# Page 4 | Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Sage HR the right Human Resources solution for you? Explore 370 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128705/SageHR/reviews

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Sage HR

4.5 (370)

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Last updated March 13th, 2026

# Page 4 - Reviews of Sage HR

## Showing most helpful reviews

Showing 76-100 of 370 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ME

Manou E.  
hr assistant  
Management Consulting  
Used the software for: 2+ years

### "easy and fast software."

December 13, 2022

5.0

for two years of use and this software will always be within my reach. I love the flexibility of the software.

Pros

this software is an incredible, efficient management of my staff, editing pay slips, remote management. I love this software.

Cons

adding certain headings is complicated in my opinion.

Review Source

SS

Sarah S.  
Operations Coordinator  
Computer Software  
Used the software for: 2+ years

### "Piece of Cake!"

June 10, 2019

5.0

Recently, we became aware that CakeHR offers time tracking. We had previously been using spreadsheets to keep track of hourly employees, which was at times difficult to use and run reporting on. Time tracking in CakeHR allowed us to make it easier for our hourly employees to clock in and out in a system that they were already familiar with, and the payroll reporting aspect is much easier as well.

Pros

I love the ease of use CakeHR offers. It is very intuitive, easy to read (I love the appearance!) and easy to train new employees on. It is also very simple to use the CakeHR API to integrate with other software we use as an organization.

Cons

I have no complaints with CakeHR. Everything is great!

Review Source

Response from Sage

June 13, 2019

Dear Sarah, Such comments makes us feel that we're moving in the right direction. :) We are thrilled that you enjoyed your experience and please let us know if we can help in any way in the future. Thanks again! Viktorija

VR

Verified Reviewer  
  
Education Management  
Used the software for: 6-12 months

### "Cake HR"

August 5, 2015

4.0

Cake HR has been a huge help streamilining the PTO system at our preschool. We have around 17 teachers and the transparency of who is off and when they are off, makes my jobs easier. Teachers can see what dates are available and what are not, so I don't always have to be the bad guy!

Pros

I really like the calendar and the upcoming two weeks schedule. I am in charge of scheduling employees and I try to do the schedule in two week clips, so it is an easy way to see who is off. I also appreciate that keeps a record of people's use of PTO. So I can look back over the past year and see the dates and reasons people have taken off.

Cons

It would be helpful to get reminders when people are close to having used all of their PTO, instead of having to through each employee and check. I would like to be able to set an automatic "roll over" to the next year, since we allow three days to roll over.

Review Source

Response from Sage

August 5, 2015

Thank you! Great points. One main feature we will be rolling out within weeks is a customisable alert system that you can make to your requirements. Great idea to use it for tracking PTO usage. We already have the ability to carry over dates from the previous period or year. Email lee@cake.hr and he shall set that up for you!

VR

Verified Reviewer  
Manager  
Animation  
Used the software for: 1-2 years

### "Software de recursos humanos integral"

October 19, 2023

3.0

Pros

Valoramos la integración nativa con outlook, su sencillez de implementación e intuitiva interfaz para controlar el negocio.

Cons

Esperábamos más posibilidades de personalización del programa

Review Source

VR

Verified Reviewer  
Human Resources Manager  
Banking  
Used the software for: 1-2 years

### "WELL-ORGANIZED; EVERYTHING YOU NEED IN ONE, ORGANIZED PLACE"

September 20, 2018

5.0

Pros

I am astonished on how well-organized this software is. The feedback feature allowed our team to determine employees’ rates. Scheduling and Time Tracking features are punctual. It is easy to use. As a Human Resource Specialist, this software has removed almost half of the paperwork and stored it in one place.

Cons

Undertime and overtime tracking is not a feature of CakeHR, we use a different software for that. It would be a great update in the future since it is one of the most needed time tracking option for most companies.

