Pixifi

Pixifi

5 / 5 80 reviews

Who Uses This Software?

Wedding Photographers, Videographers, DJ's Designers, Event Coordinators/Planners, and other Professionals who need invoicing,contracts,events,projects, online booking and more!


Average Ratings

80 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.99/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Pixifi
  • www.pixifi.com/
  • Founded 2007
  • United States

About Pixifi

Web-based studio management software that helps you to track clients, leads, projects, events and contracts. Starts at $24.99 / Month.


Pixifi Features

  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Contract Management
  • Event Management
  • Marketing Management
  • Order Management
  • Project Management
  • Proposal Management

Pixifi Reviews Recently Reviewed!

great organization

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: A business that practically runs itself, happier, more informed clients, a happy accountant, a piece of mind.

Cons: Best customer service in the industry. customization is VERY daunting. It felt like things were forced to look like one way. There was no personality about branding.

Pixifi has singlehandedly changed my photography business.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so insanely comprehensive. It does so much; even my accountant was impressed by it! And, if there's something it doesn't do that you could use, the customer service is absolutely the best I have ever worked with.

Cons: The only drawback to Pixifi is that like any other software this great, it takes some getting used to. You really need to dive in and commit to get the best out of Pixifi, even though it's overwhelming at first. I promise the pay off is SO worth it. So much of my business now practically runs itself.

Overall: A business that practically runs itself, happier, more informed clients, a happy accountant!

Best Photo CMS out there

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best customer service in the industry. Tim is fixing issues overnight at time. I had submitted a help request on a Friday night at 2 in the morning, Saturday afternoon he had the problem solved.

Overall: Invoicing, lead generation, contracts, it does everything.

Great software to keep organized

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of the features are great. You can have leads automatically imported, use your calendar within the software and book clients.

Cons: I wish they had the ACH option for payments or a way to manually add your own cc processing company. A bit pricier than the competitors

Overall: Better organization and options for staff roles

Vendor Response

by Pixifi on August 16, 2017

Thanks Sandra! The ACH feature is on the list to add in!!! stay tuned!!

Helped simplify my workflow so much!!!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love using that software! My contacts invoices great communication and so much more is all in one spot for me to access. It's also so great that I can login online and access it from anywhere. I have multiple people in my studio and we can all share information and see what each other has done which is been so helpful. They are also constantly adding new features based on customer feedback which is just amazing !

Cons: It can take a bit to set up and get familiar with, but it's worth it's weight in gold once you do! They also do have people you can hire to help you get it set up

Overall: So much time back!!

Vendor Response

by Pixifi on July 18, 2017

thank you Susie!! <3 If you need anything just give a shout!

Testing the product for lead integration

Jun 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: This program basically offers everything we need from, booking calendar, calendar integration, booking pages, client portals, email integration and lead capture.

Cons: Unfortunately, customization is VERY daunting. In a month I've barely been able to scratch the surface and importing items into it. One of the biggest issues we've come across is the lack of ability to customize pages and portals without CSS knowledge. This has been kind of a deterrent because unless we hire someone writing code is not something we do. So therefore, all our items do not match our branding which doesn't make us look good.

Vendor Response

by Pixifi on June 12, 2017

Hey Sandra, Thank you for your feedback, If you would like some CSS customization help, we're always available to help with that! Just e-mail us at helpme@pixifi.com! Also have you gone through Pixifi Academy yet? http://pixifi.academy/ The videos should help you walk through everything about the system! :)

What every professional studio needs.

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Complete solution from lead tracking to followup with clients.

Cons: None

Overall: I started using Pixifi in 20012 and ever since the software has only gotten better. I would recommend it to every studio, no matter the size. From leads to follow-ups Pixifi is amazing!

Vendor Response

by Pixifi on February 22, 2017

Thank you Jesus!!! If you need anything be sure to give a shout!

It was okay.

Nov 03, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I enjoyed that there were ready-to-use contracts, templates, and emails. It made things easy and simple to customize to my taste. I also enjoyed having a calendar and the financial tools at my use.

Cons: The learning curve was difficult. Even though there were templates available to me, getting things to automatically send or setting it up was just a touch tricky for me. I also was not happy with the customization. It felt like things were forced to look like one way. There was no personality about branding.

Overall: I loved that everything was prepped and ready to go. It was my to-go client organizer when I was starting out. Unfortunately, the learning curve was a little steep. I wasn't sure how to get things customized to fit my brand. It just never seemed to want to match what I had going. Overall, I loved it. I managed to take a lot of the elements with me moving forward. However, I wish I could have figured out things easier. There was no guide to make understanding what goes where and how it works. I felt like I was an idiot for not getting it.

