# Page 40 | Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is Tebra the right Medical Practice Management solution for you? Explore 1356 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129169/Tebra/reviews

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Tebra

3.9 (1356)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 40 - Reviews of Tebra

## Showing most helpful reviews

Showing 976-1000 of 1356 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lic. Francia Sanoja @.  
Nutricionista  
Medical Practice  
Used the software for: I used a free trial

### " The best diagnosis of your medical practice"

March 6, 2019

5.0

It has been great since the time of the test. very useful and versatile.

Pros

The best advertising to obtain patients with the best level of reputation and reliability. Facilitating the quality of centralized work.

Cons

As a quality and up-to-date system, an adequate connection to the internet is required for optimal management and updating of data. Of rest are goodness that I observe.

Review Source

VI

Valerie I.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Billing is Easier with KAREO"

September 29, 2016

5.0

Pros

I really like the feature that allows the Drs to complete notes faster and generate an Encounter immediately for billing. I now receive accurate and complete encounters for billing

Cons

My volume has greatly increased thanks to KAREO EMR. However,KAREO now wants me to pay per transaction. My Account has unlimited Everything

Review Source

SG

Stacie G.  
Practice Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Easy to use and great support!"

May 21, 2019

5.0

Pros

I appreciate that everything I need to complete the billing for my providers can be captured in this site. We also use an EHR that communicates directly with Kareo and it makes my life so much easier. The support for the set-up and continued use of the system is amazing!

Cons

Correcting errors in payment posting is not straight forward and takes a high learning curve to figure out that process.

Review Source

EM

Edyta M.  
manager  
Cosmetics  
Used the software for: 6-12 months

### "Easy, responsive, clear, simple"

November 4, 2017

5.0

More patients thru the door. Our practice has been very happy to be introduced to Patient Pop thru our Cynosure rap. We are glad to work with Patient Pop

Pros

easy in use for patients, amazing track of call, bright look for public/patients . Dashboard is clear and detailed .

Review Source

KN

Kathy N.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Affordable Option for EHR and Practice Management"

April 15, 2016

4.5

Pros

This product is user-friendly with a large library of training videos as well as quick response time from the support staff.

Cons

Like any cloud-based product, we are at the mercy of the server. If it goes down, even for an hour, our staff is working blind. This has happened only rarely, but it makes life difficult.

Review Source

KS

Kumar S.  
CTO  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Integrated marketing platform every doctor needs"

August 8, 2017

5.0

Pros

Hosting, website, SEO, reputation management, social media advertising - Everything a doctor would need in this competitive market is in one platform from PatientPop. Worth the spend. The startup was smooth and fast.

Cons

Appointment sync.

Review Source

SG

Sam G.  
Physical Therapist  
Medical Practice  
Used the software for: 2+ years

### "Good for small business"

March 16, 2019

3.0

Pros

This makes it easy for small business to submit bills.

Cons

Delay in updates on reimbursements and payments skew charts.

Review Source

LN

Lisa N.  
  
Medical Practice  
Used the software for: 1-2 years

### "Top Notch Software"

July 8, 2015

4.5

Pros

I really like the reporting options that are available. Kareo does so many things. I'm still learning and implementing new things to my daily workload. Every time I learn something new that it does, it ends up saving me time from my already extremely busy day!

Cons

Adding new insurance carriers is sometimes confusing to me, but in saying that, the support team is really awesome, and I never have to wait. They take care of problems, and offer training very quickly.

Review Source

TW

Tom W.  
COO  
  
Used the software for: Less than 6 months

### "We updated our website to PatientPop."

May 16, 2018

4.0

Pros

A organized and motivated design team built our site in short order. The features and functions of the new site were polished and current with the times. They addressed our needs and greatly improved our website design, functionality and appearance.

Cons

Since they are using a templated format somewhat, there are limits to what we can accomplish with the site. The patient scheduling feature is a great idea and fantastic for the patient but it does not link to our calendar of appointments, so patients get confused when we dont have an appointment when the website says we do.

