# Page 9 | Sage HR Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Sage HR the right Human Resources solution for you? Explore 370 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128705/SageHR/reviews

---

Sage HR

4.5 (370)

[View alternatives](https://www.capterra.com/p/128705/SageHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 9 - Reviews of Sage HR

## Showing most helpful reviews

Showing 201-225 of 370 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Joni P.  
Corporate Director Global HR  
Financial Services  
Used the software for: Less than 6 months

### "Best HR Software I have ever used!"

June 10, 2019

5.0

We initially decided to go with Cake because of the OKR functionality that it has. I was skeptical with what they could offer in addition but was pleasantly surprised! The team at CakeHR are so helpful and amazing and we couldn't be happier that we made the investment to go with them!

Pros

Love that it is so easy to use, it integrates with outlook and slack, there is an app for your phone, and there are employee and manager self serve portals.

Cons

Nothing so far! Everything has worked well. Being a start up, we have to design processes from scratch and the recipes and workflows have made it easy to get things up and running quickly.

Review Source

Response from Sage

June 12, 2019

Dear Joni, Our team is thrilled to hear that you enjoy your experience! We will do our best to make sure you get most out of CakeHR for years. Let's stay in touch :) With thanks, Viktorija

MV

Michael V.  
General Manager / Account Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Officevibe is a great tool for assessing your team's happiness and culture."

August 16, 2017

5.0

Pros

I like the ease of use and the range of information that is supplied in the reports. The fact that the employee can customise when they will receive their questionnaire is also very helpful.

Cons

I think that the software can be used by employees as a venting room. Often negative comments are made for the sake of making a negative comment, and once we reply to assess where we can help, the employee hides and does not engage further. I think there should be more encouragement within the answers to suggest solutions to resolve issues rather than just vent about them.

Review Source

Response from Sage

January 18, 2018

Hi Michael, Officevibe is a great tool but it is not CakeHR :D That being said, we're releasing our very own Performance and Survey module for CakeHR customers in a matter of months! I'm really excited to introduce this to you.

DG

Daria G.  
Human Resources Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use and functional"

June 26, 2019

4.0

Pros

Cake is really easy to use, it has an intuitively understandable interface. It allows keeping together not only the HR/organisational things but accounting and reimbursement as well.

Cons

Some features can be added: e.g. to sort out the documents, search within the documents uploaded. Onboarding and offboarding tools do not offer many options, but as a tool are very useful.

Review Source

Response from Sage

July 2, 2019

Dear Daria, Many thanks for your review! We are constantly updating our existing features and more advanced document classification is definitely something that will be released any time soon. In regards to onboarding and offboarding tool, it's possible to set up automated workflows, I'm sure that is something you will find useful :) I'll get in touch with you to provide some more details. With thanks, Viktorija

SS

Shihan S.  
Chief Financial Officer  
Internet  
Used the software for: Less than 6 months

### "A nice and easy to use product"

December 25, 2017

4.0

Pros

\-Super easy to use -Nice features -Good integration options with external tools -Great options (example, use of Assets and can track who is using what) -Customizable to a required level

Cons

\-Reporting could be better (team wise leave utilization reports for example) with a lot more options -For teams based in multiple locations, the calendar could not be set differently (for example in the Middle East where the weekend is Fri / Sat where as in an Asian Country it would be Sat / Sun. -The options of directory, org charts and teams could be shown when you keep the cursor on "Company" for quick access rather than having to go in to "Company" first (an additional click!)

Review Source

Response from Sage

January 18, 2018

Shihan! Many thanks for your honest review. We're all about making your business and employees more efficient so having features such as Asset Management really do help even if you never knew you needed it! We're about to release an employee scheduling tool that will allow you and your employees to view the correct weekend days and working days throughout the company. I also like the idea of updating the UI/UX of the Company view. That extra click could go a long way!

Paul S.  
Co-founder, CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Simple HR for anyone"

September 7, 2015

5.0

I've used Cake HR in a former company and it was our first choice for Fit Gurus. Literally got setup in a few minutes and our team were submitting their holiday requests in no time. Super simple stuff and gives us exactly what we need to stay organised.

Pros

There's no one feature that stands out, I think the whole package deserves credit. It just works and works well.

Cons

I'd like to see a better mobile optimised version of the site. However, the process of authorising leave on a mobile via the email alerts works a treat.

Review Source

Response from Sage

September 7, 2015

Hey Paul, it has always been a pleasure to partner with you and hope all the best for Fit Gurus! Very shortly, we will be releasing an iOS application for your employees time off management and an Android application to follow shortly. You know how to contact us should you need anything ;)

Elisabeth C.  
Operations Specialist  
Computer Software  
Used the software for: Less than 6 months

### "CakeHR"

August 7, 2018

4.0

Still setting it up but overall, straightforward and practical

Pros

HIPAA compliancy, document retention, ease of use

Cons

Few features missing but I connected our customer success manager, , and they was very helpful and receptive to some suggestions. Such were added to the internal pipeline. That was cool!

