# Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sage HR the right Human Resources solution for you? Explore 371 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128705/SageHR/reviews --- Sage HR 4.5 (371) [View alternatives](https://www.capterra.com/p/128705/SageHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sage HR Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews LD Leo D Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years. “Booking leave is refreshingly simple, approvals are painless, and the interface is clean enough that even the least tech-inclined colleague can request annual leave without needing IT on standby.“ April 6, 2026 DD Doris D Human Resources GeneralistOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “Unavailability of iOS mobile application is the only flaw that I experience when using Sage HR mainly when outdoors.“ January 14, 2026 LD Leo D Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years. “It handles leave management, employee records, and documentation efficiently without much fuss, drama, or flair.“ April 6, 2026 DP Daniel P OwnerPhotography, 2 - 10 employeesUsed the software for: 6-12 months. “It isn’t as mobile friendly as advertised with some employees stating that payslips are difficult to read and the full payslip doesn’t show, also it doesn’t allow me to use integrated employee assistance app such as Wagestream,“ November 26, 2024 IM Izabela M HR ManagerFurniture, 51 - 200 employeesUsed the software for: More than 2 years. “I like how it integrates with Sage Payroll, with staff information & payslips issuance.“ March 9, 2026 KB Kirstie B AdminConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “Sometimes it crashes on me & I will have to reset my computer.“ May 19, 2026 Louise C TalentMarketing and Advertising, 201 - 500 employeesUsed the software for: 1-2 years. “ATS and HR integrated well able to pass information over quickly from one department to the other following hire“ December 8, 2025 LD Leo D Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years. “Search functionality feels like it’s trying its best but hasn’t had enough coffee.“ April 6, 2026 ## Showing most helpful reviews Showing 1-25 of 371 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicole S. Business Manager Information Technology and Services Used the software for: Less than 6 months ### "Easy to set up and run " June 10, 2019 5.0 Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner. Pros I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook. Cons The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Sage HR Bamboo's functionality is great, but was much more than we needed, and was significantly more expensive. Review Source Response from Sage June 14, 2019 Dear Nicole, I'm so glad to hear that you are enjoying your experience with CakeHR! There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand. So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :) With thanks, Viktorija PO Paola O. HR Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "A Powerful HR Solution For Business " December 16, 2024 5.0 Pros This software makes handling our HR needs easy. It is well equipped and effortless to deploy and manage. It makes bettering our workforce easy. Cons No serious flaws with Sage HR. It meets needs. Switched from [Sesame HR](https://www.capterra.com/p/143413/SesameHR/)[Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/)[nCore HR](https://www.capterra.com/p/187316/nCore-HR/) With Sage HR, we enjoy best HR features and it is affordable and meets our needs. Making the switch was easy considering its reliability. Review Source LH Lacey H. HRM Telecommunications Used the software for: 1-2 years ### "Works if your company is in a bind" April 6, 2023 3.0 Pros I liked the announcement section and the company view to see the employees as you are able to see them by face and name and not just a list. Cons It was hard to set up correctly and the customer service was awful and not very helpful and since I'm in the U.S and they are in the U.K they always seemed to be gone. For instance i needed some help at 1pm on a Thursday and the response message was we are closed but someone will get back to you Monday. Only through the chat bot on the screen, there is no number to call and if you do you get the "other" sage companies who transfer you around to everyone until you reach someone who says call this number and you end up calling Canada who says "umm you have the wrong number" Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Company couldn't afford them at the time we broke apart from a larger company into our own company. Review Source EB Elio B. HR Manager Management Consulting Used the software for: 1-2 years ### "A Powerful HR Solution For Business " October 9, 2024 5.0 With Sage HR, we have enjoyed smooth HR operations. It is very effective. Pros Well, I like that Sage HR is very resourceful and capable. From scheduling, to time sheets to handling performance management, Sage HR has it all. It is affordable, effortless to deploy and very capable. Cons No serious flaws yet. Sage HR has worked better than expected. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Bizneo HR](https://www.capterra.com/p/184073/bizneo/)[Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/)[Nectar](https://www.capterra.com/p/186557/PerkNow/) Being a powerful and affordable HR solution drove the switch Review Source Response from Sage October 28, 2024 Thank you, Elio, for your review! We're thrilled to hear that Sage HR has been a powerful and effective solution for your business, covering everything from scheduling to performance management. We appreciate your feedback on its affordability and ease of deployment. It's great to know that Sage HR has enhanced your HR operations and met your expectations. I would like to invite you to join our customer advocacy program and connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://sage.influitive.com/users/sign\_up Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews MDC Melissa Daniela C. Human Resource Manager Higher Education Used the software for: 1-2 years ### "My Experience With Sage HR" August 3, 2024 4.0 Pros With Sage HR, we have best features and it makes HR processes easy. It is an affordable solution that is highly customizable to meet business needs. Cons With Sage HR, no regrets whatsoever and it meets business set needs. