# ClinicMind Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClinicMind Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/128789/ClinicMind/reviews

---

# 

 ClinicMind Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClinicMind

## What is ClinicMind?

No physician should struggle to stay in business, chase reimbursements, or lose patients to admin chaos. ClinicMind helps healthcare practices grow revenue, retain patients, and eliminate burnout through one connected platform that manages every part of the care cycle: Pre-Care (Patient Acquisition, Credentialing, Scheduling), Point-of-Care (EHR, Practice Management, Payments), and Post-Care (Billing/RCM, Coding, BI). Practices on ClinicMind enjoy 97% collections, faster reimbursements, and happier patients, all backed by our award-winning support team ranked #1 for nine consecutive quarters. Our promise? Revenue Without Friction. From setup to training to daily use, everything is built to be EASY: easy to learn, easy to customize, easy to scale. Whether you use our all-in-one suite or integrate your existing EHR or billing platform, ClinicMind gives you back your independence and peace of mind. Explore our new innovations: VirtualFrontDesk, Telehealth, ClinicPay, and PatientHub.

## What is ClinicMind used for?

[Chiropractic](https://www.capterra.com/chiropractic-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$177

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClinicMind?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clinicmind.com/&name=ClinicMind)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClinicMind

4.8 (40)

VS.

[4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting Price

$177

Flat Rate, Per Month

Starting Price

$129

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (40)

Ease Of Use

4.6 (1,124)

Value For Money

4.6 (33)

Value For Money

4.7 (874)

Customer Service

4.7 (39)

Customer Service

4.7 (1,081)

## ClinicMind alternatives

[4.8 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[3.9 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/128789/ClinicMind/alternatives/)

## FAQs about ClinicMind

Overview

### Which roles and teams benefit most from ClinicMind?

ClinicMind is most used by chiropractors, physicians, and clinical leaders who need integrated charting, treatment documentation, and patient management. Office managers, practice administrators, and patient coordinators rely on it to streamline scheduling, front-desk workflows, and communication, while billing teams use it to manage claims, payments, and revenue cycle operations.

Answer based on 35 reviews

Overview

### What company size and industries is ClinicMind built for?

ClinicMind is built for small healthcare organizations, with 97% of reviewers from small businesses and 42% from Health, Wellness and Fitness. As an all-in-one platform for multi-specialty care, it also serves Medical Practice at 33% and Hospital & Health Care at 14%, with limited midsize adoption at 3%.

Answer based on 40 reviews

Features and Usability

### What are the key features of ClinicMind?

ClinicMind offers appointment scheduling, automated scheduling, calendar management, and confirmations/reminders for practice scheduling. It also includes EMR/EHR, charting, SOAP notes, treatment planning, patient records management, and patient intake. Billing functions cover billing and invoicing, claims management, claims scrubbing, insurance eligibility verification, and electronic payments.

Pricing

### How much does it cost and what fees or limitations are included?

ClinicMind starts at $69 per month for the Mental Health Startup Plan. Chiropractic pricing begins at $177 per month for the Cash Plan, then $327 per month for the Self-Service Plan plus per-claim fees or the Full-Service Plan plus a percentage of claims collected. Additional provider logins cost $25 each.

Answer based on 3 reviews

Integrations

### Which third-party tools and platforms does ClinicMind integrate with?

ClinicMind integrates with Epic, Practice Fusion, SimplePractice, WebPT, PostureRay, TrackStat, ReminderCall.com, Review Wave, SKED, Zingit, Cash Practice Systems, and Fortis. These catalog integrations cover EHR, practice management, patient reminders, reviews, scheduling, payments, and posture imaging tools.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does ClinicMind offer?

ClinicMind provides live online sessions, webinars, documentation, and videos to support training and onboarding. Live online sessions and webinars can guide setup and feature review, while documentation and videos offer written and visual reference materials for self-paced learning and later review.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does ClinicMind offer?

ClinicMind provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as helpful, patient, and prompt, with training guidance that makes setup and navigation easier. Some also note that representatives answer questions clearly and help reduce day-to-day frustration.

Answer based on 9 reviews

Ease of use

### Is ClinicMind easy to use?

ClinicMind feels easy to use for many medical practices once staff complete onboarding and training. Front-desk teams, providers, and billing users often find chart navigation, documentation, and daily tasks intuitive, but some workflows remain complex, and new users may face a meaningful learning curve before working comfortably.

