# SalonIQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SalonIQ Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/128737/Salon-iQ

---

# 

 SalonIQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SalonIQ

## What is SalonIQ?

SalonIQ is advanced salon management software built for modern, growth focused salons. Designed for hair and beauty businesses, it combines online booking, a powerful cloud based Appointment Book and real time performance insights in one intelligent platform. At its core is an AI powered Receptionist that handles client enquiries 24 hours a day, captures missed booking opportunities and reduces front of house pressure. Fully integrated card payments, instant cashless tipping and built in memberships and subscriptions create a seamless checkout experience while unlocking predictable recurring revenue. SalonIQ supports both employed and self employed team structures, provides automated no show reduction tools and delivers complete visibility over team performance and financial results. Built and refined inside a real operating salon, SalonIQ is designed for salon owners ready to scale smarter.

## What is SalonIQ used for?

[Salon](https://www.capterra.com/salon-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Barbershop](https://www.capterra.com/barbershop-software/)

Top alternative

Featured

Overall rating

Based on 100 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Starting price

£47

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SalonIQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salonintelligence.com/&name=SalonIQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SalonIQ

4.7 (100)

VS.

[4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

£47

Per User, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (100)

Ease Of Use

4.6 (3,629)

Value For Money

4.5 (79)

Value For Money

4.6 (3,241)

Customer Service

4.7 (99)

Customer Service

4.6 (3,259)

## SalonIQ alternatives

Highest Rated

[4.9 (311)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (407)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.8 (1,148)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/128737/Salon-iQ/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Database

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Electronic storage of stakeholder contact information

Appointment Scheduling

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Confirmations/Reminders

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Email Marketing

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Loyalty Program

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online Booking

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

SalonIQ 68 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Scan barcodes to ensure accurate pricing and label tracking

Create, update, and manage bookings, itineraries, and reservations

Offer to rent a booth to freelance professionals

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Tracking, calculating, and paying commissions and earnings to employees

Automated reminders and confirmations for booked appointments and events via text or email

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Platform for customers to directly manage their appointments and profile

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Specific use for barbershops

Specific for use in spas and salons

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Automatically find mutually available meeting time slots across multiple calendars

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Website through which businesses can sell goods or services over the internet

Track and process employee payroll (salaries, wages, etc.) and commissions on sales

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Active reporting of data and metrics

Schedule repeating appointments based on a duration of time

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor and manage customers' perceptions about a business, product, or service

Track and monitor reviews of products or services

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Record, update and manage waiting lists

Track the position in queue in real-time

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.5 (79)

4.5

Based on 79 reviews

## Pricing

Value for money

4.5 (79)

SalonIQ Software

£47.00

Per User,Per Month

It includes:

-   Appointments
-   Client Management
-   Dashboards & Reports
-   Data Build or Migration
-   Guest Referral System
-   Install of Software
-   Point of Sale
-   Pricing
-   Reputation Manager
-   Salon Marketing
-   Services & Team Members
-   Unlimited Online Training
-   AI Receptionist
-   Unlimited Users
-   Online shop
-   Integrated Payments
-   Cashless Tipping

Value for money

4.5 (79)

4.5

Based on 79 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[

Treatwell](https://www.capterra.com/p/181827/Treatwell/)[

Vish](https://www.capterra.com/p/179327/Vish/)[

Dojo](https://www.capterra.com/p/246885/Dojo/)[

Loop HR](https://www.capterra.com/p/209957/Loop-HR/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (99)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (99)

4.7

Based on 99 reviews

## User reviews

Overall rating

4.7

Based on 100 reviews

Filter by rating

5(77)

4(16)

3(5)

2(0)

1(2)

Mentioned topic

Sorted by most recent

KW

Kate W.

Beauty Salon

Health, Wellness and Fitness

### "Vey poor and expensive "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 12, 2024

Very poor and stressful , expensive , will be leaving when contract ends

Pros

I sadly have a very negative experience at present

Cons

Almost everything , very bad support , no one calls you back

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT MAANAGER

Information Technology and Services

### "SalonIQ - Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 16, 2022

Very satisfied with overall perfromance.

Pros

Ease of use and accessibility from anywhere. Loaded with multi features. Support also deserve a special mention.

Cons

Nothing to be said as negative at the moment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2022

Thank you for your review of SalonIQ.

JC

Jessica C.

Manager

Retail

### "Excellent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2021

Overall I love this software. I love being about to contact customer care 24/7 and the features they offer are too notch!!

Pros

Salon IQ is on top of it! Every new feature you would hope for, they have come out with, their customer service is excellent as well.

Cons

It is expensive, honestly though it’s today worth it so that isn’t much of a negative.

