# Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tebra the right Patient Engagement solution for you? Explore 1362 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129169/Tebra/reviews --- Tebra 3.9 (1362) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Reviews of Tebra Ease of use 4.1 Customer Service 3.7 ## Pros and Cons in Reviews FG Freya G Administrative StaffHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient scheduling and EHR in one place enabling easy workflow within my facility.“ March 19, 2026 AS Angela S BillingMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the code when logging on.“ January 20, 2026 EB Elise B physicianHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for patients to schedule off hours.“ November 12, 2025 HH Hillary H PhysicianMedical Practice, Self-employedUsed the software for: Less than 6 months. “It’s literally been three months, and no one has been able to resolve the issue of being able to store a patient’s credit card without charging it, despite that this was assured as a feature by my sales rep.“ December 9, 2025 HM Hemal M Attending PhysicianAlternative Medicine, 2 - 10 employeesUsed the software for: 1-2 years. “Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing.“ January 19, 2026 EW Erin W PTSD Therapist and Medical Advocate, School AdvocateMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “It would be easier if there was a HIPPAA compliant way to message patients without having to go through adding a portal invite and then using the portal. When I send patients a quick message, I tell them the message is not HIPPAA compliant and to not share sensitive information because it may go to many unintended staff.“ October 29, 2025 MM Matt M PedorthistMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records seamless.“ September 27, 2025 JF Julia F Not specifyingAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years. “Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the calendar doesn't reflect the changes sometimes. When you schedule appointments they don't always get added to the calendar unless you keep trying.“ August 8, 2025 ## Showing most helpful reviews Showing 1-25 of 1362 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Teegan F. Owner Hospital & Health Care Used the software for: 6-12 months ### "Great EHR with room for improvement for natural healthcare providers" August 12, 2019 5.0 Using Kareo has been a overall great experience. It does almost everything we want it to do well, and the few things it needs to improve it at least allows you to do partially. Pros I love the layout of Kareo. The dashboard is great and offers a lot of functionality while still looking clean and professional. The clinical portion is great as it shows all the sections of the note on one page. The ability to add and remove sections is also very useful. The interaction checker is nice, but needs improvement. The iPad app is really slick and I preferring using it when adjusting my patients (Chiropractor), as it allows me to quickly tap on each segment I'm adjusting from a list. Cons There is very little support for natural products/supplements in Kareo. You CAN make it work, but it's definitely not easy - requiring manually entering every single product you wish to recommend in the "Drug Favorites" section. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Reason for choosing Tebra The best combination of price and features we could find! Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Practice fusion started charging for their basic service. When we started looking at paid EHR options we found that Kareo had more of the features we wanted. One of my colleagues also recommended it to us. Review Source BS Betty S. Office Manager Medical Practice Used the software for: 2+ years ### "Tebra Is Wonderful" January 19, 2026 4.0 On a day to day basis, Tebra meets the need of my practice without any hassles and makes my day run so much better and more efficiently. In the event of an issue, it is usually handled quickly and easily. The patient records are always up to date and easily accessible. It is easy to switch back and forth in the system for the info I need at the time. Tebra doesn't need much "tweaking" at all in my opinion. Pros The system is easy to use. I have been using this system sine 2013 when we began it was Kareo. The support is almost always ready and able to help me with any issues in a polite and timely manor. The cost seems a little high, but the quality, convenience and reliability are great. Cons Sometimes the customer care support are heavily accented and it is hard for an old southern girl to pick up on what is being said in the conversation. Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually hear my need. