--- title: "Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Tebra the right Medical Practice Management solution for you? Explore 1392 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/129169/Tebra/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- Tebra 4 (1391) [View alternatives](https://www.capterra.com/p/129169/Tebra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Reviews of Tebra Ease of use 4.1 Customer Service 3.8 ## Pros and Cons in Reviews Marina P CEOMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Initially, Tebra presented itself as an all-in-one platform with appealing promises around practice management, EHR functionality, billing integration, and operational efficiency for healthcare organizations.“ May 14, 2026 AR Anu R APRNBiotechnology, 11 - 50 employeesUsed the software for: Less than 6 months. “There's little that I don't like about Tebra. When I open a new note and I pull down the drop down menu to open my template, I wish I could customize it so that I only get the 3-4 templates that I typically use, rather than getting a list including physical therapy note, therapist note etc.“ June 1, 2026 FG Freya G Administrative StaffHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “The presence of it easy interface that didn't require me to do much training before assessing it, as it provides essential tools like medical billing, patient scheduling and EHR in one place enabling easy workflow within my facility.“ March 19, 2026 Marina P CEOMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “As the CEO of a behavioral health organization, our overall experience with Tebra was extremely disappointing and operationally disruptive. While every healthcare technology platform may experience occasional challenges, what became most concerning was the repeated pattern of unresolved issues, poor communication, instability within workflows, and lack of meaningful accountability when serious concerns were escalated.“ May 14, 2026 AD Ariel D APRNMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Continued improvements in customization, workflow efficiency, and behavioral health-specific features would make the platform even more valuable.“ August 11, 2026 Jay A OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “They wiped out my website, pictures and years of blog posts killing my SEO ranking after I had been with them for many years!“ September 4, 2026 EB Elise B physicianHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for patients to schedule off hours.“ November 12, 2025 AS Angela S BillingMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the code when logging on.“ January 20, 2026 ## Showing most helpful reviews Showing 1-25 of 1391 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use medical records Used the software for: Less than 1 year ### "To Tebra with love" November 8, 2026 5.0 Love using it, this is my 2nd job where its been in use, We have to use it alot on a daily basis. It is user friendly and the reports options are what I use the most. Pros easy to use, navigates with prompts. I love that it asks me if I need help and guides me every step of the way. Cons no complaints at this time. When I first started to use it, I had a tough time with the reports but it gives you step by step instructions. Review Source Senior Medical Biller Used the software for: 3-5 years ### "Good Billing Software" November 2, 2026 4.0 Great. Billing and posting is seamless, patient billing is included which creates great ease in netting payments. Pros The software is well priced for a small business, the user experience is great, the billing and payment module is efficient, patient communication is exceedingly simple as is scheduling. Cons The customer service for non Windows users could use some shoring up. As a mac user, the inability for anyone in customer service to offer tech support is odd. Switched from [AdvancedMD](https://www.capterra.com/p/202677/AdvancedTelemedicine/) Cost of AMD was prohibitive for a single physician office. Alternatives considered [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reasons for choosing Tebra Ease of use, better EHR templates functionality Review Source Response from Tebra November 5, 2026 We truly appreciate your generous feedback! It's wonderful to hear that the billing and payment module, patient communication, and scheduling have all been working so smoothly for your practice. We also hear you on the need for stronger support for Mac users and will pass that along. Advanced Practice Nurse Practitioner Used the software for: 1-3 years ### "TEBRA works well" October 30, 2026 5.0 I have been using TEBRA to manage the operations of my practice. It has proven to be reliable and covered all the important aspects of practice. Pros It allows for a centralized place to perform all clinical functions, including scheduling, order labs, telehealth, patient education and overall great ease of use. Cons I do not use the billing feature as I find it complicated. I would