--- title: "Page 3 | Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Tebra the right Medical Practice Management solution for you? Explore 1390 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/129169/Tebra/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Tebra 4 (1390) [View alternatives](https://www.capterra.com/p/129169/Tebra/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 3 - Reviews of Tebra ## Showing most helpful reviews Showing 51-75 of 1390 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Angela S. Billing Medical Practice Used the software for: 2+ years ### "What Tebra Means To Me" January 20, 2026 5.0 My overall experience with Tebra is overall very well. I do not have complaints, it is a great system for our medical office. Pros Tebra makes data entry very easy and a breeze, not only getting patients data entered, but also with billing and claims. Cons The only thing I do not like about Tebra is the 2 step authorization, many times I do not have my phone on me and I have to go get it from my locker to get the code when logging on. Review Source Response from Tebra January 30, 2026 Thanks for the feedback! We are thrilled to hear that Tebra has made data entry and billing a breeze for your team. Regarding the 2-step authorization, while we understand the inconvenience of needing your phone, this feature is essential to maintaining the security of sensitive patient data. We are so glad to know the system is working well for your medical office overall. AKT Anish Kumar T. Process Associate Health, Wellness and Fitness Used the software for: 6-12 months ### "Tebra : Helpful & Worthy" March 17, 2026 5.0 I Love Tebra, as I daily download ERA's from here and post them in our software, this give easy access to day-to-day ERA's and show in categorical wise and provides reviewed and Un reviewed ERA's. Tebra is an easily accessible software for all providers Pros Showing ERA's in detail and categorised is very helpful for providers and others to download and verify the information. It is very Easy to Use and Value for Money. Its helps in Managing Patient Records and Claims. Cons User Interface of Tebra should be more interactive as it is more like old traditional one. The user interface should be more interactive and helpful for the providers. Also, to report any misiing patient records there should easy way to communicate with the support team immediately. Review Source Response from Tebra March 24, 2026 We truly appreciate you sharing your detailed review of Tebra. We are delighted to hear that the categorization of ERAs makes your daily downloads and patient record management so much easier and more efficient. Your feedback regarding the user interface and support access are also very helpful to us. We are actively working on modernizing the platform's design to be more intuitive and interactive, and we are constantly looking for ways to streamline immediate communication with our support team for urgent issues. Your insights help us build a better experience for all providers. MJ Mary J. Owner Administrator Medical Practice Used the software for: 2+ years ### "Unhappy customer" October 16, 2025 2.0 Unhappy with the experience, training was poor and assistance with issues is not as one would expect. Pros I am unsure that I could identify a positive function currently. If I had been asked this question a year ago the answer may have been different. Cons The customer service reps are off shore, you cannot speak to anyone in the US and the language barrier is a challenge. We lost data from our files only to find out they did not have a backup for our data. Their clearing house stops claims and never notifies you so the problem can be resolved. Review Source Response from Tebra October 17, 2025 Thank you for sharing your feedback, and we're truly sorry that your support needs were not met. We'd like to learn more about the data loss and claims issues, and we’d appreciate the opportunity to investigate that further. Please reach out to our Customer Care team via the most recent email on your support case or by calling (866) 93-TEBRA. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this for you. HR Heidi R. office manager Medical Practice Used the software for: 2+ years ### "Tebra is terrific!" September 11, 2025 5.0 I really enjoy using Tebra because it makes managing my practice so much easier. The platform is user-friendly, streamlines scheduling, billing, and patient communication, and helps me stay organized without the stress of juggling multiple systems. I appreciate how everything I need is in one place, saving me both time and energy. Most importantly, it allows me to focus more on my patients and less on administrative tasks. Pros Tebra is easy to use and the customer support team is efficient and always available when I need to call. Reports are easy to make and cover all aspects for my practice. Cons What I appreciate most about Tebra