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) to be more update to date with our electronic records when we made the switch to WebPt Review Source Response from Tebra January 30, 2026 Thanks so much for taking the time to share your experience! It means a lot to us especially coming from a long time customer. We are delighted to hear that Tebra keeps your practice running efficiently and that you find the system easy to use. We also appreciate your honest feedback regarding pricing and your interactions with our support team. We take your concerns seriously, as we want to ensure every support interaction is helpful and seamless. We are glad to be a reliable partner for your practice. SC Stacey C. Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Tebra EMR for small rural practice" April 11, 2026 5.0 Great experience getting setup and with onboarding. The manager was patient with me as I navigated the system. Great videos and opportunities for live training. Pros Onboarding manager was extremely patient and helpful! Great experience and easy to use. Tebra is a total package EMR to help with billing and payments and patient management for an affordable price! Excited to get started with patients! Cons No cons at the present! So far satisfied with Tebra EMR for patient records, appointment setup and billing and payments. Review Source Response from Tebra April 22, 2026 Thanks for taking the time to share such wonderful feedback! We are thrilled that your onboarding manager provided a patient and helpful experience to get you set up. It is fantastic to hear that our training resources and the complete package of patient management and billing tools are hitting the mark for you. Wishing you great success as you start seeing patients! AT Anna T. Credentialing Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "Not very good" April 15, 2026 3.0 Pros I liked how you can choose which client you wanted when you signed in right away and your providers are all listed right there with their info Cons It’s not very user friendly, it’s very finicky and isn’t very forgiving if you press a wrong button. Only management can clean up “mistakes”. Review Source Response from Tebra April 22, 2026 Thank you so much for taking the time to share this detailed feedback. We are thrilled that you enjoy the convenience of selecting clients right at sign-in and having provider information easily accessible. We also completely understand your frustration regarding the system feeling finicky and the difficulty of correcting mistakes without management's help. Your feedback is important to us as we continuously work to make the platform more forgiving and intuitive. DG Dan G. Administrator Medical Practice Used the software for: 2+ years ### "Go with Tebra for a good EMR system" February 16, 2026 5.0 Going on five years, we wouldn't choose any other EMR service due to the ease of use and value. The technical department is always thorough in trying to resolve issues as they arrive though complex issues seem to take longer than anticipated at times. Pros Tebra is easy to use and when support is needed it is generally available quickly and a quick resolution! Cons On occasion, it seems there needs to be better communication between Tebra deaprtments when it comes to resolving a complex issue. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reason for choosing Tebra Ease of use and details in the set up are why we chose Tebra. Review Source Response from Tebra February 23, 2026 Thank you for being a loyal Tebra customer for five years! We're delighted to hear that you find our platform easy to use and that our support team has been responsive in resolving issues quickly. We appreciate your honest feedback about interdepartmental communication on complex issues. We're actively working to improve collaboration across teams to ensure faster, more seamless resolutions. Your experience matters to us, and we're committed to making every interaction with Tebra even better. We're so glad you chose us and continue to find value in what we offer. SM Sam M. ARNP Medical Practice Used the software for: 1-2 years ### "Multiple frustrating problems. " December 31, 2025 2.0 There are no perfect EHRs out there. Tebra is just another EHR with many issues which should have been easily fixed. Medication scripts does not contain my office fax. They are unable to fix it. Multiple issues. Pros Nothing I can mention here. Another average EHR with multiple issues, with slow responses to complaints. Cons I’ve experienced many frustrating issues with this EHR. Calendar appointments are often inaccurate, and the mobile app does not sync reliably, which means appointments frequently do not appear in the app. This has been a longstanding problem that has not been resolved. I have decided to switch to another EHR and requested a full data export on 12/7/2025, but I am still waiting for a response. Customer support is average, but the service occasionally shuts down for meetings and holiday closures, which is concerning given that healthcare operates 24/7. Messaging functions are also inconsistent — for example, patients do not always receive cancellation notifications. There are many more issues I could list. I hope someone from Tebra will contact me soon to complete my data export request. Switched from [RXNT](https://www.capterra.com/p/110018/rxnt/) Problems with previous