like that to be integrated in the web browser. Review Source Response from Tebra November 5, 2026 Thanks so much for the great feedback! We're pleased Tebra has given you a reliable, centralized way to manage scheduling, lab orders, telehealth, and patient education. Your note about billing integration is helpful, and we appreciate you sharing it. Medical Assistant Used the software for: Less than 1 year ### "A Helpful Platform for Patient Management and Daily Workflows" October 29, 2026 4.0 My overall experience with Tebra has been positive. It is a useful platform for managing patient information, scheduling, and other administrative responsibilities. While there is room for improvement in usability and workflow efficiency, it provides helpful tools for keeping daily operations organized. Pros Tebra makes it convenient to manage patient records, appointments, and daily administrative tasks in one place. The interface is fairly easy to navigate, and having patient information readily available helps improve workflow and organization. Cons Some features could be more intuitive, and certain tasks can require extra steps. Improvements to system speed, navigation, and integration between features would make the overall experience more efficient. Review Source Response from Tebra November 5, 2026 Thank you for taking the time to leave such thoughtful feedback! We're glad Tebra has made it easier to keep patient records, scheduling, and daily administrative work organized in one place. We also appreciate you flagging the areas where navigation and system speed could be smoother, and we'll keep that in mind as we continue improving the platform. Alexandra R. MA Used the software for: Less than 1 year ### "tebra experience " October 21, 2026 5.0 My overall experience using Tebra has been good, and especially for a clinic setting it comes in handy. Pros The pros of Tebra are that it is an incredible way to populate patient appointment requests and reach out. Cons The cons about Tebra, I would say, would be that patients can create multiple requests at once and making duplicates. Review Source Response from Tebra October 28, 2026 Thanks so much for sharing your experience with Tebra! It's great to hear how much easier it's made populating appointment requests and reaching out to patients, especially in a clinic setting. We also appreciate you flagging the duplicate request issue — that kind of feedback helps us keep improving. Glad Tebra's been a good fit overall! Office manager Used the software for: 3-5 years ### "Office Manager " October 16, 2026 5.0 I enjoy using Tebra. For the most part it is reliable and transparent. I learn something new while using it. I enjoy searching for billing and denials. This option allows me to stay on top of patients accounts. Pros I enjoy Tebras organization and direct instructions. I like the recent change of looking for the DOB. Cons Tebra often times experiences glitches. I would like to be able to download patient notes in a batch with the dates of service attached. Review Source Response from Tebra October 20, 2026 Thank you for your kind words! It's wonderful to know that our organization, clear instructions, and the updated DOB search are making a real difference in your day-to-day work, and that billing and denial tracking helps you keep such a close eye on patient accounts. We hear you on the glitches and the need for batch-downloading of patient notes. We really appreciate that feedback, as it helps us improve. Registered Medical Assistant and Phlebotomist Used the software for: 3-5 years ### "Pretty Cool" October 9, 2026 5.0 Pros I like that it's easy to use, and I can't wait to try the new talk to text function for notes as it seems pretty cool. Cons I love Tebra, I just wish it had a download app link, to add to laptops for the Dr. to download and see the scheduling part. I also don't like that Tebra took the "Make Appointment" button off of the internet version. Review Source Response from Tebra October 20, 2026 Thanks so much for the great feedback! We're thrilled you find Tebra easy to use and that you're looking forward to trying the AI Note feature. We appreciate the additional suggestions, as we're always looking for ways to improve. Pharmacy assistant Used the software for: Less than 1 year ### "Tebra as solution for medical practices " October 5, 2026 5.0 This platform provides a practical way to manage patient appointments, billing services and safe record keeping.Although some features needs improvement. Pros It manages patients scheduling and records efficiently. Its ease of use for billing and payment allows to reduce manual administrative work. Cons Some interface features requires extra cost. Customer supports sometimes take more than usual time.For new user complex integration takes time to understand the system. Review Source Response from Tebra October 20, 2026 Thank you for your insightful review! We're thrilled to hear how Tebra has helped streamline patient scheduling, billing, and record-keeping