Recommendations to other buyers: It's definitely a good program for photographers and remains a popular choice. It's just not fit for me, per say. I would suggest getting some help from others to get things set up if it's confusing for you. I would also go with this if branding isn't important to you.

Vendor Response

by Pixifi on November 03, 2016

Hey Sabrina, thank you for your honest review! We're going to be launching the Pixifi Academy in just a few weeks for the exact reasons you just stated! So please let me know if you'd be willing to give it a try again after we launch the Academy! :)

Fantastic Software and Service

Mar 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used a few different products in the past to manage my studio. This is the only one I've ever stuck with. I rely on it for EVERYTHING having to do with my studio. I'm not quite sure how I managed without it before, but I can tell you it was messy. I love being able to access my studio info and send invoice from anywhere. The customer service is BAR NONE TOP NOTCH. Questions are answered almost immediately and the system is constantly eveloving.

Vendor Response

by Pixifi on March 17, 2016

Thank you Janice!!!! you rock!!! <3

Pixifi for the win

Mar 16, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been in love with Pixifi since I first found it. After reviewing multiple CMS options, Pixifi won hands down with its ability to manage clients, events, leads, send invoices, track money and expenses, taxes, booking pages, workflow, integration with multiple third party platforms (like Mailchimp, Google, Stripe, etc.), workshops, the list goes on and on.

Pixifi does what I would normally need at least three other programs to accomplish.

Vendor Response

by Pixifi on March 16, 2016

Hey Amy! Thank you!! If you have any suggestions for making Pixifi easier to use PLEASE let me know!

The feature set beats the competitors' by far

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Been using it for years and it has grown so much in that time. New features and integration added regularly so the competitors really have catching up to do.

Pricing pages, workflow automation, booking pages, workshop pages and all customizable! I can even track other peer businesses (vendors), second shooters, locations! It does so much!

It takes some time to set up but so do the other competitors. For a while I wanted to build my own, but now with Pixifi, all thr features I needed are built-in, so why reinvent the wheel?

Vendor Response

by Pixifi on March 16, 2016

Thanks so much Yasmeen!!!!

Just the Software I needed!

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Pixifi for over a year now and I absolutely love it!
It takes some time to setup at the beginning, like all other studio management softwares, but now it saves me so much time!
Love their customer service!!! Someone is always available to help if any problem arouses and there is an updated feature almost every two weeks!
I don't know what you are looking for, but I know I found the software that works just right for me.

Vendor Response

by Pixifi on March 16, 2016

Thank you so much Patricia!!! You rock! <3

Pixifi is like peanut butter and my business is the raspberry jelly!

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I could not run my business without Pixifi! Seriously. I started using pixifi at a point in my business that I couldn't afford an assistant but was struggling to keep up with my client load. I call that time "the dark year" (I really do). Pixifi really made a huge impact on my business staying open then. Two years later, my business has grown to where I now have an associate photographer and just added a part time office administrator to help me fully utilize all the power pixifi packs in it's punch. I've looked elsewhere and there is not one software system out there that can compare to what pixifi has to offer and Tim is adding more every day. In addition to that awesomeness, many of my clients comment on how professional my booking process is... It actually impresses them. While the customer care and marketing suites might be mine... the interface is all Pixifi. And let me tell you about customer care... personally answering tech issues aside... I once wrote Tim about how the new animation on the website was making me dizzy (I suffer from vertigo at times) and his immediate response was "Let me get right on that! I'm so sorry!"... I fully expected a "it can't be done" response but that's not Tim and that's not Pixifi. Tim actually cares about his clients... and Pixifi helps me take care of mine!

Vendor Response

by Pixifi on March 16, 2016

thank you so much Yesenia!!!! You're awesome <3

Easy to use, handles everything, is the perfect "assistant"

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not only will this software change your efficiency - they have the BEST customer service around and will do everything to make the product work for you! Changed the way I run my business and helps me stay on top of everything!

Highly, highly recommended (can I give more than 5 stars?)

Vendor Response

by Pixifi on March 16, 2016

Thanks so much Carri!!!! <3

Best Customer Service from CRM Software, period.

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Small business owners and entrepreneurs have their hands full. As a one-man show, I need client management software that is easy to use, robust, and affordable. Pixifi meets, exceeds, and stays ahead of my needs. I'd be doing Pixifi a great disservice if I didn't mention the responsiveness of the customer service and support, however. It is rare that I need help or support, but when I do, it is fast, responsive, and thorough. I don't know how they do it, but I am in awe. They have won a customer for life. Always adding new features, improving existing features, and listening to our feature requests, Pixifi is everything I could need or want in a CRM system for my busy photography studio!

Vendor Response

by Pixifi on March 16, 2016

Thank you so much Angela! you rock!!! <3

Pixifi has the best customer service!

