# Pixifi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Pixifi the right Photography Studio solution for you? Explore 103 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/128862/Pixifi/reviews

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Pixifi

4.8 (103)

[View alternatives](https://www.capterra.com/p/128862/Pixifi/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Pixifi

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

KA

Kevin A

Energy ConsultantUtilities, 2 - 10 employeesUsed the software for: 6-12 months.

“The great custom templates and the integration with other applications such as Google Calendar make it a major convenience for everything work related, a genuine time saver.“

June 21, 2022

JM

Jamie M

OwnerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years.

“The new ownership has taken away our lifetime perpetual licences to use their product without warning and without any sort of contract cancellation.“

July 2, 2025

JM

Jamie M

OwnerEntertainment, 2 - 10 employeesUsed the software for: More than 2 years.

“I’ve been apart of this wonderful Pixifi community for over a decade now and it saddens me where the new ownership is taking the product.“

July 2, 2025

Graham C

Managing DirectorPhotography, 2 - 10 employeesUsed the software for: More than 2 years.

“I have now left Pixifi and I would encourage anyone serious about running a business to avoid it, and the other products that these folks own.“

August 10, 2025

## Showing most helpful reviews

Showing 1-25 of 103 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jenna S.  
Owner  
Photography  
Used the software for: 1-2 years

### "The Best Decision I've Made for my Business - Hands Down!"

August 4, 2019

5.0

I've gotten so many hours back in my business! I used to spend countless hours every week manually sending invoices, scheduling clients, making task lists, and sending emails, but now - I feel like I have my weeks back! I like to think of Pixifi as my unofficial administrative assistant. It is worth every single penny! I even purchased lifetime access because I'm so confident that I will use it for as long as I have my business! I can't imagine NOT using Pixifi.

Pros

I can't even begin to describe how much Pixifi has changed my business - for the better! A little over two years ago, when I was looking for all-inclusive studio management software, I just wasn’t finding any that made the cut. I was SO overwhelmed with trying to figure out which management software would suit my business’s needs best. Again and again, I kept trying out a piece of software, only to realize halfway through getting it set up that it didn’t have a key feature that I felt like I needed. And I kept getting more and more frustrated! After maybe five or six attempts at setting up different management systems, I decided to make a list of EVERYTHING I could ever want in a studio management software… even if it seemed like what I wanted was out of reach. So, I sat down, typed out a list, and, on a whim, posted that list in a few Facebook groups to see if anyone had any suggestions, not really believing that anything existed that could do exactly what I needed. Low and behold, I was wrong! Someone commented on one of my posts: “Have you heard of Pixifi?” No, I had not – but as soon as I started researching Pixifi, I knew it was the management software for me! With robust features including automation, scheduling calendars, workflows, contracts, and invoicing capabilities, I decided right then and there to sign up for Pixifi – and I’ve never once looked back! On top of all of its robust features, Pixifi has the BEST customer service I've ever experienced.

Cons

The one thing that is challenging with this software is the amount of time and energy it takes to set up. Once you DO get it set up - it will save you tons of time! But because it is such a robust system, it does take quite a bit of time to set up.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Tave Studio Manager](https://www.capterra.com/p/92909/Tave-Studio-Manager/)

Reason for choosing Pixifi

Simply put - Pixifi could do, and does do, more. While some of these management softwares had a few (or even most) of the features I wanted, Pixifi had everything AND more.

Review Source

Response from Pixifi

August 5, 2019

thank you Jenna for the great review! If you need anything just let me know! -Tim

Paola P.  
Guest Relations  
Photography  
Used the software for: 6-12 months

### "Very helpful studio management tool that looks great!"

September 8, 2018

5.0

Using it daily for studio management after trying several different tools.

Pros

My favorite part is the booking system and the way it handles each lead/client from the beginning of the process all the way to the point where every deliverable has been provided to them. The workflow visualizer tool is amazingly helpful as I can just sit down and see the big picture of the business, what needs to be done when, what's more important, etc. Now back to the booking system: the Google Calendar integration was KEY for me, as I used a different studio management tool before that did not provide it, and it was a big daunting to be depending on two different calendars all the time. Other than this, it offers what you would expect from any most studio management tool (online invoicing, contracts, proposals) but it does it in an elegant, simple to understand and customizable way. Since I handle quite a big team, the SMS feature was the dealbreaker for me. I am able to automate SMS reminders for photographers and clients! That right there is a dream come true and a big time saver.

