Ragged Mountain Equine Ventures

Stable Secretary


4.5 / 5
12 reviews

Who Uses This Software?

Horse trainers, horse owners, and barn managers represent the target audience for Stable Secretary.


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Ragged Mountain Equine Ventures
  • www.stablesecretary.com
  • Founded 2013
  • United States

About Stable Secretary

Stable Secretary organizes equine information and records with easy-to-use, cloud-based, online software and a mobile app. Stable Secretary enables trainers, managers and owners to enter and access detailed information, files, photos, and records for horses and people in their stable. The system offers reports, summary sheets, reminders, results tracking, invoicing services to track payments and invoices, and it allows users to give access to staff, owners, and providers with set permissions.


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Stable Secretary Features

  • Billing & Invoicing
  • Breeding Management
  • Client Database
  • Expense Tracking
  • Feed Management
  • Horse Database
  • Horse Records
  • Income Statements
  • Medical Records

Stable Secretary Reviews Recently Reviewed!


Does everything

Mar 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is end to end. It has helped me track all services - rides, grooming, feeding, medicines, body work, and shows; it's allowed me to streamline our invoice process, it takes me about 30 minutes to do all my billing at month's end; I track all horses, clients, registration papers, membership numbers.

I use the integrated merchant portal for payments and will begin using its integrated QuickBooks feature over the next month.

I can run a report on any aspect of the business imaginable.

For my final act, I'm hanging large tablet in our tack room to replace or white board... SS will become a digital whiteboard where we will all be able to log our daily activities in real time.

Cons: The look. I like a more color-coded interface. It's definitely not fun to look at. Although they're in the midst of planning an upgrade to their user interface, so I believe this will improve.

There are a few fiddly things, again connected to user experience I would like to see improved. Ie navigation, not having to pop back to a main menu, not having to reselect a drop down for each occurrence. (I used to work in software quality assurance so I'm a pretty picky customer).

Overall: The people at Stable Secretary SO responsive! There hasn't been an issue I've raised that they ignored. A few suggestions have made it into fix requests... But mostly it's been so easy and when I don't know how to get the software to do what I want, I get a helpful suggestion that has worked every time.

Vendor Response

by Ragged Mountain Equine Ventures on April 01, 2019

Hi Salome, Thank you so much for the review! We appreciate the time you took to write about our software, and we also appreciate your kind words.
We are so happy to hear that the software is saving you time and streamlining your record keeping. That was our goal!
Also - you're right. We are about to start delving into improving our online "appearance' - sort of a Spring makeover! We don't aim to do anything drastic, but we want to make the interface nicer on the eye, and - most importantly - make it all more intuitive and easier to use. We've had to deal with these types of "growing pains" in the past. When we add multiple features, it's important for us to then go back to make sure everything is represented correctly in the navigation, etc.
Thank you, as always, for being an active participant in our feedback process. We truly value what you have to say and try to incorporate it into our development queue as quickly as possible. Thank you!

Capterra loader

Fantastic for an educational environment!

Nov 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I manage the equine program for a state university and am responsible for over 60 horses and a revolving door of student employees. SS is a lifesaver for keeping track of everyone in the herd and making sure no one gets forgotten! The email reminders are a fantastic tool to help me keep track with my busy schedule, and the software works wonderfully for collaboration between myself and my employees. The interface is also very user friendly. I was able to learn the program very quickly when I took over the program.

Cons: It would be REALLY nice if you could create an event such as farrier or vaccination, and add from the list of horses. It's somewhat time consuming to have to adjust each horse individually if you need to adjust the recurring time period or anything.

Also, it's not really a big con for me, but if there was anything else I could suggest I would say the user interface could perhaps be a little more visually appealing - modern applications and programs are just so advanced these days that this program appears somewhat basic and bland at first impression in comparison.

Overall: The staff was very helpful and easy to reach when we were working out our payment process (working for a state institution created a unique situation regarding invoicing). I was very happy with how they helped me.

Vendor Response

by Ragged Mountain Equine Ventures on December 03, 2018

Hi Ariel,
Thank you so much for your review! We appreciate your taking the time to write about our product.
One of our next tasks is to revamp the user interface online. We will certainly take into account your feedback.
We are releasing a Beta version of our new mobile app which is WAY more modern. We hope you love it!
Thank you again so much for your review. Please don't hesitate to contact us at support@stablesecretary.com with more feedback if you think of other suggestions!
Kate

Best Barn managment software

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, constant upgrades, simple interface, literally has everything that is needed to completely keep track of an active AA show stable

Cons: the old platform always showed archived horses as active

Overall: This software has made my record keeping and book keeping life so much easier. Everything is done in a few simple clicks. It is very clear in its design and because of that the functionality is far above any other stable management software out there. Our rep is also very timely and thoughtful in her responses, and takes new ideas into her redesigns. I cannot say enough good things about this software!

