it's just me.

Also the documents part, I'd be happy if we could create more folders, better folder structure.

And the timesheet report, I would be happy of some changes.

Overall: Helped us a lot, but I think there are some parts that need to be improved.

Easy HR

Jul 31, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My employees love how easy it is to request leave.

Cons: Other features can be complicated to find or use.

Overall: Excellent service beaten by phenomenal customer service. Easily the best experience I've had with any company.

Pretty decent leave management!

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We liked the ability to create many time off policies, the granular control of assigning different time off policies for different employees and who can approve whose time off.

Cons: Documents management could be way better. For starters, we would like the ability to rename files and not have their entire file names listed out. It would be great to be able to sort them into folders. And for employees to be notified of any file uploads. It really ought to behave more like a proper bulletin board and not be an afterthought.

Vendor Response

by HR Bakery on May 07, 2018

Hi Benjamin, thank you for taking your time to submit the review, some very useful advise and ideas here! :)

With regards to Documents Management, couple of things are already in place - e.g. employee notification that a new doc has been uploaded.

All the other ideas are excellent and are now added to the pipeline, so please watch this space! :)

It fits perfectly to our company needs

Aug 04, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use and the wonderful customer support. The software is always helpful and if I don't find the way on how to do something, customer support is always there to help.

Overall: it fits perfectly to our company needs, or to the HR department needs. It's fully reliable.

Vendor Response

by HR Bakery on January 18, 2018

Lali! Many thanks for your ratings and review.

Excellent HR software and great team behind it

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It addresses many of our company's HR needs in an easy and user friendly way. It has greatly transformed the way we are working and people have embraced it.

Cons: Nothing in particular. Could you with some more localisations though but, other than that, only minor annoyances.

Very user friendly application that also offers a lot of functionality

Jan 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Team Cake HR has been very helpful in implementing and solving all the problems. Our employees have adopted the system very quickly

Cons: I'd like to see more integration with G Suite and GDrive. In some ways, it would be good to add more advanced settings. For example, more options for email notification settings. I would appreciate the possibility of importing data for some leave policies,

Overall: Our employees have adopted the system very quickly.

Overall is good but still needs a lot of improvements, for example, mobile app still not perfect

Aug 16, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Organizing data, calculating vacations, attaching assets and hire-chary section. Vacations requests

Cons: Mobile app and one of the most features that need improvement is offboarding and tasks, sometimes I completed them or someone else does and I still have the tasks in my dashboard.

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Moataz!

We've just released a new version of the Android and iOS application that includes tasks! Week by week, we'll add more features to make sure you're efficient whilst on-the-go!

It`s a useful tool helps our company to master out HR issues.

Aug 16, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use, and really a value added to our company that helps us to arrange internally.

Cons: I don't see that there is one point you should focus on it, but everything in technology has to be better over time,

Overall: Be well organized

Vendor Response

by HR Bakery on January 18, 2018

"everything in technology has to be better over time" - we agree! Based on the feedback, we're constantly improving UI, UX and features.

I'm really happy you find CakeHR easy to use and that our solution adds value to Chesstag!

Amazing customer support

Jul 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Starting as a team of 3 in 2009, we are now a team of over 95 people, so an Excel sheet for managing leaves was no longer a solution. CakeHR is the only online software leave management which is exactly what we expect for our company. We are really satisfied with client support, they are kind, helpful and respond amazingly fast. They listen to your needs and wishes. CakeHR is user friendly and a real asset for employees, managers and HR !

Vendor Response

by HR Bakery on January 18, 2018

We love SenseFly! Your sense of community in the workplace really resonates through to our office.

Essential and Practical HRM System

May 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We initially did our HR functions manually until our management introduced CakeHR. It is great because as an employee, I am able to apply for leaves online and track my leave balances. The system has introduced automation and efficiency in the HR functions.

