---
title: "Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Sage HR the right Human Resources solution for you? Explore 372 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/128705/SageHR/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-31"
---

Sage HR

4.5 (372)

[View alternatives](https://www.capterra.com/p/128705/SageHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 31st, 2026

# Reviews of Sage HR

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

LD

Leo D

Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Booking leave is refreshingly simple, approvals are painless, and the interface is clean enough that even the least tech-inclined colleague can request annual leave without needing IT on standby.“

April 6, 2026

DP

Daniel P

OwnerPhotography, 2 - 10 employeesUsed the software for: 6-12 months.

“It isn’t as mobile friendly as advertised with some employees stating that payslips are difficult to read and the full payslip doesn’t show, also it doesn’t allow me to use integrated employee assistance app such as Wagestream,“

November 26, 2024

Muiz A

ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“Sage is good for finance and sorting staffs payment and it is easy using as a team and good with email notifications I feel it protect information“

August 8, 2026

DD

Doris D

Human Resources GeneralistOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years.

“Unavailability of iOS mobile application is the only flaw that I experience when using Sage HR mainly when outdoors.“

January 14, 2026

LD

Leo D

Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It handles leave management, employee records, and documentation efficiently without much fuss, drama, or flair.“

April 6, 2026

KB

Kirstie B

AdminConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Sometimes it crashes on me & I will have to reset my computer.“

May 19, 2026

IM

Izabela M

HR ManagerFurniture, 51 - 200 employeesUsed the software for: More than 2 years.

“I like how it integrates with Sage Payroll, with staff information & payslips issuance.“

March 9, 2026

LD

Leo D

Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Search functionality feels like it’s trying its best but hasn’t had enough coffee.“

April 6, 2026

## Showing most helpful reviews

Showing 1-25 of 372 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Muiz A.  
Manager  
Used the software for: 1-3 years

### "Sage good for HR "

August 9, 2026

5.0

My experience with sage has been good it is helping in sorting staffs salaries and also monitor car finances

Pros

Sage is good for finance and sorting staffs payment and it is easy using as a team and good with email notifications I feel it protect information

Cons

Notifications sometimes but good some days and because it take time to get notifications 1hour after unless you open the app

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

Sage just seem much better after the trial

Review Source

Admin  
Used the software for: 3-5 years

### "Easy to navigate"

May 21, 2026

5.0

Pros

It is easy to navigate. If I am unsure of where to find something, it is pretty simple to find in just a few minutes.

Cons

Sometimes it crashes on me & I will have to reset my computer. It will not open & I will have to reset my computer as well.

Review Source

Senior Manager  
Used the software for: 3-5 years

### "Sage HR Review"

April 21, 2026

5.0

Overall my experience with Sage HR has been very positive, it has helped develop timesheet management and ease of processing of expense forms.

Pros

What I loved most about Sage HR is how easy it was to use and to integrate with sage payroll. This makes it very simple to manage timesheets and expenses.

Cons

My least favourite part of sage HR is the learning curve when initially implementing the system. This system requires time to become proficient

Review Source

Leo D.  
Embedded software test engineer  
Used the software for: 3-5 years

### "Sage HR: The HR System That Politely Judges You for Being Late"

April 7, 2026

5.0

Sage HR is reliable, sensible, and slightly joyless — exactly what you’d expect from an HR platform. It handles leave management, employee records, and documentation efficiently without much fuss, drama, or flair. Value for money is decent because it focuses on doing core HR tasks properly rather than trying to be a flashy all-in-one super system. It’s not exciting, but then again, neither is HR paperwork. Overall, it’s the digital equivalent of a very organised filing cabinet that also sends you polite emails about your behaviour.

Pros

It does the basics very well. Booking leave is refreshingly simple, approvals are painless, and the interface is clean enough that even the least tech-inclined colleague can request annual leave without needing IT on standby. Ease of use is genuinely one of its strengths — everything feels logical, tidy, and sensibly laid out. Document management is handy too: contracts, policies, and HR bits live in one place instead of being scattered across inboxes like confidential confetti. File uploads are straightforward, storage is perfectly adequate for HR needs, and the system quietly keeps track of things you’d rather not think about, like performance reviews and absence records.

