# Accruent Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Accruent the right Real Estate Property Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129088/Accruent/reviews --- Accruent 4.6 (19) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Accruent Ease of use 4.4 Customer Service 4.4 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Managing Director Environmental Services Used the software for: 2+ years ### "The go-to propoerty maintenance system for mult-site pub operators" January 29, 2024 5.0 Pros Simple to use, our field team were able to use all aspects. Clean simple reporting. We also used the APIs to live-link jobs into our Job Managment System TeamPoint. Cons No issues, the product works really well from a contractor's viewpoint. Review Source Response from Accruent February 6, 2024 Thank you for reviewing Accruent software and for being a loyal customer. At Accruent, we are always striving to be the best technology partner that we can be, and your honest feedback is crucial to our continuous improvement and growth. Please don’t hesitate to reach out if you have any questions moving forward. FA Fon A. Proprietor Restaurants Used the software for: 1-2 years ### "It is useful, organized and time efficient." March 12, 2021 4.0 Though there are better options to pick from, Accruent still does the job. At times, it was difficult to upload documents which made the overall experience frustrating. Pros The GPS tracking feature is a great plus for this product, because it lets customers know that our employees are on-site during field/customer visits. This also helped us to properly manage our time on the field. All work orders can also be seen in one interface including completed, pending and overdue assignments. Cons The main thing I liked the least is that work order coming from an email could bot be rejected or accepted. Apart from this aspect, the overall product is organized. Review Source VR Verified Reviewer Billing Retail Used the software for: 2+ years ### "Not very intuitive" February 4, 2019 4.0 There are definitely better options but it does the job Pros Accruent does a good job storing all of the info necessary to complete the job. Cons it is very hard to enter a record. uploading a document is tedious. the system makes it hard to search by PO# or Store # Review Source KW Katie W. Account Manager Construction Used the software for: 1-2 years ### "Time Saving, Useful, Organized" July 31, 2018 5.0 Pros I am able to view all pending, in progress and overdue work orders in one place. The gps tracking lets our customer know that we are on site and for how long, leaving no time discrepancy. Cons I do not like that you can not accept or reject a work order from an email. That is one of my favorite aspects of service channel. This program is definitely more organized though. Review Source AS Alan S. Project Analyst Information Technology and Services Used the software for: 2+ years ### "Great webservice for project management and control. Easy to understand and meet all needs" September 17, 2018 5.0 Pros various functionalities, activity control, workload, dashboard and control of hours worked in each activity Cons Too much information on the screen can disrupt new users. Could export reports with attached images. Review Source ML Marcos L. Project Analist Information Technology and Services Used the software for: 1-2 years ### "To recommend" October 9, 2018 5.0 I could use something like the project manager to organize the tasks in my daily life. Pros Is a good web application to control and preview the workload of the team. Very use to plan and share tasks. Cons There are some bugs we can find. For example, in the main page called Tasks, when you click in "Show More" to expand the list of task and projects, it just repeats the tasks. Review Source LF LEANDRO F. Project Analyst Information Technology and Services Used the software for: 1-2 years ### "Fast" September 27, 2018 5.0 Pros Very fast and organized, this tool can be used for all companies. It's a great tool to create projects. Cons It's necessary click in the button save to save all modifications. It isn't cool do it every time, In my opinion the process to save could be automatic. Review Source AH Audrey H. Manager Real Estate Used the software for: 6-12 months ### "Great management software" April 1, 2018 4.0 Definitely a useful program Pros I really enjoyed how accruent set up the home page and the software in general is easy to navigate even when your a new user Cons What I liked least with the product was probably the font used and sizing of certain aspects but just cosmetic issues really. Review Source AR Alexandra R. Administrative assistant Industrial Automation Used the software for: 6-12 months ### "We have our ups and downs but overall good company!" March 9, 2018 5.0 Pros We tried Accruent for a while to help us out on our projects and maintain a good schedule of our jobs. Cons The only problem is that it came to a point where we didn't have the time to go through all the hoops of the program so we decided to go with