is that I truly haven’t found any cons. The software is intuitive, reliable, and designed to simplify everyday tasks. From scheduling and billing to patient communication, everything works seamlessly and feels well thought out. It not only saves me time but also gives me peace of mind knowing I have a system I can consistently count on. Switched from [Medesk](https://www.capterra.com/p/166286/Medesk/) My boss did it! I guess Tebra had a good sales person and it was less expensive. Review Source Response from Tebra October 14, 2025 Thank you for this wonderful feedback! We're delighted to hear that Tebra has made managing your practice so much easier and that you find our customer support team efficient and always available. It's incredibly rewarding to know that our platform helps you stay organized, saves you time and energy, and most importantly, allows you to focus more on your patients rather than administrative tasks. We're pleased that everything from scheduling and billing to patient communication works seamlessly for you, and that having it all in one place has eliminated the stress of juggling multiple systems. Your trust in our reliable, intuitive software means the world to us. MB Mahmoud B. Owner Medical Practice Used the software for: 2+ years ### "NOT FOR SMALL PRACTICE" March 19, 2026 1.0 AGAINST WHAT I WAS PROMISED WHEN I JOINED THEY SWITCHED US TO BILLING PER CLAIM! They bundle your clearing house billing for a reason. Pros Nothing. I initially thought that it was an adequate billing software. I struggled to build reports and to track claims in it. Cons The software is very primitive looking. There was never a real update even when they changed the name. Review Source Response from Tebra April 13, 2026 We appreciate you taking the time to share your thoughts with us. We are very sorry to hear about your frustrations with reporting and our billing structure. While we are glad you were able to speak directly with a member of our customer care team to discuss your experience, we deeply regret that your time using our platform did not meet your expectations. The detailed insights you provided are incredibly valuable, as they directly help us improve our products and services moving forward. FD Fatima D. Back Support and Admin Staff Mental Health Care Used the software for: 2+ years ### ""Tebra: Simplifying Healthcare Operations with a Sleek, Easy-to-Use Interface"" October 29, 2025 5.0 Generally, the tool is very friendly user. The platform’s layout feels modern, and it’s designed with a focus on ease of use, reducing the time spent navigating through different features. Pros What I like most in Tebra it offers a clean, intuitive user interface, making it relatively easy for healthcare professionals to adapt to the platform. The dashboard is well-organized and provides a clear overview of important tasks and alerts, so you won’t be caught off guard by last-minute changes. Cons What do I like least is the Technical Issue. The Occasional system downtime or lag may disrupt workflows. And also the Dependence on vendor , we rely on Tebra’s servers and support; if the company has issues, your operations might be affected. Review Source Response from Tebra November 7, 2025 Thank you so much for sharing your feedback! We’re thrilled to hear that you’re loving Tebra’s clean, intuitive, and easy-to-use interface. It’s fantastic to know that the well-organized dashboard is helping you stay on top of your tasks. We also truly appreciate your honesty about system performance. We’ve passed your comments along to our product team as we’re always striving to make the platform even better. MM Matt M. Pedorthist Medical Practice Used the software for: 1-2 years ### "Not More Bang, More KABOOM For Your Buck" September 27, 2025 5.0 We are on a year and a half with Tebra and have had zero hangups or complications. On top of that, we just keep learning more and more on what Tebra has available to us aside from the new features Tebra releases free of charge Pros The ease of use is amazing and the customer support and Tebra community help really makes this incredibly easy to learn how to use and onboard with new employees. What I like most is the ability to communicate with patients and staff and also the interface makes navigating and managing patients and their records seamless. A HUGE plus for us is the value Cons Nothing, there are some things that I'd like to be able to customize a little more but Tebra is updating all the time with more and more features, its just overall great. Switched from [MD Claim](https://www.capterra.com/p/204477/MD-Claim/) I used it for 3 years and the entire time it felt restricting, limiting, and obsolete Review Source Response from Tebra October 15, 2025 We're thrilled to hear how much value you're getting from Tebra! Thanks for taking the time to share your experience. It's great to know that the ease of use, patient communication features, and our