# Vorex Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Vorex Software - reviews, pricing plans, popular comparisons to other Project Management products and more.

Source: https://www.capterra.com/p/129013/Vorex-Business-Management/alternatives

---

# 

 Vorex Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Vorex

## What is Vorex?

Powerful & easy to use cloud-based Project Management solution that allows you to create, staff, budget, and accurately track all your projects. Projects can have any number of tasks, each may be staffed independently. Pay and Bill rates may be a fixed amount for the entire project, or different for each task or employee role. You can also elect to use the integrated CRM and Invoicing system. Complete flexibility and ease of use. Try our 14 day No obligation Free Trial to see for yourself.

## What is Vorex used for?

[Nonprofit Project Management](https://www.capterra.com/project-management-software-for-nonprofits-software/) [Help Desk](https://www.capterra.com/help-desk-software/)[Business Management](https://www.capterra.com/business-management-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$35

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Vorex?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=Vorex)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vorex

3.8 (17)

VS.

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$35

Per User, Per Month

Starting Price

$61

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (15)

Ease Of Use

4.0 (951)

Value For Money

4.3 (6)

Value For Money

4.2 (774)

Customer Service

3.9 (14)

Customer Service

4.0 (746)

## Vorex alternatives

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Automatic Time Capture

Automate recording of time to reduce human error

Billable Items Tracking

Track the list of items required to be billed/invoiced to clients

Vorex 60 features

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Tickets are automatically assigned to specific agents based on predefined rules

Automate recording of time to reduce human error

Track billable hours and/or non-billable expenses for work performed

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Gateway through which end users can view past bills and pay current invoices

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Business model where clients pay their lawyer a fee only if the case is won/settled successfully

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Invoices that can be tailored according to company's branding, payment terms and personalized information

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Monitor and record expenses such as purchases or charges incurred

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Form predictions based on past and present data/trends

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Business model that charges based on the amount of time spent on an hourly basis

Automates core HR functions such as talent management, employee evaluation and learning management

Track and manage inventory levels to maintain proper supply

Store and view prior invoices for each account/client

Identify and respond to unexpected problems or failures (ie. "negative events")

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Monitor task progress and planned accomplishments to better manage project status

Manage and handle various international currencies

Different tiers of pricing and billing for different employees and situations

Create, send, and view electronic invoices

Track employee and task times using internet connection

Level of completion within a task

Manage and track financials on a project-to-project basis

Business model that bills clients an amount based on the project/task/job performed

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Manage compensation for out-of-pocket expenses incurred by an employee, client or another party

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Create, manage and track all task activities and progression

Track, manage, or resolve user requests and IT incidents/issues

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track time worked per client

Track time worked per project

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

3.5 (13)

3.5

Based on 13 reviews

## Pricing

Value for money

4.3 (6)

Free Trial

Free Version

Basic

$35.00

Per User,Per Month

Value for money

4.3 (6)

4.3

Based on 6 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (14)

3.9

Based on 14 reviews

## User reviews

Overall rating

3.8

Based on 17 reviews

Filter by rating

5(5)

4(7)

3(1)

2(1)

1(3)

Mentioned topic

Sorted by most recent

LM

Leo M.

CSR II

Hospital & Health Care

### "A good software that your money is worth"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 13, 2019

Good. I will use this software and recommend it.

Pros

This software is cheap on your pockets but works like an expensive one. Our planning and reporting on our company is very complicated but it is now much easier because of this software. You will be able to see the results in a matter of time.

Cons

As for now, money wise, I haven't experienced any hardships on this software. Looking forward to more updates and features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NL

Nisa L.

Projects Manager

Management Consulting

### "Vorex has been a BIG help!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 19, 2017

Pros

It has been versatile enough that we can customize it to meet our unique and specific needs. It has helped out team to be able to work together better and track reporting better. It has helped us to become much more efficient.

Cons

There are very few...I just find that there are odd glitches every once in a while but support has always helped to solve them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SV

Shawn V.

### "This tool takes care of all aspects of business administration"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

April 20, 2017

Referred by one of my friend, who owns a startup, and she told me that this tool is a complete business management tool and I understood that during my personalized demo. The best thing about Vorex is that it takes care of everything on the business management or administration part and lets you take care of growing your business by concentrating on sales and customers. It doesn't do everything that all those fancy tools does, but a perfect solution for people who need one solution for managing time, projects, expense, billing, etc. It is one of the easiest tool to use too, for people like me, who are not tech geeks. Their personalized demo lets you use the tool to the fullest and understand its capabilities totally before starting to pay them. Vorex is easy on my pocket too, does more than what it costs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MT

Michael T.

