# Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sage HR the right Human Resources solution for you? Explore 370 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128705/SageHR/reviews --- Sage HR 4.5 (370) [View alternatives](https://www.capterra.com/p/128705/SageHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Sage HR Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews LD Leo D Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years. “Booking leave is refreshingly simple, approvals are painless, and the interface is clean enough that even the least tech-inclined colleague can request annual leave without needing IT on standby.“ April 6, 2026 DD Doris D Human Resources GeneralistOil & Energy, 51 - 200 employeesUsed the software for: 1-2 years. “Unavailability of iOS mobile application is the only flaw that I experience when using Sage HR mainly when outdoors.“ January 14, 2026 LD Leo D Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years. “It handles leave management, employee records, and documentation efficiently without much fuss, drama, or flair.“ April 6, 2026 DP Daniel P OwnerPhotography, 2 - 10 employeesUsed the software for: 6-12 months. “It isn’t as mobile friendly as advertised with some employees stating that payslips are difficult to read and the full payslip doesn’t show, also it doesn’t allow me to use integrated employee assistance app such as Wagestream,“ November 26, 2024 IM Izabela M HR ManagerFurniture, 51 - 200 employeesUsed the software for: More than 2 years. “I like how it integrates with Sage Payroll, with staff information & payslips issuance.“ March 9, 2026 LD Leo D Embedded software test engineerInternet, 501 - 1,000 employeesUsed the software for: More than 2 years. “Search functionality feels like it’s trying its best but hasn’t had enough coffee.“ April 6, 2026 Louise C TalentMarketing and Advertising, 201 - 500 employeesUsed the software for: 1-2 years. “ATS and HR integrated well able to pass information over quickly from one department to the other following hire“ December 8, 2025 Louise C TalentMarketing and Advertising, 201 - 500 employeesUsed the software for: 1-2 years. “Not my preferred HR system.“ December 8, 2025 ## Showing most helpful reviews Showing 1-25 of 370 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicole S. Business Manager Information Technology and Services Used the software for: Less than 6 months ### "Easy to set up and run " June 10, 2019 5.0 Although we are only a small company, we were trying to manually record our employees' holiday and sick leave as well as days in lieu, but found that we were losing track of vital information. CakeHR lets us keep all this information in an organised way, and lets our employees also keep track of their accrued allowances, as well as requesting leave in a more formal and organised manner. Pros I really liked the choice of price points, depending on the needs of your business. The user interface is also intuitive, and the calendar integrates well with Outlook. Cons The trial version didn't have New Zealand public holidays automatically included, so I had to add these manually. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Sage HR Bamboo's functionality is great, but was much more than we needed, and was significantly more expensive. Review Source Response from Sage June 14, 2019 Dear Nicole, I'm so glad to hear that you are enjoying your experience with CakeHR! There are a lot of features we keep updating on a weekly basis and, probably thanks to you, now we have possibility to import also public holidays of New Zealand. So now, for certain, you can refer us to your New Zealand friends and colleagues, we are all set :) With thanks, Viktorija EB Elio B. HR Manager Management Consulting Used the software for: 1-2 years ### "A Powerful HR Solution For Business " October 9, 2024 5.0 With Sage HR, we have enjoyed smooth HR operations. It is very effective. Pros Well, I like that Sage HR is very resourceful and capable. From scheduling, to time sheets to handling performance management, Sage HR has it all. It is affordable, effortless to deploy and very capable. Cons No serious flaws yet. Sage HR has worked better than expected. Switched from [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[Bizneo HR](https://www.capterra.com/p/184073/bizneo/)[Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/)[Nectar](https://www.capterra.com/p/186557/PerkNow/) Being a powerful and affordable HR solution drove the switch Review Source Response from Sage October 28, 2024 Thank you, Elio, for your review! We're thrilled to hear that Sage HR has been a powerful and effective solution for your business, covering everything from scheduling to performance management. We appreciate your feedback on its affordability and ease of deployment. It's great to know that Sage HR has enhanced your HR operations and met your expectations. I would like to invite you to join our customer advocacy program and connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://sage.influitive.com/users/sign\_up Thanks, Bethany McDermott Sage Customer Marketing Manager - Reviews LH Lacey H. HRM Telecommunications Used the software for: 1-2 years ### "Works if your company is in a bind" April 6, 2023 3.0 Pros I liked the announcement section and the company view to see the employees as you are able to see them by face and name and not just a list. Cons It was hard to set up correctly and the customer service was awful and not very helpful and since I'm in the U.S and they are in the U.K they always seemed to be gone. For instance i needed some help at 1pm on a Thursday and the response message was we are closed but someone will get back to you Monday. Only through the chat bot on the screen, there is no number to call and if you do you get the "other" sage companies who transfer you around to everyone until you reach someone who says call this number and you end up calling Canada who says "umm you have the wrong number" Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Company couldn't afford them at the time we broke apart from a larger company into our own company. Review Source MDC Melissa Daniela C. Human Resource Manager Higher Education Used the software for: 1-2 years ### "My Experience With Sage HR" August 3, 2024 4.0 Pros With Sage HR, we have best features and it makes HR processes easy. It is an affordable solution that is highly customizable to meet business needs. Cons With Sage HR, no regrets whatsoever and it meets business set needs. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[Visio](https://www.capterra.com/p/201133/Visio/) After lots of trial and error, we decides to use Sage HR because it is not only cost effective but also very equipped and therefore very capable. Review Source Response from Sage August 12, 2024 Hi Melissa, It's fantastic to hear that Sage HR has been a game-changer for your HR team! We're over the moon knowing our features have made your processes a breeze and that our customization options fit just right for your needs. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews VV Vershley V. IT Consultant Computer Software Used the software for: 1-2 years ### "Appropriate for companies that want one system for whole HR/payroll process" February 5, 2022 4.0 Good experience so far. Does lack some out of the box functionalities but can be customized. But the team is having fun with the system so far. Pros Navigating through the system is very easy and does not necessarily require full training before the end user starts using it. The reports and dashboards are on point for higher management for decision making. And simple requirements can often be easily implemented by the administrator. Cons If the system is not properly maintained, the data can quickly become irrelevant and reports are no longer accurate. The should be a team to maintain the system and make sure all data being entered by the employees are correct and regular. For small companies with only a few employees this can be a difficult task. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Decision from the board to move to a more robust HR system. Review Source AM Anna M. Project Manager Computer Software Used the software for: 2+ years ### "3 out of 5 stars application" August 12, 2021 3.0 I use a very basic set of Sage HR functional, but it still makes me face some issues, which is not the most comfortable experience. Calendar and Company tabs are OK Pros It has basic functional needed for a HRM process. The dev team adds new features and updates from time to time. Cons The main and critical functional still has A LOT of issues. For example, we have a limited amount of Emergency Days available, BUT Sage do not show me any alerts when people overuse the Policy. Which makes me basically keep a track of things by myself. Also, almost a year ago I reported a few bugs to a customer support, and I still see those bugs from time to time. E.g. I don't think it's necessary to have a "death" item in a dropdown regarding the termination reason.... Like seriously? You guys already have "other" and I personally think it's enough Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Sage HR We were presented a demo and decided it had the basic functional for our Company size Review Source Isaac M. IT Business Partner Construction Used the software for: 2+ years ### "SAGE HR Good product" January 10, 2023 5.0 Great experience and excellent system for anyorganization to onboard. Pros Web based making it easily accessible across a wide variety of devices. Cons It is generally OK but could end users make use of added functionality such as the ability of users to upload own achievments. Review Source YO Yewande O. HR administration Insurance Used the software for: 1-2 years ### "SAGE HR user interface " October 23, 2025 5.0 Pros User interface- the user interface was user friendly, it was beautiful and i was able to access information and pages easily Cons Having to go from page to