Cons: From an employee perspective that interacts with cakeHR, I have not had any major disadvantages to report. It has worked great so far

CakeHR - good product, even better service

Nov 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an SME we needed a platform for our HR. We reviewed most of the systems intended for a business for our size and CakeHR was the best price / value combination. Since taking it, we've found it to be useful, it's done the job we wanted. Best of all has been their customer service. When we've had a development request they've taken it seriously and, in most cases, added it. The product needs some further development, esp around appraisals. But we are happy with our choice and hope to stay with Cake for some time, especially if they remain as responsive as they've been to date.

Cons: It could be a bit easier to navigate. I sometimes have to get reminders on how to find certain parts of the platform.

Awesome time saver

Aug 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The request and approval process is so intuitive, all of our staff were able to start using CakeHR with minimal or no training. Having a bird's eye view of everyone's leave status is awesome and the interface is very visual. The reports you can create are also extremely useful. Support is timely and helpful. The development team are always trying to improve the interface and add functionality which is great.

Cons: Nothing I can think of

Overall: CakeHR has enabled us to go paperless for all leave requests. The approval process is so easy it has enabled each individual manager to approve requests on the fly in real time. As an organization, this has saved us a lot of time and money.

Vendor Response

by HR Bakery on August 22, 2016

Thanks John!

I'm super proud to have introduced CakeHR to you at the right time and that it is doing exactly what you need and more!

Setup and use were without issues, we used it for a team of about 10.

Aug 18, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Just works. Makes everything transparent for employees, and it requires 0 training for them to use it

Cons: There was a bug in the acurrment calculation but not really a big issue. It would be nice to attach documents to time off for thinks like sickleave

Vendor Response

by HR Bakery on January 18, 2018

Hi Peter!

Thanks for your honest review. We have just released a new "Recipe" that allows you to customise flows for leave approval. This includes creating tasks for employees to add documents after a certain number of days after the request approval. This is perfect for cases where employees get a sick note a few days after the request.

I'll schedule a call to make sure you're making the most out of this feature!

Capterra loader

This application is very easy to use because of the mobile application and the web application.

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: View the employees inside the office at a moment is very and the customizable approvals for employee requests. These very simple features are helping in a huge way to enhance the achievements to be gained by the company. Since employee satisfaction is very important in a company. Dragging and dropping the employees inside the company to create teams is another valuable functionality because it's very easier to plan the current processes in the company. This application has a lot more pros than cons. Very easy to use and has a lot of functionalities which are useful to a company.

Cons: There are some small cons in the user interfaces because sometimes they get stucked in low performance PCs

Still in the beginning phases of using the program but it is already helping getting leave days utd.

May 23, 2016
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

Comments: Two things that we could not perform:

1. We could not go back to certain dates as we tried to get a complete overview of all leave days taken from employment date.

2. Some changes did not happen immediately like changing the amount of leave allocated.

3. The program took very long to load pages.

4. Leave days longer than a certain period could not be entered which was the case with an employee applying for maternity leave.

Vendor Response

by HR Bakery on May 23, 2016

Hey Jacques!

Great feedback - very constructive and needed.
We are constantly improving the application based on needs in HR and management and feedback of how the application is operating.

We are currently about to release a big update were the entire application is refactored meaning that load times across the application are increased and allows us to build on the application without being a heavy load! Soon you will see a massive improvement :)

It would be great for us to go through the other points you have made as I am interested in what did not change immediately. I have not heard of that occurring before so that is interesting.

Let us schedule a time to speak early this week and go through the points :)

Many thanks for your subscription!

Lee

cake review

Aug 03, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Is Easy to us and have a nice design. You can integrate it with slack and G suite

Cons: I would like it to be a complete HRMS (recruitment, talent management, etc)

Overall: OK. Sometimes we have problems, but works ok most of the time

A nice and easy to use product

Dec 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Super easy to use -Nice features -Good integration options with external tools -Great options (example, use of Assets and can track who is using what) -Customizable to a required level

Cons: -Reporting could be better (team wise leave utilization reports for example) with a lot more options -For teams based in multiple locations, the calendar could not be set differently (for example in the Middle East where the weekend is Fri / Sat where as in an Asian Country it would be Sat / Sun. -The options of directory, org charts and teams could be shown when you keep the cursor on "Company" for quick access rather than having to go in to "Company" first (an additional click!)