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[Visio](https://www.capterra.com/p/201133/Visio/) After lots of trial and error, we decides to use Sage HR because it is not only cost effective but also very equipped and therefore very capable. Review Source Response from Sage August 12, 2024 Hi Melissa, It's fantastic to hear that Sage HR has been a game-changer for your HR team! We're over the moon knowing our features have made your processes a breeze and that our customization options fit just right for your needs. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews VV Vershley V. IT Consultant Computer Software Used the software for: 1-2 years ### "Appropriate for companies that want one system for whole HR/payroll process" February 5, 2022 4.0 Good experience so far. Does lack some out of the box functionalities but can be customized. But the team is having fun with the system so far. Pros Navigating through the system is very easy and does not necessarily require full training before the end user starts using it. The reports and dashboards are on point for higher management for decision making. And simple requirements can often be easily implemented by the administrator. Cons If the system is not properly maintained, the data can quickly become irrelevant and reports are no longer accurate. The should be a team to maintain the system and make sure all data being entered by the employees are correct and regular. For small companies with only a few employees this can be a difficult task. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Decision from the board to move to a more robust HR system. Review Source AM Anna M. Project Manager Computer Software Used the software for: 2+ years ### "3 out of 5 stars application" August 12, 2021 3.0 I use a very basic set of Sage HR functional, but it still makes me face some issues, which is not the most comfortable experience. Calendar and Company tabs are OK Pros It has basic functional needed for a HRM process. The dev team adds new features and updates from time to time. Cons The main and critical functional still has A LOT of issues. For example, we have a limited amount of Emergency Days available, BUT Sage do not show me any alerts when people overuse the Policy. Which makes me basically keep a track of things by myself. Also, almost a year ago I reported a few bugs to a customer support, and I still see those bugs from time to time. E.g. I don't think it's necessary to have a "death" item in a dropdown regarding the termination reason.... Like seriously? You guys already have "other" and I personally think it's enough Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Sage HR We were presented a demo and decided it had the basic functional for our Company size Review Source Isaac M. IT Business Partner Construction Used the software for: 2+ years ### "SAGE HR Good product" January 10, 2023 5.0 Great experience and excellent system for anyorganization to onboard. Pros Web based making it easily accessible across a wide variety of devices. Cons It is generally OK but could end users make use of added functionality such as the ability of users to upload own achievments. Review Source YO Yewande O. HR administration Insurance Used the software for: 1-2 years ### "SAGE HR user interface " October 23, 2025 5.0 Pros User interface- the user interface was user friendly, it was beautiful and i was able to access information and pages easily Cons Having to go from page to page, required opening too many pages to access different HRIS solutions and functionality Review Source HC Happy C. Administrative Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Sage HR: Revolutionizing Remote Management with Next-Level Competency Matching" December 10, 2024 5.0 Overall, Sage HR delivers on its promise of empowering businesses with modern HR solutions. It's hands-down a must-have for anyone who wants to manage their people smarter and more efficiently. Pros There are many, but the easiest to point out is the remote people management accessibility as well as the competency marrying feature that is a mind-blowing feature. Cons For someone who is not well familiar with Sage software, it would be slightly slow for them to catch up. Review Source Response from Sage December 18, 2024 Thank you for your feedback Happy. We are so pleased to hear how much you enjoy the product, especially the remote management accessibility and the competency marrying feature. We appreciate your feedback that it may be difficult for new users to learn and will keep this in mind going forward. NB Nathan B. HR Advisor Education Management Used the software for: 2+ years ### "Sage HR review" May 2, 2025 5.0 Pros Ease of use, gives me information i need, able to send out link and reset and adapt to use the parts i need Cons extra security measures do take a while to get through, do wish it remembered more details. wish could send a rest email to employees easier Review Source JP Josh P. HR Manager Building Materials Used the software for: 6-12 months ### "Great HR platform" September 22, 2024 5.0 Positive, would recommend - very feature rich at core and plenty of modules to add. Pros Easy management of large teams, quick set up for new users Cons Module based billing can be a little restrictive Review Source Response from Sage September 30, 2024 Thank you, Josh, for your positive review of Sage HR! We're thrilled to hear that you find it easy to manage large teams and