# Page 39 | Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 39 - Is Tebra the right Medical Practice Management solution for you? Explore 1356 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129169/Tebra/reviews

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Tebra

3.9 (1356)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 39 - Reviews of Tebra

## Showing most helpful reviews

Showing 951-975 of 1356 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DN

Dan N.  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Migration of data from Kareo is a nightmare."

September 22, 2016

1.5

Pros

It is very simple to create files and copy notes. Aside from the retrieval of data, and the short time given to retrieve data, the system is pretty good.

Cons

If you decide to end your contract with Kareo, you will have to download your notes page by page after the initial 20 pages allowed in a pdf download. This makes it a daunting task to secure your data before you are locked out of their system. This amounts to extortion in my opinion as you are forced to pay because it is nearly impossible to retrieve your data.

Review Source

MJ

Melissa J.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Kareo Review"

April 13, 2016

5.0

Pros

Ease of use, training videos and customer service. The programs is also easy to follow and understand.

Cons

One thing I wish is that there was an easier way of reversing payments from insurance companies electronically from the ERA's. Or an easier way of doing instead of finding the old payment, backing it out and then applying the old payment to a new patient, etc.

Review Source

PM

Phillip M.  
Doctor  
Mental Health Care  
Used the software for: Less than 6 months

### "Easy to use and great price "

January 20, 2017

4.0

I've been using Kareo for about 4 months now with my mental health practice. It is a great value given the price compared to others and is easy to use and user-friendly. I use the billing, scheduling, and marketing modules. I do not currently use the EMR module.

Pros

Price, ease of use, and ability to access the fundamental features from both PC and Apple products including tables.

Cons

Periodically appointments on my schedules will disappear after the patient has been "checked out". Also, there are problems when you switch back and forth between the PC application and the web-based functions. Lastly, customer service has not yet fixed these errors, despite me emailing and calling for months.

Review Source

DH

Dana H.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "Great product, great support team!"

April 26, 2016

4.5

Pros

The software is very user friendly and the support team is very prompt to contact and assist with any issues you may have. It saves me a lot of time on billing so that I may spend more time doing other things. I would definitely recommend and have recommended to anyone looking for a great product.

Cons

If the internet is down we are unable to access our records.

Review Source

HR

Henry R.  
  
  
Used the software for:

### ""

November 14, 2012

4.0

Our organization started using Kareo effectively in 2009 and we are not using any other software now. We were looking for a software in which the claim submission must be easy, claim edits and a good reporting tool. We moved to Kareo phase by phase (ex: 3 accts per month to Kareo). The team started to learn Kareo easily & rapidly. Kareo enhancement was done in regular intervals which was awesome. In 2009, the customer support was not upto the mark. However we are receiving a timely response now. After using Kareo, the claim submission became easy for us (Just single click), ERA & EFT options enabled to get the payment in timely manner. Reporting tool is perfect to use and is user friendly, built-in eligibility option, built-in sending patient statements, Claim edits, claim acceptance report (Payor and clearinghouse), dashboard which shows the pending task, Key performance indicator, documents uploading in the patient accts etc. Each and every tool in Kareo is built with care for insurance billing which makes Kareo a perfect software.

Review Source

Mary Lou A.  
NP  
  
Used the software for:

### "Kareo"

July 21, 2014

4.0

Kareo is easy to use. Documentation has the ability to type free hand and to use drop down boxes. Making appointments and call backs is easy since it has the ability to call back patients for apt automatically, saving time. Scheduling is easy to do and takes minutes. This product overall I would give it 5 stars on ease of use. Customer Service is outstanding since each client has one person they talk to discuss problems who then forwards it to the appropriate person. customer service a 5. Overall 4 stars as clinical summary needs some work on this.

Review Source

JW

Jenee W.  
Billing Manager  
Medical Practice  
Used the software for: 2+ years

### "Kareo is great and user friendly"

March 16, 2016

3.5

Pros

Set-up is easy. Intergrated with WebPT easily. Customer service was helpful when setting up the system.

Cons

Patient statement are hard for patients to understand. It doesn't show what they previously paid when the statements are sent out by mail. I wish there were reports that we could set more option and have more control over of what we are looking for.

Review Source

EK

Elvira K.  
md facs  
Medical Practice  
Used the software for: 6-12 months

### "very happy with ptpop"

August 9, 2017

5.0

Pros

i am a fan of being able to update the website when needed and the feedback from my manager has been great

Cons

occasional difficulties with the scheduling from web to office also so many staff changes makes it very difficult to start from square one. Has happen every 3 months!

