# Hotel Link Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hotel Link Software - reviews, pricing plans, popular comparisons to other Channel Management products and more. Source: https://www.capterra.com/p/128749/Hotel-Link-Solutions/alternatives --- # Hotel Link Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hotel Link ## What is Hotel Link? The Hotel Link system is an innovative accommodation sales platform comprising a number of inter-operable modules (hotel website, booking engine/payment gateway, channel manager, and social media). They can be set-up as one seamless package. You choose the number of channels you want to distribute via, or you can select only the individual modules that suit you best. ## What is Hotel Link used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Motel](https://www.capterra.com/motel-software/) Overall rating Based on 53 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price $50 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotel Link?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hotellinksolutions.com/&name=Hotel Link) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotel Link 4.6 (53) VS. [4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $50 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (53) Ease Of Use 4.2 (220) Value For Money 4.6 (49) Value For Money 4.1 (197) Customer Service 4.7 (50) Customer Service 4.0 (215) ## Hotel Link alternatives [4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/) Starting price $150.00 Per User, Per Month [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Highest Rated [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inventory Control 4.6 (27) 37.04% of 27 reviewers that rated this feature as important or highly important Monitor product stock levels Partner Management 4.5 (26) 30.77% of 26 reviewers that rated this feature as important or highly important Manage channel partners through a portal where they can access all product information Channel Analytics 4.3 (24) 29.17% of 24 reviewers that rated this feature as important or highly important Analyze and track performance of channels Order Management 4.5 (23) 30.43% of 23 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Online Booking 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Management 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Hotel Link 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Pre-made examples and templates for emails Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Book meetings and appointments through a website or digital platform Manage and track customer orders for goods, investments, or any other purchases Manage channel partners through a portal where they can access all product information Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Analyze and gain insights into data in real-time Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reports specific to sales analysis for trends and strategies Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.5 (53) 4.5 Based on 53 reviews ## Pricing Value for money 4.6 (49) Basic $50.00 Per User,Per Month Value for money 4.6 (49) 4.6 Based on 49 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (50) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (50) 4.7 Based on 50 reviews ## User reviews Overall rating 4.6 Based on 53 reviews Filter by rating 5(36) 4(13) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent Blessen Sam M. IT helpdesk Associate Information Technology and Services ### "Excellent Hotel Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 26, 2022 Excellent software which does almost every very well. Pros Great customer support and technical support. Packed with excellent features that are easy to learn and use. Cons Some improvemens to features like website construction and user reviews management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 15, 2022 Hi Sam, thank you for leaving feedback for Hotel Link on Capterra. We are happy that you are satisfied with our service and customer support. AG Adrian G. Gerente Hospitality ### "Excelente custo beneficio. Atendimento ótimo." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 2, 2022 Acabaram os overbookings. Pros É de uso fácil no dia a dia e facilita muito o trabalho com as OTAs. Cons O App para android precisa melhorar, não me resulta prático Reasons for choosing Hotel Link Preço e atendimento Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Adrian, Thank you for leaving us your feedback. We are really happy that you find our service helpful for your property operation. HS Has S. General Manager Hospitality ### "Simplicity but functionality " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 2, 2022 Pros It is easy to control inventory and promotions Cons The set-up fee and support are paralleled Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Has, Thank you for leaving us your feedback. We are happy that you find our product functional and make your control easier. ES Eloy Soranzo R. Proprietário Hospitality ### "Facilidade Navegação" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2022 No geral para o meu caso em particular, atende minha necessidade Pros Sistema muito bom com facilidade para uso. Com poucos ajustes deve ficar no ponto de "bala". Precisa pequenos ajustes no sistema de bloqueio e liberação dos aptos limpos. Tem que desbloquear um a um quando deveria ter um clike para liberar todos os limpos. Cons Falta armazenar o cadastro dos clientes. É muito importante ter registro dos clientes com endereços completos para fins de segurança e facilidade no momento do check-in. O sistema deveria buscar automaticamente pelo nome e preencher automaticamente todos os dados cadastrados Reasons for choosing Hotel Link Menor custo benefício Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Eloy, Thank you for letting us know your thought about our products. It is great that the system meets your