# Page 4 | Tebra Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Tebra the right Patient Engagement solution for you? Explore 1356 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129169/Tebra/reviews --- Tebra 3.9 (1356) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 4 - Reviews of Tebra ## Showing most helpful reviews Showing 76-100 of 1356 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HH Heather H. Nurse Practitioner Hospital & Health Care Used the software for: 1-2 years ### "tebra electronic health record" July 2, 2025 5.0 Pros user friendly and surescripts. also, the software is cost-effective. The soap notes are simple and the software is easy to learn. Cons So far, there is nothing that I do not like about Tebra. I do not have a single complaint about Tebra. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reason for choosing Tebra I choose tebra due to lower cost and user friendly. Review Source DSC Dr. Shavar C. Owner Mental Health Care Used the software for: 2+ years ### "SATISFIED CUSTOMER" January 14, 2025 5.0 I have been using Tebra for almost 4 years and I am totally satisfied with the application. The customer service is amazing and, its very user friendly. Pros Customer service, user friendly, customizable application Cons Cost. The application can be costly when you begin to grow your practice and add providers. Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reason for choosing Tebra cost, ease of use, customer service and ability to bill and send claims to insurance capability Review Source Response from Tebra January 15, 2025 Thank you for being a loyal Tebra customer and for sharing this wonderful feedback! We're thrilled to hear you've had such a positive experience with our Customer Care team and find the platform user-friendly and customizable. We also appreciate your feedback on cost as your practice grows—it helps us continue improving to support your success. Thank you for trusting us with your practice's needs! SM Shone M. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Look me up " April 30, 2025 4.0 Pros \[sensitive content hidden\] was absolutely amazing and extremely helpful!. Cons Very long holds and agents forgetting about you. Review Source Response from Tebra May 12, 2025 Thank you for sharing your experience. We’re thrilled to hear that one of our team members was amazing and helpful! At the same time, we’re sorry to hear about the long hold times and any feeling of being forgotten. We’re working on improving our processes to ensure every interaction is seamless. Your feedback is invaluable and helps us do better. RH Renee H. Outpatient Therapist Mental Health Care Used the software for: Less than 6 months ### "Tebra Review " October 15, 2025 5.0 So far Tebra has been good thus far. Tebra is a new system that I am learning at the moment and will continue to use in the future. Pros I really like the flow of how easy it is to type notes and it saves as you go. My client's or patient's enjoy that the link gets sent to them. Cons There is nothing that I like least of yet with Tebra. I just started this week with Tebra. I will update when I have had more experience with it. Switched from [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/) The company switched to Tebra. They needed a new system. Review Source Response from Tebra October 17, 2025 Thank you for sharing your experience! We're thrilled you find the note-taking intuitive and the auto-save feature helpful, and that your patients appreciate the automatic links. We're glad you're off to a great start with Tebra and look forward to supporting your practice further! AC Aileen C. Certified Clinical Medical Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Tebra is # 1 in my book" September 16, 2025 5.0 Love it. There has been no issues like I ve run across with other EMRs. I have worked with several over the years, but this one is my favorite and for the patients its better than most. Pros I love the ease of use. Better than EMRs I have worked with in my years as an CCMA. I have not gotten far into the program thuds far for myself, i love it. Cons Nothing so far, its been a great experience. There's always more to learn as an certified clinical medical assistant, anything that helps me work well and communicate to my patients is great. Review Source Response from Tebra September 19, 2025 We're delighted to hear you're finding Tebra's EMR easy to use compared to others you've worked with over the years! It's wonderful that both you and your patients are having such a positive experience. We're thrilled that we can help support you in your important work as a CCMA and make patient communication smoother. Your feedback means a lot to us! LJ Latoishanai J. Office Manager Medical Practice Used the software for: Less than 6 months ### "Tebra is a great system for startup practices" May 8, 2025 5.0 Pros I love the Tebra University. I love the self guided modules as well as the ability to learn live. This allowed me to maximize my learning. Cons I would like for an agent to be able to come in house for training as well. Some of the functioning could be a bit more user friendly as well. Alternatives considered [Boulevard](https://www.capterra.com/p/180087/Boulevard/)[Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reason for choosing Tebra We also have primary care and was referred. Review Source Response from Tebra May 12, 2025 Thank you so much for sharing your experience with Tebra! We’re thrilled to hear that