Cons

Search functionality feels like it’s trying its best but hasn’t had enough coffee. You can find things, but you’ll sometimes question whether the system is gaslighting you. It’s also slightly too good at reminding you about policies, overdue tasks, and things you hoped everyone had forgotten. The notifications feel less like helpful reminders and more like gentle HR surveillance. Customer support is fine, but very much in the “please read this help article first, then have a little lie down” category.

Review Source

HR Manager  
Used the software for: 3-5 years

### "Intuitive & Solid HR Solution"

March 11, 2026

4.0

Good product, very intuitive interface and great reports that area very user-friendly. The document signing works exceptionally well.

Pros

I like how it integrates with Sage Payroll, with staff information & payslips issuance. The documents signing work brilliantly and the reports on headcount, turnover etc. are great.

Cons

The reports feature in the basic version could be more developed, there is no Bradford-factor built in in the basic version that does not have the absence management and performance bolt-on.

Review Source

Human Resources Generalist  
Used the software for: 1-3 years

### "Toggl Track Alternative of All Times: Sage HR"

January 15, 2026

4.0

Sage HR has an online time clock that help track time spent on projects automatically to ensure we distinguish billable hours from non-billable ones.

Pros

Sage HR relieves the hiring pressure via workflow automation. Employee engagement is an added advantage of using this masterpiece.

Cons

Unavailability of iOS mobile application is the only flaw that I experience when using Sage HR mainly when outdoors.

Review Source

Talent  
Used the software for: 1-3 years

### "Not my preferred HR system"

December 9, 2025

4.0

Not great, felt clunky and difficult to use. Not my preferred HR system. Have used others with better task management capability

Pros

Multi user access ATS and HR integrated well able to pass information over quickly from one department to the other following hire

Cons

Inefficient, lots of fields required. Not able to easily make changes or send correspondence from the platform, bugs took a while to resolve

Review Source

Residence Supervisor  
Used the software for: Less than 1 year

### "Pay day made easy !"

November 28, 2025

5.0

Using Sage HR overall feels like having a reliable tool that takes a lot of the headache out of day-to-day HR tasks. It’s easy enough to pick up without needing loads of training, and once you get into it, things like tracking holidays, managing shifts, or checking performance reviews just flow smoothly. The self-service side is especially handy because employees can handle their own requests, which cuts down on back-and-forth emails. It also feels reassuring that data is kept safe and secure, so you don’t have to worry about sensitive information getting into the wrong hands.

Pros

Sage HR is pretty easy to get the hang of, even if you’ve never used HR software before. The layout is straightforward, and the self-service features make things simple for both HR teams and employees. Security is also solid, with GDPR compliance and role-based access that keeps sensitive information safe. It offers good value because you get several tools like time tracking, leave management, and performance reviews all in one place instead of paying for multiple systems.Managing employees feels smooth with everything stored in a central database, plus automated requests and self-service options save HR a lot of time. The time tracking features are accurate and flexible, and being able to use them on mobile is great for remote workers. On top of that, the system runs quickly and handles large amounts of data without slowing down too much.

Cons

That said, Sage HR isn’t perfect. Like any software, it can run into the occasional glitch or bug, especially after updates, which can be a bit frustrating. Support is generally helpful, but sometimes you may need to follow up more than once to get issues sorted. Some of the more advanced features feel a little limited compared to bigger HR platforms, so if your company has very complex needs, you might need extra integrations. Customization is there, but it could be more flexible for businesses that want a system tailored exactly to their processes. And while performance is usually smooth, there can be the odd slowdown when lots of data is being uploaded at once.

Review Source

Admin. Sistemas  
Used the software for: Less than 1 year

### "Valoración SAGE HR"

November 27, 2025

3.0

Es una experiencia positiva si no se requieren muchas funcionalidades, pero el coste elevado del producto no compensa y hay otros similares a menor coste.

Pros

Interfaz intuitiva y facil de usar, que se integra bien con otros sistemas de nomina y contabilidad. Dispone de soporte en español y permite personalizarlo bastante.