Answer based on 11 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

4.5 (24)

100.00% of 24 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Reporting & Statistics

4.7 (24)

91.67% of 24 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Calendar Management

4.4 (23)

95.65% of 23 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Workflow Management

4.6 (22)

100.00% of 22 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

For Chiropractors

4.6 (15)

100.00% of 15 reviewers that rated this feature as important or highly important

Serves chiropractic practices

Recurring/Subscription Billing

4.1 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

ClinicMind 61 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Automated reminders and confirmations for booked appointments and events via text or email

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Process of automatically notifying clients when payments fail to ensure invoices are paid

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Create and securely store digital patient records

Serves chiropractic practices

Must serve psychiatrists/psychiatric practices

Store, manage and track all forms in a centralized location

To scribe and interpret the written words received from online or offline inputs

Compliant with healthcare rules and regulations around the world

Compliant with HIPAA, which sets standards for sensitive patient data protection

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Checking eligibility of patients for different insurance claims

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Administer and track medication inventory, schedules, dosage, and side-effects

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Certified for healthcare IT products based on the results from ONC-ATL

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Generate quotes or estimates for customers

Ability to record, store, update, and retrieve information

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Document insurance payer providing an explanation of benefits (EOB).

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (40)

4.6

Based on 40 reviews

## Pricing

Value for money

4.6 (33)

Chiropractic Cash Plan

$177.00

Flat Rate,Per Month

It includes:

-   Smart scheduling, check-in & patient reminders
-   Customizable EHR with online intake forms and note macros
-   Flexible intake form setup that connects seamlessly with your documentation workflow
-   Patient portal with self check-in & automated reminders
-   POS with inventory, barcode & payment automation
-   AI-powered patient & revenue management
-   Dedicated onboarding, live support & free patient demographic data import
-   ONC certified & fully compliant
-   Rooming Module: Uses rule-based logic to assign patients to the right treatment room efficiently.

Chiropractic Self-Service Plan

$327.00

Flat Rate,Per Month

It includes:

-   Claim automation — without billing follow-up from the ClinicMind team.
-   Automated claim submission & ERA posting
-   Claim Scrubbing & Error Prevention: Pre-screens claims to prevent denials, failures, or underpayments before submission.
-   Save hours monthly with built-in automation
-   Reports & analytics for claim performance tracking

Chiropractic Full-Service Plan

$327.00

Flat Rate,Per Month

It includes:

-   Hands-on billing and documentation support from the ClinicMind Billing Team.
-   Full-Service Billing Follow-Up: Includes claim follow-up, appeals, and documentation support. (Clinics still maintain oversight for certain claim workflows.)

Mental Health Startup Plan

$69.00

Flat Rate,Per Month

It includes:

-   Complete EHR system
-   Scheduling & charting
-   MyClinicMind patient portal
-   Task management basics
-   Custom Templates & Macros

Mental Health Growth Plan

$119.00

Flat Rate,Per Month

It includes:

-   Everything in Startup Pack
-   Up to 2 NPIs
-   Advanced analytics dashboard
-   360 Billing capabilities

Mental Health Scale Plan

$169.00

Flat Rate,Per Month

It includes:

-   Everything in Growth Pack
-   4 NPIs (expandable as you grow)
-   Expanded integrations
-   Advanced role permissions
-   Dedicated implementation manager

Value for money

4.6 (33)

4.6

Based on 33 reviews

## Integrations

[

SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[

WebPT](https://www.capterra.com/p/92920/WebPT/)[

Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[

Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[

ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[

Zingit](https://www.capterra.com/p/186304/Zingit/)[

Fortis](https://www.capterra.com/p/77341/fortis/)[

Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (39)

4.7

Based on 39 reviews

## User reviews

Overall rating

4.8

Based on 40 reviews

Filter by rating

5(34)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Michael B.

Owner

Alternative Medicine

### "ClinicMind works for acupuncture clinics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 19, 2026

Initially, we underutilized it, not really understanding the features. It was in a conversation when one of their support team recognized this and offered a training session which turned into multiple sessions which significantly increased the value to me as I learned the features

Pros

Customer support is awesome. I have been working with a trainer which helps me maximize the value of what ClinicMind has to offer.

Cons

Generating Statements - I find that I must modify the format so my customers understand what they have to pay.