for you. Your feedback means a lot to us, and we’re always working to make the platform even better. MR Mohammed R. Technical engineer Used the software for: Less than 1 year ### "User-Friendly Patient Management and Billing" September 23, 2026 4.0 Pros What I liked most about Tebra is how it brings patient management, records, scheduling, and billing together in one platform. Cons I also found that some features take time to get familiar with, and customer support could be more responsive when issues or questions come up. Review Source Response from Tebra September 23, 2026 Thanks so much for sharing your feedback! We're glad to hear that having patient management, records, scheduling, and billing all in one platform has been valuable for you. We also appreciate your honest feedback about the learning curve with certain features and the response times from our support team — this helps us keep improving. We're always working to make Tebra more intuitive and support more responsive. Office Manager Used the software for: 3-5 years ### "It's alright too much disruptions" September 14, 2026 3.0 I like the EMR but it needs to stop shutting down so frequently. It it always disrupting the work day and stops the company from being to do tasks. We always have to stop and just sit there and wait at a computer screen Pros Easy to use and download documents. Not confusing at all. Categorized correctly. Accessible anywhere. Cons Always shutting down, never working, very frequent disruptions and shut downs its horrible, it happens at least 3 times a week. Something cant print, something cant load or send Switched from [Criterions](https://www.capterra.com/p/129508/The-Criterions-Medical-Suite/) Too much money and too confusing to use in our facility Review Source Response from Tebra September 23, 2026 Thank you for the honest feedback. We're glad the platform's ease of use and accessibility are working well for you. We're truly sorry for the recent disruptions—we know how much this impacts your ability to care for patients. An unusually high volume of activity temporarily overwhelmed one of our supporting systems, and recovery didn't go as smoothly as it should have. We've since moved these components to our cloud environment, which can automatically scale capacity during high-activity periods. Delivering a reliable experience is our top priority, and we're committed to learning from this and doing better. Medical Assistant Used the software for: Less than 1 year ### "The Best System!" August 1, 2025 5.0 My experience with Tebra is fantastic. I have used a lot of different EMR systems, but Tebra is by far the best! I am able to manage when my patients are coming and what they need before the appointment even starts! If I ever need to, I can go back and look at patient records if I'm ever doing an injection. It's absolutely phenomenal! Pros I love how I am able to guide through the Tebra system with ease! I have never had a problem with it since I have gained access! Cons I don't have anything I dislike! I think the only thing I don't really like is just the lay out of the Notes. That is really it. Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) I switched Jobs. My previous job used EPIC for their EMR system and my new job uses Tebra. Review Source Response from Tebra August 6, 2025 Thank you for sharing your fantastic feedback! We're so pleased to hear how much you enjoy using Tebra and that it has made managing patient records and appointments easier for you. We also appreciate your input about the layout of Notes and value your perspective as we look for ways to improve. PMHNP Used the software for: Less than 1 year ### "Review by a happy customer (not a robot or Tebra employee)" May 19, 2026 5.0 Overall, I am extremely satisfied with Tebra. I am glad I gave them a chance. I almost cancelled my appointment with the sales representative, \[sensitive content hidden\] but I am so glad that I didn't. If I had cancelled my meeting with \[sensitive content hidden\] I probably would have saved a few bucks (but not much; Tebra is priced much more competitively than some EHRs I looked at) trying to adapt an EHR meant for therapists to a psych med management practice. Pros Everything! I'm serious. My first contact with Tebra was through their sales representative, \[sensitive content hidden\] who showed me all Tebra had to offer. \[sensitive content hidden\] was interested in helping me and my practice, but wasn't pushy. The onboarding experience has been wonderful! My onboarding specialist, \[sensitive content hidden\] , has been so helpful and responsive to my needs. The onboarding modules in Tebra University are VERY thorough. I have used other EHRs, and their onboarding processes don't even compare. Cons I've had a few small issues with my settings and have had to submit some help tickets for technical support, but nothing major. Tebra's IT department has been remarkably responsive and helpful with resolving these minor issues. The template customization seems to have a bit of a learning curve, but it is definitely manageable. I'm sure I will get better with it over time, it just isn't what I would call "user-friendly." That being said, please don't take it away! Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) I felt like they were made more for therapists, and I was trying to adapt my practice to work with a system that it wasn't really designed for. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)[ICANotes](https://www.capterra.com/p/17102/ICANotes/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[CharmHealth](https://www.capterra.com/p/120340/ChARM-EHR/) Reasons for choosing Tebra The alternatives either didn't have what I was looking for, or they were too expensive. Simple Practice was closest, and I'm sure I could make it work, but I prefer Tebra because it feels more like it adapts to me rather than me adapting to it. Review Source Response from Tebra June 10, 2026 Thank you so much for taking the time to share such a detailed and positive review! We are absolutely thrilled to hear that you are extremely satisfied with Tebra. It is wonderful to know that our sales and onboarding teams provided a supportive, pressure-free experience, and that Tebra University has been a valuable resource for you. We also appreciate your honest feedback regarding the template customization. While there is a slight learning curve, we are glad to hear it is manageable and that our customer care team has been responsive to your needs. Most importantly, we love that Tebra feels like it adapts to your psych med management practice, rather than the other way around. Thank you for giving us a chance and trusting Tebra with your practice! CEO Used the software for: 3-5 years ### "Run Away!!!!" June 5, 2026 1.0 I would rather eat shattered glass with a cup of milk and believe I would feel great, then deal with customer support! Pros Basic function... Nothing special. Just gets your front point A to point B, other than that, nothing special. Cons HORRIBLE CUSTOMER SERVICE!!!!! I got locked out of the software. I informed rep that I am the owner, verified credentials and he could not help for a basic password reset. He said that as a "Level 1" customer support rep, he couldn't help. Asked for a supervisor and instead of meeting a customer's needs, or even him going to "Level 2" for assistance, he said that no one would or could help solve- even up to IT development. Basic functions of password resets or unlocking accounts should be basic, entry level skills that can be fixed. If not, then why does your customer support even exist? I would rather hand write CMS 1500 forms with a quill pen and by candlelight then use your customer support. Switched from [SmartCloud Connect](https://www.capterra.com/p/236343/SmartCloud-Connect/) Software sunset- had to make the switch. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reasons for choosing Tebra It was more costly but the software is great- now wish I would of! Review Source Response from Tebra June 11, 2026 We're truly sorry to hear about your experience—this is not the level of service we hold ourselves to, and we completely understand your frustration. Protecting both the security and accessibility of your data is a top priority for us, and we recognize that being locked out of the software with no clear path to resolution is unacceptable. A member of our team will be reaching out to you directly to get this resolved as quickly as possible. We appreciate your patience and are committed to making this right. office manager Used the software for: 3-5 years ### "Long time user of Kareo and then Tebra" July 13, 2026 4.0 Satisfied with the ease of use, it is predictable and intuitive. The reports are easy to learn and the search capabilities are generous. Pros Ease of use, billing and payment, easy to train employees, predictable and uncomplicated. I enjoy that it is intuitive. Cons I would prefer to be able to get rid of the Practice Fusion integration, but Tebra does not have diagnosis choices with explanations for the ICD 10 in the encounter screen. Review Source Response from Tebra July 30, 2026 Thank you for sharing such thoughtful feedback! We're glad to hear that Tebra's ease of use, intuitive design, and reporting capabilities are making a difference for you and your team. We appreciate you flagging the Practice Fusion integration and the ICD-10 diagnosis display in the encounter screen — these are valuable insights that help us continue improving the platform. CEO Used the software for: 1-3 years ### "Tebra offers a speedy, intuitive solution at a good price" April 9, 2026 5.0 Tebra customer service has been great. It has been a great solution for us, overall great value for the money. Pros What I love most about Tebra is the speed and intuition of the software from scheduling, documentation and billing. Tebra Clinical is easy to customize. Response time with customer support is great as well. I also love the API access as well, enabling us to extract and drill down on data and build customized reports. Cons We sometimes experience glitches in the software, which can cause some frustration with some of our staff. However, nothing that isn't overcome with a little patience. Switched from [NextGen Healthcare Practice Management](https://www.capterra.com/p/10006130/NextGen-Healthcare-Practice-Management/) We switched initially to save cost. We also found Tebra to work better for us in most applications. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reasons for choosing Tebra Tebra Clinical satisfied our need to make customizations that we couldn't find with WebPT. Review Source Response from Tebra April 22, 2026 We are incredibly grateful for your valuable feedback! It's great to hear that your team is enjoying the speed and intuition of the software, as well as the customizable features and API access. We're delighted that our customer support team has been a great resource for you. We also truly appreciate your patience regarding the occasional glitches, as our team works continuously to smooth out those wrinkles and optimize performance for your staff. office manager and biller Used the software for: 3-5 years ### "biller/Office Manager" March 17, 2026 5.0 Overall is good. The NP's I work for and the staff like the EHR. EHR is easy to understand and navigate. The billing is not! Pros The EHR side of tebra is great and easy to use. Anyone that is new to Tebra can learn quickly and efficiently. I also believe it is easy for patients to read their medical records if they request them. Cons The billing side is more difficult to understand. I only had about 10 hours of training over the phone when we purchased Tebra; which when we purchased several years ago it was under kareo. The reports do not run like I would like them to. When you have to give someone a list of charges and payments for their HSA card information the patient does not understand what it says. When I run statements... I will put in for specific dates and it never prints just the dates I am asking for. When an insurance issues a "take back"... well lawd it's like an act of congress to post and sooo many steps. As you can tell I do not like the billing side of Tebra near as much as I do the EHR. Switched from [Medisoft](https://www.capterra.com/p/163977/Medisoft/) Medisoft was billing only so when we went completely paperless we chose Kareo which is not Tebra because it was a complete set. Review Source Response from Tebra March 24, 2026 We greatly appreciate you taking the time to share this detailed feedback with us. We are delighted to hear that the EHR side is intuitive for your team and accessible for your patients. At the same time, we completely understand your frustrations regarding the billing features, reporting functionality, and the complexity of processing insurance take-backs. Your insights are incredibly valuable as we continuously work to improve the billing side of our platform to make it just as seamless and user-friendly as the EHR. Director Used the software for: 3-5 years ### "Love Tebra!" June 3, 2026 5.0 Overall positive. We've been billing off the Tebra platform for 10 years, Tebra University is great when we add new staff members. Pros Cost effective, great support. Love that it integrates with various EMRs. Its quite easy to use and intuitive for new staff. Cons Some reports are a little challenging; There are times when I have tried to get some data via the excel add-in and its just not quite right. Switched from [ClinixPM](https://www.capterra.com/p/11476/ClinixPM/) cost and web-based versus server based product Review Source Response from Tebra June 17, 2026 Thank you for being such a loyal part of the Tebra community — 10 years of billing with us means the world! We're glad the platform has been cost-effective and easy to onboard new staff, and that Tebra University has been a helpful resource along the way. We hear you on the reporting challenges. Our team is continuously working to improve our analytics features, and feedback like yours helps us prioritize the right improvements. We appreciate you sticking with us and hope the next 10 years are even better! East C. Administrator Used the software for: 3-5 years ### "Go with Tebra for a good EMR system" February 22, 2026 5.0 Going on five years, we wouldn't choose any other EMR service due to the ease of use and value. The technical department is always thorough in trying to resolve issues as they arrive though complex issues seem to take longer than anticipated at times. Pros Tebra is easy to use and when support is needed it is generally available quickly and a quick resolution! Cons On occasion, it seems there needs to be better communication between Tebra deaprtments when it comes to resolving a complex issue. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Reasons for choosing Tebra Ease of use and details in the set up are why we chose Tebra. Review Source Response from Tebra February 23, 2026 Thank you for being a loyal Tebra customer for five years! We're delighted to hear that you find our platform easy to use and that our support team has been responsive in resolving issues quickly. We appreciate your honest feedback about interdepartmental communication on complex issues. We're actively working to improve collaboration across teams to ensure faster, more seamless resolutions. Your experience matters to us, and we're committed to making every interaction with Tebra even better. We're so glad you chose us and continue to find value in what we offer. BS Betty S. Office Manager Used the software for: 3-5 years ### "Tebra Is Wonderful" January 20, 2026 4.0 On a day to day basis, Tebra meets the need of my practice without any hassles and makes my day run so much better and more efficiently. In the event of an issue, it is usually handled quickly and easily. The patient records are always up to date and easily accessible. It is easy to switch back and forth in the system for the info I need at the time. Tebra doesn't need much "tweaking" at all in my opinion. Pros The system is easy to use. I have been using this system sine 2013 when we began it was Kareo. The support is almost always ready and able to help me with any issues in a polite and timely manor. The cost seems a little high, but the quality, convenience and reliability are great. Cons Sometimes the customer care support are heavily accented and it is hard for an old southern girl to pick up on what is being said in the conversation. Sometimes the support person doesn't really think I know what I am talking about and I have to make the second request to get a different person to actually hear my need. Switched from [Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/) to be more update to date with our electronic records when we made the switch to WebPt Review Source Response from Tebra January 30, 2026 Thanks so much for taking the time to share your experience! It means a lot to us especially coming from a long time customer. We are delighted to hear that Tebra keeps your practice running efficiently and that you find the system easy to use. We also appreciate your honest feedback regarding pricing and your interactions with our support team. We take your concerns seriously, as we want to ensure every support interaction is helpful and seamless. We are glad to be a reliable partner for your practice. Melissa Z. Provider Used the software for: Less than 1 year ### "Temporary new user" January 26, 2026 4.0 It was good. As a provider of 20+ years, I have experience with multiple EMRs and when it comes to ease of use, it is above average Pros Using templates to enter charting information. Allowing this is a major time saver for professionals Cons The fields to checkmark are very small. This is time consuming because multiple attempts need to me made in order to advance to the next field Review Source Response from Tebra January 30, 2026 Thank you for taking the time to share your feedback! We are so pleased to hear that the templates are helping you save time and that you find the system easy to use, especially given your extensive experience with EMRs. We have also noted your concern regarding the size of the checkmark fields and will keep this in mind as we work to improve the interface. Ali M. Credentialing Executive Used the software for: 3-5 years ### "Great all-in-one solution for practice management" March 9, 2026 5.0 Tebra has been a solid platform for streamlining our daily operations. Having both the practice management and patient engagement tools in one place has reduced the need for multiple logins and made it easier to keep track of patient records, billing, and scheduling. The support team has also been responsive when we’ve had questions. It’s a reliable choice for any practice looking to modernize their workflow. Pros I really appreciate how easy it is to manage group rosters and provider information in Tebra. As a Credentialing Officer, I frequently need to update provider details and group locations. Tebra makes it simple to add multiple providers at once and ensure that all locations are accurately reflected. The interface is clean and intuitive, which saves our administrative team a lot of time. Cons Occasionally, I’d like to see more customization options for reporting, especially when pulling credentialing data for payers. It would also be helpful to have a more detailed audit log for tracking changes made to provider rosters. Review Source Response from Tebra March 9, 2026 We truly appreciate you taking the time to share your experience with Tebra! We are delighted to hear that our platform has simplified managing group rosters and provider information, and that having both practice management and patient engagement tools in one place has streamlined your daily operations. We also highly value your feedback regarding the need for more reporting customization and detailed audit logs for credentialing data. We are continuously working to enhance our platform's capabilities, and your insights