# WeThrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WeThrive the right Survey solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128803/WeThrive/reviews

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WeThrive

4.6 (38)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WeThrive

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

TE

Toni E

Head of People & Engagement Financial Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The software is easy to use and provides detailed feedback to allow you to have meaningful conversations to support employees and develop business strategies.“

June 10, 2020

Phil N

Managing DirectorComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“Any business that attempts to force customers to use their product (and feels they need to do this) is obviously not confident in their product and is going to suffer more damage in terms of long-term reputation than any benefit they get from short-term revenue grabs from disgruntled customers.“

January 30, 2026

Phil N

Managing DirectorComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“Then had the cheek to claim that we needed to pay for another 12 months of their service that we weren't using in order to protect their business and for them to invest in future products.“

January 30, 2026

## Showing most helpful reviews

Showing 1-25 of 38 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Damian F.  
Associate Trainer/Coach/Facilitator  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Creating concrete results within teams with a more comprehensive take on well-being and motivation"

October 9, 2015

5.0

Can't recommend this product enough. I manage a healthcare team with 7 employees. Uncovered issues within my team which I was not aware of. It identified issues and provided in depth analysis of a wide range of factors affecting team performance including social and psychological as well as skills and knowledge. Team loved it. It has literally revolutionized the way we work as a team and given us a very tangible way of solving issues and developing people.

Review Source

SS

Stef S.  
HR Systems Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "WeThrive Employee Engagement Survey"

July 7, 2023

5.0

We have really valued the opportunity to gain feedback from staff and to track employee engagement to help us give our employees a voice and to help us improve as an organisation and responsible employer. Personalised recommendations are really valuable and survey results are clearly displayed - the heatmaps in particular show us at a glance where we are doing well and where we have opportunity for improvement.

Pros

We have used WeThrive to assist us with employee engagement surveys since 2019. Integration was easy and the team at WeThrive could not be more helpful if any questions come up or we need assistance - they are always quick to respond and happy to help with anything we need. Staff find WeThrive surveys easy to use and managers have said they particularly like the personalised recommendations and ideas for actions for their teams as it helps them when drawing up action plans following survey results. We plan to try to use more features that WeThrive offer going forwards.

Cons

There are no cons that I can think of - we're very happy with WeThrive.

Review Source

CD

Claire D.  
Bus Ops Manager  
Information Services  
Used the software for: 6-12 months

### "WeThrive Review"

May 13, 2020

3.0

Really good experience, first time doing a full survey with the team and it went well. \[SENSITIVE CONTENT HIDDEN\] is great and has helped us conduct a temporary Covid19 pulse survey to see how the team is doing right now.

Pros

The support from our brilliant account manager has allowed us to develop actions from our engagement survey. The clear graphs and additional questions sets it above competitors.

Cons

It's not the easiest to understand when trying to view certain team results for example but once explained it was easier. UX could be reviewed.

Reason for choosing WeThrive

unsure

Review Source

Response from WeThrive

May 15, 2020

Dear Claire thank you for your review and so pleased with your feedback on your account manager and that the results of the survey have enabled you to develop your action plans post survey. For us these are the two most important things! We are planning a UX review later in the year - our new pulse survey tool coming out in a couple of months uses some nice drag and drop features so hopefully you will like those. I have asked your account manager to get in touch re. your feedback to also make sure we have given you full training and to collect more detailed feedback on where you feel the UX could be improved. Regards Andrew

AC

Amber C.  
HR Consultant  
Human Resources  
Used the software for: 1-2 years

### "Amazing employee engagement tool"

January 31, 2022

5.0

Amazing - the Customer Service team is extremely helpful and personable. They come back extremely quickly and have always answered my questions.

Pros

WeThrive is an easy-to-use tool that really helps you understand what is going on in all organisations. It provides comprehensive data - for many of my clients we have used this information to help make informed decisions on People Strategy. The curated content based on the survey results is also a huge benefit - it offers tailored learning for all employees and managers.

Cons

There have been a few changes in my time using the product - this can something be a little bit confusing but once you get your head around it, it is very easy to use. The changes are also a big plus and makes the functionality of the software extremely wide-ranging.