Cons

Tiene un coste superior al de otros productos similares. Algunas funciones avanzadas requieren planes premium y esto aumenta más el coste. La gestión de turnos es limitada en comparación a otros productos

Review Source

Becky F.  
Software Developer  
Used the software for: 1-3 years

### "SageHR is a great complement to our HR team"

March 9, 2023

4.0

Sage HR's capabilities, like time tracking, basic HR functions, employee evaluations, work schedules, and absence management, make it possible to handle all of an organization's personnel issues from a central location. Employees may easily seek and get approval for time off, company papers can be uploaded and downloaded, and employee time management can be kept under control.

Pros

Sage HR is superior than industry competitors and provides a more satisfying user experience. When it comes to managing staff, it works like a charm. In this respect, it performs admirably.

Cons

Sage HR provides virtually everything a company needs to succeed. However, the interface might be improved so that the user experience is more streamlined.

Switched from

[Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Simple method for workers to request vacation, personal, and sick days. It is also helpful for collaborating on documents. Features and views for controlling access to those features are modular and adaptable.

Review Source

Jared L.  
HR Manager  
Used the software for: 1-3 years

### "Comprehensive and User-Friendly HR Solution with Room for Improvement"

January 11, 2025

4.0

It covers a broad range of HR functions, including recruitment, performance management, and payroll, which is beneficial for managing the entire employee lifecycle in one place.

Pros

The platform offers a range of customizable features, allowing businesses to tailor the software to their specific needs, such as leave management, performance tracking, and onboarding processes.

Cons

While the mobile app provides convenience, it may have fewer features or be less intuitive compared to the desktop version, which could limit functionality on the go.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing Sage HR

Sage HR's user-friendly interface and intuitive design can be a significant advantage, making it accessible for both HR professionals and employees without extensive training.

Review Source

Response from Sage Software

January 15, 2025

Great to hear your feedback Jared! We are always striving to make our programme the best it can be which is why feedback is so important to us. I will be sure to pass your comments regarding the mobile app onto the relevant teams to take into account for future updates. Anna Parker - Customer Advocacy Executive

Lacey H.  
HRM  
Used the software for: 1-3 years

### "Works if your company is in a bind"

April 11, 2023

3.0

Pros

I liked the announcement section and the company view to see the employees as you are able to see them by face and name and not just a list.

Cons

It was hard to set up correctly and the customer service was awful and not very helpful and since I'm in the U.S and they are in the U.K they always seemed to be gone. For instance i needed some help at 1pm on a Thursday and the response message was we are closed but someone will get back to you Monday. Only through the chat bot on the screen, there is no number to call and if you do you get the "other" sage companies who transfer you around to everyone until you reach someone who says call this number and you end up calling Canada who says "umm you have the wrong number"

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Company couldn't afford them at the time we broke apart from a larger company into our own company.

Review Source

PO

Paola O.  
HR Manager  
Used the software for: 1-3 years

### "A Powerful HR Solution For Business "

December 19, 2024

5.0

Pros

This software makes handling our HR needs easy. It is well equipped and effortless to deploy and manage. It makes bettering our workforce easy.

Cons

No serious flaws with Sage HR. It meets needs.

Switched from

[Sesame HR](https://www.capterra.com/p/143413/SesameHR/)[Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/)[nCore HR](https://www.capterra.com/p/187316/nCore-HR/)

With Sage HR, we enjoy best HR features and it is affordable and meets our needs. Making the switch was easy considering its reliability.

Review Source

EB

Elio B.  
HR Manager  
Used the software for: 1-3 years

### "A Powerful HR Solution For Business "

October 22, 2024

5.0

With Sage HR, we have enjoyed smooth HR operations. It is very effective.

Pros

Well, I like that Sage HR is very resourceful and capable. From scheduling, to time sheets to handling performance management, Sage HR has it all. It is affordable, effortless to deploy and very capable.

Cons

No serious flaws yet. Sage HR has worked better than expected.

