# ClinicMind Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ClinicMind Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/128789/Zoho-Projects/reviews --- # ClinicMind Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClinicMind ## What is ClinicMind? No physician should struggle to stay in business, chase reimbursements, or lose patients to admin chaos. ClinicMind helps healthcare practices grow revenue, retain patients, and eliminate burnout through one connected platform that manages every part of the care cycle: Pre-Care (Patient Acquisition, Credentialing, Scheduling), Point-of-Care (EHR, Practice Management, Payments), and Post-Care (Billing/RCM, Coding, BI). Practices on ClinicMind enjoy 97% collections, faster reimbursements, and happier patients, all backed by our award-winning support team ranked #1 for nine consecutive quarters. Our promise? Revenue Without Friction. From setup to training to daily use, everything is built to be EASY: easy to learn, easy to customize, easy to scale. Whether you use our all-in-one suite or integrate your existing EHR or billing platform, ClinicMind gives you back your independence and peace of mind. Explore our new innovations: VirtualFrontDesk, Telehealth, ClinicPay, and PatientHub. ## What is ClinicMind used for? [Chiropractic](https://www.capterra.com/chiropractic-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $177 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClinicMind?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clinicmind.com/&name=ClinicMind) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClinicMind 4.8 (36) VS. [4.1 (1,118)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting Price $177 Flat Rate, Per Month Starting Price $159 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (36) Ease Of Use 4.0 (1,117) Value For Money 4.6 (29) Value For Money 3.7 (867) Customer Service 4.7 (35) Customer Service 3.9 (1,074) ## ClinicMind alternatives [4.8 (132)](https://www.capterra.com/p/218059/ChiroHD/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (503)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (185)](https://www.capterra.com/p/141960/ChiroSpring/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/128789/ClinicMind/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting & Statistics 4.8 (21) 90.48% of 21 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Document Management 4.5 (20) 100.00% of 20 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Calendar Management 4.4 (19) 94.74% of 19 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Workflow Management 4.7 (17) 100.00% of 17 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks For Chiropractors 4.7 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Serves chiropractic practices Recurring/Subscription Billing 4.2 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service ClinicMind 61 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email A collection of customer information such as contact details, demographics, previous interactions, etc. Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks Create and securely store digital patient records Serves chiropractic practices Must serve psychiatrists/psychiatric practices Store, manage and track all forms in a centralized location To scribe and interpret the written words received from online or offline inputs Compliant with healthcare rules and regulations around the world Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Manage and support multiple locations Supports practices with multiple healthcare professionals Certified for healthcare IT products based on the results from ONC-ATL Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Generate quotes or estimates for customers Ability to record, store, update, and retrieve information Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (36) 4.6 Based on 36 reviews ## Pricing Value for money 4.6 (29) Chiropractic Cash Plan $177.00 Flat Rate,Per Month It includes: - Smart scheduling, check-in & patient reminders - Customizable EHR with online intake forms and note macros - Flexible intake form setup that connects seamlessly with your documentation workflow - Patient portal with self check-in & automated reminders - POS with inventory, barcode & payment automation - AI-powered patient & revenue management - Dedicated onboarding, live support & free patient demographic data import - ONC certified & fully compliant - Rooming Module: Uses rule-based logic to assign patients to the right treatment room efficiently. Chiropractic Self-Service Plan $327.00 Flat Rate,Per Month It includes: - Claim automation — without billing follow-up from the ClinicMind team. - Automated claim submission & ERA posting - Claim Scrubbing & Error Prevention: Pre-screens claims to prevent denials, failures, or underpayments before submission. - Save hours monthly with built-in automation - Reports & analytics for claim performance tracking Chiropractic Full-Service Plan $327.00 Flat Rate,Per Month It includes: - Hands-on billing and documentation support from the ClinicMind Billing Team. - Full-Service Billing Follow-Up: Includes claim follow-up, appeals, and documentation support. (Clinics still maintain oversight for certain claim workflows.) Mental Health Startup Plan $69.00 Flat Rate,Per Month It includes: - Complete EHR system - Scheduling & charting - MyClinicMind patient portal - Task management basics - Custom Templates & Macros Mental Health Growth Plan $119.00 Flat Rate,Per Month It includes: - Everything in Startup Pack - Up to 2 NPIs - Advanced analytics dashboard - 360 Billing capabilities Mental Health Scale Plan $169.00 Flat Rate,Per Month It includes: - Everything in Growth Pack - 4 NPIs (expandable as you grow) - Expanded integrations - Advanced role permissions - Dedicated implementation manager Value for money 4.6 (29) 4.6 Based on 29 reviews ## Integrations [ SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[ WebPT](https://www.capterra.com/p/92920/WebPT/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[ ReminderCall.com](https://www.capterra.com/p/161549/ReminderCall/)[ Zingit](https://www.capterra.com/p/186304/Zingit/)[ Fortis](https://www.capterra.com/p/77341/fortis/)[ Cash