Review Source

XZ

Xolani Z.  
Freelancer  
Music  
Used the software for: 2+ years

### "Sage "

May 9, 2021

5.0

Great software for payments

Pros

Sage is a great software, you get to capture and manage your payments very well and organized

Cons

On Accpac when posting payments, you get those errors batches and you have to repost and its time consuming

Review Source

VR

Verified Reviewer  
Thailand Country Manager  
Gambling & Casinos  
Used the software for: 1-2 years

### "Cake HR - it’s how you manage and track your people!!"

July 18, 2019

4.0

Good experience using the app but used it only during requesting for tine off, holidays, or onboarding employees with meetings and catch ups, the app is too segregated from all the other apps and software that are used in the company, except the linking with slack. That’s the good part,

Pros

It’s easy to use, and has all the info of people in the organization. The names, job description, if the employee is in or out, and/or on holiday. You can set up meetings and schedule on boarding of employees in your department. Request for days off through the app, and set goals and tasks for yourself and other employees. You can also send support and vote for people that contribute most in your organization, or give credit to others that help a lot. Selecting your absence policy and time of absence is also great

Cons

Does not have enough features to get users engaged on a daily basis. Needs that extra functionality and features to get the users more engaged,

Review Source

Response from Sage

July 23, 2019

Hello :) Thanks so much very helpful and insightful feedback! I would be very grateful if you can contact me and share your observations and thoughts on extra functionality and features that, in your mind, will make your company employees more engaged and eager to use CakeHR on a daily basis. I am very much looking forward to hearing from you any time soon! With thanks, Viktorija

AK

Angie K.  
Director, HR and Talent Development  
Computer Software  
Used the software for: 1-2 years

### "Truly - a piece of cake!"

June 19, 2019

5.0

Great!

Pros

Simple - user friendly where you can jump right in with little to no training necessary on most features

Cons

no sample templates or surveys for performance management to start using right away that can be edited/customized towards specific organization needs - would be great if there was a starting base to better understand how to use those features with best practices and samples showing ways to measure performance based on newer trends (OKRs, 360 evals, 1 to 1 meetings).

Review Source

Response from Sage

June 21, 2019

Dear Angie, Thank you very much for your positive review. We really appreciate you being a loyal client and helping to share the word about us. We provide only templates, as it is easier to adapt them according to one's specific needs. However, we are always trying to give as many examples as possible during the onboarding process. In case, some more inspiration required, do not hesitate to contact us through the chat box, we are always happy to help and share some tips and tricks. :) With thanks, Viktorija

Craig M.  
Director  
Furniture  
Used the software for: 6-12 months

### "Great software with great people behind it"

January 12, 2018

5.0

Staff are happy that they can book request their holidays at any time and have almost instant approval in many cases.

Pros

Clean and user-friendly layout with amazingly helpful people behind the scenes. Lee, in particular, is incredibly helpful.

Cons

The only thing would be the lack of calendar view holiday on mobile app. We have an ever growing young workforce who book their holidays on the app but they are unable to see if other workmates have already booked time off.

Review Source

Response from Sage

January 18, 2018

Hi Craig! Many thanks for your review and we have loved supporting you throughout implementation and beyond. Right now, we're developing the calendar view for mobile which is really exciting. I'll let you know once it has been released!

Andreas B.  
CEO, DN. (Leg. Naprapat) Neurac Instructor  
  
Used the software for: 6-12 months

### "Easy to use, both for admins and employees with a great overview and superb support"

January 23, 2018

5.0

We get all the information fast and secure in to one system from our employees. No need to look in different places or having a risk of loosing papers or receipts when someone had an expense to report.

Pros

Intuitive and very easy to use. Give managers and employees quickly a very good overview. It can automate many task. We use is to plan ahead and also follow up, for onboarding and now also for expenses.

Cons

The one thing we are missing is that we like to be able to set employment status in %, and have a start date for the change and also be able to get a rapport that show these changes. BUT since we haven't brought this to their attention yet it's on us.

Review Source

EBIN E.  
Founder & CEO  
Human Resources  
Used the software for: 6-12 months

### "One of the best HR management solution on the market"

March 30, 2019

4.0

We can now manage our employee details in a single click and though a dedicated mobile app.

Pros

Cake HR is the best tool to manage the employees and their day to day data. We use Cake HR to get employee attendance and to have their pay slips ready at the time of salary dispersal. HR application that has all the needy features can be seen only on Cake HR. The most impressive feature we have seen and used is the automatic salary form generation so that we don't want to manually create the salary form to be filled by the employee.