one. Too slow to load. Review Source Response from Tebra January 13, 2026 Thank you for taking the time to share your feedback. We apologize for the frustration you have experienced. It appears that one of our representatives has been in touch with you regarding the data export, and while our support phone lines do observe holiday closures, we want to assure you that we have 24/7 monitoring of our mission-critical systems to address any system-wide issues the moment they are identified. You can also submit support cases via our online Help portal any time. Your feedback is important to us, and we will share your comments with our support and product teams to help us improve. HM Hope M. Nurse Practitioner Health, Wellness and Fitness Used the software for: 1-2 years ### "I am grateful I found Tebra " January 22, 2026 5.0 I love the system, I am 2 years in and am so far happy with it. Its a very affordable system, that is easy to use. Pros Value for my money, I am a new independent provider and starting up as a new business owner requires a bit of financial prowess. Tebra allowed me a reasonable package without breaking the bank! and suites my itty bitty claims as I currently only have about 10 clients, it just makes sense. Compared to other EMRs that quoted massive fees and could careless about small businesses like myself. Cons Wish they had more templates and forms that can be easily altered/edited to suite my business needs. Also more click and sign smart sets, as typing and the AI note assist doesn't always take care of the simple task, its a quick addition I hope they add. Alternatives considered [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[NetHealth](https://www.capterra.com/p/83568/NetHealth/)[athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing Tebra Affordability, it made sense for a small business like me to have something that would not put me in the hole. Review Source Response from Tebra January 30, 2026 Thank you for your detailed review! We are delighted to hear that Tebra has provided the financial flexibility your new independent practice needs. It is great to know the system is working well for your client volume. We understand how important efficiency is for a small business, and we will certainly pass along your suggestions for improving form templates and click and sign features to our product team. Melissa Z. Provider Health, Wellness and Fitness Used the software for: 6-12 months ### "Temporary new user" January 18, 2026 4.0 It was good. As a provider of 20+ years, I have experience with multiple EMRs and when it comes to ease of use, it is above average Pros Using templates to enter charting information. Allowing this is a major time saver for professionals Cons The fields to checkmark are very small. This is time consuming because multiple attempts need to me made in order to advance to the next field Review Source Response from Tebra January 30, 2026 Thank you for taking the time to share your feedback! We are so pleased to hear that the templates are helping you save time and that you find the system easy to use, especially given your extensive experience with EMRs. We have also noted your concern regarding the size of the checkmark fields and will keep this in mind as we work to improve the interface. AC Angelica C. medical assistant Medical Practice Used the software for: Less than 6 months ### "User friendly" March 16, 2026 5.0 My overall experience using Tebra has been great. The platform is easy to use, well organized, and helps make everyday tasks more efficient. It has made managing workflows much smoother. I would definitely recommend Tebra to other practices looking for a reliable and user-friendly system. Pros I like how easy it is to use Tebra. The platform is very user-friendly and easy to navigate, which makes daily tasks much smoother and less time-consuming. Everything is organized clearly, so it doesn’t take long to find what you need. Overall, it has made managing work much more efficient and straightforward. Cons I honestly have no dislikes when it comes to using Tebra. The platform works smoothly and is very easy to navigate. Everything is organized well, which makes completing tasks simple and efficient. Overall, my experience using Tebra has been very positive. Review Source Response from Tebra March 24, 2026 Thank you so much for sharing your wonderful experience with us! We are delighted to hear that Tebra's user-friendly design has successfully streamlined your daily tasks and made managing your workflows much more efficient. JG Joshua G. Nurse Advocate Hospital & Health Care Used the software for: Less than 6 months ### "Great EMR for Ease of Use and Patient data retention" April 6, 2026 5.0 My overall experience with Tebra was very positive. I have used many other EMRs for patient recording. This system was well designed. Pros Very user friendly. Easy to navigate system. Many data sections will flow to additional required documentation sections of the EMR Cons The only repeated "Con" I could find within the system is that there is No spell check