Cons

The price can be a big steep at first and the idea of spending as much on a single tool can seem crazy. Once you use it for a while and you really understand how much time, effort, and possible mistakes it can save you from, you'll be giving them your money right away. Customization can be hard at first, but watch the tutorials and you'll be able to get the most of it in no time.

Review Source

Graham C.  
Managing Director  
Photography  
Used the software for: 2+ years

### "Sadly, the wheels feel off and it crashed and burned"

August 10, 2025

1.0

I have now left Pixifi and I would encourage anyone serious about running a business to avoid it, and the other products that these folks own.

Pros

I was with Pixifi for years and it was great. The previous owner was fantastic. Then it got bought over and now the customer service is terrible.

Cons

They don't care about their customers. Terrible customer service. The product is dated. Shady practices regarding lifetime members. Just check out their socials - no posts from users, because they are all banned from posting.

Switched from

[Tave Studio Manager](https://www.capterra.com/p/92909/Tave-Studio-Manager/)

Go High Level provides many more features that Pixifi just doesn't. Pixifi lacks a lot of the major features a photo studio would need. If you are a non-serious amateur photographer, Pixifi would be perfect for you - provided you wanted no customer support. But as a professional, it isn't a product worth considering.

Review Source

eliacim M.  
Gerente  
  
Used the software for: 1-2 years

### "This tool makes my life within the company easier"

April 3, 2018

5.0

Using this software is an excellent experience, I am not a professional photographer, but I must use many photos to work Thanks for Pixifi. The learning was super fast I can handle the photographs, and schedule session calendars and editing. It allows me to save on study costs. Your technical support is wonderful, and the fastest I've experienced in a company Pixifi has allowed me to keep my work very well organized and to remain as a professional with my clients

Pros

\-It is suitable for small and medium enterprises -The software is so accessible that we can still use it without being professionals in photography -Your configuration is easy to use -It has an excellent calendar to use and organize

Cons

\-To familiarize yourself with the process costs a bit, especially if you're not a photography professional, and you use it as an assistant -The management of the brand is not personalized, however this is overcome because the customer service is fantastic

Review Source

April R.  
Owner  
Photography  
Used the software for: 2+ years

### "Amazing software"

December 7, 2017

5.0

I couldn't run my business without it

Pros

Customer service is incredibly prompt, ease of use, has everything . I would highly recommend this software to any photographer. I couldn't run my business without it.

Review Source

JM

Jamie M.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Unethical company"

July 2, 2025

1.0

I’ve been apart of this wonderful Pixifi community for over a decade now and it saddens me where the new ownership is taking the product. Please find an alternative to Pixifi and you won’t regret it.

Pros

The team and leadership from the previous ownership. Anything to do with the previous ownership was great.

Cons

The new ownership has taken away our lifetime perpetual licences to use their product without warning and without any sort of contract cancellation. Their business tactics are very shady and are illegal.the license grants us all future use of Pixifi including any updates and added features. you can view our license agreement here: \[sensitive content hidden\]

Review Source

Sarah D.  
Event and Catering Sales Manager  
Restaurants  
Used the software for: 6-12 months

### "Much more user friendly than other "studio manager software""

July 26, 2018

4.0

Pros

Pixifi is fairly user friendly and easy. It helps keep client info organized and at your fingertips. Tech support was helpful and easy to reach.

Cons

Getting it setup was super time consuming and difficult. I also with they had a few more options for subscriptions!

Review Source

Response from Pixifi

July 27, 2018

Hey Sarah, Hope you're doing well! I've checked our records and we don't see an account under your company name of your name. Also what were you looking for with the "few more options for subscriptions"? Just let me know :) -Tim

Robert B.  
Photo Retoucher  
Photography  
Used the software for: Less than 6 months

### "A must have for photographers"

October 3, 2018

5.0

Overall I'd say this software is a must have for any photographers.

Pros

The software is perfectly catered towards the photography industry.

Cons

I'd like to see yearly subscripton offers.

Review Source

LO

Lucía O.  
Teacher English Foreign Language  
  
Used the software for: 1-2 years

### "Very good tool to edit and organize my photos"

June 22, 2018

5.0

It has helped me learn more about photography and editing

Pros

It is easy to configure and use. You can use it even if you are not a professional photographer. Help to edit and keep your photos organized

Cons

I really do not have negative comments about this software. I love that the customer suport responds quickly and efficiently

Review Source

cC

catherine C.  
Fotógrafo profesional  
  
Used the software for: Less than 6 months

### "Excellent Software for Photographers"

February 2, 2018

5.0

facilitated my work and the organization of my assignments

Pros

this program offers me diversity, and easy handling I also enjoyed having a calendar and the financial tools at my use.