Cons

The salary slip generation is a bit slow and takes a lot of time on mobile app, please have a look on it.

Review Source

Damilola M.  
Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "CakeHR Review"

August 15, 2019

4.0

Pros

CakeHR software design is simple and user friendly, the tool is very useful for organization set up it helps to know who is off duty and reason they're off duty. Their well designed mobile app makes the software more easier to use. Their customer support response rate is great.

Cons

Uploading document can not be segmented to some specific member of the team, the document will be sent to the whole team, unless the document is uploaded individually and this can be so stressful to do. CakeHR needs to improve their service feature in order to perform advanced functions.

Review Source

Response from Sage

September 6, 2019

Hello Damilola, Thanks for leaving a review, and mentioning our support team, they always try to go above and beyond! A solution to the mentioned issue is just a few clicks away, please contact me directly so I can give you more details. I will make sure the process of adding documents will be less stressful for you :) With thanks, Viktorija

VR

Verified Reviewer  
Application support engineer  
Financial Services  
Used the software for: 2+ years

### "Very user friendly interface"

June 16, 2021

4.0

Overall experience is Good. Required to be add some more feature like people information, training and performance management.

Pros

I like the most is 'My Details' section, in which I can write all my details like emergency contact, personal details, employment details etc.

Cons

Company communications section should be improve. Also in performance management it will redirect you to another application.

Review Source

Sarath R.  
Automation Test Engineer  
Computer Software  
Used the software for: 2+ years

### "I loved cakeHR and User friendly app"

July 22, 2019

5.0

Pros

CakeHR app easy track maintenance college,school and employees details and easy to set up Convenient dashboard

Cons

Easy to understand and good features mobiles app is available Overall it is good compare to other tools

Review Source

Response from Sage

July 29, 2019

Thank you, Sarath, for your positive and encouraging feedback :) Best regards, Viktorija

Yannick G.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "We safe time with cakeHR for more than 5 years"

July 25, 2016

5.0

Perfect App for company who love to safe time with administrative procédures. Easy to manage TimeOff when many employees are abroad. We are a company of around 30 pers.

Review Source

Response from Sage

January 18, 2018

Many thanks, Yannick! CakeHR is perfect for companies with an in-house team and for those with remote workers! It connects you all together and makes the company more transparent and efficient.

MH

Madeleine H.  
HR Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great, easy to use tool"

June 11, 2019

4.0

CakeHR makes it easy for us to save and document our time-offs, no matter if its vacation, sick days, business trips or home office days – finally everything is put in one place. Due to the great Slack integration, the chatbot informs us about absent employees every morning and makes it easy to plan our resources. Costumer support is amazing!

Pros

\- saves all our time-offs - overview above vacation and sickdays - reminder for birthdays and work anniversaries - Slack integration

Cons

\- a bit too less flexibility regarding time off policies (e.g. it would be great to have a policy where working students could enter when they are in the office, not out)

Review Source

Response from Sage

June 14, 2019

Dear Madeleine, Thank you so much for taking time to submit your review! I will get in touch with you, so we can go through policies and set them up in the way it works for your company. All our features are fully customizable, so I am sure we will find the way you get the most out of it :) With thanks, Viktorija

VR

Verified Reviewer  
President  
Information Technology and Services  
Used the software for: 2+ years

### "Basic but decent product"

June 10, 2019

4.0

Pros

It's a simple and to use product that does one thing and does it well.

Cons

There are few things are a bit more cumbersome than they should be. It's a basic system, not too many advanced features.

