# Page 5 | Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Sage HR the right Human Resources solution for you? Explore 370 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128705/SageHR/reviews

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Sage HR

4.5 (370)

[View alternatives](https://www.capterra.com/p/128705/SageHR/alternatives/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Sage HR

## Showing most helpful reviews

Showing 101-125 of 370 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NM

Natasha M.  
Office Administration Manager  
Events Services  
Used the software for: 6-12 months

### "Cake HR has removed the headache of having to keep track of each team member's time off requests. "

August 4, 2017

5.0

The software nearly runs by itself - as long as each user is trained properly. This allows the Administrators to focus on other important tasks.

Pros

I like the ability to create custom time-off fields for employees and being able to see everyone's future time-off requests for planning purposes. The "reporting" is very helpful for managers to use during our annual performance review process. Being able to color code the time-off fields makes the platform attractive on both desktop and mobile. I love being able to store HR-related documents for easy access. The entire platform has made our HR processes more efficient. LOVE, LOVE , LOVE!! :)

Cons

As an administrator/manager of the software, I find it difficult to navigate on my Android phone. I don't like being limited to this as I sometimes have to approve individual "time off" requests in the absence of the company President and when I am away from the office.

Review Source

Response from Sage

January 18, 2018

Natasha! Thanks! It sounds like you're all set to go! I hope our recent update to the mobile has benefited you in terms of user ability. We want to make sure that you are efficient even when on-the-go.

Tshilidzi R.  
operations clerk  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "It is possible that this could be the best HR software?"

November 2, 2022

5.0

It was great and effective software for ease scheduling platform .

Pros

The basic functionality that the software offers is really great simple to get around the UI.

Cons

It might be too basic for me but it is okay.

Review Source

AL

Amanda L.  
Operations Coordinator  
Information Technology and Services  
Used the software for: 6-12 months

### "CakeHR make PTO sweet and simple"

November 2, 2016

5.0

Working with CakeHR has been a dream! There interface is incredibly user-friendly and makes managing our PTO policies a breeze. Managers love being able to accept/deny requests directly via the email notifications, and our employees love having quick access to submit time on the mobile app. CakeHR is well thought out and designed, but our company has a few needs that CAKE does not directly meet. However, their support team is absolutely tremendous! They respond very quickly despite the time zone difference, they are always asking and open to our requests for features, and they immediately jump on any issues we encounter and resolve them with flying colors! Finally, we love the integrations with other apps and our IT guys love being able to use their API to sync employee data to our internal company pages, simplifying PTO for our employees even more.

Pros

Credit/debit of days Set auto increase of allotment based on employee hire date Documents Section to store all our onboarding/benefits info Being able to edit/enter time off that has occurred in the past

Cons

Would like to see more detailed customization such as: View my PTO balance as days remaining for year vs. days accrued thus far For PTO less than a full day, it would be nice to enter the exact time the employee wiht be out of the office. More control over notifications for Admin level users.

Review Source

Response from Sage

January 18, 2018

Hi Amanda! Many thanks for your honest review :) We're about to release an employee Scheduling feature that will allow all employees to see full attendance lists of employees. I'll make sure your introduced and set up for this module!

Kristiāna K.  
Talent Acquisition Lead  
Financial Services  
Used the software for: 6-12 months

### "CakeHR review"

June 11, 2019

4.0

CakeHR recr. model allows to make recruitment process transparent and makes candidate experience better;

Pros

The possibility to adjust needed features & change what's necessary. The software is very simple to use & understand;

Cons

No manuals to share with other team members

Review Source

Response from Sage

June 14, 2019

Dear Kristina, Thank you for bringing this up, CakeHR user manual is actually on the radar - stay tuned :) At the moment for some tips, I would suggest you to use our Knowledge base https://support.cake.hr/ ! With thanks, Viktorija

VR

Verified Reviewer  
Accounts assistant  
Accounting  
Used the software for: 1-2 years

### "Sage HR - Review"

April 2, 2024

4.0

Pros

Easy to use and anyone new user we have that needs to use the program picks it up very quickly. Fairly cheap and regular updates.

Cons

UI looks very outdated compared to competitors.