Switched from

[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jennifer M.

Salon Owner

Health, Wellness and Fitness

### "Life saver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2020

Fantastic, from introduction, to training, to Facebook group, support chat, everything. Amazing company.

Pros

This intuitive software is an absolute must for salons in todays society and has been a godsend during lockdown and Covid-19. I honestly don't know how we would have coped without it! Life is so simple using it and it has made our business function so much more professionally. I have even been able to start online bookings, so amazing which frees us up to work. And support is also fantastic, the team are like a family and nothing is too much trouble, in fact if something is missing that you think would benefit the system they create it! And all for a third of there competitors. Love SALONIQ

Cons

There are 2 versions not all features are on both systems, its not a big deal because its easy to switch between the two but it would be good if just one version exists.

Reasons for choosing SalonIQ

Price, functionality, friendliness of company

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Retail

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2020

Great

Pros

Impressed with all of it. Works well. Good support

Cons

The clock in system which has now been resolved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 30, 2020

thankyou for your review :)

CW

Christina W.

LMT

Health, Wellness and Fitness

### "Works well for anyone needing this type of software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 6, 2020

Overall the software is a great program for those in this industry

Pros

Great software for those in this industry. Easy to use and simple usage for many computer dummies an

Cons

Learning all the pull downs was probably not my favorite part. But after I got that figured out it it went fine

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 30, 2020

thankyou for your review

KM

Kevin M.

Director

Health, Wellness and Fitness

### "Good software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 3, 2019

Pros

iCloud based, functionality, smaller company

Cons

Slow on tablets, system crashed for a whole day during my setup day

Switched from

[iSalon](https://www.capterra.com/p/85990/i-salon/)

Not cloud based

Alternatives considered

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Reasons for choosing SalonIQ

Price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2019

Hi Kevin, thanks for taking the time for the review. Always keen to know more about any issues experienced in getting live. SaloniQ as you know is a cloud app and will only go as fast as the hardware or internet its being used on. I can state we have never had an outage for a whole day, and have a read only version as a back up now as well. We are keen to understand what hardware and internet speeds you have as this will make any app such as amazon or spotify, iQ struggle. Lets talk, call logged for 2mw :)

AF

Annie F.

Salon owner

Health, Wellness and Fitness

### "God send "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2019

At Prestige hair we’re very happy with salon iq

Pros

Love being able to make appointments from wherever I am. Also love that it totals up at the end of the day

Cons

Nothing so far that I don’t like with the system

Reasons for choosing SalonIQ

Friendly team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Theresa S.

Business owner

Consumer Services

### "Salon Iq feedback "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 2, 2019

I had a few teething errors human my end, the team are very patient at sorting it out. Good on going ascess to training when you forget things.

Pros

It's easy and self explanatory to work your way around. I like that I have ascess to my client records cards at the touch of a button.

Cons

Other than having to go onto the hub for somethings it's easy to use

Alternatives considered

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Reasons for choosing SalonIQ

Good value for money Client cards online and easy of use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2019

Thankyou Theresa , more great features on their way in the new year :)

RG

Rachel G.

Salon owner

Health, Wellness and Fitness

### "Great software for salons"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 1, 2019

Pros

It does everything that i want , a very easy to use but comprehensive system

Cons

Nothing , i love everything about the software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2019

Thankyou Rachel

[View all Reviews](https://www.capterra.com/p/128737/Salon-iQ/reviews/)

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Popular comparisons

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[Meevo vs SalonIQ](https://www.capterra.com/compare/128737-172058/Salon-iQ-vs-Meevo-2)[Booksy Biz vs SalonIQ](https://www.capterra.com/compare/128737-142741/Salon-iQ-vs-Booksy)[Fresha vs SalonIQ](https://www.capterra.com/compare/128737-142138/Salon-iQ-vs-Shedul-com)[Treatwell vs SalonIQ](https://www.capterra.com/compare/128737-181827/Salon-iQ-vs-Treatwell)[SimplyBook.me vs SalonIQ](https://www.capterra.com/compare/128737-140086/Salon-iQ-vs-Simplybook-me)[Timely vs SalonIQ](https://www.capterra.com/compare/128737-142756/Salon-iQ-vs-Timely)[Mindbody vs SalonIQ](https://www.capterra.com/compare/40229-128737/MINDBODY-vs-Salon-iQ)[AgendaPro vs SalonIQ](https://www.capterra.com/compare/128737-218709/Salon-iQ-vs-AgendaPro)[Square Appointments vs SalonIQ](https://www.capterra.com/compare/128737-170263/Salon-iQ-vs-Square-Appointments) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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