feature on the narrative notes Review Source Response from Tebra April 22, 2026 We truly appreciate you taking the time to share your review! We are delighted to hear that you find Tebra's system intuitive and that the seamless data flow is enhancing your daily experience. We also value your constructive feedback regarding the lack of a spell check feature for narrative notes, and we have passed this along to our development team as we continue to refine and improve our platform. KS Karen S. Director of Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Director of Operations" May 27, 2025 5.0 I use Tebra several hours per day and it is one of the easiest EMRs I have used. It is relatively easy to teach new users the system Pros Ease of use. I find the system quick to respond and meets all of our needs. I would like to be able to scan lab results in the lab tab rather than in documents as we do not have interfaces. Cons I have no real complains but I would like to see a way to get profiles of users no longer associated with our clinic permanently deleted. Or removed from active profiles. Alternatives considered [Notepad++](https://www.capterra.com/p/185965/Notepad/) Reason for choosing Tebra Like the platform and the price works for our small practice Switched from [RPM Telco](https://www.capterra.com/p/199220/RPM-Telco/) Needed a system that was end user friendly Review Source Response from Tebra May 29, 2025 Thank you for sharing your positive experience with Tebra! We're thrilled to hear that you find the system easy to use and well-suited for your practice's needs. We appreciate your feedback about scanning lab results and managing profiles of former users, and we’ll be sure to share these suggestions with our team for future improvements. Your insights help us continue to enhance the platform and better support practices like yours. Thank you for being a valued customer! PN Phillip N. Chiropractor Medical Practice Used the software for: 2+ years ### "Chiropractic review" July 22, 2025 5.0 Overall I have been very satisfied with Tebra. It is much better than the previous system (Practice Studio) by Micro Four that I used for 16 years. Pros The ability to create text shortcuts and create a note with tremendous speed. We all know how important it is to create a fast and complete SOAP note. Cons The ability to print a series of notes from date to date. It only prints the 10 most recent notes. Therefore, you have to print each and every note individually. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing Tebra The ability to customized the text shortcuts. Review Source Response from Tebra July 29, 2025 Thank you for your thoughtful feedback and for sharing your positive experience with Tebra! We’re delighted that the quick and efficient note creation has been valuable for you, especially when creating SOAP notes. We also appreciate your input regarding printing multiple notes from a specific date range and will share that feedback with our product team. Thank you again for your kind words and for trusting Tebra after 16 years with another system! CC CORALEE C. Physician Hospital & Health Care Used the software for: 1-2 years ### "Needs improvement" May 23, 2025 2.0 My product is lacking many things I am sorry. It is not what it seemed. It has been virtually impossible to get Cologuard, LapCorp and Akumin incorporated in my product as it should have been. The only lab I have is Quest. Pros It is easy to navigate. Price is reasonable. Customer care is attentive but things are done with a lot of run around. Sometimes you will find someone who would help right away though Cons It is very problematic to find codes. Once you are done with coding you can't go back to make addendums. It is taking me a year to be able to incorporate LabCorp. It is not able to incorporate COLOGUARD tests It is not able to incorporate an imagine account (AKUMIN) so I can review imagine test results in Tebra Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) the price seem very good and marketing was good but in reality a lot of things failed. I switch from e clinical works Review Source Response from Tebra June 2, 2025 Thank you for taking the time to share your feedback. We apologize for the issues you’ve faced and understand how frustrating this must be. Your comments are incredibly valuable in helping us identify areas for improvement and provide a better experience. If you need assistance, our Customer Care team is here to help and would be happy to address any concerns. Please don’t hesitate to reach out so we can work towards a resolution. JE Julia E. NP Hospital & Health Care Used the software for: 1-2 years ### "I would recommend Tebra" September 2, 2025 5.0 Good. I love the ease of use of EMR, the AI is wonderful as it cuts down my documentation time tremendously. Pros The ease of use and integration of labs also AI for documentation now! I can have my lab slip and results send and it is a time saver. Cons No live customer service all the time. I have to place a ticket in and response time is lengthy at times Switched from [OptiMantra](https://www.capterra.com/p/159365/OptiMantra/) Required more than offered, ease of use and better customer service Review Source Response from Tebra September 9, 2025 Thank you for your feedback! We're very glad to hear that you're finding Tebra easy to use and that the AI and lab integration features are saving you valuable time. We also appreciate you sharing your thoughts on our customer service response times, as we're always working to improve our support processes. JM Jennifer M. Authorization and Billing Specialist Medical Practice Used the software for: 2+ years ### "Tebra Does it All!" February 2, 2026 5.0 Our overall experience with Tebra has been nothing but positive, from the onboarding experience to the ease of communicating with patients and receiving payments from patients and insurance companies. Pros Our office has 1 physician specialist, and we do everything in house including billing. The ease of in-house billing combined with the value for the money was the main reason we chose Tebra. Our practice was losing a lot of money when billing was outsourced to a third party! We have been using Tebra for 8 years and have continued to be impressed with the platform. The customer support is top notch and easy to reach. If the support specialist does not know the answer, which rarely happens, but when it is the case, they do the research and actually get back to you with an answer! Tebra continues to update platform features to keep up with medical office needs including communication with patients and on-line bill pay. Cons There is nothing about the platform that our practice does not like. We use both the desktop application and the Tebra app. Review Source Response from Tebra February 9, 2026 Thank you for sharing your experience and for being a loyal customer for the past eight years. We're so thrilled to hear that bringing your billing in-house with Tebra has helped your practice save money and operate more efficiently. It is also wonderful to know that our customer support team and platform updates continue to meet your needs. RH Robbie H. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Customer Service challenges when off-boarding" November 12, 2025 1.0 We were longstanding customers of Tebra, and we had no difficulties with them in our more than 10 years as loyal customers. We switched our EMR provider who had integrated billing and we no longer were in need of Tebra's services. Trying to off-board with Tebra has been an absolute nightmare. We have been bounced around from customer service representative to representative with no clear path or communication forward. We had nearly all claims that we kept in Tebra resolved and decided to go to read-only. However, we were not informed that ERAs continuing to come into Tebra (our state MA program was sending ERAs to both EMRs) were considered transactions, even though we are not using them at all in Tebra. This has taken our monthly payment from $300 per month to about $1700 per month for the past four months. Attempting to resolve this with their customer service team has been terrible, they have done NOTHING to attempt to resolve the issue or to help us figure out what we need to do in order to stop the bleeding. Other than telling us we can't have ERAs going into Tebra. Which is a multi-month process with our state to get this changed and is an obvious solution that we have been working on. Finally, our rep suggested re-activating our account, only after Tebra was able to bill us for over $5000 in bogus transaction fees. Reactivating our account has still not happened, even though it has been a week and a half since I made this request. It says a lot about a company how they treat their departing clients. I would never, ever, ever re-engage with Tebra and I caution anyone who is a current customer of theirs. Pros We were very happy customers of theirs for over 10 years. It was a great product and it worked well for us. Customer service was great when ADDING services/ Cons The process of cancelling our service with them has been the absolute worst experience. We have been bounced around with rude and unhelpful customer service staff. Review Source Response from Tebra December 3, 2025 Thank you for sharing your experience. We are very sorry to hear about the difficulties you encountered with unexpected transaction charges while transitioning to read-only access. We understand how frustrating this has been, especially after being a loyal customer for over a decade. We're glad you've recently been connected with a representative to personally address your concerns and provide any additional guidance you need to re-direct your ERAs. We appreciate you bringing this to our attention, as your experience helps us improve our communications and guidance around billing transitions. MJ Mary J. Owner Administrator Medical Practice Used the software for: 2+ years ### "Unhappy customer" October 16, 2025 2.0 Unhappy with the experience, training was poor and assistance with issues is not as one would expect. Pros I am unsure that I could identify a