--- title: "Miro Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Miro the right Idea Management solution for you? Explore 1702 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/128955/Miro/reviews/" page_type: "reviews" language: "en" --- Miro 4.7 (1702) [View alternatives](https://www.capterra.com/p/128955/Miro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Miro Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews OR Orest R Sales managerChemicals, 11 - 50 employeesUsed the software for: 1-2 years. “It does have it’s disadvantages, such as the limit on dashboards and the small number of free templates, but it also has many advantages that make virtual teamwork easier and faster. Once you get the hang of it, it becomes a very useful and even fun tool!“ March 15, 2026 Nicole G Senior Insurance AgentInsurance, Self-employedUsed the software for: Less than 6 months. “It could get laggy with lots of users on the file, sometimes we would have trouble locating specific parts of the project because there were too many details in one screen.“ March 16, 2026 SB Sakshi B Business Intelligence AnalystOil & Energy, 10,001+ employeesUsed the software for: 1-2 years. “Miro supports collaboration with colleagues easily as it allows multiple users to work on the same board at the same time as all the changes are synced in real time in the cloud“ August 26, 2025 RV Rakhi V QAInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “As boards get larger, Miro can start to feel a bit heavy—performance can slow down, and it becomes harder to find things unless the board is kept tidy.“ April 13, 2026 SS Said S FacilitainerEducation Management, Self-employedUsed the software for: More than 2 years. “I use Miro regularly for workshops, trainings, and brainstorming sessions with clients, and it's become hard to imagine running those formats without it.“ March 14, 2026 MB Matt B Senior Application Solution AnalystNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “The main downsides are that structured diagrams don’t export in a useful hierarchy, overlapping items can be painful to work with because of the layers, and it would be better if you could add more detail to items without cluttering the board.“ January 4, 2026 EW Emma W President - Berklee A and R GroupMusic, 201 - 500 employeesUsed the software for: 1-2 years. “The real-time collaboration is magical: seeing my colleagues' cursors moving live on the screen truly feels like we are together in the same room.“ June 24, 2026 TB Taiba B Email Marketing AssociateMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “Large boards can become cluttered and slightly hard to navigate, and performance may slow down when working with complex or content-heavy boards.“ April 3, 2026 ## Showing most helpful reviews Showing 1-25 of 1702 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrea L. Innovation Manager Translation and Localization Used the software for: 6-12 months ### "A Must-Have for Visual Collaboration" August 3, 2026 5.0 Our overall experience with Miro has been very positive. It has become an essential collaboration tool for our team, making it easy to brainstorm ideas, map processes, plan projects, and run workshops in a shared workspace. The interface is intuitive, and the real-time collaboration features make teamwork seamless, whether participants are in the office or working remotely. We also appreciate the wide range of templates and integrations, which help us organize work efficiently and adapt Miro to different use cases. While very large boards can sometimes become difficult to manage and some advanced features require a bit of learning, these are minor limitations. Overall, Miro has significantly improved collaboration and productivity across our team, and we would recommend it to organizations looking for a flexible and user-friendly visual collaboration platform. Pros What we liked most about Miro was how easy it is to collaborate with teams in real time. The platform is intuitive, making it simple to organize ideas, map out workflows, and run brainstorming or planning sessions. It offers a wide variety of templates and collaboration tools that help keep meetings productive and projects well organized. Miro is also highly flexible and adapts well to different use cases, from project planning to process mapping and workshops. It provides excellent value for money, and the regular updates and new features continue to improve the overall experience. Cons While Miro is a very capable collaboration tool, larger boards can become cluttered and more difficult to navigate as projects grow. Some advanced features also have a learning curve, especially for new users, and certain capabilities are only available on higher-tier plans. Overall, these are relatively minor drawbacks and do not outweigh the platform's strengths. Review Source EA Estrella A. Software Engineer Computer Software Used the software for: 2+ years ### "Miro: The Ultimate Infinite Canvas for Planning" July 10, 2026 5.0 For 4+ years, it’s been my go-to for planning work and personal projects. It’s highly versatile, easy to use, and functions as a great visual