customer community have made a real impact on your practice. We're delighted that you find the platform seamless and are enjoying the continuous updates. CB Coley B. Administrator Hospital & Health Care Used the software for: 2+ years ### "Seamless operation with exceptional value" October 16, 2025 5.0 Pros We've been incredibly impressed with Tebra’s patient management application. The user interface is intuitive and well-designed, making it a breeze for our staff to navigate and utilize its full potential. The ease of use has significantly reduced our training time and improved overall efficiency. The customer support team has been outstanding – responsive, knowledgeable, and always eager to help. When considering its robust features, seamless operation, and reliable support, this application truly offers exceptional value for money. It's an indispensable tool for our practice. Cons As Tebra grows I want to see the development of individual user tools and tracking. While many of our projects are base on team collaboration, some more nuance projects require individuals to work on sensitive, protected information. The ability to track their work flow will be priceless. Review Source Response from Tebra October 17, 2025 Thank you for the great feedback! We're thrilled our patient management system has improved your workflow and reduced staff training time. It's also great to hear our customer support exceeded expectations. Your suggestion about individual user tools is valuable, and we're working to balance accountability with collaboration. We appreciate your input as it helps us improve for practices like yours. JP Jonda P. PMHNP B-C Health, Wellness and Fitness Used the software for: 2+ years ### "Love Tebra" June 19, 2026 4.0 Excellent I worry about remembering how to do what I have learned today. It is difficult to remember. Pros Loved the courteous manner in which the support agent worked with me and my business. He took the time to work thru the billing problems Cons Tebra is complicated. And always referred to an article to read to cover any problems. The articles are difficult for me. I need one on one help with a live person. Review Source Response from Tebra June 24, 2026 Thank you so much for your kind words! We're thrilled to hear our support agent took the time to work through your billing questions with care—that's exactly the experience we want for you and your business. We also hear you on wanting more one-on-one, live help rather than being pointed to articles. That feedback is valuable, and we're always working to make Tebra easier to learn and remember. AR Anu R. APRN Biotechnology Used the software for: Less than 6 months ### "Tebra review" June 1, 2026 5.0 Overall, my experience has been a positive one. I don't really have many complaints and found it easy to get up and running in Tebra. The program is generally user friendly. Pros I like that the chart is generally user friendly. I like being able to open up my patient chart and being able to open up the note and documents in separate windows so that I can continue to type while I'm in split screen mode. Cons There's little that I don't like about Tebra. When I open a new note and I pull down the drop down menu to open my template, I wish I could customize it so that I only get the 3-4 templates that I typically use, rather than getting a list including physical therapy note, therapist note etc. none of which I'll ever use. Review Source Response from Tebra June 17, 2026 Thank you so much for taking the time to share your experience! We're thrilled to hear that you've found Tebra user-friendly and that features like split-screen mode are helping you work more efficiently. We also appreciate your note about customizing the template dropdown menu—being able to surface just the templates you use most makes a lot of sense, and it's great feedback for our team to consider. We're glad your overall experience has been a positive one, and we're excited to keep supporting your work! JCE John Christopher E. Psychiatric Mental Health Nurse Practitioner Mental Health Care Used the software for: Less than 6 months ### "Helpful Support and an All-in-One Platform" August 3, 2026 5.0 My overall experience has been very positive. The platform offers the main tools I need for my practice, and the support I received made the setup process easier. Pros She was very helpful, knowledgeable, and competent. I truly appreciated her support and had an excellent experience. Cons The initial setup and verification process can take some time, and certain account updates require assistance from support. Review Source Response from Tebra August 19, 2026 Thank you for sharing your experience! We're glad our team could make the setup process smoother and that the platform has been a good fit for your practice. We hear you on the setup and verification time — we know it can feel like a lot upfront, and we're always working to