another company. Review Source SK Simon K. Forestry Technician Industrial Automation Used the software for: ### "A person with limited technological skills can really benefit from this software" February 23, 2018 5.0 This software has changed the way I look at technology in my life. Tools such as this are great for the laymen just getting into the field as well as for the professional looking to hone their skills. Pros Ease of access was the best part of this experience for me. Knowing very little about the product before I began, I was able to easily and intuitively access the software and utilize the resources available. I was amazed to find this software set up to address my needs without requiring any sort of specialized skills or knowledge to achieve my goals. Cons I wish there were more applications for this in my daily life. If i could find a software modeled on this to handle other tasks that require review I would utlizize them to their fullest. Review Source BW Brittney W. Accountant Real Estate Used the software for: 1-2 years ### "Accruent Software Review" April 26, 2018 5.0 Very useful program. Pros Great software for businesses of all sizes to manage their day to day operations. It offers users market planning and site selection capabilities. Cons There are many different features on this software so it takes a while to learn all the loop holes and that takes time away from managing but also helps to learn. Review Source MW Moses W. Head of Finance Department Commercial Real Estate Used the software for: 6-12 months ### "Accuruent is the requires no previous skills in property management its the easiest." June 12, 2018 5.0 Accruent is best solely for scheduling activities but not really for managing big property. Pros Very easy to set up and use, user friendly as it displays its homepage in a very friendly way, it very efficient in scheduling activities, cheap and really great quality for money. Cons The features are not much as a property manager would expect especially for big size of property, customer support needs an improvement. Review Source KE Kaycie E. Manager Real Estate Used the software for: Less than 6 months ### "Great Product" February 6, 2018 5.0 Pros User friendly and very easy to navigate around making it something that I will likely keep using in the future. Cons I did not like that the features that this product offers are kind of limited. Although it accomplishes what I need. Review Source GC Gabriel C. Project Analyst Information Technology and Services Used the software for: Less than 6 months ### "The facility to manage." September 27, 2018 4.0 Pros The Project Management application is very useful and intuitive, the sync is quick and the information is I. Cons Somethings in the Project Management like the size of the page (need to use a scroll) I guess that could be improved. Review Source VR Verified Reviewer Paralegal Used the software for: Less than 6 months ### "Useful and very easy to use" April 12, 2018 5.0 Pros The software is extremely easy to navigate even for the technologically challenged used. It fit my needs to a T Cons I don't really have a negative position about this software. If I had to choose something I would say a customization feature would be nice. Review Source DG Dante G. Director Real Estate Used the software for: Less than 6 months ### "Invest in Software that\`s designed around your business needs!" September 13, 2017 4.0 It will save you time and money! Pros It is simple and user-friendly, It\`s a to the point application that focusses around your needs to create structure in your business to spend more time on the stuff that makes your auditor smile! Cons It serves a local audience and not written for an international clientele. It has a shortcoming to specialize in a specific operational practice Review Source iO iyalekhue O. Student Primary/Secondary Education Used the software for: Less than 6 months ### "Does the job" July 4, 2018 4.0 Pros Accruent is a relatively nice software, has lots of nice features, including managing total work order of a project. Cons so far, clients have not had any real complain about the Accruent software, but i think a public price would help sell the software faster, instead of always contacting support for price. Review Source TC Tanner C. Accountant Real Estate Used the software for: Less than 6 months ### "Accruent is great!" January 31, 2018 5.0 Pros Was easy to learn and has a breadth of different options that were great. I found that it had everything I needed. Cons Not many cons with this product. I would say that while options were great, I would have liked to been able to customize more. Review Source CJ Cody J. Property Manager Real Estate Used the software for: Less than 6 months ### "Really good, actually" June 8, 2017 4.0 Pros Very easy to use. I've used many other tools and some could be buggie. Not the case with Accruent. I loved it! Cons Overall, I didn't love the display/homepage. If it's something they can improved, this tool would be even better. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.