# Page 34 | Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is Tebra the right Medical Practice Management solution for you? Explore 1356 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129169/Tebra/reviews

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Tebra

3.9 (1356)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 34 - Reviews of Tebra

## Showing most helpful reviews

Showing 826-850 of 1356 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

sW

selina W.  
Office Staff  
Medical Practice  
Used the software for: 2+ years

### "billing ease"

October 2, 2019

4.0

always updating and improving for the better - user friendly and always helpful staff - that find the answer within reason

Pros

easy posting - one or two of the reports come in handy

Cons

could use better reports - also, when you look up a claim and you are under that patient - It would be nice to have the system go right to that patient instead of having to scroll to find it.

Review Source

IW

Ian W.  
Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I am very happy with how patient pop treats its customers. "

August 15, 2017

4.0

They help with SEM and make scheduling very easy to anyone who wants to schedule an apt.

Pros

I like how it is very easy to use and if there is a problem, it is easy to fix it through calling in.

Cons

What I like least about this software is the fact that I cannot link my landing page directly through my scheduling box on our Web site.

Review Source

MD

Mandy D.  
Office Manager  
  
Used the software for: 6-12 months

### "Our patients love it. I enjoy it because I can get more information from patients. "

October 25, 2017

5.0

Pros

People don't have to pick up the phone to make an appointment which takes more time and often they can't call during work but can quickly send a request. I also like the fact that the site encourages feedback/reviews without me asking for them.

Cons

Because different types of appointments need different amounts of time, the calendar can't reflect that so I do have to call or email the patient directly sometimes to explain the need to change their requested time.

Review Source

EE

Evelio E.  
APRN  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent EMR"

June 27, 2023

5.0

Pros

Easy to use, very frendly, very useful for telemedicine

Cons

I do not have any cons for Kareo, the system is excellent

Review Source

SE

Stephanie E.  
  
Medical Practice  
Used the software for:

### "It has it's good days and bad days"

December 11, 2014

4.0

Pros

I love that the customer service is always willing and available when we are in dire need. I love the EHR side where I can see patients check in and all there health history and note in one section. I also love the EHR side where if you are in a note you don't have to log out of that note to see the contents of a different note. I like how the EHR side shows when I person is late, how long and changes color. Documents also have gotten easier to scan in on the EHR side.

Cons

I do not like having two sides to the program, PMR and EHR. It would be easier if you could schedule, see all appointments of each patient, account history (services rendered), billing, and health history & notes all on the EHR side. It doesn't make since to have to flip back and forth to each system. Especially when the providers work mainly in the EHR side. They need to be able to see things in the PMR side just as much as the Front Desk does. I also hate that you can't split appointments by providers by time in PMR

Review Source

AS

Amanda S.  
  
  
Used the software for:

### ""

December 3, 2012

4.5

I work at Cambrooke Foods in the A/R department. We provide low-protein foods and special formulas for people with inborn errors of metabolism, and are most-often categorized by insurance companies as a DME provider. Before we signed on with Kareo, all of our claims were billed on paper, and this took exorbitant amounts of time. We needed the ability to bill at least some of the insurance companies electronically, and receive remittance advices before snail-mail arrived (which sometimes never did.) We still cannot bill all of the claims electronically, due to the insurance requiring the invoice, but this has at least streamlined the ERA process and helped us keep track of the outstanding claims much better. The process of implementation was quick and easy, and I did not require any customer service help - the guides provided online were sufficient to get up and running. The few times I've required customer support I've received responses and solutions very quickly. I've trained a few members of my office in the program as well, and because it is so user-friendly, it was a very easy process even for the non-computer-savvy team members. As a result of implementing Kareo into our billing process, we’ve finally met our DSO goal of 45 days, after years of stagnancy at 60 days.

Review Source

mM

margaret M.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Kareo Review"

September 13, 2019

5.0

Pros

This software is very user-friendly. It has freed-up probably about 4 hours a day for me. I like the home screen where it will show you your rejections your plaid payments everything in one area. My clients feel the statements are very easy to read. My personal rap has been very helpful always gets back to you by email and if it's something a little more complicated not a problem calling you and going over it with you.

Cons

Right now I don't have anything I least like about the software.

Review Source

AM

Anastasios M.  
Speech and Language Pathologist  
  
Used the software for:

### "I wish I had found Kareo a few years ago."

January 30, 2013

5.0

As an organization providing therapy to hundreds of children weekly, we needed an effective web-based system and company that could handle our billing needs. We chose Kareo because of their fully secured web-based billing system, which allows us to manage claims while traveling and providing home-based therapy. Kareo has a competitive flat fee, and I know very well that other companies are adding additional fees for standard services, such as customer service, software updates, and training. We have seen an increase in collections by 8% during our first month of use and we anticipate a 20-25% increase in our third month. Ease of claim submission and claim tracking have cut down on our overall work load, allowing the system to do most of the leg work. Kareo is fully integrated into our EHR, allowing us to focus on quality services and not on claims. Kareo has world-class customer service and a state of the art interface. I highly recommend Kareo to all medical professionals.

