# Page 7 | Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Sage HR the right Human Resources solution for you? Explore 370 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128705/SageHR/reviews --- Sage HR 4.5 (370) [View alternatives](https://www.capterra.com/p/128705/SageHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Sage HR ## Showing most helpful reviews Showing 151-175 of 370 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Mmathabo M. clerk Law Practice Used the software for: 1-2 years ### "Totally Recommend " November 23, 2021 5.0 Our employee profiles, data, financials and even documented reports are now easily accessible and easy to manage. Pros All our HR functionalities can be managed in not just a chronological manner but time-saving cost effective manner. It has minimized many tasks for us. Cons It is not easy to integrate with the system we have always used here at our company but we are considering switching fully to SAGE HR. Review Source VR Verified Reviewer Lead Recruiter Information Technology and Services Used the software for: 6-12 months ### "Awesome! " December 4, 2019 5.0 Overall, CakeHR is a great HRIS system. The integration between timesheets and attendance is seamless. Pros I love that supervisors can easily approve or deny time-off requests at the push of a button. It is so simplistic and easy to use. Cons I wish there was an ATS included with CakeHR but I am sure as it grows they will build an ATS or have it integrate with other ATS's. Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) BambooHR was AWFUL. Review Source RD Rodrigo D. COO Retail Used the software for: 2+ years ### "An HR "silver bullet" " November 16, 2016 5.0 We turned to CakeHR when we got to 9 employees. Until then we were tracking MyShowcase on a clumsy spreadsheet that was always wrong. From one day to the other everything was easy and clear. We've kept on using CakeHR. We now have 27 employees. Never have we done any training. CakeHR is super easy to use, new employees seamlessly get on with it. I strongly recommend it for any small to medium sized company. Pros Ease of use Feature set fully meets our needs Cons none Review Source Response from Sage January 18, 2018 Thank you, Rodrigo! CakeHR is perfect for the scaling and growing company. I'm really proud that we hit it off with your employees. Gonçalo C. Android Developer Computer Software Used the software for: 2+ years ### "Good product for HR management" July 18, 2019 4.0 Pros \- Very easy to use user interface - All the features you need to effectively manage team member's time off Cons \- Nothing bad apart from some minor service outages Review Source Response from Sage July 23, 2019 Dear Goncalo, I would like to sincerely thank you for your time and your feedback :) Viktorija Paolo M. Head of OnPremise Development Computer Software Used the software for: 6-12 months ### "coresystems review" August 7, 2015 5.0 We were looking for a absence management software that could be integrated with our mobile solution "coresuite" and SAP Business One. We found in cake.hr a good compromise in term of easyness to use, quick setup and API Pros \- quick setup - easyness to use - API support - fast support Cons \- some functionalities are limited and could be extended Review Source Response from Sage August 10, 2015 Hi Paolo! We are super glad that you have made the most of CakeHR by using our API. How CakeHR functions and what features we have are being revamped right now and new and improved features and capabilities will be yours soon! We are very much looking forward to that - stay tuned in the coming weeks! You will get a notification day by day when something new occurs. VR Verified Reviewer IT Recruiter Information Technology and Services Used the software for: Less than 6 months ### "CakeHR has made it easy!" July 31, 2018 5.0 It has been very easy to keep track of every employees info. The way you can get the reports it´s really easy and quick. I love how they keep improving the software with new features to make it work better. Pros Very easy to use! The way you can get reports for HR is awesome, really easy and quick to get the info you need. Cons We are mexican companies, there is some important info for every employee we need to get, but the custom fields have been doing the job. Also, in the compensation tab, you can only use USD or Euros as currency, even though you have a big list of currencies. Review Source Chris M. Marketing and Advertising Used the software for: 1-2 years ### "Easy to Use" August 6, 2015 4.0 We have found Cake HR and easy to use system. Pros Easy functionality Easy for staff to request Hols Cons Line Management layers for holiday authorisation, but this is being developed Review Source Response from Sage August 6, 2015 Hey Chris, thanks for reviewing! As you know, we are developing multi-layered approval for