Vendor Response

by HR Bakery on January 18, 2018

Shihan! Many thanks for your honest review. We're all about making your business and employees more efficient so having features such as Asset Management really do help even if you never knew you needed it!

We're about to release an employee scheduling tool that will allow you and your employees to view the correct weekend days and working days throughout the company. I also like the idea of updating the UI/UX of the Company view. That extra click could go a long way!

Simple interface that gets the job done

Nov 09, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Cake does a great job simplifying the HR process with intuitive user setup and calendar management. The reporting tools are effective as well. It is lacking in features to support larger (or rapidly expanding) enterprises, such as a bulk user creation and full timesheet/payroll management (it only handles vacation time). This is more than made up for with a highly responsive account/service team.

Pros: Simple, intuitive interface.

Cons: Is not a complete HR solution for payroll and timesheet management (yet).

Recommendations to other buyers: A great solution for small- to mid-size organizations that need to aggregate their vacation calendar request/tracking process.

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Eric! We agree that CakeHR has lacked in payroll/timesheet functionality which is why we are just about to release timesheets to all current customers of CakeHR!

It will make running payroll reports a breeze!

CakeHR is friendly user and easy to adapt

Jul 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and adapt even for the new users.

Cons: The feature or the layout of the website.

Overall: When I first used CakeHR, I found its very interesting because this was my first time using this software. It was bit difficult for me at first but I slowly adapt to the functions as I am the administrator I need to fully understand how to use CakeHr. Its a mostly self-learning.

This is a very reliable app

Jul 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We use this application in conjunction with Google Apps. There are approximately 25 employees in our company. I really appreciate how reliable this apps is and the customer support is very friendly.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Firaz! Having a solution that is not only increases your efficiency in your growing company but also being reliable is really important in this day and age!

We love supporting Lekvi employees and business goals.

I had an issue with an employee's profile, cust serv was very helpfull in solving problem

Aug 03, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very good for tracking purposes if used correctly by employees, easy to run most reports, gives overall exposure managers need with employees

Cons: Reporting isnt as good as it should be. If you change someone's vacation entitlement part way thru the year cakehr doesnt prorate days allowed accordingly

Overall: All employees have visibility of company as a whole when it comes to vacation booked by others in their departments. From a management point of view, we can see who is using the system properly

Vendor Response

by HR Bakery on January 18, 2018

Hi Beverly,

Thank you for your honest review! I'd love to make sure you're getting the most out of Cake. We do pro-rate allowances based on the change of employee or policy settings. I'll make sure you're shown this function and you're happy with our solution.

CakeHR

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Relatively easy to use. I like that I can have a manager approve but I can see when requests are submitted.

Cons: Some things are difficult to figure out or find. For example, I needed to adjust the hours for an employee and it took me a long time to find the place to do that. Some of the tabs/sections aren't very user friendly/intuitive.

Maybe it is a setting option, but it would be nice to easily be able to send reminders or automatically. I have managers that "forget' to approve.

Good for staff to track their leave and manager to keep track of the remaining leave

Jan 31, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Staff know how much leave they have left at all times and it's not personal if leave is used up and leave is denied.

Cons: Too many emails in my inbox for each change and notification of modifications for each changes. It would be great to receive a weekly/monthly summary for each staff memeber

Best customer service!

Sep 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We've been using Cake.hr for six months or so and not only is it easy to use, to understand, and to implement the HR factor into our small business (nonprofit) but Lee has called me personally three or four times to check up on how we like the business, are we figuring it out all right, do we have any suggestions, etc. I was having a browser issue with Cake.hr and he stayed on the phone with me while we figured it out, even though it had NOTHING to do with his end of things. He's always pleasant and even the help bubble on the site is helpful (which cannot be said for all help chat bubbles).

Vendor Response

by HR Bakery on September 11, 2015

Thanks Jenny! It was really interesting for me to work with you during your free trial and I enjoy our little catch up conversations too - it certainly helps me hear a familiar and friendly voice once in a while :) Any issues you do have, we want to make sure that you are confident in our application and service so, there really is no problem in me getting to the bottom of issues that may not be related to us. It actually helps us understand more about what you may experience so we can improve things in the future!