page, required opening too many pages to access different HRIS solutions and functionality Review Source HC Happy C. Administrative Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Sage HR: Revolutionizing Remote Management with Next-Level Competency Matching" December 10, 2024 5.0 Overall, Sage HR delivers on its promise of empowering businesses with modern HR solutions. It's hands-down a must-have for anyone who wants to manage their people smarter and more efficiently. Pros There are many, but the easiest to point out is the remote people management accessibility as well as the competency marrying feature that is a mind-blowing feature. Cons For someone who is not well familiar with Sage software, it would be slightly slow for them to catch up. Review Source Response from Sage December 18, 2024 Thank you for your feedback Happy. We are so pleased to hear how much you enjoy the product, especially the remote management accessibility and the competency marrying feature. We appreciate your feedback that it may be difficult for new users to learn and will keep this in mind going forward. ML Mathieu L. HR assistant Information Technology and Services Used the software for: 6-12 months ### "Finally a great tool for HR teams!" March 3, 2025 4.0 I've used Sage HR in a previous experience and I had an amazing time using it. Pros There are many things to like about Sage HR: - First, the software is always updated with the latest legislation which is crucial and very helpful! - The platform is really intuitive (which is not always the case for HR tools) - The customer service is amazing Cons \- The company owns a lot of thing on the platform (including the settings) so it's better to have an expert or someone trained who can then be the point of contact for new joiners or users for example Review Source DP Daniel P. Owner Photography Used the software for: 6-12 months ### "Good platform" November 26, 2024 5.0 Overall the system has been good, although there are some improvements that are needed to make it more user friendly Pros The simple but effective hr app makes it easy for employees and employers, with integrated training sections, payslips and p60s Cons It isn’t as mobile friendly as advertised with some employees stating that payslips are difficult to read and the full payslip doesn’t show, also it doesn’t allow me to use integrated employee assistance app such as Wagestream, salary finance Review Source Response from Sage December 2, 2024 Thank you for your feedback, Daniel. We're delighted to hear that you find Sage HR to be a simple yet effective platform for managing HR tasks. We appreciate your comments on the mobile functionality and the integration with employee assistance apps. Your insights are valuable to us. If you have any further suggestions or questions, please let us know. AW Amber W. Project Manager Hospital & Health Care Used the software for: 1-2 years ### "Sage HR Best Tool For Timesheets " June 21, 2024 5.0 I was trained on Sage HR by a great team and I was easily able to get setup and use the program. Pros The timesheets and scheduling are easy to setup and utilize. I love it and my team loves it it was easy to integrate into our company. Cons Nothing, Sage HR is one of the best human resource tool and applications around. Review Source Response from Sage August 8, 2024 Thank you for your glowing review, Amber! We're thrilled to hear that Sage HR's timesheet and scheduling features have seamlessly integrated into your healthcare organization, making life easier for you and your team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews AG Asnath G. Assistant Projects Manager Information Technology and Services Used the software for: 2+ years ### "My Outstanding experience with Sage HR." May 12, 2024 5.0 Pros I like how it's simple to hire new job candidates with Sage HR.It is simple to track employees time and attendance with Sage HR.It is a reliable tool for employees performance appraisal.It streamlines employees onboarding and recruiting process. Cons I lack anything to highlight as drawback with Sage HR because it achieves all my objectives. Review Source Response from Sage August 8, 2024 Asnath, we're delighted to know Sage HR has streamlined your hiring and performance appraisal processes. Your satisfaction and the ease of tracking time and attendance are our top priorities. Thank you for choosing us and for the fantastic feedback! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews DS Daniel S. Managing Partner Computer & Network Security Used the software for: 1-2 years ### "Modular HR sooftware" March 29, 2024 5.0 My experience was very positive. My interaction with Sage HR illustrated this software as an intuitive and comprehensive platform that streamlines HR processes, enhancing both administrative efficiency and employee engagement. Pros Sage HR, an HR management offer solution regarding remote employee tracking, engagement, and management, mirroring the ease of office-based interactions. Being modular it does not confuse user by too many options and users can only have services that they really needed without having "Noise services". Its integrated platform automates tedious HR tasks and provides employees with secure, instant access to necessary information through individual logins. Cons Now it has about seven versatile modules, including Core HR, Leave Management, and Recruitment, Sage HR streamlines everything from onboarding to performance evaluation. Features like customizable workflows, comprehensive reports, and an intuitive dashboard empower businesses to manage the workforce efficiently while safeguarding sensitive data. However, having even more modules such as file management could be beneficial for certain teams such as teams of scientists. Review Source Response from Sage August 8, 2024 Hi Daniel, we appreciate your insightful feedback on Sage HR's modular approach and its impact on your computer and network security business. Your positive experience with our HR solutions motivates us to continue enhancing our services. Thank you for your review! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews ML Melissa L. Hr manager Information Technology and Services Used the software for: 2+ years ### "Good product" December 9, 2022 5.0 Really great experience overall, have zero complaints Pros The ease of use, easy to input information and navigate through the software, it took abit of getting use to but after that was perfect Cons It takes some getting used to, but once you get the hang of it, nothing negative to say. I would just say spend time learning and playing through the system for easier faster use Reason for choosing Sage HR Price, ease of use, good reviews Review Source SG Suresh G. HR Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "The Best HR Features With Sage HR" January 15, 2024 5.0 Pros One thing I like about Sage HR is that it offers top notch human resource features including performance management capabiliites. I like the time, attendance, and applicant tracking features It comes with employee scheduling and is also mobile friendly Cons No regrets after using Sage HR for a long time now Review Source Response from Sage January 24, 2024 Hi Suresh, Thanks so much for taking the time to leave your review of Sage HR. We appreciate it! We're glad that you're seeing value in the features of Sage HR for performance management, attendance and leave, and more. ASS Akshay Sharma S. Team Lead Computer Software Used the software for: 2+ years ### "Great HR software that does a LOT! " April 26, 2024 4.0 It's been effortless to set up and gets the job done without any fuss. Pros It's really helped us streamline our HR processes from onboarding with e-signatures to managing our workforce online. Plus, the employee database is robust, and the workflow builder has been handy for our daily operations. And the half-price offer for the first three months was a pretty good bonus! Cons Great product, can't think of any besides making a few changes to the UI. Review Source Response from Sage May 1, 2024 Thanks so much for taking the time to leave your review of Sage HR. We appreciate it! VR Verified Reviewer Director of SMB Division Marketing and Advertising Used the software for: 2+ years ### "UX is great!" June 10, 2019 4.0 CakeHR is a much better experience for our employees than other HR services we have used. We have gotten positive feedback about it from our team. Pros Really appreciate the amount of effort they put into designing this app out. The visual experience is far superior to any other HR app I have used in the past. Cons There is additional functionality that can be hard to find, such as where to put documentation like the employee handbook. Also, I would like to see users be able to be grouped into multiple different teams or views. Review Source Response from Sage June 12, 2019 Hello! I'm pleased to hear that you and your team are enjoying experience with CakeHR. I would love to have a further chat with you to review our document management feature, that is very handy in use. This feature gives you various possibilities to organize, store, as well as, notify employees on added documents, give specific permissions, so it's easier to keep a track. CakeHR also offers possibility to add as many teams as you like. Access to team's profiles, documents, reports, and much more can be set according to your needs. There is so many options we can offer you to make your work life easier, let's get in touch so I can give you a more insight! :) With thanks, Viktorija VR Verified Reviewer Application Engineer Computer Software Used the software for: 2+ years ### "Cool HRM tool" July 13, 2023 4.0 Cool Pros Having been part of the team that has implemented the solution, I would say it's not a bad HRM tooling and the ability to integrate well with other Sage solutions seamlessly and other external solutions as well is a good one. It has practically met the expectation of those we deployed it for but