# Page 35 | Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is Tebra the right Medical Practice Management solution for you? Explore 1356 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129169/Tebra/reviews

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Tebra

3.9 (1356)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 35 - Reviews of Tebra

## Showing most helpful reviews

Showing 851-875 of 1356 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Stacy M.  
Manager  
Medical Practice  
Used the software for: 1-2 years

### "User Friendly and Well Integrated"

June 19, 2018

4.0

Pros

The software is easy to learn and makes note entry for front-line staff much easier, leading to better overall reporting.

Cons

Support can be a bit slow. When you try to use their troubleshooting features to solve a problem yourself, you can not find specific answers to problems.

Review Source

AM

Amanda M.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Kareo is great!"

March 29, 2017

5.0

Kareo has been a great billing software that we have been using for a little over a year now. We have been able to keep track of our a/r with all of the great reports that are available to us. We are overall satisfied with kareo.

Pros

The reports

Cons

Collections accounts could be easier to differentiate with a highlight on the account.

Review Source

BD

Bonnie D.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "Kareo makes my life so much easier!"

March 16, 2016

5.0

Pros

Kareo is user friendly. I can figure just about everything on my own. If I ever have a problem I can't figure out all I have to do is call. The friendly staff never makes me wait long on hold. They make me feel like they Value my time

Cons

I can't think of a single thing I don't like about Kareo. It gives me everything I need and more. When I first started using Kareo I was annoyed that I couldn't get the same exact reports I got out of my old system. But that was just because I was a creature of habit.

Review Source

LP

Layne P.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Patient Pop"

March 30, 2021

4.0

Very poor. Very expensive for what we are receiving. The online scheduling option is flawed and causes more problems than help, so we have chosen not to use. The communication between Patient Pop and customer is very poor and slow to respond or "they never received request". Overall would not recommend.

Pros

Integration was easy and when Patient Pop had a direct point of contact it made it easy for changes and monitoring.

Cons

Communication between PatientPop and Customer is very poor. Slow response time. Do not like that there is not a direct point of contact. Information given to support team and then edits or alternations to website are not completed.

Review Source

LB

Leona B.  
Medical Assistant  
Hospital & Health Care  
Used the software for: 2+ years

### "Medical Assistant"

September 15, 2016

4.0

Since working with Kareo I have seem to like using the program. What I so with Kareo is very easy to use.

Pros

Easy to use.

Cons

It runs very slow at times

Review Source

SH

Shahid H.  
Physician  
Medical Practice  
Used the software for: 1-2 years

### "Kareo EHR"

February 23, 2017

3.0

Kareo EHR is very user friendly. Has all the basics elements in the face sheet of patient. Easy to record and keep track of prior appointments.

Pros

Easy to use organized

Cons

Takes a lot of time to connect with e-prescribing and still waiting on labs to connect. Cannot customize a lot. Terrible customer service.

Review Source

AW

Ashley W.  
Doctor  
Medical Practice  
Used the software for:

### "Kareo...Well worth the low monthly cost!"

June 19, 2014

5.0

Pros

My favorite aspect of Kareo, besides the cost-effectiveness, is honestly the ease of use for me and my staff. It may sound strange, but it is very visually appealing. It is difficult to look at a computer screen all day, and Kareo is not at all hard to look at. The coloring and layout are easy on the eyes and the mind. It is very easy to navigate, and it is not obnoxious to look at all day!

Cons

The only problem I have with this program is that there is not an option to collect a copay from a patient in the schedule portion of the practice management system when the patient checks in. In the previous system I used, once the "check-in" option was selected, the staff could record any copay payments right in the same screen, and those payments would be automatically populated in the HCFA and in the patient account. It would save us some time, as well as the chance of forgetting to write it on the encounter form if the patient did pay a copay for the visit.

Review Source

TB

Teresa B.  
  
Medical Practice  
Used the software for:

### "By far the easiest billing system I have ever used"

August 27, 2014

5.0

Pros

As a billing specialist, this was by far the easiest system to use and understand. The team at Kareo support has made this new experience easy and enjoyable with their enthusiasm to help and their pleasant personalities. I never felt rushed during trainings and completed all trainings feeling as though I was equipped with the necessary knowledge to fulfill my obligations to my job. They have also made me comfortable enough to believe that if I have any issues at all, I can call them and receive the assistance that I will need to be successful. The trainings that I received from the Kareo support were the first trainings that I have actually enjoyed. The support team at Kareo are truly caring professionals.