Review Source

KF

Kalie F.  
nurse practitioner  
Medical Practice  
Used the software for: Less than 6 months

### "Review of Kareo"

May 15, 2019

3.0

Pros

I like the function and look of the product. Has some very solid foundations. Fairly easy to pick up on if you've used an EMR before.

Cons

A few features I am not pleased with are the medications do no drop into the note if they are administered from the visit. Also the full prescribed prescription with quantity and number of refills is not dropped into the note, just the directions.

Review Source

BC

Barbara C.  
  
  
Used the software for:

### ""

January 16, 2013

5.0

I am an independent billing service working with mental health practices. After looking at several online medical billing programs I chose Kareo. There pricing was best for working with several small practices. Before Kareo I was using a database I built with Microsoft Access and did not have a clearinghouse for claims. The sales representative was extremely patient with me. We spoke several times during the month of August, 2012 and I made my decision to sign up beginning in September 2012. They offered me great pricing and really worked with me so that I would have a package that would be expandable as my client base grows. The sales representative went to bat for me and I am happy with my arrangement. The customer service is incredible. Nice people, never rude or distant or impatient. They respond to emails promptly and call back when they say they will. I am able to bring on an employee now that I have a great program in the cloud and I am looking forward to expanding.

Review Source

DK

Dan K.  
Owner  
Mental Health Care  
Used the software for: Less than 6 months

### "For mental health professionals"

January 20, 2017

4.0

Kareo's EHR system is relatively easy to use and quite comprehensive. While there are components that are not needed within the mental health profession, it's fairly easy to figure out what is needed.

Pros

Entering client demographics is easy and useful. Finding what you need does not take long at all, as the navigation is very user-friendly.

Cons

I do not understand why the practice clients cannot be deleted in the EHR. They are not real clients. Also, it is not set-up to be Mac-friendly, at least from my perspective. Everything works fine on a Mac, but scrolling and getting to what you need can be cumbersome at times.

Review Source

eD

evelyn D.  
billing manager  
Medical Practice  
Used the software for: 6-12 months

### "Kareo is the best"

November 7, 2017

5.0

All in all is a great software

Pros

Love this system. Very easy to learn. We use this for billing in combine with webpt. Reasonable price

Cons

The toll free is not accesible in our area. I just request a weekly sales report if possible to add it

Review Source

NJ

Nataile J.  
Director of Pediatrics  
Medical Practice  
Used the software for: Less than 6 months

### "New customer to Kareo and so far I'm loving it!"

July 13, 2017

5.0

Pros

We are switching from clinicsource to Kareo and so far we are loving the extra features we get - text/email alert for patients, ease of site navigation, multifunctionality and I absolutely love all the reports and tracking systems. I can't wait to see where are earning and losing money!

Cons

The only issue I keep hitting is the template system. I understand why it is as complicated as it is but I would love an even more comprehensive guide on how to create templates from scratch AND any templates related to speech therapy would be nice. There are ZERO at this time.

Review Source

TL

Trinae L.  
Owner  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Trap!"

July 11, 2023

1.0

Nightmare!!!!

Pros

Nothing at all. Hateful group. They feel it a success to trap new business owners into their service

Cons

Sales person will trap you. Advertised for med spa’s but is not usable for a med spa and during the demo I told the salesperson this and he said someone would call me. 3 months later I get a threatening call and they sent to collections. Med spa’s; Do Not Fall Into this Trap! Terrible customer service as the sales person literally yelled at me for not wanting this product! Beware

Reason for choosing Tebra

I did not choose it. I talked to the rep who made me sign something just to see the EMR. Bad idea and lesson learned as they will not allow you out. I never even had the onboarding nor download the system- still making me pay

Review Source

jZ

jackie Z.  
President  
Medical Practice  
Used the software for: 2+ years

### "Kareo Medical Billing Software"

August 16, 2016

4.5

Pros

The cost is great for any size practice or medical billing service as is the ease of learning the system and start sending most claims immediately. The analytics are a great tool to share with providers and administrative staff.

Cons

The ease of use and learning the system as well as the cost.