Review Source

BB

Beverly B.  
FNP  
Medical Practice  
Used the software for: Less than 6 months

### "New Provider to Mateo EMR"

January 11, 2020

5.0

My coach Steve is AWESOME. He make sure that I not only understand the system to get the most out of it, he make weekly phone calls to ensure that I am having no problems.

Pros

It is user friendly and not a lot of fluff. Most important templates are in place for assessments. If other templates or forms are needed, they can be easily customized.

Cons

Although forms can be customized, I would have liked to had generic consent forms in place.

Reason for choosing Tebra

The demos were easy to follow.

Review Source

JS

Jordanna S.  
Owner, therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Good marketing on their part, poor execution for my practice. "

December 3, 2018

1.0

Don't purchase this service. It's not helpful, you're better off hiring someone locally to help you than hiring this place.

Pros

The website they designed is pretty nice looking and they listened to my preferences about color choices and photos.

Cons

My referrals have not increased by one single patient. I still don't show up in a Google search. The social media campaign I'm paying for isn't being led well (today they posted about flu shots-I'm a mental health provider, this won't benefit my practice), they keep switching staff on me, the services are costly and they say you can't get out of the contract. I think I was a sucker to a big MLM scam.

Review Source

JC

Jessica C.  
Physical Therapist, Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Kareo use as a single provider/physical therapist"

April 6, 2021

4.0

Pros

This is an affordable option for someone just starting out and not making a ton of extra money for fancy software. Most of the documentation is straight forward. SALT notes and SALT superbills are great for me.

Cons

The calendar feature doesn't allow you to schedule anything other than a client, therefore it is not a calendar I can use exclusively for work since it is so limited. The billing and documentation portions are clunky on a Mac. I'm not sure why this isn't better integrated.

Reason for choosing Tebra

Price and features

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Improved streamlining of documentation and visit tracking.

Review Source

MJ

Melinda J.  
Office coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Review of Kareo"

September 17, 2016

5.0

User friendly, ease of posting revenue and all around benefit for our practice. Customer service are always willing to help.

Pros

User friendly

Review Source

HJ

Heather J.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Easy to use"

February 14, 2020

4.0

Pros

The ability to navigate through Kareo is easy, user friendly.

Cons

I haven't found anything yet that is negative.

Review Source

PC

Paula C.  
Practice Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very User Friendly"

May 10, 2019

5.0

Pros

I have used a number of billing software programs in the past, and Kareo is, by far, one of the easiest programs to dig into and use very quickly. There are tools readily available for those issues that are not easily "figured out". And, the customer support handles any and all issues effectively and quickly.

Cons

Not one complaint from me. All information from patients to our business is easily and quickly found.

Review Source

JM

Julianna M.  
President/Owner  
  
Used the software for:

### "Kareo testimonial "

January 9, 2013

4.0

The main reasons we chose Kareo were: no cost to set up, affordable monthly plans to choose from and the user friendliness of the platform in general. Oh, and the great webinars and training tools right at your fingertips to watch anytime! We have been extremely happy with Kareo and now use it for multiple client accounts. Once you have several accounts on Kareo, I particularly like the summary on the home page of the action items laid out per office when you open up the application. The reports are also very useful for tracking issues, pending claims, etc. Our company could not function without the robust reporting tools. I plan to continue to use Kareo and to recommend it to any future prospective clients looking for a good application for billing. I also recommend it because of the integration with Practice Fusion, a free, ad-based EMR. Many clients feel that is a very good selling point. Free EMR, why, yes, thank you!

Pros

cost, userability, reporting tools

Cons

no cons at the moment

Review Source

SL

Susan L.  
Billing manager  
Medical Practice  
Used the software for: 2+ years

### "Ease of Use"

January 28, 2019

5.0

This software has enabled us to cut way down on our ERA turnarounds and errors.

Pros

This has to be one of the easiest software programs I have ever learned. You can take someone who has never done billing before and walk them thru this program with ease.

Cons

Some of the reports that I need, are not available.

Review Source

TJ

Tasha J.  
  
