HR Bakery

CakeHR

4.5 / 5 140 reviews

Who Uses This Software?

CakeHR is the ideal choice for small-to-medium businesses that don't want to get bogged down in using spreadsheets or paper to manage their employees.


Average Ratings

140 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.40/month/user
  • Pricing Details
    No credit card required. No hidden fees. Cancel anytime.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • HR Bakery
  • www.cake.hr
  • Founded 2012
  • United Kingdom

About CakeHR

CakeHR is an award-winning HR management solution that simplifies HR. Built to help small and medium enterprises stay agile, it offers key features like 360 feedback, employee scheduling, goals, expenses, performance appraisal, time tracking and team directory. Rely on CakeHRs user-friendly navigation and customizable dashboard to effortlessly automate tasks, eliminate Excel sheet dependence, boost software adoption and reduce email frequency. Android and iOS apps are available.


CakeHR Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Group Scheduling
  • Shift Scheduling
  • Time Tracking
  • Vacation / Leave Tracking
  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management
  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Expense Tracking
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking
  • Overtime Calculation
  • Time per Project Reporting
  • Vacation / Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

CakeHR Reviews Recently Reviewed!


Essential and Practical HRM System

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We initially did our HR functions manually until our management introduced CakeHR. It is great because as an employee, I am able to apply for leaves online and track my leave balances. The system has introduced automation and efficiency in the HR functions.

Cons: From an employee perspective that interacts with cakeHR, I have not had any major disadvantages to report. It has worked great so far

I used Cake HR to compare to our current HR software.

May 08, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The UI is super beautiful and intuitive, and it definitely beats filling out a form! Easy to use and requesting time off is really easy.

Cons: The mobile app version of Cake HR is awful. The only thing I could do comfortably was request time off!

Capterra-loader

Simple and easy to use software for your day to day HR management needs.

May 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's simplicity has made it very easy for new learners to understand how to operate it effectively thus ensuring proper employee management. It is also able to generate relevant employee reports thus making really good.

Cons: I have not witnessed any cons during the period that I have used the software. For me it's the best HR management software for small businesses.

Overall: Reports and graphs that helped me analyze employee trends.

Capterra-loader

Management of employee permits and other human resources tasks.

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful.

Cons: A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this.

Overall: A big problem that I have been able to solve with CakeHR is that I receive email notifications of employees' free time requests and approve or reject them by the same email. This has made things easier for me.

quite intuitive and the basics are good but lacking in reports, visuals and integrations

Apr 26, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: it can house the basics of HR reporting, quite intuitive when you use it, support team takes time but they are generally very helpful and really helps to resolve cases

Cons: support team replies on time and sometimes takes time due to time difference, Lack of detailed reports, downloading of all employee basic info, data integrations to other platforms, further customization and visualisations of org chart and reports could be made better

Overall: organizing our employee data, analyses basic reporting tools

Vendor Response

by HR Bakery on May 07, 2018

Hi Shasta, thank you for the review! :) There are many different options for you to extract reports with customised data as well as customise the visualisation of dashboard, and I will be happy to lead you through to find the right solution for you. I will be in touch with you directly to chat more specifically and answer all your questions. Ilona Kalnina Customer Success Manager @ CakeHR

Capterra-loader

Very easy to use, and the support is fantastic

Apr 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I personally like the that the setting up of users is easy. some of the features are more than expected.

Cons: I think the main dashboard could be a set out better and the setup of teams and managed groups could be easier.

Overall: not yet use to its full potential and it is still a work in progress

Capterra-loader

Excellent application for time measurement and human resources functions

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool allows to register employees in a database and optimize the vacation time and days of absence from work. It notifies you if an employee needs a free day or your vacation, very easy to use, good interface

Cons: In the time that we have used it, it has given us many benefits in the part of human resources, therefore I have no complaints until now that something is going wrong, we like it

A brilliant app

Apr 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The support is really great. On the odd occasion I've missed functionality on the system I have been able to contact support discuss it with them and have it added to their development road map. It's easy to manage and mostly intuitive.

Cons: The approval settings can sometimes be rather confusing however these are once off settings when adding a new employee.

Excellent HR software and great team behind it

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It addresses many of our company's HR needs in an easy and user friendly way. It has greatly transformed the way we are working and people have embraced it.

Cons: Nothing in particular. Could you with some more localisations though but, other than that, only minor annoyances.

Pretty decent leave management!

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We liked the ability to create many time off policies, the granular control of assigning different time off policies for different employees and who can approve whose time off.

Cons: Documents management could be way better. For starters, we would like the ability to rename files and not have their entire file names listed out. It would be great to be able to sort them into folders. And for employees to be notified of any file uploads. It really ought to behave more like a proper bulletin board and not be an afterthought.

Vendor Response

by HR Bakery on May 07, 2018

Hi Benjamin, thank you for taking your time to submit the review, some very useful advise and ideas here! :) With regards to Documents Management, couple of things are already in place - e.g. employee notification that a new doc has been uploaded. All the other ideas are excellent and are now added to the pipeline, so please watch this space! :)

Vacation requests from paper to digital in 30min

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My biggest pain as CEO was to manage vacation and time-off requests by employees in an old fashioned parper, email, chat form. Now I just get a notification from Cake, that somebody wants to take time off and I just click confirm. Time saver, big time!

Cons: I want to still try out the new conditional tasks feature in Cake. Previously assigning tasks for employee onboarding was a bit messy.

Can it get any cheaper for a high quality piece of software like this?

Mar 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use, replicates and automates a lot of different HR functions, and is very inexpensive for the price.

Cons: Functions are still limited at this stage and I've encountered difficulty in downloading some records.

Overall: It's an all-in-one HR tool that's presented simple, functional, and is well worth the price

good HR tracking

Feb 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to track vacation time and sick days. I like having all the employee data in one place as opposed to a in a paper file

Cons: need reminders to enter data into Cake. Maybe once a week Cake reminds - any changes for your employees? They take sick days and I don't log it.