Appropriate and effective tool to successfully handle every HR related matter.

Aug 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: An easy to use and a truly intuitive software with an user-friendly interface. The functions are presented in one menu and adjusted to the needs of every business.

Cons: Notification settings are too general so I kept on receiving notifications that did not apply to me. However, it was dealt with in due time after my kind advice their pro customer approach.

Overall: Easy time & work management, easy in-company communication, clear work schedule.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Kate!

We are currently building a customisable permission and notification so that you can choose what you receive and when.

Amazing Service!

Jul 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Amazing client service, near immediate response time and very professional management system! CakeHR will definitely help with my whole teams organization and planning, Thank You!

Capterra loader

CakeHR review

Jul 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Calender. It`s really easy to use it and it`s easy to make new settings.

Cons: Profiles setting. I should press "save" all the time when i want to change some information

Overall: 1. Time-off balances tracking

2. Contact information (quick access)

3. Organizational scheme

Ease our staff administration

Nov 15, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use. There's a mobile app.

Cons: The mobile app should have more features.

Overall: CakeHR is very easy to use and implement. Before we had a Google Sheet which was perfect for 3 persons. But then we grew to 10 and I didn't want to take any more of my time handling a stone age tool. I feel now very comfortable with CakeHR, a dedicated product at a very competitive price. Last but not least, all our requests for support have been responded to very quickly. Thanks!

Vendor Response

by HR Bakery on November 15, 2016

Erfane! A pleasure to read your review. We appreciate the comments and, just in time for the end of the year, we're going to updating the mobile apps to include more features like the web app! We also have a few surprises up our sleeves in the new year so get ready for that!

CakeHR has been a great to help me saving time with my employees!

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: CakeHR is very simple and intuitive. In a matter of minutes, I have been able to use it and solve most of my HR day to day management.

Cons: I personally don't like very much CakeHR iOS app which I don't find as intuitive as the web version.

Used this software at a previous job

May 18, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: The interface is very user friendly and it's easy to set up permissions and organizational charts. Employees found it easy to ask for time off.

Cons: We kept finding errors in employee's time off records meaning that I manually had to figure time off when someone complained. Very annoying.

Vendor Response

by HR Bakery on June 07, 2018

Hi Jahana, Thank you for taking your time to review CakeHR! :)
I am pleased that our HR solution is working for your previous organisation and has eased the running of daily errands to you and your employees.
We indeed had a few bugs in time off calculations about six months ago but since we not only address the issues by looking into specific cases but also review the impact for all users, we are confident that these issues occur on much fewer occasions.
I hope you are enjoying your new role and please feel free to get in touch if you have any questions at all :)

CakeHR has made it easy!

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use! The way you can get reports for HR is awesome, really easy and quick to get the info you need.

Cons: We are mexican companies, there is some important info for every employee we need to get, but the custom fields have been doing the job. Also, in the compensation tab, you can only use USD or Euros as currency, even though you have a big list of currencies.

Overall: It has been very easy to keep track of every employees info. The way you can get the reports it´s really easy and quick.

I love how they keep improving the software with new features to make it work better.

Pleasant and convenient.

Aug 03, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great for international companies. Easy on the eyes and multiple features. Adding time off is quick and pulling up information is fast.

Cons: Would be nice to have sub departments that you can sort with. Maybe additional filters? Also the ability to have Euro and North America Calendars separate for users.

Vendor Response

by HR Bakery on January 18, 2018

Thanks Arvid!

Employees can be allocated into Locations and this can be filtered in the Company Calendar. Even employees within one team can have multiple locations - such as remove workers for development or support.

I'll make sure you're set up so you can see the right and relevant information at hand!

A significant upgrade on tribe HR

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have been with cake for several months. We were initially with Tribe HR. We moved to join Cake as we were attracted to the slick and intuitive interface and the integration with our calendar. As well as the intuitive billing interface. So far all of this has been on point and it has been a big upgrade for us.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Peter! We believe that companies are always looking to improve the way they deal with the day to day tasks and employee management which is why we believe in constantly improving CakeHR.

