# Page 36 | Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is Tebra the right Medical Practice Management solution for you? Explore 1356 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129169/Tebra/reviews

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Tebra

3.9 (1356)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 36 - Reviews of Tebra

## Showing most helpful reviews

Showing 876-900 of 1356 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Melissa H.  
Office Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Patient Pop Review"

April 5, 2021

4.0

We never really gained new patients. We would love more customization from the patient communication.

Pros

I like that the software is easy to navigate.

Cons

I feel like there could be more options available to the office/Patient.

Review Source

JB

Joy B.  
Medical Billing Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Works well for our group"

March 15, 2019

5.0

Pros

The flow of screens and processes is very user friendly. It has great reports. We only use it for billing/reporting and have been overall happy with it so far.

Cons

My personal support coach(assigned to me for the first 3-4 months) has been great and very helpful. Customer support staff are helpful but solutions to issues we have had have not been resolved very quickly. This is mainly in regards to issues we have have with ERA and Elig. check connections with the clearinghouse. Claims are being sent to and received by the payers without an issue.

Review Source

NP

Nima P.  
Md  
  
Used the software for: 1-2 years

### "Very helpful team"

October 24, 2017

5.0

Pros

Constantly updating and adding new things. Team constantly works with you to provide feedback. Very friendly staff

Cons

I like everything. I wish there was more social media work being done. However over all I am very pl asked with the software

Review Source

JM

Jeanette M.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "Best Company I have worked with in 12 years! Our website came out AMAZING and we have more traffic:)"

August 8, 2017

5.0

A beautiful website and the ability to have patients schedule online :)

Pros

It is very user friendly and we have so much help and support. We have definitely gotten a bigger presence on the web!

Cons

Have some issues with our practice being a multi-provider practice. Example: rescheduling an appointment made through website. Have to cancel and create a whole new one if they need to schedule with a different provider

Review Source

SG

SHAMECA G.  
Office manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Amazing Investment "

January 17, 2020

5.0

Pros

This software is so user friendly. I can easily navigate between each section. Our website design is wonderful as well.

Cons

I wouldn't change a thing. Wish we had found them sooner!

Review Source

CD

Carla D.  
  
Medical Practice  
Used the software for: 6-12 months

### "Works well with most insurance companies"

March 3, 2015

4.5

Pros

The vendor has always been very efficient and quick with questions to issues. Our representative was very helpful and professional at getting our training in and completely in a timely manner. The product works well with most insurance companies. I like that Kareo can find mistakes with billing, and the billing can be fixed before sending to the insurance companies, thus helping prevent denials and getting more timely payments.

Cons

Sometimes, the connection with Web PT can be disconnected when adding new providers. I do think that for smaller clinics, this service is a bit pricy, as you are paying per provider, and for part time providers, it is not always beneficial. Our state Medicaid system still needs to be billed separately and cannot be billed on this system.

Review Source

CC

Carol C.  
Billing Manager  
  
Used the software for:

### "Good software for all medical practices"

April 10, 2012

5.0

I would recommend this software to all medical practices as this company listens to the customer and is always striving to stay ahead of health care reform (and is doing a good job at it).

Pros

This software is straightforward and logical. It has the ability to give access or restrict depending on the user which keeps better control. The webinars are in laymans terms and directs you step by step how to set up the practice. The implementation webinars explain in the same manner. This software has a great reporting section which gives you the ability to generate any report using thousands of different parameters. Being web based gives employees the freedom to work from any computer with internet service which helps to cut loss of productivity.

Cons

I did have a slight difficulty with my implementation but by calling support, it turned out I had taken down some information out of order. They were able to quickly identify the problem and help me get back on track.

Review Source

MP

Maria P.  
  
  
Used the software for:

### ""

March 19, 2013

5.0

We are a single doctor private practice and we were using an outside billing service that we were not happy with. Our doctor found Practice Fusion and we were then introduced to Kareo. We made the decision to bring billing in-house. Now, I'm not a biller, so I was very nervous about this change, but the combo of Practice Fusion and Kareo made it possible for me to get things transferred and set up. With the additional duties though I needed some help with follow up on claims. We hired a billing company who also utilized Kareo and it was just perfect. The feature I like best about our new system is the ability to have full access to our billing data. Now we have a hybrid system where we process the bill into Kareo from within our office and then once in the Kareo system we turn it over to our two fabulous billers, Cynthia and Kelly with Broadleaf Health Midwest, and they do the rest. There is complete transparency and we work together as a team, it is so efficient. With Kareo, we now have a better system, we are more informed, and we pay less for a better service. It is the first time in the 10 years that I've worked here that I can say I'm happy with our billing system.