Practice Systems](https://www.capterra.com/p/103760/Cash-Practice-Systems/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (35) 4.7 Based on 35 reviews ## User reviews Overall rating 4.8 Based on 36 reviews Filter by rating 5(30) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent LG Lissa G. Chiropractor Health, Wellness and Fitness ### "The training call today was most productive and appreciated. \[sensitive content hidden\] is expertly knowledgeable and efficient with my time. " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 29, 2026 Communications are complicated by strong foreign speech dialects. In the past, even workbench communication and interpretation of language have resulted in misunderstandings, frustration and delays. Pros Software links payments and charges from documentation. Documentation is streamlined by the software. Cons Users need more training videos to explain simple procedures such as posting pmts or correcting errors. Switched from [NueMD](https://www.capterra.com/p/72470/NueMD/) Integration of documentation and billing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EL Elton L. Ciropractor Medical Practice ### "Very pleased w ClimicMind." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 17, 2026 I have had a very positive experience with ClinicMind. The staff has been great with helping me customize the software to my needs. I am not good w computers, and the support staff has been very patient with me. Pros I like how it is very similar to Bulletproof. I like the overall flow of the software and like that I can adapt it to what I need for documentation. Being able to log on at home or elsewhere is nice compared to Bulletproof having to be at the office only. Cons At first the software was confusing because it was all new to me. Moving the patient info from Bulletproof to ClinicMind using Benchmark took some time to get comfortable with and was time consuming. I wish there was another way to move that patient info over, but I totally understand there will be growing pains. Switched from [Bulletproof Chiro](https://www.capterra.com/p/10018086/Bulletproof-Chiro/) Sunset of Bulletproof. I was very happy w Bulletproof but had to switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joseph W. Physician Medical Practice ### "A superb, well-integrated system for patient care." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 13, 2026 I am extremely happy that I switched from another electronic health record company to Clinic Mind. It is a powerful tool that integrates clinical practice, documentation, billing, and collection tracking. Pros Clinic Mind is awesome. It has made me a more effective and efficient clinician. I can track appointments, billing, and past-due items very quickly and in a sophisticated manner. In addition, note-taking and document management have been excellent. There are options to use an AI scribe, which I don't do because I'm a fast typist, but that is available if needed. They have a telehealth platform as well. I'm a one-person practice without front office staff, and Clinic Mind has enabled me to function as if I had many employees! When I had a suggestion Cons There is a big learning curve, which was worth the time investment. The coaches and contact people are responsive and very well trained. They have a highly structure on boarding process with beginner, intermediate, and advanced skills they cover before training is complete. They also reach out personally when new features are available. Just today, I had a training with \[sensitive content hidden\], who was motivated to make sure I was up to date with the new features of the Patient Portal. Some of my older patients had difficulty signing on to the telehealth platform. When I pointed this out, the head of software development reached out to me and he appreciated my concern and made the sign on process much more intuitive and I haven't had a problem since. I do think one area they need to integrate is a diagnostic test platform, where you can access a drop down menu to create prescriptions for blood tests and diagnostic procedures. Switched from [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/) Suboptimal customer support. I was disappointed on more than one occasion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Garrett C. Medical Director Medical Practice ### "Excellent Customer support and Intuitive EMR " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2026 Customer support was very helpful and did a great job teaching me how to navigate the available options. Pros Very intuitive and easy to navigate the patient's chart from field to field. Easy to add different macros as well. Cons The screen is somewhat busy, with many buttons and menus available for the patient and the business side of the practice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jason A. Chiropractic Assistant Health, Wellness and Fitness ### "Merlinda Training" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 Pros The ease of use and how helpful the customer support is, along with the education to learning the system to better utilize the platform. Cons View of the whole appointments in one view. An option to completely hide the navigation bar to the left side of the screen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jacob S. Doctor Health, Wellness and Fitness ### "Clinic Mind Support Team is GREAT!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 3, 2026 It has been great! They have been very flexible and helpful with my own time frame with the buildout phase of the practice, as well as helping me stay up to do with updates and changes. Pros I love the help support and also the ability it has to integrate AI for the scheduling and notes. It has been an easy process getting trained and started with Clinic Mind! Cons The schedule isn't as changeable or adaptable as I would like. I want to have adjusting hours and initial exam hours. At the moment, people could schedule an exam during the adjusting hours and i dont want that. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW taylor w. chiropratic Health, Wellness and Fitness ### "review with merlinda" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2026 Pros I like the family linking, scheduling bulk and task button. Everything is straight forward and clean. Cons i least like how cramped it is the screen is somewhat hard to read and see patients. Also, appointment are hard to see. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Philip F. Billing Manager Medical Practice ### "One tool that does it all" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 18, 2026 Accessible information for patient, provider, practice and billing in this solution to combine several software platforms into one comprehensive system Pros Tight integration of billing cycle to EMR and reports. Moving from tab to tab is easier and more accurate than previous software Cons Learning curve, but it was worth it. I needed to open my mind to a better way of reporting and integrating the separate billing functions. Switched from [EZBIS](https://www.capterra.com/p/27270/EZBIS/) More robust tools, web based and compatible with modern standards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LG Lisa G. manager Medical Practice ### "ClinicMind billing has collected more money than previous bill co and I spend less time on billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 My overall experience with ClinicMind has been exceptional but I also have an exceptional biller/manager assigned to my group. Pros We use a separate EMR as a group of OT's. The support from the billing side has been exceptional. The billers do not adjust off codes. They will go after the hard to get insurance payments in a much more timely manner than our previous billing company. I also have a point person who is very responsive and reliable. He hears my needs and tends to them very well. I am able to use many reports to help us with our key performance indicators. It took us a little while but with great communication and focus from our main biller we have a much better standard operating procedure (SOP) which makes billing and collecting better than our previous company. Cons ClinicMind does not collect patient payments so you need to be organized, collect every copay on the date of service and have your front office work patient responsibilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Chiropractor Health, Wellness and Fitness ### "Honest Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 Happy with the system. I am grateful that we can work on it together. I can always get training on new products and directions to see how I can utilize the system the best way to make my practice more streamlined and efficient. Pros I like the detail that we can create. I like that they take into account my input for improvement from the field. They are available on chat or phone. I like they are evolving and improving their system and the follow up is very good. Cons Sometimes it is hard to keep up with new innovations on the system. So I have to do a lot of trainings to keep up with the new technology and direction, and sometimes it takes my office a long time to calibrate our needs and settings into the new system. Like our charting notes and the system charting notes need be collaborated and it takes time once it is done it is great but it takes time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Laura G. Office Manager Health, Wellness and Fitness ### "ClinicMind software is a breeze to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 9, 2026 Pros ClinicMind support always helps with any situations that arise, and are very prompt with their service. Cons Some workflows feel complex and require multiple steps, which can slow down routine tasks. Otherwise, we have had great success using this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Sue B. Practice Manager Medical Practice ### "New users with little to no experience can master this easily." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Easy to learn. Easy to use. I hired someone with zero front desk experience and she was using the software with ease within just a few days. Pros The intuitive nature and the various ways to accomplish many tasks in a high paced environment keeps me more than satisfied with Clinicmind. Its easy to use and brings the team together. Cons I'm more than satisfied. The software is easy to use. Perhaps just make formatting the phone numbers automatic. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Matthew Z. owner Health, Wellness and Fitness ### "\[sensitive content hidden\] was excellent very helpful and kind to work with me to get it figured out ... was great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 Pros \[sensitive content hidden\] was excellent very helpful and kind to work with me to get it figured out ... was great Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DW Debra W. Chiropractor Health, Wellness and Fitness ### "Chiropractic physican" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 Pros This is the BEST company for customer service. Billing tools are easy to use. Training is fast and updates are well explained. Cons This software is advanced. I am learning how to use new tool daily. I have not found any negatives about this company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Marine M. Virtual Assistant Medical Practice ### "ClinicMind Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 2, 2026 It has been a great upgrade from our previous EHR, even though we are still learning because we started when it was still platinum, we like the new design and hope to be able to make the most of it by learning all of the features it offers Pros It is a great new EHR that fits most of the needs of our office. One of the best thing about it is that is is always being updated with new features and they actually listen to our feature requests. Cons The billing team is sometimes not reactive enough and we have to reach out to insurance, fix and resubmit claims when they should be the ones doing it in a timely manner. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Our practice expanded and so did our needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NK Nam K. Chiropractor Hospital & Health Care ### "Great customer Service! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 30, 2026 Pros Very through and detailed explanation, step by step walk through process! Very helpful process to get all my questions answered . Cons sometimes feels like too many steps to get too to solve an issue. Very Time consuming to learn this tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN Paula N. Owner Physician Health, Wellness and Fitness ### "Excellence in EHR, billing, and training." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2026 Excellent!Trainers are wonderful, billers are very attentive and helpful. Very quick responses with questions, and always seem on top of their game. Pros Very comprehensive, high quality, great support staff, and they update constantly to keep up with technology and billing. Training is excellent. They are very patient and kind. Cons No cons I can think of. Just very comprehensive EHR, so if anything, I have to spend a bit more time on training, but that is my issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Zameeya J. Clinical Administrator Health, Wellness and Fitness ### "ClinicMind Trainee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2026 I enjoyed ClinicMind, and how easy it is to utilize as it relates to building patient consent forms through our patient portal. Pros The ease of use, and thorough training with building patient consent forms for our patient portal EHR system. Cons There was not anything that disliked about the use of ClinicMind. ClinicMind is very useful, and I appreciate its reliability. Switched from [RAPID](https://www.capterra.com/p/27888/RAPID/) Business management needs for a chiropractic office. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cheryl C. Biller Hospital & Health Care ### "Very good customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 Very good once we are connected. Then we can discuss my problems to resolve while on the phone. If not, will get back to me. Pros I like the customer support with a personal touch. Able to discuss any problems I'm having and getting them resolved. Cons Getting on the Zoom, need to use the phone. Takes me a few minutes to connect while waiting time. Fixing on next call. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kathy H. Office Manager Health, Wellness and Fitness ### "Great customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2026 Overall the system is great, support is there when needed. \[sensitive content hidden\] was always available for our questions. Pros Customer support and training was easily accessable, very helpful. \[sensitive content hidden\] was very helpful and patient. Cons It can take time to learn the system as it is very complex. Understanding claim management is complex. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) outdated EHR, ClinincMind has more services available that fit our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Madisyn C. Chiropractor Hospital & Health Care ### "Clinic Mind Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 12, 2026 5/5 Good! They have been very helpful in setting up and getting me up to date with the system. Thanks. Pros It is easy to use and they were able to answer my questions adequately. As a new provider for the office, I was able to get an understanding of this easy to use software pretty quickly. Cons The training was a bit time consuming. For those running a busy practice it could be hard to find time for these trainings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Anna L. Office Manager Hospital & Health Care ### "Claim Issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 8, 2026 Pros \[sensitive content hidden\] was able to help me with my questions, reviewed claims with helpful information. He was very clear about it! Cons Some processes require multiple steps across different modules, which can feel time-consuming—especially for new users or busy practices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jennifer M. Patient coordinator Medical Practice ### "Training review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2026 Pros helpful and friendly employees - quick response time for most issues and beats doing everything by paper lol Cons the program can be complicated and not very intuitive - Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Theresa G. Owner Founder Mental Health Care ### "Great Platform...Great Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2026 Overall a 5/5. I have enjoyed meeting everyone on the team and feel like part of a larger team who cares about my companies success! Pros Customer support has been amazing! I feel supported and it has been an easy process overall. Great team to work with! Cons As with any platform it is time consuming to switch over. The support of the team has made this process less daunting. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The support I received from ClinicMind was inclusive and met needs I was not meeting from other platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Chrissy H. Doctor of Chiropractic Health, Wellness and Fitness ### "Still a new user" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 19, 2025 It's been a bumpy start, but I'm sticking with it and figuring things out along the way. The Clinic Mind team is there and helping me along the way. Pros The ability for patients to have an online portal and fill out forms electronically. I also like that it brings the patient subjective into my SOAP note. Cons Patients have been having issues getting the portal to work. They get an initial temporary password and then have to create a password with their first login. Once they try to login with that permanent password, the system freezes if they are trying to use a browser. It is forcing patients to download the app. Switched from [ChiroCloud](https://www.capterra.com/p/136863/ChiroCloud/) There has been no customer service at all since 2015. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reasons for choosing ClinicMind Full service insurance capabilities with autoposting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ChiroTouch vs ClinicMind](https://www.capterra.com/compare/48210-128789/ChiroTouch-vs-ClinicMind)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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