--- title: "ClinicMind Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ClinicMind Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/128789/ClinicMind/" page_type: "product" language: "en" --- # ClinicMind Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClinicMind ## What is ClinicMind? No physician should struggle to stay in business, chase reimbursements, or lose patients to admin chaos. ClinicMind helps healthcare practices grow revenue, retain patients, and eliminate burnout through one connected platform that manages every part of the care cycle: Pre-Care (Patient Acquisition, Credentialing, Scheduling), Point-of-Care (EHR, Practice Management, Payments), and Post-Care (Billing/RCM, Coding, BI). Practices on ClinicMind enjoy 97% collections, faster reimbursements, and happier patients, all backed by our award-winning support team ranked #1 for nine consecutive quarters. Our promise? Revenue Without Friction. From setup to training to daily use, everything is built to be EASY: easy to learn, easy to customize, easy to scale. Whether you use our all-in-one suite or integrate your existing EHR or billing platform, ClinicMind gives you back your independence and peace of mind. Explore our new innovations: VirtualFrontDesk, Telehealth, ClinicPay, and PatientHub. ## What is ClinicMind used for? [Chiropractic](https://www.capterra.com/chiropractic-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 54 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $177 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClinicMind?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clinicmind.com/&name=ClinicMind) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClinicMind 4.8 (54) VS. [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price $177 Flat Rate, Per Month Starting Price $329 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (54) Ease Of Use 4.0 (1,132) Value For Money 4.6 (45) Value For Money 3.7 (882) Customer Service 4.8 (53) Customer Service 3.9 (1,089) ## ClinicMind alternatives [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (530)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (159)](https://www.capterra.com/p/27270/EZBIS/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/128789/ClinicMind/alternatives/) ## FAQs about ClinicMind Overview ### Which roles and teams benefit most from ClinicMind? ClinicMind is most used by chiropractors, office managers, and billing teams that need to run daily clinic operations efficiently. Clinical staff use it for charting, imaging, and patient documentation, while administrative and revenue cycle teams handle scheduling, insurance verification, claims, payments, and reporting to keep practices organized and profitable. Answer based on 49 reviews Overview ### What company size and industries is ClinicMind built for? ClinicMind is built for small healthcare organizations, with 98% of reviewers from small businesses and 50% from Health, Wellness and Fitness. It also serves Medical Practice at 26% and Hospital & Health Care at 16%, fitting multi-specialty care settings that need EHR, billing, and related services in one platform. Answer based on 54 reviews Features and Usability ### What are the key features of ClinicMind? ClinicMind includes core EMR/EHR and practice management features such as charting, SOAP notes, appointment scheduling, and patient records management. Reviewers most often highlight billing management, including claims management and claims scrubbing, plus patient interaction through the patient portal, online forms, and documentation tools that connect charting with charges and payments. Answer based on 17 reviews Pricing ### How much does it cost and what fees or limitations are included? ClinicMind starts at $69/month for the Mental Health Startup Plan. Chiropractic pricing begins at $177/month for the Cash Plan, while the Self-Service and Full-Service Plans start at $327/month. Provider logins are limited, with $25 per additional provider; the Self-Service plan also adds a per-claim fee, and the Full-Service plan charges a percentage of claims collected. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does ClinicMind integrate with? ClinicMind connects natively to Epic, Practice Fusion, SimplePractice, WebPT, and TrackStat for clinical and practice management workflows, plus Cash Practice Systems, Fortis, PostureRay, ReminderCall.com, Review Wave, SKED, and Zingit for billing, imaging, scheduling, reminders, and patient communications. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does ClinicMind offer? ClinicMind provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup, feature review, and process review as needed. Answer based on 7 reviews Getting Started and Support ### What customer support options does ClinicMind offer? ClinicMind provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as patient, responsive, and helpful during setup and billing questions, with clear communication and strong follow-through that makes the transition and daily use easier. Answer based on 6 reviews Features and Usability ### What features does ClinicMind offer for daily practice work? ClinicMind covers core practice workflows with charting, scheduling, billing, reporting, telehealth, patient portal tools, and AI-assisted notes. Many clinicians like the adaptable documentation, remote access, and ongoing feature updates, though some offices mention a learning curve, occasional