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Unlike other studio management softwares, Pixifi's owner is approachable and creates solutions for its users. It constantly has new features that I didn't even know I needed. 25 bucks a month to keep everything I need to run my business is totally worth it.

Vendor Response

by Pixifi on March 16, 2016

Thanks Ashley!!!! <3

Amazing studio software that makes my life so much easier as a business owner.

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has literally changed my business. I caneed not say enough positive things about Pixifi and Tim. Pixifi has helped organize my business in a way I could never have done on my own. It helps my clients as well. It has simplified the way I receive contracts and payments. It keeps track of everything and anything I need for my business. There are so many different tools that I would have never thought of. Tim is constantly working on improving it. The customer service is top notch. You really can't go wrong with this. Highly recommend.

Vendor Response

by Pixifi on March 16, 2016

Thank you Sarah!!!! <3 <3 <3

I got my life back!

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best Customer service, hands down. The program is so powerful and Tim is always adding new features. It's been so helpful to have our studio management system all in one place! There's a time investment to get started, but it's so, so worth it!

Vendor Response

by Pixifi on March 16, 2016

thank you Susie!!!! <3

Fantastic software, can't run my business without it!

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This was one of the best things I've ever bought for my photography business - it keeps me on track, organised, and it's a pleasure to use! Plus, the customer support is absolutely awesome. It feels like a family! I love Pixifi and won't look at any other studio software!

Vendor Response

by Pixifi on March 09, 2016

thank you Belinda!!!! :) <3

Could NOT live without Pixifi!

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ive tried a couple of management softwares, but PIXIFI has changed not only how my business runs, but my life. Everything from when a client ask's me for prices right to the end when I hand them over their album, Pixifi is there to ensure everything goes smoothly.

Vendor Response

by Pixifi on March 09, 2016

Thanks so much Niall! <3

The Best investment ever!

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you run a photography business and need to organise your work and clients efficiently, this software make it happens. Easy to use, very intuitive and with the best customer service ever - Tim and Lisa are always there to help you.

Vendor Response

by Pixifi on March 09, 2016

thank you so much Jay!!!

Pixifi Rocks!

Mar 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So easy to use and manages everything I need managed. The customer service is unparalleled.

Vendor Response

by Pixifi on March 05, 2016

Thanks a million Fiona!!! <3

Great product.

Mar 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Slightly steep learning curve but very powerful. This software needs to be setup properly before you can get the most benefit from using it. It's worth taking the time to go through the recommended setup procedures. They use a few wizards to help you get started. Once you get things working day to day usage is pretty easy.
Customer service is excellent, and the product is constantly being improved.

Vendor Response

by Pixifi on March 05, 2016

Thanks Phillip! If you have any suggestions on how to make the setup process even easier please let me know!!

Love Pixifi!

Mar 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've tried a few other studio management options but still love Pixifi the best!

Vendor Response

by Pixifi on March 05, 2016

Thanks so much Madison!!! <3

Amazing product

Mar 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a lifetime member from the start. It's easy to use and the creator loves feed back and is super fast to make changes.

Vendor Response

by Pixifi on March 05, 2016

Thanks Jessica!!! <3! So glad you're with us forever!!!

Amazing Customer Service and Software

Mar 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: If you dont want to have time to take pictures and have fun then this product isnt for you. Pixifi makes the paperwork side of photography so easy and simple you will hardly spend time at all behind you desk, giving you plenty if time to make more money working with clients and more free time to enjoy your hard work.

Vendor Response

by Pixifi on March 05, 2016

thanks Jeremy!!!! <3

This software has proven to be the best investment over the years in both time and money for us

Mar 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROS: Customer service is beyond excellence, nothing like you've ever experienced.! The peer/member support is also amazingly supportive with both software issues, and making your business better. The customization and personalization is almost endless. Once you painstakingly set up automations, it saves so much valuable time, while providing clients with better services.
CONS: It's difficult to really list any because it seems we're often singing its praises. I will say, there is a bit of learning curve to it, but the more you use it, the more intuitive it becomes.
For me, the only way Pixifi could compete with QuickBooks of Intuit right now, would be to have the ability to easily pull customized reports, save them as a PDF and export them as needed.
We look forward to the day when those features will be available. Will also look forward to more customized searches of Invoices, Clients, etc. using filters.

Vendor Response

by Pixifi on March 05, 2016

Thanks Claudette!! I will def' add in more searching, filtering, and the ability to build custom reports is a great idea! <3

The whole package

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi has become the backbone of my photography business. It combines CRM, proposals, calendaring, online contracting, online invoicing, and so many other features that I can't even begin to list them all. This one integrated system ties together features that would cost so much more (and be less integrated) than if you were to try to piece it all together yourself.