Switched from

[PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)

Word of Mouth related to the adaptability for an acupuncture practice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Tori L.

Medical Biller

Medical Practice

### "Billing and Posting"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

May 18, 2026

Pros

Customer service is very helpful in answering my billing and posting questions due to being new to this software. Also, they are very good at scheduling zoom meeting to explain in detail how to do things.

Cons

The thing I dont like is finding the right codes to post payments. If the software doesnt like it, it will reject it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Raeanna M.

Chiropractic Assistant

Health, Wellness and Fitness

### "I loved how I was able to share my screen and Akram was able to show me exactly what to do, step by step"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 14, 2026

I personally love ClinicMind because they are able to do zoom meeting/trainings at our convivence!!!

Pros

Very easy to use, super helpful in resolving our issues and getting back to us so quickly as well!!!

Cons

Theres nothing about the training I did not like. Everything is very easy and makes work smooth for us

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Not easy to navigate and didn't work out

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LG

Lissa G.

Chiropractor

Health, Wellness and Fitness

### "The training call today was most productive and appreciated. \[sensitive content hidden\] is expertly knowledgeable and efficient with my time. "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

April 29, 2026

Communications are complicated by strong foreign speech dialects. In the past, even workbench communication and interpretation of language have resulted in misunderstandings, frustration and delays.

Pros

Software links payments and charges from documentation. Documentation is streamlined by the software.

Cons

Users need more training videos to explain simple procedures such as posting pmts or correcting errors.

Switched from

[NueMD](https://www.capterra.com/p/72470/NueMD/)

Integration of documentation and billing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DH

Donna H.

Chiropractor

Hospital & Health Care

### "Very Pleased"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2026

EXCELLENT .. EVERYONE I HAVE DEALT WITH HAVE BEEN VERY PROFESSIONAL AND INFORMARTIVE!!!!!!!!!!!

Pros

\[sensitive content hidden\] was very kind patient and informative. I learned a lot today! Highly recommended !!!!!!!!!!!

Switched from

[Bulletproof Chiro](https://www.capterra.com/p/10018086/Bulletproof-Chiro/)

No billing in the bulletproof . \[sensitive content hidden\] recommend Clinicmind to me

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Elton L.

Ciropractor

Medical Practice

### "Very pleased w ClimicMind."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 17, 2026

I have had a very positive experience with ClinicMind. The staff has been great with helping me customize the software to my needs. I am not good w computers, and the support staff has been very patient with me.

Pros

I like how it is very similar to Bulletproof. I like the overall flow of the software and like that I can adapt it to what I need for documentation. Being able to log on at home or elsewhere is nice compared to Bulletproof having to be at the office only.

Cons

At first the software was confusing because it was all new to me. Moving the patient info from Bulletproof to ClinicMind using Benchmark took some time to get comfortable with and was time consuming. I wish there was another way to move that patient info over, but I totally understand there will be growing pains.

Switched from

[Bulletproof Chiro](https://www.capterra.com/p/10018086/Bulletproof-Chiro/)

Sunset of Bulletproof. I was very happy w Bulletproof but had to switch

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Joseph W.

Physician

Medical Practice

### "A superb, well-integrated system for patient care."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 13, 2026

I am extremely happy that I switched from another electronic health record company to Clinic Mind. It is a powerful tool that integrates clinical practice, documentation, billing, and collection tracking.

Pros

Clinic Mind is awesome. It has made me a more effective and efficient clinician. I can track appointments, billing, and past-due items very quickly and in a sophisticated manner. In addition, note-taking and document management have been excellent. There are options to use an AI scribe, which I don't do because I'm a fast typist, but that is available if needed. They have a telehealth platform as well. I'm a one-person practice without front office staff, and Clinic Mind has enabled me to function as if I had many employees! When I had a suggestion

Cons

There is a big learning curve, which was worth the time investment. The coaches and contact people are responsive and very well trained. They have a highly structure on boarding process with beginner, intermediate, and advanced skills they cover before training is complete. They also reach out personally when new features are available. Just today, I had a training with \[sensitive content hidden\], who was motivated to make sure I was up to date with the new features of the Patient Portal. Some of my older patients had difficulty signing on to the telehealth platform. When I pointed this out, the head of software development reached out to me and he appreciated my concern and made the sign on process much more intuitive and I haven't had a problem since. I do think one area they need to integrate is a diagnostic test platform, where you can access a drop down menu to create prescriptions for blood tests and diagnostic procedures.

