# ClinicMind Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ClinicMind Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/128789/Zoho-Projects/reviews --- # ClinicMind Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClinicMind ## What is ClinicMind? No physician should struggle to stay in business, chase reimbursements, or lose patients to admin chaos. ClinicMind helps healthcare practices grow revenue, retain patients, and eliminate burnout through one connected platform that manages every part of the care cycle: Pre-Care (Patient Acquisition, Credentialing, Scheduling), Point-of-Care (EHR, Practice Management, Payments), and Post-Care (Billing/RCM, Coding, BI). Practices on ClinicMind enjoy 97% collections, faster reimbursements, and happier patients, all backed by our award-winning support team ranked #1 for nine consecutive quarters. Our promise? Revenue Without Friction. From setup to training to daily use, everything is built to be EASY: easy to learn, easy to customize, easy to scale. Whether you use our all-in-one suite or integrate your existing EHR or billing platform, ClinicMind gives you back your independence and peace of mind. Explore our new innovations: VirtualFrontDesk, Telehealth, ClinicPay, and PatientHub. ## What is ClinicMind used for? [Chiropractic](https://www.capterra.com/chiropractic-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $177 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClinicMind?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clinicmind.com/&name=ClinicMind) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClinicMind 4.8 (47) VS. [4.1 (1,131)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price $177 Flat Rate, Per Month Starting Price $159 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (47) Ease Of Use 4.0 (1,130) Value For Money 4.6 (40) Value For Money 3.7 (880) Customer Service 4.8 (46) Customer Service 3.9 (1,087) ## ClinicMind alternatives [4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (518)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/128789/ClinicMind/alternatives/) ## FAQs about ClinicMind Overview ### Which roles and teams benefit most from ClinicMind? ClinicMind is most used by chiropractors, physicians, and clinical directors who need to document care, manage treatment plans, and track patient visits. Office managers, practice administrators, and patient coordinators rely on it for scheduling and front-desk workflows, while billing teams use it to handle claims, payments, and revenue cycle tasks. Answer based on 38 reviews Overview ### What company size and industries is ClinicMind built for? ClinicMind is built for small healthcare organizations, with 97% of reviewers from small businesses and 46% in Health, Wellness and Fitness. It also serves Medical Practice organizations at 31% and Hospital & Health Care providers at 13%, aligning with its focus on multi-specialty care that combines EHR, billing, and services. Answer based on 43 reviews Features and Usability ### What are the key features of ClinicMind? ClinicMind offers appointment scheduling, automated scheduling, and calendar management for patient visits, along with EMR/EHR, charting, SOAP notes, and patient records management. It also includes billing and invoicing, claims management, claims scrubbing, insurance eligibility verification, e-prescribing, patient portal access, reporting, and workflow management. Pricing ### How much does it cost and what fees or limitations are included? ClinicMind starts at $69 per month for the Mental Health Startup Plan for solo providers and startups. Chiropractic pricing begins at $177 monthly for the Cash Plan, with 2 provider logins and unlimited visits; extra provider logins cost $25 each. The Self-Service and Full-Service chiropractic plans start at $327 monthly. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does ClinicMind integrate with? ClinicMind integrates with 12 third-party tools, including practice management and patient communication platforms such as Epic, Practice Fusion, SimplePractice, WebPT, and SKED, plus Cash Practice Systems, Fortis, PostureRay, ReminderCall.com, Review Wave, TrackStat, and Zingit. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does ClinicMind offer? ClinicMind provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Answer based on 8 reviews Getting Started and Support ### What customer support options does ClinicMind offer? ClinicMind provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as responsive, helpful, patient, and prompt, with guidance that makes learning the system and handling questions easier during daily clinic work. Answer based on 9 reviews Ease of use ### Is ClinicMind easy to use for medical practices? ClinicMind feels easy to use for many medical practices, especially after onboarding and training. Front-desk staff, providers, and billing teams often find chart navigation, documentation, and account management straightforward, but some users say the system has a real learning curve and certain workflows, especially claim management, can feel complex. Answer based on 11 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Document Management 4.6 (28) 100.00% of 28 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Reporting & Statistics 4.7 (28) 92.86% of 28 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Workflow Management 4.6 (25) 100.00% of 25 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Calendar