project management tool that offers excellent value for money. Pros The infinite canvas gives me absolute freedom. Building out complex technical diagrams, custom project timelines, and brainstorming ideas feels completely unconstrained and smooth. Cons When boards get packed with hundreds of shapes and cards, the app can lag heavily. The built-in chat and messaging tools for live collaboration also feel basic and a bit clunky. Review Source AF Allen F. Director of IT Computer Software Used the software for: 2+ years ### "Miro is a great way to visualize" December 2, 2025 3.0 Miro has been great for visualizing things for our customers. We have had some really great meetings due to Miro. When looking at this from a forward looking perspective though, Miro becomes a challenge to data security and data retention. Pros Miro can be an awesome tool for visualizing ideas and organizing thoughts. The features and plugins are great and the support from the customer support team has been great as well. Cons Once you're in Miro, your data is kind of trapped in the application. There are ways to export but there are size limits on exporting. What makes it more difficult is that there is no way to track the overall size of your board while you're designing it so when it comes time to export, I find myself breaking things into many smaller boards or frames. If we knew this before trying Miro, we probably would have looked into alternatives. Now we feel stuck. Alternatives considered [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Reason for choosing Miro Miro was used by some of our customers and we liked it more. Review Source EP Eric P. ERP Supervisor Leisure, Travel & Tourism Used the software for: 2+ years ### "Excellent visual co-operation tool." July 29, 2026 5.0 With our team size and the amount of travel itineraries we process, Miro has been a useful organizing, visualization tool. It's not without its flaws, but it has made collaborative planning easier, and is worthwhile for our department. The regular product updates are much appreciated, but there should be more emphasis on performance improvements. Pros Miro has been a valuable tool for our project planning and brainstorming sessions, particularly when working with other departments. I really like the ability to plan our workflows visually, that's helped me with the bookings and who's doing what. With different kinds of templates it becomes much faster to make plans for client events, and the option of having the team engaged during the conferences creates much more interactive and productive discussions. Cons Sometimes it can get a little crowded, particularly when there are too many boards or collaborators. The ability to select a board and easily organize it or put it into archive without having to go through all of the older boards would be nice. Also, if you have slower internet, loading large boards can be rather annoying when on team calls. Review Source KK Keith K. Field Operations Manager Facilities Services Used the software for: 2+ years ### "It's great for remote brainstorming, though the pricing adds up pretty fast." August 14, 2026 4.0 Miro gets the job done for our client work, but I’m constantly second-guessing if it’s actually worth the price tag. For running remote workshops or mapping out visual strategy, it’s honestly tough to beat. I just really wish their pricing model was better suited for agencies like ours that deal with external collaborators all the time. Still, we keep paying for it, I guess that says it all. Pros We use Miro for workshop facilitation and strategy mapping with clients. The infinite canvas is great for things like design sprints or when we’re mapping out user journeys. Having templates ready to go really saves time when we’re prepping for a session, which is honestly a big help. The real-time collaboration is smooth, too, everyone can pitch in during video calls without that annoying lag you find in some other tools. Plus, exporting the boards as PDFs for client deliverables is pretty straightforward. Cons The pricing really stings when you’re running a small agency. Since every client needs their own seat, the costs add up fast once you’ve got a few projects going at once. It’s also tough for some clients to pick up the interface right away, there’s honestly a bit of a learning curve there. Plus, the performance can get pretty laggy on those really big boards once you start piling on a bunch of sticky notes and images. Review Source AC Andy C. Sales Director Sporting Goods Used the software for: 2+ years ### "It helps keep our regional sales team on the same page." August 7, 2026 4.0 Does what we need for distributed sales planning at a reasonable cost. Not perfect but gets the job done for coordinating a mid-sized team across multiple markets. Beats the spreadsheet chaos we had before, and our parent company already had licenses so adoption was straightforward. Worth it for the time saved in alignment meetings alone. Pros We map out quarterly territory plans and customer pipelines across Southeast Asia without having to fly everyone into Jakarta. The templates help us get started