# Page 3 | Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Sage HR the right Human Resources solution for you? Explore 370 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128705/SageHR/reviews --- Sage HR 4.5 (370) [View alternatives](https://www.capterra.com/p/128705/SageHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Sage HR ## Showing most helpful reviews Showing 51-75 of 370 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicole S. Owner Human Resources Used the software for: 2+ years ### "Sage HR" May 9, 2023 5.0 Making life easier for clients by streamlining their processes & showing them what is available in Sage that they never knew of before. Pros With employees having their own access to payslips, and leave requests it's save me time having to reprint or follow up on whether leave is approved or not as well as easy processing into payroll. It's also easy to follow up if need be as i can quickly view the Org Chart and see who reports to who. Cons None, i would like more training on the product though Review Source DD Dina D. CIO Transportation/Trucking/Railroad Used the software for: 2+ years ### "Sage HR Review" June 8, 2023 3.0 It satisfy our needs, but I would expect insights from the tool & a much better UX that is lacking. Pros The application is salesforce based & the IT staff can easily configure change requests, new processes, reports, etc,... Cons The UX is old-fashioned - the employees & managers do not like it.It is far from best of breed in capabilities & processes. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[Namely](https://www.capterra.com/p/143606/Namely/) Reason for choosing Sage HR Cost & flexibility Switched from [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Workday was too expensive for both subscription & maintenance as we could not maintain it in-house. Review Source Dominique F. Pédiatre Hospital & Health Care Used the software for: 2+ years ### "sage HR management system " February 27, 2023 5.0 Pros Perfect total HR Recrutement, applican tracking and management. The software is available to evaluate the ongoing employee performances.The software can set leave management, time shift management. Feedback to customer service is quickly handle and the problem is solved. The software have the mobile version son the admin cans set the tool where ever he is. Cons The software is a cloud base system thaugh work online, to be constantly collecting dada and updating. Review Source Becky F. Software Developer Hospital & Health Care Used the software for: 1-2 years ### "SageHR is a great complement to our HR team" March 7, 2023 4.0 Sage HR's capabilities, like time tracking, basic HR functions, employee evaluations, work schedules, and absence management, make it possible to handle all of an organization's personnel issues from a central location. Employees may easily seek and get approval for time off, company papers can be uploaded and downloaded, and employee time management can be kept under control. Pros Sage HR is superior than industry competitors and provides a more satisfying user experience. When it comes to managing staff, it works like a charm. In this respect, it performs admirably. Cons Sage HR provides virtually everything a company needs to succeed. However, the interface might be improved so that the user experience is more streamlined. Switched from [Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Simple method for workers to request vacation, personal, and sick days. It is also helpful for collaborating on documents. Features and views for controlling access to those features are modular and adaptable. Review Source TB Tonia B. Director of Information Technology Non-Profit Organization Management Used the software for: Less than 6 months ### "Great HR software" April 2, 2024 5.0 So far Sage HR has exceeded my expectations. The employee access feature is great. HR no longer needs to take time out of their day for things like pay stubs or W2's. Pros It is very easy to use, each employee receives a login and can check they're pay stubs, W2;s and so on. Cons nothing yet, so far it has been a great addition. Review Source Response from Sage April 11, 2024 Thanks so much, Tonia for taking the time to leave your review of Sage HR. We love hearing how Sage HR is helping you and that it's exceeded your expectations! VR Verified Reviewer HR Manager Financial Services Used the software for: 6-12 months ### "CakeHR review" June 25, 2019 4.0 The best value for money, where HR processes get automated very quickly and user friendly. Pros It is very adjustable, features are updated each week with increasing functionality, accessible customer support, very friendly pricing. Cons Bugs. With such a speed in new releases it is almost inevitable that bugs pop up. New customer onboarding could be improved with clear guidelines. Knowledge base with instructions of use could be more informative. System could offer basic templates for all modules (survey, onboarding, offboarding etc) Review Source Response from Sage June 27, 2019 Hello, We very much appreciate your feedback! I am sure you have also noticed how fast our developers fix a bug if one occurs :) As for the onboarding, I would be very grateful if you can contact me directly and share what can be improved, what information or steps you felt were missing during your onboarding process. Unfortunately, I can not guarantee that we will have templates for surveys available any time soon, due to the reason that different companies have different needs, therefore we try to keep all the features fully customizable. We are always giving as many examples as possible during the onboarding process, however, if you feel some additional information is needed, do not hesitate to contact us through the chatbox that is available on your desktop and app. What I can promise is that we will have our knowledge base updated any time soon, meanwhile, as I have already mentioned, please use the chatbox, we are always here and happy to help! With thanks, Viktorija TB Teona B. HR Director Investment Management Used the software for: Less than 6 months ### "HR Module" June 11, 2019 3.0 it's comfortable in use comparing with our previous HR portal, but definitely it's not tailor-made for customers and our contact person in support team is negligent and not professional Pros it's easy to use. has nice interface. n/a Cons 1\. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app 2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone 3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical. 4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something Review Source Response from Sage June 13, 2019 Dear Teona, Our entire team apologizes that our service did not satisfy your expectations. We set a high standards for ourselves and are truly sorry to hear that those standards were not met in your interaction with our business. CakeHR team love helping clients and I am sure we did not intend to make you feel left out by contacting your colleague instead. We will internally investigate this situation to make sure those misunderstandings does not happen again. I will contact you directly to determine how we can provide you with a solution that will make you smile :) Let's get on a call and address this asap, we value your business. Thanks so much for letting us know! Viktorija Customer Success @ CakeHR SA Shakil A. System Analyst Information Technology and Services Used the software for: 1-2 years ### "Perfect Human Resource Management Application" January 9, 2023 4.0 Sage HR enhanced our efficiency and helped better manage our Organization. Pros Perfect Human Resource Management Application for your Enterprise. Has plethora of features and makes the job for HR easy as such you can manage your Organization with less HR capital! Cons This gets a little bit expensive when you've 200+ users, apart from that everything is nice and prompt. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Sage HR Sage HR team convinced us that they were capable of handling our requirements. Review Source LP Lee P. Principal Developer Internet Used the software for: 2+ years ### "A great HR platform for smaller companies" June 18, 2019 4.0 Overall I am very happy with CakeHR. I am able to figure out who is in and out of the office with ease. My staff love how fast it enables me to approve/deny the holiday requests as it gives all the information I need to make the decision, including automated emails to me and the other administrators. I love how I have been able to integrate this with my google calendar too. The reporting gives good information to so we can better tackle our staff who are off on long term sick etc. Would definitely recommend. Pros I like how simple the software is to use and setup. Your business can be good to go in a matter of minutes. The UI looks good and is a very helpful tool to the organisation I work in. Gives me a good overview of who is off and for what reason that day! Cons I don't like the permissions model. The reason I stated for a smaller company is because as you grow, it feels the permission model can become a bit more problematic if you want to be setting up complex permissions. E.g. Users able to see everyone off on holiday that day, even if not in your own team. Review Source Response from Sage June 21, 2019 Dear Lee, It's so nice to see that you are actually using a variety of features and find them helpful :) I can assure you that there will be more permission models available in the future, we are working on it. I'll keep you posted on the progress. With thanks, Viktorija JS Jessica S. Customer Experience Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Sage HR " October 9, 2023 5.0 I think Sage HR is a great tool. It is easy to use and does exactly what we need it to. Pros Sage HR is really good for keeping track of my employees sickness/holiday and out of office. This is important for scheduling payment runs. It is easy to see where all of the staff in the business are. Cons I dont think there is anything I can think of that I can write as a negative for this product. It is a very useful tool. Review Source Anna J. Director of Operations Health, Wellness and Fitness Used the software for: 6-12 months ### "One of the quickest growing HR systems on the market" July 4, 2019 4.0 Only second to one system, which is unaffordable for us. I look forward to seeing how this company develops. I recommend this system for any growing startup and SME. Pros Very responsive team. Slack integration of the leave management is handy and updates in realtime Leave management is really good, I like that you can extra mandatory fields. We use this to track out of office staff, and remote working. It's also used to track time spent on their personal wellbeing. The app is handy, I know most of the staff use this instead of the web version. The org chart with collapsable levels and drag and drop changes is a very strong feature. Cons most cons are just potential development and improvement as apposed to major flaws. Adding timesheets could be more streamlined, maybe a quick add from a calendar style overview would be nicer. Expense management - it would be great to be able to integrate with Xero. Review Source Response from Sage July 16, 2019 Dear Anna, Thank you very much for your valuable feedback and suggestions. Let's hop on a call and discuss those in more details. I will be in touch with you :) With thanks, Viktorija CL Conley L. Freelancer Computer Software Used the software for: 1-2 years ### "Could this be the best HR software?" July 7, 2022 5.0 Our group utilizes it to deal with our time-off and remote working arrangements. It's really basic and simple to utilize and exceptionally practical. Looks perfect and proposition numerous modules and yet the usefulness of the vast majority of them is exceptionally essential. I love that it is simple for my bookkeeping division to impart to me when solicitations have been paid. Pros Exploring through the framework is exceptionally simple and merely requires full preparation before utilizing it. I truly enjoyed the decision of price tags, contingent upon the requirements of your business. The UI is likewise instinctive, and the schedule coordinates well with Outlook. Cons No current cons I can think of. I had several login in issues a while back, but it was remotely fixed. Review Source CR Calum R. HR Assistant Telecommunications Used the software for: 6-12 months ### "Sage HR is Great" January 17, 2024 5.0 Pros The annual leave section is very useful when managing a team. Cons The system can sometimes be a bit clunky and not the most user friendly. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Review Source Response from Sage January 24, 2024 Thanks so much for taking the time to leave your review, Calum! We're glad to hear that you find the Leave Management module useful for managing your team. RP Rachel P. Customer Service Rep Consumer Services Used the software for: 2+ years ### "Convenient for All Time Keeping" April 28, 2023 5.0 Pros Everything is in one place. You can keep track of your work time and also request time off. You can also see and print any and all paystubs from the beginning of employment. Cons I do wish it was a bit easier to print things from sage. Review Source VR Verified Reviewer HRM Computer Software Used the software for: Less than 6 months ### "Nice but too young yet :) " January 18, 2019 4.0 Could be a good choice, but functionality has to be improved Pros User friendly Flexible (at least in concept) Cons No recruitment module Not enough fields in recipes (I am pretty sure that it is possible to let user to use much more variables and logic operators (jumps, triggers) and play with boolean search and complex logic). No calendar of upcoming appraisals for all the company, which could be useful for HR service to plan the load (I mean, standard calendar table view for the whole year) No recurrence (you should duplicate the same task manually, instead of setting of recurrence 'once per every 6/12/18 months etc") When you change initial task itself, the workflow which includes this task, still contains not updated version. As for me, if any component has been changed, it should be relevantly changed in any more complicated structures which contain that 'brick', instead of manual searching where this component could be used and further manual changing. Review Source Response from Sage January 22, 2019 Hi there, thanks so much for leaving a detailed feedback - this allows us to constantly review our product and improve! :) As it happens, we are about to release our new shiny Recruitment module! You are very welcome to test it out in the beta version - please get in touch with me directly and we'll set it up. We are also constantly adding more Recipe variables, and there are to meet our customers' demands. If there is anything in particular that you think should be added to the Recipes, please get in touch. With onboarding tasks, it has to be looked at each case specifically as one scenario will not fit all and therefore cannot be applied automatically. I would love to go through these points with as you directly I can see some very good ideas there. Please write to me :) Thank you Ilona GT Gordon T. Controller Construction Used the software for: 2+ years ### "Expensive but mostly user friendly" July 16, 2023 4.0 Pros It is easy to use and the reports are helpful Cons the only con would be cost of the product Review Source AR Anna R. Head of HR Commercial Real Estate Used the software for: 2+ years ### "Cake is great for small companies" June 27, 2019 5.0 Overall we are happy and will continue to use Cake for hopefully many more years. We hope our requestes will be taken to development Pros It was very easy to setup it´s quiet user friendly it allows some automations vie receipts price is based on users Cons as we grow very fast our needs change, even tough the cake team did implement a few changes to also accommodate our needs some are not satisfied yet: option to choose a worktime pattern when adding new user complex leave policy setup with formula for holiday allowance based on i.e. (age, number of children etc.) Review Source Response from Sage July 2, 2019 Dear Anna, Many thanks for your honest feedback! I just wanted to mention that there is automation available for some other tools except recipes. Let's get in touch to discuss our further cooperation and make sure you're making the most out of your subscription with us. With thanks, Viktorija VR Verified Reviewer Frontend Engineer Information Technology and Services Used the software for: 6-12 months ### "A great organisation software " October 25, 2019 4.0 I use CakeHR on a daily basis to schedule my vacations, to register expenses and to schedule my home office days. I also use this software to check when are my team-mates in office or away Pros This software is very user friendly and you don't need to be an expert on websites to figure what you can do inside the platform. Is also an easy way to organise your team vacays and to have a overall view of the entire schedule Cons The only downside for this software is that sometimes when creating a new account the invitation request might fail but the support temas acts quickly Review Source Response from Sage November 22, 2019 Hello, The team here at CakeHR is thrilled to hear such great feedback :) Referring to the stated issue, invitation requests are not actually failing but expiring if you have not logged in within the next 48 hours. It is actually a common practice and was introduced for security reasons. Thank you once again and we are looking forward to many more years of successful cooperation! Best regards, Viktorija ER Enrique R. Administración Health, Wellness and Fitness Used the software for: 1-2 years ### "Organizativo y sencillo " June 12, 2023 5.0 Nos aporta organización a la hora también de controlar horarios/ausencias Pros Muy fácil de usar el producto, lo usamos en el departamento de RRHH y funciona de manera muy eficaz. Cons Por ahora ninguna pega, llevamos un año usándolo y estamos encantados. Switched from [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Más económico y mejor funcionamiento Review Source VR Verified Reviewer HR Manager Financial Services Used the software for: 6-12 months ### "Easy " June 10, 2019 4.0 I love the attitude and easy way of working with Cake