Pixifi is, by no means, a simple system. Because it has so many features setting it up can get overwhelming, but if you take it one feature at a time you'll come to wonder how you ever survived without it. Their facebook community is extremely active and helpful, often answering most questions within minutes.

The best part of Pixifi, however, if the support from the developers. They are constantly working to improve the system, add new features, and fix bugs. On the two occasions I've had to use their support, the main developer went above and beyond to resolve the issues. I have never seen this level of support from any developer!

Vendor Response

by Pixifi on March 04, 2016

Thanks Adam!! <3 So glad to have you as part of the Pixifi family!

Worth every penny!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I can't imagine running my business without it. Pixifi has increased my client response time, organized my timelines/workflow, and simplified contracts and invoices. I often get comments from clients on how easy the process is. Most importantly, the customer service is beyond amazing! ! Questions answered and problems solved within minutes.

Vendor Response

by Pixifi on March 04, 2016

Yeay!! Thank you Timorah!!!! <3 <3

Not enough stars to add

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software *literally* changed my business. I am more organized, more efficient, and due to the support it gives me, I am much more profitable since I started using it I tried just about every CRM/studio management software out there and none come close.
Customer service: unreal how amazing it is!

Vendor Response

by Pixifi on March 04, 2016

Thank you Jillian!!!!! <3

Best studio mgmt software I've used.

Mar 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've tried a number of studio management software solutions and none come close to Pixifi. Top notch support, key features and constant growth are a few of the reasons I'll stick with Pixifi.

Vendor Response

by Pixifi on March 04, 2016

thanks Ryan!!! <3

Pixifi Has Given Consistency To My Business

Mar 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi has helped my business tremendously!

What I love about it:
-Unbelievable customer service!! Tim goes above and beyond what is expected.
-Proposal pages give you the ability to send a proposal to your client and your client can choose their package, choose add ons, sign a contract and pay in one window. It's fantastic.
-It keeps track of my expenses and income and upcoming income.
-I open it every morning and it gives me a list of tasks I need to do.

Cons:
-There is a little bot of a learning curve when you start.
-There are so many features that it takes awhile to discover which ones you want to use for your business and which ones you don't care for.

Vendor Response

by Pixifi on March 04, 2016

Thanks Rebekah! <3 If you have any suggestions on how to make it easier to use, Please let me know!

Couldn't live without Pixifi

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software revolutionized my small photography business and now I couldn't imagine being without it. Pixifi helps me work smarter and more efficiently and provides a polished interface for my clients. The Owner/Developer Tim Hussey is the most responsive business owner I've ever worked with - he's obsessive about service and that's why I'll be a customer for life.

Vendor Response

by Pixifi on March 04, 2016

thank so much Korri!!!!! <3

Time Saver! LOVE!!!!!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Pixifi has saved me so much of the back end time. It allows me to focus on the actual business itself. Highly Recommend!

Cons: Quickbooks but its in the works.

Vendor Response

by Pixifi on March 04, 2016

thanks so much Janice!!!! If you need anything just give a shout!!! <3

Amazing customer service!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Amazing customer service, always adapting and listening to users' wants, so customizable and affordable for all the extras you get. I switched from ShootQ over a year ago and would never go back!

Vendor Response

by Pixifi on March 04, 2016

Thank you Hayley!!!! <3

Would be lost without it

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Pixifi for the past four years and it has made running my studio so much easier. Their customer service is top notch. They add new and enhanced features all the time. I can't imagine running my business without it.

Vendor Response

by Pixifi on March 04, 2016

thank you so much Dorie!!! <3

Easy to use and has everything you need to run a successful business!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi does everything you could need to run a successful and efficient business. They are constantly improving and have tons of tools to help you! Their system is also full of templates to get you started or you can upload your own content. On top of that they have the best customer service I've ever seen. If you have something you can't figure out or need help they respond so quickly and do what they can to fix it or show you what you need. Would highly recommend!

Vendor Response

by Pixifi on March 04, 2016

Thank you Carri!!!!! <3

This studio management system gave me my life back!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This system is amazing! Managing my business is now so easy & efficient with everything in one place. Keeping up with events, clients and communication all from one system. Absolutely amazing!

The best part is also the customer service, which is a rare find. There is always someone to help you out within minutes!

Thank you to the creator Tim for giving me my life back!

Vendor Response

by Pixifi on March 04, 2016

thank you Mandy!!! <3

Perfect for the organizationally-challenged photographer!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My client system was a cluttered MESS before we started using Pixifi. It took me days to get contracts sent to clients, weeks for me to receive signed copies in the mail, and sometimes even longer than that to get paid for a new booking. We switched to Pixifi three years ago and it was SUCH a good decision! Now, instead of keeping all my client contracts + information in a messy file cabinet, it's online and available to me no matter where I may be in the world.