Review Source

PM

Paddy M.  
HR Director  
Insurance  
Used the software for: 6-12 months

### "A brilliant platform to enhance individual and company performance"

May 22, 2020

5.0

We are all aware that engaged employees are 21% more productive than their less engaged co-workers. The psychological contract that we have with our employees has taken a huge shift. Willis Insurance & Risk Management have partnered with "wethrive" to offer a product that is really professional, adaptable and that delivers results to enhance performance. Our clients have benefited as the survey is not excessive, is easily understood and results easily interpreted. In addition, they offer an extensive range of support tools for Managers in action planning. This is a game changer for any progressive CEO/MD and we'll continue to build on our client's experiences. This is a really good product in the marketplace for the SME sector and one we’re glad to be associated with.

Pros

Easy to use; accessible; easy to interpret; good results features; extensive support tools for managers;

Cons

can't offer paper based option...........

Reason for choosing WeThrive

As a HRD with over 20yrs experience in "employee engagement surveys" I've had the opportunity to experience a variety of platforms in the market place. This is really progressive and professional and has a number of unique selling points and one I'd recommend to peers and CEO's to implement and watch your employees and your business grow from strength to strength.

Review Source

Response from WeThrive

May 27, 2020

Paddy thank you for such a strong review - much appreciated and look forward to working with you as both a client and a partner.

RW

Rebecca W.  
HR Director  
Human Resources  
Used the software for: 6-12 months

### "Best employee engagement tool for SME "

May 8, 2020

5.0

Can not fault the service or the product. I have a client who has used it for years and would be lost without the very valuable feedback from employees. In these difficult times, employee engagement is increasingly more important.

Pros

I love the actions for each issue identified. It is easy to administer and interpret and the customer support is second to none. The team are always on hand to assist with queries and answer questions. The recent complimentary survey to identify the issues of homeworkers was particularly helpful.

Cons

The results are limited to teams of 4, in some of my clients, there are not 4 people in each department. I understand, to anonymise the results, why it has to be this way. It is just something to be mindful of when setting the system up and reviewing the output.

Review Source

Response from WeThrive

May 11, 2020

Thank you Rebecca - delighted you are happy. For clients who have groups smaller than 4 we do offer our Pro121 product which allows users to see individual scores. Comments are always anonymous though. Pro121 works really well for businesses who want to support their line managers 121s with their staff.

AR

Angela R.  
Director  
Accounting  
Used the software for: 1-2 years

### "Excellent Employee Engagement Tool"

May 7, 2020

5.0

WeThrive have provided excellent support throughout at each stage of the process. Nothing is too much trouble and we are delighted to be partnering with WeThrive and offering their product to our clients.

Pros

We love the fact that this software is very simple to use and not only gives the outcome of the survey in a simple, clear way, it also gives ongoing support to the Company in how to make improvements as a result of the feedback given.

Cons

We did not have any difficulties in the use of the software nor in the feedback resulting from the survey and the presentation of the outcome.

Reason for choosing WeThrive

Simplicity of use and the fact that there was more to the feedback that simple data - it gave us the next steps .

Review Source

Response from WeThrive

May 15, 2020

Angela thank you for such a glowing review - we have a long list of clients together now which is amazing and look forward to growing that in 2020. Andrew

JB

Julie B.  
HR Director  
Higher Education  
Used the software for: 1-2 years

### "Great tool for teams and individuals"

May 18, 2020

5.0

Pros

The wide range of aspects covered and clear reporting make this an easy to use and useful tool for managers and individuals to understand their own motivations and those of their colleagues to enable them to work more effectively together and focus on areas that are identified as needing attention.

Cons

It is dependent on how people see and score themselves which needs to be taken into account when comparing the reports of different individuals.

Review Source

Response from WeThrive

May 27, 2020

Julie thank you for your review and very pleased our reporting and insights are really helping you and your managers.

KS

Kal S.  
HR Manager  
Education Management  
Used the software for: 2+ years

### "Smooth implementation"

May 18, 2020

4.0

Pros

Ease of use and the support available to us throughout the projects.

Cons

Worked very well for our needs so hard to suggest anything here.