on account mapping sessions pretty fast. Honestly, our team picks it up in maybe 20 minutes, which really matters when you’ve got reps who would much rather be closing deals than learning some new platform. Plus, the real-time updates mean I can see what my managers are planning without getting stuck in those endless email chains. Cons Gets sluggish when we load up boards with too many customer accounts and data points. The mobile app is pretty limited, which is annoying since half my team works from the field. Pricing jumps fast if you need more than basic features. Wish the export options were better for pulling data into our CRM reports. Review Source Aneesa A. UI UX Financial Services Used the software for: 1-2 years ### "Great software to use" July 3, 2026 4.0 Overall experience with Miro. It was an easy software to use, especially with the free option. There are a few things to do Pros What I liked most about Miro is the simple ui of the website and the functionality of the side nav. Nothing was complicated, and it was easy to find things. E.g., If I wanted to create a template, I just select the template icon on the side nav, and it has a whole range of categories in it. Cons What I least liked about Miro from an accessibility point of view is that it would be great to show the name of the icons in the nav on the left side of the board - I appreciate it shows when you hover, but from an accessibility point of view, it would be great to see it by default without hovering. Review Source DB David B. Marketing Manager Food & Beverages Used the software for: 2+ years ### "Miro simplifies project management and collaboration." August 24, 2026 5.0 Miro has enhanced my marketing sector by helping me manage projects. It is easy to use it and has wide range of templates. Pros Miro has a very intuitive user interface and wide range of templates. I use it in managing my marketing projects and workflows. Miro helps me to connect with remote team and create mind maps more easily. Cons Miro works well for me. It's easy to use it provides real-time project management features and makes it easy to collaborate with team. Review Source NT Nicole T. Event Marketing and Operations Marketing and Advertising Used the software for: 2+ years ### "The infinite whiteboard " July 29, 2026 5.0 The platform helps me clarify complex ideas, align the team around a shared artistic vision, and accelerate marketing campaign rollouts without any spatial limitations. Pros I use Miro daily as a true virtual wall. The variety of pre-built templates (mind maps, content calendars, strategy matrices) saves me a ton of setup time when launching new initiatives. Cons The initial learning curve for canvas controls and layer management can also trip up new team members who aren't used to design tools. Review Source Beatrice K. Marketing Specialist Environmental Services Used the software for: 1-2 years ### "Great for collaboration" August 3, 2026 5.0 Overall, positive experience, especially in a learning or project-based environment. Can highly recommend. Pros Love the large board and its ability to be a virtual whiteboard, storing and hosting ideas for multi-use collaboration. Cons Sometimes it ca be glitchy with loading everything when you have many people working all at once on a project. Review Source RV Rakhi V. QA Information Technology and Services Used the software for: 1-2 years ### "Miro over 4 years" April 13, 2026 4.0 It’s a very good tools for collaboration and visual thinking, especially for cross-functional work where you need quick alignment and shared context. While large boards can become messy or slower over time, it’s still extremely effective when used with good structure and a clear purpose. Pros It is how quickly it helps teams get aligned—whether it’s brainstorming, mapping flows, or running a workshop, everyone can contribute in real time without needing to be in the same room. I also really like how flexible it is: sticky notes, diagrams, templates, and frames make it easy to turn messy ideas into something structured and shareable. Cons As boards get larger, Miro can start to feel a bit heavy—performance can slow down, and it becomes harder to find things unless the board is kept tidy. Also, when multiple people are editing at once, boards can get cluttered quickly, so it takes discipline (or strong templates) to keep things organized and easy to follow Review Source SS Said S. Facilitainer Education Management Used the software for: 2+ years ### "Versatile and powerful" March 14, 2026 5.0 I use Miro regularly for workshops, trainings, and brainstorming sessions with clients, and it's become hard to imagine running those formats without it. The flexibility, the depth of features, and the fact that most people already have it in their toolkit makes it a reliable go-to. It's one of the few tools where the visual format actually adds value rather than just adding steps. Pros Miro fits naturally into how I work as a freelancer. The visual whiteboard is flexible enough to handle anything from structured workshop flows to open brainstorming sessions. Most clients already know it, which saves a lot of onboarding time. The feature set is deep without feeling overwhelming once you're in it. Cons The free plan is limited - you'll likely need a paid tier to get the most out of it for client work. Review Source JF Jeffery F. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Visual Collaboration of All Times: Miro" September 7, 2025 5.0 Planning, tracking and collaborating on projects has been seamless with Miro. Project collaboration is another great experience that I have had with Miro. Pros Miro’s intuitive user interface (UI) makes it easy to access features. I like that Miro enhances real-time collaboration which boost performance across all departments in my organization. Cons The previous version was lagging when the board was loaded with too many elements - the current version is flawless anyways. Review Source VR Verified Reviewer Founder Apparel & Fashion Used the software for: I used a free trial ### "Excellent ops tool" January 8, 2026 4.0 excellent for visual thinking and workflow mapping in operations using the free version, it really helped us iterate on process design but we won't be using the full system at this time. Pros We specifically tested Miro for its operational capacities. It really shines at helping ops teams visualize complex workflows and dependencies. Mapping processes, swimlanes and bottlenecks on an infinite canvas makes it easier to see where work stalls and who owns what. Real-time collaboration and templates help teams align quickly and linking boards to work in other systems (via integrations) keeps things connected. We found it especially useful for cross-functional planning sessions, retros, ops playbooks, etc. Cons If you need structured task assignment, or resourcing built in, you might still need complementary tools? Boards can get messy without disciplined organization (even though that is the same in most tools). We didn't test it out with the whole team, but intuitively it feels like some teammates would struggle with the freeform canvas at first. Review Source MS Monica S. Regional Field Marketing Executive Information Technology and Services Used the software for: 2+ years ### "Miro is a necessity for marketing people especially startups" December 4, 2025 5.0 I think Miro is a necessity in my working life now - especially for startups where you need to juggle multiple tasks at the same time. It is flexible and easy to use. Pros Easy visualization tool especially when we need to do brainstorming and information presentation - Miro comes in easy and flexible. Cons Sometimes when there's too much data or boards it will lag and the launching time will be quite long. Review Source Angel U. QC Import and Export Used the software for: 6-12 months ### "Give it a try!" April 29, 2026 4.0 Occasionally, boards can become cluttered and difficult to navigate when multiple teams are collaborating, and very large boards may experience performance slowdowns. Alternatively, this products handles messy ideation early on, then helps you organize, cluster, prioritize, and turn ideas into clear plans. Pros We used Miro for presentations and really enjoyed the experience. The platform is highly effective in connecting designers, product managers, engineers, sales, and quality teams, allowing everyone to collaborate seamlessly. Its intuitive interface makes it easy for cross‑functional teams to adopt and use without a steep learning curve. Cons Although the basics are easy to pick up, some advanced functionality (workflows, integrations, automation) takes time to fully learn and adopt. Review Source VR Verified Reviewer Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Miro is great" March 6, 2026 4.0 I really like it, found it really easy to get started and loved how I could customise the look of it all. Pros Its very good UX, very visually pleasing adn very easy to get started, use and share with others. It's flexible and makes brainstromign easy, interactive and inclusive. Cons You have to pay for a lot of the most useful features, which is frustrating. you can only have a small number of boards on the free version. Review Source NN Nour N. Tech and Security Consultant Hospital & Health Care Used the software for: 2+ years ### "Miro is essential for our collaborative work" March 20, 2025 5.0 I create dashboards to illustrate our security processes and map different possible scenarios of cyber attacks. I can present complex information simply so I can see the picture clearly. I design and monitor security protocols and quick responses to vulnerability incidents. Real-time collaboration is beneficial for simulating scenarios and responses. Pros We can work in real-time, simultaneously, and in the same space. This is great for creating and sharing security protocols and analyzing risks among all team members. The software is very easy to use, so we can concentrate on applying the functions efficiently without distractions. We can integrate Miro into our workflow seamlessly. Miro meets security standards, so we don't have to worry about the data we enter into the app. Cons I would like to be able to customize the access controls more. I feel that company data is secure in-house, but I want to safeguard it more. Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: Less than 6 months ### "Miro Miro on the wall" November 17, 2025 4.0 I used this application for a graduate course. Our group utilized this platform as a white board for brainstorming, large scale collaborations, and organization. Overall it was easy to use but difficult when it came to selecting data and moving it to another space like canva or excel. I cannot speak to the cost because it was included in of costs for our course at SCAD. Pros My favorite thing about Miro was the scalability that was included in a space. It really allowed for brainstorming to be mapped around a specific point without having the raw thought or concept lost in a bulleted format. I also liked I could see real time my classmates working and track any changes that were made. Cons The difficulty in copying information that was pasted from other group members. We needed it to see some work in this space but we couldn’t manipulate it the way we could in other applications. Review Source VR Verified Reviewer Director Research Used the software for: 2+ years ### "Easy-to-use design thinking platform" September 2, 2025 5.0 Pros We use this for our agile/scrum stand-up meetings as well as other meetings we hold offline for task management. Cons Did not encounter any issues, we really like the Miro integration with other tools including Teams and Slack. Review Source AM Antoine M. Local IT Technician Computer Games Used the software for: 2+ years ### "Make your data beautiful " June 27, 2025 5.0 Pros Miro allows you to do pretty much anything with ease and has really good third party software integration Cons When creating really big and complex board, the loading time can be a bit long. The Crtl + F search function is annoying and often end up modifying the text of the board instead of typing in the searching box Review Source Monica G. Cloud Engineer Telecommunications Used the software for: 2+ years ### "Decent diagramming, missing some features, better than Visio" June 9, 2025 4.0 Overall, good diagramming software. I wish AWS icons/templates were already included. The integration with Jira is good. Price is okay with the starter plan. Pros I like the diagramming/whiteboarding functionality. I like being able to share the board. Basic flowchart is good. I like the emphasis on collaboration. Works with Jira. Cons I wish the AWS templates were included. It is a pain to upgrade plans for some AWS icons. Lucidchart is better for this part. The fish bone template needs improvement. I wish I could embed timelines into slide decks/presentations. I wish I could use "tab" to add to the mind map. Review Source Nicole G. Senior Insurance Agent Insurance Used the software for: Less than 6 months ### "Take Charge of Project Statuses with Miro!" March 16, 2026 5.0 I enjoyed using Miro for project management because it allowed me to visually collaborate with other users and absorb information while getting stuff done together. Pros Miro was easy to use with multiple collaborators - I could see everything we were working on in the same frame, and I could zoom in and out to focus on specific parts. Cons It could get laggy with lots of users on the file, sometimes we would have trouble locating specific parts of the project because there were too many details in one screen. Review Source MG Moran G. Mobile Marketing Lead Consumer Services Used the software for: 2+ years ### "Creates a style that sustains collaboration at every stage of the workflow" January 6, 2025 5.0 Miro created for us diverse and effective spaces that ensure continuity of collaboration, enabling us to communicate information and ideas quickly, and display and update achievements efficiently. Pros Miro is easy to use, perfect for streamlining visual tracking and collaborative planning remotely. With Miro, we connect meeting inputs and organize workflow charts that are understandable to everyone. I loved the ready-made templates that provide the perfect starting point for any idea, ensuring ease of collecting inputs during them and organizing them in an attractive way. I loved the ease of adding updates at any time with documentation, and it is great that the ability to control permissions adds the necessary protection for boards from modifications and tampering. Cons Miro is free of negatives, and it is impossible to slow down when adding or collecting elements. Review Source JgC Joao gabriel C. Recepcionist Hospitality Used the software for: I used a free trial ### "Very nice software to work in group!" March 2, 2025 5.0 I really appreciate to work with Mirro. The sync work and the boards with simultaneous group work makes the life very easy. As we develop many projects with different teams and different companies, the mirror helps a lot to deal with the brain storms, development projects until final conclusion. Pros It is so interesting and useful software to work in group in presence or online. The features are very effective and interesting. Cons No critics about it, I am happy with the software Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.