Switched from

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)

Suboptimal customer support. I was disappointed on more than one occasion.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Garrett C.

Medical Director

Medical Practice

### "Excellent Customer support and Intuitive EMR "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 9, 2026

Customer support was very helpful and did a great job teaching me how to navigate the available options.

Pros

Very intuitive and easy to navigate the patient's chart from field to field. Easy to add different macros as well.

Cons

The screen is somewhat busy, with many buttons and menus available for the patient and the business side of the practice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Jason A.

Chiropractic Assistant

Health, Wellness and Fitness

### "Merlinda Training"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2026

Pros

The ease of use and how helpful the customer support is, along with the education to learning the system to better utilize the platform.

Cons

View of the whole appointments in one view. An option to completely hide the navigation bar to the left side of the screen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jacob S.

Doctor

Health, Wellness and Fitness

### "Clinic Mind Support Team is GREAT!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 3, 2026

It has been great! They have been very flexible and helpful with my own time frame with the buildout phase of the practice, as well as helping me stay up to do with updates and changes.

Pros

I love the help support and also the ability it has to integrate AI for the scheduling and notes. It has been an easy process getting trained and started with Clinic Mind!

Cons

The schedule isn't as changeable or adaptable as I would like. I want to have adjusting hours and initial exam hours. At the moment, people could schedule an exam during the adjusting hours and i dont want that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

taylor w.

chiropratic

Health, Wellness and Fitness

### "review with merlinda"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 3, 2026

Pros

I like the family linking, scheduling bulk and task button. Everything is straight forward and clean.

Cons

i least like how cramped it is the screen is somewhat hard to read and see patients. Also, appointment are hard to see.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Philip F.

Billing Manager

Medical Practice

### "One tool that does it all"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 18, 2026

Accessible information for patient, provider, practice and billing in this solution to combine several software platforms into one comprehensive system

Pros

Tight integration of billing cycle to EMR and reports. Moving from tab to tab is easier and more accurate than previous software

Cons

Learning curve, but it was worth it. I needed to open my mind to a better way of reporting and integrating the separate billing functions.

Switched from

[EZBIS](https://www.capterra.com/p/27270/EZBIS/)

More robust tools, web based and compatible with modern standards

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LG

Lisa G.

manager

Medical Practice

### "ClinicMind billing has collected more money than previous bill co and I spend less time on billing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 20, 2026

My overall experience with ClinicMind has been exceptional but I also have an exceptional biller/manager assigned to my group.

Pros

We use a separate EMR as a group of OT's. The support from the billing side has been exceptional. The billers do not adjust off codes. They will go after the hard to get insurance payments in a much more timely manner than our previous billing company. I also have a point person who is very responsive and reliable. He hears my needs and tends to them very well. I am able to use many reports to help us with our key performance indicators. It took us a little while but with great communication and focus from our main biller we have a much better standard operating procedure (SOP) which makes billing and collecting better than our previous company.

Cons

ClinicMind does not collect patient payments so you need to be organized, collect every copay on the date of service and have your front office work patient responsibilities.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

John M.

Chiropractor

Health, Wellness and Fitness

### "Honest Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2026

Happy with the system. I am grateful that we can work on it together. I can always get training on new products and directions to see how I can utilize the system the best way to make my practice more streamlined and efficient.

Pros

I like the detail that we can create. I like that they take into account my input for improvement from the field. They are available on chat or phone. I like they are evolving and improving their system and the follow up is very good.

Cons

Sometimes it is hard to keep up with new innovations on the system. So I have to do a lot of trainings to keep up with the new technology and direction, and sometimes it takes my office a long time to calibrate our needs and settings into the new system. Like our charting notes and the system charting notes need be collaborated and it takes time once it is done it is great but it takes time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LG

Laura G.

Office Manager

Health, Wellness and Fitness

### "ClinicMind software is a breeze to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 9, 2026

Pros

ClinicMind support always helps with any situations that arise, and are very prompt with their service.

Cons

Some workflows feel complex and require multiple steps, which can slow down routine tasks. Otherwise, we have had great success using this software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Sue B.

Practice Manager

Medical Practice

### "New users with little to no experience can master this easily."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2026

Easy to learn. Easy to use. I hired someone with zero front desk experience and she was using the software with ease within just a few days.