Overall: One place for employee records

Very user friendly application that also offers a lot of functionality

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Team Cake HR has been very helpful in implementing and solving all the problems. Our employees have adopted the system very quickly

Cons: I'd like to see more integration with G Suite and GDrive. In some ways, it would be good to add more advanced settings. For example, more options for email notification settings. I would appreciate the possibility of importing data for some leave policies,

Overall: Our employees have adopted the system very quickly.

Good for staff to track their leave and manager to keep track of the remaining leave

Jan 31, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Staff know how much leave they have left at all times and it's not personal if leave is used up and leave is denied.

Cons: Too many emails in my inbox for each change and notification of modifications for each changes. It would be great to receive a weekly/monthly summary for each staff memeber

CakeHR has provided me with an excellent balance between feature and cost.

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It fulfils the critical requirements for managing Human Resource meaning a means for storing employee information , onboarding and offboarding features, time off management and a neat asset tracking module for assigning specific assets to employees.

Cons: Well the software does not have an attendance tracking feature, however I understand that this feature is in the pipeline.

Overall: As a small business and only two (2) employees I was able to find a cost-effective solution for managing my employees.

The CakeHR support is more than just great. In the tool we found all features we were looking for.

Jan 29, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - mobile an desktop version available
- free customizable regarding all relevant time off policies and durations
- easy to use for users
- fast and professional support

Cons: - admin features are somehow hard to find - they a positioned on different levels
- date picker is by drop down only available for the following 6 months, would not harm to have it all year

Overall: no more excel for vacation/time off planning

Cake HR helps us a lot with managing staffs' vacation requests.

Jan 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Overall I like it. Very flexible in terms of information input since we have different structures of country offices.

Cons: Not too many function yet and hard to organize documents. Can't not download employees information easily.

Overall: Employee dictionary and summary of headcount situation.

CakeHR has been a great to help me saving time with my employees!

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: CakeHR is very simple and intuitive. In a matter of minutes, I have been able to use it and solve most of my HR day to day management.

Cons: I personally don't like very much CakeHR iOS app which I don't find as intuitive as the web version.

Great software that works especially well for vacation schedulgin.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, team is very responsive to feedback. The app and website are straightforward and simple enough for team to use quickly.

Cons: A few features need to mature a little bit more and there are a couple outstanding things that would really make it more useful for us.

Easy to use

Jan 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use as it is linked to g-suite. Can check in anytime anywhere by using an app. Can access the details anytime.

Cons: UI. look wise should have been even better. Example Goals - Symbol should have been presented better.

Overall: Easy to track the leaves, goals, documents of every employee any time. Managing the goals and keeping the track of one on one, etc are good.

Things are never questioned any longer

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the software is used by both employee and company, it allows everyone to be accountable and keeps everyone engaged.

Cons: The software does not have a one on one platform to allow everything to follow and link to an overall employee file.

Overall: - Accountability
- Clarity

Capterra-loader

Easy to use, both for admins and employees with a great overview and superb support

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive and very easy to use. Give managers and employees quickly a very good overview.
It can automate many task. We use is to plan ahead and also follow up, for onboarding and now also for expenses.

Cons: The one thing we are missing is that we like to be able to set employment status in %, and have a start date for the change and also be able to get a rapport that show these changes.
BUT since we haven't brought this to their attention yet it's on us.

Overall: We get all the information fast and secure in to one system from our employees. No need to look in different places or having a risk of loosing papers or receipts when someone had an expense to report.

Easy and Nice Dashboard

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean layout, ease of use
adding new employees is easy
editing errors is a breeze
Employees like to know exactly how many days they have remaining and dont have to ask me as often

Cons: Sometimes its difficult as a manager to navigate through all the different functionalities available.

Capterra-loader

Great software with great people behind it

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean and user-friendly layout with amazingly helpful people behind the scenes. Lee, in particular, is incredibly helpful.

Cons: The only thing would be the lack of calendar view holiday on mobile app. We have an ever growing young workforce who book their holidays on the app but they are unable to see if other workmates have already booked time off.

Overall: Staff are happy that they can book request their holidays at any time and have almost instant approval in many cases.

Vendor Response

by HR Bakery on January 18, 2018

Hi Craig! Many thanks for your review and we have loved supporting you throughout implementation and beyond. Right now, we're developing the calendar view for mobile which is really exciting. I'll let you know once it has been released!

A nice and easy to use product

Dec 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Super easy to use -Nice features -Good integration options with external tools -Great options (example, use of Assets and can track who is using what) -Customizable to a required level

Cons: -Reporting could be better (team wise leave utilization reports for example) with a lot more options -For teams based in multiple locations, the calendar could not be set differently (for example in the Middle East where the weekend is Fri / Sat where as in an Asian Country it would be Sat / Sun. -The options of directory, org charts and teams could be shown when you keep the cursor on "Company" for quick access rather than having to go in to "Company" first (an additional click!)

Vendor Response

by HR Bakery on January 18, 2018

Shihan! Many thanks for your honest review. We're all about making your business and employees more efficient so having features such as Asset Management really do help even if you never knew you needed it! We're about to release an employee scheduling tool that will allow you and your employees to view the correct weekend days and working days throughout the company. I also like the idea of updating the UI/UX of the Company view. That extra click could go a long way!

Love this software. It keeps track of everything for us. It's a great tool for any business.

Aug 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple design and the ability to allow the employee to enter their own days off for approval. It's one more task I don't have to think much about. It just happens keeps up with it all.

Cons: A few things have been hard to find. When we first started using it, I thought to locate where things were was a little complicated. We navigate it pretty well now.

Overall: Tracking employee vacations is the best part for me.

Vendor Response

by HR Bakery on January 18, 2018

Many thanks for your review, Tonya! We're always updating our UI and UX based on your experience. We want CakeHR to be as efficient to use as possible - for any level of user. We'll continue to improve and make sure you're making the most out of all the features easily.

Fantastic easy to use leave management software.

Aug 20, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy for staff to be able to request time off and for managers to approve these requests. The interface is laid out well and is very easy to use for both management and staff alike.

Cons: The app has limited functionality, there is no option to facilitate scheduling and rotas for staff members, it is not possible to define different hours on a weekend (each day worked is assumed to be the same number of hours). There has also been an issue that i believe remained unfixed where the annual leave year commences on the same day as a public holiday. It throws the whole system off.