appreciate the quick setup for new users. We value your feedback on module-based billing and will consider it for future improvements. Thanks for recommending us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! AG Asnath G. Assistant Projects Manager Information Technology and Services Used the software for: 2+ years ### "My Outstanding experience with Sage HR." May 12, 2024 5.0 Pros I like how it's simple to hire new job candidates with Sage HR.It is simple to track employees time and attendance with Sage HR.It is a reliable tool for employees performance appraisal.It streamlines employees onboarding and recruiting process. Cons I lack anything to highlight as drawback with Sage HR because it achieves all my objectives. Review Source Response from Sage August 8, 2024 Asnath, we're delighted to know Sage HR has streamlined your hiring and performance appraisal processes. Your satisfaction and the ease of tracking time and attendance are our top priorities. Thank you for choosing us and for the fantastic feedback! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews DS Daniel S. Managing Partner Computer & Network Security Used the software for: 1-2 years ### "Modular HR sooftware" March 29, 2024 5.0 My experience was very positive. My interaction with Sage HR illustrated this software as an intuitive and comprehensive platform that streamlines HR processes, enhancing both administrative efficiency and employee engagement. Pros Sage HR, an HR management offer solution regarding remote employee tracking, engagement, and management, mirroring the ease of office-based interactions. Being modular it does not confuse user by too many options and users can only have services that they really needed without having "Noise services". Its integrated platform automates tedious HR tasks and provides employees with secure, instant access to necessary information through individual logins. Cons Now it has about seven versatile modules, including Core HR, Leave Management, and Recruitment, Sage HR streamlines everything from onboarding to performance evaluation. Features like customizable workflows, comprehensive reports, and an intuitive dashboard empower businesses to manage the workforce efficiently while safeguarding sensitive data. However, having even more modules such as file management could be beneficial for certain teams such as teams of scientists. Review Source Response from Sage August 8, 2024 Hi Daniel, we appreciate your insightful feedback on Sage HR's modular approach and its impact on your computer and network security business. Your positive experience with our HR solutions motivates us to continue enhancing our services. Thank you for your review! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews AW Amber W. Project Manager Hospital & Health Care Used the software for: 1-2 years ### "Sage HR Best Tool For Timesheets " June 21, 2024 5.0 I was trained on Sage HR by a great team and I was easily able to get setup and use the program. Pros The timesheets and scheduling are easy to setup and utilize. I love it and my team loves it it was easy to integrate into our company. Cons Nothing, Sage HR is one of the best human resource tool and applications around. Review Source Response from Sage August 8, 2024 Thank you for your glowing review, Amber! We're thrilled to hear that Sage HR's timesheet and scheduling features have seamlessly integrated into your healthcare organization, making life easier for you and your team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews TB Teona B. HR Director Investment Management Used the software for: Less than 6 months ### "HR Module" June 11, 2019 3.0 it's comfortable in use comparing with our previous HR portal, but definitely it's not tailor-made for customers and our contact person in support team is negligent and not professional Pros it's easy to use. has nice interface. n/a Cons 1\. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app 2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone 3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical. 4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something Review Source Response from Sage June 13, 2019 Dear Teona, Our entire team apologizes that our service did not satisfy your expectations. We set a high standards for ourselves and are truly sorry to hear that those standards were not met in your interaction with our business. CakeHR team love helping clients and I am sure we did not intend to make you feel left out by contacting your colleague instead. We will internally investigate this situation to make sure those misunderstandings does not happen again. I will contact you directly to determine how we can provide you with a solution that will make you smile :) Let's get on a call and address this asap, we value your business. Thanks so much for letting us know! Viktorija Customer Success @ CakeHR JS Jessica S. Customer Experience Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Sage HR " October 9, 2023 5.0 I think Sage HR is a great tool. It is easy to use and does exactly what we need it to. Pros Sage HR is really good for keeping track of my employees sickness/holiday and out of office. This is important for scheduling payment runs. It is easy to see where all of the staff in the business are. Cons I dont think there is anything I can think of that I can write as a negative for this product. It is a very useful tool. Review Source CL Conley L. Freelancer Computer Software Used the software for: 1-2 years ### "Could this be the best HR software?" July 7, 2022 5.0 Our group utilizes it to deal with our time-off and remote working arrangements. It's really basic and simple to utilize and exceptionally practical. Looks perfect and proposition numerous modules and yet the usefulness of the vast majority of them is exceptionally essential. I love that it is simple for my bookkeeping division to impart to me when solicitations have been