I'm glad that we've been able to add value to your company from day one!

Performance review options

Aug 28, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Cake HR is a fantastic system but I would love to see a performance management module that could include the setting and measurement of KPAs and KPIs.

Pros: Leave management module works really well

Cons: Would love to see a performance management module that could include the setting and measurement of KPAs and KPIs.

Recommendations to other buyers: Excellent, simple and elegant to use.

Vendor Response

by HR Bakery on January 18, 2018

I have to keep hush hush... ah, forget it! I cannot wait to show everybody the full-blown Performance module for CakeHR.

Scheduling 1-to-1 meetings for appraisal, goal (OKR & KPI) tracking, development goals, 360 reviews and surveys! It will be the biggest release since CakeHR began!

Remember, keep it hush hush ;)

so far it's been good

Aug 04, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The UI is great and the work flow of the platform is intuitive. The customer support has been awesome as well.

Cons: It's really just lacking in some features we need but the features that do work, work well. Becuase we are still reliant on our current platform to serve our needs. We don't get as much use out of Cake.Hr as I feel like we could. We were told new features will be released in late August early September so we're waiting for those to determine whether or not we work Cake.Hr into a permanent part of our business processes.

Overall: organise our team paperwork and onboard new members as well as track employee information as well as GENERAL schedules in one central location

Vendor Response

by HR Bakery on January 18, 2018

Hi Siri,

I must admit that we have been slow to release the latest modules and features but that is because we have been making them into something so much more. We're JUST about to release them so I'm going to get in touch with you and make sure you're making the most out of your subscription with us.

Excellent

Aug 03, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great support, quick and responsive. Features are easy to use and there is a lot of customisable options available. Easy to manage users, book time off and from what I understand there are lots of features coming soon.

Cons: Could do with a little more integration and could do with some extra options around file storage and online documents.

Overall: No more bloody written bits of paper asking for time off.

Vendor Response

by HR Bakery on January 18, 2018

Hi Jon!

This year, we're going to be working massively on integrations with many great solutions available. It is planned for Q2 so I'll keep you updated on that!

coresystems review

Aug 07, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Comments: We were looking for a absence management software that could be integrated with our mobile solution "coresuite" and SAP Business One. We found in cake.hr a good compromise in term of easyness to use, quick setup and API

Pros: - quick setup - easyness to use - API support - fast support

Cons: - some functionalities are limited and could be extended

Vendor Response

by HR Bakery on August 10, 2015

Hi Paolo! We are super glad that you have made the most of CakeHR by using our API. How CakeHR functions and what features we have are being revamped right now and new and improved features and capabilities will be yours soon! We are very much looking forward to that - stay tuned in the coming weeks! You will get a notification day by day when something new occurs.

Easy to Use

Aug 06, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

4 / 5
Value for Money

Comments: We have found Cake HR and easy to use system.

Pros: Easy functionality Easy for staff to request Hols

Cons: Line Management layers for holiday authorisation, but this is being developed

Vendor Response

by HR Bakery on August 06, 2015

Hey Chris, thanks for reviewing! As you know, we are developing multi-layered approval for time off requests and this will be rolled out within a month or so. Thanks for your constant feedback because without it, we would not be able to develop further towards meeting your needs! We are proud to be able to work towards them.

I love it! Simple to use, monitor and setup. UI is very interactive.

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple to use. Intuitive workflows and change the hierarchy. Setting the org is pretty simple. I can perform all the company HR operations.

Cons: It gives a weird login issue sometimes. When i login, even after many days, it gives me a session error and asks me to re-login.

Overall: Well managed HR operations for the team.

Visibility of the org changes.

Visibility of the employee plans.

Vendor Response

by HR Bakery on January 18, 2018

Thanks Bhakti for your honest review! Sorry that there has been a hiccup with the login page. If it persists, just reach out to support and we'll gladly see what is happening there.

HR for the Non-Profit

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. The interface is great. Cost is fair.

Cons: I don't have any complaints!

