# Page 8 | Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Sage HR the right Human Resources solution for you? Explore 370 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/128705/SageHR/reviews --- Sage HR 4.5 (370) [View alternatives](https://www.capterra.com/p/128705/SageHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Sage HR ## Showing most helpful reviews Showing 176-200 of 370 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Julien D. JOURNALISTE Newspapers Used the software for: 2+ years ### "Logiciel complexe qui nécessite de bien connaître son fonctionnement" January 7, 2023 3.0 Outil complet mais complexe pour le simple salarié. Pros Il est doté de nombreuses fonctionnalités Cons Le logiciel est complexe et sa présentation nécessite de se concentrer pour trouver ce que l'on cherche à faire. Review Source NM Nick M. Graphic Designer Graphic Design Used the software for: 2+ years ### "Human Resource As Sweet As Can Be" December 14, 2018 4.0 CakeHR is a great way for small companies to feel like they have the presence of a HR department. Although it doesn't replicate all the services it makes sharing information, organizing time off, and more easy for anyone to do. As someone who used it as an employee of a company, it made putting in time off requests easy and the customer support was fantastic the few times I needed to reach out. Pros CakeHR is a system I've had to use as an employee. Being forced into a system can often be intimidating and confusing. Using it as an employee has given me the confidence I would need to use it as an administrator if I ever wanted to. The accrual system is fair and responsive and the scheduling and permissions of other users allows everyone to be in sync. For instance, I can see when my co-worker is planning Christmas vacation so I can ensure I'm not taking the same days. Cons The only con I can really think of is for United State businesses is that the company is in the United Kingdom. This can cause time zones to kind of be wacky in certain circumstances but they've been providing more and more support in that regard in recent updates and company based decisions. Review Source MV Matias V. F&A Manager Internet Used the software for: 6-12 months ### "Room for improvement" July 4, 2019 4.0 Not great, not terrible Pros The flexibility for policies and their functionality. Cons Reports don't work well and are very limited. They don't calculate correctly the headcount and turnover, because it doesn't take into account terminated employees. Review Source Response from Sage July 16, 2019 Dear Matias, Thank you very much for your review. I am genuinely sorry to hear that you are not satisfied with CakeHR. However, I would like to assure you that the issues you have stated can be resolved within a minute. I'll make sure you're introduced and familiar with various possibilities of CakeHR reports. With thanks, Viktorija PR PATRICIA R. VP Finance Real Estate Used the software for: 2+ years ### "Cake HR user for 5+ years" June 18, 2019 4.0 Please with overall experience. We know who is present or absent at all times Pros Constantly upgrading to meet customer needs. Challenges we experienced 6 years ago have been satisfactorily rectified. A plus that employees can start the process by submitting their requests for the administrator to approve or otherwise.. Cons Navigation is a bit cumbersome for a first time user. Satisfied overall Reason for choosing Sage HR N/A. I was not involved in the selection process Review Source Response from Sage June 20, 2019 Dear Patricia, Thank you very much for your review! We can promise that we won't stop and will keep striving to deliver better functionality and value. With thanks, Viktorija MR Mbonjo R. Network Engineer Computer & Network Security Used the software for: 6-12 months ### "Best and most recommended cloud-based human resource management system " March 8, 2023 5.0 Using Sage HR this far, I must say it is one of my best and I recommend it to users Pros Using Sage HR, It has been amazing first from it's friendly user interface. I love the user interface for that it is quite easy to use and understand for first timers Cons I haven't experienced any negativity impacts using Sage HR Review Source KG Kendra G. Executive Assistant Human Resources Used the software for: 1-2 years ### "Church Use " June 19, 2019 5.0 Easy, convenient, and simple to use. Pros It's extremely user friendly - I love the graphics ALso love the review options Cons Not enough customization in the org chart. Review Source Response from Sage June 20, 2019 Dear Kendra, I am glad to hear that you find CakeHR extremely user friendly :) In regards to the org.chart, we are working on it. We will do our best to present more flexible org.chart in due time. With thanks, Viktorija RH Robert H. Director Information Technology and Services Used the software for: 6-12 months ### "Cake HR - Solid Technology" June 10, 2019 4.0 Pros Its simple, does what it says it will do. Personally I like how it syncs with the calendar. Cons I took a week off during easter. We have down on it a company day on Good Friday and Bank Holiday on the Monday. Both days were taken from Annual leave. Alternatives considered [HRLocker](https://www.capterra.com/p/128699/HR-Locker/) Reason for choosing Sage HR Just made sense for us at the time for reasons mentioned above. I can't even remember if there was a difference in price. But it was close and would urge others to look at it also. Review Source Response from Sage June 14, 2019 Dear Robert, Thank you very much for reaching out! I'll contact you directly, to go through Leave management once again, as mentioned issue can be resolved, a few clicks is all it takes :) With thanks, Viktorija LC Les C. System