Overall: Our previous leave management was managed using spreadsheets and this has made things a lot easier.

Vendor Response

by HR Bakery on January 18, 2018

Hi Mohamed, We've wanted to impress you for a long time and I know it has been a long time coming but our developers have been working hard and we¿e finally ready to show you our full-blown Scheduling module for CakeHR. I'll set up a call to take you through the product and you can then schedule your staff with ease!

Appropriate and effective tool to successfully handle every HR related matter.

Aug 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: An easy to use and a truly intuitive software with an user-friendly interface. The functions are presented in one menu and adjusted to the needs of every business.

Cons: Notification settings are too general so I kept on receiving notifications that did not apply to me. However, it was dealt with in due time after my kind advice their pro customer approach.

Overall: Easy time & work management, easy in-company communication, clear work schedule.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Kate! We are currently building a customisable permission and notification so that you can choose what you receive and when.

Setup and use were without issues, we used it for a team of about 10.

Aug 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Just works. Makes everything transparent for employees, and it requires 0 training for them to use it

Cons: There was a bug in the acurrment calculation but not really a big issue. It would be nice to attach documents to time off for thinks like sickleave

Vendor Response

by HR Bakery on January 18, 2018

Hi Peter! Thanks for your honest review. We have just released a new "Recipe" that allows you to customise flows for leave approval. This includes creating tasks for employees to add documents after a certain number of days after the request approval. This is perfect for cases where employees get a sick note a few days after the request. I'll schedule a call to make sure you're making the most out of this feature!

Needs more descriptions and setup help a lot of the sections are confusing

Aug 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Each employee can do their own thing and supervisors can manage nice for if you have various branches

Cons: It calculates leave in a strange way and added transactions to certain employee accounts for no reason

Vendor Response

by HR Bakery on January 18, 2018

Hi Riette! Many thanks for the feedback. We keep all transactions available for you to view incase any policy settings or allowances have changed. If you need help understanding the reports, I'm on hand to help out and make sure your employees' balances are accurate.

Overall is good but still needs a lot of improvements, for example, mobile app still not perfect

Aug 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Organizing data, calculating vacations, attaching assets and hire-chary section. Vacations requests

Cons: Mobile app and one of the most features that need improvement is offboarding and tasks, sometimes I completed them or someone else does and I still have the tasks in my dashboard.

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Moataz! We've just released a new version of the Android and iOS application that includes tasks! Week by week, we'll add more features to make sure you're efficient whilst on-the-go!

It`s a useful tool helps our company to master out HR issues.

Aug 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use, and really a value added to our company that helps us to arrange internally.

Cons: I don't see that there is one point you should focus on it, but everything in technology has to be better over time,

Overall: Be well organized

Vendor Response

by HR Bakery on January 18, 2018

"everything in technology has to be better over time" - we agree! Based on the feedback, we're constantly improving UI, UX and features. I'm really happy you find CakeHR easy to use and that our solution adds value to Chesstag!

CakeHR is pleasant and hopefully it will be developed further.

Aug 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like especially the look and feel of the software and that it works quite intuitively. Also, the dashboards are great.

Cons: It would be great if one could configurate it a little bit more. For example the holiday practices. And the user rights, e.g. so that all users could see each others' work contact details.
Also, it would be great to have a personal training section for each member of the personnel.

Overall: ToDo -lists and deadlines (e.g. Onboarding and offboarding activities are now under control.)
Directories and archives (e.g. company assets and documentation)

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Alina! We're currently building a training section of CakeHR so you can keep track of certificates, documents and much more year on year! Using the Android or iOS mobile app for CakeHR, your employees can view the company's directory along with employee work contact information.

Officevibe is a great tool for assessing your team's happiness and culture.

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use and the range of information that is supplied in the reports. The fact that the employee can customise when they will receive their questionnaire is also very helpful.

Cons: I think that the software can be used by employees as a venting room. Often negative comments are made for the sake of making a negative comment, and once we reply to assess where we can help, the employee hides and does not engage further. I think there should be more encouragement within the answers to suggest solutions to resolve issues rather than just vent about them.

Vendor Response

by HR Bakery on January 18, 2018

Hi Michael, Officevibe is a great tool but it is not CakeHR :D That being said, we're releasing our very own Performance and Survey module for CakeHR customers in a matter of months! I'm really excited to introduce this to you.

Great HR software for small teams.

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: CakeHR is easy to use and has a variety of features that are well suited for use by any SME team. I recommend CakeHR

Cons: CakeHR needs to expand its features to make it suitable for growing teams. It could also use more features adding to its applications.

Vendor Response

by HR Bakery on January 18, 2018

Thanks Tyler! We've just released a brand new version of the mobile application that brings the desktop solution to you whilst on-the-go!

Cake HR is a very handy tool

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Shows how much holiday allowance is left in a straight forward manner. Very user friendly and simple to navigate around the site.

Cons: The price went up recently which isn't ideal as we're not getting more for our money. Probably could offer more things on the site.

Vendor Response

by HR Bakery on January 18, 2018

Hi Liz I hear your concerns about the price going up but without any new features. The pricing increase was our first in 6 years - since CakeHR began. "plans" became legacy and we made the cost much more easier to manage. The problem with the plans was that you would essentially pay double for a new hire that would take you from Plus to Premium, for example. That being said, this year, we're releasing the following: Timesheets & Scheduling Performance & Appraisal management Expenses Training Applicant Tracking All of the above whilst we are also improving on the current features! 2018 is going to be a hot year! If you want to talk about the pricing more personally, I'm more than happy to make arrangements for that and make sure you value CakeHR and your company correctly.

Cake HR has removed the headache of having to keep track of each team member's time off requests.

Aug 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to create custom time-off fields for employees and being able to see everyone's future time-off requests for planning purposes. The "reporting" is very helpful for managers to use during our annual performance review process. Being able to color code the time-off fields makes the platform attractive on both desktop and mobile. I love being able to store HR-related documents for easy access. The entire platform has made our HR processes more efficient. LOVE, LOVE , LOVE!! :)

Cons: As an administrator/manager of the software, I find it difficult to navigate on my Android phone. I don't like being limited to this as I sometimes have to approve individual "time off" requests in the absence of the company President and when I am away from the office.