Pros

Easy to use and learn. Flat Free Pricing. Nice aesthetics of interface. Consistent EOB and ERA tracking Tracks insurance detail per patient

Cons

It wold be nice to have an iPhone that could do some billing. It can manage a schedule.

Review Source

LW

Leneigh W.  
  
  
Used the software for:

### ""

December 29, 2012

5.0

I am the owner/director of a family counseling center. We provide counseling services to the entire family for any type of mental health problem. When I opened my practice, I hired a company to do my billing for me. As my practice grew, this billing service quickly became my biggest expense. I decided to bring the billing in house and went in search of billing software. I reviewed many products and companies over a period of several months and finally decided to give Kareo a shot. I was glad I wasn't tied into a long contract so that I was free to change if I wasn't happy. Five years later, I'm still with Kareo and have no plans on changing. Being a small practice, I use one of the simplier versions, but it has everything I need. I was given an online live tutorial and picked it up very quickly. We were submitting bills the first day was installed the software. My office manager agrees that it is simple to use. On two occasions, we had issues with the program. The support we recieved was excellent. One of these occasions, it turned out to be a problem with our modem, not Kareo. Nonetheless, the support was quick and the people we spoke with were sincere and helpful. The cost has been minimal and the ease of use is wonderful. I wholeheartedly recommend this product.

Review Source

AV

Anne V.  
mgr  
Medical Practice  
Used the software for: 6-12 months

### "Dont use Kareo"

December 21, 2018

1.0

Horrible

Pros

it sounded good before u got into it but once in its a nightmare. Right now, Nothing at all

Cons

Too many pages to get to the point of what u need to do. not a great software.There was only 1 rep that kinda knew what they were doing if u can get one that speaks good english. they r clueless regarding their own product. I think they r out of costa rica-def out of the country. we havent been paid in 6months Do not use this product/ Unprofessional

Review Source

DE

Dina E.  
PA Director  
Medical Practice  
Used the software for: 1-2 years

### "Try it!"

March 8, 2019

5.0

Pros

Easy to use and everything is explained

Cons

Cost is still pretty high, more learning tips need to be added

Review Source

BG

Beth G.  
Administrator  
Medical Practice  
Used the software for: 2+ years

### "KAREO makes Job easier"

April 13, 2016

4.5

Pros

I like the ease of KAREO, reporting ability and the way that it works seamlessly with our EMR software. Also our ability to send out "clean" claims has helped to reduce our payment velocity and reduced the number of rejected claims. Also I the chat support is a great tool to have especially if you are on the East coast.

Cons

Two things that I would to see KAREO change would be having the ability to see visit count on the account and general page. On patient statements, there needs to be a total at the bottom of each column.

Review Source

US

Usman S.  
Pain medicine md  
  
Used the software for: 1-2 years

### "Prescription of narcotics "

January 25, 2018

4.0

Pros

The program does provide safety over diversion of medication. Easy to prescribe most medication but not narcotics

Cons

Difficult to prescribe narcotics with secondary page and have to prescribe one item at a time. Also the emr does not keep account of prescribed medicine over lengthy period of time

Review Source

SP

Samantha P.  
Office Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy program to work with "

September 16, 2016

4.0

We have used Kareo for over a year now and it is very user friendly. The customer service is great to work with and easily walks you thru your problem when you have one.

Pros

The reports are not very customizable and the patient statements aren't easily readable for the patients

Cons

I love the customer service! They are great to work with

Review Source

NM

Nathan M.  
surgeon  
Medical Practice  
Used the software for: 6-12 months

### "pleasantly surprised"

April 5, 2021

5.0

Good experience. They have helped me increase my online reviews and star rating

Pros

The ease of which I was able to call or email and have them make changes to the website.

Cons

The software works fine. It is just that the integration needs to be broadened to more EMR platforms.

Review Source

VR

Verified Reviewer  
Practice Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Great for medical office!!"

December 4, 2018

4.0

Overall great experience with this company!

Pros

So easy to use and everything seems to flow very well.

Cons

There is not much to not like about this program. Knowledgeable customer service and a great team to back up the product!

Review Source

AS

Aldo S.  
Physician  
Medical Practice  
Used the software for: 2+ years

### "We have been using this for some time and it's the best and easiest to learn how to use of all them."

July 18, 2017

4.0

It runs my office!

Pros

Easy to institute and learn how to use. Helps integrate website promotion as well. Cloud-based so it can be accessed from anywhere.

Cons

Takes a long time for bugs to be fixed after having reported them. This is pretty annoying, As they should be able to institute changes relatively quickly.

