# Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tebra the right Medical Practice Management solution for you? Explore 1362 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129169/Kareo/reviews --- Tebra 3.9 (1362) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Reviews of Tebra Ease of use 4.1 Customer Service 3.7 ## Pros and Cons in Reviews Efficient and intuitive navigation 92% positive reviews out of 343 Most users report ease of use enables quick navigation, smooth workflows, and faster task completion daily. Coley B Administrator, 11 - 50 employees. "The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential." Persistent software glitches 73% negative reviews out of 128 Most users comment bugs and issues disrupt productivity, remain unresolved, and cause ongoing frustration with system reliability. Curtis N Practice Manager, 2 - 10 employees. "Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet...." Comprehensive training resources 84% positive reviews out of 212 Most reviewers describe training and learning curve as manageable, with helpful tutorials and accessible support staff. Andrea L clinician, 1 employee. "There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have." Delayed and ineffective phone support 78% negative reviews out of 85 Most reviewers indicate phone support is slow, difficult to reach, and rarely resolves issues efficiently. CHERYLE P Nurse practitioner, 1 employee. "My online booking stopped working, my picture dropped off and my title was incorrect out of nowhere. When I call daily they have no one that can help and tell me to wait for an email." Robust and practical feature set 78% positive reviews out of 60 Most reviewers find features cover essential needs, offer useful options, and streamline practice management tasks. Medication management reliability issues 79% negative reviews out of 34 Most users report medication management suffers from frequent errors, cumbersome workflows, and unreliable prescription processing. Anita A CMA, 11 - 50 employees. "medications cannot be listed in alphabetical order or update scripts when dose or directions change." ## Showing most helpful reviews Showing 1-25 of 1362 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Teegan F. Owner Hospital & Health Care Used the software for: 6-12 months ### "Great EHR with room for improvement for natural healthcare providers" August 12, 2019 5.0 Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially. Pros I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list. Cons There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Reason for choosing Tebra The best combination of price and features we could find! Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Practice fusion started charging for their basic service. When we started looking at paid EHR options we found that Kareo had more of the features we wanted. One of my colleagues also recommended it to us. Review Source BS Betty S. Office Manager Medical Practice Used the software for: 2+ years ### "Tebra Is Wonderful" January 19, 2026 4.0 On a day to day basis, meets the need of my practice without any hassles and makes my day run so much better and more efficiently. In the event of an issue, it is usually handled quickly and easily. The patient records are always up to date and easily accessible. It is easy to switch back and forth in the system for the info I need at the time. Tebra doesn't need much "tweaking" at all in my opinion. Pros The system is easy to use. I have been using this system sine 2013 when we began it was Kareo. The support is almost always ready and able to help me with any issues in a polite and timely manor. The cost seems a little high, but the quality, convenience and reliability are great. Cons Sometimes the customer care support are heavily accented and it is hard for an old southern girl to pick up on what is being said in the conversation. Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually hear my need. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) to be more update to date with our electronic records when we made the switch to WebPt Review Source Response from Tebra January 30, 2026 Thanks so much for taking the time to share your experience! It means a lot to us especially coming from a long time customer. We are delighted to hear that Tebra keeps your practice running efficiently and that you find the system easy to use. We also appreciate your honest feedback regarding pricing and your interactions with our support team. We take your concerns seriously, as we want to ensure every support interaction is helpful and seamless. We are glad to be a reliable partner for your practice. SC Stacey C. Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Tebra EMR for small rural practice" April 11, 2026 5.0 Great experience getting setup and with onboarding. The manager was patient with me as I navigated the system. Great videos and opportunities for live training. Pros Onboarding manager was extremely patient and helpful! Great experience and easy to use. is a total package EMR to help with billing and payments and patient management for an affordable price! Excited to get started with patients! Cons No cons at the present! So far satisfied with EMR for patient records, appointment setup and billing and payments. Review Source Response from Tebra April 22, 2026 Thanks for taking the time to share such wonderful feedback! We are thrilled that your onboarding manager provided a patient and helpful experience to get you set up. It is fantastic to hear that our training resources and the complete package of patient management and billing tools are hitting the mark for you. Wishing you great success as you start seeing patients! AT Anna T. Credentialing Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Not very good" April 15, 2026 3.0 Pros I liked how you can choose which client you wanted when you signed in right away and your providers are all listed right there with their info Cons It’s not very user friendly, it’s very finicky and isn’t very forgiving if you press a wrong button. Only management can clean up “mistakes”. Review Source Response from Tebra April 22, 2026 Thank you so much for taking the time to share this detailed feedback. We are thrilled that you enjoy the convenience of selecting clients right at sign-in and having provider information easily accessible. We also completely understand your frustration regarding the system feeling finicky and the difficulty of correcting mistakes without management's help. Your feedback is important to us as we continuously work to make the platform more forgiving and intuitive. DG Dan G. Administrator Medical Practice Used the software for: 2+ years ### "Go with Tebra for a good EMR system" February 16, 2026 5.0 Going on five years, we wouldn't choose any other EMR service due to the ease of use and value. The technical department is always thorough in trying to resolve issues as they arrive though complex issues seem to take longer than anticipated at times. Pros is easy to use and when support is needed it is generally available quickly and a quick resolution! Cons On occasion, it seems there needs to be better communication between deaprtments when it comes to resolving a complex issue. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reason for choosing Tebra Ease of use and details in the set up are why we chose . Review Source Response from Tebra February 23, 2026 Thank you for being a loyal Tebra customer for five years! We're delighted to hear that you find our platform easy to use and that our support team has been responsive in resolving issues quickly. We appreciate your honest feedback about interdepartmental communication on complex issues. We're actively working to improve collaboration across teams to ensure faster, more seamless resolutions. Your experience matters to us, and we're committed to making every interaction with Tebra even better. We're so glad you chose us and continue to find value in what we offer. HM Hope M. Nurse Practitioner Health, Wellness and Fitness Used the software for: 1-2 years ### "I am grateful I found Tebra " January 22, 2026 5.0 I love the system, I am 2 years in and am so far happy with it. Its a very affordable system, that is easy to use. Pros Value for my money, I am a new independent provider and starting up as a new business owner requires a bit of financial prowess. allowed me a reasonable package without breaking the bank! and suites my itty bitty claims as I currently only have about 10 clients, it just makes sense. Compared to other EMRs that quoted massive fees and could careless about small businesses like myself. Cons Wish they had more templates and forms that can be easily altered/edited to suite my business needs. Also more click and sign smart sets, as typing and the AI note assist doesn't always take care of the simple task, its a quick addition I hope they add. Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[NetHealth](https://www.capterra.com/p/83568/NetHealth/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing Tebra Affordability, it made sense for a small business like me to have something that would not put me in the hole. Review Source Response from Tebra January 30, 2026 Thank you for your detailed review! We are delighted to hear that Tebra has provided the financial flexibility your new independent practice needs. It is great to know the system is working well for your client volume. We understand how important efficiency is for a small business, and we will certainly pass along your suggestions for improving form templates and click and sign features to our product team. BM Brandy M. Owner and Provider Mental Health Care Used the software for: Less than 6 months ### "Excellent for my needs" February 12, 2026 5.0 Excellent! I love the ease and the AI is also quite accurate with very few changes necessary! Customer support is responsive and most the answers are found in a quick Google search which is a wonderful attribute. Pros Excellent, affordable, user-friendly product! I looked at quite a few products and was a clear standout! Cons I have no complaints thus far. The billing section has been the most difficult, but I attribute that to my lack of experience rather than the program itself. Alternatives considered [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Tebra The user-interface, the ease of the AI Assist, the value, and customer support. Review Source Response from Tebra February 23, 2026 Thank you so much for this wonderful review! We're thrilled to hear that Tebra stood out among the options you considered and that our user-interface, AI Assist, and value made such a positive impression. It's great to know the AI is saving you time with minimal changes needed, and we appreciate your kind words about our customer support team. As you continue using the billing section, you'll find it becomes more intuitive—and