lag, and gaps in certain integrations or regional workflow needs. Answer based on 17 reviews Features and Usability ### How well does ClinicMind handle billing management? ClinicMind handles billing management well by connecting documentation, charges, claims tracking, reporting, and follow-up in one system. Solo practices, multi-site groups, and billing teams value the visibility and support, though new users may need training to learn the workflow, and patient payment collection may still require strong front-desk processes. Answer based on 16 reviews ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) ClinicMind supports all three features that reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help practices protect sensitive patient information, keep medical histories organized and accessible, and document care accurately, allowing teams to maintain compliance, improve recordkeeping, and support more efficient clinical workflows. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Reporting & Statistics 4.7 (33) 90.91% of 33 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Document Management 4.6 (32) 100.00% of 32 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Calendar Management 4.4 (29) 96.55% of 29 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Workflow Management 4.6 (29) 100.00% of 29 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks For Chiropractors 4.7 (28) 100.00% of 28 reviewers that rated this feature as important or highly important Serves chiropractic practices ClinicMind 61 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - For Chiropractors: Serves chiropractic practices - For Psychiatrists: Must serve psychiatrists/psychiatric practices - Forms Management: Store, manage and track all forms in a centralized location - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Quotes/Estimates: Generate quotes or estimates for customers - Records Management: Ability to record, store, update, and retrieve information - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (54) 4.6 Based on 54 reviews ## Pricing Value for money 4.6 (45) Chiropractic Cash Plan $177.00 Flat Rate,Per Month It includes: - Smart scheduling, check-in & patient reminders - Customizable EHR with online intake forms and note macros - Flexible intake form setup that connects seamlessly with your documentation workflow - Patient portal with self check-in & automated reminders - POS with inventory, barcode & payment automation - AI-powered patient & revenue management - Dedicated onboarding, live support & free patient demographic data import - ONC certified & fully compliant - Rooming Module: Uses rule-based logic to assign patients to the right treatment room efficiently. Chiropractic Self-Service Plan $327.00 Flat Rate,Per Month It includes: - Claim automation — without billing follow-up from the ClinicMind team. - Automated claim submission & ERA posting - Claim Scrubbing & Error Prevention: Pre-screens claims to prevent denials, failures, or underpayments before submission. - Save hours monthly with built-in automation - Reports & analytics for claim performance tracking Chiropractic Full-Service Plan $327.00 Flat Rate,Per Month It includes: - Hands-on billing and documentation support from the ClinicMind Billing Team. - Full-Service Billing Follow-Up: Includes claim follow-up, appeals, and documentation support. (Clinics still maintain oversight for certain claim workflows.) Mental Health Startup Plan $69.00 Flat Rate,Per Month It includes: - Complete EHR system - Scheduling & charting - MyClinicMind patient portal - Task management basics - Custom Templates & Macros Mental Health Growth Plan $119.00 Flat Rate,Per Month It includes: - Everything in Startup Pack - Up to 2 NPIs - Advanced analytics dashboard - 360 Billing capabilities Mental Health Scale Plan $169.00 Flat Rate,Per Month It includes: - Everything in Growth Pack - 4 NPIs (expandable as you grow) - Expanded integrations - Advanced role permissions - Dedicated implementation manager Value for money 4.6 (45) 4.6 Based on 45 reviews ## Integrations [ SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[ WebPT](https://www.capterra.com/p/92920/WebPT/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[ ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[ Zingit](https://www.capterra.com/p/186304/Zingit/)[ Fortis](https://www.capterra.com/p/77341/fortis/)[ Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (53) 4.8 Based on 53 reviews ## User reviews Overall rating 4.8 Based on 54 reviews Filter by rating 5(47) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent RS Rachel S. Chiropractor Health, Wellness and Fitness ### "Nice tool for chiropractic offices " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 Pros ClinicMind is very user friendly, especially for chiropractic practice. It has every functionality I could ever need. Customer support is awesome, too! Cons Nothing so far, everything has been great. I have been using Clinic Mind previously when it was Genesis, but ClinicMind is muhch better! Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Switched from server-based to cloud-based Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tamara D. Office Manager Health, Wellness and Fitness ### "End of onboarding experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2026 Pros The whole program is easy to use and the support that you get during onboard is exceptional through and the staff is very knowledgeable and patient! Cons I am still in the process of getting started so I do not have any con's thus this far, as we continue I may but not at this time Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) That whole program is not user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vicki S. Office Manager insurance specialist Health, Wellness and Fitness ### "Skraitz Chiropractic HSA pmt instruction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 Excellent now that I have been able to spend more time with the program and the billing team and support team. Pros Detailed explanation of how to post secondary payments. Customer support flexible with scheduling according to my schedule. Cons I don't like not being in full control of posting and billing. I am used to doing all billing, posting payments, and researching non-payments. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) new company bought ChiroTouch - not a chiropractor - and the new admin knew nothing about how to run the administration portion of a practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LY Luz Y. Office Assistant Health, Wellness and Fitness ### "Great Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2026 Pros People are very helpful and very willing to help to understand the system better and take time with you to make sure you are very comfortable. Cons The automatic system, because it allocate money without taking in consideration Fee Schedule, then we need to reverse and repost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Makda G. Doctor Health, Wellness and Fitness ### "Excellent service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 Pros Note takings, billing, customer support, ease of use of the portal, patient management, value for money Cons Complicated billing system takes time to learn and understand, some of the demographic questions can be tricky for patients to fill out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Sheryl T. office manager Health, Wellness and Fitness ### "PIP the link training " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 23, 2026 Pros thank you for explaing tasks and steps for PI , \[sensitive content hidden\] -- as that is a less common activity than regular cases Cons I do not like all the material to remember when you are starting-- and there is no printed PDF manual I can refer to if I need to get help Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AI Andrew I. Administrator Medical Practice ### "Great softvare for Clinics" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Great. Like that we made change to this softvare. Claims process was the main issue with our previous software but now we glad we made switch to Clinic Mind Pros I like how great Claims process works and how easy to see on time if there is something wrong. it is easy to fix Rejected ones. Cons Sometimes in the beginning system looks complecated. After couple of training everything starts to make complete sense Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) needed better software to work with claims issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Kaleigh T. Office Coordinator Hospital & Health Care ### "Great training!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2026 Pros I have access to as much training as I need which allows me to be better in the office and learn easier! Cons Started working with clinicmind recently and have not had any issues with clinic so far, there is still alot to lear! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Benjamin K. Billing Manager Hospital & Health Care ### "Easy to use wonderful training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 Pros Easy to use, user friendly, wonderful training available, helps me a lot with the reports, overall satisfied Cons Everything is fine, I don't have any complaints right now, I started using it more than a year ago. Thank you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Hamilton S. Office Manager Health, Wellness and Fitness ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 15, 2026 Pros electronic submission of PI claims, easy ERA posting and level 2 rejection shows on the top to clear it easy Cons ClinicMind is a comprehensive and highly capable platform, but its vast array of interconnected features—especially the transition between charting and billing modules—often creates a steep learning curve for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shannon B. Biller Manager Hospital & Health Care ### "Billing Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Pros Happy with my training today from \[sensitive content hidden\]. They both provided great service and education for me to continue utilizing the Clinic Mind system. Cons I have no complaints using the Clinic Mind systems and will recommend it to others. I did run into issue posting payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CZ Crystal Z. Chiropractor Health, Wellness and Fitness ### "If you need help, schedule with \[sensitive content hidden\]" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 4, 2026 \[sensitive content hidden\] saved the day and my experience in clinic documentation with her outstanding customer service and clarity creation around what content I need in a chart and how it looks. Pros \[sensitive content hidden\] e has been pivotal and amazing in the customer support calls and video chats in customizing workflow and efficiencies, and helping compliance with documentation. She is observant, and a great listener. She asks questions for clarity and over several calls she has completely improved my workspace for charting. Cons As with any EMR, it has standard auto salt macros. They were predominantly for chiropractic only clinics, with clinic support and multidisciplinary approach they have developed into more medical style charting. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BB Barb B. Office Manager Health, Wellness and Fitness ### "Post Patient Portal training Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2026 Experience in the past was cumbersome - too many changes all the time. Now, v 2 looks to be more consistent. Pros I'm learning that it is a lot more powerful that it was when I was trained on it eleven years ago. I'm interested in more training to streamline processes in our clinic. Customer training today was succinct and she stayed on task, but also responded carefully to my questions. Cons I don't have an opinion except that I am unfamiliar with it. I have been frustrated with the constant changes and lacking features that would be helpful in an Oregon office. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JD Jasmine D. Chiropractic Assistant Health, Wellness and Fitness ### "Akram is very professional, kind and extremely helpful. He helps me to understand more and more. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 Very helpful and helping me to grow in the practice. I am very pleased with how accurate and smart the techs are. Pros What I like most about clinic mind is that their staff is very fast, responsive, and patient. They walk me through step by step on how to correct claims. Cons There are many ways to fix rejected claims and it can be hard to understand at times but techs are very helpful in learning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael B. Owner Alternative Medicine ### "ClinicMind works for acupuncture clinics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Initially, we underutilized it, not really understanding the features. It was in a conversation when one of their support team recognized this and offered a training session which turned into multiple sessions which significantly increased the value to me as I learned the features Pros Customer support is awesome. I have been working with a trainer which helps me maximize the value of what ClinicMind has to offer. Cons Generating Statements - I find that I must modify the format so my customers understand what they have to pay. Switched from [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/) Word of Mouth related to the adaptability for an acupuncture practice Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TL Tori L. Medical Biller Medical Practice ### "Billing and Posting" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 18, 2026 Pros Customer service is very helpful in answering my billing and posting questions due to being new to this software. Also, they are very good at scheduling zoom meeting to explain in detail how to do things. Cons The thing I dont like is finding the right codes to post payments. If the software doesnt like it, it will reject it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Raeanna M. Chiropractic Assistant Health, Wellness and Fitness ### "I loved how I was able to share my screen and Akram was able to show me exactly what to do, step by step" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 I personally love ClinicMind because they are able to do zoom meeting/trainings at our convivence!!! Pros Very easy to use, super helpful in resolving our issues and getting back to us so quickly as well!!! Cons Theres nothing about the training I did not like. Everything is very easy and makes work smooth for us Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Not easy to navigate and didn't work out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lissa G. Chiropractor Health, Wellness and Fitness ### "The training call today was most productive and appreciated. \[sensitive content hidden\] is expertly knowledgeable and efficient with my time. " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 29, 2026 Communications are complicated by strong foreign speech dialects. In the past, even workbench communication and interpretation of language have resulted in misunderstandings, frustration and delays. Pros Software links payments and charges from documentation. Documentation is streamlined by the software. Cons Users need more training videos to explain simple procedures such as posting pmts or correcting errors. Switched from [NueMD](https://www.capterra.com/p/72470/NueMD/) Integration of documentation and billing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Donna H. Chiropractor Hospital & Health Care ### "Very Pleased" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 EXCELLENT .. EVERYONE I HAVE DEALT WITH HAVE BEEN VERY PROFESSIONAL AND INFORMARTIVE!!!!!!!!!!! Pros \[sensitive content hidden\] was very kind patient and informative. I learned a lot today! Highly recommended !!!!!!!!!!! Switched from [Bulletproof Chiro](https://www.capterra.com/p/10018086/Bulletproof-Chiro/) No billing in the bulletproof . \[sensitive content hidden\] recommend Clinicmind to me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Elton L. Ciropractor Medical Practice ### "Very pleased w ClimicMind." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2026 I have had a very positive experience with ClinicMind. The staff has been great with helping me customize the software to my needs. I am not good w computers, and the support staff has been very patient with me. Pros I like how it is very similar to Bulletproof. I like the overall flow of the software and like that I can adapt it to what I need for documentation. Being able to log on at home or elsewhere is nice compared to Bulletproof having to be at the office only. Cons At first the software was confusing because it was all new to me. Moving the patient info from Bulletproof to ClinicMind using Benchmark took some time to get comfortable with and was time consuming. I wish there was another way to move that patient info over, but I totally understand there will be growing pains. Switched from [Bulletproof Chiro](https://www.capterra.com/p/10018086/Bulletproof-Chiro/) Sunset of Bulletproof. I was very happy w Bulletproof but had to switch Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Joseph W. Physician Medical Practice ### "A superb, well-integrated system for patient care." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2026 I am extremely happy that I switched from another electronic health record company to Clinic Mind. It is a powerful tool that integrates clinical practice, documentation, billing, and collection tracking. Pros Clinic Mind is awesome. It has made me a more effective and efficient clinician. I can track appointments, billing, and past-due items very quickly and in a sophisticated manner. In addition, note-taking and document management have been excellent. There are options to use an AI scribe, which I don't do because I'm a fast typist, but that is available if needed. They have a telehealth platform as well. I'm a one-person practice without front office staff, and Clinic Mind has enabled me to function as if I had many employees! When I had a suggestion Cons There is a big learning curve, which was worth the time investment. The coaches and contact people are responsive and very well trained. They have a highly structure on boarding process with beginner, intermediate, and advanced skills they cover before training is complete. They also reach out personally when new features are available. Just today, I had a training with \[sensitive content hidden\], who was motivated to make sure I was up to date with the new features of the Patient Portal. Some of my older patients had difficulty signing on to the telehealth platform. When I pointed this out, the head of software development reached out to me and he appreciated my concern and made the sign on process much more intuitive and I haven't had a problem since. I do think one area they need to integrate is a diagnostic test platform, where you can access a drop down menu to create prescriptions for blood tests and diagnostic procedures. Switched from [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) Suboptimal customer support. I was disappointed on more than one occasion. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Garrett C. Medical Director Medical Practice ### "Excellent Customer support and Intuitive EMR " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2026 Customer support was very helpful and did a great job teaching me how to navigate the available options. Pros Very intuitive and easy to navigate the patient's chart from field to field. Easy to add different macros as well. Cons The screen is somewhat busy, with many buttons and menus available for the patient and the business side of the practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jason A. Chiropractic Assistant Health, Wellness and Fitness ### "Merlinda Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 Pros The ease of use and how helpful the customer support is, along with the education to learning the system to better utilize the platform. Cons View of the whole appointments in one view. An option to completely hide the navigation bar to the left side of the screen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacob S. Doctor Health, Wellness and Fitness ### "Clinic Mind Support Team is GREAT!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 It has been great! They have been very flexible and helpful with my own time frame with the buildout phase of the practice, as well as helping me stay up to do with updates and changes. Pros I love the help support and also the ability it has to integrate AI for the scheduling and notes. It has been an easy process getting trained and started with Clinic Mind! Cons The schedule isn't as changeable or adaptable as I would like. I want to have adjusting hours and initial exam hours. At the moment, people could schedule an exam during the adjusting hours and i dont want that. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TW taylor W. chiropratic Health, Wellness and Fitness ### "review with merlinda" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2026 Pros I like the family linking, scheduling bulk and task button. Everything is straight forward and clean. Cons i least like how cramped it is the screen is somewhat hard to read and see patients. Also, appointment are hard to see. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ChiroTouch vs ClinicMind](https://www.capterra.com/compare/48210-128789/ChiroTouch-vs-ClinicMind)