Overall: The software nearly runs by itself - as long as each user is trained properly. This allows the Administrators to focus on other important tasks.

Vendor Response

by HR Bakery on January 18, 2018

Natasha! Thanks! It sounds like you're all set to go! I hope our recent update to the mobile has benefited you in terms of user ability. We want to make sure that you are efficient even when on-the-go.

I am using software for department work valuation

Aug 04, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the easy to use interface and user-friendly interface and create profiles, connect users using email

Cons: It doesn't have all the functions I need
- reports
- statistics by period
- comparative statistics...
Or the reporting tool creation

Vendor Response

by HR Bakery on January 18, 2018

Hi Ilana! I know that our team has been working hard with you to develop more powerful reports and analysis! We're looking forward to releasing more to you shortly.

It fits perfectly to our company needs

Aug 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use and the wonderful customer support. The software is always helpful and if I don't find the way on how to do something, customer support is always there to help.

Overall: it fits perfectly to our company needs, or to the HR department needs. It's fully reliable.

Vendor Response

by HR Bakery on January 18, 2018

Lali! Many thanks for your ratings and review.

when compared to our previous HR system, Cake.Hr is much easier to use and the UI is nice!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User Interface looks really nice, includes many features and functionality wise is a real improvement when compared to our earlier software, modifications for our company needs are really helpful.

Cons: There were some set up issues , but nothing we couldn't overcome. Also, it was a little bit tough to implement correct way of calculating holidays, as the country in which we operate has different way of calculating holidays.

Vendor Response

by HR Bakery on January 18, 2018

Hi Martti! Yes, Finland has some weird and wonderful laws but I'm really glad that with the help of your team, we were able to provide you with our solution!

Great

Aug 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For our company, it greatly simplifies the managing the holiday entitlement of our employees. Our employees appreciate the real-time view of their day-off and holiday balance.

Cons: - Day Offs:
In our company the day offs are flexible. Employees are supposed to take 2 day-offs per week, but sometimes these day-offs are shifted to the next week. (It's always within the same month though.)

It would be great to have some way to be alerted/monitor if someone requests more day-offs than they are entitled to. Right now I have to count the day off requests to make sure it's within their day-off limit. (Right now a staff could request more day-offs that they are entitled to.)

Having this said, I don't want it to be shown as a yearly quota, same holidays and public holidays, as these days can be taken anytime, while day-offs are not of that nature. However, a monthly quota would be fine.

- Time Tracking:
What is definitely missing is time tracking (for which we use HubStaff now) and overtime/undertime tracking. Our employees track their working time, and have a floating balance of time. Cake would be the complete and perfect HR solution if there was everything at a glance - the balance of Holiday, Public Holiday, Sick Days, Day-Offs and Over/Undertime.

Ideally, being able to differentiate between freelancers and full-time staff - where freelancer time results in salary and full-time staff time results in time balance.
Also, overtime should be able to be mutated (to holiday / day-off) or pay-off (define a per-hour amount for the time, calculate the pay-off, deduct the time from the balance.)

Vendor Response

by HR Bakery on January 18, 2018

Hi Stefan! Many thanks for the detailed and honest review! We are making leave requests far more transparent for managers so that you can be alerted when they are overspent. I'm going to set up a call with you to make sure you're being onboarded to the new Timesheets module we have been developing over the last months!

so far it's been good

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The UI is great and the work flow of the platform is intuitive. The customer support has been awesome as well.

Cons: It's really just lacking in some features we need but the features that do work, work well. Becuase we are still reliant on our current platform to serve our needs. We don't get as much use out of Cake.Hr as I feel like we could. We were told new features will be released in late August early September so we're waiting for those to determine whether or not we work Cake.Hr into a permanent part of our business processes.

Overall: organise our team paperwork and onboard new members as well as track employee information as well as GENERAL schedules in one central location

Vendor Response

by HR Bakery on January 18, 2018

Hi Siri, I must admit that we have been slow to release the latest modules and features but that is because we have been making them into something so much more. We're JUST about to release them so I'm going to get in touch with you and make sure you're making the most out of your subscription with us.

Overall quality is good.. I am satisfied.

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: You can check the information of all the employees and see the contents at a glance. I like the most Directory.

Cons: Well... generally I'm satisfied... so I can say any cons. saying that cons is too short so I'm just writing.

Vendor Response

by HR Bakery on January 18, 2018

Many thanks Eligio!

It's very convenient to use, makes vacations more organized, you can see who is in or out right away

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Seeing everyone's schedule, to understand who of my colleagues would be gone on certain days, and planning accordingly

Cons: Can't move within the Org chat, only can get all the way to the right of it if I completely minimize the view

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Anastasia! Sometimes, large orgs can be very wide so fitting it in one screen means you need to zoom-out. We're currently developing an Export for the Org Chart so you can display this anywhere you like :D

Incredible! They have helped our church get organized so well.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use, the ability for the software to be both simple for the employee and powerful for the HR department

Cons: I least like the inability to import where we currently stand for PTO on the year into Cake HR. It would be much easier to start over.

Vendor Response

by HR Bakery on January 18, 2018

Hi Trent, We're proud to serve the church! We have recently improved our import methods so your historical data can be imported with ease!

Cake HR is a great tool to oversee the vacation calendar and run custom reports etc.,

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The overview aspect and feel of the user experience. The custom reports and onboarding section are handy

Cons: If it could automate and send out emails to when people are approaching their anniversary date and vacation days are running out or need to be used.

Vendor Response

by HR Bakery on January 18, 2018

Hi Harry! Many thanks for your honest review. We've just updated the customisable flows for "Recipes" that include employment anniversary notifications. I'll set up a call to make sure you're getting the most out of the Recipes feature.

Handy app for all type of companies

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration with a slack channel is the most amazing thing and also availability in play store and app store markets

Cons: I think this app doesn't have cons. Sometimes the page is freezing but is not a big deal in my opinion. Also, the mobile app is very stable.