time off requests and this will be rolled out within a month or so. Thanks for your constant feedback because without it, we would not be able to develop further towards meeting your needs! We are proud to be able to work towards them. aB alexandre B. Head of customer success Computer Software Used the software for: 6-12 months ### "Very functional" August 6, 2018 4.0 The time off functionality is reliable and well built. I don't find that there is many product updates, which would be nice, but the value for money overall is good, and I would recommend. Pros Easy to use Provide a good snapshot of the company's activity Allow the essentials to happen Cons The actual visual interface It misses, in my opinion, some more ''Fancy'' features that would be nice to have Review Source Response from Sage August 8, 2018 Hi Alexandre, thank you for your feedback, this is much appreciated! We release new product updates each week, you can check them out from your CakeHR dashboard. I would love to schedule a quick call with you or discuss your ideas further - let's stay in touch :) Thanks Ilona AS Alina S. Project Manager Information Technology and Services Used the software for: 6-12 months ### "CakeHR is pleasant and hopefully it will be developed further. " August 16, 2017 4.0 ToDo -lists and deadlines (e.g. Onboarding and offboarding activities are now under control.) Directories and archives (e.g. company assets and documentation) Pros I like especially the look and feel of the software and that it works quite intuitively. Also, the dashboards are great. Cons It would be great if one could configurate it a little bit more. For example the holiday practices. And the user rights, e.g. so that all users could see each others' work contact details. Also, it would be great to have a personal training section for each member of the personnel. Review Source Response from Sage January 18, 2018 Thanks, Alina! We're currently building a training section of CakeHR so you can keep track of certificates, documents and much more year on year! Using the Android or iOS mobile app for CakeHR, your employees can view the company's directory along with employee work contact information. SM Shasta M. Operations Manager Computer Software Used the software for: 2+ years ### "quite intuitive and the basics are good but lacking in reports, visuals and integrations" April 27, 2018 3.0 organizing our employee data, analyses basic reporting tools Pros it can house the basics of HR reporting, quite intuitive when you use it, support team takes time but they are generally very helpful and really helps to resolve cases Cons support team replies on time and sometimes takes time due to time difference, Lack of detailed reports, downloading of all employee basic info, data integrations to other platforms, further customization and visualisations of org chart and reports could be made better Review Source Response from Sage May 7, 2018 Hi Shasta, thank you for the review! :) There are many different options for you to extract reports with customised data as well as customise the visualisation of dashboard, and I will be happy to lead you through to find the right solution for you. I will be in touch with you directly to chat more specifically and answer all your questions. Ilona Kalnina Customer Success Manager @ CakeHR VR Verified Reviewer Service Architect Information Technology and Services Used the software for: Less than 6 months ### "Performance review options" August 28, 2016 4.0 Cake HR is a fantastic system but I would love to see a performance management module that could include the setting and measurement of KPAs and KPIs. Pros Leave management module works really well Cons Would love to see a performance management module that could include the setting and measurement of KPAs and KPIs. Review Source Response from Sage January 18, 2018 I have to keep hush hush... ah, forget it! I cannot wait to show everybody the full-blown Performance module for CakeHR. Scheduling 1-to-1 meetings for appraisal, goal (OKR & KPI) tracking, development goals, 360 reviews and surveys! It will be the biggest release since CakeHR began! Remember, keep it hush hush ;) LA Laily A. HR Computer Software Used the software for: 6-12 months ### "CakeHR review" July 4, 2019 4.0 CakeHR help me to making management challenges more manageable and easy to tracking the employee. Pros Simple and easy to use, have a good user interface and complete features to manage HR system. We can customized the features based on company needs. If I have a question about the feature, the team has a quick response. Cons I have using cakeHR for more than 6 months, so far there not found difficulty. Review Source Response from Sage July 15, 2019 Dear Laily, We are very pleased to hear you find CakeHR beneficial for your company! I would like to ensure you that we will continue to improve and