streamline that process. It's great to know that the support you received made a real difference. Melissa Z. Provider Health, Wellness and Fitness Used the software for: 6-12 months ### "Temporary new user" January 18, 2026 4.0 It was good. As a provider of 20+ years, I have experience with multiple EMRs and when it comes to ease of use, it is above average Pros Using templates to enter charting information. Allowing this is a major time saver for professionals Cons The fields to checkmark are very small. This is time consuming because multiple attempts need to me made in order to advance to the next field Review Source Response from Tebra January 30, 2026 Thank you for taking the time to share your feedback! We are so pleased to hear that the templates are helping you save time and that you find the system easy to use, especially given your extensive experience with EMRs. We have also noted your concern regarding the size of the checkmark fields and will keep this in mind as we work to improve the interface. JF Julia F. Not specifying Alternative Medicine Used the software for: 2+ years ### "DO NOT RECCOMEND " August 8, 2025 1.0 I would not recommend this software to others. Before tebra bought out kareo the software was better. Its extremely frustrating and not very customizable. Pros Honestly i cant say much here. The only thing i can say is that i like that they send patients reminders for appointments but all software's do this. Cons Customer service is actually terrible and they make useless updates INSTEAD of listening to what their clients need/want. When you cancel appointments the calendar doesn't reflect the changes sometimes. When you schedule appointments they don't always get added to the calendar unless you keep trying. Also if you schedule a patient for more than 10 appointments at a time their is no easy way to see their upcoming appointments. you have to manually look at the calendar and find the scheduled appointments... Ter bible and frustrating and takes wayyy to much time away from the important things. Review Source Response from Tebra August 14, 2025 Thank you for sharing your feedback, and we're truly sorry to hear about your difficulties with scheduling. It sounds like you are experiencing an issue which requires further investigation. Your concerns are very important to us, and we’d appreciate the opportunity to work toward a resolution. Please reach out to our Customer Care team via the most recent email on your support case or by calling (866) 93-TEBRA. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this for you. ME Marcy E. Billing and Jack of all trades Medical Practice Used the software for: 2+ years ### "Tebra is easy to use for every position in the office. " August 28, 2025 5.0 Positive experience, I was skeptical when Tebra acquired Kareo but it has been great. I have seen so many improvements in the last 6-12 months. Pros Tebra is constantly adding features and listening to customers and making great up grades. I've been using Tebra(Kareo) for over 8 years and it just keeps getting better. The help is great, I can send a message to customer care and get the answers I need. When I call I get exceptional help also. I have done every job in our medical office with the exception of being a provider! Cons I started billing over 2 years ago and there is a learning curve but I have received a lot of support. Review Source Response from Tebra September 2, 2025 We're thrilled to hear about your positive experience over the past 8+ years! It's wonderful to know that you've seen the continuous improvements and feature additions we've been working on. We're so glad our customer care team has been able to provide you with the support you need, whether through messaging or phone calls. Your feedback about the billing learning curve is valuable - we understand it can be challenging initially, but we're pleased our support team could help you through it. Thank you for sticking with us through the transition and for recognizing the improvements we've made in recent months. HM Hemal M. Attending Physician Alternative Medicine Used the software for: 1-2 years ### "Tebra is a easy to use system that saves time. " January 19, 2026 5.0 Overall, I have found Tebra to be efficient and effective in the sense that it has been simple and easy to navigate when creating a note. Pros Tebra was easy to use and was simple to figure out how to use the system. Very user friendly as opposed to other systems. Also the AI mechanisms allow for the note to look more professional and corrects any errors that I may make accidently while typing. Cons Only con was somtimes in the middle of a note if the note had been open for too long the system would shut off and I would lose some of my note. Review Source Response from Tebra January 30, 2026 Thanks so much for taking the time to share your experience! We are delighted to hear that Tebra's user-friendly design and AI features