our support resources are always here if you need them. We're delighted to have you as part of the Tebra community! Melissa Z. Provider Health, Wellness and Fitness Used the software for: 6-12 months ### "Temporary new user" January 18, 2026 4.0 It was good. As a provider of 20+ years, I have experience with multiple EMRs and when it comes to ease of use, it is above average Pros Using templates to enter charting information. Allowing this is a major time saver for professionals Cons The fields to checkmark are very small. This is time consuming because multiple attempts need to me made in order to advance to the next field Review Source Response from Tebra January 30, 2026 Thank you for taking the time to share your feedback! We are so pleased to hear that the templates are helping you save time and that you find the system easy to use, especially given your extensive experience with EMRs. We have also noted your concern regarding the size of the checkmark fields and will keep this in mind as we work to improve the interface. AC Angelica C. medical assistant Medical Practice Used the software for: Less than 6 months ### "User friendly" March 16, 2026 5.0 My overall experience using has been great. The platform is easy to use, well organized, and helps make everyday tasks more efficient. It has made managing workflows much smoother. I would definitely recommend Tebra to other practices looking for a reliable and user-friendly system. Pros I like how easy it is to use . The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming. Everything is organized clearly, so it doesn’t take long to find what you need. Overall, it has made managing work much more efficient and straightforward. Cons I honestly have no dislikes when it comes to using . The platform works smoothly and is very easy to navigate. Everything is organized well, which makes completing tasks simple and efficient. Overall, my experience using Tebra has been very positive. Review Source Response from Tebra March 24, 2026 Thank you so much for sharing your wonderful experience with us! We are delighted to hear that Tebra's user-friendly design has successfully streamlined your daily tasks and made managing your workflows much more efficient. JG Joshua G. Nurse Advocate Hospital & Health Care Used the software for: Less than 6 months ### "Great EMR for Ease of Use and Patient data retention" April 6, 2026 5.0 My overall experience with was very positive. I have used many other EMRs for patient recording. This system was well designed. Pros Very user friendly. Easy to navigate system. Many data sections will flow to additional required documentation sections of the EMR Cons The only repeated "Con" I could find within the system is that there is No spell check feature on the narrative notes Review Source Response from Tebra April 22, 2026 We truly appreciate you taking the time to share your review! We are delighted to hear that you find Tebra's system intuitive and that the seamless data flow is enhancing your daily experience. We also value your constructive feedback regarding the lack of a spell check feature for narrative notes, and we have passed this along to our development team as we continue to refine and improve our platform. KS Karen S. Director of Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Director of Operations" May 27, 2025 5.0 I use several hours per day and it is one of the easiest EMRs I have used. It is relatively easy to teach new users the system Pros Ease of use. I find the system quick to respond and meets all of our needs. I would like to be able to scan lab results in the lab tab rather than in documents as we do not have interfaces. Cons I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from active profiles. Alternatives considered [Notepad++](https://www.capterra.com/p/185965/Notepad/) Reason for choosing Tebra Like the platform and the price works for our small practice Switched from [RPM Telco](https://www.capterra.com/p/199220/RPM-Telco/) Needed a system that was end user friendly Review Source Response from Tebra May 29, 2025 Thank you for sharing your positive experience with Tebra! We're thrilled to hear that you find the system easy to use and well-suited for your practice's needs. We appreciate your feedback about scanning lab results and managing profiles of former users, and we’ll be sure to share these suggestions with our team for future improvements. Your insights help us continue to enhance the platform and better support practices like yours. Thank you for being a valued customer! PN Phillip N. Chiropractor Medical Practice Used the software for: 2+ years ### "Chiropractic review" July 22, 2025 5.0 Overall I have been very satisfied with . It is much better than the previous system (Practice Studio) by Micro Four that I used for 16 years. Pros The ability to create text shortcuts and create a note with tremendous speed. We all know how important it is to create a fast and complete SOAP note. Cons The ability to print a series of notes from date to date. It only prints the 10 most recent notes. Therefore, you have to print each and every note individually. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing Tebra The ability to customized the text shortcuts. Review Source Response from Tebra July 29, 2025 Thank you for your thoughtful feedback and for sharing your positive experience with Tebra! We’re delighted that the quick and efficient note creation has been valuable for you, especially when creating SOAP notes. We also appreciate your input regarding printing multiple notes from a specific date range and will share that feedback with our product team. Thank you again for your kind words and for trusting Tebra after 16 years with another system! CC CORALEE C. Physician Hospital & Health Care Used the software for: 1-2 years ### "Needs improvement" May 23, 2025 2.0 My product is lacking many things I am sorry. It is not what it seemed. It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been. The only lab I have is Quest. Pros It is easy to navigate. Price is reasonable. Customer care is attentive but things are done with a lot of run around. Sometimes you will find someone who would help right away though Cons It is very problematic to find codes. Once you are done with coding you can't go back to make addendums. It is taking me a year to be able to incorporate LabCorp. It is not able to incorporate COLOGUARD tests It is not able to incorporate an imagine account (AKUMIN) so I can review imagine test results in Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) the price seem very good and marketing was good but in reality a lot of things failed. I switch from e clinical works Review Source Response from Tebra June 2, 2025 Thank you for taking the time to share your feedback. We apologize for the issues you’ve faced and understand how frustrating this must be. Your comments are incredibly valuable in helping us identify areas for improvement and provide a better experience. If you need assistance, our Customer Care team is here to help and would be happy to address any concerns. Please don’t hesitate to reach out so we can work towards a resolution. JE Julia E. NP Hospital & Health Care Used the software for: 1-2 years ### "I would recommend Tebra" September 2, 2025 5.0 Good. I love the ease of use of EMR, the AI is wonderful as it cuts down my documentation time tremendously. Pros The ease of use and integration of labs also AI for documentation now! I can have my lab slip and results send and it is a time saver. Cons No live customer service all the time. I have to place a ticket in and response time is lengthy at times Switched from [OptiMantra](https://www.capterra.com/p/159365/OptiMantra/) Required more than offered, ease of use and better customer service Review Source Response from Tebra September 9, 2025 Thank you for your feedback! We're very glad to hear that you're finding Tebra easy to use and that the AI and lab integration features are saving you valuable time. We also appreciate you sharing your thoughts on our customer service response times, as we're always working to improve our support processes. JM Jennifer M. Authorization and Billing Specialist Medical Practice Used the software for: 2+ years ### "Tebra Does it All!" February 2, 2026 5.0 Our overall experience with has been nothing but positive, from the onboarding experience to the ease of communicating with patients and receiving payments from patients and insurance companies. Pros Our office has 1 physician specialist, and we do everything in house including billing. The ease of in-house billing combined with the value for the money was the main reason we chose . Our practice was losing a lot of money when billing was outsourced to a third party! We have been using Tebra for 8 years and have continued to be impressed with the platform. The customer support is top notch and easy to reach. If the support specialist does not know the answer, which rarely happens, but when it is the case, they do the research and actually get back to you with an answer! Tebra continues to update platform features to keep up with medical office needs including communication with patients and on-line bill pay. Cons There is nothing about the platform that our practice does not like. We use both the desktop application and the app. Review Source Response from Tebra February 9, 2026 Thank you for sharing your experience and for being a loyal customer for the past eight years. We're so thrilled to hear that bringing your billing in-house with Tebra has helped your practice save money and operate more efficiently. It is also wonderful to know that our customer support team and platform updates continue to meet your needs. EW Erin W. PTSD Therapist and Medical Advocate, School Advocate Medical Practice Used the software for: 1-2 years ### "Ease with Scheduling and Billing" October 29, 2025 5.0 One of the better systems I have worked with - that includes many systems like State of Michigan, public school systems, special education systems, non-prophet databases, psychiatric care setting systems, etc. Pros I like that it contains a system for scheduling, billing, inter-office communication. It also prefills 'required areas' for each type of visit. Cons It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. When I send patients a quick message, I tell them the message is not HIPPAA compliant and to not share sensitive information because it may go to many unintended staff. Review Source Response from Tebra November 7, 2025 We're delighted to hear that you're finding our scheduling, billing, and communication features so beneficial. Thank you for your kind words and for rating us as one of the better systems you've used! We appreciate your feedback regarding patient messaging. We take HIPAA compliance very seriously, and while we support messaging for things like appointment and payment reminders, we don't send Protected