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FAMIS 360 is a complete facilities lifecycle management/CMMS system. Like all CMMS systems, it can help users with space planning, utilities management, energy management, maintenance management, asset tracking, and compliance. That said, FAMIS 360 is purpose-built for higher education, CRE, and the public sector, and it has key functionalities – like key control and complete facilities lifecycle management – that make it an excellent tool for this space.
Provider
Accruent
Located In
United States
Foundation
1999
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
Android, iOS
Training
In Person, Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
360Facility was purpose-built for the corporate and property management industries to help real estate and facitilities leaders manage their people, property, and assets.
Content Source: FAMIS 360
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FAMIS 360 Reviews
"IDA loves FAMIS 360"
Overall: We have had FAMIS for 4 years now, and our overall experience is very good; the 1000 plus population can report to our on-prem HelpDesk problems in the offices, restroom, conference rooms; and a work order is sent to FAMIS for engineer or technician work
Pros: We like the tracking Work Orders portion of the product. And we love working with [sensitive content hidden] monthly; he adds quite a bit of value!
Cons: We need more APIs from cloud to on-prem systems and back--even from EMS to FAMIS API interfaces would be nice.
"Salt Lake County"
Overall: It’s has been a good tool with the occasional issues
Pros: Ease of use. User interface is friendly
Cons: Not having a full understanding during implementation
"Salt Lake County"
Overall: Its been a good experience so far. It has only been about 2 years.
Pros: Being able to leave comment's had been a huge win.
Cons: Not being able to customize to our needs.
"Sue’s FAMIS360 Survey"
Overall: Very good, again ease of use and setup and the support team is very responsive when issues arise.
Pros: Ease of use and setup and can be accessed by everyone in a company. Ease of integrating with Serraview
Cons: Providing more restrictions so if you set up an integration that notices would alert the user they should not be allowed to reassign a ticket to anyone other than who it was setup to go to. We find that to be an issue for some of our accounts
"Great Product for Facility Management"
Pros: User friendly and able to reopen or reassign tickets to complete tickets.
Cons: A little more difficult to give permissions to authorized users without instruction.
"Software anyone can use"
Pros: Great connection, easy to use and setup considering with our company of over 100 locations. Like the controls and what we can do with our team to make services easier for our field department
Cons: Some of the upgrades are expensive. Follow up calls involve too much when you know the path you're going down.