Review Source

Response from Sage

April 11, 2024

Thank you so much for your review of Sage HR!

Rachel R.  
Assistante Ressources Humaines  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Amazing customer support"

July 22, 2016

5.0

Starting as a team of 3 in 2009, we are now a team of over 95 people, so an Excel sheet for managing leaves was no longer a solution. CakeHR is the only online software leave management which is exactly what we expect for our company. We are really satisfied with client support, they are kind, helpful and respond amazingly fast. They listen to your needs and wishes. CakeHR is user friendly and a real asset for employees, managers and HR !

Review Source

Response from Sage

January 18, 2018

We love SenseFly! Your sense of community in the workplace really resonates through to our office.

DB

David B.  
CEO  
Internet  
Used the software for: 1-2 years

### "Great tool to strength you company culture"

January 25, 2017

5.0

An important part of our work culture is flexibility. Cake HR has helped us manage our time off, work from abroad, work from home, and sick days policies in a very easy way, without taking time from managers, and giving transparency inside the company.

Pros

Easy to setup. Even gives you an organizational chart as you add everyone with their reporting lines. Integrates with Google Apps. Easy approval of time-off requests with one click from email. Dedicated customer support.

Cons

Some of our policies were a bit tricky to setup (non US nor European company).

Review Source

Response from Sage

January 18, 2018

We love working with you, David! Policies can be a tricky thing when you have employees in other countries but I'm really glad that we get you set up and making the most out of CakeHR for years!

VR

Verified Reviewer  
Senior Marketing Strategy Manager  
Entertainment  
Used the software for: 2+ years

### "Does the job, but UX could be improved"

January 13, 2023

4.0

Pros

I guess it's good to have everything in one place, just wish it was more user-friendly.

Cons

UX could be improved. Vacation tool is okayish, but the feedback tool is not very useful.

Review Source

FÇ

Filiz Ç.  
HR Talent Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy automation"

September 24, 2022

4.0

While creating the software, I think that you will be satisfied in general, following the needs of the people working in the sector.

Pros

You can choose to easily create automation. I can guarantee that you will be satisfied in general, thanks to the ease of use it provides, it will take you one step ahead in your business life.

Cons

Sometimes it may run slow compared to the internet connection speed, if you have a fast connection you will not have any problems. I did not have a negative experience as I was satisfied with its overall quality and ease of use.

Review Source

Katelyn R.  
Licensed Realtor  
Construction  
Used the software for: 6-12 months

### "Easy to use with many features!"

April 15, 2021

4.0

I use Sage to place purchase requisitions for my department and to keep track of spending on each project. I love that it is easy for my accounting department to share with me when invoices have been paid.

Pros

My favorite feature of Sage is being able to run total expense reports based on a particular project.

Cons

There are so many features in Sage that it can get confusing. You also have to really pay attention to permission settings as well.

Review Source

VR

Verified Reviewer  
CTO  
Computer Software  
Used the software for: 2+ years

### "Great solution for growing teams"

August 29, 2019

5.0

Pros

Integration with slack and gcal makes it very simple to use. HR is no longer a problem, everything is done quickly. Mobile app is also very useful

Cons

Org management can be a bit harder, as the included builder can get complex with big organizations

Review Source

Response from Sage

September 4, 2019

We are thrilled that you enjoy your experience, thank you for your review. In regards to the org.chart, we are planning to work on a more flexible version any time soon, therefore, stay tuned :) With thanks, Viktorija

Jean-christophe P.  
Managing Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "CakeHR for a startup"

November 16, 2018

5.0

Complex on boarding

Pros

We are simplifying the monitoring of our staff movements

Cons

Cost is prohibitive for that simple usage. And excel sheet can do the same, but not possible to integrate in calendar... so we have to pay for that comfort, that is not really well priced

Review Source

Response from Sage

November 26, 2018

Hello Jean-Christophe, thank you for your feedback. I am curious to learn how would you like to benefit from CakeHR as an HR Management System. There is more to CakeHR than creating excel-like reports and Calendar functionality. I would really like to ensure you get the most benefit out of your subscription so how about if we arrange a call where I can show you all functionality that is already available to you? :)

VR

Verified Reviewer  
Client Services Lead  
  
Used the software for: 6-12 months

### "Essential and Practical HRM System "

May 12, 2018

5.0

Pros

We initially did our HR functions manually until our management introduced CakeHR. It is great because as an employee, I am able to apply for leaves online and track my leave balances. The system has introduced automation and efficiency in the HR functions.