Implementation Manager

Marketing and Advertising

### "Easy to Use and a Great Value"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 24, 2017

Vorex has a lot of good things going for it. Primarily that the UI and accessibility of the platform are fantastic. It's super easy to use, and nearly all of the features have work-flows that make logical sense. Easy to train up others on using the system as well. Vorex also does A LOT. Everything you could need is pretty much included in the license. Project Management, Time Tracking, Billing, etc are all there. There's CRM functionality, albeit a bit limited. The strongest component of the platform is probably Project Management, while the others are valuable and still useful - they lack some depth when it comes to more complex workflows. For the money, it's a great buy.

Pros

Easy to use, really great price point, and lots of features

Cons

Some of the features lack more advanced workflows

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Kelly R.

General Manager

Management Consulting

### "Overall Project Management Finance Software"

2.5

Overall Rating

2.5

2.5

Ease of Use

2.5

2.5

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 21, 2016

Pros

I like how Vorex has the capability to do everything in one spot. Ex: Finance and Project Management and CRM is huge. Not many softwares have these feature.

Cons

To many steps to get anything accomplished. 10 Step process for Invoices is to time consuming. Project Management dates never work properly. System is not streamlined compared to what we have seen on the market. I have also had a lot of problems with the software not working properly ex: Syncing to Quickbooks, Project Management section

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KG

Kyle G.

Director of Sales

Accounting

### "Vorex Review"

4.5

Overall Rating

4.5

4.5

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 8, 2016

Pros

Full lead to cash system including CRM. Vendor is good.

Cons

Vorex was acquired, not sure about new company. But worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tyler W.

Owner

### "PROBABLY THE WORST BUSINESS MANAGEMENT / PSA SOFTWARE OUT THERE!!! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 3, 2016

This was the absolute worst experience I have ever had with a software company. The software is absolute garbage and crashes CONSTANTLY! We were sending their "Tech Support" department daily videos of 404 NOT FOUND errors on almost every page of their software. They sold us a bill of goods and totally scammed us at every corner. Countless emails and phone calls to them went un-returned. Over 1 dozens emails requesting that they cancel our account were completely ignored. We filled a fraud claim with our bank and blocked them from continuing to charge us... What did they do... They changed their billing information and continued billing us 3 months later. Do not believe a word of the the FAKE positive reviews on this site. The company is run by dishonest thieves who almost certainly wrote these other reviews themselves. Save yourself the trouble, expense and grief of having to trial and cancel this software. They do not support their product and they will not stop charging your card when you request they do so! RUN AS FAR AS YOU CAN FROM THEM!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 3, 2016

Hello Tyler, Thanks for leaving your feedback regarding your experiences with Vorex. After some internal investigation we've uncovered that these issues took place over 12 months ago - obviously you are still quite upset regarding your experience and we'd like to apologize that you came away with such a strong negative sentiment. We stand by the fact that we have many happy customers, and we take the fact that we did not deliver on our promises to one of our customers very seriously. While we can't validate every claim made here, clearly there was a mis-step in the handling of your relationship with Vorex. Vorex has since been acquired back in January 2016, and we'd love to have some productive dialogue around your experience and see if we can show you the good qualities in our offering. Wish you and your business all the best.

CP

Chris P.

Owner

Information Technology and Services

### "Not ready for prime time"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

August 5, 2015

Pros

The product at first seemed simple to use without a bunch of extra unneeded "features"

Cons

It wasn't ready. Difficult to on board, invoicing never worked, quickbooks integration seemed like vapor ware. Terrible business practice. I knew in a week this wasn't going to work, but they would not let me out of the 1 year contract. other vendors are much easier to work with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CF

Chuck F.

Management Consulting

### "An excellent product worth the money"

4.5

Overall Rating

4.5

4.5

Ease of Use

4.5

4.5

Features

4.5

4.5

Customer Service

4.5

4.5

Likelihood to Recommend

9/10

October 29, 2014

Pros

I like the simplicity, cost and power of the data. We needed a sound time management system that could eventually be used for a more sophisticated project management system. We are a small firm (15 users) and up to now have not been very disciplined about project planning and reporting. he Vorex system will help us improve and be able to see the results quickly.

Cons

At this point, I have not experienced any negative elements. However, we are only three months into implementation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LL

Loretta L.

Management Consulting

### "Not user-friendly"

1.5

Overall Rating

1.5

1.5

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.5

2.5

Likelihood to Recommend

3/10

October 2, 2014

Pros

Their team was friendly and seemed to understand what we needed.

Cons

Whenever we had to make changes on our invoices, trying to figure out where to make the changes in the software turned out to be a nightmare. We always (as a team) ended up calling their software guys, who then had to program it for us and get back to us with the changes. We finally gave up and went to a simple online billing system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/129013/Vorex-Business-Management/reviews/)

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