you’ve enjoyed the Tebra University and found the self-guided modules and live learning sessions helpful. We appreciate your suggestions regarding in-house training and improving usability. Feedback like yours helps us identify areas for growth, and we’ll be sure to pass your thoughts along to our team for consideration. BC Brad C. Admissions Director Medical Practice Used the software for: Less than 6 months ### "A great program that is intuitive." May 15, 2025 5.0 Everyone has been extremely helpful and takes the time to really break down everything for you. Pros it is incredibly intuitive software. From payments to full integration with your website, it is a game changer. I look forward to using it. Cons It’s pretty intensive. It has a steep learning curve and takes a fair amount of setup when you have to run your business and try to intergrate at the same time. Lots of minutia.. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Tebra Tebra offers more options for video ,payments and prescribing. Switched from [Booknetic](https://www.capterra.com/p/230353/Booknetic/) Needed better payment options and EHR. The video option is great and the notetaking is pretty awesome. Review Source Response from Tebra May 21, 2025 Thank you for your kind words about Tebra and for highlighting its ease of use and integration capabilities. We’re thrilled to hear it’s been a game changer for you! We understand the initial setup can be intensive, and we’re glad our team was able to support you by breaking things down and addressing your needs. Your feedback is incredibly valuable as we continue to innovate and improve. We look forward to seeing how it helps streamline your business further! AL Andrea L. clinician Medical Practice Used the software for: Less than 6 months ### "Ease of use, seamless onboarding" May 18, 2025 5.0 Positive experience. There is both an online and support onboarding process, so I can watch videos and then meet virtually with my onboarding coach who answers any questions i have. Pros Tebra is easy to use, and the onboarding process has been seamless. If i've had any questions, I'm able to easily get someone on the phone to help guide me Cons I haven't had any issues so far. I'm newer to the program, but i don't have anything negative to say. Alternatives considered [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reason for choosing Tebra more modern program with ease of use. I had someone recommend Tebra as well Review Source Response from Tebra May 21, 2025 Thank you for sharing your positive experience with Tebra! We’re thrilled to hear that you’ve found the platform easy to use and that our onboarding process has been helpful. It’s great to know that our Customer Care team and online resources have been there for you when you needed them. We appreciate your trust in choosing us and for sharing this valuable feedback! ML MELISSA L. office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Tebra is a helpful hand " January 31, 2025 5.0 Tebra has been a help with front office staff. I personally like the fact we can receive appointment request notifications Pros The office can see patient reviews about the dental practice. Cons I have no complaints at this time about Tebra Review Source Response from Tebra February 5, 2025 Thank you for sharing your positive experience with Tebra! We're thrilled to hear that our platform has been helpful for your front office staff and that you’re enjoying features like appointment request notifications and patient reviews. Your feedback motivates us to continue providing innovative and reliable solutions that make managing your practice even easier. If there’s anything we can do to enhance your experience further, don’t hesitate to reach out—we’re here to help! SC Susan C. Psychiatric Mental Health Nurse Practitioner Health, Wellness and Fitness Used the software for: 2+ years ### "Not Too Bad" January 6, 2025 3.0 I've worked with Tebra almost 3 years since being at this office. We have had issues since the beginning. Usually, they get worked out and are ok. The cancelled appts remaining on the schedule and inability to cancel via escribe has not been fixed. It takes a lot of time to call pharmacies to cancel meds. Pros Calendar organization is nice along with fairly easily ability to put in blocks on the schedule. Cons Issues with removing appts and they pop back up on the calendar after cancelled. No longer able to cancel scripts via escribe like we could in the past. Review Source Response from Tebra January 13, 2025 Thank you for taking the time to share your feedback and for being a valued long term customer. We're glad to hear you find our calendar organization and scheduling features helpful and appreciate your honesty in sharing the challenges you’ve faced. We’ve recently made enhancements to both the calendar and eprescribing experiences, and are actively collecting feedback to guide continued improvements. Your input is extremely valuable, and we encourage you to continue to work with Customer Care to resolve your open issues. CT Christopher T. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Awesome company and team" July 14, 2025 5.0 Amazing experience start to finish my on boarding pro \[sensitive content hidden\] is an absolute ace. She is very patient and took her time to know exactly what our needs were and to help me through every step of the way. Pros amazingly, easy to use. The team from on boarding to sales to anybody I’ve talked to there is faster respond and really knows what they’re talking about. Cons Honestly, there isn’t much to not like. I really have not found one thing that I would say I’d like the least about any of my time with Tebra. Review Source Response from Tebra July 16, 2025 Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with our team, from onboarding to support, has been seamless and positive. Your recognition means a lot to us, and we’re delighted to have been able to support your needs every step of the way! MR Michelle R. Nurse Practitioner Medical Practice Used the software for: Less than 6 months ### "Great customer service!" March 31, 2025 5.0 so far my experience has been excellent. Each time I email I get a quick response and when I have called in for customer service, I get a call back within a couple of minutes. Pros Very user-friendly for somebody that is not easy to teach Cons I have not come across anything so far, but I am new Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing Tebra Cost and transparency with pricing and friendliness of sales rep Review Source Response from Tebra April 4, 2025 Thank you for sharing your experience! We're thrilled to hear that you’ve found our platform user-friendly and that our customer service team has been responsive and helpful. Your feedback motivates us to keep delivering exceptional service. If you need anything as you continue to explore, don’t hesitate to reach out. We're here to assist! CA Curt A. Practice Manager Mental Health Care Used the software for: 2+ years ### "Good experience" December 16, 2024 5.0 good investment for our business. Increased productivity and revenue. Pros benefits of technology to add efficiency to our practice Cons Not being able to print out complete chart for records review Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) Looking for better options for mental health. Review Source Response from Tebra December 18, 2024 Thank you for sharing your positive experience with Tebra! We're so pleased to hear that our technology has helped increase efficiency, productivity, and revenue for your mental health practice—it’s exactly the kind of impact we strive to make. We also appreciate your feedback about printing complete charts for records review. Your input is important to us, and we'll be sure to pass this along to our team for consideration as we work to improve our platform. Thank you again for the thoughtful review! LP Liliana P. Owner Mental Health Care Used the software for: 6-12 months ### "Great costumer service " April 3, 2025 5.0 Great costumer service. I was lucky to talk to \[sensitive content hidden\], helped me step by step until I got my answers. Pros Easy to manage and costumer service is great! \[sensitive content hidden\] was great answering my questions. Cons In the beginning was hard to install the app in my mac Review Source Response from Tebra April 18, 2025 Thank you for your kind words! We're so glad you found our customer service helpful and that they were able to guide you through the process step by step. We appreciate your patience during the setup on your Mac, and we're thrilled to hear you're enjoying the experience now. If you need anything else, we're here to help! MD Michelle D. APRN, owner Mental Health Care Used the software for: Less than 6 months ### "New subscriber to Tebra-private practice" June 6, 2025 5.0 I am satisfied at this point, especially since this is a new private practice, with little use at this time. Pros The one-on-one onboarding coach assigned to you, and the online classes to reinforce the software. Additionally, Tebra University is always available, as is the support center—integration of E-labs and a robust package for one fee. Cons The calendar is not able to be integrated into my Google Calendar. There are not enough screening tools to come as standard within the specialty of psychiatry. Alternatives considered [LibreOffice](https://www.capterra.com/p/158981/LibreOffice/) Reason for choosing Tebra for one fee, it offers a robust package with one-on-one onboarding. Review Source Response from Tebra June 13, 2025 Thank you for sharing your feedback. It's great to hear that the one-on-one onboarding, online classes, and robust package have been helpful as you start your private practice. We appreciate your feedback and understand the importance of calendar integration and tools tailored for psychiatry. Our product team is investing in both of these areas as we strive to deliver continuous improvement over time. TB Thomas B. CEO Owner Hospital & Health Care Used the software for: 6-12 months ### "If Tebra provide us with a more comprehensive assessment or bio psychosocial it would be ten time better" November 4, 2024 4.0 Fair to good, Tebra as a system is very well designed. The templates are my favorite place with the chart Pros Tebra is very user friendly, I also enjoyed the fact that we were able to navigate throughout the chart from Demographics to accounts Cons Tebra doesn’t have a comprehensive assessment built within the system Alternatives considered [AZZLY Rize](https://www.capterra.com/p/147005/AZZLY/)[Alleva](https://www.capterra.com/p/180899/Alleva/) Reason for choosing Tebra My billing team was using this product prior to me knowing of it Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) The growth and development of our organization is very important today Review Source Response from Tebra December 14, 2024 Thank you for taking the time to share your thoughts on Tebra! We're thrilled to hear that you find