It takes a bit of time to get set up right at the beginning, but once you've got your information in place, it runs perfectly. Sending contracts and, more importantly, getting paid in a TIMELY manner, has never been easier for us and our clients! It also keeps all our financial information easy to access for income forecasting + year-end purposes.

We love Pixifi, and we also love how committed the owner (Tim) is to maintaining a system that truly is a SOLUTION for his clients. He'll go to any lengths to make sure your questions are answered, and he + his team are constantly finding new ways to make Pixifi even better for the photographers who use it.

Vendor Response

by Pixifi on March 04, 2016

Thanks so much Abby! <3 <3 <3 If you need anything please give a shout!!!

Pixifi Rocks

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Seriously I have tried multiple other studio management systems and nothing comes close to Pixifi. The support here is the best of ANY company I have ever dealt with...in any industry. I am a lifetime member and would not even think of using anything else.

Vendor Response

by Pixifi on March 04, 2016

Thank you Matt! So glad you're a forever member of the Pixifi family!! <3

A Complete Lifesaver!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not to be overzealous, but there are almost too many pros when it comes to Pixifi. It makes client management easy, professional and takes the headache out of the administrative aspect of owning a business (particularly a creative business).

It's ability to communicate with clients through templates, assign workflows, send contracts, invoices and questionnaires, receive payments and track leads has made it the number one tool of running our business.

But if you really want to know what sets it apart, look no further than the customer service. They're like the Nordstrom of client management programs! They're always available to help, are continually making updates, and it honestly feels like they get great joy out of engaging with their customers. Not only is the actual program incredible and useful, but their customer service absolutely makes them the best!

Vendor Response

by Pixifi on March 04, 2016

thanks a million Heather!!! <3

Pixifi makes life easy

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have to say I love Pixifi. It makes our studio management so easy for too many reasons to mention here and the customer service is absolutely unparalleled. You will not find another software that responds to questions faster than Pixifi. In fact, more often than not I get an e-mail response back from them before I've even closed the application to move on to something else. You can't beat it!

Vendor Response

by Pixifi on March 04, 2016

Thank you Kate <3 !!!

Best customer support- Best User commuinty- Best time saving - Most productive

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have been with Pixifi for about 4 years. Pixifi has streamlined my workflow tremendously. From capturing lead information to producing invoices in seconds. The team is always quick to respond to any questions and the community of users are the friendliest professionals that are always on hand for each other in more ways than using Pixifi. Set up does take time but once done properly you are saving time. Lot's of time. Honestly not sure where my business would be without it.

Vendor Response

by Pixifi on March 04, 2016

Thank you so much Jason!!!

100% satisfied

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i came from shootq to pixifi and am so happy with pixifi! customer services is amazing and the actual product is perfect for what i do!

Vendor Response

by Pixifi on March 04, 2016

Thank you so much Lindsey!!! <3 so glad to hear that!!!

Best Product I ever used to manage clients.

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When it came to studio management Pixifi was the best decision we have made. We did our research, and Pixifi was always the winner. With its constantly evolving interface and amazing customer service, Pixifi not only simplified our business, it gave us our lives back.

Pixifi keeps our invoices, contracts, and questionnaires all in one place and always safe. We have the ability to set up a client portal, send a contract, send a invoice and receive payments with one easy click. Our clients love the interface and know that all of our interactions are in one spot. Its a complete game changer and allows us to concentrate more on the things we love doing, and always know that our business is streamlined and ready to go.

Jason Henriques
Henriques & Co.
HenriquesAndCo.com

Vendor Response

by Pixifi on March 04, 2016

You rock!!! thanks Jason!!! <3

Pixifi gave me back my life!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi has saved my sanity and my business. It is a bit overwhelming to set up all at once, so I just set up things as I needed them. I love having everything all in one place. All of the business aspects are handled in Pixifi leaving the rest of my time free for the creative aspects. Love, love, love. Tim, the creator, is amazing and the customer service is better than I could have dreamed.

Vendor Response

by Pixifi on March 04, 2016

Thank you Chelsea!!! <3

Great

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love this product. So happy I have Pixifi

Vendor Response

by Pixifi on March 04, 2016

thanks a million Emily! <3 If you need anything just give a shout!

Powerful Software; Unmatched Customer Service

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi is easy to use but not simple to learn but there is good reason for that! This software is a POWERHOUSE and an invaluable tool in our business.
Think of it this way; if you had never seen a cell phone before and someone handed you a first gen Nokia and an iPhone 6, which would be the easiest to learn how to use? The answer is obvious. But which one has the capability to be an incredibly functional tool in so many aspects of your life? Let's just say this; there's a reason everyone is waking around with smartphones instead of first generation Nokia's in their hands! There's a learning curve but it's worth the effort!