Cons

Maybe you'll spend a little time in the configuration and get familiar with it, but once you have it, it's really worth it. it's excellent

Review Source

Response from Pixifi

February 5, 2018

Thanks Catherine!! If you need anything just let us know!!!

KD

Kristina D.  
Photographer  
  
Used the software for: 6-12 months

### "It will help you with managing your business appropriately. "

March 8, 2018

4.0

Pros

Pixifi is suitable for both small and mid-sized firms. The setup of this software is easy. Just with few clicks, you will be through with the installation process. Using this software will not be hard as the interface is easy.

Cons

Pixifi lacks a trial version. You cannot be able to test it before purchasing it. Starting up may be bit hard.

Review Source

Response from Pixifi

May 7, 2018

Hey Kristina, Saw your review says that Pixifi lacks a trial version which isn't true, I also noticed that there is no account under your name, so it looks like you've never had an account with Pixifi before. So I'm not sure how you are able to leave a review for software that you've never tried. Please let me know if I'm in error, and you have actually used our software. -Tim

RW

Rebekah W.  
Owner  
  
Used the software for:

### "Pixifi Has Given Consistency To My Business"

March 4, 2016

5.0

Pixifi has helped my business tremendously! What I love about it: -Unbelievable customer service!! Tim goes above and beyond what is expected. -Proposal pages give you the ability to send a proposal to your client and your client can choose their package, choose add ons, sign a contract and pay in one window. It's fantastic. -It keeps track of my expenses and income and upcoming income. -I open it every morning and it gives me a list of tasks I need to do. Cons: -There is a little bot of a learning curve when you start. -There are so many features that it takes awhile to discover which ones you want to use for your business and which ones you don't care for.

Review Source

Response from Pixifi

March 4, 2016

Thanks Rebekah! <3 If you have any suggestions on how to make it easier to use, Please let me know!

TJ

Tony J.  
Owner  
  
Used the software for:

### "If I could give 10 stars for customer service I would."

March 4, 2016

5.0

I have been using PixiFi for nearly 5 years. After trying many alternatives to manage my photography business I eventually settled on PixiFi. PixiFi helps you manage every aspect of your business, from lead management to contracts signed. As with any software you need to invest the time to set it up and get it tweeked to the way you run your business but it is worth every minute upfront to save your thousands of hours down the road. The support from Tim, the owner, is out of this world and is very responsive to helping you get started. Also the closed Facebook group is very active and you can get responses to your questions very quickly.

Review Source

Response from Pixifi

March 4, 2016

Thank you Tony!!!!!!

JH

Jason H.  
CEO/ Photographer  
  
Used the software for:

### "Best Product I ever used to manage clients."

March 4, 2016

5.0

When it came to studio management Pixifi was the best decision we have made. We did our research, and Pixifi was always the winner. With its constantly evolving interface and amazing customer service, Pixifi not only simplified our business, it gave us our lives back. Pixifi keeps our invoices, contracts, and questionnaires all in one place and always safe. We have the ability to set up a client portal, send a contract, send a invoice and receive payments with one easy click. Our clients love the interface and know that all of our interactions are in one spot. Its a complete game changer and allows us to concentrate more on the things we love doing, and always know that our business is streamlined and ready to go. Jason Henriques Henriques & Co. HenriquesAndCo.com

Review Source

Response from Pixifi

March 4, 2016

You rock!!! thanks Jason!!! <3

SB

Sandra B.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Great software to keep organized"

August 15, 2017

5.0

Better organization and options for staff roles

Pros

All of the features are great. You can have leads automatically imported, use your calendar within the software and book clients.

Cons

I wish they had the ACH option for payments or a way to manually add your own cc processing company. A bit pricier than the competitors

Review Source

Response from Pixifi

August 16, 2017

Thanks Sandra! The ACH feature is on the list to add in!!! stay tuned!!

NK

Nicole K.  
Courier  
Consumer Services  
Used the software for: Less than 6 months

### "I love this product!"

November 28, 2019

5.0

I'm specifically solving my management issues of keeping track of appointments.

Pros

I'm terrible with managing things and this product helps me keep track of everything, including in my appointments and leads.

Cons

Nothing really. I f in and everything this product has to offer useful.

Review Source

Response from Pixifi

November 29, 2019

Hey Nicole, Thanks for the review! I went to look in our database for your account and none exist under your name or company name. Could you email me your account number? helpme@pixifi.com thanks! Tim

YR

Yasmeen R.  
  