are helping you create professional notes efficiently. We are sorry to hear about the session timeouts causing data loss, and encourage you to reach out to our customer care team so they can investigate that for you. SV Shay V. Medical Biller Medical Practice Used the software for: 2+ years ### "Tebra is a good product!" February 16, 2026 5.0 Overall, Tebra is a good product to use for Billing, Payments and Patient Records and overall management. I would recommend this product to others. Pros Easy to use and navigate through the system. Reliable and great Customer support when we have any issues. Great for Billing insurance and managing patient accounts. Cons No real issues. Tebra does offer additional upgrades and can sometimes be a little pricey. However, the upgrades can be beneficial for our needs. Review Source Response from Tebra February 24, 2026 Thank you for sharing your experience! We're so glad you find our system easy to use and our support team helpful. It's wonderful to hear that our features and upgrades are meeting your practice's needs. We're thrilled that Tebra is streamlining your billing, payments, and patient management. Your recommendation truly means the world to us! AS Amy S. Medical Assistant Hospital & Health Care Used the software for: Less than 6 months ### "How to make sure you look up the patient's name before starting a new patient profile." February 17, 2026 5.0 My overall experience was good. It is a lot to take in but it was explained so I could understand it better. Pros I loved that it had you do examples of what we are going over in session. It made it easier to understand. Cons The fact that it was time consuming and I hated the quiz at the end of each session. I am not a quiz person. Review Source Response from Tebra February 24, 2026 hanks so much for sharing your experience! We're thrilled that the hands-on examples helped make our training material more accessible and easier to grasp. We hear you on the time commitment and the end-of-session quizzes. Your feedback is valuable, and we're always looking at ways to improve the learning experience for everyone. We're pleased to know that overall, the content was presented in a way that worked for you! VR Verified Reviewer PMHNP Health, Wellness and Fitness Used the software for: 6-12 months ### "I recommend Tebra because it's easy to use. " July 30, 2025 5.0 I started using Tebra about a year ago. It has been a great experience starting with my onboarding specialist, Amy. Tebra has all I need in one place; it's all-inclusive. Pros Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, the user interface is excellent, all the notes are in one place and easy to access, and scheduling and calendar are easy to access. I recommend Tebra. Cons I don't really see any issue with Tebra right now. The customer service has been great so far. If I have any issues, I still reach out to my onboarding specialist. Review Source Response from Tebra August 6, 2025 Thank you so much for sharing your experience! We're thrilled to hear that Tebra has been a seamless and all-inclusive solution for you. We'll make sure to pass along your kind words to Amy and the rest of the team. Your recommendation means the world to us! CD Cheryl D. Receptionist Individual & Family Services Used the software for: Less than 6 months ### "Helping Us, Help Others" June 1, 2026 5.0 My experience with Tebra has been great. I'll trying to learn each of the steps in the video to make the flow of checking in and out each patients run smoothly. Pros Try combining all patient's information to come up on screen not having to go to different tabs would speed up the process of verifying patients including insurance information. Cons Everything is very much needed to learn is being provided. There's is nothing that I don't like. It's very important to learn the information and utilize it to help with the flow of the day. Review Source Response from Tebra June 17, 2026 Thank you for sharing such thoughtful feedback! We're thrilled to hear that your experience with Tebra has been a positive one, and that our training resources are helping you navigate the check-in and check-out process with confidence. Your suggestion about consolidating patient information into a single view is a great one — streamlining workflows is something we're always working toward. We're glad to have you as part of the Tebra community! DT Diana T. Clinical Office Manager Medical Practice Used the software for: 2+ years ### "Tebra Review " January 22, 2026 5.0 My overall experience with Tebra is a great experience, I like there platform online, forms completions with patient submitting information. Pros We use Tebra in our office it is very easy to use, for texting, emailing communications with patients. Cons Sometimes the text messages you are not able to reply to patients, but only minimal times, so far it has work. Review Source Response from Tebra January 30, 2026 Thank you for taking the time to share your thoughts. We are delighted to hear that Tebra is making patient communication easier for your office and that the online forms are working well. We appreciate your feedback regarding the occasional text reply issue and are committed to ensuring our platform performs reliably for you. SC Stacey C. Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Tebra EMR for small rural practice" April 11, 2026 5.0 Great experience getting setup and with onboarding. The manager was patient with me as I navigated the system. Great videos and opportunities for live training. Pros Onboarding manager was extremely patient and helpful! Great experience and easy to use. Tebra is a total package EMR to help with billing and payments and patient management for an affordable price! Excited to get started with patients! Cons No cons at the present! So far satisfied with Tebra EMR for patient records, appointment setup and billing and payments. Review Source Response from Tebra April 22, 2026 Thanks for taking the time to share such wonderful feedback! We are thrilled that your onboarding manager provided a patient and helpful experience to get you set up. It is fantastic to hear that our training resources and the complete package of patient management and billing tools are hitting the mark for you. Wishing you great success as you start seeing patients! JN Juliet N. Advanced Practice Nurse Practitioner Mental Health Care Used the software for: 1-2 years ### "TEBRA works well" October 28, 2026 5.0 I have been using TEBRA to manage the operations of my practice. It has proven to be reliable and covered all the important aspects of practice. Pros It allows for a centralized place to perform all clinical functions, including scheduling, order labs, telehealth, patient education and overall great ease of use. Cons I do not use the billing feature as I find it complicated. I would like that to be integrated in the web browser. Review Source CN Curtis N. Practice Manager Medical Practice Used the software for: 2+ years ### "Great Job Guys!!" October 29, 2025 5.0 Our overall experience with Tebra is that it so smoothly integrated into our practice, with very little bugs or issues. Great value for our money. Pros I was kinda thrown into billing in our office. I would not have made it if not for the ease of use of the Tebra product. There Customer Support is outstanding! Two thumbs way up!! Cons Bugs and issues are always a frustration, and we realize Tebra is an internet based company but when the weather is bad and we lose internet.... frustrating. Why can't Tebra coax Mother Nather to straighten up! LOL Review Source Response from Tebra November 6, 2025 We're thrilled to hear that our product made your transition into billing smoother and that our Customer Support team has been so helpful! Your kind words mean the world to us. We're so glad Tebra has integrated seamlessly into your practice and continues to deliver great value. Thanks again for the two thumbs up! AR Alexandra R. MA Hospital & Health Care Used the software for: 6-12 months ### "tebra experience " October 16, 2026 5.0 My overall experience using Tebra has been good, and especially for a clinic setting it comes in handy. Pros The pros of Tebra are that it is an incredible way to populate patient appointment requests and reach out. Cons The cons about Tebra, I would say, would be that patients can create multiple requests at once and making duplicates. Review Source Response from Tebra October 28, 2026 Thanks so much for sharing your experience with Tebra! It's great to hear how much easier it's made populating appointment requests and reaching out to patients, especially in a clinic setting. We also appreciate you flagging the duplicate request issue — that kind of feedback helps us keep improving. Glad Tebra's been a good fit overall! TH Timothy H. Therapist Mental Health Care Used the software for: 1-2 years ### "Customer Service" November 11, 2025 4.0 Positive. I would let other therapist know about the product. It is an option new therapy practices may want to consider. Pros The customer support is important. I have seen an increase in customer support in the past 4-6 moths. The company appears to be receptive to implementing provider suggestions for improvement. Cons It lacks voice to text capability.This is a technology that has been available on MSWord for more than 10 years. Review Source Response from Tebra December 3, 2025 Thank you for your thoughtful review! We’re so glad you’ve noticed the improvements in our customer support and our openness to feedback—it really means a lot to us. We also appreciate your input around the voice-to-text feature; feedback like yours is incredibly valuable as we work to improve our platform. It’s great to hear that you’d recommend us to your colleagues—it truly makes our efforts worthwhile. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.