Reason for choosing WeThrive

Support and guidance available throughout from a nominated contact.

Review Source

Response from WeThrive

May 19, 2020

Kal thank you for your review! Always great to have such positive feedback thank you... we are launching some new features in the next couple of months to give you even more flexibility. Andrew

NC

Niel C.  
Managing Director  
Human Resources  
Used the software for: 6-12 months

### "A really great Employee Engagement Tool"

May 1, 2020

5.0

WE have had a really poisive experience with we Thrive, return rates were high, feedback from staff about the survey was positive and it helped us to put together a plan to work on development areas. We are looking forward to re running the process again having benchmarked ourselves 3 months ago.

Pros

We Thrive is an easy to use tool, which has enabled us to engage with staff, listen to their views but importantly helps you to follow up on their issues. We Thrive doesn't just give you the answers, it explains why people might be responding this this way and provides coaching suggestions to help you respond positively.

Cons

A direct link from your desk top to the software would be better than trying to find the links and accessing via the browser.

Review Source

Response from WeThrive

May 5, 2020

Niel thank you for such a strong review.. always happy to talk about how we can improve the platform!

JF

James F.  
CEO  
Human Resources  
Used the software for: I used a free trial

### "We Thrive Employee Engagement"

May 13, 2020

5.0

We are a one of We Thrive's partners and use the software to grow our business.

Pros

The product is very straight forward and easy to use, the time element for the user is cut down and precise and to the point.

Cons

There really wasn't anything I could fault.

Review Source

Response from WeThrive

May 15, 2020

James thank you for your kind words and look forward to working closely with you and your clients. Andrew

RA

Richard A.  
Head of customer success  
  
Used the software for:

### "Sets clear goals and actions. Very happy!"

March 10, 2014

5.0

Very easy to use software and fantastic service, generating feedback that I have no doubt would not have been raised without this process. Using PRP I've been left with a clear set of actions and focus areas. I am very confident using this insight will lead to increased staff engagement, team motivation and ultimate business success - highly recommended!

Review Source

CT

Csaba T.  
Managing partner  
Management Consulting  
Used the software for: Less than 6 months

### "The perfect diagnostic tool to find and deal with the source of a problem at work"

September 15, 2016

5.0

It is an excellent tool to find serious, but often intangible issues in a company. We use it to spot the the most pressing problems in terms of employee engagement so we can design and deliver the required solution. The best part is that this program can measure how efficient our solution was which is really important for HR managers.

Pros

Easy to use, modern look, excellent support.

Cons

there is real potential to add more functions, however everything they have now is brilliant and they all work together seamlessly!

Review Source

Response from WeThrive

September 15, 2016

Csaba thank you. Our focus is to make sure WeThrive delivers on the diagnostic side so we are focussing on deeper insights - rather than spreading the functionality out to other areas. Although we do have a secret project which we will announce soon!

VR

Verified Reviewer  
Managing Director  
Computer Software  
Used the software for: 1-2 years

### "Lack of care for customers, dodgy auto-renewal tactics, clunky software"

January 30, 2026

1.0

The tool sounded good, but there is no free trial, which should have raised alarm bells. For a performance management tool it is very clunky and rigid. It's not intuitive to run 1:1s, or create goals, and the feedback side is very basic. Notes on 1:1s are in a tiny text field with no formatting. If you make a mistake and finalise the agenda, even their support team can't change it. You can send out a pre-1:1 review to be filled in, but any new ones use a fixed set of default questions that you have to amend each time. Often, other users won't be able to see things they should be able to see and there is no way to update permissions without contacting support. I think they have shoe-horned performance management into their survey tool and it doesn't really work. When we cancelled our contract giving exactly 30 days notice (contract terms at least 30 days notice), they said we had missed the deadline and would have to pay for a full year. This was a shame, as I had thought the team behind the product at least cared about their customers but it appears not. Any business that attempts to force customers to use their product (and feels they need to do this) is obviously not confident in their product and is going to suffer more damage in terms of long-term reputation than any benefit they get from short-term revenue grabs from disgruntled customers.

