--- title: "Tebra Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tebra Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/129169/Tebra/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Tebra Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tebra ## What is Tebra? Tebra’s medical practice management software offers an all-in-one solution to streamline the administrative and operational tasks of healthcare practices. From scheduling and billing to patient record management, Tebra’s platform integrates seamlessly with electronic health records (EHR) to enhance efficiency and improve patient care. Get paid faster, maximize reimbursements, and streamline billing. MPM helps practices manage workflows, reduce administrative burdens, and focus more on delivering quality patient care. Tebra’s user-friendly system supports practices of all sizes, optimizing daily operations. ## What is Tebra used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,388 user reviews Reviews sentiment Positive 74% Neutral 8% Negative 18% Pros & cons Intuitive and efficient navigation Comprehensive training resources Persistent technical problems Unreliable phone support experience ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2026 - Medical Billing / 2026 - Medical Practice Management / 2026 - Mental Health / 2026 - Physical Therapy / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tebra?[Manage this product listing](https://www.g2.com/products/tebra-previously-kareo-patientpop/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tebra 3.9 (1,388) VS. [4.3 (722)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (1,385) Ease Of Use 4.5 (722) Value For Money 3.7 (1,015) Value For Money 4.2 (591) Customer Service 3.8 (1,305) Customer Service 4.3 (658) ## Tebra alternatives [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (860)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) Highest Rated [Jane](https://www.capterra.com/p/178984/Jane-App/) [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178984/Jane-App/) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) [4.5 (682)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/93446/AestheticsPro/) [Alleva](https://www.capterra.com/p/180899/Alleva/) [4.5 (283)](https://www.capterra.com/p/180899/Alleva/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180899/Alleva/) [View all alternatives](https://www.capterra.com/p/129169/Tebra/alternatives/) ## FAQs about Tebra Overview ### What problems does Tebra solve? Tebra solves fragmented practice operations by centralizing scheduling, patient records, documentation, claims, electronic remittance advice, payment posting, and patient communications. It helps independent practices, billing companies, front-office staff, and clinicians track unpaid claims, manage reimbursements, reduce manual data entry, coordinate patient access, and spend more time on care rather than administrative handoffs. Answer based on 822 reviews Overview ### Which roles and teams benefit most from Tebra? Tebra is most used by practice owners, executives, and practice managers overseeing independent medical offices. Billing managers and medical billers use it to manage claims, payments, and revenue-cycle tasks, while physicians, nurse practitioners, and clinical staff document care, schedule patients, and coordinate daily office operations. Answer based on 1248 reviews Overview ### What company size and industries is Tebra built for? Tebra is built for small independent practices, with 97% of reviewers from small businesses and Medical Practice its top industry at 48%. It also serves Hospital & Health Care and Health, Wellness and Fitness organizations, each representing 15% of reviewers, while midsize and enterprise users account for 2% and 1%. Answer based on 1387 reviews Features and Usability ### What are the key features of Tebra? Tebra includes appointment scheduling and calendar management for organizing patient visits, along with charting and patient records management for documenting and accessing clinical information. Its e-prescribing supports sending prescriptions to pharmacies, while claims management and medical billing handle claims, denials, balances, and payments. Tebra also covers HIPAA Compliant. Answer based on 130 reviews Integrations ### Which third-party tools and platforms does Tebra integrate with? Tebra integrates with 2 third-party tools: Microsoft Excel and QuickBooks Online Advanced. These connections support spreadsheet-based data work and accounting processes. Reviewer references to Kareo Billing largely describe Tebra’s former Kareo product identity or internal billing workflow, while WebPT and Stripe also appear in reviewer feedback. Answer based on 643 reviews Getting Started and Support ### How easy is it to onboard and train a team on Tebra? Tebra offers live online sessions, videos, and documentation, including Tebra University resources and onboarding coaching. Reviewers report that front-office staff, clinicians, and new EHR users often learn core workflows quickly, while billing teams, administrators, and teams configuring complex features may need more time, guided training, and follow-up support. Answer based on 273 reviews Getting Started and Support ### What customer support options does Tebra offer, and how do users rate the experience? Tebra offers email/help desk, a knowledge base, and phone support. Many users describe representatives as responsive, patient, and knowledgeable, with helpful guidance for billing and onboarding. However, some report long waits, delayed ticket follow-up, inconsistent