Also, the customer service and prompt response of members within the Facebook page who are eager to help you figure things out is unmatched! There is certainly a tribe that has formed around this amazing product/service and it's easy to see why!

Vendor Response

by Pixifi on March 04, 2016

Thanks so much Kristy!!! :) <3 <3 <3

The best studio managment system available

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Pixifi for the past year and a half. It is the best investment we have made in order studio by far. It saves us so much time and really helped to elevate our brand using the forms and automated responses.

Vendor Response

by Pixifi on March 04, 2016

Thank you so much Danny!!

Amazing product!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using this product for my photography business and it has been amazing, Tim the creator offers amazing support. To me customer support is the most important part. He is always making this product better for all of us.

Vendor Response

by Pixifi on March 04, 2016

thank you so much Mike!!!! <3

Pixifi rocks!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I came over from shootq, and have loved Pixifi. There are so many useful tools on the site and it has helped streamline my business. The customer service is unbelievable. Such an amazing company to be involved in.

Vendor Response

by Pixifi on March 04, 2016

thank you so much Amanda!!! <3

Outstanding software that keeps getting better

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a photographer I use Pixifi to manage over 80 wedding clients annually. This software is robust and incredibly flexible. I had never used a software like this before so there was a learning curve. However, the learning curve was worth the effort because of all the ways it makes my life easier. Tim, the owner and chief designer continues to make the software better almost on a weekly basis. Changes are always intuitive and easy to understand. I plan to continue using the software as long as I'm in the photography business.

Vendor Response

by Pixifi on March 04, 2016

thank you Matt!!! you Rock!!!!

Pixifi is the best!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Tim Hussey the mastermind behind Pixifi. He is directly involved with his customers. Making sure any issues are quickly resolved and requests for improvements be heard. Pixifi has every feature you could want and more.

Cons: it is time consuming to set up but once it's done it practically runs your business for you.

Vendor Response

by Pixifi on March 04, 2016

Thank you Michelle!!! <3 If you have any ideas to make the setup process even easier, please let me know!

Pixifi changed the way I run my business!!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi can be a bit of a challenge to get set up. However, Tim and Lisa's customer service and immediate response makes the weight of setting it up MUCH easier. They work hard at making sure questions are answered immediately. They have webinars and how-to videos. They provide links full of information that will walk you through setting up. It takes a little while to get things completely set, but once you do it you don't ever have to touch it again! Then you can basically sit back and let Pixifi automate and run your business for you. Since using Pixifi I no longer make the mistake of double-booking. Everything I need is immediately at my fingertips. And, to top it off, it's made doing my taxes so much easier! I can't ever imagine using anything else!!!

Vendor Response

by Pixifi on March 04, 2016

thank you Amanda! If you have any suggestions on how to make the setup process easier, Please let us know!! <3

Best Business Decision I've Made

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hands down, this has changed my organization and helped me in so many ways! Tim and Lisa have the highest level of customer service I've ever experienced. The software is constantly updated with new features, always evolving.

Vendor Response

by Pixifi on March 04, 2016

thank you so much Libby!! You ROCK!! <3

Love pixifi!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before I signed up for this software my organizational skills were a mess. As I started getting busier I realized I HAD to do something. I've been with pixifi for 2 years now and everything is done on time thanks to them. I get leads, send proposals, get signed contracts and payments all within minutes of contact with my potential client.

Vendor Response

by Pixifi on March 04, 2016

thank you so much Ashton!!! <3

Pixifi is a sanity saver!!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This studio management software, and the customer support, are amazing!! I have tried several other systems and nothing ever lives up to the high expectations that are met by Pixifi. It saves me so much time and headaches in my business :)

Vendor Response

by Pixifi on March 04, 2016

thank you Cassandra!!!! so glad that Pixifi is saving you time!!! <3

The best office management system out there!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi changed the way I ran my business. After the initial set up, this thing runs for me and works as my virtual assistant. Tim, the founder and genius behind it, is the most helpful person you'll ever know! Need an update? Have a wish list? He's like freaking Santa Claus! The best. I couldn't run my business without this program.

Vendor Response

by Pixifi on March 04, 2016

thank you Emily <3 <3

Best Customer Service & Top quality

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi is a wonderful photography business management tool. It has saved me countless hours of admin work. It's like having a personal assistant and more! The customer service is incredible! Often, answers are within minutes. Highly recommended!

Vendor Response

by Pixifi on March 04, 2016

so glad to hear that Melissa! thank you for your kind words!! <3

AMAZING!!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi is the best client management program there is! Trust someone who has tried them all. Pixifi is simple to use and works great plus the customer service is top notch :D

Vendor Response

by Pixifi on March 04, 2016

thank You Karinda!!! <3 <3

Amazing Customer Service

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Best it It! Pixifi has changed my business and the way we function. Love It!