Cons

From an employee perspective that interacts with cakeHR, I have not had any major disadvantages to report. It has worked great so far

Review Source

VE

Veronoca E.  
Administrativa  
Government Administration  
Used the software for: 2+ years

### "Software integral completo "

August 14, 2022

4.0

Por lo general es un producto que yo recomendaría sin lugar a dudas, fácil y rápida integración y sistema de informes semcillo

Pros

Lo más efectivo del programa es su fácil implementación, incluso en organizaciones grandes, su parametrización es sencilla y rápida.

Cons

Lo menos positivo de este producto es la gestión de los días libres. En el caso de organizaciones que trabajen con tiempos de sprint y con una gestión flexible del tiempo no es tan efectivo como deberia

Review Source

RA

Rachel A.  
Team Lead  
  
Used the software for:

### "Impressive, no fuss, tidy little package."

October 30, 2015

4.0

I've been trailing CakeHR for two days. Below is my experience so far. What I really love: 1. In the cloud. We're a cloud based company ourselves so this is a massive plus for me. 2. Nice friendly UI. Easy on the eye, logical flow, nice modals, profile pictures for team members. 3. Can add additional Time-Off Policies other than Holiday & Sickday. 4. Can add Public Holidays that don't count as team holidays taken. 5. Can add Black Out days where no one can book holidays on certain dates. 6. Ability to hide certain tabs from team members like Benefits, Documents, Emergency etc. 7. Can hide calendar from other team members so they can't see who's on holiday etc. 8. Can add categories to Documents. 9. Lots of reporting! Bradford Factor & Employee Growth is a nice touch. 10. Can create teams, support team, dev team etc. 11. Ability for team member to log in and submit holiday requests. This isn't something I've enabled yet as I'm still trying out CakeHR however I can definitely see the benefits of this - less emails & notes! I'm not calling this list 'Cons' as I don't have any cons. The below points are suggestions: 1. I had to add each Black Out day individually. We have a 6 week period where no one can take holidays. Would be nice to have a start and end date ability here. 2. An app. How cool would it be to have a CakeHR app that you can approve/decline requests on the spot & see who's available on your team that day. I know I'd use it! Android of course ;) I really love CakeHR's approach to time off management and would recommend to anyone with no hesitation.

Review Source

Response from Sage

February 1, 2016

Hi Rachel! What an intense two days of trialling you had! The feedback is awesome and you know that we have been able to address your "nice to have" list at the bottom. It is feedback like this this really... feeds us! We have the Android app releases imminently! I will let you and VSware have first-look at the app!

VR

Verified Reviewer  
CEO & Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best HR tool for any business"

January 18, 2019

5.0

Awesome! It's a great price and does everything you need without being overly complicated to get the hang of.

Pros

It's extremely easy to use and for our team to grasp as well. I love that it integrates with apps like slack so the whole team can see if colleagues are off sick or working remotely. The policies they allow you to set are very flexible and once it's setup, it just runs in the background and you don't have to worry about it.

Cons

Nothing. Honestly, I haven't found something I didn't really dislike yet. If I was to be really picky, I'd say that as a manager, it's not that easy to amend or add attendance records, but once you figure it out, it's fine. It does allow it, it's just one of the features that's less intuitive to use.

Review Source

Santhosh R.  
Test Engineer  
Computer Software  
Used the software for: 1-2 years

### "One is too many on CakeHR"

April 5, 2019

5.0

Pros

CakeHR is one of the best tools to track employs details, easy to set up. It supports very useful features employee Timesheet, Leave Management & Reporting, etc...

Cons

As of now None, because CakeHR is doing good...