expertise, and unresolved technical or account issues after onboarding. Answer based on 477 reviews Security ### How does Tebra handle data security and access control? Tebra uses secure patient records, a secured web-based billing system, secure portals, and HIPAA-approved secured telehealth. Administrators can set user-profile permissions to include or exclude employee functions, while clinicians can choose what information to share. Reviewers also report account lockouts, password-reset difficulties, limited secure PDF delivery, and no reviewer-confirmed second-factor authentication. Answer based on 26 reviews Billing ### How well does Tebra handle medical billing and claims? Tebra helps medical practices manage in-house billing, claims, payments, and patient accounts within the same system as scheduling and records. Small practices often find the billing tools intuitive after training and value greater financial visibility. However, some users find reporting, rejected-claim workflows, payment collection, and complex adjustments difficult to navigate. Answer based on 390 reviews ## Who uses Tebra? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and efficient navigation 92% positive reviews out of 352 Most users report ease of use makes daily tasks faster, with intuitive navigation and minimal training required. Angelica C. medical assistant, 2 - 10 employees. "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming." Persistent technical problems 71% negative reviews out of 131 Most users comment on recurring bugs, unresolved glitches, and slow resolution times, disrupting workflow and productivity. Eric B. CEO, 51 - 200 employees. "We sometimes experience glitches in the software, which can cause some frustration with some of our staff." Comprehensive training resources 84% positive reviews out of 218 Most reviewers find training and learning curve manageable, with helpful videos, onboarding, and ongoing support resources. Andrea L. clinician, 1 employee. "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have." Unreliable phone support experience 78% negative reviews out of 85 Most reviewers indicate phone support is slow, unresponsive, and often lacks knowledgeable assistance for resolving issues. CHERYLE P. Nurse practitioner, 1 employee. "My online booking stopped working, my picture dropped off and my title was incorrect out of nowhere. When I call daily they have no one that can help and tell me to wait for an email." Robust and versatile feature set 78% positive reviews out of 60 Most reviewers describe a wide range of useful features, including customization and regular updates, enhancing productivity. Inconsistent medication management tools 79% negative reviews out of 34 Most users report frequent medication management failures, prescription errors, and unreliable pharmacy communication processes. Anita A. CMA, 11 - 50 employees. "medications cannot be listed in alphabetical order or update scripts when dose or directions change." ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra data shows that buyers of Medical Practice Management software rank the following features as their top priorities: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) Tebra supports all three of the features reviewers consider most important: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help medical practices coordinate daily operations, manage scheduling efficiently, and maintain accurate patient information, allowing teams to improve administrative workflows and deliver more consistent patient care. Practice Management 4.8 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Appointment Management 3.9 (57) 66.67% of 57 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Patient Records Management 3.8 (132) 67.42% of 132 reviewers that rated this feature as important or highly important You can store, access, and print patient records efficiently. Reviewers indicate records are easy to retrieve and cohesive, but some users say exporting or finding specific information is difficult, and there are occasional errors or extra steps that complicate the process. HIPAA Compliant 4.4 (215) 71.16% of 215 reviewers that rated this feature as important or highly important Tebra offers safeguards to protect patient data and maintain HIPAA compliance, which users value for ensuring confidentiality. Some reviewers feel access controls and privacy measures are helpful, though others express concerns about workflow visibility and potential gaps in restricting sensitive information. Charting 3.8 (153) 64.71% of 153 reviewers that rated this feature as important or highly important It gives you a variety of templates and AI tools to streamline documentation. Users think charting is generally easy and efficient, especially with AI integration, though some reviewers find navigation bulky and wish for better customization and easier access to past visit details. Appointment Scheduling 3.8 (110) 56.36% of 110 reviewers that rated this feature as important or highly important With this capability, you can easily create, adjust, and confirm appointments. Reviewers appreciate the user-friendly interface and flexibility in scheduling, but some users report issues with lag, missing appointments, and cumbersome navigation when managing multiple bookings or accessing the calendar. Tebra 110 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling With this capability, you can easily create, adjust, and confirm appointments. Reviewers appreciate the user-friendly interface and flexibility in scheduling, but some users report issues with lag, missing appointments, and cumbersome navigation when managing multiple bookings or accessing the calendar. Creation, administration, and evaluation of assessments or tests Before and after photos of procedure(s) Complete outstanding payments Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Electronic patient health records It gives you a variety of templates and AI tools to streamline documentation. Users think charting is generally easy and efficient, especially with AI integration, though some reviewers find navigation bulky and wish for better customization and easier access to past visit details. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Record and organize clinical notes and progress notes for each patient after interaction with a physician Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Electronically collect payments for goods or services Create and securely store digital patient records Database of frequently used, popular workout routines Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Serves chiropractic practices Intended for medical use such as diagnosis, treatment, and consultation For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Designed specifically for physical therapy practices Intended to be used by podiatrists Determine clinically appropriate and cost-effective medications and therapies for patients Gaining access to confidential health documents and information Compliant with healthcare rules and regulations around the world Tebra offers safeguards to protect patient data and maintain HIPAA compliance, which users value for ensuring confidentiality. Some reviewers feel access controls and privacy measures are helpful, though others express concerns about workflow visibility and potential gaps in restricting sensitive information. Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Checking eligibility of patients for different insurance claims Activities related to the initial admission of a charge into the organization's care Store and view prior invoices for each account/client Receive lab results electronically Laboratory test results Ability to chat online in real time This aspect helps you manage claims, payments, and billing codes in one place. Some reviewers find the billing tools comprehensive and appreciate claims scrubbing, but others report difficulties with enrollment, customer support, and challenges for non-insurance or cash payments. Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Track and monitor patient no-show rates Track and organize on-call shifts Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Track and organize online shifts In-person, onsite registration Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. You can store, access, and print patient records efficiently. Reviewers indicate records are easy to retrieve and cohesive, but some users say exporting or finding specific information is difficult, and there are occasional errors or extra steps that complicate the process. Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Prescribing, renewing, and keeping a record of the medicines given to an individual or animal Enables medical providers and/or patients to electronically renew existing prescriptions Customizable notes that help healthcare professionals document and track patient progress Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the rescheduling of appointments Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Exchange messages in a secure and encrypted manner Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Meet with patients remotely Create treatment plans that document interventions and outcomes to track patient progress Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered Connect with meeting participants remotely over video Speaking to a doctor or healthcare professional using online video tools Monitor wait time and abandonment for incoming requests that have not been routed Get Advice We can help you find the software with the features you need. Features 3.8 (1,309) 3.8 Based on 1,309 reviews ## Pricing Value for money 3.7 (1015) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/129169/Tebra/pricing/) Value for money 3.7 (1,015) 3.7 Based on 1,015 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (1305) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (1,305) 3.8 Based on 1,305 reviews ## User reviews Overall rating 3.9 Based on 1,388 reviews Filter by rating 5(681) 4(333) 3(124) 2(81) 1(169) Mentioned topic Sorted by most recent AR Alexandra R. MA Hospital & Health Care ### "tebra experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 16, 2026 My overall experience using Tebra has been good, and especially for a clinic setting it comes in handy. Pros The pros of Tebra are that it is an incredible way to populate patient appointment requests and reach out. Cons The cons about Tebra, I would say, would be that patients can create multiple requests at once and making duplicates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Bea C. Office manager Medical Practice ### "Office Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 October 13, 2026 I enjoy using Tebra. For the most part it is reliable and transparent. I learn something new while using it. I enjoy searching for billing and denials. This option allows me to stay on top of patients accounts. Pros I enjoy Tebras organization and direct instructions. I like the recent change of looking for the DOB. Cons Tebra often times experiences glitches. I would like to be able to download patient notes in a batch with the dates of service attached. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 20, 2026 Thank you for your kind words! It's wonderful to know that our organization, clear instructions, and the updated DOB search are making a real difference in your day-to-day work, and that billing and denial tracking helps you keep such a close eye on patient accounts. We hear you on the glitches and the need for batch-downloading of patient notes. We really appreciate that feedback, as it helps us improve. SL Shannon Lee R. Registered Medical Assistant and Phlebotomist Hospital & Health Care ### "Pretty Cool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2026 Pros I like that it's easy to use, and I can't wait to try the new talk to text function for notes as it seems pretty cool. Cons I love Tebra, I just wish it had a download app link, to add to laptops for the Dr. to download and see the scheduling part. I also don't like that Tebra took the "Make Appointment" button off of the internet version. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 20, 2026 Thanks so much for the great feedback! We're thrilled you find Tebra easy to use and that you're looking forward to trying the AI Note feature. We appreciate the additional suggestions, as we're always looking for ways to improve. Arsalan A. Pharmacy assistant Health, Wellness and Fitness ### "Tebra as solution for medical practices " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 3, 2026 This platform provides a practical way to manage patient appointments, billing services and safe record keeping.Although some features needs improvement. Pros It manages patients scheduling and records efficiently. Its ease of use for billing and payment allows to reduce manual administrative work. Cons Some interface features requires extra cost. Customer supports sometimes take more than usual time.For new user complex integration takes time to understand the system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2026 Thank you for your insightful review! We're thrilled to hear how Tebra has helped streamline patient scheduling, billing, and record-keeping for you. Your feedback means a lot to us, and we’re always working to make the platform even better. MR Mohammed R. Technical engineer Computer & Network Security ### "User-Friendly Patient Management and Billing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 22, 2026 Pros What I liked most about Tebra is how it brings patient management, records, scheduling, and billing together in one platform. Cons I also found that some features take time to get familiar with, and customer support could be more responsive when issues or questions come up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2026 Thanks so much for sharing your feedback! We're glad to hear that having patient management, records, scheduling, and billing all in one platform has been valuable for you. We also appreciate your honest feedback about the learning curve with certain features and the response times from our support team — this helps us keep improving. We're always working to make Tebra more intuitive and support more responsive. AG Amanda G. Office Manager Medical Practice ### "It's alright too much disruptions" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 September 9, 2026 I like the EMR but it needs to stop shutting down so frequently. It it always disrupting the work day and stops the company from being to do tasks. We always have to stop and just sit there and wait at a computer screen Pros Easy to use and download documents. Not confusing at all. Categorized correctly. Accessible anywhere. Cons Always shutting down, never working, very frequent disruptions and shut downs its horrible, it happens at least 3 times a week. Something cant print, something cant load or send Switched from [Criterions](https://www.capterra.com/p/129508/The-Criterions-Medical-Suite/) Too much money and too confusing to use in our facility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2026 Thank you for the honest feedback. We're glad the platform's ease of use and accessibility are working well for you. We're truly sorry for the recent disruptions—we know how much this impacts your ability to care for patients. An unusually high volume of activity temporarily overwhelmed one of our supporting systems, and recovery didn't go as smoothly as it should have. We've since moved these components to our cloud environment, which can automatically scale capacity during high-activity periods. Delivering a reliable experience is our top priority, and we're committed to learning from this and doing better. Michelle C. CEO Civic & Social Organization ### "Convenient way to manage healthcare information" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 4, 2026 Overall, my experience with Tebra has been positive. I appreciate being able to access healthcare information and manage different parts of the patient experience electronically. It is convenient and generally easy to use, although navigation and finding specific information could be improved. Pros I like having appointments, patient information, messages, and other healthcare-related information available in one place. The system is fairly straightforward to use and makes it easier to keep track of information without having to make a phone call for everything. Cons Some parts of the system could be more intuitive, especially when trying to locate specific information or navigate between different areas. It can take longer than expected to find exactly what I am looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2026 Thank you for sharing your experience! We're glad Tebra has made it easier to manage appointments, patient information, and messages all in one place. We also appreciate your feedback on navigation—making it easier to find specific information is something we're always working to improve. Thanks again for taking the time to share your thoughts! Jay A. Owner Health, Wellness and Fitness ### "AVOID TEBRA AT ALL COST. HIRING THEM IS A FATAL MISTAKE FOR YOUR BUSINESS." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 4, 2026 They wiped out my website, pictures and years of blog posts killing my SEO ranking after I had been with them for many years! Pros None. They purchased a smaller company and then tore all the value out of it while outsourcing all of the content creation. Cons They tell you that your one year contract "automatically" renews for another year without any disclosure of this condition. My contract had no such clause but they wanted THOUSANDS to let me end my contract early when their work went to crap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2026 Thank you for sharing your experience. We're truly sorry to hear about the difficulties and frustration you have faced. Your concerns are important to us, and it’s disappointing to learn that you didn't receive the level of support you needed. Tebra was created to bring together PatientPop and Kareo, with the goal of offering a more comprehensive solution for healthcare practices like yours. We regret that your experience did not reflect the high standards we strive to uphold. Thank you again for your feedback – it helps us grow, and we truly value your input. AD Ariel D. APRN Mental Health Care ### "A Comprehensive and User-Friendly EHR With Room for Greater Customization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 Overall, my experience with Tebra has been positive, and the platform provides many of the essential tools needed for managing an outpatient practice. Once familiar with the system, navigating patient charts, completing documentation, and managing daily clinical responsibilities becomes relatively straightforward. Continued improvements in customization, workflow efficiency, and behavioral health-specific features would make the platform even more valuable. Pros Tebra provides a user-friendly EHR platform that makes clinical documentation and patient management relatively efficient. I particularly appreciate having scheduling, documentation, patient information, and practice management tools available within one system. The platform also supports an organized workflow that can help providers manage a busy outpatient practice. Cons Some areas of Tebra could be more customizable to better accommodate the specific documentation needs of psychiatric and mental health providers. Certain workflows can require additional steps that make documentation more time-consuming than necessary. I would also like to see greater flexibility in psychiatric note templates and improvements that reduce repetitive data entry. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Tebra \*\*Why did you choose Tebra over these alternative products?\*\* I chose Tebra because it provides an integrated platform that combines EHR documentation, scheduling, patient management, and practice-related functions in one system. Compared with alternative products, I found Tebra relatively straightforward to navigate and well suited for managing the daily workflow of an outpatient practice. I also valued the ability to streamline several administrative and clinical responsibilities within a single platform rather than relying on multiple separate systems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 21, 2026 Thank you for taking the time to share such a thoughtful and detailed review! We're glad to hear that Tebra's integrated platform has made managing your outpatient practice more efficient, and that having scheduling, documentation, and practice management tools in one place has been valuable to you. Your feedback about psychiatric and mental health-specific customization, workflow efficiency, and note template flexibility is well noted. These are exactly the kinds of insights that help shape the direction of our platform, and we're continuously working to improve the experience for behavioral health providers. We appreciate you choosing Tebra and look forward to delivering even more of the features that matter most to your practice. CO Chike O. Owner Medical Practice ### "Good experience with onboarding " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Overall, the on boarding process was seamless. \[sensitive content hidden\] was very helpful every step of the way. This made it very easy to make sure that on boarding was done properly. Pros The process was easy for on boarding. \[sensitive content hidden\] was extremely responsive and helpful every step of the way. Cons This was a great experience. I don’t have any immediate concerns about the on boarding process. I’d recommend colleagues. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Tebra offered more comprehensive features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 21, 2026 Thank you for sharing your experience! We're so glad the onboarding process was seamless and that our team was there to support you every step of the way. We'll be sure to pass along your kind words. It means a lot to know you'd recommend us to your colleagues! [View all Reviews](https://www.capterra.com/p/129169/Tebra/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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