Health Information (PHI) via standard SMS text messages because it lacks essential security features like encryption, access controls, and audit trails. Our Patient Portal is a secure, HIPAA-compliant platform for sensitive communications, ensuring patient data is always protected. FD Fatima D. Back Support and Admin Staff Mental Health Care Used the software for: 2+ years ### ""Tebra: Simplifying Healthcare Operations with a Sleek, Easy-to-Use Interface"" October 29, 2025 5.0 Generally, the tool is very friendly user. The platform’s layout feels modern, and it’s designed with a focus on ease of use, reducing the time spent navigating through different features. Pros What I like most in it offers a clean, intuitive user interface, making it relatively easy for healthcare professionals to adapt to the platform. The dashboard is well-organized and provides a clear overview of important tasks and alerts, so you won’t be caught off guard by last-minute changes. Cons What do I like least is the Technical Issue. The Occasional system downtime or lag may disrupt workflows. And also the Dependence on vendor , we rely on ’s servers and support; if the company has issues, your operations might be affected. Review Source Response from Tebra November 7, 2025 Thank you so much for sharing your feedback! We’re thrilled to hear that you’re loving Tebra’s clean, intuitive, and easy-to-use interface. It’s fantastic to know that the well-organized dashboard is helping you stay on top of your tasks. We also truly appreciate your honesty about system performance. We’ve passed your comments along to our product team as we’re always striving to make the platform even better. CB Coley B. Administrator Hospital & Health Care Used the software for: 2+ years ### "Seamless operation with exceptional value" October 16, 2025 5.0 Pros We've been incredibly impressed with ’s patient management application. The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential. The ease of use has significantly reduced our training time and improved overall efficiency. The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless operation, and reliable support, this application truly offers exceptional value for money. It's an indispensable tool for our practice. Cons As grows I want to see the development of individual user tools and tracking. While many of our projects are base on team collaboration, some more nuance projects require individuals to work on sensitive, protected information. The ability to track their work flow will be priceless. Review Source Response from Tebra October 17, 2025 Thank you for the great feedback! We're thrilled our patient management system has improved your workflow and reduced staff training time. It's also great to hear our customer support exceeded expectations. Your suggestion about individual user tools is valuable, and we're working to balance accountability with collaboration. We appreciate your input as it helps us improve for practices like yours. VR Verified Reviewer PMHNP Health, Wellness and Fitness Used the software for: 6-12 months ### "I recommend Tebra because it's easy to use. " July 30, 2025 5.0 I started using about a year ago. It has been a great experience starting with my onboarding specialist, Amy. Tebra has all I need in one place; it's all-inclusive. Pros is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user interface is excellent, all the notes are in one place and easy to access, and scheduling and calendar are easy to access. I recommend Tebra. Cons I don't really see any issue with right now. The customer service has been great so far. If I have any issues, I still reach out to my onboarding specialist. Review Source Response from Tebra August 6, 2025 Thank you so much for sharing your experience! We're thrilled to hear that Tebra has been a seamless and all-inclusive solution for you. We'll make sure to pass along your kind words to Amy and the rest of the team. Your recommendation means the world to us! OF Oladunni F. PMHNP Medical Practice Used the software for: 1-2 years ### "Unmet Expectation" October 29, 2025 2.0 Unmet expectation in ’s eLab integration that is causing delay in care. We value our partnership However, timely and effective resolution of this matter is critical to maintaining that confidence. Pros Customer supports are diligent. We value our partnership with and want to continue relying on your platform Cons Persistent issues with eLab order integration that have remained unresolved for the past six months. Review Source Response from Tebra November 6, 2025 Thank you for your kind words about our support team and for sharing your experience. We value our partnership with you and are truly sorry for the ongoing difficulties you've faced with eLab order integration. We understand the frustration as well as the impact these delays have had on your ability to provide timely care. While your situation is somewhat unique, we want to assure you that we are committed to continuing to work closely with our third-party partners until they are able to successfully connect your lab account. Your confidence is critical to us, and we are dedicated to resolving this for you as soon as possible. NM Nicole M. Medical Administrative Assistant Mental Health Care Used the software for: Less than 6 months ### "Easy Patient Management System" October 29, 2025 4.0 is great. Obviously there are some minor issues and improvement suggestions that could be implemented but overall