HR! attitude, customer oriented mindset and ability to look on us as unique client , to listen to needs and respond ... My experience is really great! and even if there is missing some functionality - cake hr is seraching for the ways to improve it. Pros Cake HR helps to fix the basics, to have a structure for people management matters. Excellent soft, have helped a lot in case where we needed to start from scratch and move from excel to something more up to date in HR . Cons some functionality is missing what I have experienced with global providers. example - access rights, management between different companies if on holding. Review Source Response from Sage June 14, 2019 Thank you for you review and pointing out those things! We are already working on mentioned features, most actually already done! If you want to know current status please contact us and we would be happy to give you more details and arrange some demo call :) With thanks, Viktorija EM Edward M. Head of People & Culture Information Technology and Services Used the software for: 6-12 months ### "A solid option for a startup and SME" June 19, 2019 4.0 This has been a great solution to managing the day to day HR ops. I also like that i feel that i am contributing to making this product better such is the interaction with the CakeHR team. I am starting to reach some scalability limits but this software is evolving and i wouldn't hesitate to recommend it to a startup or SME. Pros It has all the standard features you need at a budget friendly cost and the customer support is responsive. The UI is intuitive, even for the employees who didn't really need any training to use it. I also like the G-Suite and Slack integration. Cons It needs more feature updates to have better functionality and scalability - the support team and community is pretty good at taking on requests and fixing bugs though. Alternatives considered [Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[HiBob](https://www.capterra.com/p/156106/Hibob/)[Gusto](https://www.capterra.com/p/131882/Gusto/)[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing Sage HR Cost and required features Review Source Response from Sage June 25, 2019 Dear Edward, Thank you very much for your insightful review! Do not hesitate to share your ideas with us, your feedback really matters :) With thanks, Viktorija OB Olga B. Project Manager Assistant Financial Services Used the software for: Less than 6 months ### "The Potential of the CakeHR" August 7, 2018 4.0 The CakeHR, although with some issues, has quite the potential, especially if the developers continue improving and updating it. Not to mention that it is cheap in comparison to, for example, same BambooHR and it also fulfills pretty much all the needed options. I was pleasantly surprised with the customer support that I was provided while working with this software: if you have any questions or issues - the support team will always answer you within a day and try their best to adjust the software's settings to your liking and if you still have any further questions - they will arrange a meeting to help you solve the problem. The CakeHR is especially convenient for those companies that are functioning within one country. However, even if the company has several branches located in several countries it is still not a problem. Although it can be a bit confusing at first with all these access levels and settings that you will have to think about - with the right tags and teams you will manage it just fine. Pros The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking. Cons There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement. As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time. Review Source Response from Sage August 8, 2018 Hi Olga, thank you so much for taking time to submit your feedback. More options for documents share is due to be in production next week - so watch this space! :) VR Verified Reviewer Chief Technology and Operations Officer Used the software for: 2+ years ### "CakeHR has provided me with an excellent balance between feature and cost." January 30, 2018 5.0 As a small business and only two (2) employees I was able to find a cost-effective solution for managing my employees. Pros It fulfils the critical requirements for managing Human Resource meaning a means for storing employee information , onboarding and offboarding features, time off management and a neat asset tracking module for assigning specific assets to employees. Cons Well the software does not have an attendance tracking feature, however I understand that this feature is in the pipeline. Review Source Shawn Y. Applications Engineering Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Sage Solution" January 3, 2021 4.0 This software suite will allow managment to automate internal human resource processes, that were previously completed manually. This has improved our internal efficiencies. Pros What I liked about this software is the ease to automate internal processes.This software will allow a complete electronic profile to be created for all employees. Cons I found there was a bit of a learning curve to become a fluent user. This software may be problematic for non-computer literate employees. Review Source Nereida B. ANALISTA CONTABLE Used the software for: 1-2 years ### "Management of employee permits and other human resources tasks." April 30, 2018 5.0 A big problem that I have been able to solve with CakeHR is that I receive email notifications of employees' free time requests and approve or reject them by the same email. This has made things easier for me. Pros What I like most when using CakeHR is the ease of registration and access; the function "history of changes made" to facilitate the tracking of changes in the data is very good; and when generating reports with a single click is wonderful. Cons A big disadvantage of CakeHR is that it integrates with payroll systems, but not with benefit portals or learning management systems. We are waiting for you to integrate all this. Review Source Similar Products Featured ## Related categories [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.