needs. The improvement points that you mention are in our implementation plan. FF Fernando F. Gerente Hospitality ### "Socio estratégico" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2022 Muy contento con la plataforma y la forma de integrar el motor de reservas, las OTA's, la pagina web y el sistema de reservas, todo integrado y manejado desde una sola pagina. Pros La funcionalidad del sistema es muy amigable, fácil de utilizar y rápido de aprender. Los procesos son bastante rápidos, no tenemos problemas de lentitud o que se "cuelgue" el servicio. Cons Faltan algunos detalles importantes que se deben tener en cuenta para el mando de un hospedaje, por ejemplo el poder editar datos de las formas de pago, realizar una reserva desde una reserva anterior, como un re-ingreso para no tener que llenar toda la reserva nuevamente. Reasons for choosing Hotel Link Integración total, idioma, facilidad de uso, apoyo y servicio técnico en nuestra ciudad. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Fernando, Thank you for leaving us your feedback. It is nice that you like our product. Your comments for improvement are appreciated. We will consider adding them in our implementation plan. BJ Brendan J. Dueño Hospitality ### "Muy buena plataforma " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 1, 2022 Pros Bonita la presentación en la página de web nuestra, y han ido mejorando todos los años la funcionalidad. Hace todo lo que necesitamos. Cons Anteriormente faltaba unos funciones, pero ya no tengo quejas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Brendan, Thank you for your feedback. We are happy that you find our service helpful. Hope that you will like our new functionality which is gonna live soon. JC Jarbas C. proprietario Hospitality ### "Regular ,bom custo beneficio" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 1, 2022 Interface de facil acesso com as OTAs Pros Facil manuseio, interface com as OTas, custo mensal Cons Falta de recursos editaveis para minha necessidade (relatorios, alternativas de escolhas) O pior é a lentidão do sistema principalmente no motor de reservas que faz o hospede desistir de fazer a cotação e posteiormente a reserva Reasons for choosing Hotel Link Preço e Indicação Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Jarbas, Thank you for your review. It is great that you find our product helpful for your operation and affordable. We will look at your improvement suggestion closely to see if it is feasible to implement. TR Tarciso R. Gerente Hospitality ### "Ajuda no gerenciamento " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 February 1, 2022 O sistema ajudou no controle de reservas e nas vendas, mas ainda muito fraco para fazer orçamentos, mesmo assim ajudou bastante no crescimento das vendas diretas. Pros Controle das reservas, gestor de canais de vendas e o site integrado. Cons Muito confuso os relatórios, não registra os e-mails dos Hóspedes para publicidade, não tem App para iOS somente androide, algumas funções dão bug e o suporte fraco para o usuário. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Reasons for choosing Hotel Link Pelo valor custo benefício e funcionalidades básicas que solucionaram alguns problemas, mas falta uma produção automática para orçamentos. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Tarciso, Thank you for leaving us the feedback. Unfortunately, you are not satisfied with some points. We're sorry for any inconvenience which may be caused. We want to mention some ideas in your comments to make them clearer. Firstly, our system does record the guest's emails in the Guest Details Report section, so the user can export the file for further purposes like advertising. Secondly, our app has both Android and IOS versions so it can adapt to different mobile devices. Regarding support, we have various channels that the user can reach such as local support teams (applicable for some regions), message box on the extranet dashboard or sending your request directly to the support team via email support@hotellinksolutions.com. Hope that this answer is helpful for the issue that you are facing. AM Ah Moon T. Community Engagement Expert Government Relations ### "Home Stay Tabiteuea" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2022 Fairly good and friendly. Pros There is local agency to talk to, a human face to give support. Cons There is nothing, but I am less literate, I will need hands on experience to navigate it fully. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Ah Moon, Thank you for leaving us your review. We are happy that you find our system friendly and supportive. We hope that you will be more satisfied with our upcoming features. ED Ed D. Owning Director / General Manager Leisure, Travel & Tourism ### "Hotel Link User chasing simple yet effective system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 1, 2022 Very happy, very easy to learn, very easy to progress and fix up items. Pros I find the system easy to use, functional and simple as a back end programming for all of our Channel OTA, website, reviews bookings and customer details Cons The only simplified addition I am searching for is multi guest functionality. Our groups and guests sometimes have more than one family member and we would the ability to capture this and feed into our daily PMS operating system. Switched from [roommaster](https://www.capterra.com/p/13824/roomMaster/) [SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) [STAAH Channel Manager](https://www.capterra.com/p/129409/STAAH-Channel-Manager/) Better offers, more accessibility, better features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2022 Hi Ed, Thank you for your feedback. It is so great that you love the simplicity and effectiveness of Hotel Link system. Your comment for the improvement is appreciated and we will consider it to make the system better. 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