Pros

It has been our first performance management tool and it has enabled us to get the basics in place, even though it isn't easy to do anything on the platform.

Cons

Attempted to make us pay for another 12 months when we tried to leave, saying we missed the notice of non-renewal date (which was incorrect). Then had the cheek to claim that we needed to pay for another 12 months of their service that we weren't using in order to protect their business and for them to invest in future products. Requests for exports of our data so far ignored.

Review Source

Sari V.  
Founder &n CEO  
Management Consulting  
Used the software for: 2+ years

### "Finally a tool that helps improve ALL essential aspects of employee experience "

February 1, 2022

5.0

I love the fact that this one tool helps address and improve so many aspects of the employee experience, and that individuals (employees) can assess their own engagement and mental wellbeing at any time they want and get personalised action recommendations they can start taking immediately and independently. True empowerment!

Pros

It is firmly based on human psychology and looks at the human fundamentals that really matter to productivity, performance, engagement, mental wellbeing and diversity & inclusion. It gives a foundation to a truly human centric company culture. One framework, one approach, one tool :) Not only does this tool help survey and assess what is potentially hindering positive employee experience but it also suggests simple, practical actions that managers and employees can start taking immediately and independently.

Cons

I'd like to have an option to run the diversity, equality, equity and inclusion survey non-anonymously.

Review Source

Mark S.  
Founder  
Professional Training & Coaching  
Used the software for: 1-2 years

### "WeThrive Partner"

January 31, 2022

5.0

We would strongly advocate that WeThrive is certainly a platform worth investing in if you are looking to improve engagement, productivity and drive ongoing development within your teams.

Pros

We have chosen to Partner with WeThrive and offer this service as a bolt on to our own. We have found that our clients have really benefited from receiving instant insights via the surveys, allowing them to respond immediately and take action. We Thrive is also such a great tool for providing valuable learning content.

Cons

We found all aspects of WeThrive to be excellent, from the Customer Service support to the Partner Portal, Content and more. We have found that it's vital to a workforce to have clarity on how their employees are really feeling, this enables them to be able to identify who needs support and in which areas.

Review Source

TE

Toni E.  
Head of People & Engagement  
Financial Services  
Used the software for: 1-2 years

### "Employee Engagment "

June 10, 2020

5.0

Our overall experience with WeThrive has been exceptional from the initial conversations to activating the surveys and assisting with understanding the responses and feedback. \[SENSITIVE CONTENT HIDDEN\] has produced excellent, informative Board Packs and always been available to answer questions and support with suggestions. I would highly recommend WeThrive to any business.

Pros

The software is easy to use and provides detailed feedback to allow you to have meaningful conversations to support employees and develop business strategies.

Cons

It would be useful if the software gave the option to download individual sheets detailing the feedback and suggested actions

Alternatives considered

[XM for Employee Experience](https://www.capterra.com/p/140443/Qualtrics-Employee-Engagement/)[Workday Peakon Employee Voice](https://www.capterra.com/p/151069/Peakon/)

Reason for choosing WeThrive

We chose WeThrive due to the fact that it is based on human psychology, meaning the results had more meaning and provided qualitative data that we could have meaningful conversations and make constructive informed decisions when reviewing our business strategy.

Review Source

Response from WeThrive

June 12, 2020

Toni thank you so much this is an amazing review. Have noted your comments re. downloading individual results and will look into that for you. Andrew

VR

Verified Reviewer  
PR & Marketing  
Real Estate  
Used the software for: Less than 6 months

### "Recommended"

October 6, 2015

5.0

I always hated performance reviews - giving and receiving them. Just uncomfortable, and struggling to know what to say or how to respond. This all changed with We Thrive - now we all actually enjoy them. It's a chance to express how you really feel, and you get some real insights into staff. It's all 'legitimised' within the very professional process and format of the App. So it eliminates any of the potential for confrontation and acrimony of traditional performance reviews A must-have for HR people, personnel development, team building and coaching - and any line manager

Pros

Great value. Excellent for performance reviews, coaching etc

Cons

We didn't need the customer support - so I can't comment on it.