Vendor Response

by Ragged Mountain Equine Ventures on March 27, 2019

Hi KC,
Thank you so much for taking the time to review our software. We really appreciate it!
We are so happy to hear that we are meeting the needs of your busy show stable! We do love feedback, so PLEASE let us know if you have any suggestions for our online software or mobile app. Your request last fall about medications was super helpful and I'm glad you pointed out that weakness, b/c the new way we handle meds is WAY better, so thank you!!
We are dedicated to continuing to improve and expand both of them, and user feedback is our most helpful influencer. Look forward to more features soon!!
Thank you!
Kate

All your records in one place

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Not only is Stable Secretary easy to keep all your health care records, it is easy to invoice, print reports, show entries, and basic information sheets.

Cons: Does not always have the options you might be looking for (for instance breeds, lamenesses, therapies, etc.) Would like to see an add your own option for all the drop down menus

Overall: Have been thrilled with this software - has taken me from paper health records to paperless!

Vendor Response

by Ragged Mountain Equine Ventures on April 26, 2019

Hi Linnea, Thank you so much for the review! We appreciate it! And, it makes us very happy to hear that our software is helping you to stay organized with less hassle - woohoo!
Most lists in Stable Secretary are customizable, but you're right - not all of them are... yet. At some point, we promise to make that happen.
In the meantime, we can add breeds for you, so just email us at support@stablesecretary.com to tell us what additional breeds you need. And, you can control the list items for injuries (lameness is one of them) and therapies - just go to your Settings page, and click any of the health types under "Lists for Health Records".
Thank you again for your review - we appreciate it! And please contact us anytime with suggestions - we love to hear from users!
Have a great weekend!
Kate
kate@support@stablesecretary.com

Time and money saver

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can enter things in from my iPhone right when I do them

Cons: I have a stable of horses and often times I will have 15 to 18 horses getting the same service on the same day and I wish it was easier to add group activities from my phone such as vaccinations, worming, ect

Overall: I have used table secretary for quite a few years now and it's really saved me so much time and so much money! Before stable secretary I know there were countless services I was performing that I was forgetting to bill for

Vendor Response

by Ragged Mountain Equine Ventures on December 03, 2018

Hi Amanda,

Thank you so much for your review. We appreciate it!

And - you're in luck! We are releasing a Beta Version of our new mobile app which will enable users to add a health or service record to a group of horses on their phone. Our goal is to continue to build up the mobile app so that users can do pretty much everything on the phone that they can currently do online...

Thanks again so much for your feedback. Please don't hesitate to let us know if you have other suggestions that we can incorporate into future development.

Thanks! Have a great day!
Kate

Stable Secretary - with 65 horses

Feb 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: SS makes it SO easy for me to keep track of our herd of horses. I love that I can have access to any information that I want straight on my computer or phone. It is very accessible.

Cons: The navigation is tricky if you are not familiar with the software.

Overall: Overall, I really enjoy SS because of its ease of use. It makes my life much easier managing such a large herd.

Vendor Response

by Ragged Mountain Equine Ventures on February 28, 2019

Hi Hannah, Thank you so much for the review, we appreciate it! And, we are really glad that we are making it easier to manage that many horses!
We agree that the navigation needs work. We are currently working on releasing Tags for Horses and People, a new way to receive and apply Payments for invoices, and a bunch of new stuff on the mobile app. Right after that, we plan to start releasing improvements to the Navigation, as well as improvements to our Breeding section.
Thank you for the review AND for the feedback. User suggestions let us know how to prioritize enhancements and new features, so we appreciate your speaking up!
Kate
kate@stablesecretary.com

Capterra loader

Thank you SS, you gave me back TIME!

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and having one location for all health information in my barn.

Cons: The thing I like lease is that it is pricey for your average barn manager, farm owner, trainer.

Overall: SS is awesome. The program is easy to use, the customer service is top notch, and it truly gives me time back that I used to not have hand logging down all the vet records.