Pros

The intuitive nature and the various ways to accomplish many tasks in a high paced environment keeps me more than satisfied with Clinicmind. Its easy to use and brings the team together.

Cons

I'm more than satisfied. The software is easy to use. Perhaps just make formatting the phone numbers automatic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MZ

Matthew Z.

owner

Health, Wellness and Fitness

### "\[sensitive content hidden\] was excellent very helpful and kind to work with me to get it figured out ... was great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Pros

\[sensitive content hidden\] was excellent very helpful and kind to work with me to get it figured out ... was great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DW

Debra W.

Chiropractor

Health, Wellness and Fitness

### "Chiropractic physican"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

Pros

This is the BEST company for customer service. Billing tools are easy to use. Training is fast and updates are well explained.

Cons

This software is advanced. I am learning how to use new tool daily. I have not found any negatives about this company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Marine M.

Virtual Assistant

Medical Practice

### "ClinicMind Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 2, 2026

It has been a great upgrade from our previous EHR, even though we are still learning because we started when it was still platinum, we like the new design and hope to be able to make the most of it by learning all of the features it offers

Pros

It is a great new EHR that fits most of the needs of our office. One of the best thing about it is that is is always being updated with new features and they actually listen to our feature requests.

Cons

The billing team is sometimes not reactive enough and we have to reach out to insurance, fix and resubmit claims when they should be the ones doing it in a timely manner.

Switched from

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Our practice expanded and so did our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NK

Nam K.

Chiropractor

Hospital & Health Care

### "Great customer Service! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 30, 2026

Pros

Very through and detailed explanation, step by step walk through process! Very helpful process to get all my questions answered .

Cons

sometimes feels like too many steps to get too to solve an issue. Very Time consuming to learn this tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PN

Paula N.

Owner Physician

Health, Wellness and Fitness

### "Excellence in EHR, billing, and training."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2026

Excellent!Trainers are wonderful, billers are very attentive and helpful. Very quick responses with questions, and always seem on top of their game.

Pros

Very comprehensive, high quality, great support staff, and they update constantly to keep up with technology and billing. Training is excellent. They are very patient and kind.

Cons

No cons I can think of. Just very comprehensive EHR, so if anything, I have to spend a bit more time on training, but that is my issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Zameeya J.

Clinical Administrator

Health, Wellness and Fitness

### "ClinicMind Trainee"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2026

I enjoyed ClinicMind, and how easy it is to utilize as it relates to building patient consent forms through our patient portal.

Pros

The ease of use, and thorough training with building patient consent forms for our patient portal EHR system.

Cons

There was not anything that disliked about the use of ClinicMind. ClinicMind is very useful, and I appreciate its reliability.

Switched from

[RAPID](https://www.capterra.com/p/27888/RAPID/)

Business management needs for a chiropractic office.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Cheryl C.

Biller

Hospital & Health Care

### "Very good customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2026

Very good once we are connected. Then we can discuss my problems to resolve while on the phone. If not, will get back to me.

Pros

I like the customer support with a personal touch. Able to discuss any problems I'm having and getting them resolved.

Cons

Getting on the Zoom, need to use the phone. Takes me a few minutes to connect while waiting time. Fixing on next call.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kathy H.

Office Manager

Health, Wellness and Fitness

### "Great customer support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2026

Overall the system is great, support is there when needed. \[sensitive content hidden\] was always available for our questions.

Pros

Customer support and training was easily accessable, very helpful. \[sensitive content hidden\] was very helpful and patient.

Cons

It can take time to learn the system as it is very complex. Understanding claim management is complex.

Switched from

[AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)

outdated EHR, ClinincMind has more services available that fit our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Madisyn C.

Chiropractor

Hospital & Health Care

### "Clinic Mind Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 12, 2026

5/5 Good! They have been very helpful in setting up and getting me up to date with the system. Thanks.

Pros

It is easy to use and they were able to answer my questions adequately. As a new provider for the office, I was able to get an understanding of this easy to use software pretty quickly.

Cons

The training was a bit time consuming. For those running a busy practice it could be hard to find time for these trainings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Popular comparisons

[ChiroTouch vs ClinicMind](https://www.capterra.com/compare/48210-128789/ChiroTouch-vs-ClinicMind) 

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