Review Source

VR

Verified Reviewer  
Software Development Manager  
Computer Software  
Used the software for: 1-2 years

### "Fantastic HR product for a small-mid sized company "

July 31, 2018

5.0

Pros

Very easy to use Very economical Simple User Interface

Cons

We had few issues in setting it up initially. But all resolved now :)

Review Source

VR

Verified Reviewer  
Graphic & Systems Manager  
Design  
Used the software for: Less than 6 months

### "CakeHR"

November 16, 2018

5.0

Top of the pops!

Pros

Being able to use the software from inception was easy to use and translating this to the team made it even easier when the quick access to the supporting threads and videos made it an easy set up and no brainer!

Cons

Using the timesheets to track overtime and undertime.

Review Source

Paul S.  
Co-founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Happy customer"

July 31, 2018

5.0

We need a simple way to record staff holidays and sickness this was by the far easiest you use and best value for money product we could find. Support is excellent too.

Pros

The simplicity of managing staff holidays and sickness both as a company and as an employee.

Cons

I wouldn't say there was anything I didn't like but there's certainly features we'll not use.

Review Source

FM

Fabio M.  
hr  
Computer Software  
Used the software for: 1-2 years

### "use of cake for Italian SMB"

August 6, 2018

4.0

Pros

easy to use, clear, good capabilities of customization, cheap

Cons

absence of renewable monthly policies, limited configuration for carryovers

Review Source

Response from Sage

August 8, 2018

Hello Fabio, thanks so much for leaving the feedback :) I would love to have a further chat with you to review your policy settings as well as customising carryovers. I am confident we are able to find a best solution for your Leave Management requirements :) Thanks Ilona

AP

Aleksandrs P.  
Finance Manager  
Translation and Localization  
Used the software for: 1-2 years

### " CakeHR Review"

July 5, 2019

4.0

Pros

functionality , dashboard with on-board employee availibility

Cons

is not intuitive, hard to find necessary data. very complicated data-tree

Review Source

Response from Sage

July 15, 2019

Dear Aleksandr, We are sorry to hear about your experience and deeply apologize for any inconvenience that we might have caused. We will be more than happy to schedule repeated onboarding, as it is very important for us that you get most out of CakeHR. I would like to assure you that with minor help from our side you will quickly get an idea how simple and customizable CakeHR features are. Thank you for your feedback and I will be in touch with you! Viktorija

AN

André N.  
Principal Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Really nice HR tool"

June 15, 2020

4.0

Overall I was quite pleased with the experience while using Cake. We have since moved to another product.

Pros

I really liked the lean interface, which was easy to navigate and perform the operations you had to. I used it from an employee perspective, mostly to schedule my time off.

Cons

Perhaps they could allow "normal" users to create custom dashboards, and have different types of activities in the paltform.

Review Source

Signe K.  
HR Specialist  
Construction  
Used the software for: Less than 6 months

### "Hilti team"

January 30, 2019

4.0

Pros

Easy to use, adjustable to each needs, report tool is great

Cons

report tool coloring, it would be great that for example where is shows male and female number in the company the coloring doesn't really stand out, and from distance both colors seems the same.

Review Source

CH

Chanel H.  
HR & office Assistant  
Hospitality  
Used the software for: 1-2 years

### "CakeHR"

January 18, 2019

4.0

I have had an overall positive experience. Took sometime to get familiar with as an Admin but once you get it it is good. As new features are presented I wish they were explained a little more in length and perhaps a tutorial via email was sent.

Pros

How easy it is for my staff to use without wasting time training them.

Cons

I wish it had more features for communication included in the fee

Review Source

RM

Richard M.  
IT & E-Commerce Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Excellent option for agile HR"

June 18, 2019

5.0

Really positive both from a management POV but our users love this platform

Pros

Easy to get started, and customise. Really good customer service

Cons

There have been no issues where we were disappointed

Review Source

Response from Sage

June 20, 2019

Dear Richard, We very much appreciate your kind words, we're happy to hear we hit the mark for you :)) With thanks, Viktorija

MT

Monica T.  
Project Manager  
Translation and Localization  
Used the software for: 2+ years

### "Good HR tool"

September 9, 2022

5.0

Exactly as expected.

Pros

Everything is as expected and works in the way it is suppose to.

Cons

Nothing to say here. I did not see any cons in the time I used it

Review Source

BK

Benjamin K.  
Studio Experience Manager  
Design  
Used the software for: Less than 6 months

### "Pretty decent leave management!"

April 20, 2018

4.0

Pros

We liked the ability to create many time off policies, the granular control of assigning different time off policies for different employees and who can approve whose time off.

Cons

Documents management could be way better. For starters, we would like the ability to rename files and not have their entire file names listed out. It would be great to be able to sort them into folders. And for employees to be notified of any file uploads. It really ought to behave more like a proper bulletin board and not be an afterthought.