it's great. Pros The ease of use is amazing. Navigating through the system is fairly easy. Having message templates is also great as we save time on constructing emails and texts. Cons I gave it 1 star down for not having a "patient intake form" alert to reflect that the forms were sent and received back - instead you have to navigate all the way to engage to find out. Also, it would be great to be alerted if a new patient has clicked onto the patient intake form so we can track if they do intend on completing forms we've sent. Also, it would be great to be able to find patients using their cell phone number as we sometimes get call but struggle to make out what a patient's name and date of birth is. Review Source Response from Tebra November 6, 2025 Thank you so much for this thoughtful review! We're thrilled to hear that you're finding the system easy to navigate and that the message templates are saving you valuable time. We really appreciate you sharing those improvement suggestions around patient intake form alerts and phone number search functionality. These are exactly the kinds of insights that help us continue enhancing the platform, and we'll make sure our product team sees this feedback. We're so glad Tebra is working well for your practice overall! OA Ola A. Health Provider Mental Health Care Used the software for: 2+ years ### "Excellent EMR" August 26, 2025 5.0 My experience with has been excellent! The platform makes managing my practice smooth and efficient Pros The platform is excellent—it has everything I need to efficiently manage my business. The EMR system and telehealth features are versatile, user-friendly, and truly simplify my workflow.” Cons The desktop app for billing in could be improved, as it’s not very intuitive and can be difficult to understand Review Source Response from Tebra September 2, 2025 Thank you for the wonderful feedback! We're thrilled to hear that Tebra's EMR system and telehealth features are streamlining your workflow and making practice management more efficient for you. We truly appreciate you highlighting what's working well. Your point about the desktop billing app is valuable—we understand that intuitive design is crucial for daily operations, and we're always working to enhance the user experience across all our features. AS Amy S. Medical Assistant Hospital & Health Care Used the software for: Less than 6 months ### "How to make sure you look up the patient's name before starting a new patient profile." February 17, 2026 5.0 My overall experience was good. It is a lot to take in but it was explained so I could understand it better. Pros I loved that it had you do examples of what we are going over in session. It made it easier to understand. Cons The fact that it was time consuming and I hated the quiz at the end of each session. I am not a quiz person. Review Source Response from Tebra February 24, 2026 hanks so much for sharing your experience! We're thrilled that the hands-on examples helped make our training material more accessible and easier to grasp. We hear you on the time commitment and the end-of-session quizzes. Your feedback is valuable, and we're always looking at ways to improve the learning experience for everyone. We're pleased to know that overall, the content was presented in a way that worked for you! MAS Mary Ann S. APRN Mental Health Care Used the software for: 1-2 years ### "Overall good system" January 23, 2026 4.0 Overall I am very happy with . Cost is a big downfall. When I have had a problem setting up the prescribing system, Tebra was very responsive and helpful. I did not have difficulty connecting with help. Pros offers several charting tools that are very helpful. It is easy to use the prescribing tool in particular. Response to questions/problems was excellent. Cons The cost. Especially for someone who has a very limited practice. It would be better if there was a sliding scale based on volume of use. It would also be better to have more rating scales to give to patients, ie CAARS;YMRS;etc. Review Source Response from Tebra January 30, 2026 Thank you so much for taking the time to share your thoughts! We are delighted to hear that the charting and prescribing tools have been effective for you and that our support team was able to assist you promptly. We appreciate your feedback regarding pricing for smaller practices and the request for additional rating scales; suggestions like these are vital as we work to improve our platform for all providers. BD Bianca D. Mental Health Assistant Medical Practice Used the software for: 6-12 months ### "User Friendly" October 29, 2025 5.0 In a busy psychiatry office, makes it easy to compile files, as well as send intake forms directly to patients cutting out the long office wait signing paperwork. Pros Its very user friendly. I like how things are very easy to find, as well as organize. You don't have to do much to get your work done. Cons I don't have any real specifications or complaints. It works out really well for our practice of about 200 patients. Review Source Response from Tebra November 7, 2025 We’re absolutely thrilled to hear that Tebra is making a difference for your busy psychiatry practice! Knowing that our platform is saving you time by simplifying file compilation and intake forms truly makes our day. Thank you for sharing how Tebra is helping you get your work done—we couldn’t be happier to support you! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.