Vendor Response

by HR Bakery on January 18, 2018

Thanks Ionut! We love the Slack integration too! Knowing who is out of office and when even before you have hit the office!

So far it's been a piece of cake! :)

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can easily access all our HR information all in once place. I've been able to add custom fields to really mold CakeHR to be what we need it to be.

Cons: The mobile app. It's only capability is minor directory information and PTO. I'd like to get full CakeHR functions from the app.

Overall: I am able to access all my personnel information in one place.

Vendor Response

by HR Bakery on January 18, 2018

Hi Lupe! We're constantly improving the mobile app because we believe that we're more on-the-go than ever before! Most, if not all, features of CakeHR will be available on mobile

Super easy to use

Aug 03, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: We use the app on a regular basis to submit and approve days off for the staff. The app has always been easy to use!

Cons: I have been hoping to see the added benefit of reviews. I know you're working on it, just excited to see it and hopefully use it!

Vendor Response

by HR Bakery on January 18, 2018

Hi Steve! We are working on it! How about I set up a call and get your opinion? We can look into rolling it out to EideCom employees at the start of 2018!

Great for our agency of 25 people.

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The dashboard is my favorite feature. After about a year I have the perfect system set up to control all my own tasks while managing and overseeing everyone's tasks in the company. Timesheets are also great.

Cons: Creating recurring tasks can be tedious. Support helped me figure out a way to duplicate entire projects, but then making changes don't apply across the board. If there was more ease of use, Wrike would be perfect.

Overall: Total organization of our company's tasks and projects.

Vendor Response

by HR Bakery on January 18, 2018

Hi Jahana, It sounds like you've reviewed Wrike but not CakeHR :D Not to worry, I'm going to set up a call and make sure you're happy with our solution!

Excellent

Aug 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great support, quick and responsive. Features are easy to use and there is a lot of customisable options available. Easy to manage users, book time off and from what I understand there are lots of features coming soon.

Cons: Could do with a little more integration and could do with some extra options around file storage and online documents.

Overall: No more bloody written bits of paper asking for time off.

Vendor Response

by HR Bakery on January 18, 2018

Hi Jon! This year, we're going to be working massively on integrations with many great solutions available. It is planned for Q2 so I'll keep you updated on that!

I love it! Simple to use, monitor and setup. UI is very interactive.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very simple to use. Intuitive workflows and change the hierarchy. Setting the org is pretty simple. I can perform all the company HR operations.

Cons: It gives a weird login issue sometimes. When i login, even after many days, it gives me a session error and asks me to re-login.

Overall: Well managed HR operations for the team.
Visibility of the org changes.
Visibility of the employee plans.

Vendor Response

by HR Bakery on January 18, 2018

Thanks Bhakti for your honest review! Sorry that there has been a hiccup with the login page. If it persists, just reach out to support and we'll gladly see what is happening there.

I had an issue with an employee's profile, cust serv was very helpfull in solving problem

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very good for tracking purposes if used correctly by employees, easy to run most reports, gives overall exposure managers need with employees

Cons: Reporting isnt as good as it should be. If you change someone's vacation entitlement part way thru the year cakehr doesnt prorate days allowed accordingly

Overall: All employees have visibility of company as a whole when it comes to vacation booked by others in their departments. From a management point of view, we can see who is using the system properly

Vendor Response

by HR Bakery on January 18, 2018

Hi Beverly, Thank you for your honest review! I'd love to make sure you're getting the most out of Cake. We do pro-rate allowances based on the change of employee or policy settings. I'll make sure you're shown this function and you're happy with our solution.

Good and very intuitive tool. Some country features are missing.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Intuitive tool. Employees like it .
Good management workflow.
Good ability to manage approves via emails.

Cons: We still need to support two tools. We count vacation from start day of the employee, but CakeHR count vacation days from the physical year

Vendor Response

by HR Bakery on January 18, 2018

Hey Nikolay I'm going to set up a call to make sure your policies are set up correctly. It seems you have missed one important feature in policy settings so I'll spend some time with you to make sure it is correct.

Easy to navigate and pretty great customer service. Wish the mobile app was better.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Mainly the fact that the employee filing system is easy to manage and incredibly organized. Makes things easier.

Cons: Mobile application is not as functional as it should be. There's a lot of HR material that I would love to upload and refer to via cake

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Anthony! I'd love to get your opinion on the HR material you'd like to upload. I'll set up a call with you next week to make sure we're improving our solution for your needs

A significant upgrade on tribe HR

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have been with cake for several months. We were initially with Tribe HR. We moved to join Cake as we were attracted to the slick and intuitive interface and the integration with our calendar. As well as the intuitive billing interface. So far all of this has been on point and it has been a big upgrade for us.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Peter! We believe that companies are always looking to improve the way they deal with the day to day tasks and employee management which is why we believe in constantly improving CakeHR. I'm glad that we've been able to add value to your company from day one!

Pleasant and convenient.

Aug 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great for international companies. Easy on the eyes and multiple features. Adding time off is quick and pulling up information is fast.

Cons: Would be nice to have sub departments that you can sort with. Maybe additional filters? Also the ability to have Euro and North America Calendars separate for users.

Vendor Response

by HR Bakery on January 18, 2018

Thanks Arvid! Employees can be allocated into Locations and this can be filtered in the Company Calendar. Even employees within one team can have multiple locations - such as remove workers for development or support. I'll make sure you're set up so you can see the right and relevant information at hand!

CakeHR Review

Feb 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Overall the UI is easier to use. Haven't used customer service feature, therefore it receives an average rating

Best HR Platform of all time

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I feel like Cake is the best HR platform for my company because it is very user friendly and gets the job done.

Honest Review

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Experience is great. Very fluid and functional. User interface is clean and quite easy to use. Wouldn't change a thing.

Piece of Cake!

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Cake is " A piece of cake " to use!
Easy to navigate, input and retrieve information.
I would recommend cake to any business to use as a payroll tool.

Cake HR Review

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: We are using this for work at the moment, fairly straight forward, simple and easy to use - no issues.