our solution user-friendly and appreciate the demographics, accounts, and template features. It’s great to know that these tools are supporting your workflow. We also truly appreciate your suggestion about psychosocial assessments and we will be sure to share it with our development team. If there’s anything else you'd like to share or discuss further, feel free to reach out—we’re always here to support you. Thank you again for being a Tebra customer! VR Verified Reviewer Provider Health, Wellness and Fitness Used the software for: Less than 6 months ### "Overpriced & Overcharged!!!" February 7, 2025 1.0 Awful! I have being charged twice already this month for unknown reasons. I called the support center and the gentleman I spoke to didn't know how to help. All he said was "I can see you signed up for the Kareo Pro which is all inclusive but we are charging you for Tebra 1.5." This does not not make sense. It isn't all about you Tebra!!! Pros I do like Tebra EHR however, its always one issue or the other. Cons Overpriced and being overcharged with absolutely no one to help. Review Source Response from Tebra February 19, 2025 We’re very sorry to hear about your recent experience and appreciate you sharing your concerns. Please know that we take matters like these very seriously, as ensuring customer satisfaction is our top priority. To better understand the issue and resolve it for you, we’d like to gather more details. Please reach out to our Customer Care department from within the Tebra application or by phone and ask to speak to a supervisor so that someone can more thoroughly address your concerns. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right. KP Karen P. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Beware - Poor Servce. " November 7, 2024 2.0 My experience with Tebra has been extremely disappointing. I was unable to complete the on boarding because I couldn’t open the business in time so my “onboard time expired “and then all I could do was send messages through the case logs. The case logs are entered online and then you’ll get an email from some random person. If you try to call the customer service line, you will wait for hours. I actually never had anyone pick up yesterday and I waited for three hours. No one calls you to follow up on issues. Meanwhile I’ve been waiting over 2 months just to get enrollment so that I can get reimbursed by insurance and they keep extending enrollment dates without explanation. This is not consistent with what other colleagues have experienced with other EHRs. They recently responded to my review on google and said “we fixed your problem” on the review, but they have not— and again never contacted me. Pros Decent EHR in terms of ease in navigating through fields. Cons Customer service in nonexistent. They are very slow with enrollments. I’ve been waiting for almost 3 months for them to connect to insurance !!! Review Source Response from Tebra December 5, 2024 Thank you for taking the time to share your experience and let us know that your concerns have not yet been resolved. We're truly sorry for the frustration you've endured and for the impact this had had on your practice. It is clear that we’ve fallen short of the standards we strive to uphold. While our customer care team has been actively working with you on several requests, including additional onboarding, we agree that the delays in your enrollments are unacceptable. We’re committed to resolving all outstanding issues and ensuring that your practice is fully operational as soon as possible. We take your concerns very seriously, and one of our specialized team members will reach out to assist with all of your current needs. CR CHRISTOPHER R. Nurse Practitioner Hospital & Health Care Used the software for: 6-12 months ### "DO NOT EVEN CONSIDER TEBRA" September 19, 2024 1.0 POOR. I do not recommend even considering to buy this product. Pros chart notes are easy to type. I cannot think of any other PROS. Cons NO customer support. My salesman told me that if I wanted support, I should hire someone outside of TEBRA that is an expert. Called customer support during business hours and voicemail says they are closed. You have to watch videos and self teach the software. On boarding was rushed and missed promise topics. Not meant for single provider practice. Trizetto put my EIN wrong in billing and I can't bill for several insurances. NO help in fixing the problem after months. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) Poor support and customer service. AdvanceMD is almost $600 per month. Review Source Response from Tebra November 7, 2024 Thank you for sharing your feedback. We are genuinely sorry to hear about the challenges you've faced during the onboarding process and for the lack of support you experienced. While we are actively working to improve our onboarding and support services, we acknowledge that we fell short in this instance. We do offer instructor-led training and professional services for those who need more personalized assistance. We encourage you to reach out to our Customer Care team so we can help resolve your billing issue and explore how we can better assist you moving forward. We look forward to the opportunity to make things right. RC Rick C. Dentist and President Health, Wellness and Fitness Used the software for: Less than 6 months ### "Tebra kicks Revenuewell/PBHS's A\*\*" May 30, 2025 5.0 My experience with Tebra has been very positive. I appreciate their attention to detail and listening