Cons

When I opened Kareo for the first time, the home page seemed a little overwhelming, but as you use it, you learn there are just a number of different ways to access the section you want to work on. After using it, I found this to be a plus.

Review Source

KJ

Karan J.  
Medical Director  
  
Used the software for: 1-2 years

### "Excellent customer service. "

August 15, 2017

5.0

Increased patients.

Pros

Helps to engage with potential and current patients. I like that we are able to load content from our blogs on to the website.

Cons

One cannot load a background video to the home screen. Wish there was better transition with booking appointments.

Review Source

KM

Kerith M.  
Office Manager  
Medical Practice  
Used the software for: 1-2 years

### "Great value for the money"

November 14, 2017

3.0

Pros

Kareo provides a great service at a reasonable price, It integrates well with WebPT which allows for single entry.

Cons

The set up and customer service are hard to reach and deal with. I think some of that is because we are on the east coast and Kareo is on the West

Review Source

WS

Wenjay S.  
Podiatrist  
Medical Practice  
Used the software for: 1-2 years

### "Great practice software as a service"

August 8, 2017

5.0

yelp integration, data collection

Pros

The DATA collection is the best out there with none other that provides the level of detail, also the YELP integration for booking.

Cons

Limited website features that does not allow customization. It really feels generic and old feeling.

Review Source

tD

tracy D.  
administration  
Medical Practice  
Used the software for: 1-2 years

### "review"

August 8, 2019

5.0

Im very happy with this software and the customer service is excellent as well!!!

Pros

I love this software. Very easy to learn and the training videos help alot as well. I would highly recommend it to other businesses.

Cons

nothing comes to mind with what I dont like about this software.

Review Source

AR

Ari R.  
CMO  
  
Used the software for: 1-2 years

### "1 year with patient pop, site looks great, content always improving"

October 24, 2017

5.0

Pros

Well organized content, ease of navigation. Best functions -patients can book online, can call from click on mobile.

Cons

Back end calendar is functional, but needs improvement and EHR integration. Wish it handled registration forms and offered a front desk kiosk.

Review Source

BM

Brandon M.  
Owner & Clinical Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "New Practice"

August 24, 2019

3.0

Overall experience is neutral. You get what you pay for.

Pros

I like that the platform is fairly user friendly and simplistic.

Cons

The fact the overall functionality is lacking overall becomes maddening and a daily frustration. This will not be a long-term EMR solution for our practice.

Reason for choosing Tebra

Price

Review Source

Response from Tebra

August 27, 2019

Hello Mr. Miller, thank you so much for your comments. Your business is very valuable to us and we'd love to hear your suggestions. Our Product and Engineering Teams are continuously making improvements to Kareo with our monthly product updates to better our customer's experience. Please contact Support via phone, email, or live chat so we can further assist you. Best, Kareo

SD

Sandra D.  
Proprietor  
Medical Practice  
Used the software for: 2+ years

### "Best software on the market"

December 15, 2017

5.0

Pros

There are too many pros to list. From the patient demographics screen to reporting - it has it all!

Review Source

CL

Chava L.  
Office manager  
Medical Practice  
Used the software for: 6-12 months

### "Ever-evolving and current!"

January 25, 2019

5.0

We are a new psychiatric practice. Cario is integral in managing our patients, billing insurance, and communicating online.

Pros

I like that they are always working to improve the features that they offer. I really feel that the software team takes into account feedback from users

Cons

There are a couple bugs here and there, but nothing that truly impedes my work at this time. I also have seen them continually fix these issues as they come up.

Review Source

AP

April P.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "Kareo Clinical EHR Software Review"

March 1, 2019

5.0

Easier company flow in the office. Patient care, charting, scheduling, billing and company settings all in one spot.

Pros

User Friendly. Easy to operate and functionality.

Cons

Eligibility. Difficulty to find eligibility forms after they are saved.

Review Source

AB

Albert B.  
  