offer the best quality services we possibly can :) With thanks, Viktorija Kriss B. Founder & Managing Director Internet Used the software for: 1-2 years ### "Quick, Easy & Great Value" August 5, 2015 5.0 I've tried multiple SaaS based HR solutions over the years and was delighted to find Cake HR, it's quick and easy to get setup, it has a great UI and is good value. Pros Great customer support and assistance with Queries and suggestions. Cons Only one minor complaint is that I'm not a fan of the wood effect background on the dashboard. Review Source Response from Sage August 5, 2015 Thanks for the review Kriss! Actually now we're in rebranding / redesigning process, so I can assure you "sushi board" will soon be gone :) MT Martti T. Group Financial Controller Internet Used the software for: 6-12 months ### "when compared to our previous HR system, Cake.Hr is much easier to use and the UI is nice!" August 4, 2017 5.0 Pros User Interface looks really nice, includes many features and functionality wise is a real improvement when compared to our earlier software, modifications for our company needs are really helpful. Cons There were some set up issues , but nothing we couldn't overcome. Also, it was a little bit tough to implement correct way of calculating holidays, as the country in which we operate has different way of calculating holidays. Review Source Response from Sage January 18, 2018 Hi Martti! Yes, Finland has some weird and wonderful laws but I'm really glad that with the help of your team, we were able to provide you with our solution! AL Abdul L. IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Excellent Product" February 16, 2023 5.0 Excellent product Pros Easy to use the product, and well structured Cons seems all perfect, did not use other product to compare the same Review Source JU Jahana U. Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Great for our agency of 25 people." August 3, 2017 4.0 Total organization of our company's tasks and projects. Pros The dashboard is my favorite feature. After about a year I have the perfect system set up to control all my own tasks while managing and overseeing everyone's tasks in the company. Timesheets are also great. Cons Creating recurring tasks can be tedious. Support helped me figure out a way to duplicate entire projects, but then making changes don't apply across the board. If there was more ease of use, Wrike would be perfect. Review Source Response from Sage January 18, 2018 Hi Jahana, It sounds like you've reviewed Wrike but not CakeHR :D Not to worry, I'm going to set up a call and make sure you're happy with our solution! JR Janis R. Board Member Non-Profit Organization Management Used the software for: 1-2 years ### "Vacation requests from paper to digital in 30min" March 12, 2018 5.0 Pros My biggest pain as CEO was to manage vacation and time-off requests by employees in an old fashioned parper, email, chat form. Now I just get a notification from Cake, that somebody wants to take time off and I just click confirm. Time saver, big time! Cons I want to still try out the new conditional tasks feature in Cake. Previously assigning tasks for employee onboarding was a bit messy. Review Source SS Shoaib S. People & Culture Officer Financial Services Used the software for: Less than 6 months ### "Stop Looking, this is it." June 11, 2019 5.0 I initially started out looking for only leave management, but since using CakeHR i've used it for Scheduling Trainings, Generating Custom Company Reports, Managing and tracking Assets and many more. The leave management solution by itself is loaded with features and can be custom tailored as per your needs. Love it! Pros Very User friendly, and its highly customizable. The support is always there to help you either through live chat or you can book a call. They always come back with an answer. Its always improving with users putting in their input and if the feedback makes sense, it gets integrated for everyone to benefit. Cons Due to high volume of feedback, you might have to wait until an issue gets resolved. But what matters is that they do resolve it. Reason for choosing Sage HR CakeHR was user friendly, provided much more customization compared to the other products i tested. Review Source Response from Sage June 13, 2019 Dear Shoaib, Reading this review made my day! :) I'm glad that we've been able to add value to your company. NA Nikolay A. COO Used the software for: 2+ years ### "Good and very intuitive tool. Some country features are missing. " August 3, 2017 5.0 Pros Intuitive tool. Employees like it . Good management workflow. Good ability to manage approves via emails. Cons We still need to support two tools. We count vacation from start day of the employee, but CakeHR count vacation days from the physical year Review Source Response from Sage January 18, 2018 Hey Nikolay I'm going to set up