Switched from

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Bizneo HR](https://www.capterra.com/p/184073/bizneo/)[Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/)[Nectar](https://www.capterra.com/p/186557/PerkNow/)

Being a powerful and affordable HR solution drove the switch

Review Source

Response from Sage Software

October 28, 2024

Thank you, Elio, for your review! We're thrilled to hear that Sage HR has been a powerful and effective solution for your business, covering everything from scheduling to performance management. We appreciate your feedback on its affordability and ease of deployment. It's great to know that Sage HR has enhanced your HR operations and met your expectations. I would like to invite you to join our customer advocacy program and connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://sage.influitive.com/users/sign\_up Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews

IT Consultant  
Used the software for: 1-3 years

### "Appropriate for companies that want one system for whole HR/payroll process"

February 8, 2022

4.0

Good experience so far. Does lack some out of the box functionalities but can be customized. But the team is having fun with the system so far.

Pros

Navigating through the system is very easy and does not necessarily require full training before the end user starts using it. The reports and dashboards are on point for higher management for decision making. And simple requirements can often be easily implemented by the administrator.

Cons

If the system is not properly maintained, the data can quickly become irrelevant and reports are no longer accurate. The should be a team to maintain the system and make sure all data being entered by the employees are correct and regular. For small companies with only a few employees this can be a difficult task.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Decision from the board to move to a more robust HR system.

Review Source

Anna M.  
Project Manager  
Used the software for: 3-5 years

### "3 out of 5 stars application"

August 15, 2021

3.0

I use a very basic set of Sage HR functional, but it still makes me face some issues, which is not the most comfortable experience. Calendar and Company tabs are OK

Pros

It has basic functional needed for a HRM process. The dev team adds new features and updates from time to time.

Cons

The main and critical functional still has A LOT of issues. For example, we have a limited amount of Emergency Days available, BUT Sage do not show me any alerts when people overuse the Policy. Which makes me basically keep a track of things by myself. Also, almost a year ago I reported a few bugs to a customer support, and I still see those bugs from time to time. E.g. I don't think it's necessary to have a "death" item in a dropdown regarding the termination reason.... Like seriously? You guys already have "other" and I personally think it's enough

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing Sage HR

We were presented a demo and decided it had the basic functional for our Company size

Review Source

Dina D.  
CIO  
Used the software for: 3-5 years

### "Sage HR Review"

June 14, 2023

3.0

It satisfy our needs, but I would expect insights from the tool & a much better UX that is lacking.

Pros

The application is salesforce based & the IT staff can easily configure change requests, new processes, reports, etc,...

Cons

The UX is old-fashioned - the employees & managers do not like it.It is far from best of breed in capabilities & processes.

Switched from

[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

Workday was too expensive for both subscription & maintenance as we could not maintain it in-house.

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[Namely](https://www.capterra.com/p/143606/Namely/)

Reasons for choosing Sage HR

Cost & flexibility

Review Source

Nicole S.  
Business Manager  
Used the software for: Less than 1 year

### "Easy to set up and run "

June 12, 2019

5.0

Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner.

Pros

I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook.

Cons

The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reasons for choosing Sage HR

Bamboo's functionality is great, but was much more than we needed, and was significantly more expensive.

Review Source

Response from Sage Software

June 14, 2019

Dear Nicole, I'm so glad to hear that you are enjoying your experience with CakeHR! There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand. So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :) With thanks, Viktorija

Isaac M.  
IT Business Partner  
Used the software for: 3-5 years

### "SAGE HR Good product"

January 24, 2023

5.0

Great experience and excellent system for anyorganization to onboard.

Pros

Web based making it easily accessible across a wide variety of devices.

Cons

It is generally OK but could end users make use of added functionality such as the ability of users to upload own achievments.

Switched from

Needed a system that can integrate with time and attendance system.

Review Source

Mathieu L.  
HR assistant  
Used the software for: Less than 1 year

### "Finally a great tool for HR teams!"

March 4, 2025

4.0

I've used Sage HR in a previous experience and I had an amazing time using it.