positive function currently. If I had been asked this question a year ago the answer may have been different. Cons The customer service reps are off shore, you cannot speak to anyone in the US and the language barrier is a challenge. We lost data from our files only to find out they did not have a backup for our data. Their clearing house stops claims and never notifies you so the problem can be resolved. Review Source Response from Tebra October 17, 2025 Thank you for sharing your feedback, and we're truly sorry that your support needs were not met. We'd like to learn more about the data loss and claims issues, and we’d appreciate the opportunity to investigate that further. Please reach out to our Customer Care team via the most recent email on your support case or by calling (866) 93-TEBRA. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this for you. CB Coley B. Administrator Hospital & Health Care Used the software for: 2+ years ### "Seamless operation with exceptional value" October 16, 2025 5.0 Pros We've been incredibly impressed with Tebra’s patient management application. The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential. The ease of use has significantly reduced our training time and improved overall efficiency. The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless operation, and reliable support, this application truly offers exceptional value for money. It's an indispensable tool for our practice. Cons As Tebra grows I want to see the development of individual user tools and tracking. While many of our projects are base on team collaboration, some more nuance projects require individuals to work on sensitive, protected information. The ability to track their work flow will be priceless. Review Source Response from Tebra October 17, 2025 Thank you for the great feedback! We're thrilled our patient management system has improved your workflow and reduced staff training time. It's also great to hear our customer support exceeded expectations. Your suggestion about individual user tools is valuable, and we're working to balance accountability with collaboration. We appreciate your input as it helps us improve for practices like yours. JF Julia F. Not specifying Alternative Medicine Used the software for: 2+ years ### "DO NOT RECCOMEND " August 8, 2025 1.0 I would not recommend this software to others. Before tebra bought out kareo the software was better. Its extremely frustrating and not very customizable. Pros Honestly i cant say much here. The only thing i can say is that i like that they send patients reminders for appointments but all software's do this. Cons Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the calendar doesn't reflect the changes sometimes. When you schedule appointments they don't always get added to the calendar unless you keep trying. Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments. you have to manually look at the calendar and find the scheduled appointments... Ter bible and frustrating and takes wayyy to much time away from the important things. Review Source Response from Tebra August 14, 2025 Thank you for sharing your feedback, and we're truly sorry to hear about your difficulties with scheduling. It sounds like you are experiencing an issue which requires further investigation. Your concerns are very important to us, and we’d appreciate the opportunity to work toward a resolution. Please reach out to our Customer Care team via the most recent email on your support case or by calling (866) 93-TEBRA. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this for you. EB Elise B. physician Hospital & Health Care Used the software for: 2+ years ### "Tebra changed my practice for the better" November 12, 2025 5.0 Overall an excellent company and the value I received for the services provided was excellent. I highly recommend Tebra Pros I used Tebra services for over 6 years. They were incredibly helpful for my practice. I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for patients to schedule off hours. The online reviews have been a huge boost to our reputation. Their services included website design and support. Cons The only reason I had to terminate services was due to technical glitches in the integration with my EHR PM system. Review Source Response from Tebra December 3, 2025 Thank you for taking the time to share your experience. We are delighted to hear that Tebra served your practice well for over six years, particularly in helping your staff manage appointments and boosting your online reputation. We appreciate your honest feedback regarding the integration challenges you faced and are grateful for your high recommendation of our value and services. NM Nicole M. Medical Administrative Assistant Mental Health Care Used the software for: Less than 6 months ### "Easy Patient Management System" October 29, 2025 4.0 Tebra is great. Obviously there are some minor issues and improvement suggestions that could be implemented but overall it's great. Pros The ease of use is amazing. Navigating through the system is fairly easy. Having message