Review Source

Response from Sage

May 7, 2018

Hi Benjamin, thank you for taking your time to submit the review, some very useful advise and ideas here! :) With regards to Documents Management, couple of things are already in place - e.g. employee notification that a new doc has been uploaded. All the other ideas are excellent and are now added to the pipeline, so please watch this space! :)

RR

Robert R.  
COO  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple, modern and easy to use!"

July 4, 2019

4.0

Pros

Good looking, easy to use and has some nice features like Slack integration for leave management. Also their customer support response time is amazing!

Cons

Extensions are too expensive if your employees are going to use those only once per month. Also would like to have some intranet features like events or blog :)

Review Source

Response from Sage

July 15, 2019

Hi Robert, Thanks for taking the time to share your thoughts with us. Your feedback will give additional encouragement to our customer support team :) I'll contact you directly to get more detailed feedback on additional modules we offer, meanwhile, you can make yourself a cup of coffee and dive into CakeHR blog - https://blog.cake.hr/ Best regards, Viktorija

LG

Lali G.  
Head of Finance & HR  
  
Used the software for: 1-2 years

### "It fits perfectly to our company needs"

August 4, 2017

4.0

it fits perfectly to our company needs, or to the HR department needs. It's fully reliable.

Pros

The ease of use and the wonderful customer support. The software is always helpful and if I don't find the way on how to do something, customer support is always there to help.

Review Source

Response from Sage

January 18, 2018

Lali! Many thanks for your ratings and review.

MR

Moataz R.  
CIO & Co-Founder  
  
Used the software for: 6-12 months

### "Overall is good but still needs a lot of improvements, for example, mobile app still not perfect"

August 16, 2017

3.0

Pros

Organizing data, calculating vacations, attaching assets and hire-chary section. Vacations requests

Cons

Mobile app and one of the most features that need improvement is offboarding and tasks, sometimes I completed them or someone else does and I still have the tasks in my dashboard.

Review Source

Response from Sage

January 18, 2018

Thanks, Moataz! We've just released a new version of the Android and iOS application that includes tasks! Week by week, we'll add more features to make sure you're efficient whilst on-the-go!

DL

Dionisios L.  
CTO  
  
Used the software for: 1-2 years

### "Excellent HR software and great team behind it"

April 20, 2018

4.0

Pros

It addresses many of our company's HR needs in an easy and user friendly way. It has greatly transformed the way we are working and people have embraced it.

Cons

Nothing in particular. Could you with some more localisations though but, other than that, only minor annoyances.

Review Source

VR

Verified Reviewer  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great HR solution"

August 5, 2015

4.0

We've been using Cake for a number of years and find it to be so comprehensive that many of the previously tedious areas of HR are no longer an issue for us.

Pros

Simple to use and regularly updated. Great customer service when queries are raised.

Cons

There have one or two minor glitches over the period we've used the service. These have, however, been dealt with very quickly and efficiently on those rare occasions.

Review Source

Response from Sage

August 5, 2015

We certainly appreciate that you take time to communicate with us. We strive for quick and immediate responses from both our client support and our development team - something that we continue to excel in with the help of your feedback! Thank you!

SJ

Soha J.  
Finance Manager  
  
Used the software for: 6-12 months

### "It\`s a useful tool helps our company to master out HR issues."

August 16, 2017

4.0

Be well organized

Pros

It is very easy to use, and really a value added to our company that helps us to arrange internally.

Cons

I don't see that there is one point you should focus on it, but everything in technology has to be better over time,

Review Source

Response from Sage

January 18, 2018

"everything in technology has to be better over time" - we agree! Based on the feedback, we're constantly improving UI, UX and features. I'm really happy you find CakeHR easy to use and that our solution adds value to Chesstag!

Kristine Z.  
Logistic manager Miele Baltic  
Wholesale  
Used the software for: Less than 6 months

### "Very good and flexible"

August 1, 2018

5.0

Pros

Easy and intuitive to use. Flexible for new updates and special solutions for us.

Cons

Some solutions that we need will be developed just then when another customer also will need it.

Review Source

VR

Verified Reviewer  
HR manager  
Financial Services  
Used the software for: Less than 6 months

### "review"

March 28, 2019

4.0

So far good, but could be better

Pros

Very user friendly! Clear, understandable for all employees.

Cons

It is not ready for effective use, many features are not existing and takes a lot of time to create these new functionalities

Review Source

Response from Sage

April 10, 2019

Hi there, Thank you for your feedback :) Our system has evolved to be intuitive and user-friendly through close collaboration with our customers. We welcome feature requests and develop them to compliment already existing workflows which work for companies across the globe. Please get in touch with us if there is anything we can build or develop to enhance experience with CakeHR for you and your employees! All the best Ilona from CakeHR

Similar Products

Featured

## Related categories

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.