to my concerns. Pros Honest, fair and efficient. They have been very pleasant to work with and I would recommend them to my peers. Cons Although the pricing is fair, my budget is very tight so money is an issue for me. They were able to break down the fee over a 6 month period which was helpful. Switched from [RevenueWell](https://www.capterra.com/p/160904/RevenueWell/) Their product was ineffective. They made a lot of empty promises which I had very little return on my investment. Review Source Response from Tebra June 6, 2025 Thank you for sharing your positive experience with Tebra. We’re thrilled to hear that you’ve found us honest, efficient, and attentive to your concerns. We understand that budget constraints can be challenging, and we’re glad that breaking down the fee over six months was helpful for you. Feedback like yours motivates us to continue delivering flexible and effective solutions for our clients. If you have any further concerns or questions, please don’t hesitate to reach out. We’re always here to assist! JK Jenna K. Midwife Medical Practice Used the software for: Less than 6 months ### "Highly Recommend, Excellent Customer Service!" June 3, 2025 5.0 Excellent customer service. Platform is user friendly and the features are thoughtful and intuitive. Pros Hands down, the customer service is unmatched! I am routinely impressed at the high level of training and competence that EVERY SINGLE representative I have talked to has displayed. Cons I do not have any cons to report, so far. I am confident that when I call Tebra for help, my problem will be resolved by the end of the call. Review Source Response from Tebra June 13, 2025 Thank you for taking the time to share your kind words and recommendation! We’re thrilled to hear that our team’s dedication to customer service has consistently impressed you. It’s also wonderful to know you find our platform user-friendly and intuitive. Your feedback motivates us to continue delivering the best possible experience. QM Quinezsha M. Student Hospital & Health Care Used the software for: Less than 6 months ### "Great Product for Students" September 16, 2025 5.0 My overall experience with Tebra has been great. I have been able to move patients throughout the "appointment" and I found a love for making soap notes. Documenting patient records and updating information has been a breeze. Pros The best thing about Tebra in my opinion is the ability to create appointments and how effortless it is. The calendar and dashboard are not hard to find and scheduling takes less than a minute. Cons My only dislike is not having access to all the features. Im sure this is because my training and school has just restricted it for learning purposes. Review Source Response from Tebra September 19, 2025 We're thrilled our scheduling and calendar features have streamlined your workflow! It's great to hear you find appointment creation and navigation so intuitive. Thanks for sharing your feedback! SP Satya P. Physician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Tebra Experience " August 23, 2025 5.0 I have been using for last 2-3 months. So far pleased with its performance. I like its web interface, document taking can be better, however AI note taking is a plus. Pros Good customer support, along with official resources, it has university, blogs and group of other users helping each other. Cons You can learn quickly with customer support, couldn't find any major issue. I feel with each EHR, you will have some learning curve. Review Source AC Andrei C. MD Medical Practice Used the software for: I used a free trial ### "Excellent service" June 12, 2025 5.0 Very good overall experience and I am exciting to start and fully use th Tebra platfom, no negative experiences so far Pros Excellent service and very good training with the current coach \[sensitive content hidden\] and also very good sales person Cons Nothing in particular, actually I like it very much; I do not have any negative experiences so far, althouh I am at the begining Review Source Response from Tebra June 17, 2025 Thank you so much for sharing your positive feedback! We’re thrilled to hear about your excellent experience with both the training coach and the sales process. It’s great to know you’re enjoying the Tebra platform so far, and we’re excited for you to fully explore all it has to offer. LH Lisa H. Owner, DNP, CRNP, PMHNP-BC, FNP-C Mental Health Care Used the software for: 1-2 years ### "Genuinely love it" January 6, 2025 5.0 So far so good. Had a GREAT onboarding experience with Eduardo. Education is helpful at Tebra Univeristy. Payout is fast and easy for cash patients. Pros I genuinely love Tebra. Ease of use, simple templates, SALT for continuity. Cons The old back end is not configured for Mac/Apple Alternatives considered [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[RXNT](https://www.capterra.com/p/110018/rxnt/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Tebra pricing as well as Eprescribing/lab integration needs. Review Source Response from Tebra January 15, 2025 Thank you for sharing your experience with Tebra and for such thoughtful feedback! We’re thrilled to hear you’re enjoying the ease of use, templates, and features like SALT for continuity. It’s great to know that Eduardo and Tebra University made your onboarding smooth and helpful. We’ll absolutely take note of your feedback regarding the Mac configuration as we work on improvements. 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