  
Used the software for:

### "The feature set beats the competitors' by far"

March 16, 2016

5.0

Been using it for years and it has grown so much in that time. New features and integration added regularly so the competitors really have catching up to do. Pricing pages, workflow automation, booking pages, workshop pages and all customizable! I can even track other peer businesses (vendors), second shooters, locations! It does so much! It takes some time to set up but so do the other competitors. For a while I wanted to build my own, but now with Pixifi, all thr features I needed are built-in, so why reinvent the wheel?

Review Source

Response from Pixifi

March 16, 2016

Thanks so much Yasmeen!!!!

PN

Philip N.  
  
  
Used the software for:

### "Great product. "

March 5, 2016

5.0

Slightly steep learning curve but very powerful. This software needs to be setup properly before you can get the most benefit from using it. It's worth taking the time to go through the recommended setup procedures. They use a few wizards to help you get started. Once you get things working day to day usage is pretty easy. Customer service is excellent, and the product is constantly being improved.

Review Source

Response from Pixifi

March 6, 2016

Thanks Phillip! If you have any suggestions on how to make the setup process even easier please let me know!!

JM

Janice M.  
Owner  
  
Used the software for:

### "Fantastic Software and Service"

March 17, 2016

5.0

I've used a few different products in the past to manage my studio. This is the only one I've ever stuck with. I rely on it for EVERYTHING having to do with my studio. I'm not quite sure how I managed without it before, but I can tell you it was messy. I love being able to access my studio info and send invoice from anywhere. The customer service is BAR NONE TOP NOTCH. Questions are answered almost immediately and the system is constantly eveloving.

Review Source

Response from Pixifi

March 17, 2016

Thank you Janice!!!! you rock!!! <3

JL

Jessica L.  
Photographer  
  
Used the software for:

### "Amazing product "

March 5, 2016

5.0

I have been a lifetime member from the start. It's easy to use and the creator loves feed back and is super fast to make changes.

Review Source

Response from Pixifi

March 6, 2016

Thanks Jessica!!! <3! So glad you're with us forever!!!

KW

Kate W.  
Owner  
  
Used the software for:

### "Pixifi makes life easy"

March 4, 2016

5.0

I have to say I love Pixifi. It makes our studio management so easy for too many reasons to mention here and the customer service is absolutely unparalleled. You will not find another software that responds to questions faster than Pixifi. In fact, more often than not I get an e-mail response back from them before I've even closed the application to move on to something else. You can't beat it!

Review Source

Response from Pixifi

March 4, 2016

Thank you Kate <3 !!!

MC

Mandy C.  
Photographer  
  
Used the software for:

### "This studio management system gave me my life back!"

March 4, 2016

5.0

This system is amazing! Managing my business is now so easy & efficient with everything in one place. Keeping up with events, clients and communication all from one system. Absolutely amazing! The best part is also the customer service, which is a rare find. There is always someone to help you out within minutes! Thank you to the creator Tim for giving me my life back!

Review Source

Response from Pixifi

March 4, 2016

thank you Mandy!!! <3

NS

Nicole S.  
Owner/wedding photographer  
  
Used the software for:

### "Best product out there"

March 4, 2016

5.0

I am in love. I've tried pretty much every client management system out there and there's nothing that helps me run my business like Pixifi does. It literally does everything - contracts, invoicing, questionnaires, timeline, auto emails....you name it. My clients think I'm so on top of everything and just boosts my client experience so much.

Review Source

Response from Pixifi

March 4, 2016

Thank you Nicole! you ROCK!!!! <3

EC

Emily C.  
Wedding photographer  
  
Used the software for:

### "The best office management system out there! "

March 4, 2016

5.0

Pixifi changed the way I ran my business. After the initial set up, this thing runs for me and works as my virtual assistant. Tim, the founder and genius behind it, is the most helpful person you'll ever know! Need an update? Have a wish list? He's like freaking Santa Claus! The best. I couldn't run my business without this program.

Review Source

Response from Pixifi

March 4, 2016

thank you Emily <3 <3

MG

Matt G.  
Owner  
  
Used the software for:

### "Pixifi Rocks"

March 4, 2016

5.0

Seriously I have tried multiple other studio management systems and nothing comes close to Pixifi. The support here is the best of ANY company I have ever dealt with...in any industry. I am a lifetime member and would not even think of using anything else.

Review Source

Response from Pixifi

March 4, 2016

Thank you Matt! So glad you're a forever member of the Pixifi family!! <3

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