Review Source

Response from Sage

June 12, 2019

Hi :) Thank you for taking the time to write about your experience. As we are constantly improving already existing features, as well as, working on new ones, it would be great if we can take our conversation further, so I not only can introduce you to possibilities that probably were missed out, but also take this opportunity to understand more of what you would like to see, as based on received feedback, we're frequently improving UI, UX and CakeHR features. Let's schedule a quick call and discuss your ideas further! With thanks, Viktorija

SS

Shanice S.  
Event coordinator  
Events Services  
Used the software for: 1-2 years

### "Review 2023"

September 11, 2023

5.0

Overall my experience with Sage HR has been positive

Pros

I like that sage HR is accessible on my mobile device, so that it is easy for me to view my pay slip, and book annual leave off

Cons

nothing major comes to mind when thinking about what i least like. The only thing i can think of is the dashboard visually is overwhelming and could be a lot simpler

Review Source

aN

amanda N.  
Hr officer  
Construction  
Used the software for: 1-2 years

### "Sage HR"

September 6, 2022

4.0

Pros

The easy browsing and clear instructions made it easy to work on the software.

Cons

Lack of support from their technical team and ignorance at times.

Review Source

SB

Steven B.  
Trustee  
Education Management  
Used the software for: Less than 6 months

### "Sage HR - Supporting our charity"

November 29, 2022

5.0

Pros

The product is easy to use and is fantastically priced for us; we cannot ask for something which all of our staff can pick up.

Cons

We would love to see some integration with Microsoft logins as a potential for the future.

Review Source

Josefina V.  
Consultor externo de SAP MM PM  
  
Used the software for: 1-2 years

### "Excellent application for time measurement and human resources functions"

April 25, 2018

5.0

Pros

This tool allows to register employees in a database and optimize the vacation time and days of absence from work. It notifies you if an employee needs a free day or your vacation, very easy to use, good interface

Cons

In the time that we have used it, it has given us many benefits in the part of human resources, therefore I have no complaints until now that something is going wrong, we like it

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Computer Software  
Used the software for: 1-2 years

### "Simple intuitive dashboard to host HR needs for a global company reach"

July 31, 2018

5.0

It is ideal to have it be able to sync up with our slack account to be in communication with who is out in the global company. such a great tool!

Pros

I like the ease of search through the software, the design that is easy to pick up and function through the site.

Cons

I do not like how it shows up that I have to approve my own time- seems like there is a lack of separation between my account and myself as an admin

Review Source

cS

corinne S.  
va  
Executive Office  
Used the software for: 1-2 years

### "helpful day to day"

April 4, 2024

5.0

Pros

i liked that it fit so seamlessly with other sage products within day to day work

Cons

nothing particular that i disliked about sage

Review Source

Response from Sage

April 11, 2024

Thanks, Corinne for your review of Sage HR.

Anna R.  
HR Business Partner  
Real Estate  
Used the software for: 6-12 months

### "Cake HR Review"

November 16, 2018

4.0

Helped us a lot, but I think there are some parts that need to be improved.

Pros

Customer service, because they are very quick, kind and helpful. Always looking for a solution. The dashboard is very good, collects all the useful data.

Cons

Settings, for me it is confusing where and how to add e.g. vacation related stuff. Not userfriendly enough, but maybe it's just me. Also the documents part, I'd be happy if we could create more folders, better folder structure. And the timesheet report, I would be happy of some changes.

Review Source

WB

Will B.  
Sr Software Developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great PTO Scheduling & Tracking"

May 30, 2019

5.0

Being able to submit a request for time off easily from my phone through the app, have it notify the correct people within our organization to give approval, and then notifying me when the approval is made has greatly simplified PTO tracking for me. I can easily how much time I’ve used, how much I have left, and view a calendar with my scheduled time off as well as others within my team. CakeHR has many other features that I don’t personally use but could see being very useful to others.

Pros

CakeHR lets me to submit requests for vacations, be notified when they’re approved, as well as see when others on my team will be out making it easier to plan for time off.

Cons

The web interface was a little messy but they’ve mostly fixed this now and cleaned it up. I usually use the mobile app anyway which has always had a clean interface.

Review Source

Response from Sage

June 12, 2019

Dear Will, Thanks for taking the time to share your thoughts and feedback with us. We are happy to hear that CakeHR makes your daily routine a little bit easier. Just wanted to point out that there is possibility to organize your dashboard, enable/disable or customize some of the fields the way it addresses your needs. I would love to schedule a quick call to discuss some hints & tips - let's stay in touch :) Best regards, Viktorija

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