Management 4.4 (24) 95.83% of 24 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar For Chiropractors 4.7 (20) 100.00% of 20 reviewers that rated this feature as important or highly important Serves chiropractic practices Recurring/Subscription Billing 4.1 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service ClinicMind 61 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Serves chiropractic practices Must serve psychiatrists/psychiatric practices Store, manage and track all forms in a centralized location To scribe and interpret the written words received from online or offline inputs Compliant with healthcare rules and regulations around the world Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Manage and support multiple locations Supports practices with multiple healthcare professionals Certified for healthcare IT products based on the results from ONC-ATL Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Generate quotes or estimates for customers Ability to record, store, update, and retrieve information Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (47) 4.6 Based on 47 reviews ## Pricing Value for money 4.6 (40) Chiropractic Cash Plan $177.00 Flat Rate,Per Month It includes: - Smart scheduling, check-in & patient reminders - Customizable EHR with online intake forms and note macros - Flexible intake form setup that connects seamlessly with your documentation workflow - Patient portal with self check-in & automated reminders - POS with inventory, barcode & payment automation - AI-powered patient & revenue management - Dedicated onboarding, live support & free patient demographic data import - ONC certified & fully compliant - Rooming Module: Uses rule-based logic to assign patients to the right treatment room efficiently. Chiropractic Self-Service Plan $327.00 Flat Rate,Per Month It includes: - Claim automation — without billing follow-up from the ClinicMind team. - Automated claim submission & ERA posting - Claim Scrubbing & Error Prevention: Pre-screens claims to prevent denials, failures, or underpayments before submission. - Save hours monthly with built-in automation - Reports & analytics for claim performance tracking Chiropractic Full-Service Plan $327.00 Flat Rate,Per Month It includes: - Hands-on billing and documentation support from the ClinicMind Billing Team. - Full-Service Billing Follow-Up: Includes claim follow-up, appeals, and documentation support. (Clinics still maintain oversight for certain claim workflows.) Mental Health Startup Plan $69.00 Flat Rate,Per Month It includes: - Complete EHR system - Scheduling & charting - MyClinicMind patient portal - Task management basics - Custom Templates & Macros Mental Health Growth Plan $119.00 Flat Rate,Per Month It includes: - Everything in Startup Pack - Up to 2 NPIs - Advanced analytics dashboard - 360 Billing capabilities Mental Health Scale Plan $169.00 Flat Rate,Per Month It includes: - Everything in Growth Pack - 4 NPIs (expandable as you grow) - Expanded integrations - Advanced role permissions - Dedicated implementation manager Value for money 4.6 (40) 4.6 Based on 40 reviews ## Integrations [ SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[ WebPT](https://www.capterra.com/p/92920/WebPT/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[ ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[ Zingit](https://www.capterra.com/p/186304/Zingit/)[ Fortis](https://www.capterra.com/p/77341/fortis/)[ Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (46) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (46) 4.8 Based on 46 reviews ## User reviews Overall rating 4.8 Based on 47 reviews Filter by rating 5(40) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KT Kaleigh T. Office Coordinator Hospital & Health Care ### "Great training!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 17, 2026 Pros I have access to as much training as I need which allows me to be better in the office and learn easier! Cons Started working with clinicmind recently and have not had any issues with clinic so far, there is still alot to lear! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Benjamin K. Billing Manager Hospital & Health Care ### "Easy to use wonderful training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2026 Pros Easy to use, user friendly, wonderful training available, helps me a lot with the reports, overall satisfied Cons Everything is fine, I don't have any complaints right now, I started using it more than a year ago. Thank you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Hamilton S. Office Manager Health, Wellness and Fitness ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 15, 2026 Pros electronic submission of PI claims, easy ERA posting and level 2 rejection shows on the top to clear it easy Cons ClinicMind is a comprehensive and highly capable platform, but its vast array of interconnected features—especially the transition between charting and billing modules—often creates a steep learning curve for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shannon B. Biller Manager Hospital & Health Care ### "Billing Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Pros Happy with my training today from \[sensitive content hidden\]. They both provided great service and education for me to continue utilizing the Clinic Mind system. Cons I have no complaints using the Clinic Mind systems and will recommend it to others. I