Vendor Response

by Ragged Mountain Equine Ventures on December 03, 2018

Hi Sarah,

Thank you so much for your review and for your feedback. We are so happy that it is helping you to stay organized and to save time!! That's our goal, and we're so glad that we've achieved it for you!

We try to keep prices as low as possible while not sacrificing on the maintenance, support, and development of new features for the product. We try to keep prices reasonable per horse, and have a variety of products and packages in the hopes that trainers can find one that fits their needs and budgets. We also do run specials, and have affiliated with USHJA and USEA to offer discounts to certified trainers within those organizations. We offer savings for nonprofits, law agencies, and educational institutions. If you have peers who are interested but find the cost prohibitive, please have them contact us to discuss.

Thank you again! Have a great day!
Kate

Awesome

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that my billing is accurate and up to date, I can easily enter items to each customers account as it happens so that i am not forgetting things a t the end of the month.

Cons: not much- it is easy and even my barn manager , who was very skeptical, loves the ease and accuracy of the website and app.

Vendor Response

by Ragged Mountain Equine Ventures on March 27, 2019

Hi Wendy,
Thank you so much for taking the time to review our software. We really appreciate it!
We are so happy to hear that we are meeting your needs. We do love feedback, so PLEASE let us know if you or your barn manager has any suggestions for our online software or mobile app. We are dedicated to continuing to improve and expand both of them, and user feedback is our most helpful influencer.
Thank you!
Kate

Its a good program just needs a few bugs to be fixed.

Jun 19, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Everything on this program is in alphabetical order, allows for you to personalize each person and horse.

Cons: There is no way for you to view people that you have archived, it is s though you have deleted them. Under the stable category, the reminders section is never up to date, it does not refresh once you have entered in what it says is past due.

Vendor Response

by Ragged Mountain Equine Ventures on June 21, 2018

Hi Katie, Thank you very much for your review!

You can view Archived People from the People page. There is a link to "view archived people" right next to the Add New Contact button, similar to the main Horses page.

Please let us know what reminders are not refreshing - they should update if you check them off as "done", or if you add a new record in that same health category, indicating that you accomplished the task of the reminder.

Please feel free to email us directly at support@stablesecretary.com or call us at 617.564.1241 with other questions or feedback.

Thanks again for taking the time to review!

Kate
Stable Secretary

Allie Panetta

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use and keeps me organized.

Cons: Nothing!! I love it!! I have all my records available at the click of a button.

Overall: It's been a great experience. My horses are organized. I keep track of everyone's bills, coffins, shots, farriers. It even helps my vet and farrier with they're billing.

Vendor Response

by Ragged Mountain Equine Ventures on December 03, 2018

Hi Allie,

Thank you so much for your review. We really appreciate it. And we are SO ecstatic to hear that Stable Secretary is helping you stay organized. That is our goal, and we are working hard to keep improving the product to make it this great an experience for everyone.

Thank you!!
Kate

Easy as riding a horse.

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stable Secretary is so easy to use that I can do it on horseback. When at the vet I have all the information I need right in my hand.

Cons: It takes a little bit to figure out how often to set up next due dates on joint injections.

Overall: I can have all of my horse owners and horses information in the palm of my hand. Being able to also download the app on more than one phone helps every one in the barn stay up to date and informed.

Vendor Response

by Ragged Mountain Equine Ventures on December 13, 2018

Hi Tina,

Thank you so much for reviewing our software! We appreciate your taking the time to share your feedback with other potential users. Also, we are planning to redo the user interface online in order to make it easier to find what you need.

Thanks again!
Kate

Picture

Mar 22, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I really like that it has a picture for each horse.

Cons: The picture doesn't enlarge when you click on it anymore. Need a summer and winter pictures on the front page.

Overall: I think it can be a great product but the price is too high. If the price was about half of regular price would be better.

Vendor Response

by Ragged Mountain Equine Ventures on March 27, 2019

Hi Jim,
Thank you very much for writing us a review! We do love feedback.
We will make it a priority to put back the ability to enlarge the horse photos. You can currently upload many pictures of the horse in the Uploads section online, and then access them (and enlarge) from the mobile app - in the Horse's Uploads tab. We do plan to implement the ability to have multiple horse profile pics at some point, that the user could easily scroll through to ID a horse, but I don't see that happening for another 6 months or so.
Thank you again for reviewing our software!
Kate support@stablesecretary.com
PS. I wish we could give our sw away for free, but we are committed to continuing to develop it to be stronger and better for our users, and that costs money. We still put almost all of our revenue right back into our product to benefit our users!