# Tebra Pricing 2026 | Capterra

> Learn more about Tebra pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/129169/Tebra/pricing

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# Pricing for Tebra

[3.9 (1356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Write a Review!

## [Tebra](https://www.capterra.com/p/129169/Tebra/) has **1** pricing plan

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** Information not available

### Basic

Custom Quote Available

**Payment Frequency:** Per Month

Basic plan includes:

Not available

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## What do others say about [Tebra](https://www.capterra.com/p/129169/Tebra/) pricing?

Pricing RatingN/A

Value For Money[3.6(1356)](https://www.capterra.com/p/129169/Tebra/reviews/)

Pros

Cons

[Read All 1356 Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

Read Full Reviews Below

Angela S.

Billing

Medical Practice, 1-10 employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

January 20, 2026

"What Tebra Means To Me"

**Overall:** My overall experience with Tebra is overall very well. I do not have complaints, it is a great system for our medical office.

**Pros:** Tebra makes data entry very easy and a breeze, not only getting patients data entered, but also with billing and claims.

**Cons:** The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the code when logging on.

Vendor Response

By Tebra on January 30, 2026

Thanks for the feedback! We are thrilled to hear that Tebra has made data entry and billing a breeze for your team. Regarding the 2-step authorization, while we understand the inconvenience of needing your phone, this feature is essential to maintaining the security of sensitive patient data. We are so glad to know the system is working well for your medical office overall.

Hillary H.

Physician

Medical Practice, Self-employed

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

3.0

Customer Service

1.0

Features

3.0

Value for Money

2.0

Likelihood to Recommend

10%

1/10

Reviewer Source

Source: Capterra

December 9, 2025

"Decent EMR, not worth the poor customer service"

**Overall:** I’d summarize the post onboarding experience with Tebra as, a customer is not heard or valued. The worst process flow in customer service I’ve seen. The experience of calling customer services looks like- inconsistent levels of experience, half the time like talking to a bot who barely understands the EMR at a basic level. The other half you get someone good, who problems solves with you but ultimately cannot fix the issue & has to summit a case. Case follow up by email is also like conversing with a bot, giving inaccurate solutions showing they did not understand the issue. Once they understand the issue, they still give solutions that do not exist in the current EMR (because the Tebra University articles are out of date). For example, my cash based private practice does not take insurance, and we need to store a patient credit cards. It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite that this was assured as a feature by my sales rep. Another example is the A2P platform, sold by my sales representative as a way for customers to get a reminder text from the same area code in which you are located. The one assigned to me is in Illinois, I am located in New York. It has been 4 mos and no one has been able to change this. Overall, the worst part is the avoidance of communication and follow up. My sales rep \[sensitive content hidden\] assured he'd be available if we did not get results with customer service, he is literally does not respond. Managers are unreachable, and there are straight up no-shows for a post on boarding follow up calls. It really seems their focus is on signing people up, but zero on retention.

**Pros:** Clean design, patient portal, online scheduling, intake forms, my onboarding manager \[sensitive content hidden\]- she was amazing!

**Cons:** The customer service post onboarding is an avoidant interaction. The customer trying to contact and resolve issues, the company brushing off, not listening, or valuing the customer experience.

Vendor Response

By Tebra on January 5, 2026

Thank you for sharing your feedback with us. We understand how frustrating and discouraging it must have been to face these difficulties and delays in resolving your issues. While we’re glad you’re now in touch with a representative working on your concerns, we sincerely apologize for the experiences that left you feeling unsupported. We greatly value our customers and deeply regret that we fell short in conveying that to you. Please know that we take your concerns seriously and are committed to improving.

[Read All 1356 Reviews](https://www.capterra.com/p/129169/Tebra/reviews/)

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