Review Source

BN

Bevin N.  
Owner and therapist  
Mental Health Care  
Used the software for: 6-12 months

### "not for mental health practice"

February 18, 2017

2.0

the program seemed to have great reports about income, revenue, A/R, etc.. however not the best for scheduling and managing the practice It was difficult to see clearly what had been done, what needed to be done and what payments were missing; it was difficult to tailor to my practice, since the way private practice runs, you never get the full payment; but I would still need to know what wasn't paid by insurances in a clearer manner

Pros

the report generation was good

Cons

not flexible enough to fulfill the needs of a mental health practice

Review Source

SN

Stephanie N.  
manager  
Medical Practice  
Used the software for: 1-2 years

### "it has made our business grow with the ease of having our patients schedule online"

August 9, 2017

5.0

it helps our office keep up to date with the growing demand of online usage

Pros

Patients love scheduling their appts online via phone, tablet or desktop. It has also made our website very easy to manage.

Cons

I would like to get some type of notification on my desktop when a patient schedules or edits an appt

Review Source

WG

Wendy G.  
  
  
Used the software for: 1-2 years

### "Effective, user friendly solution for Medical Practice Management"

April 13, 2016

5.0

We started using Kareo Practice Management about a year and a half ago. We were a new practice with no experience in medical billing and Kareo PM and their support team helped us make it work. They have continued to provide support when needed.

Pros

Easy to get started, quick set-up and the support team has been very helpful when needed. It is actually user friendly enough that I don't need to contact support often at all.

Cons

There are a few layout design tweaks that could make office workflow easier but overall a very good system.

Review Source

AR

Alexandra R.  
Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Exactly what we need!"

January 26, 2017

5.0

We have a small practice and weren't happy with the current software we were using. We were looking for a software that wouldn't break the bank but would offer some good options and a great product. Well, we found that with Kareo.

Pros

The software is user-friendly, a lot of reports are available - Kareo also has an 'add-in' for Excel where users can build their own reports with the data ( a time consuming great option for us!). Setting up the company and some of the time-consuming - but most set-ups can be. Online chat support, quick response to emails, etc.

Cons

A 'coach' was assigned during the onboarding process to assist with the general set-up and questions; the support wasn't the best (initially). However, - we are now completely satisfied with the support received and someone is always available to answer our questions.

Review Source

CL

Callista L.  
president  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very happy, patients love how simple booking is and the staff at patient pop are awesome!"

August 8, 2017

5.0

Pros

Its simple to use, and very easy to understand. Very intuitive software, with simplicity in navigation.

Cons

I wish patients could fill out all new patient forms ahead of time with the software, and ideally I would love if that information could easily cross transfer into my software.

Review Source

MP

Mahesh P.  
  
Medical Practice  
Used the software for: Less than 6 months

### "Will make you work hard"

February 27, 2015

2.0

Pros

Notetaking, favorite medications, dash board, scheduling.

Cons

Lots of thing. Poor integration between PM and EHR. Dx code from EHR doesn't populate in PM. Reports are the most horrible. Missing Encounter reports is completely misleading and full of errors. Poor support. It takes multiple phone calls and follow up to get one thing done. Success Couch has no interest in your success. You have to keep calling to make sure your problem is resolved. Even if my problem is not resolved, I expect to be informed about what is being done. We do UB billing, and it needs 10 different edits to be manually done before a draft encounter can be passed for billing. So many superbills get stuck somewhere in the system and do not appear in the PM. This is all between both the EHR and the PM from Kareo. Imagine if the EHR was from another vendor. There's lots of stress using this product. Another issue is documents management. Imported documents, like imaging study reports and consultants' notes, can be scanned, but there's no way of forwarding it to providers for review. You are always worried that documents will be filed in records, and you may not have reviewed it.

Review Source

SK

Santosh K.  
CEO  
Medical Practice  
Used the software for: 1-2 years

### "Intuitive User friendly"

April 11, 2016

5.0

Pros

Seamless integration of all aspects for medical billing. The intuitive and user friendly workflow is easy to learn and increases efficiency of our staff tremendously. Quality of work done by our staff is very good because of the in-built checks and balance in the software which also helps our management and quality auditing team to keep a close eye on the work delivered to our clients who like to stay on top of their practice billing and collections activities.

Cons

Never had any major issue that could affect our process big time. Like any other software service company, Kareo has had minor issues but they were quick to identify and fix them to our satisfaction.

Review Source

TV

THOMAS V.  
Owner - Mesa computer repair service  
Mental Health Care  
Used the software for: Less than 6 months

### "5 days of demonstrations for different medical office software. We choose Kareo"

January 29, 2020

5.0

We will be completely cloud based in a couple weeks. This means better security. It means that if one computer is compromised, the system is still ok. We don't have to have any backup. Kareo handles it all, and it's encrypted so the liabilities are on them.

Pros

I do I.T. for this small psychiatric practice. We decided we wanted to move from paper files and an on-site server to all cloud based. The doctor is not a computer guru. The front office person had basic computer skills. It had to be simple and inexpensive to implement. And it had to be simple to train everyone on. I was able to integrate everything I needed I.T. related in about 15 hours. They can scan paper files in as they need to.

Cons

Kareo University is a bit hard to follow. After a bit both of them seemed to pick it up. Setting up the scripts was a real pain.

Review Source

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