Overall: CakeHR has been a lifesaver for our organization. Prior to CakeHR we we trying to keep track of all of our human resources information in various places and in various systems that weren't able to manage that information. CakeHR allows us to have clarity and function well without the need to hire an employee to cover this post. Great platform, easy to use, and has served us well. Thank you, and keep up the great work!

Recommendations to other buyers: Nothing else.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Austin!

We love serving the church and I'm super glad to see that you're feeling great about CakeHR.

Quick, Easy & Great Value

Aug 05, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I've tried multiple SaaS based HR solutions over the years and was delighted to find Cake HR, it's quick and easy to get setup, it has a great UI and is good value.

Pros: Great customer support and assistance with Queries and suggestions.

Cons: Only one minor complaint is that I'm not a fan of the wood effect background on the dashboard.

Vendor Response

by HR Bakery on August 05, 2015

Thanks for the review Kriss! Actually now we're in rebranding / redesigning process, so I can assure you "sushi board" will soon be gone :)

So far it's been a piece of cake! :)

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can easily access all our HR information all in once place. I've been able to add custom fields to really mold CakeHR to be what we need it to be.

Cons: The mobile app. It's only capability is minor directory information and PTO. I'd like to get full CakeHR functions from the app.

Overall: I am able to access all my personnel information in one place.

Vendor Response

by HR Bakery on January 18, 2018

Hi Lupe!

We're constantly improving the mobile app because we believe that we're more on-the-go than ever before!

Most, if not all, features of CakeHR will be available on mobile

Easy to use, online HR system.

Oct 26, 2016
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Support

Ease of use

Cons: Lacking a few features

Overall: We were looking for a simple and easy to use, online HR, system to start managing a growing team. We came across CakeHR and haven't looked back. Best of all, the support is excellent. Every time we've had a query or problem is solved right then and there and we can get back to work. We're very happy.

Recommendations to other buyers: We would love to be part of a beta program to test new features as soon as they're available. We want to use Cake more.

Vendor Response

by HR Bakery on January 18, 2018

Thank you for your honest review, Gary! Keeping looking forward! We are - especially as we have mammoth sized modules being released this year.

Perfect system to keep track of the team holidays & contracts

Oct 26, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - time of requests

- org chart

- visibility of calendars

Cons: - adding aditional policies

- temporary contracts

Overall: overall the experience is great, and whenever I have any doubt the customer happiness team is super fast on solving it.

Recommendations to other buyers: keep improving as you are already doing :)

Vendor Response

by HR Bakery on October 26, 2016

Hi Lali,

Thanks for the review! This is super great for us and we have really enjoyed getting to know you and the team!

I'm going to give you a call because you CAN add new policies ;) Furthermore, I will let you in on some secrets from the development team with new features coming very shortly

Lee

Makes HR Functions a Snap!

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, user interface, support. All around it is a great product.

Cons: I wish some of the reports were more customized to what I need but it is quite minor and I can get by without it very easily.

Overall: Cake is a great tool to manage an office. Since we have started using it we have nothing but great experiences with it. The support team is great and very quick to respond. I wish I required more of its functionality because it would make my life that much easier! I would definitely recommend it.

Recommendations to other buyers: Keep on doing a great job taking care of the customers!

Easy and Nice Dashboard

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean layout, ease of use

adding new employees is easy

editing errors is a breeze

Employees like to know exactly how many days they have remaining and dont have to ask me as often

Cons: Sometimes its difficult as a manager to navigate through all the different functionalities available.

Really impressed with CakeHR!

Mar 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are a small non-profit and were sick of the time-consuming task of tracking time off in-house. I stumbled across CakeHR through a web search and immediately was interested. The interface is so user-friendly, easy to use, and intuitive. The cost is extremely reasonable, and I must say the customer service has been fantastic. Lee spent over 30 minutes working with me on one issue to customize the service for our needs! CakeHR is constantly taking in customer feedback and releases new updates and functionality every Thursday and Friday. A wonderful product, thank you!

Vendor Response

by HR Bakery on March 14, 2016

Mindy! Thanks! I was really happy with was that we resolved the issues of settings your policies with our dynamic settings despite US States having crazy laws for time off. And, despite staying in the office later, my dinner was warm and girlfriend happy :D

Glad you are with us!