are incredibly helpful as we look to improve our reporting and tracking features to better support your administrative workflow. Authorization and Billing Specialist Used the software for: 3-5 years ### "Tebra Does it All!" February 5, 2026 5.0 Our overall experience with Tebra has been nothing but positive, from the onboarding experience to the ease of communicating with patients and receiving payments from patients and insurance companies. Pros Our office has 1 physician specialist, and we do everything in house including billing. The ease of in-house billing combined with the value for the money was the main reason we chose Tebra. Our practice was losing a lot of money when billing was outsourced to a third party! We have been using Tebra for 8 years and have continued to be impressed with the platform. The customer support is top notch and easy to reach. If the support specialist does not know the answer, which rarely happens, but when it is the case, they do the research and actually get back to you with an answer! Tebra continues to update platform features to keep up with medical office needs including communication with patients and on-line bill pay. Cons There is nothing about the platform that our practice does not like. We use both the desktop application and the Tebra app. Review Source Response from Tebra February 9, 2026 Thank you for sharing your experience and for being a loyal customer for the past eight years. We're so thrilled to hear that bringing your billing in-house with Tebra has helped your practice save money and operate more efficiently. It is also wonderful to know that our customer support team and platform updates continue to meet your needs. Behavioral Therapist Used the software for: I used a free trial ### "My Honest Summation of Tebra" April 16, 2026 5.0 Overall the training is thorough. Training with no prior experience owing my EHR is a pleasurable onboarding experience with few delays. Pros Training is thorough and consistent. Ease of use once you have completed the training makes the process bearable. . Cons Going through the verification for SMS was a hinderance. Aliso the cost could be more affordable for a first starter. Review Source Response from Tebra April 22, 2026 We greatly appreciate you taking the time to share your onboarding experience with us. It's wonderful to hear that our training was thorough and made using the system a smooth and pleasurable process for you. Your honest feedback regarding the SMS verification steps and the pricing for beginners is also incredibly valuable, as it helps us understand where we can continuously improve the experience for new customers. Billing Used the software for: 3-5 years ### "What Tebra Means To Me" January 22, 2026 5.0 My overall experience with Tebra is overall very well. I do not have complaints, it is a great system for our medical office. Pros Tebra makes data entry very easy and a breeze, not only getting patients data entered, but also with billing and claims. Cons The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the code when logging on. Review Source Response from Tebra January 30, 2026 Thanks for the feedback! We are thrilled to hear that Tebra has made data entry and billing a breeze for your team. Regarding the 2-step authorization, while we understand the inconvenience of needing your phone, this feature is essential to maintaining the security of sensitive patient data. We are so glad to know the system is working well for your medical office overall. Anish K. Process Associate Used the software for: Less than 1 year ### "Tebra : Helpful & Worthy" March 18, 2026 5.0 I Love Tebra, as I daily download ERA's from here and post them in our software, this give easy access to day-to-day ERA's and show in categorical wise and provides reviewed and Un reviewed ERA's. Tebra is an easily accessible software for all providers Pros Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information. It is very Easy to Use and Value for Money. Its helps in Managing Patient Records and Claims. Cons User Interface of Tebra should be more interactive as it is more like old traditional one. The user interface should be more interactive and helpful for the providers. Also, to report any misiing patient records there should easy way to communicate with the support team immediately. Review Source Response from Tebra March 24, 2026 We truly appreciate you sharing your detailed review of Tebra. We are delighted to hear that the categorization of ERAs makes your daily downloads and patient record management so much easier and more efficient. Your feedback regarding the user interface and support access are also very helpful to us. We are actively working on modernizing the platform's design to be more intuitive and interactive, and we are constantly looking for ways to streamline immediate communication with our support team for urgent issues. Your insights help us build a better experience for all providers. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.