Who Uses This Software?

Enterprise IT organizations particularly in regulated industries like Healthcare, Manufacturing, Finance, Government and Education.


Average Ratings

25 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.50/month/user
    See pricing details
  • Pricing Details
    Pricing is based on number of user identities we are managing.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Avatier
  • www.avatier.com
  • Founded 1997
  • United States

About Avatier Identity Anywhere

Outdated architecture. It's the root cause of the problems that plague identity management platforms today. Only Avatier delivers a private instance, cloud-independent, or on-premise Identity Management platform in just minutes, using secure Docker containers. This enables organizations to scale and innovate faster, conquer and embrace change, and to dominate their competition. Avatier manages access to all business apps & assets together to manages them as one.


Avatier Identity Anywhere Features

  • Access Request Management
  • Account Management
  • Compliance Management
  • Multifactor Authentication
  • Password Management
  • Role Management
  • Single Sign On
  • User Activity Monitoring
  • User Provisioning
  • Biometric
  • Credential Management
  • Knowledge-Based Authentication
  • Mobile Authentication
  • Multifactor Authentication
  • Out-of-Band Authentication
  • Policy Management
  • Self Service Portal
  • Single Sign On
  • Social Sign On
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Event Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • IP Protection
  • Spyware Removal
  • Two-Factor Authentication
  • Vulnerability Scanning
  • Web Threat Management
  • Web Traffic Reporting
  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management
  • Biometric
  • Credential Management
  • Identity Federation
  • Multifactor Authentication
  • Password Management
  • Policy Management
  • Social Sign On
  • User Management

Avatier Identity Anywhere Reviews Recently Reviewed!


Password Management

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use -- users are guided through enrolling and utilizing the features of unlocking account and password changes. Agent software quick and easy to install. Definitely a cost saver in regards to IT Support staffing.

Cons: The support for smaller organizations could be problematic. While responsive to software production issues, the required SQL database and IIS platform are typically not supported. We appreciated the support assistance we received for both (we do not have a DBA or website staff person), but it was made clear that it typically would have fallen under billable assistance as opposed to product support.

Avatier Privilege & Role Reconciliation

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As as Service Desk Manager at the time our Service Desk organization utilized single sign on for all of our users throughout our organization. Along with a single point of management when assigning our users security. Our internal customers were also able to reset their own passwords from a single point. The report function was easy to use manage.

Cons: The product at the time did everything that we had need at the Service Desk.

Overall: Overall with the ability to have single sign on was a major benefit for the Service Desk. Also the product allowed us to manage our remote field users by identifying those users that had not longed into the domain and allowed us to contact those user.

Great Tool, Great Support

Apr 09, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love Password Management and how it helps us with incident avoidance. We are just getting set up on some automation for onboarding and offboarding and look forward to being more efficient.

Cons: The set up time , but this is mostly due to our own environment.

Overall: They have been great and very supportive. The Password Management tool works great and I look forward to more automation.

Easy Access Management

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Provides end-users with the ability to request access to various systems and network shares.

Cons: We seem to have lost the ability to revoke access.

Overall: Our end-users are able to easily request various types of access to servers, applications and network shares. This eliminates the need for the service desk team to assign access.

Great Product, Great Service

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexability to manage all accounts from one pane of glass and sync accounts

Cons: On checking account status, uses questions rather than current password.

Overall: We have been using this product for year and it works great. Reduced our overall ticket load by empowering the end users.

HDI Conference Product Review

Apr 10, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use for what we need; ability to manage accounts.

Cons: Based on what I saw today, I did not see anything I disliked. Would like to be able to use this to integrate to our ITSM system (Cherwell)

Overall: Used for password management.

Set it and forget it

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We setup this software 5 years ago and it just works. Our users can reset their own passwords quickly and easily!

Cons: I can't really think of anything that we don't like about Avatier Password Station.

Avatier Review

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoyed the ease of use and the navigation.

Cons: I have no complaints of using the software.

soft-lockout question

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: super easy to use. has many options available

Cons: lots of hidden features. sometimes its hard to find what you are looking for

Overall: support was awesome. Rep was great

User friendly on request submission.

Jan 29, 2019
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Our tool is not friendly like other tools.

Cons: Avatier tool is not friendly like other tools, users are getting confused if we display all privileges at once.

Lower call volume to service desk

Apr 09, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have many applications that the service desk receives calls on. Avatier lowers the volume for AD password resets. We have about 95% of licenses being used currently.

Cons: Trying to get end users to remember about the tool when not used often. Not the fault of he application but would like a good way to remind end users of ease of use and value

Overall: I have used avatier as a third party support and currently use in new role. I make it a point to enroll and demo avatier to all of our new hires and have received great feedback once completed

Avatier product review

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to configure the application

Cons: Sometimes it is not intuitive. The documentation assumes a certain level of knowledge on the tool-set. It is not easy to use if you are at a lower level.

Professional support

Mar 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the support team is extremely knowledgeable with all of the support case that I have opened over the years.

they know exactly what the issue is when I open a case and there is never any guess work on their behalf

Cons: none. the product works and is very reliable.

Avatier is great!

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having the ability to unlock or reset your AD password from anywhere with an internet connection is such a valued asset in the IT industry

Cons: Only issue I've seen is if a user attempts to reset but misses some security questions, sometimes the web portal will trigger a reset even though it was not successfully performed by the end user. This in turn causes the end user to require manual assistance from on-site support

Overall: Overall, this is a great product and saves your company and techs from doing a lot of extra leg work so they can focus on more important issues at hand.

Upgrading to V7R3

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very easy to upgrade the software with the help of Customer support. Our software had stopped working when we upgraded our IBM operation system from V7R1 to V7R3. Michael was able to jump in and assist and got us back up and running in no time His knowledge of the software and of the systems was stellar.

Cons: We had no warning it would not work on this version.

Overall: Being down for a couple days made us realize how much we depend on this software to change passwords!

AIMS - Avatier Identity Management Software Review

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very modern software and it doesnt look like it was made by IT for IT, Very sleek

Cons: DNA I do not have any negative reply on this section

Overall: Great tools

Great Product

Apr 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use and easy to learn aspects of the software.

Cons: This software has been a great help to our company so far. No complaints.

Overall: Excellent product that helps improve reporting and streamline our processes.

Avatier Delivers!!!

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Seamless integration and simplified administration. Avatier is ahead of the curve with this product. Knowledgeable staff supporting you along implementation. Overall great product and experience.

Cons: Pulling in data and cleaning up is never fun but all things considered it went pretty smooth.

Great Product

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use for customers as well as admins. Great addition to any company

Cons: Nothing, I like everything about this software.

Review

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and flexibility to use in the our infrastructure

Cons: nothing stands out with the product that i would say is a con

Overall: The tool was extremely easy to use

User account issue

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use in accessing and working within your software.

Cons: There was nothing I liked least about the software.

Great Product

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is easy to use and always available.

Cons: Nothing comes to mind about a downside to the product.

Avatier is solid

Aug 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Avatier presents an easy to use product that is intuitive and straightforward.

Cons: The software requires enrollment by all users in order to effectively utilize the tool.

Overall: The staff have been accommodating and helpful with understanding and implementing the tool.

Nice and Sweet

Apr 11, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It was very easy for the user base to manage password

Cons: nothing at this time but in the future i would be happy to inform

Avatier Identity Anywhere Proof Of Concept

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is simple and easy for most of our computer users.

Cons: I don't have any response to this question

Overall: This tool will automate and centralize the consistent secure access to our computer users. While efficiently controlling access and allow us to respond faster to changing business relationships.