Capterra loader

Simple and easy to use software for your day to day HR management needs.

May 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's simplicity has made it very easy for new learners to understand how to operate it effectively thus ensuring proper employee management. It is also able to generate relevant employee reports thus making really good.

Cons: I have not witnessed any cons during the period that I have used the software. For me it's the best HR management software for small businesses.

Overall: Reports and graphs that helped me analyze employee trends.

CakeHR not completely user friendly but offers a lot

Jan 25, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Lots of features

Cons: Not intuitively easy to navigate

Overall: As a relatively new user it took me quite a bit of time to figure out where everything was and what features the software offered. The menus are not that intuitive as compared to many other online-based business software packages.

Recommendations to other buyers: Try first before committing - it may not be for you if you are a small company or non profit

Vendor Response

by HR Bakery on January 18, 2018

Thanks Jeff for the honest review!
We're always improving the way you use CakeHR and believe that user-ability is a key feature towards building the perfect solution.

Exactly what we needed

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great piece of software for managing our remote team. All on-boarding documents are stored, holidays are applied for and tracked and everyone can update their own information cutting down on admin time.

Cons: None, only issue we have is with some of our team having one pot of leave for all their entitlement and it being difficult to run reports on.

Overall: Really helpful team who respond quickly to queries on the Helpdesk.

Love this software. It keeps track of everything for us. It's a great tool for any business.

Aug 23, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple design and the ability to allow the employee to enter their own days off for approval. It's one more task I don't have to think much about. It just happens keeps up with it all.

Cons: A few things have been hard to find. When we first started using it, I thought to locate where things were was a little complicated. We navigate it pretty well now.

Overall: Tracking employee vacations is the best part for me.

Vendor Response

by HR Bakery on January 18, 2018

Many thanks for your review, Tonya!

We're always updating our UI and UX based on your experience. We want CakeHR to be as efficient to use as possible - for any level of user. We'll continue to improve and make sure you're making the most out of all the features easily.

Needs more descriptions and setup help a lot of the sections are confusing

Aug 16, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Each employee can do their own thing and supervisors can manage nice for if you have various branches

Cons: It calculates leave in a strange way and added transactions to certain employee accounts for no reason

Vendor Response

by HR Bakery on January 18, 2018

Hi Riette!

Many thanks for the feedback. We keep all transactions available for you to view incase any policy settings or allowances have changed. If you need help understanding the reports, I'm on hand to help out and make sure your employees' balances are accurate.

A great tool, both efficient and user-friendly

Jan 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Working with the CakeHR system is really great.

First, you don't have to go through a tedious and time-consuming training since this tool is very intuitive and you learn very quickly how to use all of its features.

Besides its user-friendliness, it is also a very efficient and powerful system which includes all the tools that are essential.

To sum up: a fantastic tool I would highly recommend!

Vendor Response

by HR Bakery on February 01, 2016

Thanks Wasseem!
It is great to hear that not only do we have the right tools and features but also the user-experience is on point too! We aim to increase this week by week with little touches but it is something that we hear a lot of. Sometimes, you just have to trawl through pages to find what you are looking for - with CakeHR, you have it all in no more than 2 clicks away.

Glad to have you with us!

The CakeHR support is more than just great. In the tool we found all features we were looking for.

Jan 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: - mobile an desktop version available

- free customizable regarding all relevant time off policies and durations

- easy to use for users

- fast and professional support

Cons: - admin features are somehow hard to find - they a positioned on different levels

- date picker is by drop down only available for the following 6 months, would not harm to have it all year

Overall: no more excel for vacation/time off planning

Great product with excellent service

Oct 26, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Ease of use. Interface. Mobile app.

Cons: No easy way to accomplish bulk actions

Overall: I don't often have issues with Cake, but when I do, customer service is phenomenal. They respond quickly and ALWAYS resolve my issues. There are some quirks that I wish could be addressed, but the company is definitely moving toward a perfect HR product.

Recommendations to other buyers: The app could be better. As a supervisor would be nice to approve/deny requests etc.