Easy to the Eye and Easy to Use

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: My experience with Cake HR has been nothing positive. The layout of the software is very good to the eye and it is easy to request for days off. I like how the request goes directly to the immediate person you are reporting to and can receive email notifications once approved. All in all, Cake HR is wicked!

Cake Review

Feb 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I had no problem using Cake, the overall experience was pretty good. Definitely easier to manage work schedule online.

Not bad for an employee

Feb 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Currently using it as an employee. Simple to use and good user interface. Havent had experience using other tools though so not alot to compare to

Easy to use for employees

Feb 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Easy to book off time and have my manager accept. Use it as a calender as well. Would recommend to anyone with more than 5 employees

Easy to use

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Had no issues using this. The app makes the experience much easier than using the site. I would recommend this service and application to anyone who needs this type or service or application.

Cakehr to our rescue

Feb 02, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: It has been several months of using Cakehr and all i can say is that i really really love the system. Very easy to use, has reduced our paperwork and printing costs especially since employees request for their leave online, onboarding is so much easier now that each of the us knows what is expected of them when a new employee arrives. I CANNOT fail to mention how happy we were when cakehr(Lee) allowed us to use the system free of charge in November and Dec 2016 since our budget didn't allow us to pay then. In addition, they discounted 2017 subscription by 2 months!!! Why should i shopped anywhere else when cakehr has been this good!!!
Sadly though, am yet to settle 2017 subscription but i endeavor to very soon. Thank you Cakehr!

Makes HR Functions a Snap!

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, user interface, support. All around it is a great product.

Cons: I wish some of the reports were more customized to what I need but it is quite minor and I can get by without it very easily.

Overall: Cake is a great tool to manage an office. Since we have started using it we have nothing but great experiences with it. The support team is great and very quick to respond. I wish I required more of its functionality because it would make my life that much easier! I would definitely recommend it.

Recommendations to other buyers: Keep on doing a great job taking care of the customers!

Excellent product with great value for money

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: value for money

Cons: Only 60-70% of the required features are out there

Overall: Our scout for the best product stopped after we found cake.hr. It's the best value for money product out there. Couple that with best customer support, your search for a HR software ends there. Obviously they need to quickly load it with more features that are essential, but I do see these guys moving in that direction

Vendor Response

by HR Bakery on January 18, 2018

Hi Kiruba! I'm really that, not only you found CakeHR but that you believe in us and we're moving in the right direction. We've got loads planned for this year including Performance Review, Scheduling, ATS and Expenses. It is going to be massive! I would love to see that percentage in your review drop dramatically ;)

Cake HR - It's a "piece of cake" to use it

Jan 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: While using CakeHR as a tool for absences, I found out that it is also a good start for newcomers to the team, as it allows a first intro with the team, through the team directory. Moreover, you can get reports about everything or everyone. Finally, the most important thing is that new features are added constantly, making you feel that it gets more and more customized to your team's needs.

Vendor Response

by HR Bakery on January 18, 2018

There is plenty of Cake to go around! I'm super glad you're finding it easy!

CakeHR not completely user friendly but offers a lot

Jan 25, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Lots of features

Cons: Not intuitively easy to navigate

Overall: As a relatively new user it took me quite a bit of time to figure out where everything was and what features the software offered. The menus are not that intuitive as compared to many other online-based business software packages.

Recommendations to other buyers: Try first before committing - it may not be for you if you are a small company or non profit

Vendor Response

by HR Bakery on January 18, 2018

Thanks Jeff for the honest review! We're always improving the way you use CakeHR and believe that user-ability is a key feature towards building the perfect solution.

A very good Beginning

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Cheap and easy to use

Cons: lacking better mailsystem and rightsmanagement

Overall: It has the basic features. What lacks most is better right management and the mailing system is not really good.

Vendor Response

by HR Bakery on January 18, 2018

Hi Martin! Thanks for the review. I'd love to get your personal opinion on what would make CakeHR better so I'll set up a call and we can go from there!

Provectus review

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using cakehr for three years and I would say we are happy with it. we had some ideas and they were able to implement them for us

Thanks a lot

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Nikolay! As one of CakeHR's longest subscribers, thank you! We love supporting Provectus and the growing business!

Why aren't you using CAKE HR!?!?

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Intuitive, easy, mobile app, implementation with Google Calendar.

Cons: Nothing yet.

Overall: Cake is phenomenal. Fire your HR director and get Cake HR. A great platform for housing all things HR related and an incredibly intuitive and easy program to manage time-off. LOVE it.

Recommendations to other buyers: Keep up the great work! If I were to design an HR software it would look and feel exactly like cake.

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Matthew for your honest review!

Great tool to strength you company culture

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup.
Even gives you an organizational chart as you add everyone with their reporting lines.
Integrates with Google Apps.
Easy approval of time-off requests with one click from email.
Dedicated customer support.

Cons: Some of our policies were a bit tricky to setup (non US nor European company).

Overall: An important part of our work culture is flexibility. Cake HR has helped us manage our time off, work from abroad, work from home, and sick days policies in a very easy way, without taking time from managers, and giving transparency inside the company.

Vendor Response

by HR Bakery on January 18, 2018

We love working with you, David! Policies can be a tricky thing when you have employees in other countries but I'm really glad that we get you set up and making the most out of CakeHR for years!

Simply the right tool for HR

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I really like how easy and user-friendly. It is the setup that took me few minutes, support offered help right away tho not much needed due to great interface

Vendor Response

by HR Bakery on January 18, 2018

"The right tool for HR" is the right way to say it! Thanks, Joseph. We're looking forward to making Adraba and even more efficient place to work.

CakeHR review

Jan 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, and that I can use it within my G Suite account.

Cons: Actually, not much to say here.

Overall: We are a small company, so been available to manage HR from our gmails is really great. Functionality is enough for what we need at the moment.

Recommendations to other buyers: It is ok for small companies.

Vendor Response

by HR Bakery on January 23, 2017

Thanks Hugo! We love that we have been able to increase your efficiency in Perfect Choice!

Great HR software for small companies

Jan 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and price.