a call to make sure your policies are set up correctly. It seems you have missed one important feature in policy settings so I'll spend some time with you to make sure it is correct. VR Verified Reviewer Customer Service Representative Financial Services Used the software for: 6-12 months ### "Great HR software!" May 24, 2018 5.0 For a smaller business this is definitely a life saver. Pros CakeHR is really easy to use, has key features and the support is amazing. Booking time off is simple and we can keep track of all leaves to make sure no gaps occur. It's worth every penny- a really financially comfortable software for smaller companies, that usually have less useful options. Cons A few improvements based on our experience: changing file names would be a great addition, a reminder function that can be customized, more options for data to be included for each employee. Review Source Lexi P. Executive Assistant Financial Services Used the software for: Less than 6 months ### "Good software for tracking PTO" June 10, 2019 4.0 Pros I like that it is very easy to request PTO and to set up multiple policies for employees. Cons It was a little confusing at times during set-up, we operate in fractions of days and sometimes it is hard to get people to understand how that can be entered into the system. Review Source Response from Sage June 13, 2019 Dear Lexi, Thank you for your positive comments! Just a kind reminder, even though your onboarding process is almost completed, we are here for you! Do not hesitate to contact us anytime you have a question or feel unsure about any of the features :) With thanks, Viktorija Ruben B. People Happiness support, Innovation Leader Management Consulting Used the software for: Less than 6 months ### "CAKE HR EXPERIENCE" January 25, 2019 4.0 it´s been excellent, I literally use CAKE every day and always discover new functions to have a better operation Pros CAKE is a very easygoing tool dynamic and friendly nos only with the administrators but with the rest of employees. Also, the costumer service is amazing, they will always be available to help and even receive all recommendations we give them by call or the CAKE chat. Cons Probably I would say the big data, sometimes is difficult to load the data when is a lot of it and you have to ask for help Review Source ND Nichole D. Program Manger Individual & Family Services Used the software for: Less than 6 months ### "Simplifies are HR needs " July 3, 2019 4.0 Pros Before using cake HR all of our time sheets and tracking where done on excel and staff had to to submit them to find out their time off, sick and vacation. Cake HR does everything automatically and gives staff real time information. Cons I wish time sheets weres available on mobile . Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Reason for choosing Sage HR Price Review Source Response from Sage July 15, 2019 Dear Nichole, Thank you so much for sharing your experience with us :) If you have any further suggestions, please do not hesitate to share them with me directly, or notify us using ''Suggest Feature'' in CakeHR Chatbot. Best regards, Viktorija MT Mark T. CEO Media Production Used the software for: 2+ years ### "An invaluable tool for our business!" January 20, 2017 5.0 CakeHR allows us to ensure that our staff make the most of their holiday entitlement, track their achievement and manage to run a progressive, agile company without the need for a dedicated HR member of staff. Pros Easy to use, great to navigate. Cons Historical data is more manual to access than current data. Review Source Response from Sage January 23, 2017 Hey Mark, Thanks for the feedback! We're going to be enhancing how CakeHR reports on historical data very shortly :) It will be a breeze to get those end of year reports that were missed off! VR Verified Reviewer Chief Experience Officer Marketing and Advertising Used the software for: 1-2 years ### "Limited functionality " January 29, 2019 3.0 Pros Ease to set up and get started. Billing process is easy too. Cons Navigation for admin is poor. Org chart is not user friendly. Review Source Response from Sage January 30, 2019 Hi there, Thank you for taking your time to leave the review! :) This is such a shame that you are finding the Settings navigation inconvenient, since we have built it and continue to improve following our customer feedback and suggestions. Our Org Chart section is primarily designed as a live tool to arrange and update reporting lines by drag&drop, and for the same reason indeed creates limitation for copying and printing, but this hasn't been reported as an issue by other customers. If you have ideas how we can improve this particular or other section, please use our message bot to suggest a feature or get in touch with our Customer Support team directly ;) Thanks Ilona Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.