Vendor Response

by HR Bakery on January 18, 2018

Hi Peter.

You make us blush. We're really proud to support you and serve your Non-Profit.

Easy to navigate and pretty great customer service. Wish the mobile app was better.

Aug 03, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Mainly the fact that the employee filing system is easy to manage and incredibly organized. Makes things easier.

Cons: Mobile application is not as functional as it should be. There's a lot of HR material that I would love to upload and refer to via cake

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Anthony!

I'd love to get your opinion on the HR material you'd like to upload. I'll set up a call with you next week to make sure we're improving our solution for your needs

You can be better

Nov 16, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's useful and easy to understand.

The implementation was very fast.

Cons: In some section you don't have space for details information, for example, only have Notes, but you can't change the name, and sometimes is important to categorised some information.

Overall: I count see all the information in the google calendar, this was great, we can centralized all the information in the simple way and public for everyone.

CakeHR Program

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use with CakeHR is great! Our employees are finding it very easy to do the tasks assigned and the onboarding and offboarding task lists are working very well for us.

Cons: I would like to be able to print out our organizational chart; unfortunately when Ilona tried to help me with this, it just ends up too small. She was a great help though!

Overall: See above :)

Great product

Aug 19, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Userfriendly!

Cons: Price

Overall: This is my second company where I implement Cake.HR, really like it.Its really easy to work with it, explain to my workmates.

LIke the look of it and really simple calculation, makes life of HR and team in general really easy., you can see all of vacations , day-offs etc at calendar.

Vendor Response

by HR Bakery on August 24, 2016

Hi Vlada!

We are so proud that we have up-selling heroes around the world and super glad that you have joined us again!

Your feedback is most welcome at any time as you know :)

Lee

Cakehr to our rescue

Feb 02, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: It has been several months of using Cakehr and all i can say is that i really really love the system. Very easy to use, has reduced our paperwork and printing costs especially since employees request for their leave online, onboarding is so much easier now that each of the us knows what is expected of them when a new employee arrives. I CANNOT fail to mention how happy we were when cakehr(Lee) allowed us to use the system free of charge in November and Dec 2016 since our budget didn't allow us to pay then. In addition, they discounted 2017 subscription by 2 months!!! Why should i shopped anywhere else when cakehr has been this good!!!

Sadly though, am yet to settle 2017 subscription but i endeavor to very soon. Thank you Cakehr!

Super easy to use

Aug 03, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We use the app on a regular basis to submit and approve days off for the staff. The app has always been easy to use!

Cons: I have been hoping to see the added benefit of reviews. I know you're working on it, just excited to see it and hopefully use it!

Vendor Response

by HR Bakery on January 18, 2018

Hi Steve!

We are working on it! How about I set up a call and get your opinion? We can look into rolling it out to EideCom employees at the start of 2018!

Excellent product with great value for money

Feb 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: value for money

Cons: Only 60-70% of the required features are out there

Overall: Our scout for the best product stopped after we found cake.hr. It's the best value for money product out there. Couple that with best customer support, your search for a HR software ends there. Obviously they need to quickly load it with more features that are essential, but I do see these guys moving in that direction

Vendor Response

by HR Bakery on January 18, 2018

Hi Kiruba!

I'm really that, not only you found CakeHR but that you believe in us and we're moving in the right direction. We've got loads planned for this year including Performance Review, Scheduling, ATS and Expenses.

It is going to be massive! I would love to see that percentage in your review drop dramatically ;)

Nice Basic Software for HR

Sep 14, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pro - nice centralized system. Easy to add time off for various reasons.

Con - terminated employee records are not archived - they are deleted (not good if payout is disputed)

- no warning given if approving a request for time off for an employee who is over their accrued time off entitlement

Vendor Response

by HR Bakery on September 14, 2015

Hey Sarah!
Thank you very much for your review and it is great you give balanced feedback - in any case, it helps us provide an excellent app and service to you. I will be contacting you personally to introduce you to the features that may not be clear to you right now - but they are there :) I will also use the opportunity to understand more of what you would like to see in the application too as that would be a great UX help for everybody!