  
Used the software for:

### ""

January 16, 2013

4.5

I work as the Billing Manager for Absolute Family Health in Bartlett, TN. It is a family out-patient practice that's been open almost 3 years. I have been using Kareo for almost a year and I love how all of the patient’s encounter information is sent from Practice Fusion. The demos and tutorials were very detailed and I trained students to watch and learn-nothing is left out. The previous software wasn't efficient and didn't have as many great features or the price benefits. In Kareo the e-claim scrubbing feature is great, I can correct and resend in the click of a button. I check the Payment Velocity to view A/P and A/R. The updates keep me current. ERA’s posting saves time processing EOB’s. Selecting criteria to view for reports is helpful, especially with using collections. Contacting the customer support system through chat is one of my favorite features. All of my questions are answered, no matter how many, and I don’t sense impatience! I encourage anyone in the paper to electronic transition to use Kareo!

Review Source

SP

Samantha P.  
Medical Receptionist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great Customer support! "

April 13, 2016

5.0

We have used Kareo for over a year now and we love it! If I have an issue with something I just call and immediately get the help I need. Everything is very easy to use.

Pros

Simple and easy to use. Self explanatory.

Cons

This is the only program I have used so I do not have anything to compare it to so I cant really say any cons as of yet.

Review Source

EA

Ehsan A.  
MD  
  
Used the software for: 1-2 years

### "good"

August 8, 2017

5.0

Pros

Easy to use and understand. No other complaints. Happy with overall results and customer service!!!!

Review Source

VC

Valerie C.  
Practice Manager  
  
Used the software for: 6-12 months

### "Overall good. "

October 24, 2017

4.0

Great accessibility for our customers!!

Pros

Ease of it for our customers to use. The web page you built for us is awesome!! Very user friendly!!

Cons

Appointment calendar doesn't to go out far enough. It would be nice to have more control on our side to make changes.

Review Source

LB

Lori B.  
  
  
Used the software for:

### ""

January 10, 2013

4.5

Kareo is great for our billing department. The user friendly system for the entering of charges and on the patients accounts shows the payment was received from Medicare. It is such an easy software for anything you need from reports, scheduling an appointment, uploading fee schedules, etc. When submitting claims, the turn around for the rejection report is in a timely manner. It was a good decision to have Kareo in our billing office. Kareo also has some great reporting tools. The insurance and patient account recievables report is right at your fingertips and you dont even have to run an report. It is such an easy system, you just click on the insurance your working on and all the patients come up and click on the patient and it goes right into the patients account. Kareo support is chat is located on the Kareo system. You can speak thru chat and they will answer and help you with your problems. It is quick and easy. Overall, the billing department loves Kareo. I'm happy that we have this system.

Review Source

CB

Chris B.  
Executive Director  
Medical Practice  
Used the software for: 6-12 months

### "Get what you pay for"

August 18, 2017

2.0

Pros

It's inexpensive so that's attractive for a small clinic. It's also helpful that it's cloud based .

Cons

The PM and EHR don't always work together. Scheduling is cumbersome. Former employees are still listed and can't be deleted. Customer support is poor.

Review Source

DM

Diana M.  
  
  
Used the software for:

### ""

August 23, 2012

5.0

Throughout my thirty years of Medical Billing experience, I have utilized multiple Medical Billing software’s and could not find one with the educational tools needed to train my staff! So, when I started my own Medical Billing Service, I wondered if I would be able to find the software to fit our needs. After reviewing multiple software demonstrations, I purchased Kareo in November of 2011, and Kareo has easily out preformed other billing software’s functionality and users interfaces by far. Not to mention the Educational training materials provided. This program offers everything needed by the Student, Administration, Business Office, Front Office, and Medical Staff. Kareo offers the Practice Management and Medical Billing software that everyone has been looking for. Not to mention their excellent customer service. Who could ask for anything more? I love this program, and would recommend it to everyone in need of medical billing software that will support the future of their medical practice.

Review Source

MP

Michelle P.  
Administrator  
Medical Practice  
Used the software for: 2+ years

### "Top choice for both EHR and Practice Management"

March 26, 2016

5.0

Pros

We like the comprehensive pairing of front office and EHR components as well as how easy it is to train new staff on this system. We also like the ability to determine permissions for each user.

Cons

Would like the flexibility to tweak the walkout statements just a bit, but just a clinic preference, not a design flaw at all.

Review Source

VR

Verified Reviewer  
Global Project Manager - Oncology Marketing  
Pharmaceuticals  
Used the software for: Less than 6 months

### "very complete solution"

February 27, 2018

5.0

good software to take medical notes, send out newsletters, billing, etc. Setup is a headache though

Pros

other software I have used before don't include the marketing feature and it is easy to send newsletters to patients. I also like the billing feature

Cons

integrating with current databases and reporting features are very clunky and not easy to use at all. A lot of errors and you have to be watching to make sure it is working

Review Source

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