Pros

There are many things to like about Sage HR: - First, the software is always updated with the latest legislation which is crucial and very helpful! - The platform is really intuitive (which is not always the case for HR tools) - The customer service is amazing

Cons

\- The company owns a lot of thing on the platform (including the settings) so it's better to have an expert or someone trained who can then be the point of contact for new joiners or users for example

Review Source

Owner  
Used the software for: Less than 1 year

### "Good platform"

November 29, 2024

5.0

Overall the system has been good, although there are some improvements that are needed to make it more user friendly

Pros

The simple but effective hr app makes it easy for employees and employers, with integrated training sections, payslips and p60s

Cons

It isn’t as mobile friendly as advertised with some employees stating that payslips are difficult to read and the full payslip doesn’t show, also it doesn’t allow me to use integrated employee assistance app such as Wagestream, salary finance

Review Source

Response from Sage Software

December 2, 2024

Thank you for your feedback, Daniel. We're delighted to hear that you find Sage HR to be a simple yet effective platform for managing HR tasks. We appreciate your comments on the mobile functionality and the integration with employee assistance apps. Your insights are valuable to us. If you have any further suggestions or questions, please let us know.

ALG

Asnath. L G.  
Assistant Projects Manager  
Used the software for: 3-5 years

### "My Outstanding experience with Sage HR."

May 13, 2024

5.0

Pros

I like how it's simple to hire new job candidates with Sage HR.It is simple to track employees time and attendance with Sage HR.It is a reliable tool for employees performance appraisal.It streamlines employees onboarding and recruiting process.

Cons

I lack anything to highlight as drawback with Sage HR because it achieves all my objectives.

Switched from

[Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/)

Review Source

Response from Sage Software

August 8, 2024

Asnath, we're delighted to know Sage HR has streamlined your hiring and performance appraisal processes. Your satisfaction and the ease of tracking time and attendance are our top priorities. Thank you for choosing us and for the fantastic feedback! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Managing Partner  
Used the software for: 1-3 years

### "Modular HR sooftware"

April 24, 2024

5.0

My experience was very positive. My interaction with Sage HR illustrated this software as an intuitive and comprehensive platform that streamlines HR processes, enhancing both administrative efficiency and employee engagement.

Pros

Sage HR, an HR management offer solution regarding remote employee tracking, engagement, and management, mirroring the ease of office-based interactions. Being modular it does not confuse user by too many options and users can only have services that they really needed without having "Noise services". Its integrated platform automates tedious HR tasks and provides employees with secure, instant access to necessary information through individual logins.

Cons

Now it has about seven versatile modules, including Core HR, Leave Management, and Recruitment, Sage HR streamlines everything from onboarding to performance evaluation. Features like customizable workflows, comprehensive reports, and an intuitive dashboard empower businesses to manage the workforce efficiently while safeguarding sensitive data. However, having even more modules such as file management could be beneficial for certain teams such as teams of scientists.

Review Source

Response from Sage Software

August 8, 2024

Hi Daniel, we appreciate your insightful feedback on Sage HR's modular approach and its impact on your computer and network security business. Your positive experience with our HR solutions motivates us to continue enhancing our services. Thank you for your review! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Amber W.  
Project Manager  
Used the software for: 1-3 years

### "Sage HR Best Tool For Timesheets "

June 28, 2024

5.0

I was trained on Sage HR by a great team and I was easily able to get setup and use the program.

Pros

The timesheets and scheduling are easy to setup and utilize. I love it and my team loves it it was easy to integrate into our company.

Cons

Nothing, Sage HR is one of the best human resource tool and applications around.

Review Source

Response from Sage Software

August 8, 2024

Thank you for your glowing review, Amber! We're thrilled to hear that Sage HR's timesheet and scheduling features have seamlessly integrated into your healthcare organization, making life easier for you and your team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

SG

Suresh G.  
HR Manager  
Used the software for: 1-3 years

### "The Best HR Features With Sage HR"

January 18, 2024

5.0

Pros

One thing I like about Sage HR is that it offers top notch human resource features including performance management capabiliites. I like the time, attendance, and applicant tracking features It comes with employee scheduling and is also mobile friendly

Cons

No regrets after using Sage HR for a long time now

Switched from

[Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Review Source

Response from Sage Software

January 24, 2024

Hi Suresh, Thanks so much for taking the time to leave your review of Sage HR. We appreciate it! We're glad that you're seeing value in the features of Sage HR for performance management, attendance and leave, and more.

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