Vendor Response

by Pixifi on March 04, 2016

awesome! thanks Rodney! if you need anything just give a shout!

Great Product!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best customer service hand down. Always adding new features and listening to the customer!

Vendor Response

by Pixifi on March 04, 2016

thank you Keith!!

The best software and customer service experience.

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi has the fastest and most helpful customer service I've ever received from any other service. On top of that they are committed to tailoring their software for your needs in order to make running your business easier for you. Highly recommended giving Pixifi a chance!

Vendor Response

by Pixifi on March 04, 2016

thanks Paul!!! You rock!!! <3

Best product out there

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am in love. I've tried pretty much every client management system out there and there's nothing that helps me run my business like Pixifi does. It literally does everything - contracts, invoicing, questionnaires, timeline, auto emails....you name it. My clients think I'm so on top of everything and just boosts my client experience so much.

Vendor Response

by Pixifi on March 04, 2016

Thank you Nicole! you ROCK!!!! <3

If I could give 10 stars for customer service I would.

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using PixiFi for nearly 5 years. After trying many alternatives to manage my photography business I eventually settled on PixiFi. PixiFi helps you manage every aspect of your business, from lead management to contracts signed. As with any software you need to invest the time to set it up and get it tweeked to the way you run your business but it is worth every minute upfront to save your thousands of hours down the road. The support from Tim, the owner, is out of this world and is very responsive to helping you get started. Also the closed Facebook group is very active and you can get responses to your questions very quickly.

Vendor Response

by Pixifi on March 04, 2016

Thank you Tony!!!!!!

Changed my business

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: At the start of me growing my business I joined several studio management program trials to decide which would fit me best. Pixifi won by a landslide , having everything you could possible need as a pro photographer (aside from QuickBooks integration which is actually IN the works!!!) . It was easy to set up, especially with workflow, questionnaires, invoice , reminders, emails and contract templates already set up for you to use and customize(this is just scratching the surface)... The automation and customization is outstanding and helps set me apart from other's. One thing that definitely stands out is the level of customer service. Not only can you email the creator directly, but they have a FAQ, toooons of tutorials , and best of all- a Facebook support group that you can ask any question to do with Pixifi and either the creator Tim or one of his knowledgeable associates will help until your issue is resolved. It's so out of the norm and so completely amazing. Will never go anywhere else. Highly, HIGHLY recommended.

Vendor Response

by Pixifi on March 04, 2016

Thank you Celestina!!! <3

Awesome Photographer Software

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros, this list goes on and on. Online booking system, appointment scheduling, digital contracts, accounts receivable and payable tracking, client tracking, event timelines, workflow organizer, automated email system for event reminders, invoice reminders and so much more.

Cons, non that I can think of.

Vendor Response

by Pixifi on March 04, 2016

thanks Joe! So glad you're a part of us!!

LOVE Pixifi

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been using Pixifi for the past six months, and I absolutely love it.

What's better is that Tim, the founder, is personally available consistently to help people figure out the platform, fix minor bugs, and will even add features to benefit the requests of just a few people.

I'm a fan.

Vendor Response

by Pixifi on March 04, 2016

thanks James!!! you are awesome!! If you need anything just give me a shout!!

Perfect software!!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software so great and very thorough. Tim has thought of everything and chances are if he hasn't, he will add it with your request!! The support through FB and email is top notch - always quick answers. As with any big software program there is a bit of a learning curve but stick with it. It is TOTALLY worth it!

Vendor Response

by Pixifi on March 04, 2016

Thanks Jessica!! So glad to have you as part of the Pixifi family! If you have any ideas on how to make the learn curve less "curvy" please let me know!!! <3

Great software

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are still learning it, but so far so good!

Vendor Response

by Pixifi on March 04, 2016

Thanks Julie! If you need anything just give a shout and we'll help!!! <3

Make your life less complicated

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I cannot talk enough about how much pixifi has helped me to simplify my photography business! Definitely worth it! You will save so much time which in turn will allow you to be more successful in your business!

Vendor Response

by Pixifi on March 04, 2016

thank you Elyse!!! you are awesome!!! <3

The software is awesome!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is absolutely awesome! We were at the point in our business of either hiring extra help or find a client management software program to help us out. Pixifi was the answer! Once we set it up, we were able to run and grow our business without incurring the cost of hiring someone to manage appointments, emails, and invoicing.

Vendor Response

by Pixifi on March 04, 2016

thanks Michael!!! So glad that Pixifi helps you run your business so effectively!!! <3

Rich feature set for a modern photographer

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are almost no cons... unless you consider that new features are added regularly, and you must learn those new features in order to take advantage of them.