Review Source

VR

Verified Reviewer  
Chief Executive Officer  
Market Research  
Used the software for: 6-12 months

### "CakeHR - good product, even better service"

November 16, 2018

4.0

Pros

As an SME we needed a platform for our HR. We reviewed most of the systems intended for a business for our size and CakeHR was the best price / value combination. Since taking it, we've found it to be useful, it's done the job we wanted. Best of all has been their customer service. When we've had a development request they've taken it seriously and, in most cases, added it. The product needs some further development, esp around appraisals. But we are happy with our choice and hope to stay with Cake for some time, especially if they remain as responsive as they've been to date.

Cons

It could be a bit easier to navigate. I sometimes have to get reminders on how to find certain parts of the platform.

Review Source

VR

Verified Reviewer  
Talent & Culture Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "cake review"

August 3, 2018

4.0

OK. Sometimes we have problems, but works ok most of the time

Pros

Is Easy to us and have a nice design. You can integrate it with slack and G suite

Cons

I would like it to be a complete HRMS (recruitment, talent management, etc)

Review Source

JP

John P.  
Project Architect  
Architecture & Planning  
Used the software for: 6-12 months

### "Streamlined Time Management"

February 17, 2023

4.0

Pros

Time sheet management was quite easy with this product in comparison to others that I've used, and the tracking was clear.

Cons

The interface was not as user-friendly as other products that I've used, and it took longer than expected to be comfortable with the software.

Review Source

AS

Andrea S.  
Director  
Education Management  
Used the software for: 2+ years

### "CakeHR works for Early Education"

June 18, 2019

5.0

This has created a smooth way to communicate with staff about their work/life balance and we use it for both 8 hr day shifts and 10 hr days too.

Pros

I like that my staff can see who else is requesting time off, so they can work as a team. Our workspace requires that no more than 1 person can be off at one time (due to ratio) so this feature is great. The customer service is outstanding and fast! Love the chat room.

Cons

That when a new staff joins, the future black out days need to be "re-checked" for the new employees and this can lead to mistakes/misunderstandings since the code "blackout" wont' read correctly for them.

Review Source

Response from Sage

June 21, 2019

Dear Andrea, Great to know that CakeHR made it easier to focus on work-life balance, something very encouraging to hear :) I'll look into this matter and will get back to you with a solution as soon as possible. With thanks, Viktorija

Jayan D.  
Software Engineer  
  
Used the software for: Less than 6 months

### "This application is very easy to use because of the mobile application and the web application. "

June 28, 2018

4.0

Pros

View the employees inside the office at a moment is very and the customizable approvals for employee requests. These very simple features are helping in a huge way to enhance the achievements to be gained by the company. Since employee satisfaction is very important in a company. Dragging and dropping the employees inside the company to create teams is another valuable functionality because it's very easier to plan the current processes in the company. This application has a lot more pros than cons. Very easy to use and has a lot of functionalities which are useful to a company.

Cons

There are some small cons in the user interfaces because sometimes they get stucked in low performance PCs

Review Source

LS

Lynda S.  
Admin Assistant/Receptionist  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Sage HR review"

November 4, 2021

5.0

Quite happy using Sage HR

Pros

It was integrated and linked to our Health insurance coverage. Very easy/simple to use and straight forward, very private.

Cons

Issue with password changing from time to time, so took a while to get it reset.

Switched from

[Sage HRMS](https://www.capterra.com/p/227236/Sage-HRMS/)

Organization's HR new team decision

Review Source

Vera V.  
HR Generalist  
Computer Games  
Used the software for: 1-2 years

### "review"

January 29, 2019

4.0

Pros

Easy-to-use and good looking application

Cons

Limited possibilities of team structures, incorrect holidays recalculation if doing changes after the new year starts - not allowing the flexibility

Review Source

DH

Dominik H.  
VP Delivery  
Information Technology and Services  
Used the software for: 1-2 years

### "Review"

June 11, 2019

4.0

Pros

Easy set-up of policies Flexible recipes Good integration to Slack

Cons

No option the save configurations for reports! Really needed! Automated reporting cannot be configured in detail and custom reports cannot have their parameters saved. Org chart is not flexible enough, only based on the direct managing lines. Hard to reflect the administration structure of approvals in it. Also need urgently an option

Review Source

Response from Sage

June 14, 2019

Dear Dominik, Thank you for pointing out those things! We are already working on mentioned features, let's take our conversation further and I'll give you more details! :) With thanks, Viktorija

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