templates is also great as we save time on constructing emails and texts. Cons I gave it 1 star down for not having a "patient intake form" alert to reflect that the forms were sent and received back - instead you have to navigate all the way to engage to find out. Also, it would be great to be alerted if a new patient has clicked onto the patient intake form so we can track if they do intend on completing forms we've sent. Also, it would be great to be able to find patients using their cell phone number as we sometimes get call but struggle to make out what a patient's name and date of birth is. Review Source Response from Tebra November 6, 2025 Thank you so much for this thoughtful review! We're thrilled to hear that you're finding the system easy to navigate and that the message templates are saving you valuable time. We really appreciate you sharing those improvement suggestions around patient intake form alerts and phone number search functionality. These are exactly the kinds of insights that help us continue enhancing the platform, and we'll make sure our product team sees this feedback. We're so glad Tebra is working well for your practice overall! CN Curtis N. Practice Manager Medical Practice Used the software for: 2+ years ### "Great Job Guys!!" October 29, 2025 5.0 Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues. Great value for our money. Pros I was kinda thrown into billing in our office. I would not have made it if not for the ease of use of the Tebra product. There Customer Support is outstanding! Two thumbs way up!! Cons Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet.... frustrating. Why can't Tebra coax Mother Nather to straighten up! LOL Review Source Response from Tebra November 6, 2025 We're thrilled to hear that our product made your transition into billing smoother and that our Customer Support team has been so helpful! Your kind words mean the world to us. We're so glad Tebra has integrated seamlessly into your practice and continues to deliver great value. Thanks again for the two thumbs up! DT Diana T. Clinical Office Manager Medical Practice Used the software for: 2+ years ### "Tebra Review " January 22, 2026 5.0 My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information. Pros We use Tebra in our office it is very easy to use, for texting, emailing communications with patients. Cons Sometimes the text messages you are not able to reply to patients, but only minimal times, so far it has work. Review Source Response from Tebra January 30, 2026 Thank you for taking the time to share your thoughts. We are delighted to hear that Tebra is making patient communication easier for your office and that the online forms are working well. We appreciate your feedback regarding the occasional text reply issue and are committed to ensuring our platform performs reliably for you. MAS Mary Ann S. APRN Mental Health Care Used the software for: 1-2 years ### "Overall good system" January 23, 2026 4.0 Overall I am very happy with Tebra. Cost is a big downfall. When I have had a problem setting up the prescribing system, Tebra was very responsive and helpful. I did not have difficulty connecting with help. Pros Tebra offers several charting tools that are very helpful. It is easy to use the prescribing tool in particular. Response to questions/problems was excellent. Cons The cost. Especially for someone who has a very limited practice. It would be better if there was a sliding scale based on volume of use. It would also be better to have more rating scales to give to patients, ie CAARS;YMRS;etc. Review Source Response from Tebra January 30, 2026 Thank you so much for taking the time to share your thoughts! We are delighted to hear that the charting and prescribing tools have been effective for you and that our support team was able to assist you promptly. We appreciate your feedback regarding pricing for smaller practices and the request for additional rating scales; suggestions like these are vital as we work to improve our platform for all providers. RD Rachel D. Medical Assistant Medical Practice Used the software for: 6-12 months ### "Love Tebra!" August 6, 2025 5.0 I really liked Tebra overall and found it very easy to use and navigate through. It's easy with the different sections labeled. Pros Tebra was very easy to navigate! I thought it was very helpful that everything is labeled very well! Cons Seeing who scheduled what and also fax confirmations for outgoing referrals. - would like to have those things implemented. Review Source Response from Tebra August 20, 2025 Thank you so much for this wonderful feedback! We're thrilled to hear that you found Tebra easy to navigate and that our clear labeling system was helpful for you. We really appreciate you taking the time to share your suggestions about scheduling visibility and fax confirmations for outgoing referrals. Your input helps us understand what features would make the biggest difference for our users, and we'll make sure to pass this along to our development team. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.