paid. Pros Exploring through the framework is exceptionally simple and merely requires full preparation before utilizing it. I truly enjoyed the decision of price tags, contingent upon the requirements of your business. The UI is likewise instinctive, and the schedule coordinates well with Outlook. Cons No current cons I can think of. I had several login in issues a while back, but it was remotely fixed. Review Source RP Rachel P. Customer Service Rep Consumer Services Used the software for: 2+ years ### "Convenient for All Time Keeping" April 28, 2023 5.0 Pros Everything is in one place. You can keep track of your work time and also request time off. You can also see and print any and all paystubs from the beginning of employment. Cons I do wish it was a bit easier to print things from sage. Review Source GT Gordon T. Controller Construction Used the software for: 2+ years ### "Expensive but mostly user friendly" July 16, 2023 4.0 Pros It is easy to use and the reports are helpful Cons the only con would be cost of the product Review Source VR Verified Reviewer Frontend Engineer Information Technology and Services Used the software for: 6-12 months ### "A great organisation software " October 25, 2019 4.0 I use CakeHR on a daily basis to schedule my vacations, to register expenses and to schedule my home office days. I also use this software to check when are my team-mates in office or away Pros This software is very user friendly and you don't need to be an expert on websites to figure what you can do inside the platform. Is also an easy way to organise your team vacays and to have a overall view of the entire schedule Cons The only downside for this software is that sometimes when creating a new account the invitation request might fail but the support temas acts quickly Review Source Response from Sage November 22, 2019 Hello, The team here at CakeHR is thrilled to hear such great feedback :) Referring to the stated issue, invitation requests are not actually failing but expiring if you have not logged in within the next 48 hours. It is actually a common practice and was introduced for security reasons. Thank you once again and we are looking forward to many more years of successful cooperation! Best regards, Viktorija EM Edward M. Head of People & Culture Information Technology and Services Used the software for: 6-12 months ### "A solid option for a startup and SME" June 19, 2019 4.0 This has been a great solution to managing the day to day HR ops. I also like that i feel that i am contributing to making this product better such is the interaction with the CakeHR team. I am starting to reach some scalability limits but this software is evolving and i wouldn't hesitate to recommend it to a startup or SME. Pros It has all the standard features you need at a budget friendly cost and the customer support is responsive. The UI is intuitive, even for the employees who didn't really need any training to use it. I also like the G-Suite and Slack integration. Cons It needs more feature updates to have better functionality and scalability - the support team and community is pretty good at taking on requests and fixing bugs though. Alternatives considered [Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[HiBob](https://www.capterra.com/p/156106/Hibob/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Sage HR Cost and required features Review Source Response from Sage June 25, 2019 Dear Edward, Thank you very much for your insightful review! Do not hesitate to share your ideas with us, your feedback really matters :) With thanks, Viktorija VR Verified Reviewer Chief Technology and Operations Officer Used the software for: 2+ years ### "CakeHR has provided me with an excellent balance between feature and cost." January 30, 2018 5.0 As a small business and only two (2) employees I was able to find a cost-effective solution for managing my employees. Pros It fulfils the critical requirements for managing Human Resource meaning a means for storing employee information , onboarding and offboarding features, time off management and a neat asset tracking module for assigning specific assets to employees. Cons Well the software does not have an attendance tracking feature, however I understand that this feature is in the pipeline. Review Source Nereida B. ANALISTA CONTABLE Used the software for: 1-2 years ### "Management of employee permits and other human resources tasks." April 30, 2018 5.0 A big problem that I have been able to solve with CakeHR is that I receive email notifications of employees' free time requests and approve or reject them by the same email. This has made things easier for me. Pros What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful. Cons A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this. Review Source SS Sarah S. Operations Coordinator Computer Software Used the software for: 2+ years ### "Piece of Cake!" June 10, 2019 5.0 Recently, we became aware that CakeHR offers time tracking. We had previously been using spreadsheets to keep track of hourly employees, which was at times difficult to use and run reporting on. Time tracking in CakeHR allowed us to make it easier for our hourly employees to clock in and out in a system that they were already familiar with, and the payroll reporting aspect is much easier as well. Pros I love the ease of use CakeHR offers. It is very intuitive, easy to read (I love the appearance!) and easy to train new employees on. It is also very simple to use the CakeHR API to integrate with other software we use as an organization. Cons I have no complaints with CakeHR. Everything is great! Review Source Response from Sage June 13, 2019 Dear Sarah, Such comments makes us feel that we're moving in the right direction. :) We are thrilled that you enjoyed your experience and please let us know if we can help in any way in the future. Thanks again! Viktorija Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.