Review Source

LS

Laurence S.  
Professor  
Education Management  
Used the software for: I used a free trial

### "Karen Clinical Software With Quality"

May 4, 2021

5.0

As a psychology professor, a management consultant and therapist in private practice: I liked the simplicity and effectiveness of Kareo

Pros

Easy to use, Up and running in short time. Customer support is great, Applications for patient use: reports, evaluations, appointments, billings are accurate and clear in use

Cons

Need to incorporate more instructional setup videos in the process

Reason for choosing Tebra

Great value for the cost. Great customer support . Fantastic technical support as well

Review Source

CC

Cynthia C.  
Billing / Credentialing / RN  
Medical Practice  
Used the software for: 6-12 months

### "RN / Biller / Credentialer"

March 10, 2021

4.0

Great with Customer Service

Pros

Ease in using the software without needing a lot of training.

Cons

Doing adjustment with billing - confusing and not consistent.

Reason for choosing Tebra

The \[SENSITIVE CONTENT HIDDEN\] chose Kareo.

Review Source

VR

Verified Reviewer  
  
  
Used the software for: I used a free trial

### "Kareo: Three years and still super pleased! "

April 13, 2016

5.0

We selected Kareo because it has both our front office and EHR requirements, plus we have access to backup billing services if we ever find that they are needed.

Pros

Our favorite features were the ease of getting up and running, the training modules and strat up support as well as the low entry price - we could be up and functioning virtually paper-free on Day 1 of the new clinic.

Cons

Had a glitch with our Railroad MC approval through the electronic claims assistance department, but overall the systems and the technical support have been nearly faultless over our three years.

Review Source

GH

Gul H.  
Office Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "WORSE SERVICE"

March 11, 2019

1.0

REAL BAD, they quoted a different price and charges way more than afterwards

Pros

Nothing, The staff is very unprofessional

Cons

over priced, and highly unprofessional accounting team, charge you more than quoted rates

Review Source

PG

Penny G.  
COO  
Hospital & Health Care  
Used the software for: 2+ years

### "Good value for the cost"

March 8, 2019

5.0

Pros

It is pretty easy to navigate with minimal training.

Cons

We are using it for DME billing. It was not designed for this specifically. Some feature items would be helpful but since it wasn’t designed for this purpose we understand.

Review Source

JK

Joanne K.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Happy customer "

September 2, 2021

5.0

Seems to be fitting all of our needs

Pros

Ease of inputting information, scheduling appointment communicating with others in the office

Cons

Ease of changing appointment dates, and reminder calls

Switched from

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)

It was too expensive and we got new billers

Review Source

LM

Lily M.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "Medical Billing & Coding Manager "

April 7, 2016

5.0

Pros

Everything! Its so user friendly, so it makes it easy for us to train our new employees for front office.

Cons

I cant think of anything but better integrated reports that we do not have to recreate. I do not mind using your A/R excel add in , the issue is that when our Dr wants to look at a report that has the information he needs he cant because it has to be created for him. So the option of having customized report per providers request would be great.

Review Source

PG

Patricia G.  
Practice admin  
Hospital & Health Care  
Used the software for: 2+ years

### "Functional EMR with Ease of Use"

December 15, 2018

5.0

Amazing!!!! Recommend to any practice

Pros

Extremely functional, integration to practice processes is extremely amazing, improves overall efficiency for providers and sTaff

Cons

It doesn’t collect from patients for me. It doesn’t do payroll for me. It doesn’t integrate with my quick books

Review Source

AK

April K.  
Front Desk Specialist  
Medical Practice  
Used the software for: 6-12 months

### "Kareo is not user friendly"

November 7, 2017

2.0

There is too much advertisement in Kareo

Pros

When I started my new position I had to train myself on Kareo. It was pretty easy to navigate as a new user.