Review Source

Response from WeThrive

October 6, 2015

Patrick thanks glad you like it! More to come check out our new management and leadership podcasts on itunes; https://itunes.apple.com/gb/podcast/wethrive-leadership-management/id1044628828 pass this link on to your managers and your reviews will get even better!

Kerron M.  
Senior Training Specialist  
Telecommunications  
Used the software for: Less than 6 months

### "Love the Honesty it brings to the table"

November 1, 2020

5.0

I think it's good for ground-up feedback and necessary for company change. If the company isn't ready to receive that kind of growth, it's not for them. This fits a lot of HR needs and would be useful for the company looking to improve their staff on multiple levels.

Pros

The questions this software asks are direct and helps management know certain areas of improvement. We really liked that we could survey the teams and then also track things. We could word the surveys so that the teams needed to answer honestly. It is EXTREMELY easy to use.

Cons

We didn't end up using it long enough for management to make great use of it and I wish we kept with it.

Review Source

Will B.  
  
Construction  
Used the software for:

### "Performance Review Pro"

September 16, 2014

4.0

A great independent, easy to use, unpolitical snapshot tool, allowing us to track staff moral and understanding of the business whilst also prompting interesting discussions. We know our staff are integral to our business; this tool helps to manage the team in a more scientific manner.

Pros

Prompts in depth review of each member of staff and looks past the simple answers.

Cons

Some staff commented on the ambiguous questions but understood the reasoning when explained.

Review Source

Si C.  
Shareholder  
Internet  
Used the software for:

### "Gave Really Good Direction for Further Focus"

September 15, 2014

4.0

Too often, business leaders and managers have fairly scant information on which to work with their team and develop actionable objectives. Performance Review Pro acts as a shot of adrenaline to the relationship between employee and employer. It adds depth and dimension to insights into the employee's position that accelerates performance because it accelerates how the relationship can progress.

Review Source

Dave K.  
Co-Founder & Managing Director  
Marketing and Advertising  
Used the software for:

### "Provides useful insight across the team to better improve employee engagement"

May 19, 2014

4.0

PRP gave valuable insight into how my staff were feeling across a number of business areas and gave me the tools to understand where improvements needed to be made. It provided an open forum for individuals to provide honest feedback and allowed me to discuss the results with them and understand how we can do better as a company to improve the engagement and overall welfare of all employees.

Review Source

Nicky F.  
  
Management Consulting  
Used the software for: I used a free trial

### "The best employee engagement survey tool"

October 8, 2015

5.0

This employee engagement survey is uniquely helpful to an organisation striving to improve its relationship with its staff. Firstly the basic questionnaire is short and so likely to be filled in. Then it dynamically goes into extra detail on a subject when the employee's scores are low. The results it gives to managers are well presented, and it tops it off with detailled guidance that is given to managers on what to do about the results. This final part is a bit like an online coaching tool advising on how to approach the situation with the employee and suggestions on what is likely to enable a productive conversation.

Review Source

ST

Suzanne T.  
Business Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fantastic employee engagement software!"

May 8, 2020

5.0

Great company to deal with and very helpful if I need advice.

Pros

Very easy to use, nice design and provides clear detailed actions on what to do next.

Cons

Nothing. It does everything I needed and more.

Review Source

Response from WeThrive

May 15, 2020

Suzanne delighted you are so pleased with our product and service. Andrew

MN

Matt N.  
CEO  
  
Used the software for:

### "Just what I was looking for"

October 8, 2015

4.0

As an employer who wants all his employees to enjoy their work as well as delivering to a high standard, I was looking for something that could help me better understand how they were feeling. I don't have a dedicated HR manager, so the responsibility for this task fell to me. WeThrive was easy to use and very easy to understand. I spoke to one of the guys who runs the company after completing my trial and I wanted to find out a lot more about what it meant. Was a fascinating chat and they were super helpful too. I know have a tool I can trust to keep me on the pulse of how my team are feeling and what i can do to help make their work experience as rewarding as possible.

Review Source

Response from WeThrive

October 8, 2015

Thanks Matt pleasure working with you. If you like why not download our podcasts as well; https://itunes.apple.com/gb/podcast/wethrive-leadership-management/id1044628828

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