--- title: "Tebra Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tebra Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/129169/Tebra/" page_type: "product" language: "en" --- # Tebra Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tebra ## What is Tebra? Tebra’s medical practice management software offers an all-in-one solution to streamline the administrative and operational tasks of healthcare practices. From scheduling and billing to patient record management, Tebra’s platform integrates seamlessly with electronic health records (EHR) to enhance efficiency and improve patient care. Get paid faster, maximize reimbursements, and streamline billing. MPM helps practices manage workflows, reduce administrative burdens, and focus more on delivering quality patient care. Tebra’s user-friendly system supports practices of all sizes, optimizing daily operations. ## What is Tebra used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Recognitions Shortlist Overall rating Based on 1,382 user reviews Reviews sentiment Positive 74% Neutral 8% Negative 18% Pros & cons Intuitive and efficient navigation Comprehensive training resources Persistent technical problems Unreliable phone support experience Starting price Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2026 - Medical Billing / 2026 - Medical Practice Management / 2026 - Mental Health / 2026 - Physical Therapy / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Tebra alternatives Highest Rated [4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (371)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (668)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129169/Tebra/alternatives/) ## FAQs about Tebra Overview ### What problems does Tebra solve? Tebra solves slow staff onboarding, fragmented billing and documentation, and poor access to patient and practice data by combining EHR, scheduling, claims, eligibility checks, payment posting, and client access in one web-based system. Small practices, billing teams, front-desk staff, providers, and credentialing teams benefit most from faster workflows and fewer manual handoffs. Answer based on 740 reviews Overview ### Which roles and teams benefit most from Tebra? Tebra is most used by practice owners, office and practice managers, billing teams, and clinical providers in independent healthcare settings. Administrative leaders use it to manage scheduling, operations, and patient communication, while billers handle claims and payments. Physicians, nurse practitioners, and medical staff rely on it for documentation, workflows, and care coordination. Answer based on 1241 reviews Overview ### What company size and industries is Tebra built for? Tebra serves independent practices, with 97% of reviewers from small businesses and 49% from medical practices. It also appears with hospital and health care organizations and health, wellness and fitness businesses, each at 15%, while midsize and enterprise use remains limited at 2% and 1%. Answer based on 1380 reviews Features and Usability ### What are the key features of Tebra? Tebra includes core practice management features like medical billing, claims management, patient management, and appointment scheduling. Reviewers also highlight charting, customizable templates, and reporting/analytics. Differentiating capabilities include patient portal access, online scheduling with reminders, and telemedicine, giving practices one system for clinical, administrative, and patient communication tasks. Answer based on 477 reviews Integrations ### Which third-party tools and platforms does Tebra integrate with? Tebra integrates with Kareo Billing, Stripe, WebPT, Microsoft Excel, and QuickBooks Online Advanced. Reviewer mentions center heavily on Kareo Billing and Stripe for billing and payment processing, while the catalog also shows accounting and spreadsheet connections through QuickBooks Online Advanced and Microsoft Excel. Answer based on 643 reviews Getting Started and Support ### How easy is it to onboard and train a team on Tebra? Tebra is generally easy to onboard for front-office staff, clinicians, and billers, with live online sessions, video tutorials, and documentation through Tebra University. Reviewers say intuitive workflows help many beginners get productive quickly, while admins and billing teams often need more time for setup, reporting, and complex payment workflows. Answer based on 273 reviews Getting Started and Support ### What customer support options does Tebra offer, and how do users rate the experience? Tebra offers email/help desk, a knowledge base, and phone support. Users often describe support as helpful, patient, and knowledgeable, with useful guides and timely ticket responses. However, others report inconsistent follow-through, long hold times, slow case resolution, and uneven expertise, especially after onboarding or with billing and clearinghouse issues. Answer based on 477 reviews Security ### How does Tebra handle data security and access control? Tebra uses a secured web-based, cloud system with user-level permissions, selective information sharing, secure patient records, safe patient intake, secure portals, and HIPAA-approved telehealth. Reviewers also mention strong backup convenience and ransomware protection. Some note gaps, including no built-in two-factor authentication, issues with secure PDF sharing, and occasional account lockouts. Answer based on 26 reviews Billing ### How well does Tebra handle medical billing? Tebra handles medical billing well for many small practices that want in-house claims, payments, and patient account management in one system. Many users find billing intuitive after training and like the visibility into reimbursements, but some report confusing workflows, reporting limits, rejected claim follow-up issues, and uneven support. Answer based on 390 reviews ## Who uses Tebra? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and efficient navigation 92% positive reviews out of 352 Most users report ease of use makes daily tasks faster, with intuitive navigation and minimal training required. Angelica C. medical assistant, 2 - 10 employees. "The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming." Persistent technical problems 71% negative reviews out of 131 Most users comment on recurring bugs, unresolved glitches, and slow resolution times, disrupting workflow and productivity. Eric B. CEO, 51 - 200 employees. "We sometimes experience glitches in the software, which can cause some frustration with some of our staff." Comprehensive training resources 84% positive reviews out of 218 Most reviewers find training and learning curve manageable, with helpful videos, onboarding, and ongoing support resources. Andrea L. clinician, 1 employee. "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have." Unreliable phone support experience 78% negative reviews out of 85 Most reviewers indicate phone support is slow, unresponsive, and often lacks knowledgeable assistance for resolving issues. CHERYLE P. Nurse practitioner, 1 employee. "My online booking stopped working, my picture dropped off and my title was incorrect out of nowhere. When I call daily they have no one that can help and tell me to wait for an email." Robust and versatile feature set 78% positive reviews out of 60 Most reviewers describe a wide range of useful features, including customization and regular updates, enhancing productivity. Inconsistent medication management tools 79% negative reviews out of 34 Most users report frequent medication management failures, prescription errors, and unreliable pharmacy communication processes. Anita A. CMA, 11 - 50 employees. "medications cannot be listed in alphabetical order or update scripts when dose or directions change." ## Features AI summary Based on 2,031 Medical Practice Management reviews Capterra data shows that buyers of Medical Practice Management software rank the following features as their top priorities: - **Appointment Management** (**59%** of reviewers rated this feature as critical) - **Medical Billing** (**58%**) - **Patient Records Management** (**60%**) Tebra supports all three of the features reviewers consider most important: **Appointment Management**, **Medical Billing**, and **Patient Records Management**. Together, these capabilities help practices schedule visits efficiently, manage claims and payments more accurately, and maintain complete patient information in one place, allowing teams to improve daily operations and deliver more consistent patient care. Appointment Management 3.9 (54) 64.81% of 54 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Medical Billing 3.4 (98) 69.39% of 98 reviewers that rated this feature as important or highly important This aspect helps you manage claims, payments, and billing codes in one place. Some reviewers find the billing tools comprehensive and appreciate claims scrubbing, but others report difficulties with enrollment, customer support, and challenges for non-insurance or cash payments. Patient Records Management 3.8 (128) 66.41% of 128 reviewers that rated this feature as important or highly important You can store, access, and print patient records efficiently. Reviewers indicate records are easy to retrieve and cohesive, but some users say exporting or finding specific information is difficult, and there are occasional errors or extra steps that complicate the process. HIPAA Compliant 4.4 (213) 70.89% of 213 reviewers that rated this feature as important or highly important Tebra offers safeguards to protect patient data and maintain HIPAA compliance, which users value for ensuring confidentiality. Some reviewers feel access controls and privacy measures are helpful, though others express concerns about workflow visibility and potential gaps in restricting sensitive information. Charting 3.8 (152) 64.47% of 152 reviewers that rated this feature as important or highly important It gives you a variety of templates and AI tools to streamline documentation. Users think charting is generally easy and efficient, especially with AI integration, though some reviewers find navigation bulky and wish for better customization and easier access to past visit details. Appointment Scheduling 3.8 (110) 56.36% of 110 reviewers that rated this feature as important or highly important With this capability, you can easily create, adjust, and confirm appointments. Reviewers appreciate the user-friendly interface and flexibility in scheduling, but some users report issues with lag, missing appointments, and cumbersome navigation when managing multiple bookings or accessing the calendar. Tebra 110 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Handle the registration and admission process for existing and new students Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling With this capability, you can easily create, adjust, and confirm appointments. Reviewers appreciate the user-friendly interface and flexibility in scheduling, but some users report issues with lag, missing appointments, and cumbersome navigation when managing multiple bookings or accessing the calendar. Creation, administration, and evaluation of assessments or tests Before and after photos of procedure(s) Complete outstanding payments Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Electronic patient health records It gives you a variety of templates and AI tools to streamline documentation. Users think charting is generally easy and efficient, especially with AI integration, though some reviewers find navigation bulky and wish for better customization and easier access to past visit details. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Record and organize clinical notes and progress notes for each patient after interaction with a physician Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Alter the layout and content of dashboards Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Tools that provide relevant information at specific times to support judgments and courses of action Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Process of automatically notifying clients when payments fail to ensure invoices are paid Transmit prescriptions to pharmacies electronically Transfer of data from one computer system to another Electronically collect payments for goods or services Create and securely store digital patient records Database of frequently used, popular workout routines Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Serves chiropractic practices Intended for medical use such as diagnosis, treatment, and consultation For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Designed specifically for physical therapy practices Intended to be used by podiatrists Determine clinically appropriate and cost-effective medications and therapies for patients Gaining access to confidential health documents and information Compliant with healthcare rules and regulations around the world Tebra offers safeguards to protect patient data and maintain HIPAA compliance, which users value for ensuring confidentiality. Some reviewers feel access controls and privacy measures are helpful, though others express concerns about workflow visibility and potential gaps in restricting sensitive information. Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Checking eligibility of patients for different insurance claims Activities related to the initial admission of a charge into the organization's care Store and view prior invoices for each account/client Receive lab results electronically Laboratory test results Ability to chat online in real time This aspect helps you manage claims, payments, and billing codes in one place. Some reviewers find the billing tools comprehensive and appreciate claims scrubbing, but others report difficulties with enrollment, customer support, and challenges for non-insurance or cash payments. Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Notifications via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Supports practices with multiple healthcare professionals For practices with multiple providers Track and monitor patient no-show rates Track and organize on-call shifts Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Send personal messages to clients or attendees Create new forms and/or use ready-made online form templates Track and organize online shifts In-person, onsite registration Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. You can store, access, and print patient records efficiently. Reviewers indicate records are easy to retrieve and cohesive, but some users say exporting or finding specific information is difficult, and there are occasional errors or extra steps that complicate the process. Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Track and organize physician schedules and pertinent information Manage physician availability and schedules Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Prescribing, renewing, and keeping a record of the medicines given to an individual or animal Enables medical providers and/or patients to electronically renew existing prescriptions Customizable notes that help healthcare professionals document and track patient progress Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Document insurance payer providing an explanation of benefits (EOB). Remotely create and access treatment plans tailored to individual patients based on symptoms View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the rescheduling of appointments Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Exchange messages in a secure and encrypted manner Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Meet with patients remotely Create treatment plans that document interventions and outcomes to track patient progress Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered Connect with meeting participants remotely over video Speaking to a doctor or healthcare professional using online video tools Monitor wait time and abandonment for incoming requests that have not been routed Get Advice We can help you find the software with the features you need. Features 3.8 (1,303) 3.8 Based on 1,303 reviews ## Pricing Value for money 3.7 (1009) [View all Pricing Plans](https://www.capterra.com/p/129169/Tebra/pricing/) Value for money 3.7 (1,009) 3.7 Based on 1,009 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (1299) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (1,299) 3.8 Based on 1,299 reviews ## User reviews Overall rating 3.9 Based on 1,382 reviews Filter by rating 5(677) 4(332) 3(123) 2(81) 1(169) Mentioned topic Sorted by most recent Michelle C. CEO Civic & Social Organization ### "Convenient way to manage healthcare information" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 4, 2026 Overall, my experience with Tebra has been positive. I appreciate being able to access healthcare information and manage different parts of the patient experience electronically. It is convenient and generally easy to use, although navigation and finding specific information could be improved. Pros I like having appointments, patient information, messages, and other healthcare-related information available in one place. The system is fairly straightforward to use and makes it easier to keep track of information without having to make a phone call for everything. Cons Some parts of the system could be more intuitive, especially when trying to locate specific information or navigate between different areas. It can take longer than expected to find exactly what I am looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jay A. Owner Health, Wellness and Fitness ### "AVOID TEBRA AT ALL COST. HIRING THEM IS A FATAL MISTAKE FOR YOUR BUSINESS." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 4, 2026 They wiped out my website, pictures and years of blog posts killing my SEO ranking after I had been with them for many years! Pros None. They purchased a smaller company and then tore all the value out of it while outsourcing all of the content creation. Cons They tell you that your one year contract "automatically" renews for another year without any disclosure of this condition. My contract had no such clause but they wanted THOUSANDS to let me end my contract early when their work went to crap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Ariel D. APRN Mental Health Care ### "A Comprehensive and User-Friendly EHR With Room for Greater Customization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 Overall, my experience with Tebra has been positive, and the platform provides many of the essential tools needed for managing an outpatient practice. Once familiar with the system, navigating patient charts, completing documentation, and managing daily clinical responsibilities becomes relatively straightforward. Continued improvements in customization, workflow efficiency, and behavioral health-specific features would make the platform even more valuable. Pros Tebra provides a user-friendly EHR platform that makes clinical documentation and patient management relatively efficient. I particularly appreciate having scheduling, documentation, patient information, and practice management tools available within one system. The platform also supports an organized workflow that can help providers manage a busy outpatient practice. Cons Some areas of Tebra could be more customizable to better accommodate the specific documentation needs of psychiatric and mental health providers. Certain workflows can require additional steps that make documentation more time-consuming than necessary. I would also like to see greater flexibility in psychiatric note templates and improvements that reduce repetitive data entry. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Tebra \*\*Why did you choose Tebra over these alternative products?\*\* I chose Tebra because it provides an integrated platform that combines EHR documentation, scheduling, patient management, and practice-related functions in one system. Compared with alternative products, I found Tebra relatively straightforward to navigate and well suited for managing the daily workflow of an outpatient practice. I also valued the ability to streamline several administrative and clinical responsibilities within a single platform rather than relying on multiple separate systems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 21, 2026 Thank you for taking the time to share such a thoughtful and detailed review! We're glad to hear that Tebra's integrated platform has made managing your outpatient practice more efficient, and that having scheduling, documentation, and practice management tools in one place has been valuable to you. Your feedback about psychiatric and mental health-specific customization, workflow efficiency, and note template flexibility is well noted. These are exactly the kinds of insights that help shape the direction of our platform, and we're continuously working to improve the experience for behavioral health providers. We appreciate you choosing Tebra and look forward to delivering even more of the features that matter most to your practice. CO Chike O. Owner Medical Practice ### "Good experience with onboarding " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Overall, the on boarding process was seamless. \[sensitive content hidden\] was very helpful every step of the way. This made it very easy to make sure that on boarding was done properly. Pros The process was easy for on boarding. \[sensitive content hidden\] was extremely responsive and helpful every step of the way. Cons This was a great experience. I don’t have any immediate concerns about the on boarding process. I’d recommend colleagues. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Tebra offered more comprehensive features Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 21, 2026 Thank you for sharing your experience! We're so glad the onboarding process was seamless and that our team was there to support you every step of the way. We'll be sure to pass along your kind words. It means a lot to know you'd recommend us to your colleagues! TG Tiffany G. CEO Health, Wellness and Fitness ### "Satisfied\* great value and customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 Great- as explained before the customer engagement and resourcefulness of our engagement specialist made the experience enjoyable. Pros \[sensitive content hidden\] seemed to be educated in Tebra and knowledgeable. Not much stumped him, he always followed up with an email and provided great resources. Cons Lack of Annotation capabilities and ordering DME outside of a visit or a visit note. It seams that Tebra is always adding features though. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 19, 2026 Thank you for the thoughtful feedback! We're glad your engagement specialist made such a positive impression — being knowledgeable, responsive, and resourceful is exactly what we strive for. We also appreciate your input on the annotation capabilities and DME ordering limitations. You're right that we're continuously working to expand Tebra's features, and feedback like yours helps shape what we prioritize. JC John Christopher E. Psychiatric Mental Health Nurse Practitioner Mental Health Care ### "Helpful Support and an All-in-One Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2026 My overall experience has been very positive. The platform offers the main tools I need for my practice, and the support I received made the setup process easier. Pros She was very helpful, knowledgeable, and competent. I truly appreciated her support and had an excellent experience. Cons The initial setup and verification process can take some time, and certain account updates require assistance from support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 19, 2026 Thank you for sharing your experience! We're glad our team could make the setup process smoother and that the platform has been a good fit for your practice. We hear you on the setup and verification time — we know it can feel like a lot upfront, and we're always working to streamline that process. It's great to know that the support you received made a real difference. JN Johnna Nicco L. Family Nurse Practitioner Health, Wellness and Fitness ### "Love all aspects of Tebra!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2026 A+ It has been very streamlined and easy to learn. The support team members from start to finish have been great. It offers everything I need to begin my journey for starting my own practice! Pros The product/EMR is very user friendly and the customer support, specifically \[sensitive content hidden\] for onboarding and my initial sales representative, \[sensitive content hidden\] , have been great! I hope to see my practice grow and step up to the next level that Tebra offers. Cons Overall, I like everything about it. There were a few technical issues along the way during onboarding but \[sensitive content hidden\] was very transparent about them and they were acknowledged and corrected quickly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 13, 2026 Thank you so much for this wonderful feedback! We're thrilled to hear that the onboarding process was streamlined and that our support team made such a positive impression from start to finish. It's incredibly rewarding to know that Tebra is helping you take those exciting first steps in building your own practice. GO Geralda O. DNP Medical Practice ### "Be aware when decide not to continue with service" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 July 24, 2026 Average-Service was ok until decide to go with another biller. I did everything in my power to leave service peacefully, unfortunately Tebra staff did not feel that same. Pros Payment was affordable for a new practice. Credentialling was not difficult. Support availability was lack. Cons I had Tebra for billing and everything was fine. When my contract was almost over I gave them over 60 days notice as per contract required 60 days.My contract was due to complete 6/29/26. I made payment regularly although I was using another biller. When I notice my request I put on 4/1/26 was still pending 5/29/26, I reach out by phone to follow on the status. The lady cancel my account on the spot not leaving any access for me to check on my pending cases. Two weeks later, I received an invoice for $408. I tried reaching out to find out the reason but did not received a feedback. Now I check on the statues of my request to find out the request was cancel. Alternatives considered [Practice EHR](https://www.capterra.com/p/159036/Practice-EHR/) Reasons for choosing Tebra Pricing- Last minute, I chose Tebra after a long debate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2026 Thank you for taking the time to share your experience — we're truly sorry for the frustration this situation has caused. The way your cancellation and subsequent invoice inquiry were handled falls well short of the standard we hold ourselves to, and we sincerely apologize for that. You deserved clear communication and a smooth transition, and that didn't happen here. We want to make this right — someone from our team will be reaching out to you directly to address your concerns as soon as possible. RW Rosana W. Owner CEO Medical Practice ### "The best software ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Excellent! Without any training, I was able to use the system and follow prompts so easily. I absolutely love the software. Pros How easy it is to navigate the system. The support from the Tebra team is outstanding. \[sensitive content hidden\], our customer support representative, is excellent. Cons So far, I do not have any negative comments or items that should be improved. The Tebra team resolves issues very quickly. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) The product's price and quality are easy to navigate. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [ecWebs](https://www.capterra.com/p/10036343/ecWebs/) [Patagonia Health](https://www.capterra.com/p/125099/Patagonia-Health-EMR/) Reasons for choosing Tebra Because it is affordable and easy to use. Tebra has all the features that my telehealth clinic needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 30, 2026 Thank you so much for this wonderful feedback! We're thrilled to hear that Tebra has been a great fit for your telehealth clinic—easy to navigate, affordable, and packed with the features you need. It's especially rewarding to know you were able to hit the ground running without any formal training. Our support team will be equally delighted to hear your kind words. We truly value your partnership and look forward to continuing to support your clinic's success! BB Barbara B. Executive Director Medical Practice ### "Most Satisfied Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2026 Pros My experience transitioning to billing through Tebra has been incredibly rewarding. Taking on the responsibility of billing myself initially seemed overwhelming, but the support I have received from the Tebra staff has made the process both manageable and enjoyable. Every member of the Tebra team that I have worked with has been exceptionally knowledgeable, patient, and willing to take the time to explain each step in a way that is easy to understand. They never make me feel rushed and consistently go above and beyond to ensure that I not only resolve the issue at hand but also understand the "why" behind the process so that I can confidently manage it moving forward. What I appreciate most is their commitment to educating their clients. Rather than simply providing an answer, they take the time to teach, troubleshoot, and offer practical solutions. Their professionalism, responsiveness, and willingness to help have been invaluable as I continue to learn the billing side of healthcare administration. In today's healthcare environment, having a support team that is both technically proficient and genuinely invested in their clients' success is rare. The customer service I have experienced with Tebra has exceeded my expectations, and I am grateful for the expertise and encouragement they have provided throughout this transition. Thank you to the entire Tebra team for making what could have been a stressful experience into an empowering one. Your dedication to your clients does not go unnoticed, and I sincerely appreciate the outstanding support you provide. Cons What I liked least about Tebra is that I did not learn how to use the billing module sooner. Had I known how intuitive and comprehensive it was, I would have taken advantage of it much earlier. For years, I relied on outside billing services and assumed that managing medical billing internally would be far too complicated and time-consuming. I have since learned that with the proper training and support from the Tebra team, that assumption was completely wrong. My only regret is the time and opportunities lost before making the transition. Learning the billing module has given me greater transparency, improved confidence in managing claims and reimbursements, and has allowed me to take a more active role in the financial health of my practice. Looking back, I wish I had made this decision sooner. If there is one thing I would change about my experience with Tebra, it would simply be discovering and utilizing the billing module years ago. Alternatives considered [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Reasons for choosing Tebra I chose Tebra over AdvancedMD for two primary reasons: cost and transparency. When comparing the two platforms, AdvancedMD required a significantly higher monthly investment and additional fees, despite expecting me and my staff to perform much of the billing work ourselves. I found it difficult to justify paying premium pricing when I would still be responsible for managing many of the day-to-day billing functions. What ultimately made Tebra the clear choice for me was the value it provides. Tebra offers a comprehensive billing platform that is user-friendly, efficient, and supported by an exceptional customer service team. As someone who recently transitioned to managing my own medical billing, I have found that the support and education provided by Tebra have been invaluable. The staff takes the time to explain processes thoroughly and empowers clients to become proficient users of the system. Tebra has allowed me to gain greater control over my practice's financial operations without incurring unnecessary expenses. I appreciate that I am paying for a product that not only meets my needs but also provides the tools and support necessary for my success. Choosing Tebra has proven to be one of the best business decisions I have made for my practice. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 30, 2026 Thank you so much for taking the time to share such a thoughtful and detailed review! It's truly wonderful to hear that your transition to managing billing through Tebra has been such a positive and empowering experience. Your kind words about our support team mean the world to us. We firmly believe that understanding the "why" behind every process is just as important as resolving the issue itself, and we're so glad that commitment has made a real difference for you. We completely understand the sentiment of wishing you'd made the switch sooner—but the important thing is that you're here now, and it sounds like you're thriving! The confidence and transparency you've gained in managing your practice's financial health is exactly the outcome we strive for with every client. Thank you for trusting Tebra and for being such a valued partner. Reviews like yours remind us why we do what we do, and we look forward to continuing to support you every step of the way. [View all Reviews](https://www.capterra.com/p/129169/Tebra/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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