The pros are numerous... including the best customer service you can find. Almost instant response on their very active Facebook support page. If not from one of the staff, then from several active users within the group who have set up much of their own site dynamics and are happy to answer questions. Email support is also available for more complex issues or questions. The software does have a learning curve, but if you follow the "wizard" closely, you'll have it all learned and ready to go in just a few days. If that doesn't work for you, there is a service available that will help you get going (it's extra, but is one-time).

Honestly, online booking is probably my favorite part, as it is seamless into my studio and I can book sessions 24/7. There are too many features to list, but the website has plenty of insight. It's not fluff, either. It's a great bit of software, and gets better all the time.

Vendor Response

by Pixifi on March 04, 2016

thank you Tony!!! You rock!!! <3

Pixifi keeps me looking like a Pro

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was struggling to do it all when all I wanted to do was take photos and meet cool people. Pixifi keeps me organized in a way I never thought possible. It also makes me look awesome with the client portal, digital contracts (using real signatures), questionnaires, reminders, expense reporting, income reporting... Etc. I can't imagine not having it now.

Vendor Response

by Pixifi on March 04, 2016

thank you Jackelynn!! You ARE a Pro!!! :) <3

Small business game changer!!!

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi was a total game changer in my business! This ever-growing software system has evolved SO much and keeps evolving to meet the needs of my always growing and always evolving business. And for that, I'm so thankful. We are SO organized with regards to our clients and events, and it's made the entire process seamless and easy. Having this software accessible online has, perhaps, made it the most versatile! We can access it any time from anywhere. And that's huge! Because if I want to go on vacation AND book a wedding at the same time, I can. Super easy! Like any new program, there's some setup. But it's all so customizable that it's TOTALLY worth the time. In addition, I have been impressed with the personable and highly responsive customer service since day one. I was one of the early adapters of the software and because of all of the reasons above, I chose to become a "Lifetime Subscriber" a few years ago. This software has more than paid for itself. I am a more confident and much more organized creative professional because of it. BONUS: My clients love how easy it is to manage their contracts, invoices, questionnaires, etc. through their client portal and I look totally profesh from start to finish!

That said, I'm not one to give confident reviews without doing my research. Other programs and software have come along and I've taken the time to test out some of their engines. I've chosen to stick with Pixifi because their system was more robust, more tailored to my needs, and again - the customer service totally rocks! They are far superior to most other software systems I've come across for so many reasons.

Vendor Response

by Pixifi on March 04, 2016

<3 <3 <3 thank you Robyn!!

Allows me to focus on what's really important in my business !

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi has changed the way I'm able to do business¿ it Allows me to focus on my clients and garnering new business and what's really important in continual the growth and success!

Vendor Response

by Pixifi on March 04, 2016

yeay! thanks Tara!!! So glad to have you with us!!! <3

I love Pixifi

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software truly does everything you need to manage your studio from capturing leads, client workflow to financials. It is a bit cumbersome to set up, but this is because it is so customizable. The customer service is beyond amazing, they have me as a client for life!

Vendor Response

by Pixifi on March 04, 2016

thanks Jeanie! I'm still working on making the setup process even easier!! <3

Game Changer

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pixifi was a game changer for my business! I'm now able to rock not only the artistic side of things, but also give my clients the best business experience because of the organization that Pixifi provides for me!

Vendor Response

by Pixifi on March 04, 2016

thanks Loren!! so glad that Pixifi helps you rock out your business!! ;)

Pixifi is THE BEST. No other can compare.

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are no cons of this software. The software works wonderfully. It does things I didn't even know I need, and now I wouldn't be able to live without. Tim is a one-man coder and with as often as he is rolling out new features you wonder if he actually sleeps. On top of the constant stream of new and updated features, the customer service is OUT OF THIS WORLD. Seriously, if all customer service was this great the world would be a different place. Pixifi always and forever!

Vendor Response

by Pixifi on March 04, 2016

thank you Katy!!! You ROCK! <3

Amazing

Mar 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I don't know what I would do without Pixifi. It's an amazing tool and very easy to use once you have set it up. What to say about Pixifi? I don't know how I ever ran ShadowCatcher Ltd. Photography, LLC without it. Before Pixifi I would book my appointments and then have another meeting with the client for contract signing, then another meeting for deposit or payment. Pixifi has streamlined the back end of the business so much so that I can now be out meeting prospective clients, sign contracts with current clients and spend more time shooting. Because of Pixifi I can now say that I work smarter not harder.

Vendor Response

by Pixifi on March 04, 2016

Thank you Lori! So glad to have you as part of the Pixifi family!