Cons: Lacking functionality for example adding overtime and individual/custom work schemes.

Overall: We've been using CakeHR for two months and are satisfied for the product.
Two shortcomings of the product are: individual workschemes for employees and better/more user friendly way of adding overtime.

Vendor Response

by HR Bakery on January 23, 2017

Hi Martins! It is great to have you with us and I have great news for you in terms of overtime management of employees. We're due to be launching this in just a couple of months - time sheets along with employee schedule planning will be a huge and powerful feature that will work alongside leave management to be the one-stop solution for employee time and leave management

An invaluable tool for our business!

Jan 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, great to navigate.

Cons: Historical data is more manual to access than current data.

Overall: CakeHR allows us to ensure that our staff make the most of their holiday entitlement, track their achievement and manage to run a progressive, agile company without the need for a dedicated HR member of staff.

Vendor Response

by HR Bakery on January 23, 2017

Hey Mark, Thanks for the feedback! We're going to be enhancing how CakeHR reports on historical data very shortly :) It will be a breeze to get those end of year reports that were missed off!

CakeHR is a good timesheet solutions

Nov 22, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I'm loving it! Easy to use and a great customer service people behind. It fulfills the needs we have in HR at Lodgify. It would be great if a recruitment tool could be integrated.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Lali!!!!

An HR "silver bullet"

Nov 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
Feature set fully meets our needs

Cons: none

Overall: We turned to CakeHR when we got to 9 employees. Until then we were tracking MyShowcase on a clumsy spreadsheet that was always wrong. From one day to the other everything was easy and clear. We've kept on using CakeHR. We now have 27 employees. Never have we done any training. CakeHR is super easy to use, new employees seamlessly get on with it.

I strongly recommend it for any small to medium sized company.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Rodrigo! CakeHR is perfect for the scaling and growing company. I'm really proud that we hit it off with your employees.

Ease our staff administration

Nov 15, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use. There's a mobile app.

Cons: The mobile app should have more features.

Overall: CakeHR is very easy to use and implement. Before we had a Google Sheet which was perfect for 3 persons. But then we grew to 10 and I didn't want to take any more of my time handling a stone age tool. I feel now very comfortable with CakeHR, a dedicated product at a very competitive price. Last but not least, all our requests for support have been responded to very quickly. Thanks!

Vendor Response

by HR Bakery on November 15, 2016

Erfane! A pleasure to read your review. We appreciate the comments and, just in time for the end of the year, we're going to updating the mobile apps to include more features like the web app! We also have a few surprises up our sleeves in the new year so get ready for that!

Simple interface that gets the job done

Nov 09, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Cake does a great job simplifying the HR process with intuitive user setup and calendar management. The reporting tools are effective as well. It is lacking in features to support larger (or rapidly expanding) enterprises, such as a bulk user creation and full timesheet/payroll management (it only handles vacation time). This is more than made up for with a highly responsive account/service team.

Pros: Simple, intuitive interface.

Cons: Is not a complete HR solution for payroll and timesheet management (yet).

Recommendations to other buyers: A great solution for small- to mid-size organizations that need to aggregate their vacation calendar request/tracking process.

Vendor Response

by HR Bakery on January 18, 2018

Thanks, Eric! We agree that CakeHR has lacked in payroll/timesheet functionality which is why we are just about to release timesheets to all current customers of CakeHR! It will make running payroll reports a breeze!

Good stuff!

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support

Comments: Works really well for easy management and good overall visibility. I really like being abot to know how much leave I have and see who is out of office. The Slack integration is excellent, too.

Vendor Response

by HR Bakery on November 08, 2016

Thanks Andrew! We love how seamlessly you can integrate CakeHR into not only your working day, but using Slack and being on-the-go too!

Boit said so!

Nov 04, 2016
1/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Takes the hastle out of work Admin. And literally makes it cool to to care about your colleagues and let your colleagues know you care about them. Obama out!

Vendor Response

by HR Bakery on November 07, 2016

Boit drops the mic!

HR for Small Business

Nov 04, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Overall: Fantastic easy to use HR system that enables a small business to focus on real issues at hand and not worry about HR compliance etc.

Recommendations to other buyers: Would love KPI and performance management module

Vendor Response

by HR Bakery on November 04, 2016

Hey Branus, Thank you so much for your review. We hear you on all points you have made! I have super news (let this be a public secret here) - we have KPI/Performance reviews coming out NEXT! This is a huge feature that we are super excited to provide for you as part of your subscription.

CakeHR make PTO sweet and simple

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Credit/debit of days
Set auto increase of allotment based on employee hire date
Documents Section to store all our onboarding/benefits info
Being able to edit/enter time off that has occurred in the past

Cons: Would like to see more detailed customization such as:
View my PTO balance as days remaining for year vs. days accrued thus far
For PTO less than a full day, it would be nice to enter the exact time the employee wiht be out of the office.
More control over notifications for Admin level users.

Overall: Working with CakeHR has been a dream! There interface is incredibly user-friendly and makes managing our PTO policies a breeze. Managers love being able to accept/deny requests directly via the email notifications, and our employees love having quick access to submit time on the mobile app.

CakeHR is well thought out and designed, but our company has a few needs that CAKE does not directly meet. However, their support team is absolutely tremendous! They respond very quickly despite the time zone difference, they are always asking and open to our requests for features, and they immediately jump on any issues we encounter and resolve them with flying colors!

Finally, we love the integrations with other apps and our IT guys love being able to use their API to sync employee data to our internal company pages, simplifying PTO for our employees even more.

Vendor Response

by HR Bakery on January 18, 2018

Hi Amanda! Many thanks for your honest review :) We're about to release an employee Scheduling feature that will allow all employees to see full attendance lists of employees. I'll make sure your introduced and set up for this module!

Great online product.

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very graphic and easy to use.

Cons: It doesn't show starting balance at beginning of the calendar year.

Overall: We purchased this product primarily to control our staff vacations. It has worked out exceedingly well.

Recommendations to other buyers: No.

Vendor Response

by HR Bakery on January 18, 2018

Hi Les, Many thanks for your review. I'm going to set up a call and make sure your policies are set up correctly. There shouldn't be a reason for having no time off accrued unless you're accruing monthly or bi-weekly!