Administrator Real Estate Used the software for: 2+ years ### "Great online product." November 2, 2016 5.0 We purchased this product primarily to control our staff vacations. It has worked out exceedingly well. Pros Very graphic and easy to use. Cons It doesn't show starting balance at beginning of the calendar year. Review Source Response from Sage January 18, 2018 Hi Les, Many thanks for your review. I'm going to set up a call and make sure your policies are set up correctly. There shouldn't be a reason for having no time off accrued unless you're accruing monthly or bi-weekly! MM Mark M. Director Non-Profit Organization Management Used the software for: 2+ years ### "Good-needs to be better" February 11, 2023 4.0 Pros It integrates with Sage accounting software Cons It’s very basic and quite expensive. Needs to be cheaper or offer a lot more for the money. Alternatives considered [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Reason for choosing Sage HR Convenience of integration with Sage Accounts. Review Source FD Faïz D. People Happiness Support Marketing and Advertising Used the software for: 6-12 months ### "It's a good tool !" August 6, 2018 4.0 As I said Cake help us a lot to register holidays, goals, 1o1 ... of our employees. The only improvement area would be the availability of help when needed Pros It's definitely a good tool ! It has a lot of functionalities. Cons Unfortunately, the customer relation is not that good as the tool itself. When I required help, I didn't receive a quick answer. Review Source Response from Sage August 20, 2018 Hi Faiz, thank you for your feedback! :) I'm pleased to hear that you are enjoying your experience with CakeHR so far and I am sorry to hear that you felt our support team had't replied in a timely manner. I can ensure you that we are working hard on making sure every customer's needs are addressed with accuracy and efficiency, and we are constantly looking at the ways to improve our service, and your feedback is much appreciated :) WA Wesley A. Enterprise Implementation Manager Computer Software Used the software for: 2+ years ### "Looks great, but functionality is too basic" April 9, 2019 3.0 We needed a system for managing time off. This just about manages to do so. Pros It's an online tool and is easy to access, generally speaking. Cons There are too many issues with the tool. Booking time off can be infuriating, especially if a mistake is made - for example, it will let you book time off in the past, without a warning, but to rectify you need an admin to decline your request and to start again. The mobile app is also woeful - it literally offers no benefit and I will typically boot my laptop instead. Review Source VR Verified Reviewer Businesss Development Manager, Speaker Human Resources Used the software for: Less than 6 months ### "Interesting tool to track employees' time" May 22, 2021 4.0 For me as a user, it's not the easiest tool to use, but I guess for our HR department it gives a lot of value. Pros Once you learn it, it's quite easy to use. You can track your time, see when your colleagues are on holidays, see the organization chart and send requests for holidays. Cons It's not very intuitive. Once you track your time you can't correct it, so you have to cancel tracking and write the hours from scratch. Review Source LS Leisha S. HR Assistant Telecommunications Used the software for: 1-2 years ### "Great for small businesses!" November 16, 2018 4.0 CakeHR is a wonderful and handy tool for a small business to keep employee information stored. It integrates with Google Calendar, Slack, and a few others so it is great for us. Pros It's a great and handy system to keep tracking of employee demographic information, emergency contacts, time off accruals, etc. Cons We couldn't upload employee files without multiple people having access to them. Some files were pretty sensitive so we had to remove them. Review Source Response from Sage November 22, 2018 Thank you for your review, Leisha! Please use permission levels for file management on CakeHR! :) LC Liana C. Sr. Manager, Operations Logistics and Supply Chain Used the software for: 2+ years ### "4SIGHT" January 18, 2019 5.0 Excellent. I have to say the support group is exceptional!! They point you in the right direction and check in to see if you were successful. Pros Functionality, ease of use and support. Note: just that line alone was not enough to allow me to go to the next question.... Cons Would like to have more options to change amounts of vacation time and updates to assets. Review Source TK Tea K. HR, junior iOS Developer Computer Software Used the software for: 2+ years ### "Thank you.A good software" August 6, 2018 5.0 I have at least three years of experience with this software. I know it is easy to use and very easy for me. This helps me to fulfill my duties quickly. I see a lot of employee's data.I love it Pros This software helps me and my employees easily manage vacation and sickness.I can easily write down the hours of late employee. Cons I like that it is integrated with a slick. Review Source NJ Natalie J. Business Analyst Marketing and Advertising Used the software for: 1-2 years ### "A good software for a great price" June 18, 2019 4.0 Pros Significantly cheaper than others in the market Covers time off, employee data, and stores documents for all employees Easy to use Cons I can't download org chart in a pdf version I have to download time off reports to individually distribute them to the managers Review Source Response from Sage June 20, 2019 Dear Natalie, Thank you for bringing this to our attention! Once transferring 51-200 employee org chart to A4 format, you, unfortunately, will end up with a document that is in an unusable