Cons

When scheduling in Kareo, the calendar made it difficult to make an appointment due to the size of current patients on that screen. When I cancel an appointment advertisement pops up as soon as I cancel and won't let me navigate away.

Review Source

VL

Vanessa L.  
Practice Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "AWFUL DO NOT USE THESE PEOPLE"

December 14, 2020

3.0

Crooks that don't actually offer anything other than a static website and google review algorithms that they clearly use for their own reputation too!

Pros

The look of the website, although now seeing others that use this company, the templates are all identical, no individuality

Cons

It doesn't integrate, it's support is awful taking 10-11 business days to do anything, then charge you through the wazoo for the things that don't work to make them work????

Reason for choosing Tebra

we didn't do our research!

Review Source

DG

Danell G.  
Billing Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Kareo Medical Billing Software"

October 19, 2016

4.0

A very good product for medical billing. I was a little nervous in the beginning because I did not have anyone to train me in person. The customer service assigned someone to me so if I had any questions or concerns they would be there for me. They stood true to their word. I would get emails and phone calls to see if everything was going the way it should. They made sure I had everything I needed to get it up and running. I didn't really know what all I needed at the time because I had only been billing for about 5 months and only had used the system we had at the time. The ease of use is wonderful. I would recommend this software for any practice because it would suit the needs of any medical billing. I have been using this software for 3 years now and find that I am very pleased with it.

Pros

You get a lot of bang for your buck. You are not in a long contract. It is month to month.

Review Source

AS

Alex S.  
Practice Manager  
Medical Practice  
Used the software for: 2+ years

### "Don't waste your money"

February 21, 2018

3.0

Pros

While they do integrate with your clearinghouse, it is a nightmare getting them to find missing ERAs. It does integrate with our current EMR system, but there are better software options that integrate with your EMR that have better customer support.

Cons

Reporting is subpar, you will find yourself running multiple reports to get the information that you need. Also, their customer support team is not helpful. You will find yourself calling them u

Review Source

CB

Crystal B.  
Office Manager  
  
Used the software for: 6-12 months

### "Our new website is beautiful and up to date. Our online reputation has improved significantly."

August 8, 2017

5.0

SEO and website updates

Pros

Our new website is informative and attractive to potential patients. The search engine optimization is amazing. We are showing on page 1 of Google and sometimes in the first position. We were previously on the 5th-6th page on Google.

Cons

That a live online appointment scheduling option is available, but the fee per provider has kept us from using this.

Review Source

JG

Jenny G.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Some things great, some not as great"

April 12, 2021

4.0

Over all, not bad. They would be great if they would tweak some things. But the website they built was good and their social media team did a great job with posts and SEO.

Pros

SEO and Social Media posting was great. Website looked good.

Cons

Customer support was lacking, communicating changes for website were often done wrong. I did not like not having a point of reference that was consistent.

Review Source

BONNIE D.  
Medical Assistant and Biller  
Medical Practice  
Used the software for: I used a free trial

### "You can't beat Kareo"

April 13, 2016

5.0

When I first started using Kareo I was very nervous. I had used the same billing system for a long time, and like most people I am not good with change.

Pros

Kareo made our transition super easy. I was billing the same day for some insurances. Within a week we were billing all carrier with very little problems.

Cons

I would say the only con there is, is that you have to watch webinars to learn. At the time I thought it was a con but now i realize it was a smart way to teach me. if i ever forgot how to do something I could just go back and watch the webinar

Review Source

TB

Tina B.  
Medical assistant  
  
Used the software for: 1-2 years

### "Easy to learn and use. "

June 7, 2017

4.0

Pros

Easy to use. You can toggle begin different tasks without exiting out of what you are doing at the time.

Cons

It could have the name of the doctor or the name of the office of your appointment on the reminder call.

Review Source

AS

Allison S.  
Remote Employee  
Medical Practice  
Used the software for: 2+ years

### "Kareo Medical Billing Software Review"

August 9, 2019

5.0

Pros

I love the reports for tracking, I love the ease of entering information and charges.

Cons

I dislike the customer service part, they are not as helpful as some, but its not to bad because Kareo is very easy to use!

Review Source

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