Good Product with Big Potentail

Oct 27, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: easy of use, customer service, and value

Cons: limited features very narrow in scope at this point

Overall: Still limited on features but curious to see where they take it. Great value even with minimal features at this point.

Recommendations to other buyers: no

Vendor Response

by HR Bakery on January 18, 2018

Hi James, Thanks for the honest review. We've recently spoken and I'm really glad that the features we have been working on have been really effective for you. Your comments and feedback is always welcome!

HR for the Non-Profit

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use. The interface is great. Cost is fair.

Cons: I don't have any complaints!

Overall: CakeHR has been a lifesaver for our organization. Prior to CakeHR we we trying to keep track of all of our human resources information in various places and in various systems that weren't able to manage that information. CakeHR allows us to have clarity and function well without the need to hire an employee to cover this post. Great platform, easy to use, and has served us well. Thank you, and keep up the great work!

Recommendations to other buyers: Nothing else.

Vendor Response

by HR Bakery on January 18, 2018

Thank you, Austin! We love serving the church and I'm super glad to see that you're feeling great about CakeHR.

Just starting, but am very happy

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, automated and tracks everyone in one place.

Cons: I simply don't use the full potential, but this was rectified by the deal you gave us, kept me using it.

Overall: Customer service was awesome and setting up was easy. Not utilizing it to its full potential, but more so to do with internal organizational stuff and building the need.

Vendor Response

by HR Bakery on January 18, 2018

Thanks Drake! We're happy to be serving the church. I want to make sure that 2018 sees you maxing our the potential of CakeHR as that will really help your team success!

Easy to use, online HR system.

Oct 26, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Support
Ease of use

Cons: Lacking a few features

Overall: We were looking for a simple and easy to use, online HR, system to start managing a growing team. We came across CakeHR and haven't looked back. Best of all, the support is excellent. Every time we've had a query or problem is solved right then and there and we can get back to work. We're very happy.

Recommendations to other buyers: We would love to be part of a beta program to test new features as soon as they're available. We want to use Cake more.

Vendor Response

by HR Bakery on January 18, 2018

Thank you for your honest review, Gary! Keeping looking forward! We are - especially as we have mammoth sized modules being released this year.

CakeHR Ease of Use and iOS App

Oct 26, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Easy to use and flexible.

Cons: iOS App needs more work.

Overall: CakeHR has a modern interface. Pretty straight forward and easy to use. I found it to be flexible enough to add custome fields -a very important feature for us. CakeHR app on iOS though needs to have more functions, as it is anemic in its functionality.

Recommendations to other buyers: Work on the iOS app so we can pretty much do most of our tasks on it.

Vendor Response

by HR Bakery on January 18, 2018

Thanks Raied! We've just released a brand new version of the iOS app. Hopefully, it's downloaded automatically and you can see the beautiful new interface and design.

Great product with excellent service

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Ease of use. Interface. Mobile app.

Cons: No easy way to accomplish bulk actions

Overall: I don't often have issues with Cake, but when I do, customer service is phenomenal. They respond quickly and ALWAYS resolve my issues. There are some quirks that I wish could be addressed, but the company is definitely moving toward a perfect HR product.

Recommendations to other buyers: The app could be better. As a supervisor would be nice to approve/deny requests etc.

Vendor Response

by HR Bakery on January 18, 2018

Hi Peter. You make us blush. We're really proud to support you and serve your Non-Profit.

Perfect system to keep track of the team holidays & contracts

Oct 26, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: - time of requests
- org chart
- visibility of calendars

Cons: - adding aditional policies
- temporary contracts

Overall: overall the experience is great, and whenever I have any doubt the customer happiness team is super fast on solving it.

Recommendations to other buyers: keep improving as you are already doing :)

Vendor Response

by HR Bakery on October 26, 2016

Hi Lali, Thanks for the review! This is super great for us and we have really enjoyed getting to know you and the team! I'm going to give you a call because you CAN add new policies ;) Furthermore, I will let you in on some secrets from the development team with new features coming very shortly Lee

Super efficient

Oct 26, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Very easy simple to use and also easy to explain to our employees. We really thank the Cake HR team for their quick and professional support. We hope we will develop more with them in a close future.

Vendor Response

by HR Bakery on October 26, 2016

Hi Cecile! We love all of you at SenseFly too and really feel closely connected with what you do in HR and the company. In fact, I have to say that I am SUPER amazed at how you managed to get the entire company to be "all for one and one for all" when it comes to HR management and the company goals. This is kudos to you and to Rachel! Looking forward to our closer collaboration too ;)

Performance review options

Aug 28, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Cake HR is a fantastic system but I would love to see a performance management module that could include the setting and measurement of KPAs and KPIs.

Pros: Leave management module works really well

Cons: Would love to see a performance management module that could include the setting and measurement of KPAs and KPIs.

Recommendations to other buyers: Excellent, simple and elegant to use.

Vendor Response

by HR Bakery on January 18, 2018

I have to keep hush hush... ah, forget it! I cannot wait to show everybody the full-blown Performance module for CakeHR. Scheduling 1-to-1 meetings for appraisal, goal (OKR & KPI) tracking, development goals, 360 reviews and surveys! It will be the biggest release since CakeHR began! Remember, keep it hush hush ;)

Your HR starts with Cake

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use definitely. The functions are simplified for business and detailed enough.

Cons: Still a simple software without the other core processes in HR. However, CakeHR does take in suggestion seriously. Bet it will not be long for other functions to be rolled out.

Overall: Unbelievable customer service! CakeHR does such a wonderful job in handling suggestions and enquiries. I do not remember any experience with customer service at this level. They are simply amazing! Keep it up people!

Recommendations to other buyers: CakeHR is simple and neat. For small to mid businesses, Cake is definitely the way to go.

Vendor Response

by HR Bakery on August 24, 2016

Gabriel, the skipper! :D Love the review - i'm really proud that we can provide the best customer service in the world! With your subscription, you subscribe to the support, the suggestions and the future features. Many many many thanks :)