state. We are looking into this issue, but if you already figured out the perfect solution, we would be thrilled if you whisper it to us :)) All in all, there will be some updates in regards to the org. chart any time soon, I'll keep you informed! With thanks, Viktorija VR Verified Reviewer Mobile Platform Specialist Used the software for: 6-12 months ### "Very user friendly application that also offers a lot of functionality" January 31, 2018 5.0 Our employees have adopted the system very quickly. Pros Team Cake HR has been very helpful in implementing and solving all the problems. Our employees have adopted the system very quickly Cons I'd like to see more integration with G Suite and GDrive. In some ways, it would be good to add more advanced settings. For example, more options for email notification settings. I would appreciate the possibility of importing data for some leave policies, Review Source NG Nataliya G. Head of HR Dep Information Technology and Services Used the software for: 6-12 months ### "so easy to use" June 10, 2019 5.0 supportive team. perfect customer service. Pros User-friendly software, so many useful features. Cons some features should be improved and it is so pleasant to see that the team really works on it. Review Source Response from Sage June 25, 2019 Dear Nataliya, We are so pleased to hear that you find CakeHR being simple in use, as well as, our customer service - helpful. Thank you very much for your review! It would be great to hear in more details what features, in your opinion, should be improved, so please do get in touch with us :) With thanks, Viktorija DT Danielle T. Administrative Support Manager/Human Resources Research Used the software for: Less than 6 months ### "Beacon Economics Review " June 10, 2019 5.0 Overall, I would say I am very pleased with this application! Pros A all-in-one HR platform, allowing me to keep a pulse on ALL HR items for our Company. I absolutely love the Assets, Recipes, Onboarding/Offboarding, and Reporting functions. Cons The PTO policies were giving me an issue. Specifically, the bonus PTO items in the additional options section of the create new policies. In addition, when an employee is added to a particular policy, all PTO for that period is automatically added. Review Source Response from Sage June 13, 2019 Dear Danielle, Thank you so much for taking the time to leave your review, it means a lot to us! Since all CakeHR tools and features are fully customizable, there is an easy answer to your concern in regards to PTO policies. It's actually just a few clicks away :) I'll make sure you're shown this function and you're happy with our solution. With thanks, Viktorija AB Ana B. Business Manager Information Technology and Services Used the software for: 1-2 years ### "Great tool " June 10, 2019 5.0 Pros Easy to understand and to use. Lots of good features. Cons Mobile platform could be better in a admin point of view. Review Source Response from Sage June 14, 2019 Dear Ana, We will ''refresh'' our mobile app very soon, we understand the importance and realize that we're more on-the-go than ever before! Thanks a lot for your review :) Viktorija PMD Phellipe Magno D. Gestor Alternative Medicine Used the software for: I used a free trial ### "Avaliando o Sage HR" September 18, 2023 5.0 No geral tem sido uma excelente experiência, produto muito bom. Pros Foi extremamente simples de usar e localizar todas as características essenciais e dados necessários. Além disso, gostei bastante a sua habilidade de automatizar e simplificar operações de gestão de pessoal, como registro de frequência, processamento de salários e contratação de funcionários. Cons Não há nada de negativo a pontuar, apenas gostaria de um layout mais moderno. Review Source AR Adison R. CEO Retail Used the software for: 1-2 years ### "Our employees love it!" June 18, 2019 5.0 Pros Ease of use and the elimination of paper! Cons You guys need an app! Mobile experience could be better but isn’t bad at all. Review Source Response from Sage June 20, 2019 Dear Adison, We actually have an app for some time now and we hope your employees will love it as well :) I will be in touch with you! With thanks, Viktorija Max A. CIO Real Estate Used the software for: 1-2 years ### "Everything we need and a bit more " June 10, 2019 5.0 i´m happy :) Pros easy to use for all employees troughtout all applications Cons price could always be better and the org chart has limitations! Review Source SK SONGYI K. HR assistant Real Estate Used the software for: 6-12 months ### "Great customer support" June 10, 2019 5.0 Pros I have been using CakeHR for about a year and I'm really happy with overall service. Especially customer support team are very quick and effective! functions are simple and straight forward. Cons I can't think of any! Keep up the good work! Review Source Response from Sage June 13, 2019 Thank you for the kind words, Songyi! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Thanks for the awesome review! Best regards, Viktorija MS Maija S. HR Manager Information Technology and Services Used the software for: Less than 6 months ### "Good Help Center" June 12, 2019 4.0 9 Pros Everything in one place was most important Cons Not all functions are there which are needed Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Sage HR Latvian help center Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) To have everything in one place Review Source Response from Sage June 14, 2019 Dear Maija, Thanks for taking the time to share your thoughts! Would be great to hear in more details about functions in your opinion are missing, let's schedule a call to see how we can make CakeHR more efficient for you! 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