did run into issue posting payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CZ Crystal Z. Chiropractor Health, Wellness and Fitness ### "If you need help, schedule with \[sensitive content hidden\]" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 4, 2026 \[sensitive content hidden\] saved the day and my experience in clinic documentation with her outstanding customer service and clarity creation around what content I need in a chart and how it looks. Pros \[sensitive content hidden\] e has been pivotal and amazing in the customer support calls and video chats in customizing workflow and efficiencies, and helping compliance with documentation. She is observant, and a great listener. She asks questions for clarity and over several calls she has completely improved my workspace for charting. Cons As with any EMR, it has standard auto salt macros. They were predominantly for chiropractic only clinics, with clinic support and multidisciplinary approach they have developed into more medical style charting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Barb B. Office Manager Health, Wellness and Fitness ### "Post Patient Portal training Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 2, 2026 Experience in the past was cumbersome - too many changes all the time. Now, v 2 looks to be more consistent. Pros I'm learning that it is a lot more powerful that it was when I was trained on it eleven years ago. I'm interested in more training to streamline processes in our clinic. Customer training today was succinct and she stayed on task, but also responded carefully to my questions. Cons I don't have an opinion except that I am unfamiliar with it. I have been frustrated with the constant changes and lacking features that would be helpful in an Oregon office. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jasmine D. Chiropractic Assistant Health, Wellness and Fitness ### "Akram is very professional, kind and extremely helpful. He helps me to understand more and more. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 Very helpful and helping me to grow in the practice. I am very pleased with how accurate and smart the techs are. Pros What I like most about clinic mind is that their staff is very fast, responsive, and patient. They walk me through step by step on how to correct claims. Cons There are many ways to fix rejected claims and it can be hard to understand at times but techs are very helpful in learning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael B. Owner Alternative Medicine ### "ClinicMind works for acupuncture clinics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2026 Initially, we underutilized it, not really understanding the features. It was in a conversation when one of their support team recognized this and offered a training session which turned into multiple sessions which significantly increased the value to me as I learned the features Pros Customer support is awesome. I have been working with a trainer which helps me maximize the value of what ClinicMind has to offer. Cons Generating Statements - I find that I must modify the format so my customers understand what they have to pay. Switched from [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/) Word of Mouth related to the adaptability for an acupuncture practice Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL Tori L. Medical Biller Medical Practice ### "Billing and Posting" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 May 18, 2026 Pros Customer service is very helpful in answering my billing and posting questions due to being new to this software. Also, they are very good at scheduling zoom meeting to explain in detail how to do things. Cons The thing I dont like is finding the right codes to post payments. If the software doesnt like it, it will reject it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Raeanna M. Chiropractic Assistant Health, Wellness and Fitness ### "I loved how I was able to share my screen and Akram was able to show me exactly what to do, step by step" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 I personally love ClinicMind because they are able to do zoom meeting/trainings at our convivence!!! Pros Very easy to use, super helpful in resolving our issues and getting back to us so quickly as well!!! Cons Theres nothing about the training I did not like. Everything is very easy and makes work smooth for us Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Not easy to navigate and didn't work out Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lissa G. Chiropractor Health, Wellness and Fitness ### "The training call today was most productive and appreciated. \[sensitive content hidden\] is expertly knowledgeable and efficient with my time. " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 29, 2026 Communications are complicated by strong foreign speech dialects. In the past, even workbench communication and interpretation of language have resulted in misunderstandings, frustration and delays. Pros Software links payments and charges from documentation. Documentation is streamlined by the software. Cons Users need more training videos to explain simple procedures such as posting pmts or correcting errors. Switched from [NueMD](https://www.capterra.com/p/72470/NueMD/) Integration of documentation and billing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Donna H. Chiropractor Hospital & Health Care ### "Very Pleased" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2026 EXCELLENT .. EVERYONE I HAVE DEALT WITH HAVE BEEN VERY PROFESSIONAL AND INFORMARTIVE!!!!!!!!!!! Pros \[sensitive content hidden\] was very kind patient and informative. I learned a lot today! Highly recommended !!!!!!!!!!! Switched from [Bulletproof Chiro](https://www.capterra.com/p/10018086/Bulletproof-Chiro/) No billing in the bulletproof . \[sensitive content hidden\] recommend Clinicmind to me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Elton L. Ciropractor Medical Practice ### "Very pleased w ClimicMind." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2026 I have had a very positive experience with ClinicMind. The staff has been great with helping me customize the software to my needs. I am not good w computers, and the support staff has been very patient with me. Pros I like how it is very similar to Bulletproof. I like the overall flow of the software and like that I can adapt it to what I need for documentation. Being able to log on at home or elsewhere is nice compared to Bulletproof having to be at the office only. Cons At first the software was confusing because it was all new to me. Moving the patient info from Bulletproof to ClinicMind using Benchmark took some time to get comfortable with and was time consuming. I wish there was another way to move that patient info over, but I totally understand there will be growing pains. Switched from [Bulletproof Chiro](https://www.capterra.com/p/10018086/Bulletproof-Chiro/) Sunset of Bulletproof. I was very happy w Bulletproof but had to switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joseph W. Physician Medical Practice ### "A superb, well-integrated system for patient care." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2026 I am extremely happy that I switched from another electronic health record company to Clinic Mind. It is a powerful tool that integrates clinical practice, documentation, billing, and collection tracking. Pros Clinic Mind is awesome. It has made me a more effective and efficient clinician. I can track appointments, billing, and past-due items very quickly and in a sophisticated manner. In addition, note-taking and document management have been excellent. There are options to use an AI scribe, which I don't do because I'm a fast typist, but that is available if needed. They have a telehealth platform as well. I'm a one-person practice without front office staff, and Clinic Mind has enabled me to function as if I had many employees! When I had a suggestion Cons There is a big learning curve, which was worth the time investment. The coaches and contact people are responsive and very well trained. They have a highly structure on boarding process with beginner, intermediate, and advanced skills they cover before training is complete. They also reach out personally when new features are available. Just today, I had a training with \[sensitive content hidden\], who was motivated to make sure I was up to date with the new features of the Patient Portal. Some of my older patients had difficulty signing on to the telehealth platform. When I pointed this out, the head of software development reached out to me and he appreciated my concern and made the sign on process much more intuitive and I haven't had a problem since. I do think one area they need to integrate is a diagnostic test platform, where you can access a drop down menu to create prescriptions for blood tests and diagnostic procedures. Switched from [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) Suboptimal customer support. I was disappointed on more than one occasion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Garrett C. Medical Director Medical Practice ### "Excellent Customer support and Intuitive EMR " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2026 Customer support was very helpful and did a great job teaching me how to navigate the available options. Pros Very intuitive and easy to navigate the patient's chart from field to field. Easy to add different macros as well. Cons The screen is somewhat busy, with many buttons and menus available for the patient and the business side of the practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jason A. Chiropractic Assistant Health, Wellness and Fitness ### "Merlinda Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 Pros The ease of use and how helpful the customer support is, along with the education to learning the system to better utilize the platform. Cons View of the whole appointments in one view. An option to completely hide the navigation bar to the left side of the screen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacob S. Doctor Health, Wellness and Fitness ### "Clinic Mind Support Team is GREAT!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 It has been great! They have been very flexible and helpful with my own time frame with the buildout phase of the practice, as well as helping me stay up to do with updates and changes. Pros I love the help support and also the ability it has to integrate AI for the scheduling and notes. It has been an easy process getting trained and started with Clinic Mind! Cons The schedule isn't as changeable or adaptable as I would like. I want to have adjusting hours and initial exam hours. At the moment, people could schedule an exam during the adjusting hours and i dont want that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW taylor w. chiropratic Health, Wellness and Fitness ### "review with merlinda" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2026 Pros I like the family linking, scheduling bulk and task button. Everything is straight forward and clean. Cons i least like how cramped it is the screen is somewhat hard to read and see patients. Also, appointment are hard to see. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Philip F. Billing Manager Medical Practice ### "One tool that does it all" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 18, 2026 Accessible information for patient, provider, practice and billing in this solution to combine several software platforms into one comprehensive system Pros Tight integration of billing cycle to EMR and reports. Moving from tab to tab is easier and more accurate than previous software Cons Learning curve, but it was worth it. I needed to open my mind to a better way of reporting and integrating the separate billing functions. Switched from [EZBIS](https://www.capterra.com/p/27270/EZBIS/) More robust tools, web based and compatible with modern standards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lisa G. manager Medical Practice ### "ClinicMind billing has collected more money than previous bill co and I spend less time on billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 My overall experience with ClinicMind has been exceptional but I also have an exceptional biller/manager assigned to my group. Pros We use a separate EMR as a group of OT's. The support from the billing side has been exceptional. The billers do not adjust off codes. They will go after the hard to get insurance payments in a much more timely manner than our previous billing company. I also have a point person who is very responsive and reliable. He hears my needs and tends to them very well. I am able to use many reports to help us with our key performance indicators. It took us a little while but with great communication and focus from our main biller we have a much better standard operating procedure (SOP) which makes billing and collecting better than our previous company. Cons ClinicMind does not collect patient payments so you need to be organized, collect every copay on the date of service and have your front office work patient responsibilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Chiropractor Health, Wellness and Fitness ### "Honest Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 Happy with the system. I am grateful that we can work on it together. I can always get training on new products and directions to see how I can utilize the system the best way to make my practice more streamlined and efficient. Pros I like the detail that we can create. I like that they take into account my input for improvement from the field. They are available on chat or phone. I like they are evolving and improving their system and the follow up is very good. Cons Sometimes it is hard to keep up with new innovations on the system. So I have to do a lot of trainings to keep up with the new technology and direction, and sometimes it takes my office a long time to calibrate our needs and settings into the new system. Like our charting notes and the system charting notes need be collaborated and it takes time once it is done it is great but it takes time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Laura G. Office Manager Health, Wellness and Fitness ### "ClinicMind software is a breeze to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 9, 2026 Pros ClinicMind support always helps with any situations that arise, and are very prompt with their service. Cons Some workflows feel complex and require multiple steps, which can slow down routine tasks. Otherwise, we have had great success using this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sue B. Practice Manager Medical Practice ### "New users with little to no experience can master this easily." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Easy to learn. Easy to use. I hired someone with zero front desk experience and she was using the software with ease within just a few days. Pros The intuitive nature and the various ways to accomplish many tasks in a high paced environment keeps me more than satisfied with Clinicmind. Its easy to use and brings the team together. Cons I'm more than satisfied. The software is easy to use. Perhaps just make formatting the phone numbers automatic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Matthew Z. owner Health, Wellness and Fitness ### "\[sensitive content hidden\] was excellent very helpful and kind to work with me to get it figured out ... was great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 Pros \[sensitive content hidden\] was excellent very helpful and kind to work with me to get it figured out ... was great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Debra W. Chiropractor Health, Wellness and Fitness ### "Chiropractic physican" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 Pros This is the BEST company for customer service. Billing tools are easy to use. Training is fast and updates are well explained. Cons This software is advanced. I am learning how to use new tool daily. I have not found any negatives about this company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ChiroTouch vs ClinicMind](https://www.capterra.com/compare/48210-128789/ChiroTouch-vs-ClinicMind)