Review Source

SV

Shainy V.  
NP  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Poor customer support and not user friendly "

April 7, 2020

1.0

I will not recommend this to anyone. I paid for 6 months, did not see a single patient. wasted lot of time e-mailing and reading response. They issued a ticket everytime but the problems were not resolved. Always had a high volume of call, technicians were never avaialble. The billing software is ok, Telemdicine is the problem.

Pros

I did not have a good experience with Kareo. They were very friendly during sales.

Cons

No customer support for trouble shooting

Reason for choosing Tebra

I made a mistake.

Review Source

Response from Tebra

April 10, 2020

Hello Shainy, Thank you sincerely for sharing your experience with using our software and telemedicine features. We value and appreciate the feedback that you have provided and are dedicated to working with you directly to resolve and overcome any obstacles that you have faced. We see that you have been in communication with someone from our team regarding these issues, and we will have them continue to work with you going forward. Best, Kareo

HC

Hank C.  
Dentist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Could be better if they can integrate EagleSoft so that patients can book an appointments online."

August 23, 2017

4.0

Pros

This software is easy to navigate and they have very good customer support. Website is simple and clean.

Cons

They do not have the ability to sync the software with Eaglesoft so patients can't really book a specific time for their appointments. Need to have system integration so we can generate mass emails/blogs to patients. Also a way to tell patients to leave reviews once their appointments are done.

Review Source

SP

Shalin P.  
MD  
Hospital & Health Care  
Used the software for: 6-12 months

### "Awesome!"

November 3, 2017

5.0

Pros

easy to use and in one dashboard with easy access from phone, computer, ipad at multiple locations.

Cons

unable to load appointment directly in EMR so it requires manual entry which takes lot of clinic staff time

Review Source

LF

Lawrence F.  
Test Job  
Medical Practice  
Used the software for: 6-12 months

### "Title your review - Sabat Automated review test case. Please feel free to remove it."

July 16, 2017

1.0

Your Review - Sabat Automated review test case. Please feel free to remove it.

Pros

Pros - Sabat Automated review test case. Please feel free to remove it.

Cons

Cons - Sabat Automated review test case. Please feel free to remove it.

Review Source

MS

Mary S.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Poor customer service"

January 29, 2016

2.5

Pros

Ease of use and ability to generate a number of useful reports to evaluate the practice.

Cons

Poor customer service. Usually wait on phone for 30 plus minutes to talk to someone. Hate using the chat customer service where you have to type in your questions and wait for a response.

Review Source

JZ

Jesus Z.  
Process Engineer  
Medical Practice  
Used the software for: 2+ years

### "Self Explanatory and Easy to Learn Software"

September 11, 2018

5.0

Pros

\* Its really easy to learn the fundamentals of using Kareo Software \* it provides educational information which is very helpful

Cons

\* Customer concerns were poorly handled by the support team

Review Source

DC

Diana C.  
owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great EMR"

February 27, 2020

5.0

So far, I love the EMR. Perfect for what I need for personal practice. Love how it also has a virtual visit option.

Pros

I love how it has all of the relevant components of an EMR in a pretty user friendly format. Support is amazing as well.

Cons

Wish users could organize photos in separate tab or section and easily pull up more than one photo at a time (e.g. before and after photos).

Review Source

AR

Alexandra R.  
Administrator  
Medical Practice  
Used the software for: 6-12 months

### "Kareo review"

January 19, 2016

5.0

Pros

Kareo's Practice Management product is extremely easy to use. Our setup was almost seamless which can be challenging at times when dealing with insurance companies - but Kareo staff made it easy. Reports are easy to print and read.

Cons

The only negative that I've experienced with Kareo was the contact and lack of communication; in particular from the onboarding coach. Coaches are there to help and encourage and this wasn't what we experienced. On the flip side however, everyone else within the company that I've dealt with has been very professional and very willing to help.

Review Source

EB

Eliza B.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "review"

January 28, 2021

4.0

no benefits yet

Pros

Has a lot of potential features which ease use but requires a long term to learn

Cons

Support is lacking hard to first set up

Switched from

[Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/)

Starting new business

Review Source

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