Best For

Hair Salons,Beauty Salons, Spas, Multiple site groups, Barber shops and Clinics

Product Details

UK based we can offer onsite training, UK support and onsite demos. Features include splitting self employed staff from employed, downloadable client booking app with 'coffee shop style' stamps on each visit, Treatwell integration,tablet based client consultation forms & GDPR sign off. 20 years salon experience has lead us on to own and run a salon ourselves. 100% ethical company whereby you get to own and keep your client data.

Contact Details

Intelligent Salon Software

http://www.salonintelligence.com/

Founded in 2012

Located in United Kingdom

SaloniQ Pricing Overview

SaloniQ pricing starts at $27.01 per month, per user.There is a free version of SaloniQ.SaloniQ does offer a free trial.

Online Payments

Starting Price

  • $27.01/month/user

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

SaloniQ Features

Booth Rental Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

SaloniQ Reviews

Showing 5 of 95 reviews
Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.7/5
Alicia P.
Director
Consumer Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 10, 2019

“Best software for hair salons”

OverallTwo way texting has reduced no shows and late cancellations, GAS has given us a great marketing tools without spending lots on advertising. Advantage being able to monitor its results and the money it is bringing in. Overall its amazing.
ProsSo easy to use (and I am a real technophobe) , amazing training at the beginning and continues as and when you need it. Online support is brilliant with manuals all being at a touch of a button. The telephone support is second too none, everyone is so friendly and helpful and they never make you feel like your asking a silly question. I am not a hairdresser personally and knew nothing and Representative held my hand and set everything up, the great thing is she is a hairdresser and they have a hairdressing business so they know what we need and to implement in. Seriously I couldn't of done it without her. Two way texting is amazing, the GAS has brought us amazing customers through our door without splashing out on loads of advertising but getting clients to recommend and they and their friends get an amazing offer. They have just started a weekly email to owner/managers regarding weekly targets which is totally fab as it saves time looking at different reports, its all produced on one email each week. Staff can access their own diary and see what clients they have and you can restrict on what can see and can't see and do. What more could you want, everything you need in one package at a very reasonable price.
ConsI will be glad when there is just one main system as we have to swap to the hub, but thats mainly because Im not very good at getting to grips of this other system.
Reviewer Source 
Source: Capterra
June 10, 2019
Garren T.
Owner
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
April 16, 2018

“Overall the experience has been great, from onboarding through to day-to-day use. ”

ProsWe use SaloniQ across three salons, two hair and one beauty, it just works! Scheduling, client online booking, stock control all work a treat. What really stands out is the customer service, the help module is amazing and the response time to a query is very short. The piece of mind with a cloud-based solution is great, in the past, we have had to recover from hard-drive failures and loss of data, this isn't the case here! There are some downsides to working in the cloud, which I'll detail below. Also, the ongoing support with webinars and support documentation is invaluable, I don't believe I have seen this kind or support elsewhere. Overall the system is intuitive, easy to use (especially for the less tech-savvy employees) and quite foolproof. The ongoing development is also fantastic.
ConsAs I mentioned above working in the cloud is great but you never really feel like you own your data, this isn't a SaloniQ problem, more in the way of working. Manipulation of data can be very cumbersome, for example when wanting to edit bulk data, the item by item approach is very time consuming and frustrating. Silly things like when booking out (holidays/sickness etc.) it defaults back to the current month for the end date, why not after the initial start date!! My issues are minor niggly problems which I am sure will be worked out over time, there are not any major disadvantages/problems with SaloniQ

Vendor Response

By Intelligent Salon Software on April 18, 2018
Hi Garren, Thank you so much for your review. We are so pleased your enjoying the system.
Reviewer Source 
Source: Capterra
April 16, 2018
Jezz E.
Senior Operations Manager UK
Consumer Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 4, 2019

“Restoring Faith in Salon IT Systems”

OverallWe had a real problem with our previous supplier. Broken promises, failure to deliver, contractual issues and above all their management team's failure to understand our industry. Salon IQ in comparison has been a breathe of fresh air, great people to deal with and i look forward to many years of working together.
ProsThe team at Salon IQ just get it! Fundamentally we liked the people, they are honest, genuine people who know the hair and beauty industry and have a superb product which works. They don't hide behind small print and lengthy contracts like many of the systems out there. The system works, it's easy to use and provides accurate information. It's cloud based so can be accessed remotely from anywhere, plus there are no additional licence fees for remote access. The install process is smooth, transitioning nearly all data across to Salon IQ from previous system. The support and install team are excellent, with a wealth of knowledge and they go the extra mile to ensure things are done perfectly. They don't sell hardware so you won't get stung by paying thousands for a PC which doesn't then do the job, as we experienced with previous suppliers. And if the PC crashes, you can access Salon IQ on any other system. We love the stock control app, making it easy to complete stock takes and we're loving the loyalty app. They appear to be working hard on future advances so all this sets us up well.
ConsLike all systems, there will always be the odd tweak or report which we'd like as bespoke, but we respect I-Salon's honest approach in trying to avoid inconsistent reports and when they think it won't work, they politely let us know, we appreciate that.
Reviewer Source 
Source: Capterra
April 4, 2019
Verified Reviewer
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 27, 2018

“Salesman should be careful with what they promise”

OverallIt's like I salon just web based . I like the reports available. The year on year comparison is always great for a quick health check . I would really like a phone call as the deposit system still isn't set up and I have done everything I can
ProsInternet access to the diary . Internet booking and the chat button to customer services . Although I have to keep looking up conversations because a response can take a while it's more like a three week conversation.
ConsNot being able to access reports from the hub . Not being able to set up internet booking deposit. Costing more than my previous software. It seems that our internet connection which is 9/14 Mbps isnt fast enough for big reports or to operate the software quickly . If I need a faster connection this could cause me a few problems with our telephone system

Vendor Response

By Intelligent Salon Software on September 7, 2018
Thank you for your feedback. I would like you to contact me directly David Levine CEO if you feel the salesman was not 100% with you. It appears you are not 100% happy and I would like to make sure you are. The deposits are straight forward to setup and you should not be paying more than your previous supplier unless you are using more of the features, we pride ourselves on grear Value for money and as a salon owner myself, I am committed to providing the very best to our clients. The fact that you say it is just like i-salon means you can not be using the system effectively as it has many significant benefits over i-salon. I would strongly recommend you undertake a free system review with us and we can see how you can get more from your system. It is a shame you felt you had to remain anonymous as we would obviously like to make contact with you and address all these issues.. All the best. David Levine
Reviewer Source 
Source: Capterra
August 27, 2018
Avatar Image
Leon v.
Director
Consumer Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 1, 2019

“Innovate Salon Managment Software”

OverallIt is the best value for money software on the market with a very personal service.
ProsIt is accessible wherever I go from my laptop and mobile devices, easy to navigate and understand.
ConsThere is not a desktop version when the internet/server is down
Reviewer Source 
Source: Capterra
December 1, 2019