sometimes with some degree of customization not available within the system it self. But overall it's a good tool. Cons Within the context of my usage and interaction with the solution, there's not much to like less. Review Source JW Julie W. SVP Computer Software Used the software for: 2+ years ### "Excellent Product!" June 18, 2019 5.0 Pros Managing Time Off for multiple teams and multiple types of time off. Makes it very easy to see where everyone is without having to manage a company calendar. Easy to use on the go with the mobile app and emailing capabilities. Easy to accept someone's time off request within the email with just a click of a button. Absolutely love this tool for our team's time off. Cons Can't set the admin to send me just my team's requests, so I get a lot of emails for our whole company. very hard to edit time off requests. Don't like that after it's approved, it's hard for the user to go in and change their request and be assured it's logged correctly. Reason for choosing Sage HR interface and integrations with Slack Review Source Response from Sage June 21, 2019 Dear Julie, It's so exciting to see that you are enjoying both, our software, as well as the app! :) It's so important to have the ability to manage work-related tasks on the go, right? I'll contact you directly, so we can go through the permissions and time-off settings to arrange them in the way it works best for you! With thanks, Viktorija CM Craig M. Director Furniture Used the software for: 2+ years ### "Great software with a great team behind it" June 11, 2019 5.0 We solve the complexity of holidays clashing with Cake HR. It's a a core part of our business that every employee uses. Pros I love how simple it is for our team to request holidays and to monitor sick days also. The interface is nice too. Cons The app is a bit limited and it would be helpful if it offered a full calendar view. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Sage HR No mortgage required for Cake HR Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) More features Review Source Response from Sage June 14, 2019 Many thanks, Craig! In case you feel that you have any other feature suggestions you want to share with us, please make sure to post them through your app or profile, green box at the bottom of right corner :) Best regards, Viktorija Samridhi G. Human Resources Specialist Real Estate Used the software for: 6-12 months ### "Easy HR solution" December 27, 2022 4.0 Pros This tool provides an easy way for employees to request time off, holidays, and sick-days. It is also great for document sharing, and it is modular and customizable; it can be tailored to your organization's needs by adding functionalities and managing access rights. Cons There are also some drawbacks associated with the system, such as the need to constantly upgrade data at a centralized spot in order to keep the platform up-to-date. Furthermore, it can be difficult to manage vacation arrangements in a timely and efficient manner. Review Source AS Arpita S. Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Little expensive but has everything" December 9, 2022 4.0 Overall it was awesome experience and we all loved using it. Just had to let it go because of the heavy price it was charging us when there are other affordable/better alternatives in the market Pros Sage HR is a complete HR solution. From employee onboarding to training, leave management, KPI calculation, everything works like a charm! Cons It's a little bit expensive to maintain when you've higher number of users/employees and the customer support is a bit non-responsive. Review Source AT Anita T. Payroll manager Hospitality Used the software for: Less than 6 months ### "Loving Sage HR" March 11, 2024 5.0 Pros Sage HR works well for our business. It covers annual leave across all working patterns used by the business. It is user friendly. We now have all staff on an HR system and it's free. Cons Would like telephone support more than chat help Switched from [SafeHR](https://www.capterra.com/p/167537/SafeHR/) Cost and Sage HR matches our business needs Review Source Response from Sage March 12, 2024 Hi Anita, Thanks so much for taking the time to leave your review of Sage HR. We appreciate your thoughts and feedback of the product. HL Haba L. Content Manager Newspapers Used the software for: Less than 6 months ### "The best way to HR management" March 5, 2024 5.0 Pros I really liked the mobile app of this soft. It was easy to setup and very easy to use. Employee scheduling feature helped a lot with my projects where I needed full power. Cons Could not find any Cons for this software, really glad I found it. Review Source Response from Sage August 8, 2024 Hi Haba, it's fantastic to hear that our mobile app and scheduling features have significantly contributed to your content management projects. We're glad you've had a positive experience with Sage HR. Thank you for your support! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.