  
Used the software for:

### ""

January 9, 2013

3.5

In our organization we started using kareo software from 2009. Initially we switch over to Kareo software with one new account. After we transitted all our 56 practices into Kareo. The main thing is it is very transparent to view all the things at the to-do-list window. So there is no chance to get delayed on taking action on the claims. Kareo software is more user friendly then others and we can pull all types of requested reports without manual work especially add-ins report we can pull all type of reports. We are using kareo version 1.72.4733.34088. We are finding more implementions by Kareo team. Also, we are requiring some additional things to be implement in future, like to select multiple line items for updating follow up notes, Need Reports by followup date and also filter the claims by followup date. It is very easy to make others understand the Kareo software within a limited period. We received response from Kareo support team thru live chat and thru email, but we feel some of them are not responding properly for few queries and we clarified the same thing with some other support guy. So we expecting everyone at kareo team to know all the updates and provide us on timely fashion.

Review Source

DL

Debbie L.  
psychotherapy coordinator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "User Friendly"

March 6, 2020

5.0

Pros

The software is very user friendly. Coming from someone who is not computer literate . There are a lot of resources to go to to figure out how to use.

Cons

Sometimes it is hard to navigate from one area to another.

Review Source

CS

Corinne S.  
Managing Director  
  
Used the software for: 1-2 years

### "Great experience with all staff"

August 15, 2017

5.0

Pros

Love the user friendly software. The information is very direct and clear. Useful dropdown and easy to read text.

Cons

There is nothing I dislike . Everything is easy to use and very bright and colorful. Anyone is able to use this software with ease

Review Source

AP

A P.  
  
  
Used the software for:

### ""

April 16, 2013

5.0

I started my own practice from scratch just a little under a year ago. As a solo practitioner, I had to keep costs contained yet be efficient at the same time. Kareo allowed me to do both. I looked at various EMRs and billing systems. In the end, I decided on Practice Fusion which integrates well with Kareo. With Kareo, I felt that the setup process with insurance companies and the clearinghouse was seamless. The Implementation Team was great in helping me navigate through the various features as a Kareo newbie. Once I got my feet wet and became more adept at using Kareo, they let me venture into the deeper waters on my own, still knowing that I had the support staff by my side if I ever needed it. Some of the features of Kareo that I especially like include the pay-as-you-go model (so that I never feel tied down), ERAs (makes posting payments very easy), running reports using various variables, and sending patient statements through Kareo with a click of the mouse. And, I can access Kareo at home or in the office - 24 hours a day, 7 days a week. Here I am, almost a year out, very happy with my decision to have chosen Kareo and glad I didn't waste my time and money on other billing services.

Review Source

SL

Sunny L.  
Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Decent billing software for small scale offices"

May 8, 2017

4.0

Pros

Easy to use interface, good customer service during initial setup, cost-effective, cloud-based,

Cons

Customer service takes too long to pick up the phone and are reading off a manual (not very knowledgeable), features are not very customizable

Review Source

rS

randa S.  
Coo  
Hospital & Health Care  
Used the software for: 1-2 years

### "Management needs to be more involved "

April 5, 2021

3.0

When Joined patient pop, we were promised great support and great products. Both weren’t at expectations.

Pros

I thought i would like their support but no. It’s just inexpensive.

Cons

Customer service and support: slow ticketing especially resolving issues with google accounts. Also, phones numbers managed by them don’t make sense

Reason for choosing Tebra

I didn’t shop around thinking patientpop is good.

Review Source

LC

Lynette C.  
Office Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Wasatch Peak Family Practie "

April 12, 2021

5.0

The blogs are updated frequently with new information and not boring. Also,the feed back from the patients is very helpful in giving us great information for better customer service and/or rewarding or singling out exceptional employees and providers.

Pros

Getting patient feed back is great information.

Cons

Nothing I can think of at the moment. It has been a great product.

Review Source

KB

Kellie B.  
Assistant Manager  
Medical Practice  
Used the software for: 1-2 years

### "Great customer support team!"

August 18, 2017

5.0

Pros

Hands down best support team! They work fast and produce quality work. They know exactly what I even when I'm not sure what I need!

Cons

Would like to see more features available. I know they are working on some so I am excited to see what's next!

Review Source

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