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Pros
ProcessGene software and service are so good that, for a long time, I didn't want to be the one to "out" this company. Once a GRC company gets too popular, it starts to go downhill.
Best tools, best service- very competitive price. I highly reccomend for ISO compliance.
It was my decision to choose this tool unbelievable what it does - GRC practically for free... best solution at a fraction of the traditional price love it.
We were very pleased with the customer service and the SaaS model was excellent for our needs.
Cons
Can be priced when compared side by side to other similar services. Sometimes I had some trouble finding my way around.
Problem with some chars on the Swedish language version.
Automated our Internal Audit process including risk assessment. Audit and personnel scheduling.
Defining complex workflows took a lot of time when not using Multi-Org and the company charges more for Multi-Org.
Showing Most Helpful
Showing 25 of 97 reviews
"Implementation and setup"
Overall: We purchased after hearing good things about the software, had problems with the implementer (another IT company). Important to choose a good consultant to support
Pros: Very software solution for GRC, MArisk and compliance.
Cons: We chose a German business partner of ProcessGene to implement (an IT company) and that specific consultant did not have sufficient skills.
"The upgrade to ProcessGene "
Overall: We had a different solution for our ERM / GRC (not saying which)- and upgraded to ProcessGene after we were not able to configure.
Pros: Does everything we need - but easily. Heatmaps, configurable charts, financial operational.... (focus on financial compliance) and: Service. Service. Service.
Cons: That we did not know about this company earlier.
"Reports save a lot of time for ITGC complaince"
Overall: Reports and alerts save a lot of time - especially in ITGC recurring tasks. Good GRC software.
Pros: Dashboard, reports alerts. Good service. Company has many IT pros that helped with our IT processes and compliance
Cons: The GUI of the workflow notations can be improved
"Providing a solution for our E-SOX requirements"
Overall: We use PG for E-SOX for the following requirements: - collective responsibility of board members for financial statements and key non-financial information - transparency of transactions with related parties - qualified special-purpose vehicles (QSPE) - An annual corporate governance statement So far - very pleased- I assume there are many features we are not using yet.
"The most Cost-effective GRC software"
Overall: This is the most Cost-effective GRC software we found in the market - we got all functionality we wanted (risk management, diagrams, and control management), and it costs less than other offers we received. Users like to use this tool-because it is easy and friendly.
Pros: Very recommended for risk management and SOX
Cons: SaaS (in general, we prefer non SaaS software)
"Great collaboration capabilities"
Overall: Great for collaboration-we involved ~20 workers in our process modeling project + risk management, and collaboration was very efficient. The automatic correction and updates of flowchrts saved us time. We are very happy we chose this software and recomend to use it when more than few workers are involved in the BPM+risk mgt.project.
Pros: Great collaborative features
Cons: no
"Automated our compliance enforcement"
Overall: Automated our compliance enforcement, saved us the cost of pricly consultants
Pros: Thsi company (ProcessGene) is 100% Service Oriented. Not only the technology is great, but the professional services were provided bu high quality consultants.
Cons: Why do they charge in Euro and not $?... Amyhow- an excellent app.
"Best-Kept Secret of GRC "
Overall: After more than two years of silence, I'm going to let you in on the IT industry best-kept GRC secrets: ProcessGene GRC.
Pros: ProcessGene software and service are so good that, for a long time, I didn't want to be the one to "out" this company. Once a GRC company gets too popular, it starts to go downhill....
Cons: NONE
"Workflow for 800 different store locations"
Overall: The workflow works good for 800 concurrent locations- sent and collected monthly. Nice dashboRDS/reports
Pros: - All technical aspects covered. - Did not require implementation time. - Service very good. - Very simple to operate
Cons: - Pricy compared to other solutions. - Several features we do not need.
"Helped us collaborate on GRC"
Overall: We managed a large scale project improvement project with this tool. As project lead I liked very much the fact that I could use my old Visio documentation and add the PG capabilities on top. Highly recommended.
Pros: I liked very much the fact that I could use my old Visio documentation and add the PG capabilities on top
"Process effective. Price fair"
Overall: After listening to many stories from GRC vendors and advisor we finally chose this solution based on a (real) trial. ProcessGene GRC Worked immediately. Simple. No setup.
Pros: Excellent. Simple. Simple. Process effective. Price fair.
Cons: NONE!
"Automated signatures & policy"
Overall: Fully automated our excel/outlook/word manual process. Required some investment in design- but will saves money and time.
Pros: Saves money and time.
Cons: Takes some "convincing" with users that were used to word/using a pen to sign
"Global solution"
Overall: The only Multi-Org solution we could locate in the market- and a very good one.
Pros: Supports complex multi-subsidiary organizations. Great support and service.
Cons: None. we made a very good choice here.
"SOX 302 sign-off"
Overall: We use it for hierarchal 302 surveys for SOX and it solved many problems we had in managing this workflow manually. Very happy with the software and the ProcessGene team.
Pros: Easy, intuitive, automates manual work
"Used mainly for task management"
Overall: I know there are several othe rfeatures but we mainly use it for task mnagement and enforcement. A tool every audit and complaince officer should use. There are a few changes we requrested and the company developed
"Really helped us with ITGC"
Overall: As a CIO of a medium sized company this solution has been a life saver! Not only IT Risk& Governance- but also IT business process improvement.
Pros: BPM and GRC together excellent !!!!! service
Cons: None
"Great app."
Overall: I have been using the ProcessGene GRC Suite for 2 years and it it is great. Simple to use, and full features (we actually run 2 projects there- risk mgt. and SOX, and we reuse processes for both projects).
"Not only GRC but also +BPM "
Overall: The sox people are using it for their activities but we at the treasury dept al use it for modeling and automating our processes
Pros: Easy to make changes, determine tasks and workflows
Cons: none
"Central place for GRC knowledge"
Overall: In addition to our audit users, all relevant people can see the risks and control lists (as well as dashboards) free of charge using the html reports
Pros: Open access, automation
Cons: none
"Good GRC- for banking"
Overall: As a leading Israeli bank we chose this excellent GRC Suite.
Pros: This is the standard for Israeli banks. Very relaible.
Cons: A bit more pricy than competition.
"Certification for all branches"
Overall: We just completed the certification workflow for the entire organization with 36 branches and all worked great!
Pros: Easy to use, users loved it
Cons: Payment per user
"Workflow for 350 employees works OK"
Overall: Great for collaboration-we have 350 workers in our AML certification workflows + and collaboration was very efficient
Pros: Easy setup
Cons: Graphics can be nicer
"Good for GRC- and PHP users"
Overall: The software works well, and what I like most about it is the connectivity to our ERP system. The BPM features ane nice but we do not use them.
"I never write feedback but..."
Overall: This time I was positively surprised in any aspect- delivery service and quality.
Pros: See above, great value.
Cons: Really none.
"ITGC and BPM"
Overall: The big value is in ITGC.
Pros: Improved our IT operations (3000 users, several apps). Ensured compliance.
Cons: --